Pinstripes Cleaning and Restoration Reviews
Reviews
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Awards
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![Emily]()
Emily Sent on 12/17/2020Will always recommend!
Pinstripes was fantastic! This place was recommended to me through Maybe Sew alterations and they did not disappoint. I thought it was a little pricey when I saw the quote but you get what you pay for. The service was great, my dress looked beautiful, and they delivered it right to my house within a week! To many this may not seem like a big deal but they are located in Lewisville and I live in Fort Worth so this was a huge time saver for me the week of my wedding. I could not have asked for a better experience and then I got a personalized email from the owner thanking me for using their business. I would recommend Pinstripes for any bride in the DFW area! -
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![Elaine]()
Elaine Sent on 12/15/2020Hire them ASAP! Excellent!!
Amazing!!! Pick up and drop off. White glove Covid cautious service. Excellent customer service, very friendly, very efficient. Delivered beautifully preserved. Highly recommend it’s worth every penny. -
![Alice]()
Alice Sent on 06/23/2020Excellent Service
I found Pinstripes Cleaning and Restoration after a google search for someone to clean my wedding dress. My dress had some slight staining throughout the lace and makeup stains after the big day. Bill was so friendly and knowledgeable over the phone. Patricia came to my home and picked up the dress. She was sweet to work with! Then Covid-19 hit during the delivery return time. They kept me updated and were willing to work with my schedule/comfort level. I waited a couple more weeks and then they delivered the dress to the front door. The pricing is reasonable and my dress looked like when I had first purchased. I definitely will recommend to friends and plan to use them in the future. -
![Whitney]()
Whitney Sent on 08/28/2019Miracle Workers!
I got married on a rainy day and the bottom of my dress was nearly black. Pinstripes got out all the stains and preserved my dress for future generations! -
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![Natalie]()
Natalie Sent on 07/01/2019Great service!
Pinstripe did an amazing job cleaning my dress before and after our wedding day! Amanda was so sweet. They pick up and drop off your dress from a location of your choosing and are quick and easy to work with! Highly recommend! -
![Karen]()
Karen Sent on 01/01/2019So Easy and Quick!
Loved using Pinstripes to clean my wedding gown! The price was very reasonable, and they are so accommodating. Bill was so easy to get in touch with, whether it was phone or email. He also scheduled pick-up/dropoff at times that were convenient for me. I love that he comes straight to your door instead of me having to go to a brick & mortar store. The convenience alone is well worth it. -
![Susan]()
Susan Sent on 12/18/2018Saved the Day!
After bridal pictures at a Cotton Mill, my daughter's dresses were dirty. Pinstripes saved the day - cleaning them perfectly before the wedding and then picking them up after to clean and preserve! They came to my house and picked up and were able to deliver all clean and pressed in perfect time! -
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![Shayna]()
Shayna Sent on 10/24/2017This was such an easy process. Set pick up and they came to get my dress and returned to me quickly! Highly recommended! -
![Sara]()
Sara Sent on 09/15/2016They did a wonderful job on my dress and veil. I had them boxed separately and it looks fabulous. I love displaying it and showing it off. It looks like a masterpiece. I also love having the confidence that my dress with stay beautiful and in good condition considering how much it cost. Pinstripes might be a little pricey but they are worth every penny. They have great customer service, did a great job, didn't take long, and they pick up and drop off right at your door. What more could you ask for. I highly recommend them to anyone who needs a stain removed or loves there dress so much they want it to stay in perfect condition forever and ever. -
![Angie]()
Angie Sent on 09/14/2016Pinstripes did an amazing job with my dress! I only had 2 weeks to get it cleaned and they got the job done. The best part is that they come to you and work with your schedule! They also did a great job preserving it. -
![Lexi]()
Lexi Sent on 04/25/2016I had my wedding dress cleaned and preserved with Pinstripes and am very pleased with the result! They did a spectacular job on the dress, but the thing that stands out about them and makes me so confident in my review is the superior customer service I received! It was such a pleasant experience from start to finish and was super convenient as they picked up my dress and dropped it back off when they were through with it. The alternatives for me were shipping the dress off but I am SO glad I went local and definitely recommend Pinstripes to all! :) -
![Lindsay]()
Lindsay Sent on 01/08/2014The people at Pinstripes are very professional an extremely nice. They are accommodating and work around your schedule when it comes to picking up or dropping off your dress. They came and picked up my dress at my house a couple weeks before my wedding because it got pretty dirty when I did my bridal portraits. I didn't have to go anywhere... they came right to my door! I wasn't worried at all about my wedding dress when it was in their hands and they returned it in just as beautiful condition as the day I bought it! They came after my wedding and picked my dress up at my parents house while I was on my honeymoon When I got it back, it was restored and placed neatly in a box for me to store. I would highly recommend Pinstripes to anyone who needs their dress cleaned/restored and doesn't want it in just anyone's hands! -
![Amber]()
Amber Sent on 09/20/2011Bill is wonderful. He is very accommodating and flexible. The costs are a little high, but your special wedding gown is worth it right? Well mine were. I wore two gowns and I did NOT want just anyone do preservation for them. One of my gowns is scarlet and I didn't want the color ruined. He gave me a special for post bridal cleean plus preservation after the wedding. The cost was fair, especially for the lifetime warranty that you get that covers the TOTAL cost of the dress for the amount you paid for it the very day that you got it. They have no overhead, which keeps unnecessary costs down. And Bill has met me in 10 different places just so that I wouldn't be inconvenienced, including at home, at work, at the nearest Starbuck's and so on. His wife is lovely and my first gown(ivory) and veil just returned and it looks AWESOME! Protected against discoloration for a lifetime :) -
Nikelle Sent on 11/01/2018
62 years and 8 months
On Mar 3, 1956 in Dallas, Texas my grandparents tied the knot. When I was 15, I was surprise to find my grandmother still had her wedding dress and I was given it by her. Now almost 30, I wanted to preserve the dress and now had the money to do it. The beads were stained, the buttons yellow, and a wine stain running down the skirt part. The inside was also made of paper. The dress was never preserved and a lot of their home environments didn't help it either. (my grandfather was a fighter pilot.) They traveled and moved around a lot from Florida to Virginia, to Arizona.... you get it.
After doing a lot of research, I choose Pinstrips because they were family-owned and did all their work in Dallas. I did not have to ship it out of state to someone I never met. After I called them, they came to examine the dress, asking a lot of questions about its history. Then, I was given options which process I could choose and the costs. They also explained what those processes were in detailed. I felt very comfortable giving them my dress.
So, after 62 years and 8 months my grandmother's wedding dress is preserved in a museum quality box where once again it's white and ready for my future child to have. (Also wear if they like.) -
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