Pumpernickel Pickle Catering Co. Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
63 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
+10
User photos
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Abbica Sent on 10/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!!!!!
Best. Food. Ever! We had a brunch buffet and it was amazing 🤩 all of our guests were complimenting how good everything was and how professional the servers were. During our photos after the ceremony, we had servers coming up to us with platters and plates of food from the cocktail hour so we could also eat. -
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Lauren Sent on 09/29/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great caterer!
Carla helped us to plan everything, and created the perfect menu handling different dietary restrictions. My husband and I are both vegan, with a lot of vegetarian friends, and they were able to make our own recipe for vegan ravioli! The food was amazing, and servers were great. -
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Lauren Sent on 06/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience :)
Pumpernickle Pickle recently catered our wedding on my grandparent’s property. They were amazing to work with throughout the whole wedding process. They were responsive, flexible, professional, and organized. The food was amazing and all of our guests loved it! They also created beautiful place settings with unique China that they provide. We are so thankful for the service that they provided and cannot recommend them enough! -
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Audry Sent on 06/10/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service and yummy food!
We had an absolutely incredible experience with Pumpernickel Pickle catering our intimate wedding. From the very first email, they were incredibly responsive, accommodating, and delightful. We had a few guests with food restrictions and they accommodated them perfectly. We attended a tasting before finalizing our menu and were SO glad we did…it let us taste so many incredible options, we were over the moon excited about the menu we finalized, and we also got to meet the owners who were just absolutely incredible.
The day of service was also unmatched. Every one of our guests raved about the appetizers (the edible corn dip spoons were a favorite!!) and the meals. Everything was exactly as we wanted. Isaac and Maggie served us and they were so incredibly prompt, professional, helpful, and friendly. We did buffet style but they served me and my groom first so we could continue talking with guests and eat. They also packed us the most thoughtful to-go package with huge servings of every dish, sustainable cutlery, and champagne bottles and glasses. My husband and I LOVED it as a late night meal when we finally settled into our hotel for the night.
Any couple considering PP for their special day should absolutely do it. We loved every aspect of our experience and cannot recommend enough.
Thank you, Carla, Sarah, Willie, Isaac, and Maggie for making our day so yummy and perfect! -
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Delaney Sent on 10/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Epitome of above and beyond
Everyone at Pumpernickle was incredible at making our wedding experience the best it could be. Communication was on point the entire planning process and not one guest had anything but compliments on the food. Set up and break down was all taken care of and they even brought food up to the wedding party while we were taking pictures. They went above and beyond in every sense of the phrase. Thank you all for every ounce of effort you put in for us. Love, Mr. & Mrs. Hunt.
P.s. a couple of our favorites were the chimichuri sauce, THE MUSHROOMS, mac and cheese, mashed potatoes, chickem, steak, veggies, the salad (specifically the olives), and the corn muffins! So basically the entire menu. -
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Hannah Sent on 06/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In Love With Them
Holy cow, I have never been so full in my life. The food was INSANE. Everyone was so excited about it and ate all night! From the first interaction, Pumpernickel Pickle was so sweet and fun to work with, created a personalized and incredible menu, and made us feel so well taken care of. They made the space so beautiful and were just so great! They also made a special plate for one of my guests with restrictions last minute with a smile on their face. A dream to work with. -
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Dana Sent on 12/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
More than 5 stars!
Pumpernickle Pickle was the best catering company i could have asked for. They were so helpful throughout the whole process! The day of my wedding they were prompt, helpful, amazing service to my guests and people are STILL talking about how delicious the food was. -
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Alexandra Sent on 10/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience and Great Value!
The search for a caterer for our wedding (approx. 125 guests) was a daunting task, as we didn't want to blow our budget on food but also wanted to have a nice meal. Carla and her team at Pumpernickel Pickle worked diligently with us to customize our menu within our budget. They were very attentive to details, and easy to communicate with. We even had last minute adjustments to our guest count and it wasn't a problem. On the day of, the food was just as amazing as it was during our tasting. The staff were very friendly and helpful during the entire reception (we also had a dessert bar). I would 10/10 recommend Pumpernickel Pickle for your catering needs! -
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Mariah Sent on 02/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mouthwatering Food
Pumpernickel Pickle was absolutely amazing. They provided the most amazing menu and all of my guests commented on how wonderful it tasted. The service to the bride and the groom was also astounding. We didnt have to lift a finger for more refills or food. -
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John Sent on 10/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome caterer!
Pumpernickel Pickle did a fantastic job with the catering for our wedding, and our guests can't stop raving to us about (a) how good the food was and (b) how courteous the staff was at their beck and call. They were a joy to work with, and their twist on traditional food fare was a welcome appreciation in southwest Virginia. There's absolutely nothing we would change about our catering, and we would happily recommend PP to our friends and family! -
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Kimberly Sent on 10/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One happy pickle!
Let's face it--your caterer is probably one of your most, if not the most important vendor of your day. At the end of the day, your guests will remember if they liked the food or not. Cue the pressure to find the best caterer--and you'll find it with Pumpernickel Pickle. I fell in love with Pumpernickel Pickle after the first email--they were honest and upfront with prices and really worked with me to have exactly the menu I wanted. They are creative with their dishes (um hellooooo maple donut and chicken bites and my custom Harry Potter dessert bar complete with butterbeer shooters) and their food is DELICIOUS. Seriously, my now mother-in-law is probably the pickiest person on this planet and a food snob and she COMPLIMENTED me on the caterer. Everyone said the food was tasty and they were impressed with the staff who were super friendly and professional. I've been engaged for over two years (thanks grad school) and anytime a little question popped in my head, PP was quick to respond and never made me feel like a bugaboo. They helped me figure out logistics like how much alcohol to buy to how to figure out napkins (because apparently napkins are something you care about when you plan weddings). I can't sing their praises enough, shoutout to Sarah Pendleton, one of the owners for being so attentive, she's one of the best people on the planet and with her you'll be in great hands. So stop your search and book PP--you won't regret it. -
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Molly Sent on 09/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
delicious and professional
We had the pleasure of having Pumpernickel Pickle cater our wedding. The food was delicious--people kept commenting that it was the best food they had ever had at a wedding. The brisket and chicken were super tender. The staff were very accommodating and looked out for us all night to make sure we were fed. We would love to work with them and eat their delicious food again! -
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Richard Sent on 06/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent caterer
Pumpernickel Pickle was an excellent caterer for our wedding. The food was very tasty, especially the mac-n-cheese! They were prompt in their responses and accommodating throughout. Their prices were quite reasonable and they had numerous delicious options to select. The display and service was very nice and professional during the reception. -
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Kitty Sent on 09/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle is the best! I was an out of town bride and was unable set up a tasting or even meet with Sarah until the weekend of the wedding, but they were so helpful via email during my engagement that I had no worries at all on wedding day. I felt that their prices were very reasonable, the staff was helpful and friendly, and the food was delicious! I still have guests complimenting the food.
Sarah is a gem to work with, she is so friendly and informative. She also collects vintage furniture and rents it to her clients, which added some extra glam to our reception. When we met the Wednesday before my wedding, we chatted like old friends- she has such a warm personality! I loved working with her and can't recommend PP enough. -
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Erica Sent on 08/02/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Pumpernickel Pickle team catered my wedding in June 2018 and did an amazing job! They were so flexible, prompt with communication, and the food was outstanding! We received so many compliments from our guests on the food at the reception. We did a tasting in advance to choose the appetizers and main course, and they were very accommodating to the small changes we requested to make the reception meal everything we wanted it to be. Their serving staff was very attentive to the guests all night, making sure that everyone had what they wanted. We are so grateful for all their hard work and delicious food, and we are looking forward to having them cater my sister’s wedding in a few months! -
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Micaela Sent on 12/11/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle is amazing! My husband and I used them for our wedding in October and both the food and the service were phenomenal! Throughout the planning process Sarah and Willie were very flexible to work with. They replied quickly to any questions we had and went out of their way to accommodate us. My husband was unable to make it to our tasting, but Sarah and Willie were kind enough to send some home with me so he could taste it for himself. Our guests LOVED the food. That is one thing everyone raved about and that we repeatedly heard from every guest we spoke to after the wedding. The wait staff was so nice and very professional. They did an excellent job keeping everything up and making sure everything looked nice! Overall we were very pleased with the service and would definitely recommend them to everyone! -
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Roger Sent on 09/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle did a fantastic job catering our wedding! The tasting they provided for us easily cemented them as our choice among the other caterers we were considering. Not only is their food outstanding, but their prices are unbeatable! They were very friendly, helpful, and professional throughout the entire process, and we will use them again for any future events we need catered. -
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Callie Sent on 07/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle was absolutely amazing to work with! Sarah and Willie were so helpful and flexible. They responded quickly to any questions we had. My husband and I tried some of the more adventurous food at our tasting. We didn’t see the point in tasting something we’d had a billion times before. It was totally worth it! My husband fell in love with the maple chicken doughnuts- Willie and Sarah even helped me surprise him with some more for Valentine’s day! They were so sweet to help me with that. He loved it. We ended up having beef brisket croquets, maple chicken doughnuts, fruit, and bruschetta as appetizers. Bourbon whipped sweet potatoes, grilled veggies, smoked gouda mac and cheese, salad, coffee rubbed New York strip steak, and lemon basil chicken for dinner. They made our wedding cake, which was a simple vanilla and actually pretty good. I’m not a huge fan of cake so we also had two types of pie and two types of cheesecake. All of the food was fresh and absolutely delicious! There was plenty for all of our 150 guests and we even had a few leftovers. I highly recommend Pumpernickel Pickle to anyone. They are awesome! -
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Jennifer Sent on 06/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow, this company gets everything right! Their entire staff is truly the kindest and most professional. The process from communicating with them to the food setup/cleanup was so simple and easy. And ohhh the food is AMAZING! I so wish they had a restaurant cause we would be driving the hour or so one-way almost daily. If you don't get the mac-n-cheese you're making the biggest mistake of your life, it's truly that good! This company is flawless and I wish them nothing but success! I will be going out of my way to find another event for them to cater :) -
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Cindy Sent on 06/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Pumpernickel Pickle for our daughters wedding last weekend, 5/28/17. They were great to work with. The food was delicious and their waiters and bartenders were friendly and helpful. They packed up our leftovers for us and cleaned up quickly and quietly so we could be out of the venue on time. They have lots of different food choices and can accommodate any special dietary needs. I would recommend them to anyone in the Roanoke Valley. -
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Carmella Sent on 05/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle was absolutely the most wonderful choice I could have made when selecting a caterer for our wedding. Sarah and Willie were quick to respond to any inquiries I had, the food was incredible, and their staff and service the day of was impeccable. Our guests raved about the food for weeks after, even requesting recipes for various dishes PP served that day. To top it off, we had PP do flaming donuts and ice cream during dessert, and we're still hearing about how it was the best dessert our guests have ever had at a wedding! Pricing was so reasonable!! Please do yourself a favor and book with PP. -
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Shianne Sent on 12/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently had the opportunity to work with Sarah and Willie at Pumpernickel Pickle in order to perform the catering services at my wedding. As a bride, I highly recommend Pumpernickel Pickle catering for weddings and other events as they are highly accommodating, personable, and kind. Additionally, the food was phenomenal including the taste, the quantity, and the appearance which was perfectly paired with the vintage china package. I sincerely appreciate all of Sarah and Willie's genuine loyalty and patience, as well as the kind staff, to ensure that my wedding day was the best day of my life thus far! -
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Shawde Sent on 10/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding food and menu EVER! I just got married and had the pleasure of working with Sarah. She is so accommodating and really knows how to help your vision come to life through food. Each and everyone of our guests were so pleased, some were even trying to figure the recipe because they loved it so much. And the best bonus, they are extremely affordable. Thank you Pumpernickle for making our dreams come true! -
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Heather Sent on 10/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want great food, great service, and more help than you can imagine, you've come to the right place! They went out of their way to make sure us and our guests were enjoying the food. Also, we rented our serving ware and furniture from them which gave the extra touches we wanted. I just wish my dress wasn't so tight and I could have ate more! Don't even think twice, book PP ASAP! -
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Taylor Sent on 09/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle is the BEST. They are so nice and easy to work with plus their food is amazing! We didn't meet with any other vendors after we met with them because we knew we would be in good hands! They are super responsive to emails and make sure that you have everything the way you want it! Plus, they have awesome furniture you can use! You won't regret working with this amazing company! Everyone had great things to say about the service and food on our wedding day! -
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Marlene Sent on 09/16/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved using Pumpernickle Pickle to cater our daughter's wedding reception. They were great to work with as well as provided excellent food and service the evening of the event. They were quick with a response and followup based upon small changes that my daughter requested. They were also very accommodating for a few guests that had dietary restrictions by providing options for them as well. Highly recommend them!! -
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Christelle Sent on 08/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The choice for a caterer was one we needed to explore when planning the wedding. Pumpernickle Pickle was not the first vendor we met with but after spending an hour with them we knew our decision had been made. Willie and Sarah are phenomenal!
They listened to my daughters thoughts and ideas and then just expanded on them. They met with us on our time schedules, they always responded promptly to texts and emails and answered all our questions. The creativity Sarah brings to their services is amazing, the vintage furniture she has available only adds to the beautiful presentation of the delicious food they offer. Their staff is great as well. It made me smile at the end of the evening when I noticed the staff with extra glow necklaces around their necks as they were cleaning up, having fun as they worked.They were kind, efficient but never in the way! Working with this vendor was a real pleasure and their kindness only added to their wonderful product. -
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User2641723 Sent on 06/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved working with Pumpernickel Pickle and their staff. They were responsive and always willing to go the extra mile. They also were very knowledgeable in other areas of wedding planners and made great suggestions as well! The food was great -- and offered tastings which was important to my husband and I. Where we instantly fell in love. They definitely know what they're doing and I wouldn't hesitate to use them for any wedding! They'll make it happen! -
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Georgianna Sent on 06/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't rate these guys high enough. There was PLENTY of staff, the food was great, and they're a joy to work with! Absolutely loved them, start to finish. I couldn't imagine working with anyone else. Willie and Sarah are TOP notch! Get the crabcakes as your app.. you won't regret it. -
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Ariana Sent on 12/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Willie from Pumpernickel Pickle catered our October 3, 2015 wedding at Silver Hearth Lodge. From the first time we met them in person (for our tasting), my husband and I absolutely loved these two. Willie is the master chef and Sarah is the awesome event planner. They make a great team and are very genuine people, not to mention professional, flexible, and some of the BEST at what they do. They were willing to make what is typically an appetizer in to one of our main entrees (chicken and waffles) and it was scrumptious! So many of our wedding guests commented on how this was the best wedding food they'd ever tasted. We did sliders and ham biscuits for cocktail hour and then our other main entree besides chicken and waffles was beef brisket. Our sides were mac and cheese (the best ever), roasted potatoes, and roasted veggies. It was all perfection. Pumpernickel also provided the bartenders and bar service for our wedding. The two bartenders were the hits of the reception! They made our signature cocktails as well as serving beer and wine, and all of the guests loved them. I also need to add that our wedding, which was originally planned to be outdoors, happened on a day when a hurricane came through town. We were honestly worried that vendors and guests wouldn't be able to make it up the mountain to the venue! But Sarah and Willie were with us the entire way, reassuring us that everything would be fine and that they were going to make everything happen just as we had planned. And they did! Sarah was helpful beyond words in the months leading up to the wedding. I must have asked her a million questions and sent just as many emails, but she was always so easy to work with, so willing to calm my anxieties, and just a friendly, fun person to have on our team. Definitely recommend PP and would use them again!! -
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Betsy Sent on 07/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing people to work with and excellent food! Highly recommend them for your big day! -
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Becky Sent on 07/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Willie are both very interested in making sure your occasion is exactly the way you envision it. They sit down with you and talk to you about what you're looking for, what you expect and they work with you to make it happen. Their prices are reasonable and fair. The food quality is great and the donut hole station is a unique way to provide dessert as well and a little entertainment for your guests. -
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Maggie Sent on 06/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Willie and Sarah from Pumpernickel Pickle were wonderful caterers. Both answer emails promptly, which is very important for an out-of-town bride. They are one of the most reasonably priced caterers in the area, and well worth the money. The food was fantastic, they set the tables at the reception, and passed out hors d'oeuvres during cocktail hour. We got many compliments on the food, which isn't something that always happens at weddings! The catering staff was quick and professional. They even brought us our plates so we didn't have to go in the buffet line, and packed us up a to-go box when we were ready to leave =) I would recommend them to any bride in the area.
For LGBT couples, Pumpernickel Pickle is gay friendly! -
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Kelly Sent on 05/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food and great staff! Pumpernickel Pickle was a pleasure to work and incredibly flexible! The food was delicious! We highly recommend this vendor! Thanks Willie and Sarah!
Love,
Kelly and Tim Brown -
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User2322350 Sent on 02/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have been working with these folks for almost a year now, and our wedding is set for Oct 2015. We have been chatting online discussing payment, menu etc. I attended the Roanoke, Virginia Wedding Show, where I was finally able to meet Chef Will and his staff. I was able to taste a few treats, and so far so good. The service is excellent, and they will work with you. Now its time for the main event in October, keeping my fingers crossed everything will be perfect! -
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Jessica Sent on 09/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and William were fantastic in making our day amazing. Sarah, William and their team worked hard from start to finish with amazing food and personalities that kept us smiling. They were always very flexible and worked with us and our request. I would gladly recommend them for any occasion! They are certainly a perfect choice for all your catering needs! -
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Heide Sent on 09/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle had my vote on our first Hello! Sarah's presentation of a sampling of what they have to offer was Beautiful and Professional! William and Sarah are fun and very accommodating, willing to make adjustments in any way we might need. Our wedding was held at a vineyard, where they set up outside with their equipment for cooking and serving. They were dressed professionally and service was done without any interference of what was taking place during the wedding. They provided vintage china to accommodate the eclectic tables and chairs of the venue and it was perfect! Their menu has a large selection of foods to chose from, including any special diet requirements. The flavors and presentations are unique and pleasing to all who attended. Having chosen Pumpernickel Pickle perfectly tied together every aspect of our wedding event. I give them an A+++ for service, presentation and satisfaction by all.
I highly recommend Pumpernickel Pickle for any catering event. :-D -
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User1725044 Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect caterer! We used Pumpernickel Pickle for our daughter’s wedding and could not have been happier. Every interaction we had with the staff was excellent. They met us to help craft the perfect theme dinner, brought samples, and provided great advice for a perfect wedding day - even in areas that were not catering. To ensure everything went off without a hitch they drove to the venue multiple times to check on equipment, kitchen, and dining arrangements. And then the big day - Willie, Sarah, and the staff prepared and served scrumptious, delicious food and included so many extra special touches that made the wedding feast so wonderful. Our guests all had great things to say about the food and each went away happy and full. The team was so easy to work with, so concerned that we have a perfect day, and their prices were very fair. I would highly recommend the Pumpernickel Pickle to anyone. -
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User1674556 Sent on 06/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't praise them enough! They were so easy to work with for my wedding reception and they helped calm me down during those stressful "bride" moments! Their food is AWESOME and well priced; everyone that attended thoroughly enjoyed their meals. I highly recommend Pumpernickel Pickle for catering services! -
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Kelly Sent on 06/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Where do I begin? Pumpernickel Pickle did an AMAZING job catering our wedding! Not only was the food delicious, but the team was so easy to work with. They were extremely professional, great communicators, and very open in our menu planning. They wanted to make sure we got exactly what we wanted. We met them for a tasting before we booked them and were able to taste all of the foods we'd chosen for our menu. If anything was off (which it wasn't) they wanted to know so they could tweak it to our liking. They were so organized, too! We live 5 hours away, and with my crazy wedding brain, Sarah could not have been more helpful. She really took the stress out of planning by suggesting things and having everything detailed out to the wire! I work at a wine shop so I wanted to provide the alcohol, and they did not have a problem with that at all. Some catering companies won't allow it. The bartenders and servers they provided were great! If you're looking for great food, service, and an overall amazing catering experience, you cannot go wrong with Pumpernickel Pickle. Yum! -
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Tony Sent on 02/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle Shindigs & Catering Co. did a phenomenal job of catering our company Christmas dinner. Everyone was overwhelmed by how well prepared and delicious the food was. I recommend and will use this catering company again in the future. I highly recommend Pumpernickel Pickle! -
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Maria Sent on 11/20/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The people were so friendly and the food was fantastic! -
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Meghan Sent on 11/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
William and Sarah are awesome their crew was friendly and attentive! The food is incredible my guests were very pleasesd!!!! -
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Pam Sent on 11/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
William was extremely helpful and more importantly, flexible with our menu. I had to make numerous changes at the last minute to adjust budget limitations. William was always on time, happy to offer ideas, and a true professional. I will recommend him to others and hope to work with him again. -
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Betty Sent on 11/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have worked with many caterers over the years & would put Pumpernickle Pickle at the top.
The food was amazing (far more flavorful than most catered dishes), they worked with a tight turn-around time, were very flexible with some last-minute changes/additions, & the pricing is the best I've seen.
Our group was so impressed that we're using them again for another function. They're very creative
& so easy to work with - you cannot find a better caterer in the area than this one! -
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Cherry Sent on 05/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle was extremely easy to work with and willing to accommodate in any way I needed them to. They do have to order their linens from another source so this was one thing that I needed to do on my own so that I could stay within my budget. Mr. Dye and Ms. Pendleton were extremely helpful in keeping my budget in mind.
The quality of their services were spectacular and were very pleasing to the eye as well. The station that I had designated for them was replenished throughout the night and I had no complaints from my guests on the lack of anything.
It was the first time that I had decided to steer away from my usual fruit tray displays and I was glad that I had. The spring rolls that were served were delicious and completely satisfactory.
Also, they did not forget about my chaperones of the event. A coffee stand was available for us as well! -
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Laura Sent on 05/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not give higher praises to anyone else! They made my event a complete success! There were no worries or stress. They made the catering the easierst part of planning my wedding. They even called to see what my decorations were like so that the food presentation would match it. A complete joy to work with! -
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Megan Sent on 02/21/20184.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose Pumpernickel Pickle as our caterer for our wedding reception after having a wonderful experience with them during our tasting. My parents also attended a wedding with them as the caterer and were extremely impressed with their presentation, quality of food, and professionalism. Pumpernickel Pickle was willing to work with us to make the dinner at the reception everything we wanted. The appetizers were fabulous, and our wedding guests raved about many of the apps including the chicken and maple donut bites as well as the crab cake slider. The dinner itself was presented in a beautiful display and the food was fresh and hot! We chose a dessert bar and were thrilled with how each dessert turned out. Our guests appreciated being able to choose their own dessert. Pumpernickel Pickle also made a small cutting cake for us that was delicious! Overall, we were very impressed with their presentation and professionalism throughout the entire process.-
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Lauren Sent on 06/28/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We're so glad we found Pumpernickel Pickle! The team was an absolute joy to work with and they were so responsive to our e-mails! They helped us pick out the perfect menu for us and offered a large variety of options which we loved. Whenever we had any changes they were so accommodating and were extremely flexible. They managed our rentals through MS Events which made things go so smoothly as far as getting rentals set-up and delivered and even paid for. On wedding day they set everything up and we could see just how hard they were working. They helped us with our ideas including "His & Hers" non-alcoholic drinks that turned out absolutely perfect. They even made sure to bring us some of the drinks when we were taking pictures after the ceremony - just a small example to show how thoughtful/kind they all were. Sarah was one of the nicest/easy-to-work with vendors we had for our wedding and I knew we were in good hands from the very beginning. Book them today! -
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Danielle Sent on 11/18/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Pumpernickel Pickle experience was superb in every aspect. It was easy to discuss a menu and to get on the same page with the vision for the event. Sarah and Willie were approachable and willing to share tips and strategies to have the best event possible. The food was fantastic and Willie was accommodating to the dietary needs of our event. I would highly recommend Pumpernickel Pickle to anyone looking to cater an event. -
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Siobhan Sent on 11/15/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We Love Pumpernickel Pickle!
Pumpernickel Pickle did an amazing job with our wedding. Sarah was so sweet and helpful and the food was DELICIOUS (I recommend the salmon and brussel sprouts!!)! We did family style and it was a great way to get conversation going at all the tables. It was also great because PP helped us coordinate the rentals for what they did not provide and it made things super easy on us!
All of the staff was friendly and professional and it truly made for an amazing wedding! -
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Molly Sent on 11/10/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
June 2018 - Hahn Garden
We loved the dynamic and unique menu options from Pumpernickel Pickle. On the day of the wedding, the staff thoughtfully made separate plates of the appetizers for us since we were taking photos during happy hour. We purchased our own alcohol but utilized their bar tender service. Our bar tender was amazing! The team also had our dinner plates filled and waiting for us at our table so we could relax and enjoy as our guests cycled through the buffet line. I continue to receive compliments on how delicious the food was at our wedding. -
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User3255345 Sent on 10/15/20174.8 out of 5 rating4.8-
Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah, Amina and the "Pickle team" catered my daughters Oct 2017 wedding at the Columns in McGaheysville, Va. They traveled from Roanoke on the wedding day, brought all the food, servers, bartenders, vintage dishes and furniture and helped to transform the event hall into a magical place for the wedding reception. The food was delicious... kebobs grilled on site with dipping sauces, pork loin with apple chutney, maple mashed sweet potatoes, salad, roasted vegetables, and mushroom risotto. The staff were professional, friendly and helpful. So many compliments from guests...Terrific group. Highly recommend Pumpernickel Pickle Catering! -
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Kayla Sent on 09/22/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Sarah and Will are so much fun to work with! Sarah gets so excited about working with brides and her enthusiasm is contagious. Will is very talented and we were very pleased with our food at the wedding! They even threw in a popcorn machine for free! They brought the bridal party appetizers while we took pictures so we wouldn't starve, which is really nice! They are pretty pricey, but if you're going to splurge on something it should be the food. -
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Raquel Sent on 10/07/20164.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I cannot say enough good things about my experience with Sarah and Willie! From the beginning when I met them to the wedding day, they bent over backwards to accommodate for me. I had a slightly non-traditional wedding and Sarah was there with me, helping to find options for my price point and giving suggestions. They are more than just caterers - so much of my wedding wouldn't have been perfect without them. I would (and do!) recommend any bride or groom to book with Pumpernickel Pickle. Pro tip: GET THE MEATBALLS. :) -
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Frances Sent on 10/25/20154.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle is a great addition to Roanoke's catering scene. They provided a delicious family-style meal for our 200+ wedding guests efficiently and professionally. I cannot tell you how many servers there were, but they got the job done. We opted to use Pumpernickel Pickle based 20% on their delicious pimiento cheese puffs they provided at the tasting, 20% on the fact our wedding planner recommended them, and 60% based on their obvious eagerness to please and enthusiasm. Willie did an excellent job in helping us to brainstorm the menu. (I was NOT a pinterest bride, and also HIGHLY indecisive.) They also worked with us in customizing beer and wine selections to include a few we liked outside of their "house" selections. There was a miscommunication regarding the particular vintage of one of the wines we wanted. Not a huge deal, all things considered. They asked us how they could make it up to us, and obviously we opted for cheese puffs -- which they delivered to our front door. That was a nice post-wedding gesture. My only other criticism is that once or twice it took more than a day to respond to an email we sent. But considering the large number of emails we exchanged, that is also not a big deal. Overall, they met and exceeded our expectations.
Oh, another great thing about this company is their inventory of wedding decor, from shabby chic furniture to quirky odds and ends to personalize your event -- think decorative birdcages, lighting elements, and other crap you don't want to have to buy at AC Moore for a one-time use. They were able to offer delivery and pickup of the items we selected (a few pieces of furniture). That was a huge added value for us, for which they did not charge extra. They probably ought to going forward, really. Major bonus!
I highly recommend Pumpernickel Pickle! -
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Caroline Sent on 10/11/20184.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We loved PP's menu and went with the lowest tier buffet style at the wedding. The tasting prior to the wedding was absolutely delicious. The day of the wedding - they brought out appetizers to the wedding party who was still taking pictures - fantastic! The food could have been a bit warmer at the reception, but the taste was delicious! I am still dreaming about those bourbon whipped sweet potatoes. -
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Stephanie Sent on 08/28/20184.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Pumpernickel Pickle was great to work with. They even had great "props" to use, such as adorable vintage chairs and furniture to give our reception the step up it needed. The food options were great and they were accommodating to my gluten allergy. They put finger food in the back for my bridal party while we took photos and pre-plated our food (not 100% recommended as our food was lukewarm- but guests' food was hot!). The serving staff was super friendly and even the chef on staff came to check on us. They were the most expensive thing we purchased on our wedding day, and the fees add up quickly. We didn't use their bar services because we were able to hire an outside bartender and get alcohol for about $1500 less than what they were charging us. They were great about making sure we had enough tables and made sure we thought about the little things such as glasses and silverware. All-in-all, I would definitely use them again for an event. We couldn't be more happy with how everything turned out. We would recommend them in a heartbeat. ***photos coming soon*** -
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Erica Sent on 05/28/20264.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Very fresh and tasty!
Pumpernickel Pickle provided very tasty food for our wedding, and our guests had a lot of positive things to say about the menu. The chicken and waffle donuts and the pimento cheese balls were especially popular, and I would definitely recommend including them. Their pricing was also reasonable for the quality and variety offered.
There were a few points during the planning process that took a little extra coordination, but once everything was set, the team delivered what we expected. On the wedding day, the food was fresh, well prepared, and a nice part of the overall experience.
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Mc Sent on 09/27/20164.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
Pumpernickel Pickle catered to my requests for a menu and the results were delicious! Presentation was beautiful. Great quality food! -
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Rachel Sent on 11/01/20174 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The team at Pumpernickel Pickle was great to deal with, Sarah and William were so gracious to have us for a tasting and the food was great!! The day of the wedding, the food was subpar and not as good as we tried in our tasting. Neither Sarah nor William were there at our wedding. We had planned for passed appetizers during cocktail hr, but that's not what we got. We also had several guests (and the bride) who realized the risotto was not quite done. It was great to have a plate prepared as a bride and groom, but some things didn't taste like what we tasted in our initial meeting. The mixed vintage china was fabulous and definitely made a beautiful tablescape. Overall we thought they were professional (other than one person from the staff hitting the dance floor and showing up in our wedding pics). We're understanding people, but we expected a little more for what we paid. At the end of the day we were pleased, our guests were pleased, and the bartenders were great! -
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Andrea Sent on 12/11/20242.2 out of 5 rating2.2-
Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Ask more questions
We were so excited to work with Pumpernickel Pickle but several issues during our reception were disappointing. Apparently, many staff members called out sick on our wedding weekend. This meant we were 5 staff members short for our reception. No one gave us any sort of heads up about this.
I suspected we were in trouble when we ran out of food so early in the cocktail hour. Dinner service started fine but I noticed our wedding coordinator clearing salad plates which was unusual. Because of the staffing issue, Pumpernickel Pickle couldn't keep up with clearing tables. We also ran out of protein before all the guests were served.
They said some tables went back for seconds before everyone was fed but there's no way that accounted for 20-22 people not receiving entrees. They also didn't do anything to solve the problem--the mother of the bride had to call a local restaurant and order 24 steaks for carryout.
I hope this was an off night for them but if want to work with them, I suggest you asked about staffing and what the plan is if the onsite staff is less than expected. I would also ask them to have staff serving the buffet. Our final count to them was 13 people higher actual people onsite, so we were never going to have enough food.
While we did receive a refund from them due to the issues, it cannot make up for the fact that we ran out food and they didn't do anything to help onsite. -
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Corinna Sent on 05/05/20171 out of 5 rating1.0
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Quality of service 0.5 out of 5 rating0.5
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Average response time 3 out of 5 rating3.0
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
We were told one price for children attending our wedding however they charged us adult prices and when questioned about it we were told in an email that they were super apologetic about the mis wording. Are you kidding me???!! They ruined our wedding and the food really wasn't that great anyway, I have a severe pepper allergy and guess what the meatballs had on it? Red Chili Peppers..just awful! -
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