Lane and Lenge Florists Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
20 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
+10
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Kaitlin K. Sent on 07/01/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Blown Away!!!
We were truly blown away by what Bob and the team at Lane and Lenge did for our wedding flowers!! Between the massive flower arch for our ceremony, the high and low table arrangements, the gorgeous bouquets, and all of the little details - it was just the most beautiful wedding ever and I couldn't get over how well they executed our vision. Bob really listens and is so delightful to work with. We were looking for something a little less traditional and Bob couldn't have done a better job pulling it off!!! We were so glad we chose the Delamar West Hartford and Lane and Lenge for our wedding!!!!We were truly blown away by what Bob and the team at Lane and Lenge did for our wedding flowers!! Between the massive flower arch for our ceremony, the high and low table arrangements, the gorgeous bouquets, and all of the little details - it was just the most beautiful wedding ever and I couldn't get over how well they executed our vision. Bob really listens and is so delightful to work with. We were looking for something a little less traditional and Bob couldn't have done a better job pulling it off!!! We were so glad we chose the Delamar West Hartford and Lane and Lenge for our wedding!!!!-
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+4 photos
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Michelle S. Sent on 11/11/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely florals
Everyone commented on how wonderful our centerpieces and bouquets looked.Everyone commented on how wonderful our centerpieces and bouquets looked.-
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+3 photos
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Michelle S. Sent on 05/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So many compliments from guests on flowers
Our guests complimented us on the table arrangements provided by Lane & Lenge and absolutely loved the decorations.Our guests complimented us on the table arrangements provided by Lane & Lenge and absolutely loved the decorations. -
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Melina B. Sent on 02/29/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceeded expectations!
Lane and Lenge did an amazing job with our wedding flowers! We selected them after meeting with Bob and chatting with him mainly because of the fact that they seemed to know our venue and the wedding coordinators very well. He had great ideas about what we could do for centerpieces and I gave very little direction other than that I wanted white and pale pink colors, tight bouquets and tall centerpieces. A month before the wedding, Bob created a sample arrangement for me which was extremely helpful because I was able to make some slight modifications before the wedding day. On the day of, the team showed up on time with the bridal bouquets (which were much larger than I expected - which is a good thing!). I also walked into the ballroom to show everything to my mother during the day and the team setting up was there and could not have been nicer and walking us through how everything will come together.
We received many compliments on how beautiful the flowers were and I honestly could not have been happier with how they came out. Flowers are not cheap, but we absolutely received exceptional service and end product which made it all worth it.Lane and Lenge did an amazing job with our wedding flowers! We selected them after meeting with Bob and chatting with him mainly because of the fact that they seemed to know our venue and the wedding coordinators very well. He had great ideas about what we could do for centerpieces and I gave very little direction other than that I wanted white and pale pink colors, tight bouquets and tall centerpieces. A month before the wedding, Bob created a sample arrangement for me which was extremely helpful because I was able to make some slight modifications before the wedding day. On the day of, the team showed up on time with the bridal bouquets (which were much larger than I expected - which is a good thing!). I also walked into the ballroom to show everything to my mother during the day and the team setting up was there and could not have been nicer and walking us through how everything will come together.
We received many compliments on how beautiful the flowers were and I honestly could not have been happier with how they came out. Flowers are not cheap, but we absolutely received exceptional service and end product which made it all worth it. -
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Alexa Sent on 11/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceeded My Expectations!
Lane and Lenge absolutely exceeded my expectations. I gave them pictures of what I wanted and they produced the most perfect floral arrangements, bouquets, and boutonnieres. I didn't realize how much I appreciated how the flowers change the scenery at a wedding until I saw what they produced. They were also professional, timely, and I didn't even have to think about the flowers on the day of. I would absolutely use them again and I highly recommend them - do not hesitate.Lane and Lenge absolutely exceeded my expectations. I gave them pictures of what I wanted and they produced the most perfect floral arrangements, bouquets, and boutonnieres. I didn't realize how much I appreciated how the flowers change the scenery at a wedding until I saw what they produced. They were also professional, timely, and I didn't even have to think about the flowers on the day of. I would absolutely use them again and I highly recommend them - do not hesitate. -
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Natalie Sent on 08/05/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a wonderful experience with Lane and Lenge! They came recommended As being in the business for many years in west Hartford. Our communication with Bob was wonderful and he really helped us develop the look for our wedding. It was beautiful and he totally brought to life everything I was dreaming of! He had many great ideas that I couldn't even think of. Overall a stellar job and I would highly recommend!We had a wonderful experience with Lane and Lenge! They came recommended As being in the business for many years in west Hartford. Our communication with Bob was wonderful and he really helped us develop the look for our wedding. It was beautiful and he totally brought to life everything I was dreaming of! He had many great ideas that I couldn't even think of. Overall a stellar job and I would highly recommend! -
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Mike Sent on 03/31/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding was a dream COME TRUE thanks to Bob's work to force my 6ft cherry blossoms from the west coast! Bob was easy to work with always offering ideas and expertise, and truly made our vision a reality! Everything was perfect from my bouquet to the boutonnieres to the wedding cake flowers! Work cannot describe the scene Bob worked to set THANK YOU!!!My wedding was a dream COME TRUE thanks to Bob's work to force my 6ft cherry blossoms from the west coast! Bob was easy to work with always offering ideas and expertise, and truly made our vision a reality! Everything was perfect from my bouquet to the boutonnieres to the wedding cake flowers! Work cannot describe the scene Bob worked to set THANK YOU!!! -
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Taylor Sent on 06/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lane and Lenge Florists were spectacular!! They really listened to exactly what I wanted and made it come to life. My venue was outside and had lucious gardens all around, so I really wanted the flowers to highlight the grounds. Lane and Lenge did JUST that. The centerpieces were gorgeous, as were the boquets. They were professional, timely and executed everything perfectly. I highly suggest hiring them for your wedding or any event you need flowers for!Lane and Lenge Florists were spectacular!! They really listened to exactly what I wanted and made it come to life. My venue was outside and had lucious gardens all around, so I really wanted the flowers to highlight the grounds. Lane and Lenge did JUST that. The centerpieces were gorgeous, as were the boquets. They were professional, timely and executed everything perfectly. I highly suggest hiring them for your wedding or any event you need flowers for! -
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Jayne A. Sent on 12/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had the pleasure to work with Bob. Very professional and easy to work with. Reviewing his past arrangements provided a multitude of ideas in customizing our wedding. It was rewarding to customize and create our special day with Bob. It so important to find the right person in dealing with a large industry of florist. Highly recommend in taking the time to go visit Bob and his team. They are very proud of their work and took the time to show us some of the projects going on. It was appreciative in understanding all of the work involved. In the end they are the true artist with floral displays!We had the pleasure to work with Bob. Very professional and easy to work with. Reviewing his past arrangements provided a multitude of ideas in customizing our wedding. It was rewarding to customize and create our special day with Bob. It so important to find the right person in dealing with a large industry of florist. Highly recommend in taking the time to go visit Bob and his team. They are very proud of their work and took the time to show us some of the projects going on. It was appreciative in understanding all of the work involved. In the end they are the true artist with floral displays! -
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User1440497 Sent on 11/16/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We walked into Lane & Lenge Florist about 10 days before our wedding. They didn't even flinch at the time constraint, but instead walked us through exactly what we needed and made beautiful suggestions about flowers and colors. These gentlemen are artists and helped us to create a look that complimented our DIY centerpieces. We purchased 5 gorgeous nosegays for our flower girls, 6 wrist corsages, 4 mother pin on corsages, 2 grooms boutonnières, and 7 groomsmen/father boutonnières. The delivered our flowers day of the wedding with no problems and created beautiful arrangements that everybody fell in love with. Thank you, gentlemen for your beautiful work and patience!We walked into Lane & Lenge Florist about 10 days before our wedding. They didn't even flinch at the time constraint, but instead walked us through exactly what we needed and made beautiful suggestions about flowers and colors. These gentlemen are artists and helped us to create a look that complimented our DIY centerpieces. We purchased 5 gorgeous nosegays for our flower girls, 6 wrist corsages, 4 mother pin on corsages, 2 grooms boutonnières, and 7 groomsmen/father boutonnières. The delivered our flowers day of the wedding with no problems and created beautiful arrangements that everybody fell in love with. Thank you, gentlemen for your beautiful work and patience! -
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Ashton Sent on 10/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding was on 09/14/13, and Lane and Lenge was our florist. I chose them because they were well-known with a great reputation, and I was impressed by their floral decorations from previous weddings. My mother and I worked closely with Bob (the owner). He was very professional and seemed very experienced. We knew the colors and idea we wanted, and Bob really helped unite our ideas together to a common theme. Our colors were rich jewel tones...very elegant. Our expectations were high given we wanted our wedding to be featured in the local magazine, and Bob delivered. My bouquet was filled with white calla lillies, white orchids, and white garden roses. The tables were adorned with mercury candles hanging from tall bouquets of jewel-toned calla lillies, garden roses, and orchids. There were also floating candles filled with orchids on each of the tables surrounding the centerpieces. The centerpiece of the card table was a large white tree Bob had created with hanging orchids and mercury candles, it was absolutely breathtaking. We couldn't have been more thrilled. They exceeded all of our expectations. I would recommend them to any bride with high expectations like I did!My wedding was on 09/14/13, and Lane and Lenge was our florist. I chose them because they were well-known with a great reputation, and I was impressed by their floral decorations from previous weddings. My mother and I worked closely with Bob (the owner). He was very professional and seemed very experienced. We knew the colors and idea we wanted, and Bob really helped unite our ideas together to a common theme. Our colors were rich jewel tones...very elegant. Our expectations were high given we wanted our wedding to be featured in the local magazine, and Bob delivered. My bouquet was filled with white calla lillies, white orchids, and white garden roses. The tables were adorned with mercury candles hanging from tall bouquets of jewel-toned calla lillies, garden roses, and orchids. There were also floating candles filled with orchids on each of the tables surrounding the centerpieces. The centerpiece of the card table was a large white tree Bob had created with hanging orchids and mercury candles, it was absolutely breathtaking. We couldn't have been more thrilled. They exceeded all of our expectations. I would recommend them to any bride with high expectations like I did! -
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Megan Sent on 09/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our flowers turned out more beautifully than I could have possibly imagined. I had a vague idea of what I wanted to do for my centerpieces (lots of smaller jars with different sorts of wildflowers and outdoor garden flowers) but then I really just left it up to Bob to see what he would come up with. I told him a couple of flowers that I specifically liked and didn't like, and told him that there were no "colors" for the wedding so he could do whatever mix he wanted, and then he put together an incredible assortment of flowers. He did some hanging baskets, various types of small arrangements for the centerpieces, some mason jars hanging on hooks for the aisle, and two big arrangements for next to the gazebo where we had the ceremony. He also made our bouquets and boutonierres which were beautiful and interesting looking. My jaw dropped when I first saw everything. It was just amazing. I had lots of people asking me who the florist was and I was sure to recommend him to everyone who asked.Our flowers turned out more beautifully than I could have possibly imagined. I had a vague idea of what I wanted to do for my centerpieces (lots of smaller jars with different sorts of wildflowers and outdoor garden flowers) but then I really just left it up to Bob to see what he would come up with. I told him a couple of flowers that I specifically liked and didn't like, and told him that there were no "colors" for the wedding so he could do whatever mix he wanted, and then he put together an incredible assortment of flowers. He did some hanging baskets, various types of small arrangements for the centerpieces, some mason jars hanging on hooks for the aisle, and two big arrangements for next to the gazebo where we had the ceremony. He also made our bouquets and boutonierres which were beautiful and interesting looking. My jaw dropped when I first saw everything. It was just amazing. I had lots of people asking me who the florist was and I was sure to recommend him to everyone who asked. -
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Kelly Sent on 08/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The flowers were beautiful and the process was painless!! Exactly what a stressed out bride needs!The flowers were beautiful and the process was painless!! Exactly what a stressed out bride needs! -
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Rachel Sent on 12/27/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved working with Lane and Lenge! They accomodated our top priority requests flawlessly and worked with us to make the rest of our flowers fit both our theme and our budget (incorporating 3 different complimentary centerpiece ideas). They even worked from pictures I found online to create a beautiful brooch bouquet that I will cherish forever.We loved working with Lane and Lenge! They accomodated our top priority requests flawlessly and worked with us to make the rest of our flowers fit both our theme and our budget (incorporating 3 different complimentary centerpiece ideas). They even worked from pictures I found online to create a beautiful brooch bouquet that I will cherish forever. -
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Margaret Sent on 02/01/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bob Dinucci and his staff are amazing. I know that I must sound biased because - after all - they were my flowers and - as such - they reflected my taste but WOW! All I can say is WOW! I don't think I've ever seen more beautiful flower arrangements. They were everything I asked for but even I wasn't prepared for how beautiful they were. They took my breath away and even my guests commented on them. Exquisite. That's the best word to describe them. We had large bouquets in crackle pots that were to gorgeous. We got married on the banks of the Connecticut River and we had arches lanterns from Pottery Barn (in chrome) as our centerpieces. Then we had small clear vases filled with white tea roses at each individual guest plate. They wrapped the inside of each vase with bear grass. Bob and company at Lane & Lenge allowed the tea roses to open for a few days before the wedding so that the rose blooms were really opened up. Our individual rose vases looked as if they were filled with white ranunculus (which isn't available in September). Our guests were blown away. And Joni was out of this world... not only was she wonderful to work with - with fabulous customer service skills - but also, she is so knowledgeable about weddings in general... what protocol to follow, etc. on so many issues. She gave fabulous advice and had truly great ideas about our flowers as well as other areas wedding-wise. I really recommend Lane & Lenge Florists.Bob Dinucci and his staff are amazing. I know that I must sound biased because - after all - they were my flowers and - as such - they reflected my taste but WOW! All I can say is WOW! I don't think I've ever seen more beautiful flower arrangements. They were everything I asked for but even I wasn't prepared for how beautiful they were. They took my breath away and even my guests commented on them. Exquisite. That's the best word to describe them. We had large bouquets in crackle pots that were to gorgeous. We got married on the banks of the Connecticut River and we had arches lanterns from Pottery Barn (in chrome) as our centerpieces. Then we had small clear vases filled with white tea roses at each individual guest plate. They wrapped the inside of each vase with bear grass. Bob and company at Lane & Lenge allowed the tea roses to open for a few days before the wedding so that the rose blooms were really opened up. Our individual rose vases looked as if they were filled with white ranunculus (which isn't available in September). Our guests were blown away. And Joni was out of this world... not only was she wonderful to work with - with fabulous customer service skills - but also, she is so knowledgeable about weddings in general... what protocol to follow, etc. on so many issues. She gave fabulous advice and had truly great ideas about our flowers as well as other areas wedding-wise. I really recommend Lane & Lenge Florists. -
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Ana Sent on 08/14/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
AMAZING!!! Joni is the best! She knew exactly what my taste was in the first couple minutes. I not only asked for advice with flowers but she also gave me a ton of advice for the wedding and helped to calm all my wedding planning anxiety! I am a very picky person and like to know every detail to calm my nerves but after we hired Lane and Lenge I had no worries! They where prompt with every email, phone call! Thank you to Bob and Joni for exceeding our expecations!!AMAZING!!! Joni is the best! She knew exactly what my taste was in the first couple minutes. I not only asked for advice with flowers but she also gave me a ton of advice for the wedding and helped to calm all my wedding planning anxiety! I am a very picky person and like to know every detail to calm my nerves but after we hired Lane and Lenge I had no worries! They where prompt with every email, phone call! Thank you to Bob and Joni for exceeding our expecations!! -
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Sarah Sent on 08/13/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
the flowers for my wedding were beautiful-they exceeded my expectations! Thank you for all your help.the flowers for my wedding were beautiful-they exceeded my expectations! Thank you for all your help. -
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Ashley Sent on 09/07/20114.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We had a great experience with Lane and Lenge Florists. Our flowers came out beautifuly and they were very easy to work with. Joni totally understood our wedding style and what we were looking for. All of our guests remarked about how lovely the flowers were!!We had a great experience with Lane and Lenge Florists. Our flowers came out beautifuly and they were very easy to work with. Joni totally understood our wedding style and what we were looking for. All of our guests remarked about how lovely the flowers were!! -
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Carolina Sent on 08/10/20113.8 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Expensive for the value
Expensive for the value
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Marissa Sent on 01/02/20132.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I'm disappointed to write such a negative review because I absolutely loved working with Joni. She is just the sweetest woman and she made the whole planning process go smoothly and had some great suggestions to achieve exactly what I was hoping for with the flowers. My bridal bouquet and bridal party flowers were perfect.
However, here is my one big problem - they did not deliver on what I asked and paid for. I was hoping to see shoots of orchids coming out of tall centerpieces with a mixture of roses and greenery in the middle as filling. I paid additional money for the orchid shoots and when I walked into the reception room, I was shocked to see that many of the orchid shoots were actually STILL CLOSED. Only a portion of them had bloomed. I was angry because who wants to purchase CLOSED orchids??? Kind of defeats the purpose of having orchid flowers at all since the flowering part is the only thing on the shoot.
The ironic thing about all this is that I actually stopped into the flower shop on Wed (my wedding was on a Fri) and my mother and I asked to see the flowers they had received for the wedding. They gave me a firm NO and said I was not to see them. I'm an out of state bride and hadn't spoken with them in a few months, so I figured I should at least be able to see what we're working with here, but again they refused. Now I think they refused because they KNEW I would be disappointed.
A few days after my wedding, my mother called the shop and spoke with Bob. She explained how disappointed we were with the flowers and he actually agreed to credit me a portion of my bill back. However, when I called to provide my credit card info, they took it and then there was no refund on my card for weeks. I started calling the shop often asking to speak to Bob, and conveniently he was NEVER available. So all in all, they have my CC info somewhere in the shop, I did not receive my refund and they refused to talk to me at all. Great service!!! NOT.I'm disappointed to write such a negative review because I absolutely loved working with Joni. She is just the sweetest woman and she made the whole planning process go smoothly and had some great suggestions to achieve exactly what I was hoping for with the flowers. My bridal bouquet and bridal party flowers were perfect.
However, here is my one big problem - they did not deliver on what I asked and paid for. I was hoping to see shoots of orchids coming out of tall centerpieces with a mixture of roses and greenery in the middle as filling. I paid additional money for the orchid shoots and when I walked into the reception room, I was shocked to see that many of the orchid shoots were actually STILL CLOSED. Only a portion of them had bloomed. I was angry because who wants to purchase CLOSED orchids??? Kind of defeats the purpose of having orchid flowers at all since the flowering part is the only thing on the shoot.
The ironic thing about all this is that I actually stopped into the flower shop on Wed (my wedding was on a Fri) and my mother and I asked to see the flowers they had received for the wedding. They gave me a firm NO and said I was not to see them. I'm an out of state bride and hadn't spoken with them in a few months, so I figured I should at least be able to see what we're working with here, but again they refused. Now I think they refused because they KNEW I would be disappointed.
A few days after my wedding, my mother called the shop and spoke with Bob. She explained how disappointed we were with the flowers and he actually agreed to credit me a portion of my bill back. However, when I called to provide my credit card info, they took it and then there was no refund on my card for weeks. I started calling the shop often asking to speak to Bob, and conveniently he was NEVER available. So all in all, they have my CC info somewhere in the shop, I did not receive my refund and they refused to talk to me at all. Great service!!! NOT. -
Quality of service