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Pine Barn Inn Reviews

Pine Barn Inn View more information

Reviews

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4.8 out of 5 rating
4.8 out of 5 rating
47 reviews
95% recommend it
  • Quality of service
    4.8 out of 5 rating
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    4.8 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
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    4.8 out of 5 rating
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    4.7 out of 5 rating

Awards

47
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
Weddingwire
4.8/5 47 reviews
Google
4.4/5 1337 reviews
  • T
    Tamara Sent on 06/07/2023
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    Such an AMAZING venue

    Where do I even start…!? ❤️

    We recently had our reception at PBI and it was better than I could have ever imagined. When I was first looking for a venue, I narrowed my options down to a few, with PBI being one. PBI was the only one that I felt was very transparent with what they offered, their pricing and all information offered in initial conversations. Kendra was very communicative and Aleta quick to answer any questions I may have. She is very knowledgeable, efficient and just down right an amazing person. We truly felt grateful to have been lucky enough to find this venue and Kendra. She made sure all the details leading up to and the day of the wedding were completely covered. She helped with so many things that took time and stress off my plate. Her eye for design is unmatched! I could not have been happier with the experience and service we had with PBI. Thank you Kendra, for being so wonderful and grounding throughout the entire process, you were truly a godsend.
  • Amanda
    Amanda Sent on 05/22/2023
    2.6 out of 5 rating
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    Beautiful Day, Difficult Planning

    Our wedding day was absolutely amazing. The venue itself is so beautiful and we wanted somewhere that we could have everything in one spot (rooms, rehearsal/rehearsal dinner, ceremony, and reception) and PBI was great for that. Our initial meeting with Kendra went very well, she answered all questions and was very knowledgeable about the venue and events on site. Because of this, we immediately booked with PBI a little over a year out. Following that, things began to take a turn. There was an issue with the room block (our wedding date was wrong in the computer) and both of our moms were not able to book as we were told. Due to this issue, we had to bring this concern to the higher ups and have it taken care of. We were assure that this was a technical problem and things would be smooth sailing from that point forward. During the meetings/emails leading up to our big day, there were numerous details missing and that were overlooked which caused us to constantly remind Kendra of the details, dates, plans, etc. which was somewhat off putting. We constantly felt that all of our questions and concerns were being dismissed or that they were a bother to her. During our tasting, there was another family also doing a tasting and Kendra sat with them, explaining things whereas we were alone until she had a few minutes to sit with us and write things down. During this time, she did a brief (rushed) walk through of the ballroom to look at some of our ideas for center pieces- again, we felt as though this was “a bother”. At the final meeting, which our photographer was a part of, we were presented with the same set of issues as before. The level of professionalism at this time was lack luster, and actually quite embarrassing. We have discussed doing a rehearsal for quite some time and were told that there would be a possibility of having to rehearse the morning of due to the ballroom being booked for another event, which is understandable. We had asked Kendra (closer to our wedding day) about the room being booked and she told us that more money would have to be given in order to hold it and to be certain it wouldn’t be booked because “the Pine Barn Inn is a business” (this was for 1 hour of rehearsal for not even half of the ballroom). The week of our wedding we get a call of Kendra saying that we will have access to the ballroom to rehearse and to begin setup but that she won’t be present at our rehearsal. We were left, with our entire wedding party plus family, to do a rehearsal with zero guidance on how things would run for the ceremony that day. Not to mention, there was also an even in part of the ballroom that evening so we were not able to begin set up due to tables/chairs being in use and not set up. Thankfully, Nick and Thorr were both so incredibly helpful when needed. On top of all of this, there was another wedding happening the week of ours. It was quite disheartening to see Kendra sitting with the bride and groom, assuring them that they would be well taken care of as we were walking by and all we get is “hello, how are things going?”. She was barely involved the day of and popped into the bridal suite maybe 3 times to “check in” (again, this appeared to be a huge bother to her). Our wedding party was treated poorly and spoken to disrespectfully on numerous occasions by Kendra. There were also two cases up cupcakes that were not put out the night of our wedding and during dinner, Kendra appeared to be upset that she had to pass plates out to our guests. The overall experience was unpleasant to say the least. It’s unfortunate, this was such a beautiful day and the journey to get here has been anything but stress free with the Pine Barn Inn.

    Pine Barn Inn's reply:

    Hello Amanda and Tyler,

    Thank you so much for choosing Pine Barn Inn and congratulations on your recent marriage. We always take reviews to heart as they are the best way for us to see where we can improve, which is something that we do not take lightly. We were extremely concerned reading your review as Kendra has executed and planned over 50 weddings for us and this is the first time that we’ve had this type of feedback. To ensure that we are offering the quality of service that is our standard, we audited all email correspondence and I think I can offer some clarity on a few points.

    We do apologize as we did have an initial issue with the room blocks. While I was contacted and informed, Kendra had fixed the problem over a three day span herself, after which there were no further issues. We can all admit that three days is longer than the solution should have taken and because of this you were upgraded to our Premier Suite for two nights at absolutely no charge as an apology.

    In going through the emails, we saw no unreasonable requests from either of you, but we also didn’t see anything but a willingness from Kendra to accommodate your needs and preferences to make your day special. All email correspondence was answered professionally, kindly, and in a very reasonable time frame. Kendra pleasantly made several efforts to meet with you outside of normal business to accommodate your schedules and even met you at your suite after check-in to help you unload your vehicle, just to name a couple of examples.

    We do see opportunity in how we schedule our tastings, this is an extremely fair point to have been brought up and we appreciate it. Having tastings scheduled at the same time or overlapping does not allow us the ability to spend the time we would like to individually with either couple. Kendra did identify this at your tasting and spent over an hour afterwards with you in the ballroom so that you did get the proper time to ask questions.

    Finally, we are aware that you wanted to have your rehearsal walk through and decorate the evening prior to your wedding. This is absolutely a fair request. All the weddings we currently contract guarantee the use of the full ballroom at 7am on the day of and we will almost always allow the use of the space prior to that if no other functions are booked. In reading through the conversations about this topic, Kendra did correctly state that we could only guarantee you the space if you contracted it. Kendra offered you a 45% discount to do so as we did have part of the ballroom contracted to another event prior, which you decided against. The uncontracted ballroom portion was offered to you at no cost the week of your wedding which is also our standard practice as it remained unbooked. Additionally, our team does not oversee ceremony walk throughs as they are all so uniquely different and hold traditions and ceremonious practices that an official or religious representative is much more equipped to handle.

    Please do not let this response overshadow the appreciation we have that you chose to share you special day with us. We value that responsibility immensely but did feel the need to clarify the situations addressed. I would love to have further discussion, please feel free to contact me directly at chill@pinebarninn.com so that we can arrange a time to have a more in depth conversation. Thank you again.

    Best Regards,

    Chris Hill
    Director of Sales and Catering
    Pine Barn Inn
  • A
    Alyssa Sent on 06/14/2022
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    Amazing venue and staff

    My husband and I choose pine barn inn for our rehersal dinner, ceremony, reception, after party and brunch the day after the wedding and we are completely blown away! We could not have asked for a better venue and the staff was so friendly and amazing to work with, catering to all our needs. Kendra was fantastic and so flexible to work with as well. She even made sure my husband had blue moon available for our wedding even though they didn't have that particular beer in stock! Our guests are still raving about all the food and how nice the venue was. We seriously couls not have asked for a better venue to host our special day!

    Pine Barn Inn's reply:

    We all had such a wonderful time with you and your family and friends Alyssa! Thank you so much for the wonderful review and congratulations again!
  • illustration stars

    Are you interested?

  • C
    Courtney Sent on 01/08/2022
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    Exceptional!

    We chose the Pine Barn Inn for our rehearsal dinner, cocktail hour, and reception for the weekend of 12/17-12/18. The cocktail hour was held in the hallway/room surrounding the reception ballroom and the terrace (which has heaters!!). Although it was outside, it was so warm with the heaters and such a nice option for guests to move around! Also, the PBI has a covered bridge!! Which was absolutely perfect for us to sneak away to get some pictures of just us ! Kendra, was simply the absolute best to work with! She made the entire planning process a breeze! The professionalism, organization, and promptness is unmatched. Every part of this planning was so enjoyable to work along with Kendra and the PBI, making us feel so comfortable and confident that everything would work out perfectly! She accommodated every single request we had to make our day perfect. We received endless compliments on the food from our guests. Everything was beyond perfect and we cannot thank Kendra and PBI enough for such a memorable day!

    Pine Barn Inn's reply:

    Hi Courtney,

    Thank you so very much for your review! I am very honored to have been a part of your experience. The two of you were a blast to work with and your reception was simply gorgeous. Excellence is what we strive to deliver each and every day and to know that we achieved it is great!
    Sincerely,
    Kendra Davis
    Wedding & Social Sales Manager

  • Stacy
    Stacy Sent on 10/31/2021
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    Classy, good food

    We had our recpetion, cocktail hour and after party there. Everyone said how great the food was. They didn't know what the liked the most the food at cocktail hour or the dinner. Everyone left with a full belly. Very nice venue. Hotel was right next to recpetion. Perfect.
  • H
    Hannah Sent on 10/29/2020
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    very friendly and accommodating

    We had to make some last minute changes due to covid so that we could have a much smaller wedding. Two weeks before our wedding, we booked with Pine Barn. They were incredible at helping us coordinate everything in such a short amount of time. Megan was always available to answer calls and was quick to respond to emails any time we had a question. Our day went smoothly and everything turned out perfectly thanks to the great team they have at Pine Barn.

    Pine Barn Inn's reply:

    Hello Hannah & Tim,
    Thank you so much for your kind words. It was such a pleasure working with you both. We are thrilled to know that our team met all of your expectations! We know that COVID-19 has presented many challenges & has caused much stress for couples over the last several months. With that being said, we want to thank you for trusting in us to detail and safely host your dream reception during such a time. Congratulations again to you both!

    Warmest Regards,
    Megan Henrie
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    Jessica Sent on 07/03/2019
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    Beautiful Venue, Poor Experience

    We booked with the Pine Barn because of the location and the convenience. The venue was undoubtedly beautiful and we loved the ease of having the hotel room block taken care of along with all of the reception details. There was one price per person that included linens, hors d'oeuvres, served entrees, and an open bar. The bridal suite was also complementary with our booking, which was great! The food was delicious and we have absolutely no regrets about the venue itself. Where we were extremely disappointed was how we were made to feel by the wedding sales manager. During our planning meetings, there were several details that were missed or forgotten and every minor personalization request was met with contestation, hostility, or we were told it would be an additional fee "because at the end of the day, we're a business trying to make a profit" (statement made directly to the bride during the final meeting). Every other vendor made us feel special except for this one, not even acknowledging us at the reception when we first came in.

    Pine Barn Inn's reply:

    Hello Jessica, we appreciate your feedback and always try to use these reviews to help mold our business. Thank you for taking the time to let us know about your experience and congratulations!

    The Pine Barn Inn Management Team
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    Zackary Sent on 10/11/2018
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    Our wedding coordinator, Megan, and the rest of the Pine Barn Inn team could not have been anymore helpful throughout the entire process. They were accommodating and flexible in the planning process as well as prepared and pleasant on the night of the reception. We highly recommend Pine Barn Inn!
  • jessica
    Jessica Sent on 10/09/2018
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    Our wedding was everything we dreamed of and more. Megan and her team did a fantastic job and made the evening perfect for us. The Pine Barn was the perfect place for us because it was sort of a destination wedding as all of our family and friends had to travel. They provided a place for the ceremony (lovely), the reception (stunning with delicious food) and accomodations (we required about 30 rooms!) I wouldn't have done anything differently - and I appreciate the dedication the staff put forth into making our day so special.

    Pine Barn Inn's reply:

    Hello Jessica,
    Thank you for your review! We are thrilled to hear that your wedding day was everything you dreamed of. It is our goal to not only meet, but exceed expectations for our couples. Your ceremony and reception were stunning and we were honored to be a part of both. It was a pleasure working with you. Congratulations again!

    Warm Regards,
    Megan Willie -
    Wedding Sales Manager
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    Crystal Sent on 09/20/2018
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    I cannot express how amazing our wedding at the Pine Barn Inn was! We have received nothing but compliments about the food, service, venue, and atmosphere! Megan has been wonderful to work with, she made sure our day was flawless and helped with every detail! We loved the convenience of having the venue, tavern, and hotel all in one place! The staff was amazing during our whole event! The entire day was beautiful. My husband and I cannot thank Megan and the rest of the staff at the Pine Barn Inn enough for making sure that we had a truly incredible wedding! We would highly recommend the Pine Barn Inn to any one looking to have a wedding!

    Pine Barn Inn's reply:

    Hello Crystal,

    It was an absolute pleasure working with yourself and Ryan. I appreciate you taking the time to review our venue and leave feedback! Pine Barn Inn and myself were thrilled to be a part of your special day. I am glad that you and your guests had such a wonderful time. Congratulations again, and best wishes!

    Megan Willie
    Wedding Sales Manager
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    Danielle Sent on 06/12/2018
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    We recently had our wedding ceremony and reception at the Pine Barn Inn and couldn't be more pleased with the service we received prior to and on our wedding day! Their wedding coordinator, Megan, was great to work with. She was proactive in reaching out to us a few months prior to our wedding to finalize the details of our day and was receptive to all of the tweaks we made along the way to make our day just right. Megan and Chris were onsite to assist us throughout our rehearsal dinner and the morning of the wedding, which helped put us at ease and allowed us to enjoy more time with our bridal party and families prior to the wedding. As a result of all the coordinating that Megan did leading up to our day and with all of the assistance we received onsite, our ceremony was flawless. Our reception was equally as amazing - our guests raved about the food, the staff were very attentive to both us and our guests, and everything was executed on time / without any issues. We ended our evening on the patio and in the tavern with our guests to enjoy late night pizza and drinks. Many of our guests remarked at how convenient it was to have everything (ceremony, reception, after party, and hotel accommodations) onsite. We hosted brunch at the Pine Barn Inn the next morning for our out-of-town guests which was enjoyed by everyone and a great way to end our wedding festivities. Thank you to Megan, Chris, and everyone else at the Pine Barn Inn for making our wedding day wonderful! We couldn't have asked for a better day!
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    Christa Sent on 11/14/2017
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    Megan was excellent to work with. The food was absolutely delicious, and the employees made sure that all guests who had allergies were taken care of. We weren't able to decorate until the morning of the wedding due to an event at the venue. Megan allowed us to come in bright and early to get all decorating done with time to spare. Everyone raved about the food! The venue was extremely accommodating. The Best Man's mother-in-law stayed in the room during the reception to babysit his son while he and his wife were celebrating. The Pine Barn Inn was willing to deliver a plate of food to her in the room so she could still eat. She was extremely appreciative and said that she received so much food! The entire staff was extremely polite and professional!
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    Kara Sent on 11/11/2017
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    The Pine Barn Inn was an excellent place to have our wedding! The venue was beautiful with its exposed wooden beams, accommodating with the changing of events on the day of the wedding, convenient with the hotels rooms right on site, and the food was absolutely delicious! I would highly recommend this place for weddings with their prices being reasonable and worth the price of the food and drinks!
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    Lucy Sent on 08/09/2017
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    Celebrated my daughters wedding at Pine Barn Inn. I highly recommend this venue. Jacqui was very helpful with planning the wedding from start to finish. The service, food, and accommodation were outstanding. The facility is beautiful. The cost is reasonable.
  • M
    Maria Sent on 07/11/2017
    4.8 out of 5 rating
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    We had our wedding reception at Pine Barn on June 24th. We had a two and a half year engagement and have been planning with Pine Barn since early 2015. Jacqui was amazing to work with. She is quick to respond to emails and calls back with any questions or explanations. She kept us on schedule with our planning and provided us with many other vendor names that we used for our wedding. She seriously helped us plan the whole wedding. The ballroom is beautiful and barely needs any decor for the reception. The wedding crew sets up the tables for you and Jacqui helps with whatever decorating that you decide to do. The only complaint that I had from serveral guests is that the kitchen workers who helped with the buffet were a little bit rude to the guests who were in line for the buffet. The guests were "in their way" and the workers were impolite while trying to get through (there were even a few eye rolls). I was so disappointed to hear this because it is such a classy venue with classy and professional wedding sales managers. Overall, we have no regrets with our reception choice. The hotel made it very convenient for the guests who were drinking, as well as the out of town guests. We also had access to the patio all night long. It gave the wedding guests a place to go at the end of the reception, which was a huge bonus. Knowing that Jacqui had the day under control was a huge stress reliever on the day of the wedding. We were very happy with our venue.
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    Carissa Sent on 05/28/2017
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    Excellent, affordable venue with a truly elegant feel. The Pine Barn exceeded all our expectations in food, decor, and service.
  • U
    User2977419 Sent on 12/03/2016
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    My experience at the pine barn inn was overall okay. I enjoyed working with Jackie to plan my wedding. My family and I were a little disappointed with the amount of respect we did not get from the staff at the tavern through out the weekend. They were not the most pleasant to work with. They were overall rude during the rehearsal dinner & after the wedding in the tavern.
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    Meghan Sent on 11/07/2016
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    Great job on our wedding! They made it everything I have ever dreamed of!
  • Sarah
    Sarah Sent on 10/26/2016
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    We could not have picked a better location to hold our wedding reception and all of our wedding weekend events! Jacqui and the entire staff at the Pine Barn Inn went above and beyond to ensure we had the greatest experience. Emails were answered promptly during the wedding process and Jacqui was always there to help with any questions or concerns we had. As bride planning from out of town, Jacqui always took the time to make sure I felt comfortable with every decision being made. She was also extremely accommodating and flexible with meeting in-person anytime we were in Danville.
    Our wedding weekend started off with a rehearsal dinner for about 35 people in the Montour Room at the Pine Barn. The food was delicious and the staff was friendly, warm and accommodating. I was nervous to have an event at the same location right before our wedding reception, but the variety found in menu options eased my concerns and everyone had a fantastic dinner.
    Our entire reception went off without a hitch. The staff was so professional and attentive, and the food was amazing. Our guests are still raving about the menu and still note that it was the best wedding they've ever been to! Jacqui and her staff were so helpful during set up and clean up and were on site to assist with deliveries, making my job as a bride so much easier!
    After our reception, our guests joined us in the Tavern for an after party with pizza. The bartender was amazing, polite and very efficient. Having the after party right in the tavern allowed our guests to continue celebrating and the pizza was a must needed treat after hours of dancing!
    A large portion of our guests were from out of town and having the hotel onsite made the trip very convenient. Our guests commented on how lovely the room accommodations were and how much they enjoyed the Pine Barn Inn property. Reserving a guest block of rooms was very simple and Jacqui constantly updated me on the total number reserved. The Pine Barn Inn staff al
  • E
    Erin Sent on 10/20/2016
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    What a great choice if you want everything in one place :) All of our guests loved the convenience that the Pine Barn had to offer. Jacqui, the venues wedding sales manager, is so easy to work with. She is so kind and patient! Also, we had an after party at the pub afterward with pizza, wings etc. and it was such a hit! Highly recommend :)
  • V
    Viola Sent on 10/02/2016
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    Beautiful venue with a rustic country feel! Jacqui and the rest of the staff was wonderful and very helpful!
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    Michelle Sent on 08/26/2016
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    Fantastic wedding reception venue! The ballroom is beautiful! Jacqui is super helpful and will make sure everything is perfect!
  • A
    Angela Sent on 06/27/2016
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    Jacqui the event coordinator is amazing. She helped make the planning of the reception super easy and painless. Very responsive, helpful, and informative. If I could rate her and the planning alone it would be a 5. The ballroom is gorgeous and the hotel rooms are nice and clean.

    The rest of the staff that worked the reception however....rude, unprofessional, and miserable. A bride should not be angry on her wedding day, and I was very angry at times due to the staff and the way they treated my guests, my bridal party, and my groom. They gave dirty looks all night, and snatched drinks from guests on the dance floor rather than nicely asking them to sit them down elsewhere. They were just not nice or friendly people. It was like we were inconveniencing them by having our wedding there. I worked in the service industry for 10 years. You put a smile on and bend over backwards for your guests whether you feel like it or not. If you can't do that you need to find another industry to work in.

    The food was okay. Nothing to rave about but certainly not bad. The drinks were super weak. The bartenders had to be reminded three times during the dollar dance that we needed more shots. We completely ran out and many dancers didn't get their shot before the bartenders finally gave us more. Mind you that the bottles from which these shots came from were a separate charge on top of the open bar, and so every drop of them should have been poured from the get go.

    Overall I was not thrilled. Again if I could rate it on the year of planning leading up to wedding or Jacqui alone, Pine Barn would have gotten a fantastic review. But unfortunately they really let me down on the day that counted the most.

    Pine Barn Inn's reply:

    Hello Angela, we're extremely sorry to hear about your experience. We try to uphold the honor of hosting such a special event such as this with quality service, unfortunately it sounds as if we very much missed the bar here. This has already been passed along to management and will be addressed. We again apologize for not meeting your expectations on such an important day. We take you comments very seriously and will use them to improve where needed, thank you for sharing them. We wish the best in your new life as a bride.
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    User2635531 Sent on 06/06/2016
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      5 out of 5 rating
    We recently had our wedding reception at the Pine Barn Inn this past May. We had a wonderful experience!! The ballroom is stunning and comfortable fit our large amount of guests (180). Jacqui was great to work with! She was very easy to get ahold of and quickly would respond on any questions or concerns. The food was amazing!! We did the buffet option to provide more choices for our guests. We were concerned about our guests waiting awhile to get their food, but they lines moved very quickly. A lot of our guests were from out of town so it was nice providing them the option of having hotel rooms at the same location. We would highly recommend Pine Barn Inn!!
  • B
    Breanne Sent on 05/17/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    We recently had our wedding at The Pine Barn Inn and we were very very pleased with everything! My husband and I got so many compliments about how nice everything was and the excellent food! Jacqui was there to help us every step of the way with our wedding planning and she kept everything organized! The ballroom looked beautiful and was very spacious for the amount of guests we had (150). The next morning we even had breakfast in one of the smaller rooms by the restaurant, the food was delicious and a nice touch to be able to send our guests off, who had stayed, the next day after the wedding! We would highly recommend The Pine Barn Inn to anyone!
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