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Weddings

Mandarin Garden Club Reviews

Mandarin Garden Club

Mandarin Garden Club

Jacksonville, FL
4.1 out of 5 rating, 7 Reviews
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Reviews

4.1 out of 5 rating
4.1 out of 5 rating
7 Reviews
83% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    4.1 out of 5 rating
  • Professionalism
    4.1 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    3.9 out of 5 rating

Awards

7
Weddingwire
4.1/5 7 reviews
Google
4.5/5 143 reviews
  • User2177162 Sent on 06/13/2015
    5 out of 5 rating
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      5.0 out of 5 rating
    Perfect Venue for us. Very inexpensive but everything we need to plan a great day!
  • S
    Susan Sent on 08/26/2013
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    The three-day rental was a blessing and made our wedding go so smoothly. It takes more time to put together a wedding than I ever imagined. Having the third day for the clean-up was great. We got to sleep-in late and take our time cleaning up.
  • User2407350 Sent on 11/03/2015
    4.8 out of 5 rating
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    Beautiful place! Great for those on a tight budget. Easy to know in advance what it would cost and for when. I rented for the whole weekend to make it easy on myself and family to decorate and clean up. I would highly recommend doing the same! Phone calls work best, leave a message and they will get back to you at their earliest convenience. I got married out in the Gardens on 10/31/15 and plenty of beautiful plants and flowers. They clearly take pride in their location and it shows in all the work done in the Gardens.
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  • Ronoh
    Honor Sent on 11/24/2014
    4.7 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      4.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
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      5.0 out of 5 rating
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    Mandarin Garden Club is a great facility. Suzanne was very easy to work with and great help in making your day perfect. The grounds are just beautiful and their reception room is a wonderful size. And it's all worth it for the price!
  • J
    Jaimie Sent on 05/18/2014
    4.6 out of 5 rating
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      3.0 out of 5 rating
    Was a very nice place for my wedding. Mandarin Garden Club was great money for three days for the set up, wedding day, and clean up. We are military and with military things change like a heart beat. The people were great but my wedding day had to change by one day and we asked for them if we could change to three different days by one day but they were not willing to change so we rushed the set up on the day of the wedding. The place was big enough and equipped with what we needed it for and it was beautiful. Thank you.
  • User2838583 Sent on 10/28/2016
    2.8 out of 5 rating
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      3.0 out of 5 rating
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      2.0 out of 5 rating
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      3.0 out of 5 rating
    Bad customer service will not be using this venue again

    Mandarin Garden Club's reply:

    May I ask the date of your rental. We have recently changed our Rental Representative due to some issues. Hopefully we won't have problems in the future.
  • User1613561 Sent on 05/10/2014
    2.1 out of 5 rating
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      2.0 out of 5 rating
    • Average response time
      2.5 out of 5 rating
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      2.0 out of 5 rating
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      3.0 out of 5 rating
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      1.0 out of 5 rating
    Unless you have to find a location, steer clear of this place!
    So we booked this place and only needed it for one day. That is an option on their website, but when we tried to book it they said they only rented it for the entire weekend. We booked it anyway and planned to have our wedding outside. When we went to pick up the keys the person who met us went through this elaborate process before getting the keys that took over 30 minutes. Ok fine. We ended up having the ceremony inside because of the weather but we did not have the reception there. When we turned the keys in that following Monday the lady who checked us in was totally over the top anal retentive and made us clean up things that were in the forest on the adjacent property (and we were nowhere near that portion of the property) along with cleaning outdoor mats after the rain. Really? And what about the deposit of $500? They mandate you pay in cash, but not only do they not reimburse you in cash, but they send you a check that takes up to a week to get to you. Be wary of this place.