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Pinstripes Cleaning and Restoration Reviews

Pinstripes Cleaning and Restoration

Pinstripes Cleaning and Restoration

Mineral Wells, TX
4.9 out of 5 rating, 118 reviews
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Reviews

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    4.9 out of 5 rating
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Awards

118
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
  • Sara
    Sara Sent on 09/15/2016
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    They did a wonderful job on my dress and veil. I had them boxed separately and it looks fabulous. I love displaying it and showing it off. It looks like a masterpiece. I also love having the confidence that my dress with stay beautiful and in good condition considering how much it cost. Pinstripes might be a little pricey but they are worth every penny. They have great customer service, did a great job, didn't take long, and they pick up and drop off right at your door. What more could you ask for. I highly recommend them to anyone who needs a stain removed or loves there dress so much they want it to stay in perfect condition forever and ever.
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    Kathy Sent on 01/06/2018
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    What a great experience we had with Pinstripes Cleaning and Restoration! We used them to have my daughter's wedding dress cleaned after her bridal portraits and again after her wedding. They make it so convenient for you because they pick up and drop off the dress at a location and time of your choosing! The representative was extremely professional and responsive when scheduling. I just loved that I did not have to load and unload the dress in my car and try to find a parking spot at a business. After the wedding we had the dress heirloomed and it was delivered beautifully in a keepsake box. I would highly recommend Pinstripes Cleaning for the convenience and quality.
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    User1828254 Sent on 09/24/2014
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    Pinstripes is an excellent choice for gown cleaning and preservation. They were very responsive, explained in detail the process, and always accommodating to my schedule. The owner (Bill) came and looked at the gown to give me the estimate, picked it up himself, and then one of his employees brought it by our house after cleaning and before preservation for my approval. They even did some minor repairs on the gown before cleaning. Once preserved, it comes in a beautiful box with window in the front and instructions on how to store or open it when necessary. Gown cleaning/preservation in general is much more expensive than what I had guessed, but Pinstripes is the best value for the service and the process they use. It's nice to have a company of this quality in our area who provides this service.
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    Kim Sent on 11/12/2014
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    We were referred to Pinstripe by the Wedding Salon at Neiman Marcus. Bill came out to our house and went through the process of what he would do to restore my veil which had yellowed over 32 years. He was extremely professional and I felt confident turning my veil over to him. When it was returned it looked like it had when it was purchased and was beautiful with my daughter's gown. So naturally after the wedding, we contacted them again to have her dress cleaned and preserved. They also cleaned the bridesmaids dresses and mine for a very reasonable fee. I cannot say enough about their professionalism, customer service and the quality of work they do.
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    Erin Sent on 10/26/2016
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    I chose Pinstripes for my gown and veil preservation based on the glowing reviews I’d read, and I was not disappointed. When I called to schedule my gown pickup, Bill walked me through the entire process over the phone and were more than willing to accommodate my schedule. My gown was finished much sooner than expected and it looks lovely in the archival box. I would recommend Pinstripes in a heartbeat for their professional service and staff.
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    Whitney Sent on 08/28/2019
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    Miracle Workers!

    I got married on a rainy day and the bottom of my dress was nearly black. Pinstripes got out all the stains and preserved my dress for future generations!
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    Jessalyn Sent on 05/13/2017
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    They picked up and delivered! Got all stains out from the bust and bottom of the dress and train. Preservation box is beautiful with a display window. The turn around time was less than a month!
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    Christine Sent on 03/28/2014
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    Great experience with pinstripes! Bill is professional and courteous.
    He picked up and dropped off my wedding gown, which was very convenient.
    I had a ball gown style wedding dress with lace. After our reception we all went out to 6th street in Austin. My dress was not in the best condition but they somehow managed to get the large black stains off the bottom of my dress.
    Thank you pinstripes!
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    Marina Sent on 03/28/2025
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    Great service

    Pinstripes was the only bridal gown cleaning services recommended by our daughter’s bridal store Stanley Korshak and I know why. It takes experience to get the gown and veil prepared for your event. Our daughter’s wedding dress was looking fabulous after it was worked on at Pinstripes. Another pint to notice is the pride Pinstripes takes in delivering what they promised and working to satisfy the customer. There was a misunderstanding in the timing of the pickup. Pinstripes delivered the gown for free to my house to makeup for misunderstanding. . That is someone who takes pride in their business and honors its commitment to customers! Well done! Highly recommend this business!







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    Shannon Sent on 11/07/2016
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    Pinstripes is by far the easiest to work with and does a phenomenal job. I first recommended them to a friend who wanted to alter her mother's vail. They were able to clean and restore it to its original color and also altered the length and added in a comb without hurting the material. I had them clean and preserve my wedding gown to keep for years to come, and they came and picked it up from my house and delivered it within a month ready to be stored. I had no hassle or concerns and was so thankful for their pleasant service. I hope to use them in the future for more of my major cleaning needs.
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    User1264667 Sent on 07/30/2013
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    Easy! Professional! Dress was picked up and delivered to my home on time each time. Totally recommend Pinstripes.
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    Amanda Sent on 09/19/2019
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    Excellence!

    Pinstripes provided incredibly personal, and professional service, I could not be happier with my choice!
    From the first conversation I had with the Pinstripes team I was confident that my dress would be in good hands.
    Their pickup/drop off services could not be more convenient! I would highly recommend Pinstripes services to any bride.
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    Emily Sent on 12/17/2020
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    Will always recommend!

    Pinstripes was fantastic! This place was recommended to me through Maybe Sew alterations and they did not disappoint. I thought it was a little pricey when I saw the quote but you get what you pay for. The service was great, my dress looked beautiful, and they delivered it right to my house within a week! To many this may not seem like a big deal but they are located in Lewisville and I live in Fort Worth so this was a huge time saver for me the week of my wedding. I could not have asked for a better experience and then I got a personalized email from the owner thanking me for using their business. I would recommend Pinstripes for any bride in the DFW area!
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    User1684695 Sent on 06/29/2014
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    For the dollar value you can't beat their service, professionalism, and quality of work. If you are going to spend thousands of dollars on a dress you wear one day - then why not spend a few hundred to keep it for life.

    Proud to say - "My dress was cleaned by Pinstripes"!!!

    Tristin
  • Lindsay
    Lindsay Sent on 01/08/2014
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    The people at Pinstripes are very professional an extremely nice. They are accommodating and work around your schedule when it comes to picking up or dropping off your dress. They came and picked up my dress at my house a couple weeks before my wedding because it got pretty dirty when I did my bridal portraits. I didn't have to go anywhere... they came right to my door! I wasn't worried at all about my wedding dress when it was in their hands and they returned it in just as beautiful condition as the day I bought it! They came after my wedding and picked my dress up at my parents house while I was on my honeymoon When I got it back, it was restored and placed neatly in a box for me to store. I would highly recommend Pinstripes to anyone who needs their dress cleaned/restored and doesn't want it in just anyone's hands!
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    User943952 Sent on 09/23/2012
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    Highly recommend for wedding dress cleaning and preservation. The quality of service and exceptional pick up "door-to-door" service was above and beyond!! Great presentation on the end result.
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    Heather Sent on 06/11/2010
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    I was so happy that I had an experience with Pinstripes Cleaning and Restoration .The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful.
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    Sara Sent on 09/15/2016
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    They did a wonderful job on my dress and veil! It's a bit pricey but worth every penny. It was boxed beautifully and I love displaying it in our spare room. I highly recommend them. The customer service is great, they come to you and they drop off at your door. It's easy and worth it.
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    C Sent on 08/02/2013
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    Very professional, great communication, and they did a great job cleaning my dress and preserving it. It was especially convenient that they picked it up and delivered it back to me.
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    User2940670 Sent on 01/06/2017
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    Very friendly....good communication throughout the process. Came and picked up my dress from work, brought it back before the quoted timeline. Would definitely recommend!
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    Dee Sent on 12/06/2010
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    They took such great care of our daughters beautiful wedding dress. Bill, the owner, was wonderful to work with and was extremely courteous and very knowledgeable in the field of preserving a brides most treasured keepsake - her dress. I highly recommend that you call them when you're ready to perserve your wedding dress. They even pick up and deliver right to your door! DEllison-Carrollton, Texas
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    Chelsea Sent on 07/26/2018
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    After reading all the amazing reviews about Pinstripes, there was no other place I trusted to take my dress for cleaning and preservation. I gave them a call and they were able to give me an accurate quote based off the questions I answered which was nice. I called around to other places who gave me comparable quotes. I also liked how they come to your house to pickup the dress and drop it off once it’s finished! They did an amazing job and it’s beautifully presented in the box. Thank you Pinstripes!
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    User1845878 Sent on 10/05/2014
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    I was referred to Bill Braun and Pinstripes Cleaners by a girlfriend who had recently used their services. I had my wedding gown and veil cleaned and preserved, and was extremely pleased with my experience. Bill is knowledgeable, client-oriented, and friendly. He gives you complete confidence that his team will take good care of your wedding dress. He personally picked up the dress, brought it back for a preview after it was cleaned, and dropped it off again in the preservation box once it was ready. While it is an expensive service, it is worth the investment and Bill did a great job. Happy customer.
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    Peggy Sent on 08/18/2013
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    My granddaughter was able to wear my 50 year old wedding dress thanks to Pinstripes. We were very upset when we discovered that although the dress was supposed to have been preserved 50 years ago, it had not been. Pinstripes took the yellow crumpled mess of a wedding dress and turned it back into almost it's original condition. The personal care that Bill provided was absolutely amazing. I lost count of the number of trips that he made to my house. I can't praise them enough. I would definitely highly recommend them to any of my friends. They are true professionals. Peggy Eddy
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    Karen Sent on 01/01/2019
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    So Easy and Quick!

    Loved using Pinstripes to clean my wedding gown! The price was very reasonable, and they are so accommodating. Bill was so easy to get in touch with, whether it was phone or email. He also scheduled pick-up/dropoff at times that were convenient for me. I love that he comes straight to your door instead of me having to go to a brick & mortar store. The convenience alone is well worth it.
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