Publix Bakery Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
14 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
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Rebecca Sent on 03/29/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our cake was beautiful!
Publix Events in Ballantyne exceeded all of our expectations. The events team was absolutely amazing to work with and paid attention to everything we said we wanted. Couldn’t have asked for a more beautiful cake and flowers! Barbara handled all of our floral needs and we are so happy that we had the opportunity to work with her. I will use them again for all of my future events!Publix Events in Ballantyne exceeded all of our expectations. The events team was absolutely amazing to work with and paid attention to everything we said we wanted. Couldn’t have asked for a more beautiful cake and flowers! Barbara handled all of our floral needs and we are so happy that we had the opportunity to work with her. I will use them again for all of my future events! -
Quality of service
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Cheryl Sent on 07/31/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I ordered my wedding cake, cupcakes and sheet cake. It was beautiful, tasty and did I mention delicious. I will use them again for my daughter's wedding in April 2019.I ordered my wedding cake, cupcakes and sheet cake. It was beautiful, tasty and did I mention delicious. I will use them again for my daughter's wedding in April 2019. -
Quality of service
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Ashley Sent on 09/24/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Pubilx did such an amazing job at our wedding! They were affordable, flexible, accommodating, and the best of all was the taste of the cakes!! Everyone ranted and raved about our cake flavors and it was such a treat! People were blown away with the carrot cake and chocolate cake with cream cheese icing. Publix was a great vendor and super great to work with! They delivered, decorated, and set up our cake according to our specifications. I'd recommend them for ANY Event, you won't be disappointed.Pubilx did such an amazing job at our wedding! They were affordable, flexible, accommodating, and the best of all was the taste of the cakes!! Everyone ranted and raved about our cake flavors and it was such a treat! People were blown away with the carrot cake and chocolate cake with cream cheese icing. Publix was a great vendor and super great to work with! They delivered, decorated, and set up our cake according to our specifications. I'd recommend them for ANY Event, you won't be disappointed. -
Quality of service
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Sheila Sent on 06/26/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Who would have thought that a grocery store would have such awesome wedding cake!! We had tons of compliments on the design and the taste! They did a great taste test and consultation and were so easy to work with - not to mention the value of the price!!Who would have thought that a grocery store would have such awesome wedding cake!! We had tons of compliments on the design and the taste! They did a great taste test and consultation and were so easy to work with - not to mention the value of the price!! -
Quality of service
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Sarah Sent on 06/07/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Publix cake tasted great, looked fantastic and was within our budget. Publix was able to make suggestions to get exactly what we wanted at the price that didn't break the bank. We did an in store trial, ordered via email and paid over the phone since we didn't live in town. So many people said they really enjoyed the cake and didn't realize it was from Publix! Publix was also able to do a custom creation. We wanted a fairly simple cake and we sent them a photo and they recreated it for us. I would suggest vanilla cake, vanilla buttercream frosting and CANNOLI CREAM FILLING! It was a total hit. Try it at your tasting at least even...Publix cake tasted great, looked fantastic and was within our budget. Publix was able to make suggestions to get exactly what we wanted at the price that didn't break the bank. We did an in store trial, ordered via email and paid over the phone since we didn't live in town. So many people said they really enjoyed the cake and didn't realize it was from Publix! Publix was also able to do a custom creation. We wanted a fairly simple cake and we sent them a photo and they recreated it for us. I would suggest vanilla cake, vanilla buttercream frosting and CANNOLI CREAM FILLING! It was a total hit. Try it at your tasting at least even if it doesn't sound appealing. It was a game changer.
The staff was very responsive and helped with sizing for the cake stand. We brought our own cake stand and topper. Publix also delivered the cake to the venue. Since they do so many cakes, we could order our cake just a month in advance without issue. If you are in a time crunch this is great. If not, just call ahead and reserve your delivery reservation if you have a tight window. I wouldn't think twice about ordering from Publix again. -
Quality of service
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Ramon Sent on 04/18/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We never thought that we would get a cake from Publix. However, when we had our initial consultation and they provided us with various samples of each flavor, we were more than excited about the options that we had. We purchased a three tier cake with strawberry filling (the bottom layer was strawberry, the middle was a yellow cake, and the top tier was red velvet). Our guest enjoyed the cake and told us how moist and delicious it was. We definitely made the right decision.We never thought that we would get a cake from Publix. However, when we had our initial consultation and they provided us with various samples of each flavor, we were more than excited about the options that we had. We purchased a three tier cake with strawberry filling (the bottom layer was strawberry, the middle was a yellow cake, and the top tier was red velvet). Our guest enjoyed the cake and told us how moist and delicious it was. We definitely made the right decision. -
Quality of service
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User2449380 Sent on 12/01/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Publix was amazing! Everyone loved the cake and cupcakes!
For the wedding cake we had vanilla with fresh strawberries in the middle, it was to die for. The cake is fluffy, moist, and the whipped icing makes it all come together.
The prices are undeniable!!
We had a 2 layer cake and 175 cupcakes plus delivery and only paid $350!Publix was amazing! Everyone loved the cake and cupcakes!
For the wedding cake we had vanilla with fresh strawberries in the middle, it was to die for. The cake is fluffy, moist, and the whipped icing makes it all come together.
The prices are undeniable!!
We had a 2 layer cake and 175 cupcakes plus delivery and only paid $350! -
Quality of service
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Veronica Sent on 11/04/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My son's wedding cake was gorgeous and delicious! Everyone complimented it. The bride and groom were very pleased. I was the person planning my son's wedding reception, and Publix helped me to pick the right flavors and gave me ideas. They staff was professional and kind. I would recommend their services.My son's wedding cake was gorgeous and delicious! Everyone complimented it. The bride and groom were very pleased. I was the person planning my son's wedding reception, and Publix helped me to pick the right flavors and gave me ideas. They staff was professional and kind. I would recommend their services. -
Quality of service
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Ashley Sent on 09/02/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cake was beautiful and delicious! Loved it!Cake was beautiful and delicious! Loved it! -
Quality of service
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Jennifer Sent on 10/22/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We actually tried Publix cake at a bridal show and were so surprised by the quality. So many of our guests had great things to say about our cake and asked us where we got it. They were very friendly when we ordered and you can't beat that price! I would highly recommend them!We actually tried Publix cake at a bridal show and were so surprised by the quality. So many of our guests had great things to say about our cake and asked us where we got it. They were very friendly when we ordered and you can't beat that price! I would highly recommend them! -
Quality of service
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Ashley Sent on 08/11/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful flowers and great service with great pricesBeautiful flowers and great service with great prices -
Quality of service
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Thalita Sent on 09/28/20164.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Besides having the BEST cakes, Publix staff is (usually) super friendly, helpful, and accommodating. The woman who assisted us made great suggestions, helped us find the perfect flavor combinations (even ordered a fourth sample just so I could be sure of my choice) and made adjustments such as cake size, height, etc. which kept us in budget. They guarantee the cake's arrival and send a decorator to the reception if anything needs to be fixed on the spot.
Loved working with them and would do it again. Recommend to all my friends in this area.Besides having the BEST cakes, Publix staff is (usually) super friendly, helpful, and accommodating. The woman who assisted us made great suggestions, helped us find the perfect flavor combinations (even ordered a fourth sample just so I could be sure of my choice) and made adjustments such as cake size, height, etc. which kept us in budget. They guarantee the cake's arrival and send a decorator to the reception if anything needs to be fixed on the spot.
Loved working with them and would do it again. Recommend to all my friends in this area. -
Quality of service
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Jenny Sent on 07/29/20144.8 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The wedding cake was beautiful. I just sent in a pic, and they made it exactly as I wanted. The tasting was awesome, so many options! Everybody raved about how delicious the cake was! The reason they are getting a 4/5 for quality of service is the groom's cake. While it isn't nearly as important as the wedding cake, everybody still sees it, and it was lacking. The chocolate icing was a very light brown, so the design didn't look nearly as good as it did in the picture we sent in with the very dark brown icing. And there were supposed to be thick purple and gold stripes, but they were very thin... It still tasted great!The wedding cake was beautiful. I just sent in a pic, and they made it exactly as I wanted. The tasting was awesome, so many options! Everybody raved about how delicious the cake was! The reason they are getting a 4/5 for quality of service is the groom's cake. While it isn't nearly as important as the wedding cake, everybody still sees it, and it was lacking. The chocolate icing was a very light brown, so the design didn't look nearly as good as it did in the picture we sent in with the very dark brown icing. And there were supposed to be thick purple and gold stripes, but they were very thin... It still tasted great! -
Quality of service
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User3010681 Sent on 03/22/20174.1 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Publix bakery was very accommodating for our cake and flower needs for our wedding. We didn't have very fast response times when communicating, but they were very friendly and apologetic when we did finally make contact.Publix bakery was very accommodating for our cake and flower needs for our wedding. We didn't have very fast response times when communicating, but they were very friendly and apologetic when we did finally make contact. -
Quality of service
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