Mama Stortini's Restaurant - Puyallup Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
39 reviews
Recommended by 92% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
Awards
39
+20
User photos
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Featured
Siena Sent on 08/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top notch food & service
My husband and I used Mama Stortinis to cater our wedding last month and everything was absolutely fabulous. Their customer service was amazing from my initial reach out and they planned and coordinated everything amazingly and asked lots of questions I wouldn't have thought of to make sure they were doing everything just how we wanted it. The day of workers were SO fabulous and everything was put together smoothly. The food was top notch and all of our guests were raving about how good it was (especially the sage brown sugar sauce with chicken). Thank you Mama Stortini's at for providing excellent service and food!Mama Stortini's Restaurant - Puyallup's reply:
Siena,
Thank you SO much for your 5-star review and your very kind words! We are so grateful that you entrusted us with your event and always strive to give the results that you envisioned for your day! We wish you and the hubby a life full of love and laughter! -
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Lauren Sent on 01/20/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!!
We had an amazing experience with our wedding caterer from start to finish. The food tasting was incredible, and when my parents couldn’t make it, the team was kind enough to box up food for us to take home to them—such a thoughtful touch that meant a lot to us.
The staff was always so friendly and quick to answer any questions, which made the planning process easy and stress-free. On the day of the wedding, they went above and beyond. The manager personally brought us our dinner and even started us off with two drinks each, which was such a nice gesture and really helped us relax and enjoy the moment.
The bartenders were friendly, funny, and a huge hit with our guests—everyone loved them. Even now, people are still talking about how great the food was. We couldn’t recommend this catering team more!-
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+10 photos
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Talisha Sent on 07/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious food!!
Sooo delicious! We had chicken parm and noodles with three choices of sauces. I delicious salad and fruit. All the food was hot even though there were no kitchen hook ups. The caterers checked on us multiple times and their service was so professional and lovely! -
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Cory Sent on 05/27/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Catered 250 people - Would hire again!!
1st off, Meryl was incredible and working with her was a pleasure. Leading up to the wedding, she handled everything and was so easy to work with to plan around our budget while providing great food and better service. Her team handled 100% of the serving (food and bar) day of and our guests LOVED the bartenders and staff. I could not recommend Meryl and team enough for any event you are planning. We knew the food and bar were in great hands and did not worry about a thing day of. -
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Alex Sent on 04/20/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect!!!
Everyone at mama Stortini’s was so helpful and kind. Answering all my little questions and concerns. And of course the food was delicious!!! -
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Cassandra Sent on 08/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!!!!
We got married August 2 of this year and booked this caterer last year so we had a lot of time to plan and coordinate. Meryl was absolutely AMAZING. She is knowledgeable, professional, and just an overall kind genuine person. She gave us really good advice and knew her stuff! To be honest, me and my mom felt like a deer in head lights and we don’t know what we would have done without her. She also recommended an amazing wedding planner for us. We had 250 guests and I am still getting compliments on how great the food was. I am Vietnamese so I was worried the food would disappointed my family because it wasn’t our traditional food and they were loving it!!!! They couldn’t stop talking about it! Very pleased with the staff and how much they helped make the wedding run smoothly. Thanks again!!! -
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Alyssa Sent on 07/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would recommend!
Very easy to work with, great food, plenty of options to customize your own menu! -
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Ariel Sent on 07/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent wedding vendor!
We thoroughly enjoyed having Mama Stortini's cater our wedding! The food was delicious and all of our guests thought so too! We got so many compliments on the food. There were several sauce and meat toppings the guests could choose from which is nice. They bring a menu to be placed on the table for the guests to see. The caterers were all very nice and showed/cleaned up in a timely manner. They made sure they were on the same page with what our needs were before the wedding and plans were reviewed so that the day of I barely noticed they were there. I did not speak with anyone which was nice. I did not have to answer any questions while they were there, they just knew. We did not have a cake to be cut, but had cupcakes to be served and placed out when it was time, and they did that no problem. They provided aluminum tins for us to take leftovers home (which was nice because family got to enjoy the food the next day also). I think my favorite sauce is the alfredo, and I am very particular about my alfredo. It has a rich, creamy flavor. Also pretty affordable! They offer other services like linens, bartending, and dinnerware, but we did not choose that route. Thanks so much Mama Stortini's! We will be coming back when we are in the area :) -
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Tiffanie Sent on 06/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food and service at a great value
Mama Stortini’s made catering easy. The food and service were a great value. We received many compliments about the taste of the food. They seemed very attentive and provided free cake cutting service. They made special arrangements for the groom and a couple of guests who had dietary restrictions. We were able to rent cloth napkins and china through them at a lower cost, which helped us easily cross one more thing off our to-do list. -
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Jodie Sent on 03/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond
As the mother of the bride & wedding planner. Our experience was outstanding. I was able to enjoy the reception without having to micromanage, a few things were verified and that was it. Food was just like at the tasting. Just Perfect! -
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Nikaela Sent on 12/27/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Wedding Meal Ever
Mama Stortini's really hit it out of the park. We chose the tuscan chicken meal plan with 3 different kinds of sauces and I'm so glad we did! We were going to go with a more traditional steak & potato choice, but this option blew us away at the tasting. I worked with Meryl and Jade, who were SO incredibly responsive it made everything so easy. They worked to help us get everything we wanted while staying in-budget. The food was the most delicious food I've had at a wedding (yes, I'm bias!) and our guests keep raving over the Tuscan Chicken. they even sent us home with the leftovers and we've been eating off it for most of the week. We would absolutely recommend them to everyone! -
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Michaela Sent on 11/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I mean what do you expect?!
We choose Mama Storinis for their amazing food! What we got was so much more then we bargained for!
The food was amazing as to be expected, and our guest complimented it all night long!
In addition to the food Jade and her team also help you pick out all the linens and they set up all the tables! The team also served as our bar tenders and they cleared dishes! They were amazing!
With Mama Stortinis you don’t have to worry about a thing! They’ve got you covered!
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Mrs. Sent on 11/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food and service
Working with Meryl was seamless, the food was perfect, the service at the wedding was awesome! The employees were helpful, upbeat, friendly. We had many compliments and as an added bonus, the price was perfect! They do all the setup, supply everything, bartend, cake cut, we had nothing to worry about on our special day! Highly recommend! -
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Merrilee Sent on 06/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Meryl and Jade were absolutely amazing to work with! They helped me with not just catering but with other vendors I might need! So many compliments on the food and table settings! -
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Alene Sent on 04/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mama Stortini's catered my wedding and I couldn't have been happier. Meryl and Jade were an absolute pleasure to work with from beginning to end. My every need and detail was met far beyond my expectations. The personalized attention I received couldn't be matched. Our guests raved about the food and service. I would highly recommend Mama Stortini's for any wedding or event. -
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Laci Sent on 03/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mama Stortinis catered our wedding in October 2017. We had the most incredible service during our planning stages and day of. Jade is literally amazing and was available to answer every little question myself or my mom had. She went above and beyond to make sure the day ran smooth and there weren't any hiccups along the way. The day of our wedding was raining and might i add we had 300 guests- so they had a lot of stuff to bring in and organize! The whole Mama Stortinis team did this all with a smile on their face. They were on time, professional and the food was phenomenal! Our guests are still raving about the food! They also boxed up all of our leftovers for us which we were able to enjoy with family and our bridal party the next day. Mama Stortinis is who I would recommend over and over to any bride getting married in the future! -
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Pamela Sent on 11/07/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Meryl is super accomodating and even allowed us to put less than 50% down for our catering. Mama Stortinis really is giving us a great value. We will end up spending about 1500 for an appetizer, 2 main dishes, bread side, and fruit for all of our 85 guests to enjoy. -
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Jocinda Sent on 08/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I really enjoyed working with Mama Stortinis on our wedding food. We worked with Meryl and she was really good at responding and getting our pricing questions answered so that we could make the best decisions. The main reason why we went with this catering company is because it’s a preferred caterer with our venue.
All of our guests seemed to really enjoy the food and we heard from so many people that it was delicious!
As a bride, I was constantly balancing ways to save money and having the stress off of my shoulders. A few things that we did that helped with our catering budget was we purchased our own table linens. I’ll be completely honest – it’s actually cheaper to buy all of your linens and throw them away then it is to rent them. We decided to purchase crinkled tablecloths so we wouldn’t have to press them and they looked really lovely. We also purchased our own sparkling cider for toasts (we had a dry wedding) this saved us so much money because the cost to have the catering company provide this was $2.00/person while I got every bottle of cider for around that price.
The only frustration that I had was in regards to drinks. We paid to have Mama Stortinis provide water/lemonade/coffee during our event but we were told a few days before that we should bring bottled water. I was under the impression that we shouldn’t have to deal with any drinks other than the cider but I guess they only have a certain amount per guest that they will supply for so if you are getting married on a really hot day, expect to get told to bring bottled water.
Other than that we had a lovely experience with this caterer and we would totally use them again!
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Amanda Sent on 07/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mama Stortini's was responsible for catering and drink service at our wedding. With this, they coordinated and provided linens, place settings (china/silverware/napkin rings), appetizers, dinner buffet, and full bar service (purchasing and serving the drinks). They had a well organized process for managing all of these different aspects and were flexible on making changes throughout the as our plans changed. They were flexible on our requested arrival time, arriving earlier than they initially planned, with an adequate amount of staff. They diligent throughout the night on refreshing the buffet and clearing tables. They even had some special touches we weren't expecting including helping set up the dessert table (provided by a different vendor), bringing a custom wood sign with our initials and wedding date for the bar, and using Chafers that perfectly matched our theme. Overall, we and our guests were very satisfied with the service and food and would be happy to recommend them for a similar event. -
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Elizabeth Sent on 01/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mama Stortinis catered our wedding and it was absolutely fabulous. Not only was communication during the planning process was easy, but their food and the staff's customer service was just top notch. Although I was the bride, many of our guests raved about the staff's genuine service. They also made accommodations for our gluten-free guests with no additional charge. I would highly recommend their services! -
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Rachelle Sent on 09/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mama Stortini's is by far the best catering we've had at a wedding! I worked directly with Jade in their catering department and she was so friendly and easy to work with! She helped us create the perfect dinner menue and bar selection. We lived out of town and she was easily accessed via email! The staff present for our wedding day was very professional and very helpful with dinner and dessert time! As the bride and groom they served our drinks and dinner for us while everyone started to get in line. We were very pleased with Mama stortinis and enjoyed our left overs that they packed up for us! Thank you! -
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Alicia Sent on 02/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book Mama Stortinis Catering NOW!!! We had such incredible service from their entire team! They answered all of our questions in the planning stage, and were absolutely incredible on our wedding day. They were on time, professional, and worked their butts off! It was so wonderful to book their catering services, and to also rent plates/flatware/glasses and linens from them! It was super easy as they brought it to the venue and cleaned-up and took it all away after our event! Meryl, their Catering Director was so fantastic to work with! You won't regret selecting them as your caterer! :) -
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User6951525 Sent on 09/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had Mama Stortini's cater our wedding and couldn't have been happier with our experience. We met with Meryl early in the process and we just clicked. Our tasting was amazing, better than any other tasting we went to when choosing a caterer. We would have chosen Mama Stortini's just based on that, but on top of that they were very budget friendly, which is something we really appreciated. Throughout the whole process Meryl was great at answering all my questions and making whatever changes we wanted. She was patient when I couldn't make up my mind, and also offered advice in areas we weren't certain about. She wasn't technically working our wedding but still managed to stop by and wish us well on our wedding day. Such a great experience....oh and the food was delicious! We had a lot of people patiently waiting for all the guests to go through the buffet so they could back for seconds! Overall we loved working with Mama Stortini's. -
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Linda Sent on 08/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extremely helpful, knowledgeable, easy to work with and a good value. They made planning for an event of 150 guests so easy. The food for our wedding reception was delicious. The help that day were all friendly and competent. I would highly recommend Mama Stortini's. -
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Ruth Sent on 07/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had them cater our wedding in July. They were very accommodating and helpful. The wait staff was exceptional and helped out so much with set up & cleanup. Food was phenomenal my guests kept raving about the food! -
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User1177356 Sent on 05/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an awesome experience with them for catering. They met my every need and took my calls and meetings whenever I had a question. I got so many compliments on the food and they did all the linens and clean up. I really enjoyed working with them and think they had an A+ plus service. I went through the puyallup, WA catering office. -
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Jill Sent on 08/31/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have been going to this restaurant for a long time and love their food, so it made total sense for us to use them as our caterer. They did not disappoint! They worked with us to create the menu and service we wanted for the wedding. I was worried we would run out of food, as we have been to weddings before where this has happened and guests are starving. They did a great job of not underestimating the amount of food that would be eaten and their service was excellent. The food tasted just as good as the restaurant and we still have people tell us how great the dinner was. We had a great experience with Mama Stortini's and plan on going to the restaurant every year for our anniversary. -
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Vanessa Sent on 06/01/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food at experience was amazing!!! It was a huge hit with all of the guests. -
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Kate Sent on 10/27/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Above and Beyond Experience
We used Mama Stortinis as the caterer for our wedding but they did much more than just catering! They were an amazing one stop shop for rentals (linens, china, glassware, chargers, chandelier, food, desserts, drinks, bartender and bar) and brought support staff that helped my set up crew of friends and family and did an amazing job assisting with the flow of the reception. Stortinis had worked with Events on 6th (wedding venue) before and knew the place well. With Mama Stortinis and my own set up crew the day ran beautifully without a single hitch!! Getting to go to the rental place and pick out all the rentals and set up an example table was such a wonderful service and made it fun! Also getting to go to the restaurant for the food tasting and picking out which dishes was wonderful. Our guest enjoyed the food and desserts! And Stortinis set up and ran our bar with one of their bartenders. Even had several people who helped with the table set ups and keeping water glasses full and clearing up plates. They went above and beyond and even made us a cute wooden decor sign with our initials and wedding date inside a heart which we now keep in our house. Pleasantly surprised at there above-and-beyond professionalism and quality service. Would not have been able to do the wedding without them! Highly recommend!!!
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+5 photos
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Caroline Sent on 10/24/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good catering for a wedding
Mama Stortini's catered my wedding and they did a wonderful job. I worked with Jade and she made the process painless. They provided a vegan meal for me, and a few of my guests. They cut our cake at no extra cost! The food was good, too. It was fun to have Italian food, and our guests told us that it was better than most wedding food. The on-site caterers were very professional, too. We did end up with a lot of leftovers, though! I think we may have paid for too much food. Oh well! Too much is better than not enough, so I am thankful for that. Overall, I would highly recommend Mama Stortini's! Thank you, Jade and Mama Stortini's for making the food part of the wedding so great! -
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Theresa Sent on 10/29/20154.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very satisfied with Mama Stortini's. They are very budget friendly and the food was great! They were organized and everything went great on our wedding day! -
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Danae Sent on 01/18/20144.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Mama Stortinis was wonderful! We used them as our recent wedding caterer and couldn't believe how great they were. Meryl and Jade were so flexible and quick on responding to my emails and phone calls. You can customize your menu to your liking and the rental place they work with is great as well. We had so many compliments on our food and how well the wait staff was. They also cleaned up and provided all the linens and china and did not charge us to cut our cake or serve at our dessert bar. Future brides you will not be disappointed with Mama Stortinins Catering Services. -
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Ashley Sent on 07/30/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved our caterer! The food was fantastic and they did a beautiful job setting up the venue for the wedding with our coordinator.
If you are looking for delicious Italian food go here!
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User6951523 Sent on 08/19/20144.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Mama Stortinis catered my wedding in July. Meryl Pudding was super easy to work with and was very responsive to my emails and phone calls. They were able to work with my budget and the food selection was delicious! I chose to have a pasta bar with salad and bread. She also supplied the bar tender and was very helpful in choosing the wine and beer. Everyone at the wedding enjoyed the food. I got many compliments and it was fun to have a selection of sauces for people to choose from. I chose to have a buffet instead of a plated dinner to save on costs. Everything was presented nicely and the staff kept refilling the food as it ran low. The staff also set all of the tables and even helped set up the centerpieces. That was SUCH a blessing! Everything turned out beautifully. The staff was very kind and was attentive to the mine and the groom's needs. My only disappointment with the meal was that I wanted to have the toasts during dinner while the guests were eating and because of the small staff it took them a long time to get the champagne out to the guests. This caused a delay in the evening and affected the time constraint we had at the venue. Other than that though, the staff was super east to work with and the food was delicious! -
Quality of service
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Jamie Sent on 08/31/20144 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Enjoyed the Milan room for our wedding party and parents for the rehearsal dinner. The fact that we got our own room was great. The food was wonderful. Waitress just didn't seem to be overly happy. -
Quality of service
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Chantelle Sent on 09/01/20152.5 out of 5 rating2.5
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 2.5 out of 5 rating2.5
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Value 2.5 out of 5 rating2.5
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Flexibility 2.5 out of 5 rating2.5
This was our absolute favorite restaurant to eat at and we couldn't have been more excited to book them for our wedding. Our original meeting was great I asked lots of questions about what was covered and what came with the service charges. I received a phone call from Jade, that the linens didn't come in the colors we wanted so we scheduled an apt in tacoma to meet to look at the linens but Jade didn't showed up from mama stortinis, just my husband and I. When I called, the manager said that Jade was off, needless to say we figured it out on our own. Wedding day... I was communicating with Jade about wanting to pick up some linens early that AM so I could set up some of the tables. When one of my bridesmaids got there nobody answered her even though she walked all over the building yelling hello, then 15 min later I stopped by and did the same thing again no answer, so I was unable to pick up the linens. They were 45 min late for set up, they told me in our original meeting they would use the china and silverware I paid to use at my venue, but set up plastic silverware and used plastic plates, didn't bring water dispensers like we discussed and was in my contract. It was kind of a mess and very unorganized. When I reached out to the venue I got a run around and Jade tried telling me she didn't have any of it in our emails, which why would she it was spoke about in person when we booked. Anything you speak about to them make sure it is written down on your contract, but even then it may be forgotten, like our water!!! The food itself was amazing but the experience definitely hindered a little on my day! When you are paying $4,000 for a service I expect to have professionalism. -
Quality of service
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Ceyzanne Sent on 08/30/20172.1 out of 5 rating2.1
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Quality of service 1 out of 5 rating1.0
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Average response time 5 out of 5 rating5.0
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
The staff sent over for our reception personally told us that they were going to rinse all of our plates and flatware for us, they didn't. Leaving my family with the job of doing it and barely enough time to get out of the venue in the allotted time we had. The pasta was served cold, my husband bit into a bone in the chicken and while they were kind enough to set aside appetizers for us while we got pics done, they left them on the table so they were completely cold by the time we got to them. -
Quality of service
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Sarah Sent on 05/05/20111.5 out of 5 rating1.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
We loved the restuarant and enjoyed eating here. We thought this would be a great selections for our food, man were we wrong! When the big day came ,wow what a disappointment! We had ordered several appetizers for our cocktail hour and the servers never brought them out, thought we wanted them with our main meal!?!?! That's what we ordered DINNER for! We also paid for water goblet for each guest and rented water pitcher, so our guest could have this if needed! The servers never thought to actually fill the water goblets, instead just let them sit empty with napkins in them!?!?! They realized their mistake after and offered to refund payment which was very nice, but when questioned on the amount they said " we have been more then fair considering the food was served and the appetizers were enjoyed"! We feel differently and will never refer a friend or family member to them! -
Quality of service
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Joann Sent on 07/12/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
If there was a way to give what this business considers catering a zero, I would do so. Since the moment that we began working with them I was unsure that they were going to be worth the outrageous charges that continued to get added to my daughters catering bill for her wedding however my son in law had already paid the deposit and we were stuck with them. Both girls who I were in contact with via email were so pushy, it would take days to hear responses from them and I constantly felt as if I were being forced to follow their ideas rather than getting to express my own and what my daughter wanted for her wedding. When it came time for the food, the chicken was so try and hardly seasoned and the pasta sauce tasted as if it were Prego mixed with some additional Italian seasoning. It took forever for their staff members to clean up the dinning area and most guest left their plates half full and had to stack them in the middle of the table to get them out of the way. Thank God the venue was surrounded by restaurants so we could send my son to get some real food for the bride and groom to enjoy in their dressing rooms. Never would I suggest this company to anyone for either catering or casual dining the value is not worth it. -
Quality of service
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