Lancaster Marriott at Penn Square Reviews

The whole evening was a great success and Redi, our coordinator, made it possible

My husband and I were planning a small wedding with just 10 guests but we were having difficulty finding the right match for our “micro wedding”. We came across the Montgomery House at the Marriott Lancaster Convention Center and when we reached out to their event team, they immediately welcomed us with open arms, listened to our plans, asked is the right questions, and gave us pricing options upfront. Redi ended up being our event coordinator and answered the long list of questions I had. On the day of our wedding she was even there to make sure everything went smoothly. I am so thankful to Redi, Becky, and their entire team for helping my husband and I have the wedding we wanted.

Many thanks to Rebecca Nett and her staff for making our fairy tale wedding come true on New Year's Eve at the Lancaster Marriott on Penn Square!!! From the moment we arrived on 12/30 through the day after breakfast, our guests and us were treated like royalty. Becky attended to every detail and made sure we were happy and satisfied. She and her staff displayed superior professionalism at all times and were wonderful to work with! We highly recommend them for any catering needs you might have. Many, many thanks again!!!

My wife and I were so thankful for everything the team at The Lancaster Marriott did for our wedding!

Our day was all we could have imagined and more! The staff at the Marriott was attentive, kind, and hardworking. Jenny, our coordinator, could not have been better. She saw our "vision" and made sure the day went off without a hitch. We are forever grateful to Jenny and the staff for a day we will remember for the rest of our lives! ❤️❤️

We can not say enough about the Lancaster Marriott. Jenny Mercandetti was our wedding coordinator and amazing does not even do her justice. She was incredibly responsive to any questions we had, was incredible resource through the tasting and the planning, and even came through for us when disaster struck and our rehearsal dinner location shafted us last minute. Beyond Jenny, the staff overall was great, our banquet coordinator Sierra was top notch, and all our guests loved the location in the ballroom. I don't normally write reviews, but felt compelled to do so because of how great our experience was. We'll never forget our experience there.

I am SO glad we chose the Marriott! From the moment we met Jenny Mercandetti, we knew we were making the right choice. In fact, she was a factor in our decision, since she seemed so professional, organized, and personable. She remained that way throughout the entire process, and is now our friend. The hotel is beautiful and location can't be beat. The bridal/honeymoon suite is stunning. And all of the staff involved truly deserve accolades. Guests complimented the staff during our reception, and they were very pleased with the bartenders! The guests were all very pleasantly surprised with the strength and depth of their drinks, as well as the speediness with which they were delivered. The two bars were spaced at different sides to keep things going smooth, and a little lounge area had been set up by each. We were planning from a different city, and we just couldn't make a tasting work. No need - the food was delicious! (I highly recommend the teriyaki chicken skewers, fried mozzarella ravioli, steak, and spinach risotto for vegetarians.) The staff did a great job with setting up the room (Commonwealth Ballroom), which turned out to be the perfect size for our group of about 140. They set up the centerpieces exactly as I had pictured them. Finally, I must rave about Dara, the bridal attendant. We weren't able to be at the cocktail hour, and when we sat at our sweetheart table, she brought copious amounts of hors d'oeuvres to us. She kept us drinking all night, well fed, and even had everything boxed up for us at the end of the night. She had the gifts in our room along with our leftovers (so much food!) and our centerpieces and kids corner items near the front desk for easy loading the next day. Dara, Jenny, Josh, and all the staff, thank you for the best night of our lives!

Jenny Mercandetti is a rock star. From the moment we booked our NYE wedding - we knew we had the right place and person! Our multiple meetings before the wedding were always constructive and efficient - Jenny's communication skills are top-of-the-line. The flexibility we were able to have from storage of favors to flipping the room from ceremony to reception to menu changes that we requested, etc - everything was easy. We didn't go with the standard menu - we had what my wife and I would consider "food stations" and the chef was accomodating and actually enjoyed making up the menu for us. Our guests couldn't stop talking about how great the mashed potato and mac and cheese bar was - as well as the pork bbq sliders and different pasta stations. Jenny was there from hours before our event started and stayed until we left the room as the last people to leave. When touring other properties before we chose the Marriott we didn't like how there were multiple people in charge of our event - not with the Marriott...Jenny takes care of everything and has a great working relationship with many vendors in the greater Lancaster, PA area. The hotel rooms were clean and our guests enjoyed them. Jenny was loved by all members of our bridal party and she took care of everything. The venue is nice, clean, easy with the attached parking garage and the staff were all very great.

My husband and I had our wedding reception at the Marriott at Penn Square on 10/1 and we cannot say enough positive things about this venue and those who work here!!!!!!! When you book a wedding at the Marriott, you truly become part of the Marriott family. During the year we spent planning, we got to know and LOVE everyone at this beautiful facility from the doormen to the front desk to the restaurant servers, bartenders, banquet manager, bridal attendant and of course our wedding amazing coordinator, Jenny!!!! Jenny made the entire year for us completely stress free and easy and the whole team exceeded every expectation we had on our wedding day. The food at the reception was unbelievable, service was incredible and our room looked gorgeous. Guests can't stop raving about the weekend and we attribute a big part of this to our Marriott family. HIGHLY recommend for your wedding needs. We can't thank you enough for making our dream wedding a realty!!!!!

Our wedding day reception at the Lancaster Marriott was flawless from start to finish. It was beautifully decorated, well staffed, and the team was organized and performed every request discussed in advance. The team really put a lot of time and effort to make our day perfect. We received so many compliments from guests about the how great the food tasted! A special thank you to Allison Anthony who's responsiveness, dedication, and knowledge made the event flawless.

We had an amazing experience with the Marriott. We had our wedding, cocktail hour, and reception all in one place-- so convenient for our guests. Our event planner Alliison went above and beyond at every opportunity. Everything was taken care of with such attention to detail, no minor detail was overlooked. Pure perfection!!! Highly recommend!

Jenny Mercandetti and her team of banquet professionals were ABSOLUTELY AMAZING! I worked banquets for years before planning my own wedding, but had forgotten just how much detail goes into everything. From making sure all of our guests were accommodated in their room block, to putting in last-minute requests to the kitchen for bridal party lunch, Jenny really kept the day running smoothly from start-to-finish. She was so helpful (and reassuring) for me (a very anxious bride) to have worked with. She made suggestions for our menu, songs, room placement, etc. - she walked us through every step and was so patient! The Marriott is a wonderful venue with lots of historic Lancaster charm. We used the Montgomery House for our bridal prep, had our reception in Commonwealth Ballroom, and had a wonderful time introducing our guests to the many nearby spots that are our favorites. Plus, nothing beats being able to walk up to your honeymoon suite in the evening (and enjoy complimentary champagne and treats!). We love Lancaster Marriott at Penn Square!

I am a wedding planner in the Berks County area and I can honestly say that my wedding reception at the Marriott was the most wonderful experience of my life. I worked with Jenny Mercandetti and she saw that every detail and idea was executed. The staff at the Marriott is so courteous and professional and I would recommend, and do, to everyone I know that wants to get married in Lancaster. Thank you so much for everything you did for me and my husband. You made our dreams come true!!!

We had the absolute BEST experience planning and having our wedding reception at the Marriott in the Heritage ballroom. From the moment we had our initial tour of the venue to the time we checked out of our hotel room the day after our wedding we had all our dreams come true! Jenny (our coordinator) was AMAZING! She was super organized, kind, answered any questions we had in a timely fashion, was upfront with everything, and made our day so smooth and effortless. Her and her staff made our reception absolutely flawless. It was everything we asked for/planned for and then some! She made my husband and I feel so welcome as well as our families as we were planning the reception. We had several out of town guests at our wedding as well. Jenny set up a room block and it was so convenient to have our reception there so our guests could leave the party and go to the bar to continue the evening or right back to their rooms and not worry about driving. We LOVED it! if you are looking for a venue that exceeds your wishes, is very professional and responsive, definitely go to the Marriott and ask for Jenny Mercandetti!

We had our reception in the William Montgomery House. Allison and the entire staff were so helpful. We had a wonderful experience planning our day and an even better one enjoying our day!

I have to start by saying that this is the first time I have ever written a review. My daughter and son-in-law recently had their wedding reception at the Penn Square Marriott and I was so taken by our experience there that I felt compelled to write one. We were very fortunate to work with Jenny Mercandetti from the hotel as our Wedding Coordinator. She is extremely friendly and organized and she listens carefully. My daughter was looking for a unique setup and Jenny followed her wishes to a "T". We had a taste testing and the food was really delicious, but I honestly wondered if it would be as tasty at the reception when they were feeding a crowd, but Chef Eric delivered. The food was fabulous and we received many compliments from our guests. Wayne was our bartender and he and the serving staff did a wonderful job as well. When people ask me about my daughter's wedding I tell them that it was the perfect day. Many thanks to Jenny, Eric, Wayne, and the entire staff at the Marriott for a day we will never forget!

Working on my wedding with Jenny Mercandetti and the Lancaster Marriott was absolutely wonderful! Jenny was extremely helpful and responsive to my calls and terrific at helping us make decisions regarding our special day. She made me feel like we were so special! The food for our event was fabulous -- our friends are still talking about it and everything that the Marriott did -- the planning, the setup, the food, the service, the lighting, the staff -- was top quality. And our guests raved about their stay there and how hospitable the staff was to their needs. They are the best!

Right off the bat - this venue is gorgeous! Your guests will love the grand feeling of this venue, and you will love the flexibility it offers in planning an affordable wedding. It is conveniently located in the heart of downtown Lancaster and is walkable to Central Market, Fulton Theater, and other attractions. But that's only the beginning of the great things about this place.

I literally cannot say enough good things about the Lancaster Marriott at Penn Square and our AMAZING event coordinator and staff. I contacted them just 7 short months before our May (high wedding season) wedding and was nervous that they'd already be booked - thank goodness they weren't! Jenny was our Event Coordinator and she was, hands down, THE BEST. She was so flexible in working with us to create the unique look and feel we wanted for our wedding, and she saw to literally every detail. She was incredibly organized, friendly, and professional from our very first phone conversation to follow-up items after the wedding. On the day of the wedding, we literally didn't lift a finger. I walked into my reception and was floored by how beautifully they'd set it up. Jenny and her team (including Becky, Kristen, and Rasit - all rock stars!) took care of every last detail so that all we needed to do was have fun and enjoy ourselves. They even boxed up all of our decorations and gifts and had them neatly placed in our room after the reception.

I'd recommend this venue to anyone, ESPECIALLY with Jenny as your planner. We seriously had the best day, and it was largely thanks to these guys!

Having our wedding at the Marriott in Lancaster was one of the best decisions we made. The food was amazing. Our contact person Sarah was super helpful during the all the last minute details. The venue itself was beautiful and exactly what I wanted for our 220 person wedding

The Lancaster Marriott was the perfect venue for our wedding! The hotel is stunning, but what is better than the hotel is the staff. They made our wedding day perfect! Megan Harbold, our wedding coordinator, was like our guardian angel of weddings. She is very organized and dedicated to her job and made our wedding perfect. Whenever we came across a concern or issue, she found a way to fix it. She made great suggestions, and helped us think of things we didn’t think of. Whenever the wedding stress heightened, a meeting with Megan Harbold from the Marriott would put me at ease.

The whole team at the Marriott was awesome and we couldn’t have had a better wedding! I would highly recommend the Marriott as a place to host your perfect day.

We can recall searching long and hard for a venue that could accommodate all our needs and we are both grateful and glad that the Lancaster Marriott was that place for us. Everything for our reception came together beautifully, we had a wonderful time, and even our guests had great things to say about the quality of the food and service and the gorgeous facilities.
We would especially like to acknowledge Sarah for demonstrating a number of characteristics that impressed us in the following ways:
Flexible, Patient, and Personable. Despite countless emails, phone calls, and meetings or dealing with changes in plans, Sarah always demonstrated flexibility, patience, and maintained composure even when things were hectic. Most importantly, we appreciated her personable character which made it easy for us to work hand-in-hand with her.
Ability to Execute With Detail. With 280 guests and a reception full of details and intricate logistics, we know execution was no easy feat. We appreciate the long hours Sarah put in to help make our plans a reality, escalating questions/concerns and providing guidance along the way. Sarah worked well with her team and our wedding coordinators to deliver with perfection, ensuring our reception was beautiful and that it ran smoothly.

Melissa Watro was our event coordinator at the Lancaster Marriott, and she was AMAZING! She was so helpful, calm, cool and collected and made our wedding day a breeze! Not a single thing went wrong thanks to her! Our guests raved about the food, the venue, and the service! Wonderful!!

I booked the hotel before it was even built. While it was a little stressful, Sarah Health and Melissa Watro talked through everything with me whenever I needed it. On our wedding day, every little detail was perfect: The food, the tables and all of the little details. Most of the guests were from out-of-town and said they were going to book another stay at the Lancaster Marriott at Penn Square.

It was simple and intimate, the way we wanted it. It was a very cozy location at in the Montgomery house. It was easy to forget you were in a hotel. The hotel room we got was beautiful with great views and there was rose petals! A fantastic experience and I would recommend this venue to anyone who is having a small, intimate wedding.

We had our wedding reception at the Lancaster Marriott and we could not have asked for a better day. We loved working with Jenny Mercandetti. She was so great when we viewed the venue and she was part of the reason we decided to have our reception there. She was very helpful and receptive of any questions along the way. She made it easy not to worry because we knew she had everything under control. We rented the bridal parlor to get ready and I seriously recommend this! The room was gorgeous and relaxing! It was a great space for me and my bridesmaids to get ready. Jenny made sure we were taken care of all day and had water and champagne sent up. She also arranged a delicious lunch for us that all of my bridesmaids raved about. They executed our vision perfectly and our ballroom was even more gorgeous than I could have imagined. Our bridal attendant, Dara, was absolutely amazing! She made sure we did not have to worry about anything during the reception and even got our gifts up to the bridal suite for the night. She was so attentive and sweet. We thought everything went perfectly and highly recommend hosting your reception at the Marriott.