Quality Rental Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
53 reviews
Recommended by 97% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.7 out of 5 rating4.7
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Flexibility 4.9 out of 5 rating4.9
+19
User photos
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Laura Sent on 08/16/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved working with Quality Rental
Quality Rental was perfect. Knowledgable, professional, understanding and all around great people. Easily reduced the stress of planning my son's rehearsal dinner outdoors and having to make weather related decisions at the last minute. They are every bit as good as the other big name rental company, but half the price and much more reasonable and flexible on deposits and last minute changes. I'm booking them again for my daughter.
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Judith Sent on 11/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Reliable, excellent equipment, clean and neat
Always on time, does extra and goes the extra mile -
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Joanna Sent on 10/06/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional
After having to change venues last minute because of Covid, everyone at Quality Rental was extremely helpful and accommodating! It all went very smoothly! Everyone I spoke with was so pleasant. I would definitely recommended Quality Rental to anyone and am looking forward to sing them again! -
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Patricia Sent on 08/12/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kindness, caring and humor!
Absolutely wonderful people with whom to work! From the first contact via email, each person of this team was superb! Shelly in the office made sure everything was in order. Any time I needed to make a change, she was accommodating and made the process stress free. In this craziness of Covid, she helped make our daughter's wedding day perfect. Caesar and Jason were fabulous with the set up delivery and removal. This is what you need for an at home wedding. I cannot thank them enough. It's unusual for a whole team to be this professional, competent and kind. The other guys whose names I can't remember were also A#1! In 90° heat, they set everything up and never complained. They said they just wanted us to be happy. We were thrilled. Thank you for making our daughter's wedding perfect. Everyone attending commented on the furnishings, tables, chairs. Several wanted to know who the vendor was. Don't be surprised if you get more calls!❤-
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+11 photos
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Mam Sent on 01/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Rental
We had a backyard wedding in our Garden. We use Quality Rental for the tent, chairs, dance floor and silverware, plates and glassware. The staff at quality rental were amazing they help us with all of questions. They were very professional and went above and beyond. They were on time when for set up and breakdown. We were very happy for their service. -
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Laura Sent on 10/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend, First Class Service. Thank you Liza!
From our initial online request, to our request for a number of changes, Quality Rental delivered first class customer service.
We want to specifically acknowledge Liza, who simply said yes to our requests, and seemed to answer our emails within minutes - every time! You just don't get service like that anymore. Thank you Liza!
We rented a tent, chairs, lighting and tables. Everything was in very good condition, was delivered on time (actually a little early), and picked up promptly as they promised.
Having never gotten married before (lol), we thought the pricing was more than fair. And if we decide to get married again, we'll be calling Quality Rental first. Rest easy, just call them. And ask for Liza!
Dan and Laura
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Sarah Sent on 09/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great company to work with
Quality rental was so much more affordable than other tent vendors in town and they did an awesome job with setup, coordinating with our venue, providing great chairs/ tent etc. and working with us on our specifications and questions/ modifications to our quote up until our wedding day. Would definitely recommend them to others! -
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Corlis Sent on 07/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Experienced, Professional Rentals
Quality Rental saved the day a few times for our wedding. On the day of the wedding they even especially delivered a few table clothes we needed. Each staff member I worked with was super professional and accommodating, and the vision for our wedding totally came together with their help. -
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Stephanie Sent on 07/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
Quality Rental was very easy and pleasant to work with! From the people in the office to the guys who came to our home to install our tent! We had a great experience and would definitely recommend them to anyone for party needs! We would gladly use their services again! -
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Denice Sent on 11/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exemplary Service!
I have done two large events with the Pawtucket Quality Rental team in Rhode Island. Their customer service from sales to deliver was exceptional. They switched things out for me on event day last minute with a smile along with calming words so I relax. It was a great experience! -
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Marla Sent on 06/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They're customer service rep - Liza - could not have been any more helpful and she was always pleasant about it! She consistently responded to my emails within minutes if not an hour and made me feel my relatively small (about $1,000) business was important to them. Isn't that about 90% of what we hosts need, especially if you haven't hosted many big parties, which I hadn't for years. I actually canceled a separate partial order I had with a "rustic" event rental place in our area who specializes in weddings - apparently I wasn't a big enough customer, and I couldn't even get her to return my phone calls or respond to emails. After a few weeks of that, with almost no extra effort on my part, I was able to instead rent comparable items with Quality and have confirmation within less than an hour.
Quality Rental had almost everything I wanted to rent and 100% of what I asked them for. Liza as well as the other representatives there I spoke with a couple of times were very eager to accomodate when it came to information and scheduling delivery and pickup. I think their rental prices are equal to or better than the other big companies. Everything was delivered correctly and right on time.
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Kara Sent on 05/16/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Rental was amazing to work with! We were able to visit the showroom to see what we liked. They were very helpful and took care of any changes with no issues, even a week before the wedding! I would recommend Quality Rental to anyone looking for party/event supplies. -
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Alexandria Sent on 12/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mark was super helpful. I live in Florida right now and was able to plan everything easily with his help. He made sure I didn't overspend and found ways to save me money! What's better than that. Pick up and drop off was super easy! I would -
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Roberta Sent on 12/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Rental was wonderful! They were lightening fast responding to my questions. They made large and small changes seamlessly. Due to rain, we needed a second tent a few days before the wedding and they were able to provide one! I highly recommend Quality, they were GREAT to work with!-
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+2 photos
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Jennifer Sent on 12/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Mark was great. Even up to 1 week prior to the wedding, we were unsure on what size our dance floor was going to be and he was great. We also were unsure of our floor plan and were constantly changing I?t and getting Mark’s opinion in order to have the best flow and space utilization. If you want someone that’s knowledgeable and helpful, choose quality rental. Nothing but good experiences and cheaper than competitors. -
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Dan Sent on 12/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Rental was the perfect partner for our wedding. They helped us pick out everything we needed, from the tent to the tables and silverware to the lighting. And they were super flexible and helpful along the way. The day of the wedding, everything looked absolutely amazing. Their tent, lighting, and table setups were beautiful. Highly recommended. -
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La Sent on 06/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality rental was a pleasure to work with and had great suggestions as to what would work best for our wedding. They were on time to set up and were quick because we all know brides have a million things to do before their day. Thanks for a wonderful day Quality Rental! -
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Tiana Sent on 08/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience working with Jen at Quality Rentals! She has gone above and beyond, answered all of my questions, and even worked on her day off ! Even made sure my dance floor was wood to go with my theme, ( something I hadn't even noticed)! Definitely refer to others!! -
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Chris Sent on 06/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've been using Quality Rentsl since 1998, and I am constantly amazed at the professionalism flexibility and cooperative spirit every member of the staff provides. I consider them a valuable partner. -
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Daniela Sent on 05/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Rental, especially Jenn B, has been fantastic to work with! We have changed our table designs a few times and Jenn has always been so nice and accommodating to everything that we want. They are very pleasant to work with, professional, and their products are good quality. I would recommend them to anyone who was looking for table linens at an affordable price! -
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Allyson Sent on 01/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm have an outdoor wedding May 21, in my family's backyard so we are starting from scratch. Jennifer helped me pick out tables, chairs, tents, and linens. She made the trip fun and stress free. I cannot wait to see how it all comes together for my special day. I'm so pleased with the experience I will be sure to work with them for future events as well. -
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Mary Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quality Rental made our wedding a eye popping event. I feel in love with the sequence table clothes, chair bows, and runners. Sandy was very accommodating and professional. I don't know how many times I called up to change the count on my chair bows but they didn't mind. We will be using Quality Rental for any of our future big events. You just can't go wrong using this professional company and we are so appreciative to DJ Valentina at Hitched for recommending them to us for our wedding day. -
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Jesse Sent on 12/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an outdoor wedding and rented our tent and most of our equipment from Quality Rental, and we ended up being very happy with the decision. The staff were exceptionally helpful and friendly, guiding us through all our options and helping us plan out the layout of the tents and tables, and happy to accommodate whatever changes we wanted to make right up until the day they loaded the equipment on their trucks. And they had a nice variety of special equipment to fit our needs, like the podium with built-in-microphone that ended up being very useful when we did wedding toasts. From what we saw when we comparison-shopped, their prices were very reasonable as well. Highly recommended for anyone planning a wedding or other big event! -
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Gramps Sent on 12/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I think Sandy Frechette is the best -
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User2393296 Sent on 10/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented our dinnerware and flatware through Quality and they were great. Reasonably priced, very helpful, and we had no issues with delivery or pickup. I would use them again in the future for other rental needs. -
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Octavia Sent on 09/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our chairs were delivered on time and set up exactly as requested. Breakdown was timely and efficient and we were issued a refund of our deposit in a very timely fashion. -
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Pamela Sent on 10/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As with all events of this nature, over a 14 month planning period ideas and needs change. The Quality Rental staff was so flexible and easy to get along with and the items we rented( chairs, tablecloths, china, runners, napkins, heater) all helped to make the wedding a dream come true for our daughter and her husband. I can't recommend them more highly. They run a first class operation. -
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Lisa Sent on 10/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sandra and all the team from event rentals at Quality Rental were extremely
Helpful and professional. -
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Karen Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were surprised at the amount of items that could be rented for a wedding here. Great selections. Would definitely recommend them. -
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Sianna Sent on 07/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
James was awesome! He did everything I asked and was quick to respond to my very frequent emails! I'll recommend him and quality rental to everyone! Thanks for helping to make my reception fun and memorable! -
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Kerlyne Sent on 04/28/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fast, efficient, great variety and most of all great pricing. I've used Quality Rental for many years on other events, but this was my wedding. And they were always ready to answer any questions I had, and were quick to update my orders if there were any changes. They are always a pleasure to work with, but in particular for my wedding they were great! -
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User1547835 Sent on 03/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding customer service by a great staff! -
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Connie Sent on 06/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure working with Quality Rental. Everyone was so very nice, responsive and helpful. They were exactly on time, worked well with the venue manager and staff, and were very flexible as we had some last minute changes. I give them my highest recommendation. -
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User5837017 Sent on 06/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I rented chair covers with bows for our wedding from Quality Rental. they were absolutely beautiful! the staff was amazing and I can't wait to work with them again. they are most definitely my go to rental company! -
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Jina Sent on 05/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shelly and the staff at Quality Rental are amazing! They are friendly, responsive, have everything you need. I have planned many events with their help and have never been disappointed. They are just fantastic! -
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Ben Sent on 08/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to work with. Any changes we made, even at the last minute, were taken care of without any problems. They were able to make the whole process as painless as possible and did it all with a smile every step of the way from the planners to the drop off guys. -
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Betsy Sent on 07/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented chairs and speakers for our outdoor ceremony. Sandy was extremely helpful,knowledgeable and professional. -
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Eryn Sent on 06/15/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
quality put up a beautiful tent at my wedding that withstood a hurricane on the beach. i am so grateful. shelley is the best. -
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Linda Sent on 08/11/20184.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The venue we chose to have my daughters wedding at had beautiful fruitwood Chiavari chairs but did not have chair cushions for them. We had an older crowd with many that traveled far. The reception was also 6 1/2 hours so I wanted our guests to be comfortable. The wedding coordinator had discouraged us from using them, stating that she had seen rental cushions stained, torn and dingy. I was determined to find a quality place that rented them and found quality rentals which was 30 miles from the venue. Their reviews were outstanding so I was sold on them. The actual price of the cushion were only a $1 and $110 for delivery with a $50 deposit. The cushions were very good quality, 3 inches thick, clean with no tears or stains and long velcro straps that kept them in place. They fit perfectly. They matched the bright white tent perfectly. So glad I found quality rentals, our guests were comfortable all night long. Thank you Quality Rentals. -
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Jordan Sent on 06/20/20184.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented everything we needed for our outdoor wedding from Quality Rentals. They were very helpful and responsive to all of our requests and concerns. * Note to brides and grooms - The only issue we had was having a backyard wedding with a 40x80 tent we needed to have the DJ bring more uplighting. If you get a tent that big make sure you look into additional lighting, the string lights on the perimeter were not enough. Quality will provide for you. It all went well and they were accommodating the day before the wedding when we had asked about additional lighting in a panic! We have a beautiful day! -
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Ashley Sent on 10/25/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Quality Rental was excellent. We rented our table cloths and chiavari chairs through them. The chairs were white and very elegant. We got pewter colored fancy table cloths that we absolutely adored. Overall we are very happy with these guys because they were very flexible since we originally booked chair covers and then 2 weeks before the wedding, changed our minds and switched to chiavari chairs without any issue from Quality. Highly recommend this vendor! -
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User2241562 Sent on 07/25/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Awesome customer service! They let me take a chair cover to Warwick to try it on the banquet chair to make sure it fit! They have a huge selection of things to make your event beautiful! -
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Christine Sent on 12/11/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure to do business with such professionals! Pleasant, professional, and detail oriented!!!! -
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Selena Sent on 12/11/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We were supremely satisfied with this company. They were responsive and professional. The set-up and break-down crews arrived on time and worked efficiently and quickly. The products were good quality, too. Our wedding reception took place under a Quality Rentals tent during a torrential storm and everyone remained dry and happy. Highly recommended. -
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James Sent on 09/27/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
My wife and I were married on 9/24/16. We had a large wedding and required chiavari chairs to accommodate 300 guests. Jenn Brewer our contact with Quality Rental was amazing to work with! She provided excellent customer service and was determined to make sure we had a perfect experience. The room looked amazing and everything was of the highest quality. I would strongly recommend Quality Rental for your wedding or event needs! Thanks Jennifer...you made helped make our special day so perfect! Jimmy & Terrin McDermott -
Quality of service
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Meredith Sent on 09/17/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
SO EASY to work with Quality Rental. My only hangup was that we did rent some lawn games that felt over priced, but what can ya do? They were still cheaper than buying the games myself. -
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Karen Sent on 07/15/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Quality Rental in Pawtucket, RI to rent a 30 x 50 square feet tent, tables, chairs, lights, trash cans, bounce house, and karaoke machine for our outdoor, backyard picnic wedding. Overall, we had a great experience with them! I went to them about 9 months early to reserve the items, but over that time, making changes to my rental reservation was easy. They were very flexible and I was able to make changes up to a week before the wedding day. The only thing to be careful of is to check the prices on the reservation sheet they give you. Sometimes, because of their computer system, the prices on the sheet would be overinflated and much more than what is on their website (which is why I gave them 4 stars for Professionalism). They were always accommodating, however, and made the adjustments. The Friday before our Saturday wedding, they arrived to the wedding site on time, and worked in an efficient manner to set up the tent, and unload the other items from their truck. We set up the tables and chairs ourselves to save money, but you can also request that they set up everything, for an additional fee. I had asked Quality Rental to pull the tent permit for me, and they did so, in a timely manner. The only error they made was that they pulled the wrong karaoke disks, but the next morning before the wedding, they drove the 1 hour to deliver the correct disks. I was truly impressed with their service. Another testament to their service is that I had ordered too many fire extinguishers and No Smoking Signs for the tent. The head delivery man, noticed this detail, didn't install them, and even credited me the cost for those signs. Quality Rentals is great! -
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Olga Sent on 10/07/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I rented my napkins from Quality rental. They had the colors I needed and the price was just right.
Great experience overall!!! -
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Nicole Sent on 07/18/20134.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Our goal for our daughter's wedding was to recreate a backyard, tented, 'Father of the Bride' wedding. Quality Rental allowed this to happen for us on a few different levels. They were very professional and customer service oriented when both my daughter and fiance, and myself, initially met them and were quoted for such an event! Their pricing was very reasonable, compared to their competitors. A few days before the wedding, we had a site visit to our home and were able to discuss the final details of the placement of the beautiful, century tent, and also some details with fans we needed, lighting and extra tables. We rented from Quality Rental the tent, lighting in the tent, all the tables and chairs for our guests, plus cocktail tables and stools, full flooring for the tent, a stage for a 7 piece band and a checkered dance floor. Also a secondary tent for the caterers. The day of set up went very smooth! They had a large crew and all were professional and courteous! Everything went really well and we would use them again, even though we had to clean the chairs off for our guests, because some were sticky with some type of liquid spill and other various removable stain marks. We told them about it the day they came to pick it up, and they were very apologetic, with a preposed reason being, perhaps how busy they'd been for the previous month or so. The actual quality of everything rented was great! The day of the wedding was a great success and with Quality Rental's help, we were able to create a magical, memorable day! -
Quality of service
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Matthew Sent on 09/29/20164.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The service was great. Only issue was that the dance floor was a little uneven. This was primarily in part that we had it set up on a grassy area that wasn't level. Other than that, everything was absolutely perfect. I would highly recommend Quality Rental for anyone needing a tent setup for their wedding. -
Quality of service
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Lyndsey Sent on 12/20/20164 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We rented an archway and table number holders from them and they were super reasonable. They took the arch apart and assembled it at the venue for us. -
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Lindsay Sent on 07/13/20102.4 out of 5 rating2.4
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 4 out of 5 rating4.0
We originally had ordered ballroom chairs from Quality Rentals, but eventually decided we did not need them. They were very accommodating in allowing us to use our deposit towards any other type of rental. We decided to rent napkins and a few table cloths because their display napkins matched our bridesmaid dresses exactly. Pick up was easy and they were very helpful, however once we got the napkins home we were very disappointed. All of the napkins were in different states of wear and tear, some were flimsy and falling apart with frayed edges, others had stains, others were brand new. We picked them because the color matched exactly but because of the differing quality there were at least 5 different shades in the bunch, and at least 10 that we could not use at all due to stains or spots on them. It also seemed like the napkins might have been cut out of table cloths, because lots of them did not have square edges. -
Quality of service
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Jessica Sent on 01/08/20082.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
I used Quality Rental to rent a kneeler and candleabras for the church. The kneeler was as the website pictured however the candleabras were not what I thought and we ended up not using them. Overall the service and price was good but make sure you take a look at the products before renting them. -
Quality of service
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