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Weddings

Omni Richmond Hotel Reviews

Omni Richmond Hotel View more information

Reviews

4.7 out of 5 rating
45 Reviews
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86% Recommended by couples

Awards

45
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • Nicole
    Nicole M. Sent on 02/28/2024
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    Would Highly Recommend

    My husband had our reception very recently at the Omni in the Magnolia Room for under 50 guests.

    The room was absolutely perfect for the smaller wedding size, however, it could certainly hold a larger wedding as well. The entire Omni team was very responsive, attentive, and helpful from touring the venue all the way to the reception itself.

    The hotel is beautiful, the venue was stunning, the food was absolutely delicious, and it is of course so helpful to have food, tables, chairs, linens, plates, etc. provided all by the venue.

    Everyone really went over the top to make sure that we had a special and memorable day.
  • Matt
    Matt B. Sent on 05/11/2023
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    Wedding Reception May 2023

    We had our wedding reception in the James River Ballroom that included a cocktail hour, plated dinner, and open bar. The ballroom is absolutely gorgeous and is the perfect location for a modern, upscale wedding. The food was spectacular--all of our guests raved about each dinner option that we had. And for a plated dinner, all the dishes came out hot, which is rare for such a large event. In addition to having our wedding reception in the ballroom, we also stayed the night in the hotel Friday and Saturday night. The rooms were beautiful, modern, and accommodating, and the hotel even gave us the Presidential Suite COMPLIMENTARY on the night of our wedding. The staff at The Omni was fabulous from the first phone call we made to the last email. The event coordinator was incredibly helpful and flexible and went above and beyond to make sure we had the wedding of our dreams at a price we could afford. Thank you to The Omni Richmond Hotel!
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  • M
    Melanie K. Sent on 06/26/2022
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    Perfect Wedding Venue

    The Omni is a VERY beautiful venue. There were many lovely places to have photos done. Mary Beth Bunge, the wedding coordinator was amazing. She was always there when we needed her, and guided us through the whole process. She also gave us advice when we needed to make choices. Rusty Farmer helped us through the process of booking the rooms. and did a great job. Everyone was warm, personal, and friendly as well as professional. The food and drink service was perfectionI can't imagine our wedding being this wonderful anywhere else!

    Omni Richmond Hotel's reply:

    Melanie, thank you so very much for the kind review! We are thrilled to receive such high praise! It was a pleasure working with the two of you and we wish you and your family many years of health and happiness!
  • Dunz
    Dunz Sent on 04/08/2022
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    They helped me from start to finish

    Marybeth did an exceptional job!
  • Katie
    Katie B. Sent on 01/30/2022
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    Amazing experience!

    We held our rehearsal dinner at the Omni Richmond. The entire experience was amazing and effortless. We had the pleasure of working with MaryBeth. She is very kind, professional & organized. Her & her team did a wonderful job creating such a beautiful event.
    We also had to move our date multiple times due to the pandemic. The team at the Omni was very accommodating & made each date change effortless & stress free.
    I would 1000 percent recommend holding any large event at the Omni Richmond.

    Omni Richmond Hotel's reply:

    Thank you very much for taking the time to write such kind words! Our entire team here at the Omni Richmond Hotel is thrilled to learn we exceeded your expectations. Best wishes to you and your wonderful families!
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    Leslie Sent on 06/09/2021
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    Great to work with!

    We worked with Rick and Charlene to accommodate our guests during our wedding weekend and to organize a farewell brunch. Both Rick and Charlene were very easy to work with and patient with our numerous questions. In addition, the hotel is beautiful, centrally located, and the rooms were clean and comfortable. Highly recommend having future couples stay at the Omni and host a wedding event with them!
  • Joe
    Joe B. Sent on 10/23/2019
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    Pre wedding party

    We used the Omni Magnolia room for our Pre-wedding party (rehearsal dinner), and they were great! It was a good value, MaryBeth was amazing with keeping us on track and up to date, and the execution was wonderful. We had a great time! The staff was friendly, helpful, the food was delicious, the AV setup was easy, and everything went off without a hitch! Loved it! Would highly recommend, and we will definitely consider for future events.

    Omni Richmond Hotel's reply:

    Thank you for your kind words! It was a pleasure helping the two of you plan your rehearsal dinner. We wish you many years of health and happiness!
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    Jessica Sent on 03/29/2019
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    Absolutely Amazing

    The Omni made everything so easy for wedding planning. MaryBeth was fantastic to work with. The food was amazing and the space was beautiful.
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    Katie J. Sent on 01/10/2019
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    wonderful leadership and a wonderful team!

    We had the BEST experience with MaryBeth Bunge and her wonderful team at the Omni Richmond. Throughout the planning process, MaryBeth was extremely helpful, responsive to questions, and always had our best interest in mind. On our wedding day, her team was so sweet, professional, and showed immense kindness throughout the entirety of the night. The food was delicious, the space was beautiful, the dance floor was huge, and cocktail hour was fantastic. My favorite part about working with MaryBeth and her team was that the wedding process was a well oiled machine for them, meaning I really truly did not have to do much to prepare at this venue. This made my day that much more blissful and enjoyable. I really can't speak highly enough of them. 10/10 highly recommend; I'd host my reception at the Omni again in a heart beat. If you are looking for a happy, sweet and kind experience - you'll find it with MaryBeth and the Omni Richmond staff. Enjoy!

    Omni Richmond Hotel's reply:

    Thank you so very much for you kind words! We are so happy to hear that we helped create a memorable day for the two of you! It was an absolute pleasure working with you and your families!
  • alexisdemetra
    Alexis Sent on 12/11/2017
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    I had the pleasure of working with Marybeth on a 450+ person event at the Omni this past year. She was incredibly organized, friendly and responsive, and extremely professional the entire time. I do not believe I could have organized such a fantastic event without her help. The Omni is a wonderful venue for large events and their biggest asset is in Marybeth. I will absolutely use her services again in the future.

    Omni Richmond Hotel's reply:

    Thank you so much for the kind words! I so enjoyed working with you all to host the 100th Anniversary of the Greek Orthodox Church here in Richmond! MaryBeth Bunge, Catering Sales Manager
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    Ricky Sent on 09/18/2018
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    Great experience with MaryBeth Bunge and her staff. Great person, great hotel, great food, great value! Thanks again!
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    Eeica Sent on 08/30/2018
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    The Omni was great location for a wedding. Everyone was great!
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    Ryan Sent on 07/19/2018
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    Our journey with The Omni of Richmond began in February 2017 when my fiancé (now wife) Amanda and I started looking into wedding venues for our reception this past June 23, 2018. I was joining a Greek family and we knew that we needed at least 200+ seating for the reception. We had honestly looked at a few other vendors before we ended up at the Omni and immediately we were drawn to Marybeth's positive and upbeat attitude! Her genuine smile and caring nature toward us are the reason we chose the Omni from the start! Although her main goal was to satisfy my wife and I, she extended her hospitality to our entire family! In a way she is now part of our Big Fat Greek Family and the Omni is truly blessed to have such a valuable asset! Thank you for everything you did Marybeth! I could keep going with all the things she did to make our day special but I can't fit it all on just one survey! We wanted to thank a few others that we remember seeing and working with and I will send a separate email to Marybeth giving more details. Room Coordinator Hala Rizk , Chefs James, Nick and Johnny , Banquet Captains Ian and Shawn , Bartenders Eric "Dougy", Stephanie, Sammy and Kenny, and all of the servers! Bellhops Eddie and Clovis, front desk staff and even valet staff! Great job everyone that was involved and THANK YOU all so much for making and being a part of the best and most memorable day of our life!
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    Mariam Sent on 06/27/2018
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    I cannot say enough positive things about Mary Beth and her team at the Omni Richmond hotel. From the first point of contact to the morning after our reception I felt like our wedding was the top priority every step of the way. Mary Beth went above an beyond giving 110% to ensure that I was comfortable and happy with each decision we made. In fact, I was largely out of state for most of the preparation and Mary Beth ensured that I was still able to approve everything within the few days I was in town. It is all in the small details: an additional food tasting, fast reply to emails and phone calls and being present even when I am sure she had 1000 other things going on! I am sure there are other beautiful places to have your wedding all over Richmond; but the Omni and Mary Beth's team will ensure that it is a relaxing, joyful and beautiful experience. I am blown away!
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    Lea Sent on 06/26/2018
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    When we were shopping around looking for a venue for our daughters reception all of the looking stopped once we met with Marybeth! We instantly fell in love with her enthusiasm, professionalism and her flexibility! There was nothing this woman couldn't do! She made us all feel like we were royalty! Her suggestions and personal touches meant so much to all of us. She not only took care of the bride and groom, as if they were her own children, but she made sure to take care of their parents and even better care of yiayia! We rented three banquet halls for various events throughout the weekend.. Every one of them was perfect! I can not thank her enough for everything and kudos to the Omni for having such a WONDERFULLY FABULOUS coordinator!
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    Matt Sent on 05/16/2018
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    My wife and I had our wedding reception in the Omni's James River Ballroom, with a cocktail hour in the prefunction outside the ballroom. The wedding party had full use of the Roanoke room for the entirety of the day. The experience was, overall, fantastic. The hotel rooms had recently been renovated, so our guests were extremely comfortable. My wife and I, as well as our parents, received complimentary welcome platters & water delivered to our room on the first night of our stays. Whenever we had issues, however minor, they were addressed immediately. As an example, a coat rack was delivered to the Roanoke room for the groomsmen within 5 minutes of making a request.

    The venue was beautiful & spacious, and our guests could not have been happier. The food was wonderful and our bartenders were courteous. In all, our reception was everything we wanted it to be. The only negative throughout the experience was likely the result of a staff change in the week before our wedding: the room block coordinator left for another location, which resulted in confusion with who received welcome bags, and which ones. That said, the issue was a minor hiccup in what was otherwise a perfect weekend!

    Omni Richmond Hotel's reply:

    Matt, thank you so very much for the kind words. It was a pleasure working with you and Alaina as well as your wonderful family! It was also my honor to do both her wedding and sister Laura's wedding a few years ago! My apologies for the gift bag error....we have since implemented a new system to ensure successful delivery. Thank you again and I wish you and your family many years of health and happiness!
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    Alaina Sent on 09/25/2018
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    We loved the Omni when my sister had her wedding there, so when it was my turn to get married there was no question where we were going to have our reception! I was a little nervous that my family would make comparisons between my sister's wedding and mine but the event manager, Mary Beth, made sure our days were completely different. It is located in the best area for churches and great activities for guests. We had a wonderful time touring the suites and rooms (which were newly renovated!). Mary Beth and Hala made sure our guests were going to be comfortable and that my husband and I would get VIP status, which we totally did. The tasting for our reception was amazing, the Chefs James and Nick were able to tailor the menu to the Italian theme that we were going for and our guests (many whom were Italian) RAVED about how great the food was; people are still talking about it 4 months after! They even worked in a special dessert for us, cannolis, which were AMAZING and were gone within seconds after dinner! Before the reception started, we were able to have a special moment to view our decorations and practice our first dance before our guests entered. During the reception, we didn't have to go through and get our own food, Shan Shan, Shawn, and Ian made sure our glasses were filled and we had food on our plates. The little bumps we did have, were swiftly taken care of without drama or argument! It was just a wonderful experience, Mary Beth and her team at the Omni really goes the distance for their couples!!

    Omni Richmond Hotel's reply:

    Thank you so very much for taking the time to write these very kind words and recognizing so many of our hard working staff members! You know how much I loved working with the two of you and your amazing family! It was an honor and pleasure to help your vision come true!
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    Susan Sent on 05/17/2018
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    Marybeth Bunge and her staff were very helpful in planning and executing a rehearsal dinner for my family. Shawn McClintock was Banquet captain and everything that MaryBeth and the Omni provided were first Class!
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    Megan Sent on 01/28/2018
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    The Omni was amazing, but even more so than the hotel was MaryBeth Bunge. She helped with everything and couldn’t have been a better support system for our wedding.
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    Linda Sent on 01/01/2018
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    We had our daughter’s wedding at the Omni Richmond this past weekend in the James River Ballroom. MaryBeth was our coordinator and she was fantastic! From the early planning, and all the way through she was so detailed and professional. She made it easy for me! The ballroom is gorgeous and the entire staff that evening was friendly and helpful. Our room coordinator Jessica did an excellent job orchestrating our group that stayed, over 60 rooms.
    Really, in Richmond, the Omni was the best place to host our daughter’s wedding! Highly recommend!

    Omni Richmond Hotel's reply:

    Thank you so very much for the lovely comments. It was a pleasure working with you and your wonderful family!
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    Alessandra Sent on 12/06/2017
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    Everything was perfect at the Omni !! So glad we chose the Omni for our wedding reception !! The people you dealt with were professional, sincere and so respectful of us and our requests. Food was delicious!! Service impeccable! Couldn’t have been better! Thank you Omni for a wonderful experience and a wonderful finish of our Wedding Day!!

    Thank you, The new
    Me and Mrs Ally and Will Guthrie

    Omni Richmond Hotel's reply:

    Thank you so very much for the kind words. It was a pleasure working with you and your wonderful family!
    MaryBeth Bunge
    Catering Sales Manager
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    Rebecca Sent on 12/06/2017
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    MaryBeth and team were fantastic! Made our wedding after party perfect.
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    Ashley Sent on 12/11/2017
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    I can't imagine our wedding planning process without MaryBeth and the Omni staff. MaryBeth was not only knowledgeable about the Omni and the overall wedding industry, but she was flexible and worked with us to fit everything into our wedding budget. Her expertise and input was so integral to the wedding process. The Omni staff during our wedding weekend were so friendly and accommodating. They helped my family with valet parking and handicap access for my grandfather. They let me set up some of the wedding decor early so that I could fit everything in our timeline and they helped pack up everything after the wedding to make it easier for all of us to head out after the wedding. We could not have asked for a better experience or team to help host our wedding weekend. I would highly recommend using the Omni for any event!

    Omni Richmond Hotel's reply:

    Thank you so much for your kind words! I so enjoyed working with you and your wonderfully fun family!!! MaryBeth Bunge, Catering Sales Manager
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    Stacy Sent on 12/14/2017
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    MaryBeth was an absolute pleasure to work with. I had a 40th Anniversary Party for my parents, and MaryBeth was there every step of the way - from conceptualization, to planning, to the actual event. She made the process seamless. My parents both commented that the event was the best day of their lives. I can't thank her enough for all the assistance she provided.

    Omni Richmond Hotel's reply:

    Thank you so much for the kind words! We were honored to be a part of their very special day! MaryBeth Bunge, Catering Sales Manager
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