Michael's Catering & Banquets Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
69 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Kate M. Sent on 10/06/20235 out of 5 rating
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A wonderful venue!
When my fiancé and I got engaged, we knew that we were going to have a very large wedding (250+) and that we wanted a venue in the Southtowns.
Michael’s checked off every box right from the get go. When we toured Michael’s they were repainting their rooms and had recently had new carpeting put in. The manager, Nathan answered all of our questions and made us feel very comfortable with having our reception there!
We met with Renee a few months before our wedding to pick out our menu- we went with the dual plate option, the filet and the chicken bruschetta.
The day of our reception, everything was absolutely perfect. Our guests are still raving about the food (the grilled cheese shooters were a hit during cocktail hour) and everyone loved dinner. My husband and I could not have been happier with the service we got and would absolutely recommend Michael’s to anyone!!
Thank you to the staff at Michael’s for making our wedding reception so special!!!When my fiancé and I got engaged, we knew that we were going to have a very large wedding (250+) and that we wanted a venue in the Southtowns.
Michael’s checked off every box right from the get go. When we toured Michael’s they were repainting their rooms and had recently had new carpeting put in. The manager, Nathan answered all of our questions and made us feel very comfortable with having our reception there!
We met with Renee a few months before our wedding to pick out our menu- we went with the dual plate option, the filet and the chicken bruschetta.
The day of our reception, everything was absolutely perfect. Our guests are still raving about the food (the grilled cheese shooters were a hit during cocktail hour) and everyone loved dinner. My husband and I could not have been happier with the service we got and would absolutely recommend Michael’s to anyone!!
Thank you to the staff at Michael’s for making our wedding reception so special!!!-
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A. P. Sent on 03/19/20205 out of 5 rating-
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Best Wedding Ever!!
That's all I heard from our guests - "best wedding ever"! From the menu to the decor, everything was perfect! They were so flexible with everything and I even got to have my 2 dogs in the ceremony which NOBODY else would allow even with a deposit. I never once felt pressured or anxious during the planning process or even on the big day. Cheri and Jessica are amazing! They made sure I could safely eat everything they prepared due to my allergies and medical issues - they were so careful and it paid off! Thank you guys so much for everything, it really was everything I dreamed it would be and at such a reasonable price!!!That's all I heard from our guests - "best wedding ever"! From the menu to the decor, everything was perfect! They were so flexible with everything and I even got to have my 2 dogs in the ceremony which NOBODY else would allow even with a deposit. I never once felt pressured or anxious during the planning process or even on the big day. Cheri and Jessica are amazing! They made sure I could safely eat everything they prepared due to my allergies and medical issues - they were so careful and it paid off! Thank you guys so much for everything, it really was everything I dreamed it would be and at such a reasonable price!!! -
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Samantha Sent on 05/26/20215 out of 5 rating
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10 out of 10 :)
We were planning our wedding throughout the pandemic, and even had to postpone twice - it was no problem at all. Throughout the whole pandemic, Cheri and Joe were very responsive and accommodating to this situation. They were very flexible when it came to changing dates and they made sure to keep us updated with all of the NYS Covid guidelines. Our ceremony and reception went perfectly as planned. The room looked beautiful and was set up just how we envisioned. We had a buffet, and almost two weeks later - people are still raving about the food! I would highly recommend working with Michael's for any event. Thank you Cheri and Joe for a beautiful day!We were planning our wedding throughout the pandemic, and even had to postpone twice - it was no problem at all. Throughout the whole pandemic, Cheri and Joe were very responsive and accommodating to this situation. They were very flexible when it came to changing dates and they made sure to keep us updated with all of the NYS Covid guidelines. Our ceremony and reception went perfectly as planned. The room looked beautiful and was set up just how we envisioned. We had a buffet, and almost two weeks later - people are still raving about the food! I would highly recommend working with Michael's for any event. Thank you Cheri and Joe for a beautiful day! -
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Mallory D. Sent on 02/16/20215 out of 5 rating
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Look No Further!
I cannot say enough about how great our experience with Michael's was. 2020 was a challenging year to plan a wedding to say the least, especially since we had to change our date from June 2020 to September 2020. Cheri truly helped make our wedding planning process smoother and was a great support for us. She was flexible and responded to my many, many questions in a timely and professional manner. Even though we weren't allowed to have any dancing, she helped us think outside the box to still plan such a fun reception that we received so many compliments on from our guests and that we will remember forever! The space looked beautiful and the food was great. Michael's cannot be beat as far as affordability. Overall, great quality for a great price and great service!I cannot say enough about how great our experience with Michael's was. 2020 was a challenging year to plan a wedding to say the least, especially since we had to change our date from June 2020 to September 2020. Cheri truly helped make our wedding planning process smoother and was a great support for us. She was flexible and responded to my many, many questions in a timely and professional manner. Even though we weren't allowed to have any dancing, she helped us think outside the box to still plan such a fun reception that we received so many compliments on from our guests and that we will remember forever! The space looked beautiful and the food was great. Michael's cannot be beat as far as affordability. Overall, great quality for a great price and great service! -
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Erica Sent on 08/29/20185 out of 5 rating
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Michael's hosted our dinner rehearsal and we could not be more happy with the selection of this vendor. The staff was amazing with the entire process of getting everything set for our rehearsal dinner. The banquet room and food service was prepared specifically for the time we reserved. The food was hot, delicious, and there was plenty to go around. The assortment of drinks was also great as it tailored to the many different varieties our guests personally enjoy. Michael's was flexible as well since we had to travel a bit of distance from our rehearsal ceremony. Overall thank you for making our rehearsal dinner beautiful and relaxing for our two families coming together.
Mr. & Mrs. Eric VelazquezMichael's hosted our dinner rehearsal and we could not be more happy with the selection of this vendor. The staff was amazing with the entire process of getting everything set for our rehearsal dinner. The banquet room and food service was prepared specifically for the time we reserved. The food was hot, delicious, and there was plenty to go around. The assortment of drinks was also great as it tailored to the many different varieties our guests personally enjoy. Michael's was flexible as well since we had to travel a bit of distance from our rehearsal ceremony. Overall thank you for making our rehearsal dinner beautiful and relaxing for our two families coming together.
Mr. & Mrs. Eric Velazquez -
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Shalonda Sent on 07/27/20185 out of 5 rating
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I had a great experience for wedding ceremony and reception.I had a great experience for wedding ceremony and reception. -
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Dzevada Sent on 12/21/20175 out of 5 rating
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We recently got married on October 7 of this year at Michael's Catering and Banquets, it was an amazing night at this beautiful hall. To plan a wedding can be very stressful, let alone planning it from another country (Canada) but from the beginning when I got into contact with Stephanie to the very night of the wedding, everything went perfect, they reply as soon as possible to your email/call.. I have nothing but good stuff to say about these ladies and this hall, everything was perfect, and highly recommend Michael's for a wedding/shower/meeting etc .. Thank You Stephanie & Jessica for making our dream wedding come true !We recently got married on October 7 of this year at Michael's Catering and Banquets, it was an amazing night at this beautiful hall. To plan a wedding can be very stressful, let alone planning it from another country (Canada) but from the beginning when I got into contact with Stephanie to the very night of the wedding, everything went perfect, they reply as soon as possible to your email/call.. I have nothing but good stuff to say about these ladies and this hall, everything was perfect, and highly recommend Michael's for a wedding/shower/meeting etc .. Thank You Stephanie & Jessica for making our dream wedding come true ! -
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Jill Sent on 01/27/20185 out of 5 rating
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My husband and I used Michael's as the location for our wedding reception back in mid-September 2017. We actually had a lunch reception after our morning church service instead of a traditional dinner reception, and it was so lovely! We had a breakfast buffet that included scrambled eggs, sausage, pancakes and the most delicious french toast bake, along with some cheese, crackers, fruits and additional lunch items. We also had Michael's provide an ice cream bar with all the fixings. It was fabulous! The staff members at the event were so friendly to us and our guests, and both of the managers we worked with leading up to the reception, Cheri and Stephanie, were wonderful! Extremely professional and so helpful during the planning process. I would 100% recommend Michael's to anyone looking for a place to host their wedding reception!My husband and I used Michael's as the location for our wedding reception back in mid-September 2017. We actually had a lunch reception after our morning church service instead of a traditional dinner reception, and it was so lovely! We had a breakfast buffet that included scrambled eggs, sausage, pancakes and the most delicious french toast bake, along with some cheese, crackers, fruits and additional lunch items. We also had Michael's provide an ice cream bar with all the fixings. It was fabulous! The staff members at the event were so friendly to us and our guests, and both of the managers we worked with leading up to the reception, Cheri and Stephanie, were wonderful! Extremely professional and so helpful during the planning process. I would 100% recommend Michael's to anyone looking for a place to host their wedding reception! -
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Michelle Sent on 12/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Michael's was a perfect place for our wedding! The staff was extremely helpful throughout the wedding planning process. All our guests, and my husband and I thought the food was fantastic at our sit down dinner, the staff even came around asking for seconds to make sure all guests and bridal party were satisfied. The remodeling of the venue looks great and there was plenty of space for my 225+ guests and a dance floor. I would highly recommend this venue for any occasion!Michael's was a perfect place for our wedding! The staff was extremely helpful throughout the wedding planning process. All our guests, and my husband and I thought the food was fantastic at our sit down dinner, the staff even came around asking for seconds to make sure all guests and bridal party were satisfied. The remodeling of the venue looks great and there was plenty of space for my 225+ guests and a dance floor. I would highly recommend this venue for any occasion! -
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Heather Sent on 12/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Stephanie was great! Our wedding was perfect, staff was amazing! Highly recommend Michael's!Stephanie was great! Our wedding was perfect, staff was amazing! Highly recommend Michael's! -
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Bridget Sent on 01/06/20185 out of 5 rating
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I would highly recommend this venue. Stephanie was great to work with and very accommodating. She replied to my emails quickly. After looking at a bunch of other venues we decided on this venue due to the amount of things included in the price. Our guests raved about the quality of the food.I would highly recommend this venue. Stephanie was great to work with and very accommodating. She replied to my emails quickly. After looking at a bunch of other venues we decided on this venue due to the amount of things included in the price. Our guests raved about the quality of the food. -
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Katie Sent on 12/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My husband and I had our wedding reception at Michael’s on July 14th and we could not have been happier with our entire experience. From the first day we met Cheri and Stephanie we knew we wanted to have our reception there. They were extremely responsive and answered any and all questions we had. The day of the reception, Stephanie and the rest of her staff presented everything beautifully. Numerous times, Joe (I believe his name was) asked me, my wedding party, and my family if we needed anything. So incredibly accommodating! And we received so many compliments on the food. It was so delicious! All around an amazing experience. I would recommend Michael’s to anyone researching locations for their wedding reception!My husband and I had our wedding reception at Michael’s on July 14th and we could not have been happier with our entire experience. From the first day we met Cheri and Stephanie we knew we wanted to have our reception there. They were extremely responsive and answered any and all questions we had. The day of the reception, Stephanie and the rest of her staff presented everything beautifully. Numerous times, Joe (I believe his name was) asked me, my wedding party, and my family if we needed anything. So incredibly accommodating! And we received so many compliments on the food. It was so delicious! All around an amazing experience. I would recommend Michael’s to anyone researching locations for their wedding reception! -
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Nicole Sent on 12/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Everything about this venue is phenomenal! We couldn’t have picked a better place to celebrate our wedding. I was expecting at the time so we wanted to do a brunch, which they offer. The staff was absolutely incredible, kind, understanding and professional. Also, the food was amazing, not a single guest complained about not liking the food. With every questions and concern they had a quick response and made planning a wedding as stress free as possible. On top of everything, the venue came out beautiful! They decorated just as I pictured it would be. We loved everything about Michael’s and would definitely recommend it to anyone planning a special eventEverything about this venue is phenomenal! We couldn’t have picked a better place to celebrate our wedding. I was expecting at the time so we wanted to do a brunch, which they offer. The staff was absolutely incredible, kind, understanding and professional. Also, the food was amazing, not a single guest complained about not liking the food. With every questions and concern they had a quick response and made planning a wedding as stress free as possible. On top of everything, the venue came out beautiful! They decorated just as I pictured it would be. We loved everything about Michael’s and would definitely recommend it to anyone planning a special event -
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Erica Sent on 10/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Michael's banquet facility was the best venue we could have chosen for our special day! They took off a lot of the stress and pressure when it comes to organizing the wedding and ensuring that everything was beautiful and ran seamlessly. The staff treated us like we were members of their family, asking numerous times if there was anything that we needed, all under the leadership of Stephanie who was an absolute saint! Thank you so much for working so hard to make sure that our day was not only beautiful but memorable.Michael's banquet facility was the best venue we could have chosen for our special day! They took off a lot of the stress and pressure when it comes to organizing the wedding and ensuring that everything was beautiful and ran seamlessly. The staff treated us like we were members of their family, asking numerous times if there was anything that we needed, all under the leadership of Stephanie who was an absolute saint! Thank you so much for working so hard to make sure that our day was not only beautiful but memorable. -
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Caitlin Sent on 12/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My Husband and I had a post-wedding Reception at Michaels and were so pleased with the whole event! Stephanie was our event coordinator, and she helped us every step of the way. In the Buffalo Area, you won't find a better value for quality than Michaels.My Husband and I had a post-wedding Reception at Michaels and were so pleased with the whole event! Stephanie was our event coordinator, and she helped us every step of the way. In the Buffalo Area, you won't find a better value for quality than Michaels. -
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Miranda Sent on 09/05/20165 out of 5 rating
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Perfect! Michaels was absolutely perfect for our wedding this past weekend! Our guests couldnt stop complimenting the staff, the food, and the decor! Stephanie was wonderful to work with. She made everything so easy to plan from 1600 miles away! My husband and I, highly recommend Michaels for any banquet needs! Way more than 5 stars! Thank you so much for the dream wedding!Perfect! Michaels was absolutely perfect for our wedding this past weekend! Our guests couldnt stop complimenting the staff, the food, and the decor! Stephanie was wonderful to work with. She made everything so easy to plan from 1600 miles away! My husband and I, highly recommend Michaels for any banquet needs! Way more than 5 stars! Thank you so much for the dream wedding! -
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Blake Sent on 09/01/20165 out of 5 rating
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Great times! Planning and the party, all very nice and fun.Great times! Planning and the party, all very nice and fun. -
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April Sent on 09/02/20165 out of 5 rating
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I was very picky and the entire staff was nothing but accommodating. The food was great and so many people complimented on the elegance of simplicity! I couldn't have picked a better venue if I tried!I was very picky and the entire staff was nothing but accommodating. The food was great and so many people complimented on the elegance of simplicity! I couldn't have picked a better venue if I tried! -
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Tanya Sent on 08/05/20165 out of 5 rating
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The entire staff at Michael's is wonderful!! We did our ceremony and rehearsal there. There is a lovely bridal suite to get ready on the big day. The outdoor patio/gazebo was beautiful, and is tented for your guests. The rehearsal dinner was great. We opted for the package that provided drinks and several savory appetizers. It was VERY affordable, too. :)The entire staff at Michael's is wonderful!! We did our ceremony and rehearsal there. There is a lovely bridal suite to get ready on the big day. The outdoor patio/gazebo was beautiful, and is tented for your guests. The rehearsal dinner was great. We opted for the package that provided drinks and several savory appetizers. It was VERY affordable, too. :) -
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Kali Sent on 07/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We worked closely with Stephanie, and she was amazing. The entire staff was extremely flexible, and willing to help with anything and everything we needed done. I would strongly recommend Michael's for your wedding!We worked closely with Stephanie, and she was amazing. The entire staff was extremely flexible, and willing to help with anything and everything we needed done. I would strongly recommend Michael's for your wedding! -
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Megan Sent on 07/18/20165 out of 5 rating
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Michael's made our wedding day everything we imagined and more. The staff went above and beyond and treated everyone so niceley. All of my guests kept saying how amazing and accommodating the staff was. The food was absolutely delicious.. Everyone kept taking about it!!! I will definitely be planning any future events that I have at Michael's!Michael's made our wedding day everything we imagined and more. The staff went above and beyond and treated everyone so niceley. All of my guests kept saying how amazing and accommodating the staff was. The food was absolutely delicious.. Everyone kept taking about it!!! I will definitely be planning any future events that I have at Michael's! -
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Sarah Sent on 07/21/20165 out of 5 rating
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Thank you Michael's for making our day perfect! The staff at Micheal's (Stephanie especially) were wonderful from start to finish. Whether it was hundreds of emails full of questions to changing details almost up until the day of, they were on top of things. From the food, to the decorations to the ease of set up and moving through the day of the wedding, it couldn't have gone smoother. Thank you for everything!!Thank you Michael's for making our day perfect! The staff at Micheal's (Stephanie especially) were wonderful from start to finish. Whether it was hundreds of emails full of questions to changing details almost up until the day of, they were on top of things. From the food, to the decorations to the ease of set up and moving through the day of the wedding, it couldn't have gone smoother. Thank you for everything!! -
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Jessica Sent on 09/13/20155 out of 5 rating
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My husband and I had our wedding at Michael's on August 15, 2015. We had our ceremony in their beautiful patio area and our reception in the Emerald room. We were so incredibly happy with everything and we are still getting compliments from our guests about how great everything was! Stephanie was so great to work with during the planning process. She was always quick to respond to my calls/e-mails and made sure we had everything we wanted on our big day. Erin was our manager on the night of and she did a phenomenal job! Our guests told us all of the staff was polite and friendly. The food was absolutely delicious! At the end of the night they cleaned up everything for me and made sure all of my stuff was packed up in a box and ready to take home. Overall, from start to finish they did an amazing job! Michael's gave us our dream wedding! :)My husband and I had our wedding at Michael's on August 15, 2015. We had our ceremony in their beautiful patio area and our reception in the Emerald room. We were so incredibly happy with everything and we are still getting compliments from our guests about how great everything was! Stephanie was so great to work with during the planning process. She was always quick to respond to my calls/e-mails and made sure we had everything we wanted on our big day. Erin was our manager on the night of and she did a phenomenal job! Our guests told us all of the staff was polite and friendly. The food was absolutely delicious! At the end of the night they cleaned up everything for me and made sure all of my stuff was packed up in a box and ready to take home. Overall, from start to finish they did an amazing job! Michael's gave us our dream wedding! :) -
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Megan M. Sent on 06/25/20155 out of 5 rating
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Great location for a wedding and reception! We had our ceremony out on the patio and then brought our guests indoors for cocktails, dinner, and dancing. Michael's Banquet Hall allowed us the freedom to add our own personal touches to the wedding such as a Lego Brick city built by our guests and a coffee service by one of our barista friends. We also booked a DJ and Photobooth service through Michael's which were convenient and worked out great!Great location for a wedding and reception! We had our ceremony out on the patio and then brought our guests indoors for cocktails, dinner, and dancing. Michael's Banquet Hall allowed us the freedom to add our own personal touches to the wedding such as a Lego Brick city built by our guests and a coffee service by one of our barista friends. We also booked a DJ and Photobooth service through Michael's which were convenient and worked out great! -
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William Sent on 06/29/20155 out of 5 rating
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The staff at Michael's are wonderful! They couldn't have been more helpful with the planning of our wedding and they were very attentive to our needs and the needs of our guests during the reception.The staff at Michael's are wonderful! They couldn't have been more helpful with the planning of our wedding and they were very attentive to our needs and the needs of our guests during the reception. -
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