Menguin Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
891 Reviews
96% recommend it
Awards
-
User2913871 Sent on 12/16/2016I loved Menguin, they were incredibly responsive when they first vest I got didn't fit, and made sure get the next one to me in time for my brother's wedding, they sent it to the resort we were at and it arrived before I did! Incredibly happy with my Menguin experience. -
User2675233 Sent on 07/06/2016The Menguin support team was very helpful when I made a mistake ordering my tux. I accidentally chose the wrong color jacket, but the team was able to correct my mistake and get me the tux on very short notice. -
![MrsBean]()
Ellie B. Sent on 11/12/2022Amazing Quality!
We were looking for an alternative to Men's Warehouse and their tuxes, and we're soo so so happy we found Menguin when we did! The suits were exceptional, and came in fitting perfectly for all of my groomsmen and husband! Definitely recommend this company for overall quality, pricing, and experience! -
-
![Lainey]()
Lainey L. Sent on 11/13/2022Wonderful Experience, Standout Customer Service
We rented 12 suits for our October 2022 wedding: 1 groom, 2 fathers, 6 groomsmen, 1 officiant. I’m actually very surprised by all the negative reviews on here, because my experience with Menguin was phenomenal. I cannot say enough about their customer service. My dad was stubborn/difficult (to put it nicely) about finding his right suit size and customer service was on the phone with him at least three times and sent him a bunch of sizes. I also changed the groom’s suit twice and they couldn’t have been more accommodating and kind. The online ordering process was so simple. Everyone received their suit at least 2 weeks in advance and everyone’s fit perfectly (except for my dad’s, but that was sort of his own fault) and everything was great quality, including the shoes. Returns were just as simple; dumped everything into a bag with a prepaid shipping label and that was it. I totally recommend using Menguin! Even if you run into an issue, their customer service team fixes it in an instant! -
-
![Laura]()
Laura P. Sent on 05/18/2022Great service!
I used Menguin for my wedding in March. We liked their options more than blacktux. They were super efficient and their customer service was top notch. We had some small issues with fitting that were quickly and effeciently resolved. They were absolutely fantastic overall and I highly recommend them. -
-
![Kristina]()
Kristina C. Sent on 07/11/2021Everyone looked great!
My sister had used Men's Warehouse for her June 2020 wedding and had a terrible experience. So, when I was planning my July 2021 wedding, I wanted to avoid them at all cost. I hadn't used any other tux rental companies before, so after doing some research, we decided to try Menguin. I am so glad that we did! The process for the guys to order their sizes couldn't have been easier. Everyone got their tuxes in time to have Menguin send some adjustments and the customer service was excellent! One of the groomsmen was being difficult and not communicating with us or Menguin properly, so my fiance called Menguin directly and they were able to send the necessary item directly to us so we were in control of getting it taken care of ourselves. PLUS... all of the guys looked amazing! Not awkward boxy tuxes or sleeves that were too short. It looked like they were wearing tailored tuxes. I could not recommend Menguin more highly! -
-
Andrew Sent on 06/11/2018First time working with an online suit/tux rental company. Was skeptical, but I could not have been more wrong. The team at Menguin was responsive, professional, and an overall pleasure to work with. They were extremely accommodating and gave me a few extra days to return the suit because I was traveling internationally for the wedding. I will definitely be returning to work with this company and will recommend this service to my friends and family.
-
-
![Kyle]()
Kyle M. Sent on 12/23/2021Helped with all the changes!
Menguin was so accommodating with all the changes in our wedding! Also easily allowed people to get the sizes they needed if the original did not fit. -
![Danela]()
Fulana Sent on 07/21/2019Good customer service
Very good customer service and fast reply -
![Chelsie]()
Chelsie Y. Sent on 12/04/2019As easy as could be
Thank goodness we found Menguin for our wedding. The suit rental stores near us didn't have the color combinations we wanted within a budget we thought was reasonable, and other online retailers didn't offer the customizability and size adjustments that may be necessary. Menguin had exactly what we wanted, and the ordering and return processes were incredibly easy. We needed multiple sizes of different pieces, and they sent them without delay, and even offered us credit to have tailoring done in person. The guys all looked impeccable, and we're more than thrilled with Menguin! -
-
![Jessica]()
Jessica L. Sent on 09/29/2019Menguin was amazing!
We were having a really hard time finding a suit service we liked when a friend recommended Menguin. The customer service of this company was incredible! From opening an account all the way through return, they were incredibly responsive and even initiated checking in on us multiple times. The process couldn't have been easier and they make it easy to try multiple styles and order free swatches (which we used to match bridesmaid dresses). We liked that we could customize the suit too and save money if we didn't need extra pieces like belts or shoes. We used those options but appreciated the ability to save money. The best part was that everyone, and I mean everyone, looked amazing in the suits! We had body types from skinny and lanky to broad and husky (both ends of the spectrum are hard to fit) and they all looked great! My husband and I have joked that it is black magic that they fit so well given how little information you have to provide. We would highly recommend Menguin because they hit every mark from fashion to fit to service, convenience and reliability. You have to try them! -
-
Derek Sent on 06/04/2018Very easy and quick to use. Would recommend!
-
-
![Janee]()
Janee Sent on 07/31/2019Exceptional Service
Menguin provided nothing but exceptional service from the representatives to management. The suits looked great, color was perfect. I would definitely recommend them to anyone. -
-
![Dominique]()
Dominique Sent on 06/19/2019Amazing Suits and Great Company!
These suits were amazing! Hands down. We've used other online suit rentals, and Menguin is by far the easiest, most accurate in sizing, and their customer service is out of the this world! With 10 groomsmen, you'd think someone would have a problem with sizing, but the only hitch was they ran out of regular ties and sent short ones... That was not a problem that Amazon couldn't fix though. Overall, choose Menguin over the other guys, they can't compare. OH! Another plus, the company is ran by dog people. They donate a portion of every order to the Humane Society of the US! -
![Michael]()
Michael O. Sent on 03/01/2019Amazing suite rental as father of the bride
Suite fit so well and looked very nice/expensive. The color was perfect. -
-
![Zachary]()
Zachary H. Sent on 01/31/2019Amazing service, high quality, and a perfect fit!
It was the first time for myself or anyone in my wedding party using Menguin. Their website is super easy to use and customer service is very helpful!
The quality and fit of the clothing was impressive compared to previous rentals I've worn. It arrived about 3 weeks before the event so we had plenty of time to get any replacements. I had to get a smaller jacket and shirt and Menguin sent out a replacement right away. When the new one arrived it fit perfectly.
I loved that none of my groomsmen had to take additional time out of their schedules to get fitted or go out of their way to an actual storefront.
After the big day, sending it back was super easy too. Menguin gives you a 3 day grace period to put it all back in the box and they even include a prepaid shipping label.
I will strongly recommend this service to any of my friends and family who are getting married in the future. -
Are you interested?
Send a message
Are you interested?
Send a message