Pinstripes Cleaning and Restoration Reviews

Pinstripes Cleaning and Restoration

Mineral Wells, TX

4.9 out of 5 rating, 119 reviews

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4.9 out of 5 rating

4.9

Excellent

119 reviews

Recommended by 98% of couples

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Quality of service
4.9 out of 5 rating
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4.9 out of 5 rating
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4.9 out of 5 rating
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Colleen Sent on 12/29/2025

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Fantastic Work!

I let my wedding dress sit in the back of my closet for more than two years before finally reaching out to have it cleaned and preserved. That was absolutely nothing to the folks at Pinstripes, who got every speck and mark off my dress and so beautifully packaged it for me to have preserved forever!
Marina Sent on 03/28/2025

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Great service

Pinstripes was the only bridal gown cleaning services recommended by our daughter’s bridal store Stanley Korshak and I know why. It takes experience to get the gown and veil prepared for your event. Our daughter’s wedding dress was looking fabulous after it was worked on at Pinstripes. Another pint to notice is the pride Pinstripes takes in delivering what they promised and working to satisfy the customer. There was a misunderstanding in the timing of the pickup. Pinstripes delivered the gown for free to my house to makeup for misunderstanding. . That is someone who takes pride in their business and honors its commitment to customers! Well done! Highly recommend this business!
Betsy Sent on 05/17/2024

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The best!!

Pinstripes did a SUPERB job cleaning & preserving my daughter's wedding dress! Their professional & personal service was wonderful. I would highly recommend Pinstripes to every bride – they picked up & delivered the dress once it was finished. It was so easy to schedule a pick up and delivery. All this for a very fair price!

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Dawn Sent on 03/07/2024

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Outstanding on every level!

Pinstripes did a beautiful job preserving our most treasured memory. Their work is meticulous and the customer service was wonderful!
Theresa Sent on 02/07/2023

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Great Experience!

Seamless experience all around. They picked up my wedding dress from my house, and 6 weeks later they hand delivered it back to me. Good as new! Would highly recommend.
Taryn Sent on 08/18/2021

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Grateful we found them !

Pinstripes cleaned and preserved our daughters wedding dress and they were absolutely wonderful, they were quick to respond, polite and performed a comprehensive evaluation of the dress and veil, which we had preserved separately, before they told me the price so there weren't any surprise costs at the pick up for which I was grateful. To us the preservation of the dress was as important as the other details of the wedding, so we were thrilled to find a company we had trust in. Thank you pinstripes!
Waadia Sent on 04/01/2021

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Efficient great cleaning service

Loved the professionalism of the owner and the pickup girl. Great customer service and definitely great work clean and steaming ball gowns!
Emily Sent on 12/17/2020

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Will always recommend!

Pinstripes was fantastic! This place was recommended to me through Maybe Sew alterations and they did not disappoint. I thought it was a little pricey when I saw the quote but you get what you pay for. The service was great, my dress looked beautiful, and they delivered it right to my house within a week! To many this may not seem like a big deal but they are located in Lewisville and I live in Fort Worth so this was a huge time saver for me the week of my wedding. I could not have asked for a better experience and then I got a personalized email from the owner thanking me for using their business. I would recommend Pinstripes for any bride in the DFW area!
Elaine Sent on 12/15/2020

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Hire them ASAP! Excellent!!

Amazing!!! Pick up and drop off. White glove Covid cautious service. Excellent customer service, very friendly, very efficient. Delivered beautifully preserved. Highly recommend it’s worth every penny.
Kristin Sent on 06/23/2020

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Amazing wedding gown preservation!

I recently had my wedding dress preserved with Pinstripes and was very pleased with the entire process. When I initially called, they walked through everything over the phone including details of the cleaning / preservation portion and an estimated cost. They scheduled a time to pick it up from my house, which was so convenient! It took a little over a week before I got a call that it was ready and they scheduled a time to drop it off, again at my house. Pinstripes did a wonderful job with my gown and veil, I was so happy with how it turned out including the box window presentation. I would highly recommend Pinstripes to anyone looking to get their wedding dress cleaned and preserved.
Alice Sent on 06/23/2020

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Excellent Service

I found Pinstripes Cleaning and Restoration after a google search for someone to clean my wedding dress. My dress had some slight staining throughout the lace and makeup stains after the big day. Bill was so friendly and knowledgeable over the phone. Patricia came to my home and picked up the dress. She was sweet to work with! Then Covid-19 hit during the delivery return time. They kept me updated and were willing to work with my schedule/comfort level. I waited a couple more weeks and then they delivered the dress to the front door. The pricing is reasonable and my dress looked like when I had first purchased. I definitely will recommend to friends and plan to use them in the future.
Amanda Sent on 09/19/2019

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Excellence!

Pinstripes provided incredibly personal, and professional service, I could not be happier with my choice!
From the first conversation I had with the Pinstripes team I was confident that my dress would be in good hands.
Their pickup/drop off services could not be more convenient! I would highly recommend Pinstripes services to any bride.
Whitney Sent on 08/28/2019

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Miracle Workers!

I got married on a rainy day and the bottom of my dress was nearly black. Pinstripes got out all the stains and preserved my dress for future generations!
Natalie Sent on 07/01/2019

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Great service!

Pinstripe did an amazing job cleaning my dress before and after our wedding day! Amanda was so sweet. They pick up and drop off your dress from a location of your choosing and are quick and easy to work with! Highly recommend!
Karen Sent on 01/01/2019

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So Easy and Quick!

Loved using Pinstripes to clean my wedding gown! The price was very reasonable, and they are so accommodating. Bill was so easy to get in touch with, whether it was phone or email. He also scheduled pick-up/dropoff at times that were convenient for me. I love that he comes straight to your door instead of me having to go to a brick & mortar store. The convenience alone is well worth it.
Susan Sent on 12/18/2018

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Saved the Day!

After bridal pictures at a Cotton Mill, my daughter's dresses were dirty. Pinstripes saved the day - cleaning them perfectly before the wedding and then picking them up after to clean and preserve! They came to my house and picked up and were able to deliver all clean and pressed in perfect time!
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Nikelle Sent on 11/01/2018

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62 years and 8 months

On Mar 3, 1956 in Dallas, Texas my grandparents tied the knot. When I was 15, I was surprise to find my grandmother still had her wedding dress and I was given it by her. Now almost 30, I wanted to preserve the dress and now had the money to do it. The beads were stained, the buttons yellow, and a wine stain running down the skirt part. The inside was also made of paper. The dress was never preserved and a lot of their home environments didn't help it either. (my grandfather was a fighter pilot.) They traveled and moved around a lot from Florida to Virginia, to Arizona.... you get it.

After doing a lot of research, I choose Pinstrips because they were family-owned and did all their work in Dallas. I did not have to ship it out of state to someone I never met. After I called them, they came to examine the dress, asking a lot of questions about its history. Then, I was given options which process I could choose and the costs. They also explained what those processes were in detailed. I felt very comfortable giving them my dress.

So, after 62 years and 8 months my grandmother's wedding dress is preserved in a museum quality box where once again it's white and ready for my future child to have. (Also wear if they like.)
Addie Sent on 10/23/2018

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Excellent results!

Bill is very knowledable about the specific care your dress needs. They were so easy to work with - they came to my house and locked in the price of the cleaning and preservation. Once it was preserved and boxed, they delivered it back to me - so easy! They had a quick cleaning turn around time and sent me pictures of the dress once it was cleaned, and it looked great! I highly recommend using Pinstripes, they do a great job!
Stephanie Sent on 10/07/2018

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Pinstripes was so easy to work with! They responded quickly and even picked up / delivered my gown for me! When my preserved gown was delivered it looked so beautiful and it was nice remembering my wedding again through it.
Emma Sent on 07/26/2018

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Their customer service is what really sold me on their service. I left a message one night while researching places to take my dress for cleaning, expecting a call back the next day during business hours. Bill called me back almost immediately, explained everything thoroughly, and I was sold. I was even a little late for my scheduled pick-up time, and they were still so kind. I got my dress back two weeks later, and it looks brand new again! I've already recommended them to a few friends!
Chelsea Sent on 07/26/2018

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After reading all the amazing reviews about Pinstripes, there was no other place I trusted to take my dress for cleaning and preservation. I gave them a call and they were able to give me an accurate quote based off the questions I answered which was nice. I called around to other places who gave me comparable quotes. I also liked how they come to your house to pickup the dress and drop it off once it’s finished! They did an amazing job and it’s beautifully presented in the box. Thank you Pinstripes!
Desiree Sent on 06/15/2018

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I couldn't be happier with the service I from Pinstripes. I love that they pick up and drop off the dress, and I have piece of mind knowing my dress will stay persevered and beautiful for many years to come.
Mindy Sent on 05/19/2018

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Great service. Great before and after picture which helps reassure your preserved dress is indeed clean and stains removed. More than I would have liked to spend but they are local, handle your dress personally(no shipping it away somewhere else), they even pick it up and drop it back off at your residence. I would highly recommend.
Mandy Sent on 04/05/2018

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Pinstripes was absolutely AMAZING! I purchased my dress used from a lady who had it several years. It's had several stains and a stench to it. When I picked my dress up it looked as I just purchased it. I highly recommend them. Also from the moment I walked in I felt welcomed and even exchange hugs :-)
Mandy Sent on 03/19/2018

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Bill and his team were absolutely amazing. My dress was saved from a house fire (two months before my wedding) and had severe smoke smell (thankfully no other damage). By the time I got my dress back you couldn’t even smell the smoke! Thank you Bill and the rest of the staff at Pinstripes for saving my wedding dress!!!!
Jennifer Sent on 02/02/2018

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Fabulous job cleaning red wine stain out of my dress!
Kathy Sent on 01/06/2018

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What a great experience we had with Pinstripes Cleaning and Restoration! We used them to have my daughter's wedding dress cleaned after her bridal portraits and again after her wedding. They make it so convenient for you because they pick up and drop off the dress at a location and time of your choosing! The representative was extremely professional and responsive when scheduling. I just loved that I did not have to load and unload the dress in my car and try to find a parking spot at a business. After the wedding we had the dress heirloomed and it was delivered beautifully in a keepsake box. I would highly recommend Pinstripes Cleaning for the convenience and quality.
Ivana Sent on 11/02/2017

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I'm highly satified with the MuseumCare Preservation that's provided by Pinstripes! Althoughy the service is not cheap, but for the love of my wedding gown, it worth every penny.
Shayna Sent on 10/24/2017

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This was such an easy process. Set pick up and they came to get my dress and returned to me quickly! Highly recommended!
Jessalyn Sent on 05/13/2017

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They picked up and delivered! Got all stains out from the bust and bottom of the dress and train. Preservation box is beautiful with a display window. The turn around time was less than a month!
Siera Sent on 02/10/2017

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Pinstripes was amazing! They were so friendly and answered all of my questions. It was so convenient that they were able to pick up my dress and then deliver it back to my home. I am so thankful for them that they were able to clean and preserve my dress. I am confident that it will be beautiful for years and years because of Pinstripes!
Katy Sent on 01/15/2017

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Pinstripes did an amazing job at cleaning my wedding dress. The bottom was terribly dirty, and they were able to restore it to as good as new! I was amazed! Customer service was wonderful! They picked up my dress from my home and returned it to me at work. They were very pleasant to work with. I will use them again for any challenging cleaning jobs!
Hayley Sent on 01/06/2017

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ABSOLUTELY book Pinstripes!!! Pinstripes was fantastic! They worked SO hard to get my extremely dirty dress beautiful again. They were also patient with me while I did post wedding bridals. They come and pick up anywhere (your office, home, etc) and drop off the same way! I couldn't recommend them more.
User2940670 Sent on 01/06/2017

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Very friendly....good communication throughout the process. Came and picked up my dress from work, brought it back before the quoted timeline. Would definitely recommend!
Abe Sent on 12/21/2016

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wow!!! very nice work!! Keep it up!
Lori Sent on 12/16/2016

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Pinstripes Cleaning and Restoration was recommended to my daughter and me by the person who altered my daughter's wedding dress. The seamstress said my daughter's beautiful dress deserved the best in preservation service and she was correct, Bill and his team at Pinstripes provided exactly that - the very best in care from the initial contact until the process was complete. We were very happy and would recommend this company without hesitation!
Paula Sent on 12/02/2016

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The first thing I did when I got engaged was go dress shopping! If you know me I am a bargain shopper! I found my dress at an amazing boutique during a sample sale. It was one of the lower priced dresses and it was in kind of a bad shape- the chiffon had snags in it and there were stains at the neckline, underarm area, and along the zipper/button area from multiple brides in the past trying it on. I was assured that with alterations and a good cleaning it would look brand new. However I was still worried that I would be wasting my money on this dress in the long run, but it was THE ONE so I couldn't pass it up. I looked for wedding dress cleaners near me and stumbled upon Pinstripes cleaners! I read their reviews and looked at their before and afters of wedding gowns they have restored and there was no way I could pass them up! I gave them a call and we set up a time and place for Erica to pick up my dress. Super easy and convenient! My dress looks brand new and smells good too! Overall the dress, the alterations, and the cleaning were WAY under the original price of the dress! My wedding is still about 5 months away, but now I have peace of mind knowing that my dress is ready for the big day!
Vanessa Sent on 11/09/2016

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I would HIGHLY recommend using this vendor. Bill, the owner, was extremely transparent about their services and set proper expectations upfront. He was very responsive and kept me updated throughout the process. He even dropped my dress off with my alterations lady after the dress was finished! So accommodating! Love this local business!
Shannon Sent on 11/07/2016

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Pinstripes is by far the easiest to work with and does a phenomenal job. I first recommended them to a friend who wanted to alter her mother's vail. They were able to clean and restore it to its original color and also altered the length and added in a comb without hurting the material. I had them clean and preserve my wedding gown to keep for years to come, and they came and picked it up from my house and delivered it within a month ready to be stored. I had no hassle or concerns and was so thankful for their pleasant service. I hope to use them in the future for more of my major cleaning needs.
Erin Sent on 10/26/2016

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I chose Pinstripes for my gown and veil preservation based on the glowing reviews I’d read, and I was not disappointed. When I called to schedule my gown pickup, Bill walked me through the entire process over the phone and were more than willing to accommodate my schedule. My gown was finished much sooner than expected and it looks lovely in the archival box. I would recommend Pinstripes in a heartbeat for their professional service and staff.
Kristen Sent on 10/10/2016

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I would highly recommend Pinstripes. They were wonderful to work with and flexible. They provided an initial quote with multiple options and stayed within the estimate. They were flexible with times and locations for picking-up and returning my dress.
Jade Sent on 09/23/2016

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Pinstripes Cleaning and Resortation were absolutely fabulous!! They picked up my bridal gown, cleaned it and returned it right before my wedding! The cleaning was perfect and my dress was spotless on my wedding day! After the wedding they picked up my dress again, preserved it, and brought it back in a box. The whole process was smooth and super easy! I had a wonderful experience and I plan to refer all my friends getting married in the future.
Edika Sent on 09/19/2016

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Great job cleaning my dress. After our wedding my dress was very dirty, I needed it cleaned within a week for a second reception in another state. They offered to pick up and drop of my dress for me. Turned out, it was easier for me to drop off and pick up at their location. When I dropped off the owner showed me how the clean the dress and made me feel comfortable about leaving my dress and getting it back in time. When I picked it up, the girl treated me like she knew me, called me by name and helped me put the dress in the car. It stayed wrinkle free on our 6 hour drive. Love this place, well worth the money!
Sara Sent on 09/15/2016

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They did a wonderful job on my dress and veil. I had them boxed separately and it looks fabulous. I love displaying it and showing it off. It looks like a masterpiece. I also love having the confidence that my dress with stay beautiful and in good condition considering how much it cost. Pinstripes might be a little pricey but they are worth every penny. They have great customer service, did a great job, didn't take long, and they pick up and drop off right at your door. What more could you ask for. I highly recommend them to anyone who needs a stain removed or loves there dress so much they want it to stay in perfect condition forever and ever.
Sara Sent on 09/15/2016

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They did a wonderful job on my dress and veil! It's a bit pricey but worth every penny. It was boxed beautifully and I love displaying it in our spare room. I highly recommend them. The customer service is great, they come to you and they drop off at your door. It's easy and worth it.
Angie Sent on 09/14/2016

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Pinstripes did an amazing job with my dress! I only had 2 weeks to get it cleaned and they got the job done. The best part is that they come to you and work with your schedule! They also did a great job preserving it.
Evelyn Sent on 09/12/2016

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I had a very pleasant experience with Pinstripes for cleaning my wedding dress. I was able to get a quick quote over the phone from Bill after I answered a few questions regarding my dress, and the final price is really close to the quote. No surprise is good! I really like their pick up and drop off service, and they were very accommodating to my schedule. I will definitely recommend their service!
User2659646 Sent on 06/23/2016

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My sisters house was destroyed by a tornado. Her wedding dress was found wrapped around the BBQ grill, torn with mud and grease all over it. Pinstripes restored and preserved it so at least one treasure was not lost. THANK YOU pinstripes for allowing me to give this back to my sister in mint condition. The staff was very caring and take pride in what they do for others. The turnaround time was unbelievable!.
Ryann Sent on 06/03/2016

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I highly recommend Pinstripes for your dress cleaning and preservation. They are very professional, helpful, and got it all done in a very timely manner. I really appreciated them coming to my house to pick up and deliver my dress. It came back perfect and I love the way they set it to be displayed. I can now cherish my dress forever.
Megan Sent on 05/30/2016

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Pinstripes does such beautiful work, I love how beautifully cleaned and preserved my wedding dress is. They even package it in a container with a viewing panel so you can see the dress with out exposing it to anything. This is an amazing company and I highly recommend it to everyone!
Lexi Sent on 04/25/2016

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I had my wedding dress cleaned and preserved with Pinstripes and am very pleased with the result! They did a spectacular job on the dress, but the thing that stands out about them and makes me so confident in my review is the superior customer service I received! It was such a pleasant experience from start to finish and was super convenient as they picked up my dress and dropped it back off when they were through with it. The alternatives for me were shipping the dress off but I am SO glad I went local and definitely recommend Pinstripes to all! :)
Holly Sent on 02/21/2016

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I love this company! Bill comes to meet you at whatever location you want and knows all the ins and outs of whatever you could possibly need. They restored my Mother's veil (got rid of the yellow color and added an updated comb) and did a beautiful job. I could tell from the first meeting that I could trust them with something so precious as my mother's veil. I will be using them for my gown cleaning and preservation.
User2480126 Sent on 12/23/2015

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Pinstripes cleaned and preserved my dress and veil over a year after the wedding. They did a fantastic job and the dress and veil look absolutely beautiful in their boxes. They were very easy to get ahold of, professional, prompt, and did exactly what they promised! I would definitely recommend using them!
Amanda Sent on 08/21/2015

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I would definitely recommend Pinstripes Cleaning and Restorations to any bride looking to get her wedding dress back to its original splendor. After my wedding my dress has snags in the material and mystery stains down the front. Pinstripes was able to mend the dress and get those ugly stains out. The dress looked brand new. On top of that the display box makes it so easy to show off the beauty of the dress. I was very pleased!
Monica Sent on 06/14/2015

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Pinstripes Cleaning and Restoration has been amazing with cleaning my dress prior to our wedding and the restoration process after the wedding. They are so accommodating and will come pick your dress up from your home or work! That helped out so much!! Thank y'all so much for doing such a great job on my dress and for being so professional and easy to work with!
Anna Sent on 03/07/2015

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Pinstripes did a wonderful job cleaning and preserving my dress! Bill was very friendly, professional, and informative about the whole process; and I was confident that he would take care of every little detail. My dress came back in a beautiful box with a viewing window. I'm so glad I made the decision to preserve my dress with Pinstripes!
Kim Sent on 11/12/2014

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We were referred to Pinstripe by the Wedding Salon at Neiman Marcus. Bill came out to our house and went through the process of what he would do to restore my veil which had yellowed over 32 years. He was extremely professional and I felt confident turning my veil over to him. When it was returned it looked like it had when it was purchased and was beautiful with my daughter's gown. So naturally after the wedding, we contacted them again to have her dress cleaned and preserved. They also cleaned the bridesmaids dresses and mine for a very reasonable fee. I cannot say enough about their professionalism, customer service and the quality of work they do.
User1845878 Sent on 10/05/2014

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I was referred to Bill Braun and Pinstripes Cleaners by a girlfriend who had recently used their services. I had my wedding gown and veil cleaned and preserved, and was extremely pleased with my experience. Bill is knowledgeable, client-oriented, and friendly. He gives you complete confidence that his team will take good care of your wedding dress. He personally picked up the dress, brought it back for a preview after it was cleaned, and dropped it off again in the preservation box once it was ready. While it is an expensive service, it is worth the investment and Bill did a great job. Happy customer.
User1828254 Sent on 09/24/2014

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Pinstripes is an excellent choice for gown cleaning and preservation. They were very responsive, explained in detail the process, and always accommodating to my schedule. The owner (Bill) came and looked at the gown to give me the estimate, picked it up himself, and then one of his employees brought it by our house after cleaning and before preservation for my approval. They even did some minor repairs on the gown before cleaning. Once preserved, it comes in a beautiful box with window in the front and instructions on how to store or open it when necessary. Gown cleaning/preservation in general is much more expensive than what I had guessed, but Pinstripes is the best value for the service and the process they use. It's nice to have a company of this quality in our area who provides this service.
Barbie Sent on 09/10/2014

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My daughter's wedding gown was quite dirty along the hemline. Bill was very knowledgeable about the steps necessary to clean the gown. He came to my home to pick up the dress, and then returned it when it was clean. I would definitely recommend this service!
User1799834 Sent on 07/11/2014

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I cannot say enough good things about Bill and Pinstripes. I was an out-of-town bride and my dress became wrinkled during shipping. I contacted Bill and he was able to help me out with less than a week's notice. He met me as soon as I got to the hotel, whisked my dress away, and returned it early the next morning good as new--all over a holiday weekend. He was extremely flexible and professional, and just meeting him made me relieved that my dress was in good hands. I also thought his price was extremely fair. I would recommend any bride to trust their dress to Pinstripes!
User1684695 Sent on 06/29/2014

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For the dollar value you can't beat their service, professionalism, and quality of work. If you are going to spend thousands of dollars on a dress you wear one day - then why not spend a few hundred to keep it for life.

Proud to say - "My dress was cleaned by Pinstripes"!!!

Tristin
Anthony Sent on 06/04/2014

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How could you not give them 5 out of 5 they just rock. Simply put they pick up drop off and clean to perfection. That's a win in my book any day
Carrie Sent on 04/15/2014

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Pinstripes did a FANTASTIC job on cleaning & preserving my daughter's wedding dress! Their professional & personal service was wonderful. I would highly recommend Pinstripes to every bride---they picked up & delivered the dress once it was finished. We could not have been more pleased!
Christine Sent on 03/28/2014

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Great experience with pinstripes! Bill is professional and courteous.
He picked up and dropped off my wedding gown, which was very convenient.
I had a ball gown style wedding dress with lace. After our reception we all went out to 6th street in Austin. My dress was not in the best condition but they somehow managed to get the large black stains off the bottom of my dress.
Thank you pinstripes!
Amber Sent on 03/03/2014

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This place was such a gem! I was told by the company that I bought my dress that they don't seal the boxes the dresses are preserved in anymore. Baffled, I decided to do some research and found Pinstripes. Due to the excellent review, I trusted them to clean and preserve my wedding gown. They did a fantastic job! After speaking with Bill and answering a few questions, Bill scheduled to pick up my gown from my apartment one weekend afternoon. Such convenience! They require 50% of the payment when they pick the gown up and the other half upon receiving the final preservation box. Bill was very professional and answered any questions I had. A month later, we scheduled for a Sunday afternoon drop off and he arrived on time and with my dress entirely SEALED. Such great service and I highly recommend any new bride to have Pinstripes preserve your gown. You won't be disappointed! It's one of those things that we all kind of dread doing after the wedding, but Pinstripes made it so easy.
Colleen Sent on 01/29/2014

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I had a wonderful experience in having my dress both cleaned and preserved. All of my questions were answered (and then some) about this part of the bridal gown process. So much that I was able to share with other friends/family about the importance of the proper way to 'save' your gown! Everything was on time and no surprises. I would recommend this cleaner to everyone.
Sally Sent on 01/09/2014

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When my daughter decided to use my wedding dress, the problem was the condition it was in after 31 years. I'm so grateful I found Pinstripes. I believe Bill Braun is the only one in the area that can do what he does. He restored my beautiful silk dress so that it looked brand new. Commercial cleaners, even those who specialize in cleaning wedding dresses, cannot restore aging fabric as he can. I live far from the metroplex, and so he met me at a location convenient to me to pick up and deliver the dress. For those in the metroplex, he will come pick it up wherever you are. All was done just as he had said; the timing, the quality, and the price. The dress looked even better than I expected. I recommend him as highly as I possibly can!
Lindsay Sent on 01/08/2014

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The people at Pinstripes are very professional an extremely nice. They are accommodating and work around your schedule when it comes to picking up or dropping off your dress. They came and picked up my dress at my house a couple weeks before my wedding because it got pretty dirty when I did my bridal portraits. I didn't have to go anywhere... they came right to my door! I wasn't worried at all about my wedding dress when it was in their hands and they returned it in just as beautiful condition as the day I bought it! They came after my wedding and picked my dress up at my parents house while I was on my honeymoon When I got it back, it was restored and placed neatly in a box for me to store. I would highly recommend Pinstripes to anyone who needs their dress cleaned/restored and doesn't want it in just anyone's hands!
Sharon Sent on 12/27/2013

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Pinstripes Cleaners made the process of cleaning and heirlooming my daughter's wedding gown so simple! I made one phone call. The dress was picked up at my home the following day and delivered back to me at home 3 weeks later! I was extremely pleased with the professionalism of Pinstripes and the quality of the work that was done. They will be highly recommended by me!
Leslie Sent on 11/25/2013

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After doing some research and reading several reviews, I called Pinstripes to get an estimate for the cleaning and restoring of my mother's wedding dress that I would wear for my wedding. Bill was extremely helpful and knowledgeable. I loved that he came to me to look at the dress and give me an estimate. He took my dress with him, had it cleaned and restored and then delivered it to me when it was finished. It looked as good as new! After the wedding I also had him pick it up to have the dress cleaned & preserved again. I just got it back and it is beautifully preserved in a box. I have no doubt that it will be in perfect condition if a third generation wants to wear it on her wedding day. Excellent service!
Tamela Sent on 11/08/2013

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Mr. Bill was absolutely knowledgeable and assuring about the dry cleaning and preservation about my wedding gown. He picked up and delivered the dress to my residence and he was polite in his conversation and professional in his appearance. He serves our country and for this I have great respect for his service. He and his wife serve brides past, present and future with all they have; by taking care of the dresses we each fall in love with. With a guarantee. The return presentation and packaging is well worth the money! I will recommend him to everyone I know. Thank you both so very much, you made me cry again at the sight of wedding gown. All My Best!
Brooke Sent on 10/29/2013

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Bill and Pinstripes Cleaning are the best! Price wise I felt that is was fair considering that Bill will meet you anywhere at any time to pick-up/drop-off your dress! Super nice; great customer service; would be silly not to choose them to do your dress cleaning and restoration!!
Beth Sent on 10/14/2013

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Pinstripes cleaning made it easy & quick to preserve my dress! Love that they came to my house to pick it up & drop it off.
Amelia Sent on 09/11/2013

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I called Bill right after my Bridal portraits were done. I was out in 110 plus degree heat in a custom made dress, needing a cleaning for my wedding. I called up and inquired about the process and pricing. He was extremely helpful and the quote over the phone was right on key.
Since having him pick up my dress, my schedule changed. We played reschedule the deliver (on my part) and he wa super sweet about it. He ended up bringing my dress to me AT WORK! It was amazing. I have never had such good service. I am extremely pleased with the professionalism of this company and the ease of comfort I had leaving my garment with them.
They did come pick it up and I was very pleased with the final results. I can not wait to use them for after the wedding and refer him to everyone that is getting married or wants to preserve.
I can say, i've talked with a lot of vendors in regards to my specific dress/case.... and i'm VERY PLEASED I followed my gut instict and went with Pinstripes.
Peggy Sent on 08/18/2013

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My granddaughter was able to wear my 50 year old wedding dress thanks to Pinstripes. We were very upset when we discovered that although the dress was supposed to have been preserved 50 years ago, it had not been. Pinstripes took the yellow crumpled mess of a wedding dress and turned it back into almost it's original condition. The personal care that Bill provided was absolutely amazing. I lost count of the number of trips that he made to my house. I can't praise them enough. I would definitely highly recommend them to any of my friends. They are true professionals. Peggy Eddy
C Sent on 08/02/2013

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Very professional, great communication, and they did a great job cleaning my dress and preserving it. It was especially convenient that they picked it up and delivered it back to me.
User1264667 Sent on 07/30/2013

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Easy! Professional! Dress was picked up and delivered to my home on time each time. Totally recommend Pinstripes.
Patricia Sent on 03/04/2013

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Terrific service- recommended by the seamstress as the ONLY place to trust my daughter's dress.
Lynn Sent on 03/01/2013

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They restored a christening gown that was terribly yellowed/browned. It was a gown that is 50 years old but very special since it would be 3 generations to wear the dress. Other cleaners said they could not guarantee that it would come out and the charges were about the same. Pinstripes not only restored the gown to perfect but their service was awesome! I would not trust any thing of value to anyone but them!
Liz Sent on 02/14/2013

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Bill at Pinstripes is incredibly helpful and flexible. Pinstripes cleaned, restored and preserved my gown and for each pickup/drop off they were willing to meet me in the morning, evening, week day weekend, Dallas, Fort Worth or Grapevine. You name it, they did it.

I wore my grandmother's wedding dress from the 1940s which was also worn by my mother in 1977. After my mother's wedding it had sat in its box until 2012. Needless to say the ivory frock had turned dark yellow. Pinstripes transformed the dress and restored it to the original color!
Jessica Sent on 01/09/2013

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I can't say enough nice things about Pinstripes Cleaning and Restoration! It was so easy. I called and a very friendly person provided me an over the phone quote based on the brand and type of my wedding gown. They scheduled an in-person quote (they came to my house for free) and gave me an official quote, which was spot on to the original price they provided over the phone. They took it away and brought it back to me about a month later. Door to door service! They were extremely professional and made the entire process as easy as possible. My gown is now beautifully preserved in a box. The best part is that they are part of a network of certified wedding gown specialists. There's a guarantee if it yellows! The guarantee is still valid even if you take it out! I shopped around and other one other very expensive company in NYC provides something similiar. All others void the warranty once the box is opened. A+++ I'd recommend them to anyone.
Deidre Sent on 01/02/2013

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I was looking for someone to preserve my wedding gown; I'd read quite a few horror stories about brides sending dresses off for preservation (or taking them to the cleaner) and either getting the wrong dress back or receiving sloppy service. .After searching the Internet, I happened upon Pinstripes. I am so glad I did because their service is AWESOME!

I spoke with Bill and was pleasantly surprised from the start because I wasn't expecting him to come to my home for a consultation and to get my dress & veil. Bill was extremely courteous, professional, & knowledgeable about wedding dress preservation. He even suggested that I have my veil preserved with my dress (I hadn't thought of that).

I had my dress & veil preserved and am VERY pleased with the result. The quality of their work is EXCELLENT. The dress & veil look BEAUTIFUL in the box together (I am so glad Bill suggested it). My mother said they look ALMOST as pretty in the box as they did on me :)

Definitely worth the money. . .I would pay it again in a heartbeat.
User1015896 Sent on 11/14/2012

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This company is amazing. My wedding was outside and the lace was so dirty by the time we were done with the evening. I wasn't able to even think about getting it cleaned for about 4 days after the wedding due to travel and I was sure the stains would be impossible to remove. Bill and his team were magic workers and my dress looks perfect again! I cannot say enough positive things! Great company, Great service! I am so happy with the whole thing!
Ashley Sent on 11/08/2012

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Pinstripes cleaners was highly recommended by my seamstress and now I know why! They are amazing! My dress has a lace overlay and a slightly smaller than chapel length train. Our wedding was in a backyard and my beautiful dress was a disaster after all the dancing and walking in the grass and dirt and cement. Bill picked up my dress when it was convenient for me and returned it in the same manner - but - it was SPOTLESS!! I am thrilled! It looks brand new and I could not be happier. I highly recommend this company!
User961129 Sent on 10/05/2012

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Pinstripes Cleaners is absolutely amazing! I would definitely recommend them to everyone! I was in a terrible time crunch. I had less than a week to have my wedding dress cleaned for my wedding...Yikes! I was incredibly stressed out when I found Pinstripes Cleaners. They had rave reviews and after doing business with them, I know why. I called them Monday during work and explained my desparate situation. They told me it wasn't a problem. They were willing to meet me afterhours when I got off work at a half way point (since I live so far away) to go over the contract. Mary Braun was extremely friendly and I felt like I was leaving my dress in safe hands. I was so relieved. The price was what I expected to get my dress cleaned, but trust me when I say it was worth the money. I had my dress delivered to my house by Friday morning. The result was spectacular! I borrowed the dress from my sister-in-law and it looks even better than it did at her wedding. It looks like a completely different dress! Amazing job Pinstripes!!!! I couldn't be happier. After the wedding I am going back to them to have it preserved...I can't even think about taking it anywhere else. Thank you so much Bill and Mary Braun, you saved my wedding!!!!
Amber Sent on 09/25/2012

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Not only did they pick up and drop off my dress (which I really appreciated and was so convenient). But they did an amazing job at a reasonable price. Absolutely recommend- thank you so much!
Kristyn Sent on 09/24/2012

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Pinstripes made getting my wedding gown preserved so easy and stress free! They pick it up and bring it back to you all cleaned and boxed up. They were better priced than a couple of other places in the area I got quotes from and I didn’t have to do anything! My other option was to ship my dress to some warehouse where they preserve the gown and ship it back. I didn't like the idea of shipping my dress off to some place as I would be paranoid something would happen. I'm so happy I found Pinstripes! They were nice, the process was quick and easy, and my dress looks beautiful!
User943952 Sent on 09/23/2012

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Highly recommend for wedding dress cleaning and preservation. The quality of service and exceptional pick up "door-to-door" service was above and beyond!! Great presentation on the end result.
Stephanie Sent on 09/18/2012

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I bought a wedding dress from the sample rack because it was cheaper and it had a bunch of make up and dirt on the inside of the dress from people trying it on. The bridal boutique recommended pinstripe cleaners and they did AMAZING! I got my dress back with not one little smudge of makeup or any stains. My dress was so perfectly white! I highly recommend them! And they were so flexible! I live on the other side of the metroplex and they met me halfway which was much more convenient, especially for a bride who is running around all the time and doesn't have enough hours in the day or enough money for gas.
Patricia Sent on 05/26/2012

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Pinstripes did an amazing job cleaning and perserving my wedding dress. I would definitely recommend this company.
Carol Sent on 04/09/2012

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They did a wonderful job preserving my wedding gown and veil. They picked it up and delivered it back to my home when it was finished. That was especially important to me, since I have been so busy. The gown and veil looks great in my preservation box. I highly recommend their service!!! It's worth it to protect such an expensive investment!
Kristie Sent on 03/05/2012

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Pinstripes cleaning was extremely professional. Bill was so flexible and was able to meet me where/when it fit with my schedule to pick up my dress, estimate the cost for the restoration, and bring it to me when it was ready. I was so pleased with the service provided by Pinstripes and I would definitely recommend Pinstripes to anyone needing a wedding gown preserved/restored.
Kristie
Erika Sent on 09/24/2011

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For our 5-year anniversary my husband and I wanted to have the wedding we never had. I also wanted the dress I had dreamt about and found it for an amazing price. I was referred to Bill at Pinstripe Cleaners by my friend at Terry Costa. I bought my dress off the rack there as a sample. It had been drug across the floor for who knows how long. In the store it looked beautiful but when I brought it home the bottom was GRAY! And when I say gray, I mean it looked like the bottom of the dress was supposed to be silver and not white. When compared to the top of the dress it looked like 2 different dresses. I called Bill and he drove to me on my lunch break and promised that it would be white the next time I saw it. I was nervous being that the whole dress was lace and beads and crystals. When it was ready, Bill hand-delivered it to me and it was BEAUTIFUL! The whole dress is now white, very white. I love it! They even formed it for me so it would keep its shape and it was pressed so brilliantly. I recommend Bill at Pinstripe Cleaners to any and every bride that wants that dress to be perfect for your perfect day. Thanks Bill!!!!!
Amber Sent on 09/20/2011

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Bill is wonderful. He is very accommodating and flexible. The costs are a little high, but your special wedding gown is worth it right? Well mine were. I wore two gowns and I did NOT want just anyone do preservation for them. One of my gowns is scarlet and I didn't want the color ruined. He gave me a special for post bridal cleean plus preservation after the wedding. The cost was fair, especially for the lifetime warranty that you get that covers the TOTAL cost of the dress for the amount you paid for it the very day that you got it. They have no overhead, which keeps unnecessary costs down. And Bill has met me in 10 different places just so that I wouldn't be inconvenienced, including at home, at work, at the nearest Starbuck's and so on. His wife is lovely and my first gown(ivory) and veil just returned and it looks AWESOME! Protected against discoloration for a lifetime :)
Mellissa Sent on 09/07/2011

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I pulled my mother's 33 year old wedding veil wrapped in a dry cleaning bag from the back of her closet and wondered if I would be able to wear it during my own wedding. It was yellowed everywhere - from the 2 layers of tulle, to the lace edging, to the large headpiece. I had taken the veil to the dry cleaners to get it cleaned, but they only steamed it - it was still very much yellowed. The store where I had purchased my wedding gown recommended me washing the veil in woolite - to no avail. Finally, my alterations lady recommended Pinstripes. She had worked with Bill many times before and will only trust him. I gave Bill a call, and he showed up to my house to pick up the veil. It took several weeks to have my veil returned back to me but the wait - and the money - was well worth it. My own mother didn't even recognize her own veil - she thought I had bought one that looked just like hers! The look on her face was priceless when she realized that it was her veil - restored to almost its original condition! I'm so glad I turned to Pinstripes and will have this veil preserved after the wedding so it will no longer sit in a dry cleaning bag in the back of the closet.
Shelly Sent on 07/11/2011

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Bill at Pinstripe Cleaning and Restoration saved my dress and put me at ease. Two weeks after I received my new dress it began to turn yellow/brown in one spot on the front. I was divastated and there was no time or desire to find another dress (I had my heart set on this one). Bill, the owner picked up my dress, tested a small spot rite in front of my eyes and assured me the stain would come out. They even finished the dress one week early and it was perfect when they delivered it back to me. This is a company with heart and great customer service. I recommend them to anyone and everyone, not just brides to be.
Valencia Sent on 01/26/2011

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My mom did an extensive search for dress restoration and found Pinstripes. Bill was very helpful and explained the entire process. He took wonderful care of my dress, and he restored the dress to perfection. I felt like a queen! I received rave reviews. Start in plenty of time because the process may take a while depending on what needs to be done. I highly recommend Pinstripes. Bill knows his work and he provides professional service for a reasonable cost.
Dee Sent on 12/06/2010

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They took such great care of our daughters beautiful wedding dress. Bill, the owner, was wonderful to work with and was extremely courteous and very knowledgeable in the field of preserving a brides most treasured keepsake - her dress. I highly recommend that you call them when you're ready to perserve your wedding dress. They even pick up and deliver right to your door! DEllison-Carrollton, Texas
Kristine Sent on 10/15/2010

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They were absolutely fantastic! The dress looks amazing! I get to look the dress through this little window whenever I want to and remember the whole experience. :) Thanks again for everything!

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