L'Auberge Del Mar Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
Awards
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Featured
Kj Sent on 07/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beachside Fairytale Wedding in July at L'Auberge Del Mar
From the beginning, L'Auberge Del Mar was where I had my heart set on getting married at. The night that we got engaged, my fiance had booked us a room at L'Auberge and from there we both fell in love with the venue.
Fast forward to the planning process, and every single staff member, waiter, valet, bartender, planner, coordinator that we worked with and spoke to was SO wonderful.
L'Auberge Del Mar is the perfect beachside fairytale wedding venue. It's no surprise they have weddings almost every weekend- they are truly a dream destination for friends and family to visit from out of town, or for San Diego locals to experience the magic of Del Mar in our own backyard.
I would like to extend a few Thank You's especially to Whitney, for making the whole process seamless, to Dionne for making our weeks leading up and our day-of wedding an absolute DREAM- seriously Dionne was the best. So sweet, calming and wonderful to work with. And of course everyone who worked the valet, bartenders, servers, and staff during our wedding weekend.
Our guests, who mainly came from out of town, were all raving about L'Auberge. The views are incredible, they all loved how welcomed they felt, how amazing the lobby smelled (seriously a scent I'll never forget!), and how DELICIOUS all the food & drinks were!
Our wedding weekend was truly perfect thanks to everyone at L'Auberge Del Mar, and I just wish I could relive the weekend again and again! Thank you thank you thank you L'Auberge Del Mar! -
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Kate Sent on 11/17/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Wedding Venue!!!!
WOW! We had our wedding in late October at L’Auberge, and it was absolutely perfect. L’Auberge is a stunning backdrop to host a wedding, but that is only the beginning. From the moment we reached out, we simply could not have been happier with the wedding services and coordination at L’Auberge.
Specifically, Alexandra was so easy to work with to understand our needs and put together a wedding package which included accommodations for many of our guests. Their wedding coordinator, Dionne was beyond amazing throughout the entire process — she is an incredibly lovely person, and a wonderful partner in helping plan every single detail of our amazing day. She made me feel like I was the only Bride she was working with, and that our wedding day was the most special day…and it was! The entire of staff of L’Auberge were incredibly kind and accommodating, the food was amazing and we cannot even begin to describe how wonderful the service was! Our guests were raving all weekend!
We hosted a wedding for 160 guests, with the majority from out of town. Our guests were amazed with L’Auberge — the location, the hotel, and most especially, the personalized and friendly service of the entire hotel staff. They went out of their way to welcome our guests, and provided top-notch service throughout the weekend.
We highly, highly recommend L’Auberge!! -
Quality of service
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John Sent on 10/02/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue for a wedding, even better Staff!
The venue is beautiful and the pictures speak for themselves. It doesn't get much better than an oceanside sunset view during your wedding, but what sets L'Auberge apart is the quality of their staff. From the sales manager to the event service manager and the banquet staff, everyone is extremely professional and genuinely friendly. They are truly a service-oriented team and will do their best to make sure your dream wedding experience becomes a reality. -
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Jade Sent on 09/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Absolute DREAM wedding!
We had the most magical wedding at L'Auberge. The venue is absolutely breathtaking and you feel so welcomed from the moment you walk in. Every single staff member from valet, waiter, bartender, servers were so incredibly attentive. The entire staff went above and beyond to ensure the day went smoothly and the attention to detail was impeccable. Dionne, the event service manager, was amazing and really made it such a seamless experience for us. I could not have imagined the day going any better, our wedding was absolutely magical. We cannot wait to go back! Thank you again to everyone at L'Auberge! -
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Melissa Sent on 09/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Weekend at L'Auberge Del Mar
We celebrated our wedding at L'Auberge Del Mar two weeks ago, and we could not have had a better experience! Starting from our initial venue tour with Whitney, all the way through the planning process with Dionne, and then into the actual wedding weekend and day of with the whole team, everything was perfect. The venue itself is absolutely beautiful (you can't beat the ocean views and the gorgeously appointed property), the food is delicious (thanks to Chef and her team for accommodating our various dietary needs!), and the team is friendly and accommodating. In addition to our actual wedding, we hosted a brunch the next day at L'Auberge, and it was also wonderful! We also had a number of our guests stay at the hotel, and they raved about their time there! -
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Jennifer Sent on 08/11/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 recommend
My husband and I got married at L’Auberge Del Mar yesterday on the Pacific Terrace and it was an absolute dream. To say we are happy is an understatement. We had the most incredible experience and all of our guests were blown away with all of it and said that the day was breathtaking. The hotel staff is incredibly kind, responsive, and so hardworking. We are so happy with our decision in getting married there and if you’re looking in Del Mar, look no further than L’Auberge. The sunset over the Pacific terrace during our reception was incredibly beautiful and a staple in the evening!! 10/10 recommend. We worked very closely with Dionne Hesley, the events manager, and she was an absolute joy to work with! We are very pleased with how everything turned out!
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Madeline Sent on 12/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing all around
Since I was a little girl growing up in Del Mar it was my dream to get married jere one day. It was everything and more I could have dreamed of, and they pulled it together for me in 14 days. They were extremely helpful and took away all the stress of pulling together a wedding in 2 weeks time. You guys are amazing thank you! The set up, the food, and the event coordinators were 10/10. Couldn’t be happier with the outcome! -
Quality of service
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Natalie Sent on 11/09/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Felt like royalty!
ABSOLUTELY the most luxurious experiences I could have imagined. My husband & I got married on October 7, 2023 and had the opportunity to work with the most amazing event services managers, Dionne. From the day we checked in to the day we left the venue, we were treated like royalty. Not only that but we were incredibly blessed to have the most gorgeous cotton candy skies sunset during our reception that made it all feel like a dream. From staff, to details, to venue location, to literally everything, L'auberge exceeded my expectations. HIGHLY recommend as the #1 venue to get married!!-
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+4 photos
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Quality of service
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Jennifer Sent on 08/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Get married here
We just had our wedding at L'Auberge, and it was an incredible experience.
The attention to detail, staff, and service was incredible.
The management team knows exactly what they are doing.
In addition, the sound system and the food (steak was perfectly cooked, fish was so soft, sorbet never melted) was perfection.
I am so so happy we chose this venue, it is beautiful inside and out. -
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Alix Sent on 11/27/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of our dreams
Having our wedding at L'Auberge was a dream come true. The L'Auberge team truly knows how to deliver 5 star service. I cannot say enough great things about this venue. Communication was excellent throughout the planning process. We felt at ease knowing that we had a reliable and experienced team handling the biggest parts of our big day. Our tasting experience was incredible. The food and service the day of our wedding was AMAZING. And of course the venue itself is absolutely gorgeous. We look forward to returning to L'Auberge over the years for our future anniversaries to celebrate and reminisce on our incredible wedding weekend.-
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+10 photos
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Quality of service
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Jillian Sent on 11/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love L'Auberge
The staff at L'Auberge are exceptional. My liaison there, Allyssa, was so good to me and made the process so easy. The food was phenomenal too. They couldn't have done a better job. -
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Anthea Sent on 11/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very happy with L'Auberge Del Mar
We loved having our wedding at L'Auberge Del Mar. The atmosphere was so lovely and charming, the staff was attentive and the food was delicious and amazing! -
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Jeff Sent on 10/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L’auberge Del Mar
My wife and I had an incredible wedding at the L’auberge. With all the preparations and spending involved we were still blown away on the day of at the level or service and overall beauty of the venue.
Allyssa was very helpful in answering our 100s of questions to make sure everything went perfectly for our special day. She really stayed on top of everything. I highly recommend a wedding at this amazing venue!-
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+2 photos
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Lo Sent on 09/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Wedding Weekend!
My husband and I recently got married on the Pacific Terrace overlooking the ocean at L'Auberge Del Mar. We absolutely loved the venue and the L'Auberge team. The surrounding area is also incredible for wedding guests - there is so much to do and everything is extremely convenient, which makes for a fantastic wedding weekend experience for all involved!
Allyssa is an absolute gem, and she is truly a pleasure to work with! She and her team went above and beyond to ensure we felt welcome, comfortable, and valued throughout our entire wedding process, especially during our wedding weekend! There were a number of personal touches that she included which made our experience all that much better. We cannot thank her enough for everything she did to make the weekend magical!
I would recommend the hotel and the L'Auberge team to any future couple looking to get married within the area. We had so much fun and can't wait to visit the property again very soon!! -
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Adam Sent on 08/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Allyssa is the Best!!
L'Auberge was the perfect venue for my wife and I to share our love for each other with the world and the staff made it all the more special and comfortable, allowing me to focus on my wife that day, giving us the chance to enjoy our moment together. Huge thank you to Allyssa Valle and her team for doing an incredible job of handling our many questions and requests and for taking care of us every step of the way! Thank you for making us feel special! Looking forward to many more celebrations at L'Auberge Del Mar in the future! -
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Gemma Sent on 08/16/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our perfect wedding!
Allyssa was amazing in coordinating our wedding at L'Auberge Del Mar. She was so responsive the entire time and really worked with us on the days and months leading up to the wedding. We truly felt she held our best interest at heart and wanted to make our day so special! She checked in on us on our wedding day to make sure everything was running smoothly and we were having a good time. She's pleasant to work and our wedding was absolutely perfect!! Truly the best venue and we were so incredibly happy with the whole day. -
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Jamie Sent on 08/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely beautiful!
Allyssa from L'Auberge made my wedding dream come true! She was amazing to work with and was extremely responsive/helpful with everything I needed. I had a big wedding party and Allyssa was able to accommodate us with two bridal getting ready suites so we had more room for pictures. That was a game changer for us! I even had to change my wedding date and L'Auberge was so flexible and made everything work. Highly recommend having your wedding at L'Auberge, it is really so beautiful!! Thank you Allyssa! -
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Anelga Sent on 05/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A venue filled with breathtaking views, class, and elegance.
A venue filled with breathtaking views, class, and elegance.
This venue - along with the people - are simply exceptional. I worked with Courtney Ikeda and Allyssa Valle. I cannot articulate how incredible this experience has been and how knowledgeable, professional, and thoughtful Allyssa and Courtney were.
There was never any doubt that our wedding would be a beautiful event knowing that it would take place at L'Auberge, but it was also the kindness and thoughtfulness both Courtney and Allyssa had that made it so much more special.
They really will accommodate each individual's own vision. For me, it was important for people to feel relaxed (and give them time to take in those breathtaking ocean views in this incredibly beautiful and newly renovated boutique paradise of a hotel!)
It is a beautiful venue with unparalleled individuals that make up the team at L'Auberge. I cannot wait to go back.
Here's an extra: the food was out of this world. One thing that mattered to us more than anything was the food. Wow. We had guest after guest tell us how delicious the food was. That is a testament given that no one really remembers wedding food. L'Auberge is different - it was literally a Michelin-star menu. -
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Julie Sent on 01/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience!
Courtney and the team at L'Auberge were an absolute pleasure to work with. They went above and beyond to make our wedding day so special. Our guests are still raving about it. Courtney was professional, detail-oriented, thoughtful and helpful - even making our dream of having the USC band perform come true. We are so grateful for all she and the team did! -
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Tyler Sent on 08/13/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge Del Mar Wedding
This was the perfect wedding venue and everyone here was so helpful throughout the planning process and especially the weekend and day of the wedding. Courtney went especially above and beyond and it was a pleasure to work with her! -
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Sam Z. Sent on 11/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Great venue, beautiful views, amazing food and staff!
We just got married on 10/16/20 and it was a dream! Best day of our lives thus far! Given the current state of the world, the venue and our coordinator, Courtney Ikeda still ensured we had the wedding we envisioned and it was perfect! The venue and all of the staff really worked with us on all of our needs and requests! We are so happy! So many compliments from all of our guests and the whole wedding party!-
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+2 photos
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Lindsay Sent on 10/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge Del Mar is the absolute best and a dream wedding venue in every way!
L'Auberge Del Mar is the absolute best and a dream wedding venue in every way!! I live in Texas and have always wanted to get married outdoors, so we made the decision to have a destination wedding after getting engaged in San Diego and discovering L'Auberge! Best decision ever!! The hotel itself is absolutely gorgeous and the location/views could not be better! They have a lovely pool and it's just a short walk down to the beach directly from the hotel. It's the perfect size hotel for a destination wedding and the perfect place for guests to get to experience Del Mar! They have the best wedding package options and everyone at L'Auberge was so amazing to work with from the start. We were originally supposed to get married in June but had to postpone our wedding to October due to Covid. L'Auberge made the entire process as stress-free as possible and did everything they could to work with us during this crazy year to help make my dream wedding come true - and boy did they deliver! We worked mostly with Courtney, who is the absolute best!! Nothing but amazing things to say about her! She was so helpful and responsive throughout the entire process and did everything in her power to make sure our wedding could happen safely. They were flexible and patient with us, and always upfront about the policies/guidelines/etc. They allowed us to have our wedding as we planned it, without having to disinvite guests or change major aspects, all while following the safety protocols. They were also willing to give us a full refund if we chose to cancel given the circumstances, which was so huge!! We of course decided to move forward with the wedding, and we are so happy we did!! We had our ceremony upstairs on the Pacific Terrace, which is also where we had our reception. Everything was absolutely stunning and perfect! And the food was incredible!! Best Short Rib I've ever had (we got TONS of compliments on the food from all of our guests - everyone loved the Salmon and the Short Rib!). The service was impeccable and all of our guests had the best time. I wouldn't change a single thing and I will be recommending L'Auberge to anyone and everyone who is looking to get married in the San Diego/Del Mar area!-
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+2 photos
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Lori Sent on 10/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect place to have a wedding!
We cannot be more thrilled with L'Auberge Del Mar as the venue for my daughter's wedding. Everything was absolutely perfect and our guests all said it was the best wedding they had ever attended! From start to finish, the professionalism, caring, thoughtfulness and attention to detail made the whole process easy and wonderful. We fell in love with L'Auberge on our first visit when looking for a venue- it was the first one we saw and we cancelled all the other visits. The setting and view are spectacular. You can't find a more beautiful place for a wedding by the sea. The hotel is luxurious without being pretentious- just charming and so relaxed and fun. The beach is right there and you can walk everywhere in Del Mar! As a destination wedding, it couldn't have been more perfect for our guests. The wedding was spectacular in every way- the food is amazing, the staff are so wonderful and attentive and the sunset background made it all breathtaking. I can't say enough good things about Courtney Ikeda. She was so kind, thoughtful and professional from start to finish. She made everything so easy despite this being a traumatic Covid year. We had to cancel our original wedding on June 13th due to Covid. We were given the option of cancelling with a full refund or rescheduling. We chose to reschedule to October and were able to have a beautiful, safe, smaller outdoor wedding. They allowed us to adjust our numbers and went out of the way to help us plan long distance to create the wedding of my daughter's dreams.
The wedding packages they offer are fabulous and make planning so easy and keeping on budget a realistic possibility. You know exactly what it's going to cost up front and so much is included you don't need as many other vendors. We are thrilled and miss L'Auberge already. Can't wait to plan a trip back for our next vacation. -
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Rachel Sent on 06/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue - Had to Cancel Due to Covid w/FULL REFUND!!
My fiancé and I fell in love with L'Auberge's beachy chic vibe right away, and we loved that so much was included and we didn't need to hire a bunch of outside vendors. Every step of the way, there was lots of communication, and they were so helpful. Unfortunately, we planned our wedding for April 18, 2020, which was right at the start of the pandemic lockdown in SoCal. L'Auberge was quick to help us find a new date without any additional charge. They made it easy and quick. However, our new date was August 28, 2020. Despite it being legal to have the wedding, we didn't feel safe having it then, and L'Auberge let us out of our contract with a FULL REFUND. We didn't think that would be possible, but it was such a huge relief for us given the chaos in the world right now. We're so grateful and aware that this pandemic has also had a negative impact on the travel industry and has likely hit L'Auberge hard as well. We really appreciate everything they've done for us leading up to the wedding, in rescheduling the wedding, and in cancelling the wedding. THANK YOU!!
(Side note: our INCREDIBLE planner at Southern House, Kayla Gantzer, was also a big part of this positive experience, for anyone looking!) -
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Tailor Sent on 10/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My perfect day
The best place for a wedding. The best staff imaginable. Unmatched beauty. Katie is the BEST. She made everything easy and was a dream to work with. If you want a more detailed review from me, check out the knot. I said it all there... or enough. Because I could go on for days. You get what you pay for & L’Auberge delivered everything and more! -
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Nina Sent on 07/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Happy
I can't say enough about L'Auberge. The team at the hotel is so professional, flexible, and helpful. The venue itself is spectacular. The food was amazing. Everything was perfect - we couldn't have been happier with how our wedding went. A beautiful experience we will hold close to our hearts forever. -
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Samantha Sent on 02/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect beach wedding - without the messy beach
When staring our wedding planning process we knew theee things:
1. It needed to be in the winter due to my husbands work
2. I despise the cold so we would need to travel somewhere warmer
3. We still wanted a certain level of elegance
L’Auberge Del Mar worked for all three of these. The first thing I noticed was that the resort overlook the ocean, but guests never set foot in the sand. So I could pick any dress code I wanted! Once I finally visited I was completely in love. Every staff member at the hotel treats every guest like gold, always working to fill any request. This proved to be even more true when it came to wedding week. We were greeted with a special note from Katie offering g her help for any requests. We had a few packages shipped and they were brought to us, the. They delivered our guests room welcome bags. At the rehearsal and welcome happy hour everyone was attentive and the space (Kitchen 1540 patio) was perfect for our crowd. Then the morning of the big day came and they had the Jade boardroom set with a delicious breakfast, then later lunch. Throughout the entire day and night staff were not in the way, but were readily available to accommodate any of my guests’ requests. We received SO many compliments about the venue from our guests, including “I have been to theee destination weddings in the last year and this was hands down the best ever”. One of my uncles who is ALWAYS ready to go home from a vacation didn’t want to leave! When we finally went up to our room for bed, they had brought up wedding cake, items from our taco bar, and a few other special treats. We felt everyone at L’Auberge Del Mar wanted to help make our wedding the BEAT DAY EVER-
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+16 photos
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Antoinette Sent on 01/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personal Touch
It was such an easy decision to get married at L'Auberge! From the moment we met Katie, our coordinator, and walked the property we received nothing but personalized attention and care towards our event. The backdrop of the San Diego coastline combined with architecture and décor of a Hamptons Cottage was the perfect ambience for our East meets West wedding. Katie went above and beyond to ensure every detail of our wedding was accommodated, even down to our custom favors. Another big highlight for us was that L'Auberge only hosts one event an evening. It sets this venue apart from others in the San Diego area and helped us achieve the intimate, unique feeling for our big day! We couldn't be happier, thank you so much L'Auberge Del Mar :) -
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Audrey Sent on 11/15/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chic, Coastal Destination Wedding
We selected L'Auberge Del Mar as our venue for our mid-sized destination wedding of 70 guests, and could not have made a better choice. I was able to work with Robin and her team to plan the entire event with ease and perfect execution on the day-of. I am detail oriented- so appreciated that the entire set-up, table arrangements, chairs, linens, menu selection and dinner timeframe were all delivered exactly as planned. Each event space is beautiful and open concept with breath taking views. Their service was professional, timely and flexible with requested changes. Ultimately our wedding day exceeded our initial vision, making it an unforgettable weekend for us and our guests. Thank you so much!
-Audrey -
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Ashleigh Sent on 06/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most Amazing Wedding Venue Ever!!! First I must say that Robin Naluai (director of catering) is the primary reason that I had such a spectacular wedding and overall experience at L'Auberge. She is the most wonderful, patient and caring person I have ever come into contact in the hospitality business and her expertise and hand holding made my destination wedding an amazing success (we were planning from DC). L'Auberge and its staff are capable of making all of your dreams come true!-
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L'Auberge Del Mar's reply:
Ashleigh- you are a doll. Thank you for your kind words. L'Auberge Del Mar was honored to be your chosen venue. And what a gorgeous bride you were!!! I hope you are enjoying wedded bliss and should I ever find myself in your neck of the woods- I will come to check out your ranch and saddle up :) -
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Eilly Sent on 12/27/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge was an absolute dream venue for us from the moment we first visited it. Our venue search was fairly minimal since L'Auberge was one of the first venues we looked at. I had seen the hotel a few times while my Dad was temporarily living in La Jolla and knew I wanted to look at it from the moment we got engaged. The moment we stepped foot onto the property and met with the wedding coordinator at the time (no longer there, but the current coordinator, Robin, is great too!), we knew it was a done deal for us. We were absolutely in love with it. Both the property and the staff made it an easy decision. From a pricing stand point, it definitely is not inexpensive, however, now that our wedding is done, I can say it is worth every penny!
Throughout the planning process, Robin and the rest of the staff were incredibly prompt in their communication with us. Any question I had was answered pretty much immediately. They were also very flexible with us in helping bring our wedding vision to life. They wanted to make sure our day was perfect for us. Now for the wedding weekend! Absolutely magical. The hotel staff treated us and our guests like royalty the entire weekend. I truly can't say enough positive things about them. The ceremony at Seagrove Park was truly breathtaking. Our guests were blown away. We also loved that we were able to split the reception up into a few different locations at the property--cocktail hour on Sunset Terrace, dinner on the roof, and dancing in the ballroom. Every portion of the day was a dream come true and the staff and Robin at L'Auberge are a huge part of this. They worked with Bree (our planner from I Love You More Events) and all our vendors to execute such a perfect day. Also, I must mention how many compliments we got on the food! Wedding food can be tough, but not at L'Auberge. Everyone gave it a rave review! We can't thank the staff enough for helping give us the best weekend of our lives. We can't wait to get back there!!-
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L'Auberge Del Mar's reply:
Working with you was a dream- a vision brought to life. L'Auberge is so honored to be your chosen venue for this most special day and we love hearing how incredibly special we make our brides feel! We'll see you back for your anniversary and hope to see you celebrating each year thereafter. -
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Laura Sent on 12/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an amazing experience at L'Auberge. Everyone was so attentive and helpful. We couldn't have asked for more! -
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Courtney Sent on 12/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
How do you even BEGIN to describe the best day of your life - at the best venue in the world?!?
L'Auberge Del Mar is breathtakingly beautiful - a perfect setting for the perfect day filled with all your friends and family. Our guests came from all over the country and they were blown away by the beauty of the venue and the location - saying "they've never been to a wedding this beautiful!!"
Robin and her team were BEYOND fantastic, making sure that every with was absolutely perfect throughout the planning process and, of course, the day of. I was so happy that I did not have to stress one bit the day of our wedding because I knew they would take care of everything. I was also so appreciative that Robin took the time to meet with me and my family the day before the wedding to walk through everything once more to ensure everything was good to go. Her positive and easy going attitude, combined with her professionalism and organization made for stress-free wedding planning, which is virtually unheard of!
We also received tons of compliments on how helpful / customer-service oriented the L'Auberge staff was - especially the valet team - the definition of white glove service!! They even took the time to remember all the names of our wedding party! That made everyone feel really special. The banquet captain was also unbelievably helpful and attentive - making sure everything went smoothly and our guests were fed and happy!
All in all, I can't recommend this venue highly enough. I am so thankful that we were able to have our special day in such a beautiful setting. MANY thanks to Robin and her all-star team at L'Auberge - we are SO appreciative of all your help and hard work in putting together our wedding!! <3
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L'Auberge Del Mar's reply:
Thank you Courtney! It was an honor and our pleasure to have your wedding with us at L'Auberge. We hope to have you and Rich return again and again to walk down memory lane and reflect on your incredibly special day at our stunning home by the sea!
XO- Robin -
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Laurie Sent on 05/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was a beautiful experience for my husband and I. Perfect in every way. Such a gorgeous setting at Sunset. The weather turned out great, we had expected rain all weekend. Our wedding planner was on with everything. She helped us in everyway with vendors and kept us on time. L'Auberge Del Mar is a beautiful location for a wedding and reception. We had so many compliments. Our guests said it was the most beautiful wedding they have ever been too. The service was great. -
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User2299839 Sent on 09/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We looked at venues in Santa Barbara (Four Seasons), Palos Verdes (Terranea Resort), and San Diego and we chose L' Auberge. The location is fantastic and the service and attention to detail was top notch. Our guests still talk about it almost a year later. Perfect day all around. Thanks to Adele for all her diligence and flexibility in assisting us with the plans and keeping things on track before and during the wedding -
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User1464209 Sent on 12/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The view from the hotel is beautiful, staff couldn't have been more helpful, and the food was amazing! -
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Paula Sent on 11/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elizabeth and Adele are amazing wedding planners and I'd highly recommend them to anyone! I actually got to enjoy my wedding and not stress thanks to these gals!! :) -
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User1195475 Sent on 06/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge was definitely a venue that was a dream come true!!! The staff and atmosphere were fantastic! -
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Alicia Sent on 08/15/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge was the perfect setting for our August wedding. The staff and corrindator were truly exceptional. Thank you to all for an increible wedding and memories to last a lifetime. -
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Jocelyn Sent on 10/08/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect place to have a sophisticated and fun beach-front wedding. The venue is a bit pricey, but the staff there is fantastic at working with your budget to make sure everything stays within your means. All of our guests loved how beautiful the venue was and complimented the hospitality of the entire hotel and catering staff. Even if I had twice the budget to spend, I would still have chosen L'Auberge. Can't beat this property for it's classy, but non-stuffy appeal. -
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Shannon Sent on 01/12/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge Del Mar was perfect. I say that and mean it in every sense of the word. I planned my wedding from New Orleans. Alison Sansom was amazing and made planning a destination wedding seem like a walk in the park. She was so thorough and patient, never pushy. I couldn't have asked for someone better to help plan the biggest day of my life.
From the first time we visited L'Auberge, until the day after the wedding when the valet guy was handing me our leftover cake as we left for the honeymoon, it was perfect. They are extremely detail oriented which i appreciated through this whole journey. I can't say enough in one review, I also can't emphasize how MUCH I loved L'Auberge. It was amazing how many of our family and friends came up to us after the wedding and asked how I found L'Auberge. The compliments of everyone who attended, confirmed what my now husband and I thought from the beginning. It was a beautiful place with the most professional staff there with us every step of the way to make sure things went smoothly. I was able to enjoy myself the entire night and not worry about a thing because I knew Alison had planned for and taken care of every last detail.
For anyone looking for a venue, you will NOT be disappointed with L'Auberge. They will truly make your wedding a dream come true.
Shannon O'Hagan Frisch -
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L Sent on 08/29/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L�Auberge is simply the best venue anyone could have a wedding!! VERY HIGHLY RECOMMENDED. You must take the time to visit this venue when planning your wedding. We were married at Sea Grove Park and had the reception at the hotel. The hotel staff was amazing. Our guests say it was the best wedding they have ever been to and I think it had a lot to do with the location! -
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Tiffany Sent on 04/28/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
L'Auberge was absolutely beautiful and classy and the service and friendliness was exceptional. I had Terri Gentry in charge of my wedding and she was phenomenal! Extremely accomodating and very prompt on any and all questions that I had. The food and service was incredible and they provided everything that was needed (if it was planned or last min) with absolutely no problems. The location is so beautiful and the views incedible. I liked that the venue was very refined while not being stuffy. It is very light and open and has a very San Diego and beach feel to it. They also set up Seagrove Park very beautifully. It was a dream come true and the venue and people were an so easy to work with. -
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User1166951 Sent on 05/19/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
we worked with adele. she was kind, polite, had a smile on her face and worked through our many many ideas and requests with us. -
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Nicole Sent on 04/02/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
When I was searching for a venue, I swear I saw it all, but I'm so picky that of course something was wrong with each of them. I was getting so frustrated, until I happened across a photographer's website with a picture of L'Auberge. I called the next day and went to visit the venue. I pretty much booked it on the spot. It's a beautiful venue with a friendly staff - it couldn't be more perfect. Krissie was my wedding coordinator and she did a wonderful job. I was stress free and so happy on my wedding day. I lost count of the number of guests telling me how beautiful and awesome my venue was. -
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Jing Sent on 01/16/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
It's an almost perfect experience. Holding our wedding ceremony and reception here worthy every penny. Lovely place and weather is beautiful. Staff here is very friendly!! -
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Jack Sent on 11/16/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Amazing beachside hotel venue
We absolutely loved this venue! The views are spectacular. The wedding staff was amazing to deal with. And our guests loved going to different locations in the venue during the night (from Pacific Terrace for ceremony & dinner to Sunset Terrace for cocktail hour to the ballroom for dancing). It's a unique part of this place that adds a cool dynamic.
So many of our guests said it was the best wedding they've been to, and having it at L'Auberge was a huge reason why! -
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Melissa Sent on 08/07/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Fantastic Wedding Venue
We selected this venue because it is where we had our first date, it is a beautiful setting, and a fantastic location. Just coming out of the pandemic is really tough for the hospitality industry. We started planning in fall 2019, went on hold, and re-started in June 2021, picking August 1 as the date, so a VERY short planning window. They hit it out of the park. We had a welcome reception on Saturday and wedding on Sunday. I can't say enough about Courtney Ikeda (the hotel's planner). She was responsive and flexible with our last minute requests. She was present (in the background), attentive, and observant at both events. Everything was beautiful and tasteful. The food was fantastic. They were having multiple weddings a day and they still managed to be very responsive and attentive. It was incredible, especially considering the circumstances (very small, multiple weddings, short planning, and the impacts of the pandemic). They have multiple venue options for bigger and smaller weddings. It's big enough to be professional, but small enough to still feel intimate. A wonderful option. -
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Rob Sent on 10/21/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best place to get married!
The perfect venue for a wedding! We got married last weekend and it could not have been more perfect. L’Auberge, our catering manager Courtney, and the staff were simply top notch. Even through COVID the venue was very communicative and extremely flexible with us. They accommodated every request and need we had while making sure our event went off without a hitch.
With so many couples in 2020 having issues with their venue and their venues being less than kind, I can assure you L’Auberge was nothing but the epitome of the perfection of customer service.
Our guests simply loved the venue and the food!!! We were told by multiple guests how this was the most perfect setting and wedding they had been to.
Our day was special and perfect thanks to L’Auberge Del Mar! Get married here! -
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Allyson Sent on 07/29/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Chose another venue, but L’Auberge would be amazing for any wedding event.
Even though we ultimately decided to choose another venue for our event, I wanted to leave a review for L’Auberge as I was so impressed with both the property and their Director of Catering Robin. Robin was by far the most professional of any contact for any venue we looked at, and was so helpful in allowing us time to make a decision. She was incredibly prompt and fast in her responses and very willing to work with us - the only reason we chose another venue was due to convenience for our out of town guests. I would highly recommend L’Auberge and Robin for any event you’re considering in San Diego. -
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Dakota Sent on 01/11/20184.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wife and I got married on the 1st of January (talk about a day that could have been a wreck). From the very beginning, we had come back to choosing this venue over and over again. Being deployed, my then fiancée, didn’t want to make a decision without me seeing the place in person. We were allowed to place a soft hold on our chosen wedding package. Once I returned, we decided on a whim that we were going to look at the resort and potentially sign our contract. The staff immediately greeted us with open arms and Robin cleared her schedule to make time to show us around. We were assured on the spot that everything would go our way (even if weather didn’t play into our special moment because the patio we chose was outside). Once we signed the contract, the team was in contact with us every few days to make sure our experience was comfortable. Even though we didn’t know for sure what our colors would end up they helped us choose our flowers and everything!! Skip to the day of the of the ceremony. Our weather was absolutely perfect. My wife was given a separate staging area to put on the finishing touches (since we decided not to get ready at the resort that morning). The staff made last minute changes to our set up to make sure that our sand ceremony and all of our 7 guests were comfortable. We were able to use our own officiant even though one was provided (which was really important to my wife). When one of our guests was running late, they even let us hold the time back to make sure everyone made it. We decided to add lunch to our package since we didn’t do a huge ceremony and the staff made all of our people feel like royalty, especially us! A photographer was included, David was absolutely amazing. He got a multitude of shots before, during, and after the ceremony making sure to work with the children in attendance to make sure everyone got in. Our only complaint though not resolved was apologized for countless times (my wife’s name was incorrect on the plaque)L'Auberge Del Mar's reply:
Dakota- you are fabulous and I so enjoyed every minute of working with you both. Such a lovely couple. The elopement package was a perfect fit for you! Please come visit us again and again!!! -
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User1363594 Sent on 10/04/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Fabulous experience with L'Auberge, especially with our wedding coordinator, Krissie Simek! -
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Triana Sent on 02/12/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
This venue is gorgeous! And the wedding team is nothing but professional. Adele was great at handling all of the small details and I was able to enjoy all of the wedding planning process and the wedding day. One stress-free bride! The venue is costly, and there are a few surprise hidden costs associated with having your wedding day here, but I would do it all over again! -
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Sara Sent on 04/21/20104.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
We found Paige and Alison very helpful all along the way. We had some issues with the accounting department but this was eventually corrected in a very helpful way. Overall very satisfied. -
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User2332581 Sent on 09/24/20154.6 out of 5 rating4.6-
Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Just went to my best friends wedding here and it was outstanding! One of the most beautiful weddings ever! Fantastic job and wedding coordinator is amazing there!
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Katherine Sent on 02/03/20094.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
L'Auberge hotel renovated their whole hotel and has a totally different feel to it compared to before. The place is beautiful. We had our wedding ceremony on the pacific terrace that overlooks the ocean and it was just wonderful. The reception was in the Platinum ballroom right by a waterfall. The food is FANTASTIC here. I would highly recommend this place for a ceremony and reception! -
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Allie Sent on 05/13/20224.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful setting and great staff!
Loved the setting that lauberge provides. The staff was awesome and kind--making us feel taken care of and helped -
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Tracy Sent on 06/29/20194.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful California seaside setting
We visited a lot of venues between San Diego and Santa Barbara for our destination wedding, and L'Auberge Del Mar really stood out for its beauty, location, and organization. Katie patiently walked us through all of the offerings and options that L'auberge had for our wedding, including booking the Seagrove park setting for our ceremony and cocktail hour. While we felt there were some restrictions and errors with the room block logistics, they certainly were friendly and attentive hosts for our wedding weekend. All of our guests said they felt treated to a special California get-away, and L'Auberge gets credit for confidently and beautifully providing that setting for everyone. -
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Robin Sent on 11/27/20211.6 out of 5 rating1.6
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Courtney the worst unaccommodating Hotel wedding manager
This place is atrocious for planning. Find a nice view somewhere else! Worst management very deceiving the way it looks, was a nightmare experience there! Courtney, the wedding manager there is the most unhelpful inefficient person I have ever encountered and this is not my first daughters wedding I had to plan! That wedding wound up in a featured article in wedding chick's. Com magazines I know what I'm talking about! Courtney says things are being taken care of then they are not. Ie. Plants that she promised would block the ugly street traffic view and on the morning of the wedding shows me and they are 1 ft tall in 3 ft planter that Is NOT what we discussed or what was promised. If we hadn't done our own walk around 2 weeks before so many things would have been left undone, dying grass, dead plants on the property, bathroom that was the only one guests could use off the terrace still closed out of use bcs their murtirs were not in yet, they would have not even cared uf I hadn't of said anything. She told us no sparklers, no anytime of fire works, or cold fire my daughters wedding on July 4th, then I see cold fire sparklers on someone else's Instagram pictures on the terrace!!! Why dudnt she tell us we could use those.? It was from our same DJ!!!! COUNTLESS THINGS I COULD GO ON FOR DAYS MADE OUR PLANNING EXPERIENCE SO AWFUL AND STRESSFUL. CHOOSE ANOTHER VENUE, NOT WORTH IT, EXPENSIVE AND A TOTAL HEADACHE! -
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Sinica Sent on 11/17/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Dismissive and unhelpful
To be clear we did not end up booking this vendor. This is based on communications with them during the researching of venues for our wedding. We requested for more information and were very flatly told that the hotel could not accommodate our wedding because our guest count was not large enough. We asked if we could do it on a weekday and the reply was that we could only book this at the most 3 months in advance (which wouldn’t have worked because ours was a destination wedding). I completely understand if that is their policy. However, there is a way to treat potential customers to still make people feel valued and hears, especially when planning an important and emotional event like a wedding. They did not do this and just flatly told us no, without any more discussion on if there was any other option for us or what other couples holding smaller weddings have done?
Overall, we just found Courtney to be cold and dismissive in the way she responded to us, and felt that this possibly was because we were having a smaller wedding and weren’t important enough or wouldn’t bring in enough revenue for the hotel to be given any attention? Not a great first impression and definitely NOT a 5 star service standard. -
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Are you interested?