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Lisa's Bridal Reviews

Lisa's Bridal View more information

Reviews

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4.4 out of 5 rating
4.4 out of 5 rating
23 Reviews
87% recommend it
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Awards

23
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    Sasha Sent on 01/03/2015
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    I purchased my Wedding Dress from Lisa's and was wowed with the service I received. From the very beginning I felt as though I was the most important person in the salon. The options they gave me fit exactly what I was looking for and the final dress was absolutely perfect. Each appointment thereafter went smoothly and all requests were taken care of seamlessly. Thank you for helping me find the dress. It was perfect!
  • User1866384 Sent on 10/15/2014
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    We bought our bridesmaids dresses here. They have a deal on some where you can opt for "no frills" if you buy 3 or more which means you take them home when they come in and get alterations elsewhere - good options if you are looking for price reducion. We didn't opt for this just for convenience. The dresses came in quickly and alterations were great. Good selection as well.
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    Chelsea Sent on 10/03/2014
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    Lisa's Bridal was great! I got my dress and bridesmaid dresses from Lisa's and the level of service we received was fantastic.
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  • A
    Amanda Sent on 08/25/2014
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    I dont know what I would have done without the team at Lisas Bridal. Our consultant, Azalea, was a dream to work with. She listened to what I liked and knew exactly what to pull. When I wasnt finding exactly what I was looking for, she went to the back and pulled a brand new dress that hadnt even hit the floor yet. It was the one! In less then an hour, with only one session of trying on dresses, I had found my dress. When my husband and I decided to change our wedding date and only had a week to get things in order, the whole team at Lisas was amazing. They got me into alterations right away and within 5 days had the dress fitting beautifully to my shape. Not once did anyone say it wasnt possible. They just rolled with the punches and worked a little magic and presto chango my perfect dress.
  • User1718481 Sent on 07/17/2014
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    It was a total "say yes to the dress" moment:
    I spent a ton of time searching for the perfect dress, not finding anything remotely close to what I wanted (head to toe beading) and lo and behold, my consultant pulls out my dream dress from the back room! She really understand what I wanted, and she and the whole team there make the entire experience so fun!
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    Angela Sent on 06/09/2014
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    I loved my experience shopping here. They were respectful of my budget and as soon as I walked in, they pulled the perfect dress for me. I found it best to shop around because once I saw "the one" there was no hesitation.
  • User1293553 Sent on 08/19/2013
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    We went to about 20 bridal stores in vancouver and seattle area and Lisa's was the best. It had great/large dress selection and reasonable prices.

    Lisa's bridal went above and beyond for us when I had a panic moment and realized I had accidentally ordered the wrong dress (my mistake - I was very last minute and frazzled the day I put the order through). Though it was very close to the wedding, Lisa's staff worked with me to help rectify the situation and get me in my dream dress for the wedding (and they magically did so without asking much from me). What's more, the seamstress helped rush the alterations and everything came together seamlessly.

    Thank you so much
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    Victoria Sent on 05/30/2013
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    Loved my dress sooo beautiful!!
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    Meaghan Sent on 05/07/2015
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    Erika was an amazing consultant and really went above and beyond what I would have ever expected. She helped me find not only my wedding dress but also tuxedos for the groomsmen and dresses for the bridesmaids but I never once felt pressured to buy from them. The store itself was really flexible in getting appointments and working with me. They had a really good selection as well.
  • User1861291 Sent on 10/13/2014
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    The choices are endless, the staff are really friendly. Got my dress and my bridesmaid dresses all in one at this very location. It wasn't easy to make a weekend appointment but it was worth it to get all done at one location!
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    Leah Sent on 02/07/2015
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    I found my dream dress at Lisa's bridal for my October 2014 wedding. The women there were so helpful and made me feel very special when trying on dress after dress. The alterations department did a great job as well to make sure the fit was perfect!
  • User1213659 Sent on 06/24/2013
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    I loved my dress. I loved the service i received at Lisa's Bridal. I thought their prices were a little pricier, but again which Bridal store isn't!!... they have lots of option and very patient with your decision. I went over 6 times to finally commit to my dress and every time I went my consultant (Maggie!) was very patient with me.
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    Tam Sent on 08/13/2014
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    I bought my wedding dress here which I loved. Lisa's was my first salon I visited and the first dress I tried on was the one I ended up buying. My consultant was Vivian and she was helpful but not at all pushy. She encouraged me to continue shopping around so I could be sure when it came time to buy my dress. I left the salon thinking wedding dress shopping would be easy if all appointments were as great as my first.

    I went ahead and bought my dress from Lisa's as well as doing my alterations there. They were pricy but as much as I had expected due to the lace hem and multiple layers.

    The only thing was on the day of my bustle kept coming loose but I'm not sure if it that was because of the salon or a combination of my sister not securing the hooks tight enough and my determination to dance very vigorously :)
  • User1456076 Sent on 11/27/2013
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    Lisa's has a great and beautiful selection of wedding dresses. My consultant was amazing and helped me find a perfect dress. The only downfall is the cost of alterations. Very expensive. Sheila was by far the best seamstress there. She altered my wedding dress perfectly. Someone else altered the bridesmaids dresses and the work wasn't done very well. Overall, I enjoyed my experience with Lisa's.
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    Robin Sent on 09/22/2013
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    Professional service from reception, to saleswoman to seamstress. Went out of their way to find and redirect a dress to this location, in my size in the exact style that I was looking for. Took some searching but they found it!
  • User2075292 Sent on 03/24/2015
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    Lisa's Bridal has so many options and a great variety to choose from. My consultant was especially friendly and detail oriented! She helped me find the perfect dress in less than an hour! AMAZING! I went in with some pictures from my Pinterest account and she listened to every word I said. She brought me dresses that were exactly the style I was looking for and I didn't feel overwhelmed at all.
  • User2104750 Sent on 04/22/2015
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    Despite some reviews I had seen about Lisa's Bridal, I had a good experience here. I purchased a dress from a trunk show, which was reasonably priced and very unique. I got tons of compliments on it, both in the store and at my wedding. The dress arrived in the time promised, and even though it was about 6 months before my wedding, they accommodated me to come in twice to try it on, in addition to coming in for alterations. The seamstress who did my alterations, Sheila, was lovely and did an excellent job (and I am a perfectionist). I can't speak to the cost of alterations as I luckily needed almost none. The only disappointments I had were with respect to their veil selection (very few were plain (almost all had edges, sparkles, etc), so I ended up getting mine elsewhere), and the fact that they rip the tags out of their dresses so that you don't know who the designers are (and don't technically allow photos). I think ripping the tags out is very objectionable, and totally unnecessary, as if someone was going to copy a dress, they could do it from photos. It just cheapened my whole view of the store. Luckily I was able to determine the designer of my dress because of the trunk show.
  • User1596089 Sent on 04/24/2014
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    I found exactly what I was looking for and it was within my budget of $1000.00! The staff are all very kind and helpful. My one complaint is that I also ordered my bridesmaid dresses here and they told me that I had to put my order in that day or the dresses would not be on time for my wedding. I was forced to make a rushed decision and the dresses have come in 3 months before the wedding.
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    Sanna Sent on 12/13/2013
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    I found my perfect dress here. My viel was a week later then they had orignaly told me but over all i was satisfied
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    Amy Sent on 05/30/2015
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    My moh and I had just realised that wedding dresses are very expensive, take months to arrive and cost a fortune to be tailored, so when we walked into lisa's without an appointment and they took us right away we weren't expecting to find anything in particular. They were helpful but steering us towards items beyond the upper limit of my budget. I found a dress on the sale rack though that was 50% off if I bought it off the rack. It fit perfectly width and height wise so no tailoring needed. It seemed like a good deal compared to the other dress prices I had been seeing and it was much much closer to my budget. I bought it that day because they couldn't hold it and I didn't want to waste any more time looking for something I wasn't likely to find anyway. They were very kind and helpful and said to bring it back for pressing before the wedding for 35$. Overall I was very satisfied with the purchase, the staff and the atmosphere of the store.
  • User1183965 Sent on 06/02/2013
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    This store was the only one in my area that carried the designer I was looking for.
    Everything I ordered arrived on time, and the alterations (though very costly!!!) were impeccable.
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    Julia Sent on 07/14/2015
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    I was really disappointed with the service I received at Lisa's Bridal and Leading Man Tuxedo. I purchased my dress and 4 bridesmaids dresses from Lisa's Bridal, and rented 6 tuxedos for our July wedding. Rita, the sales lady who helped me was very nice and accommodating - she made the whole ordeal worth it. The other staff at Lisa's really dropped the ball. Non stop errors, forgetting to order extra fabric for bridesmaids dresses, misquoting prices at the point of order and not honoring the first agreed upon price, terrible fitting jobs for the groomsmen, not having samples ready for tux fittings and being told to "use your imagination".... not the level of service I expected. Miraculously in the end it all came together and I was really happy with all of our dresses. I am thankful that I didn't get any alterations done in house after seeing how horribly handled our order was. There are no good bridal shops, they all have problems.... go in with low expectations and you won't be disappointed. Also get everything in writing and TRIPLE CHECK EVERYTHING if you go to Lisa's Bridal.
  • User1400450 Sent on 10/25/2013
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    I had a great appointment with my consultant and found the dress I loved. But then I found the same dress at a different store for a few hundred cheaper. When I went back to Lisa's and told them, they offered to sell it to me for the cheaper price. So I bought the dress. I was on a time crunch as my wedding was in 4 months! Then almost 3 weeks later I got a call from the manager and he informed me that they could not honor that price. I was very upset since I already paid them and signed a contract and they hadn't even ordered my dress and I was only finding this out 3 weeks later! He was really rude to me on the phone and refused to order my dress unless I came in and paid the difference. So my husband looked it up and it was against sales and services law and he printed it out and marched in there the next day and basically chewed out the manager. At first he was rude to us but then when my husband asked him if he was familiar with that law and brought out the papers, he was all of a sudden super nice and said it was no problem to sell me it at that price.
    Also they try to get you to order a dress too big so you have to pay a lot for alterations. I was told I needed a size that was 2 sizes bigger then the sample I tried on which fit me perfectly...I refused and ordered only 1 size up and still needed alterations.
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