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Punalu'u Productions DJ Service Reviews

Punalu'u Productions DJ Service

Punalu'u Productions DJ Service

San Antonio, TX
4.3 out of 5 rating, 9 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
9 Reviews
86% recommend it
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  • Quality of service
    4.3 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    3.9 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.5 out of 5 rating
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Awards

9
  • Bianca
    Bianca A. Sent on 01/15/2021
    5 out of 5 rating
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    Just like family

    When we met Ed we immediately knew he was our guy! Ed is so personable and became like family. He is very detailed in his approach to music for ceremony and reception and knows how to throw a party! I was initially hesitant on having haze and lights at my wedding but Ed made the dance floor into a dancing frenzy! My guests had so much fun and everyone enjoyed the light show and variety of music that was played. DJ and Emcee, you can’t go wrong with Ed!
    • Punalu'u Productions DJ Service 1
  • L
    Liz A. Sent on 03/17/2015
    5 out of 5 rating
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    Ed was great to work with! He was very professional, responsive and flexible to meet with you. He was very helpful in getting our playlist down and our wedding event schedule together. We were very happy with his services at our wedding!
  • M
    Tracey Sent on 11/19/2014
    5 out of 5 rating
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    Ed and his wife were amazing. They rescued us last minute because our original DJ went bankrupt after we paid in full. Ed let us pay in payments online because we were scared to pay in full again. They gave us a very very good rate to help us out. I am originally from a small town up north and my husband is Hispanic from San Antonio. Ed did a great job of balancing the music for both crowds. He would have the Motown and YMCA for my college friends and the Cumbia for my friends / family here. He made the songs flow together well so that we were even able to get my Up North friends on the dance floor to learn to Cumbia & Salsa! Also he was good with the lights. I wanted only white soft lite to start the night for the main dances, then after all of the serious dances were over he lit op the dance floor with all kinds of lights. It was like a dance club! We loved it. He said he could choose with or without the multi-colored lights, it was so much fun with them. Also he met with us before hand and went through everything in detail so that I wasn't stressed. HE had worked at my venue before so he knew how to set up everything. Him and his wife were so nice.
    • illustration stars

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  • L
    Lia Sent on 11/02/2013
    5 out of 5 rating
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    DJ Ed is GREAT. Not only was he professional, on time, and good at what he does, but he also helped us a great deal with setting up a schedule for the ceremony and guiding us through the best music options for the ceremony and entrances. He was organized and met with us several times to make sure we had everything we needed. Best of all, he was great about our last minute change in venue. We can't thank him enough! You will always get a prompt response from him when you call. Plus great music choices and great value. Would highly recommend!
  • L
    Lexi Sent on 08/06/2013
    5 out of 5 rating
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    We loved our Punalu's Productions!!! From our first meeting we knew Ed was perfect for us!! He was so energetic and awesome with our guests! We knew from his personality and everyone would enjoy him. He stayed in contact with me and was responsive about any questions and I had and added alot of last minute details. He was so awesome with everything and we were so grateful he allowed us to pick him for our day!!!
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    Andrea Sent on 08/20/2012
    5 out of 5 rating
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    Couldn't have asked for a better DJ. Ed was always quick to respond to any questions that I had and did a great job entertaining all my guests at my wedding. We had a wide variety attendees and needed all types of music and Ed did an excellent job in mixing everything up so that everyone could enjoy the night. Great price and great guy. You will not regret using him.
  • L
    Kristine Sent on 10/08/2010
    5 out of 5 rating
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    Punalu'u Productions did a fabulous job at our wedding reception! We felt comfortable with him the minute we sat down for our first meeting. He was outgoing without being cheezy like I felt some DJs are. His prices are great and he took the time to get to know us and the type of music we wanted played during the reception. He definitely delivered on what he promised us during the 2 meetings we had with him before the wedding.
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    Daun Sent on 04/29/2013
    2.7 out of 5 rating
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    I have to first say that the wedding entertainment provided by Ed was very good. We liked it so much we asked him to come dj my husbands backyard pool party this summer. The problem with Ed is he is judgmental and in many ways not professional. Because a couple of my groomsmen had a few beers and had a fight, he basically told us he would not dj our party because we were, in not so many words, classless and out of control. Yes, there was a fight at my wedding. Yes, that was terrible, the last thing in the world a bride wants. I'm still upset about it and it has strained the relationships within our friends and family. To have it thrown in our faces when we compliment him by offering him more work is unkind and unprofessional. Apparently he is most upset because someone "cracked someone over the head with a beer bottle" (didn't happen) and his twelve year old sn was shooting pictures near the scuffle and had to bear witness. Then don't bring your kid to my wedding! That was never discussed. He used his kid to relay messages to us throughout the night and take pictures of our private event, none of which was authorized by us and in my opinion, fairly unprofessional. He ruined our first dance by playing the explicit version instead of the clean radio version despite the fact we reminded him several times. We were actually willing to overlook these factors because he did put on such a good show for the price, but Ed Elizondo, the person, is unkind, unprofessional, and inconsiderate. How about just telling us no thank you, I'm booked? No he felt it necessary to make me relive the nights negative points again via email, not just any old night, my damn wedding night which every woman looks forward to and hopes to have wonderful lasting memories of forever. If this is the type of person you'd like to entrust with your special occasion by all means hire him. But beware.
  • M
    Mona Sent on 10/25/2010
    1.2 out of 5 rating
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    At first Punalu'u Productions DJ Service was awesome to work with. We (my husband and I and the bride and groom) met with him on two different occasions. We felt very comfortable with him and thought he would provide an awesome service. I am very organized so I produced an outline/timeline of songs for him to play and was very specific about it. Again we met two times with him.

    Two days before the wedding I contacted him again wanting to make sure he had everything down pat. We wanted a "Grand March" for the beginning of the dance. I explained in detail that this was to last anywhere from 10-12 minutes long. My cousins were the couple leading the Grand March and before the reception was to begin she went up to the DJ and explained again. Well needless to say it was a disaster. He did not listen to one thing either one of us had said. He also did not follow my outline/timeline (mostly regarding the couples first dance). He started the wrong song twice!!!! It was very embarrassing to me and the bride/groom. The bride was in tears. My cousin went up to talk to him again after he totalling messed up the Grand March and he replied to her OVER THE INTERCOM that he thought there was only one wedding planner, not two! Very embarrassing to say the least!!!

    I would not recommend to anyone! He did not even apologize after the wedding was over! You get what you pay for!!! He was professional until the wedding day!

    Punalu'u Productions DJ Service's reply:

    Wow! Do I have enough room to respond and where do I start. Well, let’s just start chronologically.

    There are people who are very well organized and there are people who are compulsory in how they handle every task they take on. I meet with every “couple” twice. Once when we sit down to sign a contract and again the week prior to their wedding.

    This wedding was for a young couple still in college. For this wedding, I met with the mother of the bride. Oh yea, also in attendance was the soon to be bride and groom and let’s not forget the father of the bride. Both meetings were strictly orchestrated and cleverly manipulated by the mother of the bride. The bride and groom had little to no input at either meeting. The father of the bride may have collectively said as much as ten words total. Coincidentally and to no surprise, this review I am responding to was written by the mother of the bride. So realistically, this was HER wedding.

    Let’s talk about the playlist I was given by the mother of the bride. I was handed a five page playlist. After adding up all of the musical selections and we'l just say that each song was only three minutes long which we all know is not true, I had an eight hour play list for a three hour reception. The play list for the dinner “HOUR” consisted of approximately three hours of musical selections. Every song that had an asterisk beside it on the list was a "MUST PLAY". Let me just say that it was a lot easier to count the songs that did not have an asterisk beside it.

    Let’s talk about this Grand March. This fiasco was apparently not rehearsed. My job was simple. Just play the song till they said stop. But, I was apparently answering to three wedding planners. Mom, the cousin who came up onto the stage to explain to me how this Grand March was to happen and the young lady actually hired as the wedding planner. They had everyone in attendance participate in this thing and it looked like a herd of cattle being corralled. The bride and groom were so embarrassed that the groom finally gave me the hand to throat cut off signal. But wait, the Cousin (wedding planner #3) still wanted me to start the song all over again and continue this extremely unorganized fiasco. At what point do you say enough is enough?

    Finally we get past the march and we get to the actual dancing and back to the eight hour playlist. Let’s just say that the list mainly consisted of great country classics. About a dozen George Jones songs on the list and all had an asterisk beside it. Keep in mind that the bride and groom not to mention the entire wedding party are college kids. Finally, I start getting requests from bridesmaids and groomsmen. One of the groomsmen asked me “when are you going to play newer more modern music”? No sooner do I start playing the songs requested, get people dancing out on the dance floor and here comes wedding planner #2. She’s the hired one. “Are those the songs on the playlist”? “No, it was a request and wedding planner #1 (the mother of the bride) said I could honor requests as long as they were in good taste.” “Well, you need to stick to the playlist.” “Okay”.

    This event was on a weekend where I had mistakenly double booked. Sadly, I think I actually refunded the wrong deposit. We would have been better off doing the Sweet 16 instead of this wedding. I have been in the musical entertainment business for 26 years now and I’ve seen it all. I’ve seen the bride who threw the all night temper tantrum to the all out hurry up and call the cops brawl.

    A little advice for any wedding planners out there…please keep in mind that wedding vendors work with you but do not work for you. Once we get to the actual day of the event, the planning part of the event is over. You are merely the timekeeper to let us vendors know what's next. You don’t tell the Chef how to cook the steak so don’t tell the band or Dee Jay how to conduct their performance.

    I honestly regret having done this one but it is what it is and it cost me a blemish on my spotless work history. For this one bad review I'm proud to say I have dozens more great reviews.

    My advice to every couple or parties planning special events is this, please be considerate of ALL your guests and also cater to their styles of music as well so that everyone attending your special event can say that they too had a great time.

    Due to this FIRST EVER bad review, I decided to create a "Bad Review" page on our website. We decided it was best to just be realistic. Everyone in the service industry will one day, by either no fault of their own or by totally and completely their fault, have a bad night. It happens. By creating this Bad Review page, I want to assure all of my potential customers that I am up front and honest about all my business practices and that we have nothing to hide.

    Additional:

    After returning to do another event at the same venue, I found out that this lady gave bad reviews not only to me but to the venue, day of coordinator, bar tenders and caterers. So clearly, there was no pleasing this woman. So even though this woman had originally given me a rating of 3 it appeares that she has come back to edit her review and lower my rating. Not a problem. Her one bad review has acutally given my business one heck of a boost and a great story to tell potential customers who find my one bad review extremely comical. I thought "Monster In Law" was a hilarious movie but sadly there really are people who actually fit the mold. I really feel for that young man...Good luck to you man...