Menguin Reviews

Reviews
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4.8 out of 5 rating
4.8
Excellent
894 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating



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User photos

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Lainey Sent on 11/13/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful Experience, Standout Customer Service
We rented 12 suits for our October 2022 wedding: 1 groom, 2 fathers, 6 groomsmen, 1 officiant. I’m actually very surprised by all the negative reviews on here, because my experience with Menguin was phenomenal. I cannot say enough about their customer service. My dad was stubborn/difficult (to put it nicely) about finding his right suit size and customer service was on the phone with him at least three times and sent him a bunch of sizes. I also changed the groom’s suit twice and they couldn’t have been more accommodating and kind. The online ordering process was so simple. Everyone received their suit at least 2 weeks in advance and everyone’s fit perfectly (except for my dad’s, but...We rented 12 suits for our October 2022 wedding: 1 groom, 2 fathers, 6 groomsmen, 1 officiant. I’m actually very surprised by all the negative reviews on here, because my experience with Menguin was phenomenal. I cannot say enough about their customer service. My dad was stubborn/difficult (to put it nicely) about finding his right suit size and customer service was on the phone with him at least three times and sent him a bunch of sizes. I also changed the groom’s suit twice and they couldn’t have been more accommodating and kind. The online ordering process was so simple. Everyone received their suit at least 2 weeks in advance and everyone’s fit perfectly (except for my dad’s, but that was sort of his own fault) and everything was great quality, including the shoes. Returns were just as simple; dumped everything into a bag with a prepaid shipping label and that was it. I totally recommend using Menguin! Even if you run into an issue, their customer service team fixes it in an instant! -
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Ellie Sent on 11/12/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Quality!
We were looking for an alternative to Men's Warehouse and their tuxes, and we're soo so so happy we found Menguin when we did! The suits were exceptional, and came in fitting perfectly for all of my groomsmen and husband! Definitely recommend this company for overall quality, pricing, and experience!We were looking for an alternative to Men's Warehouse and their tuxes, and we're soo so so happy we found Menguin when we did! The suits were exceptional, and came in fitting perfectly for all of my groomsmen and husband! Definitely recommend this company for overall quality, pricing, and experience! -
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Laura Sent on 05/18/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service!
I used Menguin for my wedding in March. We liked their options more than blacktux. They were super efficient and their customer service was top notch. We had some small issues with fitting that were quickly and effeciently resolved. They were absolutely fantastic overall and I highly recommend them.I used Menguin for my wedding in March. We liked their options more than blacktux. They were super efficient and their customer service was top notch. We had some small issues with fitting that were quickly and effeciently resolved. They were absolutely fantastic overall and I highly recommend them. -
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Kyle Sent on 12/23/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Helped with all the changes!
Menguin was so accommodating with all the changes in our wedding! Also easily allowed people to get the sizes they needed if the original did not fit.Menguin was so accommodating with all the changes in our wedding! Also easily allowed people to get the sizes they needed if the original did not fit. -
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Kristina Sent on 07/11/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everyone looked great!
My sister had used Men's Warehouse for her June 2020 wedding and had a terrible experience. So, when I was planning my July 2021 wedding, I wanted to avoid them at all cost. I hadn't used any other tux rental companies before, so after doing some research, we decided to try Menguin. I am so glad that we did! The process for the guys to order their sizes couldn't have been easier. Everyone got their tuxes in time to have Menguin send some adjustments and the customer service was excellent! One of the groomsmen was being difficult and not communicating with us or Menguin properly, so my fiance called Menguin directly and they were able to send the necessary...My sister had used Men's Warehouse for her June 2020 wedding and had a terrible experience. So, when I was planning my July 2021 wedding, I wanted to avoid them at all cost. I hadn't used any other tux rental companies before, so after doing some research, we decided to try Menguin. I am so glad that we did! The process for the guys to order their sizes couldn't have been easier. Everyone got their tuxes in time to have Menguin send some adjustments and the customer service was excellent! One of the groomsmen was being difficult and not communicating with us or Menguin properly, so my fiance called Menguin directly and they were able to send the necessary item directly to us so we were in control of getting it taken care of ourselves. PLUS... all of the guys looked amazing! Not awkward boxy tuxes or sleeves that were too short. It looked like they were wearing tailored tuxes. I could not recommend Menguin more highly! -
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Cori Sent on 04/19/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We Had a Great Experience With Menguin
We had a great experience with Menguin for our wedding. We used them for my husband's tux as well as the suits for both sides of our mixed gender wedding parties (ring bearers included!). They were very communicative when they switched their suit line, the swatches worked well, had great customer service overall, sent out the suits and tuxes even earlier than expected, their online platform worked efficiently for our wedding party spread out over the country, and they even over-nighted replacements for a few guys who had size issues. Would definitely recommend!We had a great experience with Menguin for our wedding. We used them for my husband's tux as well as the suits for both sides of our mixed gender wedding parties (ring bearers included!). They were very communicative when they switched their suit line, the swatches worked well, had great customer service overall, sent out the suits and tuxes even earlier than expected, their online platform worked efficiently for our wedding party spread out over the country, and they even over-nighted replacements for a few guys who had size issues. Would definitely recommend! -
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Chelsie Sent on 12/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
As easy as could be
Thank goodness we found Menguin for our wedding. The suit rental stores near us didn't have the color combinations we wanted within a budget we thought was reasonable, and other online retailers didn't offer the customizability and size adjustments that may be necessary. Menguin had exactly what we wanted, and the ordering and return processes were incredibly easy. We needed multiple sizes of different pieces, and they sent them without delay, and even offered us credit to have tailoring done in person. The guys all looked impeccable, and we're more than thrilled with Menguin!Thank goodness we found Menguin for our wedding. The suit rental stores near us didn't have the color combinations we wanted within a budget we thought was reasonable, and other online retailers didn't offer the customizability and size adjustments that may be necessary. Menguin had exactly what we wanted, and the ordering and return processes were incredibly easy. We needed multiple sizes of different pieces, and they sent them without delay, and even offered us credit to have tailoring done in person. The guys all looked impeccable, and we're more than thrilled with Menguin! -
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Jessica Sent on 09/29/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Menguin was amazing!
We were having a really hard time finding a suit service we liked when a friend recommended Menguin. The customer service of this company was incredible! From opening an account all the way through return, they were incredibly responsive and even initiated checking in on us multiple times. The process couldn't have been easier and they make it easy to try multiple styles and order free swatches (which we used to match bridesmaid dresses). We liked that we could customize the suit too and save money if we didn't need extra pieces like belts or shoes. We used those options but appreciated the ability to save money. The best part was that everyone, and I mean everyone, looked amazing...We were having a really hard time finding a suit service we liked when a friend recommended Menguin. The customer service of this company was incredible! From opening an account all the way through return, they were incredibly responsive and even initiated checking in on us multiple times. The process couldn't have been easier and they make it easy to try multiple styles and order free swatches (which we used to match bridesmaid dresses). We liked that we could customize the suit too and save money if we didn't need extra pieces like belts or shoes. We used those options but appreciated the ability to save money. The best part was that everyone, and I mean everyone, looked amazing in the suits! We had body types from skinny and lanky to broad and husky (both ends of the spectrum are hard to fit) and they all looked great! My husband and I have joked that it is black magic that they fit so well given how little information you have to provide. We would highly recommend Menguin because they hit every mark from fashion to fit to service, convenience and reliability. You have to try them!-
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+5 photos
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Quality of service
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Janee Sent on 07/31/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional Service
Menguin provided nothing but exceptional service from the representatives to management. The suits looked great, color was perfect. I would definitely recommend them to anyone.Menguin provided nothing but exceptional service from the representatives to management. The suits looked great, color was perfect. I would definitely recommend them to anyone. -
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Fulana Sent on 07/21/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Good customer service
Very good customer service and fast replyVery good customer service and fast reply -
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Dominique Sent on 06/19/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Suits and Great Company!
These suits were amazing! Hands down. We've used other online suit rentals, and Menguin is by far the easiest, most accurate in sizing, and their customer service is out of the this world! With 10 groomsmen, you'd think someone would have a problem with sizing, but the only hitch was they ran out of regular ties and sent short ones... That was not a problem that Amazon couldn't fix though. Overall, choose Menguin over the other guys, they can't compare. OH! Another plus, the company is ran by dog people. They donate a portion of every order to the Humane Society of the US!These suits were amazing! Hands down. We've used other online suit rentals, and Menguin is by far the easiest, most accurate in sizing, and their customer service is out of the this world! With 10 groomsmen, you'd think someone would have a problem with sizing, but the only hitch was they ran out of regular ties and sent short ones... That was not a problem that Amazon couldn't fix though. Overall, choose Menguin over the other guys, they can't compare. OH! Another plus, the company is ran by dog people. They donate a portion of every order to the Humane Society of the US! -
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Michael Sent on 03/01/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing suite rental as father of the bride
Suite fit so well and looked very nice/expensive. The color was perfect.Suite fit so well and looked very nice/expensive. The color was perfect. -
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Zachary Sent on 01/31/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing service, high quality, and a perfect fit!
It was the first time for myself or anyone in my wedding party using Menguin. Their website is super easy to use and customer service is very helpful!
The quality and fit of the clothing was impressive compared to previous rentals I've worn. It arrived about 3 weeks before the event so we had plenty of time to get any replacements. I had to get a smaller jacket and shirt and Menguin sent out a replacement right away. When the new one arrived it fit perfectly.
I loved that none of my groomsmen had to take additional time out of their schedules to get fitted or go out of their way to an actual storefront.
...It was the first time for myself or anyone in my wedding party using Menguin. Their website is super easy to use and customer service is very helpful!
The quality and fit of the clothing was impressive compared to previous rentals I've worn. It arrived about 3 weeks before the event so we had plenty of time to get any replacements. I had to get a smaller jacket and shirt and Menguin sent out a replacement right away. When the new one arrived it fit perfectly.
I loved that none of my groomsmen had to take additional time out of their schedules to get fitted or go out of their way to an actual storefront.
After the big day, sending it back was super easy too. Menguin gives you a 3 day grace period to put it all back in the box and they even include a prepaid shipping label.
I will strongly recommend this service to any of my friends and family who are getting married in the future. -
Quality of service
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Katie Sent on 01/20/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Customer Service
Menguin's customer service is top notch and extremely easy to work with. Always available by phone or email and answered right away. We had originally picked out a style, but waited too long to order. Menguin was able to help find a different style and make me look great for my wedding day. Strongly recommend their services to anyone for any event!Menguin's customer service is top notch and extremely easy to work with. Always available by phone or email and answered right away. We had originally picked out a style, but waited too long to order. Menguin was able to help find a different style and make me look great for my wedding day. Strongly recommend their services to anyone for any event! -
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Teal Sent on 01/18/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Customer Service & Gorgeous Suits!
We had SUCH a great experience with Menguin for our wedding! They had a good variety of options and sizes, the turnaround time was perfect, and everyone looked great! A few of the groomsmen needed sizes swapped and their stylists were super helpful in assisting the men on selecting a new size based on their preferences. My bridesman had an issue with the original delivery and the Menguin team got a new suit sent out to him on time and he raved about how great the service was! We'll absolutely be renting from Menguin again!We had SUCH a great experience with Menguin for our wedding! They had a good variety of options and sizes, the turnaround time was perfect, and everyone looked great! A few of the groomsmen needed sizes swapped and their stylists were super helpful in assisting the men on selecting a new size based on their preferences. My bridesman had an issue with the original delivery and the Menguin team got a new suit sent out to him on time and he raved about how great the service was! We'll absolutely be renting from Menguin again! -
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Caitlin Sent on 01/16/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Menguin was excellent!!
Me guin was great! My husband has a very muscular cheat and arms and they sent new sizes right away to make sure he looked perfect for the big day ! I loved that they even had kids sizes!!!Me guin was great! My husband has a very muscular cheat and arms and they sent new sizes right away to make sure he looked perfect for the big day ! I loved that they even had kids sizes!!! -
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Malori Sent on 01/02/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
GREAT service!
We loved working with Menguin. It was so convenient with having all the guys in the wedding party scattered all over. We even had the world's pickiest groom and they were always so friendly and helpful when we constantly bugged them with questions! The suits were super high quality and fit great, we got so many compliments!We loved working with Menguin. It was so convenient with having all the guys in the wedding party scattered all over. We even had the world's pickiest groom and they were always so friendly and helpful when we constantly bugged them with questions! The suits were super high quality and fit great, we got so many compliments! -
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Jordan Sent on 12/22/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
5 stars, would use again!
Our experience with Menguin was absolutely fantastic. Renting the suits was incredibly easy & we loved the try at home option. We loved being able to see where the groomsmen were in the process. All of the suits came in on time & fit everyone perfectly, we didn’t have to send anything back. All the guys looked amazing. Menguin’s customer service is also remarkable. Any questions or concerns were answered almost instantly & it was never difficult to get ahold of someone. Everyone was very pleasant & we would absolutely use Menguin again. Will be recommending to our friends!Our experience with Menguin was absolutely fantastic. Renting the suits was incredibly easy & we loved the try at home option. We loved being able to see where the groomsmen were in the process. All of the suits came in on time & fit everyone perfectly, we didn’t have to send anything back. All the guys looked amazing. Menguin’s customer service is also remarkable. Any questions or concerns were answered almost instantly & it was never difficult to get ahold of someone. Everyone was very pleasant & we would absolutely use Menguin again. Will be recommending to our friends! -
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Steve Sent on 11/25/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience
Everyone was amazed at the fit of each tux. We had a wide range of sizes and we only had a couple of size issues. They were quickly handled by the amazing customer service and replacements arrived in two days. Highly recommendEveryone was amazed at the fit of each tux. We had a wide range of sizes and we only had a couple of size issues. They were quickly handled by the amazing customer service and replacements arrived in two days. Highly recommend -
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Robert Sent on 11/20/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Mr. Robert Dyer
Five stars!! Easy and fashionable.Five stars!! Easy and fashionable. -
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Elizabeth Sent on 11/14/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cruise Wedding and Not A Single Issue
My husband and I got married on a 14 day Caribbean cruise. We received his suit a week prior to leaving for the boat. The suit was perfect! We wanted to purchase it, if fit so well! Our ceremony was 3 days into the cruise and we didn’t get back to the states until the 14 days was over. Menguin worked with us on a return date and was very flexible with us not having access to a UPS while in the Caribbean. We will definitely use them again, and I will always recommend them to my friends getting married!My husband and I got married on a 14 day Caribbean cruise. We received his suit a week prior to leaving for the boat. The suit was perfect! We wanted to purchase it, if fit so well! Our ceremony was 3 days into the cruise and we didn’t get back to the states until the 14 days was over. Menguin worked with us on a return date and was very flexible with us not having access to a UPS while in the Caribbean. We will definitely use them again, and I will always recommend them to my friends getting married! -
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Gabriel Sent on 11/08/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Simple and Clean
Great service and great help when I needed to change the sizes it was so simple but convienient and very affordable for the weddingGreat service and great help when I needed to change the sizes it was so simple but convienient and very affordable for the wedding -
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Samuel Sent on 11/01/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easiest rental experience
They helped me navigate a change in the order, a coupon code, and things I forgot to return. Seems like everyone else had a good experience too in the wedding.They helped me navigate a change in the order, a coupon code, and things I forgot to return. Seems like everyone else had a good experience too in the wedding. -
Quality of service
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Martha Sent on 10/10/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Menguin was awesome, and they shipped all correct sizes so quickly! Great quality clothes and great experience overall. I would definitely use again!Menguin was awesome, and they shipped all correct sizes so quickly! Great quality clothes and great experience overall. I would definitely use again! -
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Gordon Sent on 07/06/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Menguin made it super easy for all of the groomsmen to coordinate their outfits. I didn't even have to leave my home to receive my suit. Customer service was always very responsive with inquiries about size and fit. The suit fit great, and was also very affordable.Menguin made it super easy for all of the groomsmen to coordinate their outfits. I didn't even have to leave my home to receive my suit. Customer service was always very responsive with inquiries about size and fit. The suit fit great, and was also very affordable. -
Quality of service
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