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Weddings

Peek'n Peak Resort and Spa Reviews

Peek'n Peak Resort and Spa

Peek'n Peak Resort and Spa

Findley Lake, NY
4.3 out of 5 rating, 17 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
17 Reviews
86% recommend it
  • Quality of service
    4.1 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

17
Weddingwire
4.3/5 17 reviews
Google
4.3/5 2597 reviews
  • N
    Nicole B. Sent on 06/25/2023
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    Bittler wedding

    My wedding day was perfect and everything I dreamed it would be. Laura did a wonderful job as a wedding coordinator. She was very professional, friendly, helpful and quick to respond. I would highly recommend this venue.
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    Chelsea Sent on 05/06/2023
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    June 18, 2022

    The Peak was a fantastic place to have our wedding! We loved that it was able to accommodate everything for the day, from getting ready, picture locations, the ceremony, reception, after party activities and lodging! They were very responsive while working with them to prepare for the big day with my many questions and the food was excellent! The day went to quickly, but everything was perfect!
  • Devonna
    Devonna V. Sent on 05/03/2023
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    January Wedding 2022

    Our wedding planners made the process so easy! I did not want to be responsible for basically any of the planning since I am a teacher and was planning a wedding for the middle of the school year. I was happy to have this package at the peak that allowed me to have all of my events in one spot: ceremony and reception. It also had lodgings for all of my friends and family to stay since many were coming from out of town. The wedding planners kept in touch with me whenever I had questions, they were flexible about my changing guest count, allowed my requests for decorations, snuck me food before the reception after I had been starving all day, and made sure the whole day just flowed smoothly. I never had to stress over a thing. My whole day was wonderful and I could not have asked for a more memorable day with my loved ones.
  • illustration stars

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  • Jenna
    Jenna Sent on 01/31/2016
    5 out of 5 rating
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    The Peak staff members were very accommodating. It was super easy to get ahold of everyone, and they truly made our day so special. In fact, many of our guests told us that it was the best wedding they've ever been to. We could not have been so successful without the help of the Peak staff!
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    Lauren Sent on 10/21/2012
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    Beautiful venue that really brings your wedding up a few notches! The wedding coordinator Kim really makes this! She was so helpful, always put the bride first and made accommodations for all my requests, crazy or not!! She made it a perfect day!
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    Whitney D. Sent on 05/03/2023
    4.8 out of 5 rating
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    September Wedding

    We had our wedding in September 2022. It was beautiful! Everything went as we had planned and the staff was great!!
  • Emily
    Emily Sent on 11/04/2017
    4.8 out of 5 rating
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    The Peek lived up to our expectations and then beyond! Kim was wonderful to work with she was very helpful throughout the whole wedding process. She made sure that our wedding reception vision was seen throughout the whole day. Thank you for helping to make our day amazing!
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    Jaclyn Sent on 06/25/2012
    4.8 out of 5 rating
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    It was a wonderful place to celebrate our marriage. EVERYONE at The Peak was very helpful and responsive. You don't get much better than Kim, the wedding coordinator. She was on the ball with everything that I requested. I can't thank them enough for a perfect wedding!
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    Kara Sent on 06/15/2011
    4.8 out of 5 rating
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    Kim was truly wonderful to work with. She went out of her way to make useful suggestions and was very friendly to work with. She went above and beyond the call of duty by contacting the local news station to have us interviewed because we shared our wedding day with England's Royal Couple.
  • Andy
    Andy D. Sent on 05/03/2023
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    Good Value, Good Service, Nice Venue

    Our wedding at Peak'n Peek was great. The wedding coordinator was always easy to get in touch with, very responsive, and organized the day itself very well. Some minor issues were that they had one of the larger bathrooms closed for renovations during our night, and the bar actually ran out of several types of drinks a little less than an hour before the end of our reception. The reception hall itself looked great, and Peak'n Peek staff took care of the tables/chairs/cutlery/etc, leaving only the decorations to us.
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    Julie Sent on 01/17/2008
    4.6 out of 5 rating
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    The reception went smoothly with no complaints.
  • User2064946 Sent on 03/12/2015
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    The value of the rehearsal, ceremony, and reception all in one location is amazing! Plus the staff are super friendly and helpful. There were a couple of minor planning things that came up during the rehearsal, but all was fixed for the ceremony and reception. Adaptability is wonderful by the staff. I would highly recommend this venue to anyone.
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    B Sent on 09/20/2011
    4.2 out of 5 rating
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    The Peak was very professional from the moment I inquired about the location through the very last dance of the reception.

    The wedding coordinator was very responsive every time I called or sent an email. I would receive a response within 24 hours. However, If I asked three questions in one email I was lucky to get one of them answered in detail and have to follow-up about the other two questions to get them answered.

    Additionally, I felt like I had to remind the coordinator of my wedding details and timeline every time we spoke - I didn't stick to the 'typical' wedding format and day-of timeline that other brides use. I did pictures prior to the ceremony, had a sweetheart table in place of a head table, and didn't do as many other formal traditions. Even at the ceremonoy rehearsal, she was reading from our timeline that we discussed, and kept saying incorrect names, times, etc. It was annoying to keep correcting her so everyone didn't get confused.

    The ceremony fee, bus shuttle service fee, and catering prices were very reasonable.

    As for flexibility they accommodated my request to have buffet stations with multiple meat carving stations, etc. for the meal. I requested a few chairs to be set up to create a comfortable seating area in front of a fireplace near the bar. The coordinator said that it wouldn't be an issue at all, but the day of the wedding there weren't any chairs in front of the fireplace and no mention as to why that was. Also, for some reason a large projection screen was set up in a corner, and that was not part of my reception plan or diagram that we designed together.

    The night before the wedding my maid of honor and I decorated the reception area, and had to rearrange four reception tables and all of their chairs because they were placed out of order from my diagram, which would've been a huge deal for seating arrangements and family conflicts.

    When I went to get my first drink at the bar during the reception, the bartender was on the phone and asked me to wait a minute. Other guests were waiting to be served, too. The bartender told me that she didn't know how she was charging the drinks for the evening. I reminded her of the contract parameters and worried that she was charging people incorrectly before that.

    The arch and votive candles I rented were really nice. Transportation shuttles were continuously running and one was specifically for my wedding party to take photos around the area. I didn't hear any complaints about the food. The mashed potato bar was a huge hit!

    Overall, the place is really nice, has great character, the people are nice, and it's a great price for what you get. On the downside, there are some really annoying issues with attention to detail, which is hugely important to me and to many others during wedding planning.
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    Brittany Sent on 05/08/2016
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    Great set up for an event or wedding! Love that they have rooms available for everyone that would want to spend the night! It is also very convenient that they have catering and linens included in the package! I absolutely would recommend this vendor!
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    Will Sent on 11/27/2007
    3.8 out of 5 rating
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    This was a great place to have a reception. The food was above average as well as the service. We were fortunate to have great weather so the scenery was also beautiful in the fall.
  • User1850560 Sent on 10/07/2014
    3 out of 5 rating
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    This place is a beautiful venue for a wedding. We picked this place as it had a lot to offer; it provided a location for both the ceremony and reception, catering, rehearsal dinner, hotel accommodations, and shuttle bus. Their was a lack of communication as it was very difficult to get a hold of the event planner, and the few issues we had the day of could have merely been resolved through increased communication.
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    Timothy Sent on 09/07/2008
    0.2 out of 5 rating
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    1) Using the Peak N Peek Vendor List to locate and secure Judge. The judge mumbled, complained about his hearing to everyone, and acted as a drunk. It was embarrassing and completely unprofessional.
    2) Fire Alarm 20 minutes
    3) Fire Alarm 8 minutes
    -Guests were confused due to the alarms. 4 Left because of this – Two families with hearing disorders, and Teresa’s (The Brides) supervisor.
    -Only maintenance can fix the alarm. Maintenance should be onsite to ensure everything works smoothly.
    -Response from the wedding planner “at least we know it works” alarm that is – if it worked properly it wouldn’t have false alarmed twice
    - How do we know that maintenance didn’t just kill the breaker to the alarm to remedy the problem?
    4) Service During Wedding
    - Reminder of the fireplace – to be on during reception
    - No hors d’oeuvres were provided to the head table.
    - Person in the wedding party had to go to the kitchen to get her meal
    - Several people complained that the Pork was dry and the vegetable were not cooked.
    - Server dumped a pitcher of water on guests from Greece, and her response was “sorry, hope you don’t mind” She did not offer a cleaning service – only walked away.
    5) Service Hotel Visit
    - Room service – card on door for next day
    - Room service – walking down to the dining room to order
    - Plate still outside 26 hours later

    Overall, the wedding experience at the Peek was unacceptable, embarrassing, and completely unprofessional.
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