Quality Rental Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
53 Reviews
97% recommend it
Awards
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![Laura]()
Laura M. Sent on 08/16/2021Loved working with Quality Rental
Quality Rental was perfect. Knowledgable, professional, understanding and all around great people. Easily reduced the stress of planning my son's rehearsal dinner outdoors and having to make weather related decisions at the last minute. They are every bit as good as the other big name rental company, but half the price and much more reasonable and flexible on deposits and last minute changes. I'm booking them again for my daughter.
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Patricia S. Sent on 08/12/2020
Kindness, caring and humor!
Absolutely wonderful people with whom to work! From the first contact via email, each person of this team was superb! Shelly in the office made sure everything was in order. Any time I needed to make a change, she was accommodating and made the process stress free. In this craziness of Covid, she helped make our daughter's wedding day perfect. Caesar and Jason were fabulous with the set up delivery and removal. This is what you need for an at home wedding. I cannot thank them enough. It's unusual for a whole team to be this professional, competent and kind. The other guys whose names I can't remember were also A#1! In 90° heat, they set everything up and never complained. They said they just wanted us to be happy. We were thrilled. Thank you for making our daughter's wedding perfect. Everyone attending commented on the furnishings, tables, chairs. Several wanted to know who the vendor was. Don't be surprised if you get more calls!❤Quality Rental's reply:
Patricia,
It was our pleasure! We appreciate the great review! Thank you very much! We hope to work with you again in the future. -
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![mam]()
Mam Sent on 01/29/2020Quality Rental
We had a backyard wedding in our Garden. We use Quality Rental for the tent, chairs, dance floor and silverware, plates and glassware. The staff at quality rental were amazing they help us with all of questions. They were very professional and went above and beyond. They were on time when for set up and breakdown. We were very happy for their service.Quality Rental's reply:
Mam,
Thank you very much for taking the time to review our services! It was a pleasure working with you as well. We hope to work with you again in the future! -
![Laura]()
Laura F. Sent on 10/03/2019Highly Recommend, First Class Service. Thank you Liza!
From our initial online request, to our request for a number of changes, Quality Rental delivered first class customer service.
We want to specifically acknowledge Liza, who simply said yes to our requests, and seemed to answer our emails within minutes - every time! You just don't get service like that anymore. Thank you Liza!
We rented a tent, chairs, lighting and tables. Everything was in very good condition, was delivered on time (actually a little early), and picked up promptly as they promised.
Having never gotten married before (lol), we thought the pricing was more than fair. And if we decide to get married again, we'll be calling Quality Rental first. Rest easy, just call them. And ask for Liza!
Dan and Laura
Quality Rental's reply:
Laura,
Thank you very much for taking the time to review our services! We certainly appreciate it. It was a pleasure working with you! -
User2393296 Sent on 10/27/2015We rented our dinnerware and flatware through Quality and they were great. Reasonably priced, very helpful, and we had no issues with delivery or pickup. I would use them again in the future for other rental needs.Quality Rental's reply:
Thank you very much for taking the time to review our services! It was our pleasure and we hope to work with you again in the future!
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![Stephanie]()
Stephanie A. Sent on 07/02/2019Wonderful!
Quality Rental was very easy and pleasant to work with! From the people in the office to the guys who came to our home to install our tent! We had a great experience and would definitely recommend them to anyone for party needs! We would gladly use their services again!Quality Rental's reply:
Thank you very much, Stephanie. We appreciate the feedback and you leaving a review. It was certainly our pleasure! Congratulations! -
Marla Sent on 06/25/2018They're customer service rep - Liza - could not have been any more helpful and she was always pleasant about it! She consistently responded to my emails within minutes if not an hour and made me feel my relatively small (about $1,000) business was important to them. Isn't that about 90% of what we hosts need, especially if you haven't hosted many big parties, which I hadn't for years. I actually canceled a separate partial order I had with a "rustic" event rental place in our area who specializes in weddings - apparently I wasn't a big enough customer, and I couldn't even get her to return my phone calls or respond to emails. After a few weeks of that, with almost no extra effort on my part, I was able to instead rent comparable items with Quality and have confirmation within less than an hour.
Quality Rental had almost everything I wanted to rent and 100% of what I asked them for. Liza as well as the other representatives there I spoke with a couple of times were very eager to accomodate when it came to information and scheduling delivery and pickup. I think their rental prices are equal to or better than the other big companies. Everything was delivered correctly and right on time.
Quality Rental's reply:
Thank you so much for sharing this. Liza is in her first season here so it is so great to hear such a glowing review. I will be sure to share this with her. Thanks so much for renting with us! -
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![Kara]()
Kara Sent on 05/16/2018Quality Rental was amazing to work with! We were able to visit the showroom to see what we liked. They were very helpful and took care of any changes with no issues, even a week before the wedding! I would recommend Quality Rental to anyone looking for party/event supplies.Quality Rental's reply:
Thank you very much, Kara. It was a pleasure working with you! -
Roberta Sent on 12/11/2017Quality Rental was wonderful! They were lightening fast responding to my questions. They made large and small changes seamlessly. Due to rain, we needed a second tent a few days before the wedding and they were able to provide one! I highly recommend Quality, they were GREAT to work with!
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![Corlis]()
Corlis Sent on 07/29/2019Experienced, Professional Rentals
Quality Rental saved the day a few times for our wedding. On the day of the wedding they even especially delivered a few table clothes we needed. Each staff member I worked with was super professional and accommodating, and the vision for our wedding totally came together with their help.
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