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O.Henry Hotel Reviews

O.Henry Hotel

O.Henry Hotel

Greensboro, NC
4.4 out of 5 rating, 22 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
22 Reviews
88% recommend it
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  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
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Awards

22
  • L
    Lindsay Sent on 10/12/2016
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    The O,Henry was the best place I could have imagined having our wedding! With guests mostly from out of town, we wanted to find a local place to host our wedding, that would allow guests to stay as well. The O.Henry was outstanding in every way - the planning process was made simple, the venue included everything which meant we didn't have to deal with other rental companies, the service the whole time leading up to and during the reception were awesome. The food was great, the people were nice and so accommodating... they made me and my husband feel like a queen and king.
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    Jessica Sent on 12/12/2016
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    My husband and I hosted our rehearsal dinner at the Pavilion Room and Cloister Garden! The space was a perfect and intimate setting for our group of 40 people. Our guests raved about the phenomenal food, professional service, and beautiful private garden space that we had access to all evening. We could not have chosen a better venue for our event!
  • User1936367 Sent on 11/23/2014
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    Working with Hanna, Brenda and Jarrel made my wedding reception perfect. They were organized, easy to work with, had great ideas and provided beautiful decorating. I would recommend anyone to the O.Henry. They took the stress off of me and handled everything for me.
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  • A
    Amanda Sent on 12/24/2014
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    We hosted our Rehearsal Dinner at the O.Henry Hotel along with a group room block for our out of town guests. The dinner was hosted in the Hawkins-Brown Room which was recently renovated and made for a perfect back drop for us to host friends and family before our big day. The O.Henry Hotel & Green Valley Grill prides its self in customizing events and they surely did, as the Chef created for us a special pork dish that was not featured on their catering menu which was simply to die for! All of our guests raved about the food!

    All of the staff in the hotel were friendly and helpful, especially one of the front desk managers, Mr. Blankenship. We rented our tuxedos from an out of town shop in Charlotte and I had one of my brides return since she lived there. When she returned the tuxes, she realized that she was one short. We contacted the hotel and they arranged for the tux to get back to a local shop that carried the same brand to have it sent back to the national warehouse … it was assuring to know that the hotel could take care of this for us since we were out of the country and it needed to be returned.

    Thanks again to all who made our wedding weekend special. I recommend O.Henry Hotel to anyone whose looking to host an event!
  • Lauren
    Lauren Sent on 07/27/2015
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    The O.Henry hotel made sure our wedding day was perfect. The food was excellent, flowers were perfect, and staff was friendly. We have nothing but great things to say about our experience!
  • User1744600 Sent on 08/02/2014
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    We have thoroughly enjoyed working with O'Henry staff, most importantly Jacob, Brenda & Morgan throughout the preparation & execution of our daughter's wedding, Each one, in their respective roles, was attentive, courteous, and professional as well as personal. Each encounter we had with hotel staff members was also a delight!
    Staying as overnight guests was also special for our immediate family as we were able to freely enjoy all festivities with family & friends who joined us from out of town. The amenities are superb including a delicious hot breakfast served in the Pavilion each morning!
    We had the joy of having our other daughter's wedding ceremony & reception at the Proximity Hotel last year. (That being O'Henry's "younger sister"). Our experience there was equally as satisfying so we now have two special local venues to visit and so many fond memories!
  • User1186386 Sent on 06/04/2013
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    My husband and I had our ceremony in the Don Rives Cloister Garden and reception in the Pavilion Room at the O.Henry Hotel. Stephanie and Jacob were truly a pleasure to work with in the planning stages and Kristin was wonderful the day-of. We planned the event on a shorter timeline and we were still able to have the day of our dreams. The food was great, the service was outstanding and we have received so many compliments from our guests. We also had all of our arrangements, including the bouquets and boutonnieres done in-house by Brenda. She was very thorough and interpreted my vision even better than I described. Everyone was so accommodating and attentive to our needs. I would definitely recommend the O.Henry hotel for your wedding!
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    Cathy Sent on 08/05/2012
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    This was the end to a perfect wedding night! The Bride and Groom were picked up in the London Taxi, the driver was great! They spent the first night of their honeymoon at the beautiful O'Henry Hotel!
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    Ida Sent on 10/26/2011
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    My daughter's bridal luncheon and wedding reception were at the O. Henry and both were just perfect. The table settings and flowers were beautiful, food was delicious and served promptly (guests raved about the food), and service was courteous. The event coordinator and on site coordinator were both a delight to work with. They kept in constant contact with me during the event and everything flowed just as planned. They were also helpful in coordinating with other vendors involved in the event. My daughter's wedding weekend was exactly what she had hoped for.
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    Amanda Sent on 01/30/2011
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    Wonderful venue for our reception! Beautiful lobby and rooms. Excellent food, including complementary breakfast. They gave us a discount for having both the reception and rehersal dinner there. They even sent us a wedding gift!
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    Wendy Sent on 09/05/2012
    4.9 out of 5 rating
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    The O'Henry Hotel is a wonderful venue for a wedding and the quality of service is beyond compare. The staff made my wedding ceremony and reception areas absolutely beautiful and they were extremely professional about everything. I am very pleased with their services and would highly recommend them for any type of special life celebration.
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    Jesse Sent on 09/18/2012
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    Simply beautiful and amazing place. A bit on the expensive side but definitely worth it. Staff was extremely helpful and took care of everything that arose.

    Food and drinks were amazing. All the guests were raving about how great the food and drink was.
  • jsizzle28
    Jessica Sent on 07/15/2007
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    We only had a few problems with OHenry. We started out there on a positive note. It is a gorgeous facility and the people were really great. We were assigned a wedding coordinator and she quit just 2 months away from the wedding. We basically had to start all over with a new person.
    They charge you a 20% SERVICE CHARGE because they pay their servers by the hour. They didnt tell us about that charge and it was hidden in the contract. We didnt appreciate getting a bill with an extra $1500 dollar charge.
    We were also told that we could use the Terrace for pictures as long as it wasnt rented out. A week before the wedding it wasnt rented and they told us they would notify us if that changed. We cut our pictures short at the church to finish at OHenry's Terrace and when we got there... another wedding party was there. Someone rented it out and noone called us, so we didnt get as many pictures as we wanted.
    On a positive note... they did everything they could to make my fiance and I feel like royalty. I really enjoyed the reception and I had more compliments on the facility that I can imagine.
  • User1719927 Sent on 07/18/2014
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    I had my wedding reception here and it was beautiful! The staff did an amazing job and the food was incredible! My guests couldn't stop talking about how fun and beautiful the reception was!
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    Jennifer Sent on 05/06/2008
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    We had a wonderful experience with the O. Henry event planning staff. Beautiful hotel, helpful friendly staff, EXCELLENT food!
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    Laura Sent on 01/22/2009
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    The O'Henry was wonderful. We had our wedding, reception and catering provided by them. Our ceremony was held in their garden area and was beautiful. We also had most of our out of town guests stay there. The staff was wonderful and I would highly recommend them.
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    Joyce Sent on 04/03/2008
    4.6 out of 5 rating
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    I had my reception of 150 people at the O.Henry Hotel. This is such a gorgeous, refined location with very friendly and professional staff. The reception turned out beautifully and I am still so proud to have had that celebration at such an esteemed venue. They were even able to provide me a discount because my wedding was on a Sunday.
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    Susan Sent on 07/31/2008
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    The O'Henry Hotel wasn't actually a part of my wedding festivities, but part of a good friend of mine's. Some members of her extended family hosted a Bridesmaid Brunch at the Green Valley Grill inside the hotel. The food was outstanding!!! The restaurant also provided (I am sure for an additional cost) a cake to celebrate the occasion and it was even better than the meal. It was very light, but sweet. The staff at the hotel and restaurant were very pleasant and made everyone feel comfortable.
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    Mary Sent on 10/28/2008
    3.7 out of 5 rating
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    We were satisfied with this venue. We had a wedding planner so we were able to have someone review the documents before we signed them. There is a 21% service charge which we think is WAY too much. If you are due a refund, expect to wait for it about 60-70 days. Other than this, the setting was great, just right for our wedding party and guest size!
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    Christina Sent on 10/20/2007
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    The sales rep that I worked with before the wedding was wonderful and very helpful but she was not there the night of the wedding and that was the downfall. There were many problems with communication of what I wanted and what I got. Overall the reception was beautiful and the guests raved about it, especially the food. I would recommend the O.Henry as long as you make sure that the rep that you work with leading up the the event is actually there for you the night of.
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    Katie Sent on 12/07/2010
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    We had our rehearsal dinner at the O'Henry. It was overpriced for the room and services. The food was way too expensive and not worth the cost. We ended up spending well over $6,000 for the rehearsal dinner and we were told that as a courtesy the next day the O'Henry taxi would take me to the church (which was 1.5 miles away) for free. When we got the bill we were charged $95 for a ride which took less than 5 minutes. We were not impressed with the services.
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    Renee Sent on 02/03/2013
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    AWFUL service, awful awful. Everything went wrong, the ballroom was too hot, they put out the wrong potato choice (I ordered mashed potatoes, they sent out roasted potatoes). They served shots to my guests and the bar bill was over $2000 more than expected and they just charged it to my credit card without asking about it first. They provided transportation and were late! I would never never never use the O.Henry again.

    O.Henry Hotel's reply:

    A wedding day should be perfect, so we want to talk with you ASAP to get more details. We left a voicemail for you and have not heard back. Please call me (Kristin) at 336-478-9119. Thanks!
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