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Reid's Cafe & Catering Co. Reviews

Reid's Cafe & Catering Co.

Reid's Cafe & Catering Co.

Banner Elk, NC
4.9 out of 5 rating, 23 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
23 Reviews
98% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

23
  • Demetria
    Demetria H. Sent on 10/03/2023
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    You get what you pay for!

    Reid's catered / bartended our wedding at Overlook Barn on Oct 1st. We went out on a limb by hiring them as vendors without even trying their food before our wedding day... but we wouldn't change a thing! Our guests repeatedly told us that this was the best food they have ever had at a wedding - and we loved it too :) The team is extremely professional, knowledgeable and accommodating! We had several guests with dietary restrictions (vegan / GF) and even they were able to leave fully satiated! Thanks Reids!

    Reid's Cafe & Catering Co.'s reply:

    Thank you, thank you, thank you! We appreciate your kind words and are thrilled you had an amazing wedding weekend.
  • E
    Elizabeth H. Sent on 12/16/2022
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    Amazing Service

    Reid's staff and food could not be beat for our wedding day. The staff was super friendly, easy to work with, and very helpful with setup and takedown of the dinner wear. The food was amazing, they were able to customize their options to accommodate our vegan and allergen guests. I would highly recommend them to any one getting married in the greater Boone area!

    Reid's Cafe & Catering Co.'s reply:

    Thanks so much Elizabeth. We appreciate you sharing your experience. We loved working with you and wish you all the best!
  • Liz
    Liz M. Sent on 12/19/2022
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    Best Catering Ever!

    We hired Reid's to cater dinner for our wedding and we couldn't be happier with that decision! Everyone we interacted with was so nice and extremely helpful. They are very accommodating with dietary restrictions and the food was the best catering I have ever had at an event. Many of our guests said the same thing. Everyone raved about how good their food was! We hired our bartenders through Reid's, as well, and their service was amazing. Reid's is worth every penny.

    Reid's Cafe & Catering Co.'s reply:

    Hi Liz! Thank you so much for sharing your experience. We loved being a part of your celebration. Wishing you all the best!
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  • H
    Holland B. Sent on 06/01/2022
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    Delicious and Professional Service!

    We hired Reid's to cater and bartend our May 28, 2022 backyard wedding at a private family home in Newland, NC and they did an amazing job. I worked with Meris and Susan for about 12 months to nail down our personalized menu and bar options. Susan was so patient with me as we made menu changes, bar tweaks, and floorplan adjustments. The Reid's culinary and service team were absolute pros on the day of our wedding, arriving early for set up, graciously serving guests during the outdoor cocktail hour and dinner reception, and helping break down the reception space after guests left. The buffet dinner and passed hors d'oeuvres were so delicious. We had a couple of guests with food allergies, and Reid's made sure to accommodate their needs. I would absolutely recommend Reid's for any special event catering!

    Reid's Cafe & Catering Co.'s reply:

    Hi Holland. Thank you for sharing your experience. We appreciate you and are so glad that you're pleased with the wedding day services as well as the planning process. Wishing you all the best!!!
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    Christelle Sent on 11/04/2019
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    Delicious food!!

    Reid's catered an absolutely delicious wedding meal for us & our guests! They even made special vegan dishes for us and used seasonal produce. The food was divine & all the guests complimented us on choosing Reid's. We definitely recommend them & will be using them for our vow renewal ceremony in 10 years :)
  • Kaitlyn
    Kaitlyn B. Sent on 02/17/2020
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    Flexible and Professional!

    We booked Reid's Catering based on reviews that we read online, as well as a recommendation from our venue. We did not have an opportunity to attend a tasting beforehand as we are from out of state, but it was no issue whatsoever. For our wedding, we had a cocktail hour with passed hors d'oeuvres, a plated dinner for 110, and a dessert bar. We also hired bartenders to serve the wine and beer that we purchased on our own. Due to weather, we moved the cocktail hour to a completely different location, but Reid's was ON TOP of everything and most of the guests had no idea that the new location wasn't in our original plan from the beginning! The staff was wonderful, and every raved about how friendly everyone was. Also...the FOOD! Everything from the first appetizer to the last dessert was incredible. We've heard from multiple guests that it was the best food they've ever had at a wedding. If you're getting married in the Boone area, you must book Reid's!
  • Alison
    Alison H. Sent on 11/03/2019
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    Absolutely wonderful

    Reid's catered our wedding last month -- and our guests are still raving about the food! Honestly, it's the first thing most people mention when the topic of our wedding comes up. Several of our friends and family have said that the food was some of the best they've ever had -- not just the best wedding food, but the best food, period.

    During the planning process, the staff listened to our vision and recommended dishes and family-style service that would help bring that to life. My now-husband and I have several dietary restrictions, and are both vegan, and Reid's was incredibly accommodating. Most vegan meals seem like an afterthought, but Reid's recommended a roasted portobello with veggies, quinoa and cashew sauce -- and it was amazing. Reid's was also very responsive and gracious when we decided to change up our menu the month before the wedding.

    At the wedding, the service was impeccable, timely and flawless. Everything ran so smoothly. The servers were super friendly and served all the tables at the same time. They even remembered to bring us our allergen-friendly cake. Just a great experience overall. Thank you, Reid's staff!
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    Amber Sent on 07/17/2017
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    We hired Reid's for appetizers and wait staff. We had a bartender and 4 servers. We did not choose the appetizers, instead we were told what they could provide. I enjoyed the country ham biscuits- they were amazing! The other two appetizers, I did not like only due to personal preference, but other people raved about the food. The bartender was amazing and servers were quick to clean up and helped break down everything after the wedding. It was great!
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    Elizabeth Sent on 06/08/2017
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    Tina Houston of Reid's catering was wonderful to work with! She and her assistant, Jessica, were prompt in their responses to my questions. They were most willing to make changes in the menu and accommodate our ideas. Our bride and groom didn't want wedding cake, but had a multi-layer wedding cheese that the groom's parents provided from Wisconsin and Tina provided wonderful flatbreads and crackers for the cheese. They did a great job of presenting the food - which was delicious - and their staff was seamless in moving around the venue to keep everything stocked, tidy, and picked up. Our bride and groom provided their own alcohol from Texas, and Tina's bartenders did a great job having the mixers and condiments for all kinds of drinks.
    Prior to the wedding in our "month before" conference call, Tina laid out ideas for presentation and service which showed professionalism and attention to detail which were very comforting to us. When we got off the phone, we felt like we were in good hands.
    I can heartily recommend Tina Houston and Reid's catering to any bride in the High Country.
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    Seth Sent on 10/21/2016
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    My wife and I were lucky enough to book Reid's Catering for our wedding. Many of our guests told us that it was the best wedding food they had ever eaten and I completely agree!

    We found Jessica to be extremely helpful and thorough in planning our menu and making sure it was as well-rounded as possible. She took the time to double-check all of the details with us leading up to our big day, just to make sure it was exactly what we wanted. Their staff showed up early and were all friendly and well-trained. The food was cooked to perfection and served family-style, which suited our venue well. They even made our cake, which was a naked lemon cake covered in fresh fruit. Delicious!

    We can't say enough about what a fantastic job Reid's Catering did and if we had to do it all again, we'd choose them every time!
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    Kelly Sent on 09/26/2016
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    I would recommend Reid's to anyone having an event in the High Country. Tina made menus for a bridal luncheon, stag party and rehearsal dinner. Everything she suggested was perfect and turned out great! Jessica was extremely helpful with invoicing. I would use them again in a heartbeat! If you don't have an event needing catering, I would just stop into Reid's for Lunch-so good!!!
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    Beth Sent on 09/05/2016
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    We had such a great experience working with Reid's catering! Tina, the owner, was incredibly professional, always excited to talk about plans, and had a ton of great ideas - from the venue set up to the final menu decisions. And the food was absolutely delicious and beautifully presented. Our guests raved! If all of that wasn't enough, the staff that worked with us on the day (Todd, talented chef, Austin, fabulous bartender, Christal, Griffin, Terry, and Jessica) all went above and beyond to make sure the wedding looked great and went smoothly! We couldn't be happier and we really can't thank them enough!!
  • User2280636 Sent on 08/21/2015
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    Tina and all of the Reid's catering staff were wonderful! The food and the service were outstanding. The professionalism from the staff was really nice. Tina was very helpful in the planning stages of our event and worked closely with the coordinator on the day-of. I felt completely comfortable and confident that Reid's would come through with their services and they did. Thank you all!
  • User2058458 Sent on 03/04/2015
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    I attened multiple weddings last year. All were catered by Reid's. The food was excellent, 5 star. The service was great, very professional and helpful. Overall I would recommend Reid's to anyone that is looking for an enjoyable, smooth flowing and fun time. Reid's will take care of all your needs.
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    Parker Sent on 07/05/2015
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    Reid’s recently catered our rehearsal dinner and did a fantastic job! We had BBQ at the Apple Barn in Valle Crucis, and it was perfect. We were thrilled to share some great NC BBQ with our out-of-town guests. A month after the wedding and I still have people commenting on the fabulous rehearsal dinner meal. Tina gladly accommodated my food allergies by making some of the mac & cheese, rolls, and pie gluten-free, which was really nice. The staff were friendly and professional. They even saw the gluten free options going quickly so they pulled those aside to save some for me! This is not the first time I’ve worked with Reid’s catering and it certainly won’t be the last. They always do a wonderful job, and I would highly recommend them!
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    Jennele Sent on 10/23/2014
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    Our food was amazing! The Mac and cheese, sweet potato biscuits, pimento cheese and black eyed pea salad were the best! The gluten free options were wonderful for us and all our guests. Super great staff and boss, would totally use them again and recommend to a friend.
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    Eleanor Sent on 03/04/2015
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    Tina Houston and the entire staff at Reid's are the best! We got married last summer at a family home in Blowing Rock, NC and Tina was an integral part in making our wedding possible. We really couldn't have done it without her help. Tina went above and beyond most caterers by helping me figure out all of our rentals and even the flow of the wedding reception. For the day of, Reid's staff was very professional and quick to pick up tasks that needed to be done. The food was also exceptional. I love Reid's fresh and simple menu items. Everything was so delicious from the sweet potato biscuits, to the flank steak and the watermelon salad that guests are still raving about. Our wedding went off without a hitch due to Tina's help and we had amazing food!!
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    Amy Sent on 08/10/2012
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    Tina catered our wedding dinner and it was fantastic. The food was delicious, she worked with local farmers to get fresh, organic ingredients, and the presentation was beautiful. Reid's handled the equipment rental, setup, bar service, and cleanup, which saved us SO much stress in the weeks leading up to the wedding and on our wedding day. The wait staff was awesome, too. They were on-time, efficient, and very friendly, and they really went above and beyond to make all of our guests feel welcome and well-tended.
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    Sarah Sent on 01/18/2010
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    Tina Houston is a dear friend and an amazing Chef. She helped me through not only picking a menu but rentals, alcohol, and the cake. All of my guests raved about the amazing food and the delicious cake. I knew I had nothing to worry about with Tina. Everything was so yummy.
  • Jenna
    Jenna Sent on 09/25/2018
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    We could not have been more pleased with our selection of caterers on the day of our wedding. The food and the service were phenomenal! Each one of the staff members went above and beyond to make us and our guests feel special. We received many compliments on how great the wait staff was throughout the reception. During set up, we ran into a space issue with our layout. Our head server, Julie, came up with an alternative that turned out even better than we could have hoped. I can't express how grateful I was to have such skilled and professional help on our special day. The whole evening went off without a hitch. I would highly recommend Reid's to anyone looking for a delicious menu and wonderful staff.
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    Meagan Sent on 09/15/2013
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    Tina and Lisa with Reid's Catering were wonderful in helping us feed our family and friends for our wedding! They created a personalized menu based on our tastes and used many local and in-season vegetables to prepare everything. Their staff was very professional and on point; we never noticed them placing out food, cleaning up, or bustling around. The food was absolutely delicious and we've received many, many compliments on everything! They also provided us with several recommendations of other vendors and helped secure rentals, etc. to make our planning that much easier! Thank you so much!
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    Amy Sent on 03/27/2017
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    We went with Reid's because 1. the were recommended by our venue, and 2. they had farm to table and seasonal food selections. They were a little more expensive then other vendors in the area, but we wanted high quality, healthy, local food. So we knew we were going to pay more for that. In the planning process they were fairly easy to work with. My only frustration in the planning was that we went back on forth on appetizers and seemed to keep mis-communicating on that.
    The food was delicious as expected and our guests loved it. I was able to tell them my price and they cut a few things to bring it down to the price/per head without compromising much. They worked with me on a custom menu which was great!
    My main complaint (and I could have prevented this had i double checked everything and the contract) is that we had settled on a kids menu/buffet via email, but it never got added to the contract. In confirming everything I confirmed kids numbers and prices, and just assumed it was all counted toward the kids menu (we had a lot of kids there). On the day of, I didn't see a kids buffet so I asked my server who asked the lead chef and he said he was never told of a kids menu. We quickly improvised into our stash of goldfish and string-cheese but I was frustrated in the mis-communication.
    Again, had I realized it was only agreed on in email and not in the contract, I may have caught it ahead of time. But there are so many details in wedding planning a few things are bound to get overlooked.
    Overall, they had great service and wonderful food!!! i would just make sure to double/triple check all the details.
  • User1512406 Sent on 01/19/2014
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    My family has worked with Reid's catering on a couple different occasions and they have amazing food. Tina is great to work with and so creative. I love the menu we came up with. The only negative was the creme brulee was made so early that the crust was just goo which is obviously not right. Other than that Tina and Reid's are wonderful, I do wish she could have been there the day of the wedding to make sure everything was correct, then I think there would not have been any issues.
    Reid's also provided the cake for our wedding. The tiers were not in the correct order and the cake was not decorated how I requested. The cake was very pretty, but did not look like I wanted it to.
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