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Weddings

Lakeview Golf Resort & Spa Reviews

Lakeview Golf Resort & Spa

Lakeview Golf Resort & Spa

Morgantown, WV
4.3 out of 5 rating, 55 reviews
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Reviews

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    Kori Sent on 07/19/2019
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    Our Perfect Wedding

    Lakeview was the only place we looked at for a wedding venue and it was the best choice. My husband and I are actually from Pa and wanted to do a close destination wedding. We went with all their recommended vendors and they all were great. I loved the fact that they did the wedding set up and supplied basic linens, centerpieces, tables and all the things that can really increase the wedding costs . The food was great and the staff was amazing! We also got to take advantage of the golf course, the lake, pool and restaurants nearby during our little mini wedding vacation. Great location!! Lakeview was perfect and made our wedding process stressful! I wouldn’t have changed a thing.
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    Devan Sent on 07/18/2019
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    Best Day Ever

    I had a hard time deciding on a venue. We chose Lakeview and I could not be any more happier! The staff catered to our every need. Rachel was great at coordinating. She was very responsive and made our day perfect! The hotel is older and could use some TLC but, you can not beat the staff and the views! I highly recommend.
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    Mikayla Sent on 07/31/2018
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    Lakeview did an amazing job with everything !!!! I absolutely loved Rachael and the staff! Couldn’t even tell they were there whenever cleaning up plates!
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    Emily Sent on 05/16/2018
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    My husband and I recently got married and had our ceremony and reception at Lakeview. I don't even know where to begin! We had the most AMAZING experience with Lakeview. Megan was our planner and I can't thank her enough for everything she did for us. She made planning a wedding extremely easy and as stress free as possible! The day of, I had nothing to worry about! She took care of everything. I wish I could give them more stars! Definitely worth every single penny!
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    Natasha Sent on 04/04/2018
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    We just had our wedding at Lakeview in March 2018 and it was so perfect, thanks to all our vendors! I worked with Rachel at Lakeview and she was so accommodating and a complete pleasure to work with! Rachel had given my MOH her phone number the day of in case we needed anything, and I never felt the need to call anyone and was SO calm all day because I just knew that Rachel and her team would handle everything for me. My sisters who had extremely fancy weddings in big cities were even impressed with how smoothly Lakeview handled everything!
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    Emily Sent on 12/11/2017
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    Lakeview was the only reception venue that I even looked at or considered when I first became engaged. They lived up to their reputation, and our night was magical thanks to their help. Not only is Lauren and Rachel wonderful at their jobs, but the entire staff at Lakeview is so friendly, accomadating, and interactive with the guests to assure everyone is having a wonderful time! I will say, I was a very particular bride. I had a vision of how I wanted every detail to be, and with my aunts artistic touch-we made all of our decor ourselves. At times, I worried if the staff would be able to set up everything as I envisioned it in my head, but to my surprise-IT WAS FLAWLESS! I walked into a breathtaking reception which was everything I imagined and MORE! It's safe to say, even when times get crazy throughout your planning, you can count on the staff at Lakeview to give you too-notch service! I'm so happy I was a Lakeview Bride.
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    Christina Sent on 05/09/2017
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    My wedding day on May 6, 2017 was amazing thanks to Lauren, Jillian, and the rest of Lakeview Resort Staff!! From the very beginning Lauren helped me through everything and kept me on track with what all I needed to do. Lakeview has wedding vendor showcase events so it was a one stop shop for me to meet all of the cake bakers, DJ's, florist, photographers, etc. Also, many vendors offered specials for attending a Lakeview wedding showcase as well! So booking my vendors was a breeze! I didn't have to worry about a cater since Lakeview has an amazing chef! I booked Ooh La La as my cake baker and everyone is still talking about how great my cake tasted. Anytime I emailed Lauren or Jillian I got a fast response. The day of the wedding Lauren and Jillian made sure everything was running smoothly and I didn't have to worry about anything. Lakeview staff set up my reception and ceremony hall and I got to get ready with my bridesmaids and relax a little before the fun began. Throughout the night all of Lakeview staff made sure I had everything I needed! At the end of the night Lakeview cleans everything up so I could head back to my room and relax. Everyone told me they had a great time! I highly recommend Lakeview Resort for a wedding venue, or for any event, they are great!! Thank you so much Lauren, Jillian, and Lakeview Resort staff!!
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    Alicia Sent on 04/30/2017
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    Lakeview was perfect! My husband and I were married 4/22/17. From the very beginning Lauren Thomas was our coordinator and she was absolutely wonderful! I could email her at anytime of the day for anything and she would always have a quick response! She solved any problem or question with ease during the wedding planning process. On our wedding weeked Lauren immediately helped with everything from unloaded the car to calming down my nerves! She always knew the right thing to say to make me feel at ease! We had our rehearsal at Lakeview, Lauren ran it smoothly and we had a lovely dinner. On wedding day, Lauren was hard at work making sure everything was perfect! And it was!! We were supposed to have the ceremony at the 10th Tee but it rained that day, so we had it in the Library and the reception in the Reflections on the Lake ballroom. Everything turned out absolutely gorgeous! Lauren did a fantastic job making sure the day was flawless! The service and the food was great, and all of our guests said this was one of the best weddings they have ever been to! Overall Lakeview and Lauren did an amazing job and I would 100% highly recommend them!!
    -Alicia and Brandon
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    Meredith Sent on 09/06/2016
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    Lakeview was our dream come true venue!! And the fact that Lauren came with it was even better! She made our happily ever after dream wedding a reality and we never had to worry about a thing! She was always there when we had a question and she worked so hard to make sure everything was perfect. We would recommend Lakeview to any newly engaged couple! It was amazing and we can't wait to spend one of our anniversaries there!
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    Teala Sent on 08/30/2016
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    I cannot say enough about how wonderful Jillian and the rest of the staff at Lakeview are! From answering a million questions before the wedding, adjusting the seating a few times so we could get married exactly where we wanted, to the last minute details, everything was perfect! Jillian truly went above and beyond to make our day everything we hoped it would be! She always had a smile on her face and was ready to answer every question and did everything without complaint! Jillian & Lakeview are truly the best!
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    Julia Sent on 08/29/2016
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    A+ service. Jillian walked us through everything from start to finish. The event went smoothly all thanks to the Lakeview team. All we had to do was show up! Best decision I've made was choosing Lakeview as our location, they made it all stress free! Glowing recommendation all around!
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    Ambroshia Sent on 08/20/2016
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    If you're looking for the perfect venue for your special day, Lakeview is your place! It has everything to offer, delicious food, great bar menu, beautiful rooms to choose from for your reception/ceremony and not to mention the staff at Lakeview was top notch! Lauren Thomas was our Wedding specialist, she was there for us from day 1 ! Our wedding was more beautiful than we could ever imagine! Thank you Lakeview !

    - Mr. & Mrs. Tyler Rodriguez
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    Haleigh Sent on 08/17/2016
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    Lakeview was a wonderful choice for our wedding! They made wedding planning so easy and stress free. So many amenities are provided within your package! The day of, Lauren Thomas made sure that I didn't have to worry about a thing. She literally did everything! I definitely recommend her and this fabulous resort!
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    Casey Sent on 05/31/2016
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    Can't stress enough how perfect the wedding was! Lauren and Jillian were absolutely amazing. The halls and surrounding views were to die for. Im truly grateful for everything lakeview did for my wife and I.
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    Emily Sent on 09/26/2015
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    We are so happy that we picked Lakeview for our wedding. We planned a year in advance, and the staff at Lakeview helped us at every stage in the process. Megan, Lauren, and Rachel gave us loads of information and suggestions, were very responsive to emails, and made sure that every detail was perfect.

    We booked the Library and Reflections ballroom, and they were both stunning. The food was excellent and very nicely presented. I also loved that I could drop off the decorations and have them handle everything with the vendors--it made for a very low-stress and wonderful wedding day.

    The only hiccup that we encountered was that there was some confusion about the airport-to-Lakeview shuttle and how far in advance the shuttle needed to be booked. We seemed to get different responses depending on who we talked to. Other than that, everything went swimmingly.

    Overall, our friends and relatives had a great time, and I'd highly recommend Lakeview!
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    Jennifer Sent on 07/15/2015
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    We loved Lakeview! Our wedding was absolutely perfect and beautiful! Everyone was professional, helpful, and courteous. We couldn't have asked for a better venue! Absolutely fabulous!
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    Becky Sent on 06/08/2015
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    We had our reception at Lakeview and had an absolutely outstanding experience! The wedding planners were accommodating to our every request and we could not have asked for a better experience. We very highly recommend Lakeview and their amazing staff!
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    Mara Sent on 02/18/2015
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    I have to say that Lakeview really catered to me. They made sure everything was perfect and that I did not have to do a thing. The food was amazing (all my guests still talk about it). They were very professional and made sure they had an understanding of what I wanted. For the price and amount of guests I could not have done better.
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    Rhonda Sent on 09/22/2014
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    I would like too say a big Thank you to Megan my wedding planner she handle everything.
    I don't have too do anything my day was perfect thank's to her and I do mean everything.
    So if you want a perfect wedding book your wedding at Lakeview.
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    Lashawna Sent on 09/15/2014
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    Everything was perfect. Megan ROCKED! She cared for all of our needs.
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    Natasha Sent on 07/10/2014
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    Im getting married @ lakeview soon! The staff is soooo kind and there for all needs and questions! I cant wait!
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    Brittany Sent on 07/10/2014
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    I had my wedding at Lakeview in June 2014. I worked with Shelby and she was amazing. She helped make sure every detail was exactly how we asked and was always available to answer questions. All of our guest stayed at Lakeview and had 75 rooms for the whole weekend which I am sure was very overwhelming when they all arrived around the same time but Lakeview was easy to work with and got things done and set up perfectly. Our ceremony was perfect on the golf course and they also made sure everything was set up and ready. Shelby was there to make sure everything ran smoothly. The food tasted amazing and everything was right on time. They were awesome at working with our vendors. I would highly recommend having your wedding at Lakeview. The views from the reflections ballroom are gorgeous, our guests loved being able to golf, and grab lunch at the sports bar. Thank you to everyone at Lakeview that helped make our wedding beautiful.
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    User1613265 Sent on 04/27/2014
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    Lakeview was awesome to work with when planning our wedding. We worked mostly with Megan, who was always very responsive, flexible, and helpful. We had our reception at Lakeview, in the Reflections ballroom, which I highly recommend due to the size and unique windows overlooking Cheat Lake. 90% of our guests stayed at Lakeview, which made the whole weekend great, having everyone in one place. We utilized the restaurants and bar at Lakeview several times as well as the fitness center, pool, and golf course. During the planning process, pretty much any request I had was met as far as menu options, decor, and set up for the reception went. I was very relaxed the day of the wedding. We were provided with a large room for the bridal party to get ready in all morning, I was able to see things being set up before leaving for the ceremony, and a team of people worked together to set everything up exactly as I had envisioned. We chose to the stations for dinner, which were great. Everyone enjoy the food and drinks, as well as the location and atmosphere. I would highly recommend Lakeview for a reception venue.
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    Elizabeth Sent on 10/29/2013
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    They were amazing to work with and really kept the stress to a minimum. HIGHLY RECOMMEND!!!
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    Natalie Sent on 12/07/2011
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    AMAZING!!! For anyone getting married in the morgantown area check them out. Not only do they have a beautiful view they do it all for you. My day was so much less stressful because the staff at Lakeview had it all taken care of. Our Wedding Sales lady Rachel Walker, was so organized and really took care of all my needs. What you get at Lakeview is really wonderful they have great packages for any size budget and the work with bakeries in the area so the wedding cake is included (although there was an issue with the cake so see my review on that.) They went above and beyond and the food was to die for and my day was perfect, I was pleased, and so were my guest!!! They really include it all I am still amazed at what we got for the price we paid!!!
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    Kristy Sent on 07/15/2009
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    The Lakeview is a beautiful venue. Rachel and her staff helped make my wedding day, PERFECT! They went above and beyond what was stated in the contract! Our ceremony was held in the Library Room, they sent up everything so I had no worries on my big day! The reception was held in Reflections on the Lake, the ballroom was spacious and very elegant. We also had our rehearsal dinner at the Lakeview and again that was a wonderful evening. Rachel was wonderful to work with! She ensured that my day would be everything that I had wished.
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    Yoi-Lyn Sent on 12/25/2008
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    All of the Lakeview staff was amazing and totally understanding of all the stress that comes with planning a wedding. Our planner, Jolene, was amazing. She did so much and went out of her way to make sure everything I wanted was done and if it couldnt be done she found a way to make it up to us.
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    User2310808 Sent on 09/11/2015
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    My husband and I were drawn to Lakeview because of the view and how much was included in the packages. Our planner Lauren was wonderful, and was so helpful every step of the way. Even when issues arose on our wedding day, and we couldn't have the ballroom we originally booked because of a power outage that could not be repaired in time, Lauren made sure that we had another room and that everything was moved, in place, and taken care of. The staff was so kind and just made the day so much nicer. They also recommended other great vendors who together made our day one to remember. I would highly recommend Lakeview for any wedding or other special occasion.
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    Lily Sent on 09/08/2015
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    We just got married at Lakeview 2 weeks ago, and we couldn't have been happier with our choice! The day after first emailing the on-site wedding coordinator, we booked the venue. They were more than able to work with the budget we provided and allowed us to pick and choose what aspects of the event were most important to us. Lauren Thomas was great and was more than willing to put up with my seemingly endless concerns and questions. There was an instance of overcharging, but it was taken care of within a day of my having brought it to their attention. That was my only real complaint, but even with that, we wouldn't have changed anything!
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    L Sent on 08/06/2015
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    Lakeview was the perfect all in one location for our out of town guests coming to Morgantown. We were able to have a beautiful wedding ceremony and fun wedding reception all in one location. By having our wedding here it also provided guests with the opportunity to stay the night at the hotel. no drinking and driving :)
    The food we had for the wedding was absolutely perfect!!!! We were able to have a food tasting in which we first were able to pick from selected items from the menu and try them. We went with the fried chicken and pork tenderloin!! Everyone loved the food for the wedding and apparently ate just about everything!!!! The catering service was really easy and friendly to work with and were there to help whenever we needed anything.
    Lauren Thomas the head event planner did an amazing job!!!!! She was so very helpful and will to work with us. She truly made the experience a stress free one! We were able to communicate via email and face to face multiple time prior to the event.

    I am so very thankful for all the hard work that was put in by everyone at Lakeview Resort to make our day Perfect!!
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    Kenz Sent on 02/01/2024
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    Wonderful!!

    My husband and I held our reception here on a Saturday, and it was wonderful! The staff were very friendly and made sure everything looked perfect. We hosted our guests in their recently renovated Reflections on the Lake room and everyone thought it was beautiful! The dusty blue walls, crystal chandelier, and gold accents perfectly complemented our color scheme and the beautiful view of Cheat Lake in the winter. (And in the summer, from what we could tell when we toured!)
    We elected to do a seated dinner with the Romantic package. The food was delicious, though it could have been a bit warmer. Regardless, the culinary team at Lakeview was fantastic about accommodating our guests’ dietary restrictions! Some of our guests had celiac, diabetes, or both. They ensured that our guests with restrictions would not only be able to safely enjoy their dinner, but also, upon our request, acquired gluten-free, no sugar added sorbets so they could enjoy a safe dessert too! The kitchen even cut and serve a dessert we had brought in for one of our guests in the specific way we had asked!
    Lakeview was overall very easy to work with. There was one point during which we experienced a lapse in communication (the wedding sales coordinator Savannah was laid off, and our new point of contact became the manager), but I don’t believe that would be likely to occur for another couple who would be booking right now.
    A few more points of interest:
    Lakeview did a great job cutting and serving our cake! Once we cut it, the Josh carefully carried it back to the kitchen. He seems very experienced and, again, was very careful, but we might have felt a little more comfortable putting the cake on a wheeled cart instead of a table.
    They also were great about remembering to set aside the top tier of our cake! One can tell they put a lot of care into making sure it looked the same in the box as it had sitting on top of the cake. For this, we’re very thankful.
    We did have some leftover cake at the end of the night that we meant to pick up on Monday (Lakeview is closed on Sundays) when we came to clean up our decorations, but it unfortunately had been tossed. We just wish that they had put it in the fridge instead.
    We elected to use our own napkins, and the staff was great about this! They not only pressed and folded them in the way we asked, but they also laundered them for us after our reception!
    They have a speaker and microphone available to use for events. Both were great and very intuitive to switch between AUX and Bluetooth. The speaker is definitely loud enough for the entire Reflections room.
    They let us do a large cookie table display at no charge for the tables! This is a very meaningful tradition from where my husband and I are from, and so we were very happy that they allowed our family/friends to bring all that they had baked and were so accommodating as to restock the table with the extra cookies we had.
    Lakeview has very beautiful gold-beaded glass chargers for couples to use at their event. We found that the dinner plates will spin and slide around on these chargers. We were able to completely solve this problem by cutting out 8.5” circles out of shelf liner and placing these between the charger and the dinner plate.
    Finally, we presume they began renovations on their hotel while we were planning our wedding. Each contract comes with a block of 10 rooms and an additional complementary room for the groom and bride. Given that the hotel would not have been available on our date, the manager upgraded our block and complementary room to the condos Lakeview has on site. We had 10 condos and our own in the block. They let us use our condo to get ready the morning of, and kept the rate for the other condos the same as it would have been for the hotel rooms!
    In total, we would absolutely recommend choosing Lakeview for a wedding reception.

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    Chareese Sent on 06/19/2017
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    Our wedding was June 3rd 2017 Jillian was excellent throughout the whole process. She made sure everything turned out great from start to finish. She also went over every detail of our day to make sure we were on the same page with everything and everything we went over is everything we got ?? great venue highly recommend going to lakeview bridal shows also.
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    Julie Sent on 08/05/2016
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    Lakeview was the perfect all-in-one ceremony and reception venue for my husband and me! We worked with Jillian and she went out of her way to make sure that our day flawless. From answering my endless phone calls, to bringing me water while we were taking pictures outside, Jillian did it all. Reflections was decorated beautifully, just the way I had envisioned it. The food was phenomenal! I got compliment after compliment about how wonderful the day was. This was all thanks to Jillian and the rest of the Lakeview staff! I'd recommend Lakeview to anyone looking for a wedding venue.
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    Shana Sent on 10/19/2017
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    Lauren is absolutely amazing! She is so helpful and easy to get a hold of whenever you need her. Prices were communicated clearly and we did not get hit with any "surprise" charges or charges that we didn't understand. All of the staff at Lakeview were extremely helpful. Lauren made sure to keep everyone on time the day of, and made the whole planning experience as stress free as possible. Wedding packages were flexible too. My only advice would be to use vendors from their "preferred vendors" list so that no confusion happens and the vendors communicate clearly with each other. That was my only issue, and it wasn't even Lakeview's fault. I just learned that vendors are on the preferred list for a reason. I would definitely recommend them for a reception venue.
  • A
    Amelia Sent on 08/12/2024
    4.6 out of 5 rating
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    Our Perfect Day!

    Our day came together perfectly! The staff at Lakeview really pulled all the stops on our wedding day to make it a great experience for us and our guests. They always had staff to cart us and our guests to the ceremony location on the 10th tee and for photo opportunities. The food and service was excellent for dinner! All our guests said the food was very tasty and warm. They were super flexible with table and chair arrangements for the ceremony and reception. There was a slight lapse in communication when they let go the original wedding coordinator but that was resolved. Clean-up was also very flexible and our decor was respected by the staff. The resort is still under some renovations but they made sure everyone who made a reservation for our room block got the newly renovated rooms. While the resort is not fully back in swing they definitely performed well for our wedding and it was everything we hoped for.
  • Moriah
    Moriah Sent on 07/26/2023
    4.6 out of 5 rating
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    Our perfect day!

    When we first went with this venue we were a little skeptical I must say. But through everything, the event coordinator, Savannah, was excellent! She made sure everything was perfect the day of our wedding! Same with the staff. They were all very attentive, friendly, and genuinely as excited as we were! I believe there is always going to be some issues when planning an event but the way they are handled makes the difference and in my experience with Lakeview and all the staff, they handled everything perfect!!! They went above and beyond to make our day as special and as perfect as it could possibly be and we are so grateful for all of them! Also, the food was excellent as well! The chef did a great job. All of our guests complimented on both dishes we had served. The service for our plated meals were wonderful and friendly to the guests. The bartender was incredible and friendly! The ballroom had been recently renovated and it was beautiful and worked perfectly with our decorations! Thank you Savannah and the rest of the staff for everything! Our day was perfect thanks to all you did for us!
  • U
    User1889087 Sent on 10/27/2014
    4.6 out of 5 rating
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    Great place, nice people!! We went to a wedding here and it was stunning! I really hope to have my wedding here soon.
  • K
    Kari Sent on 09/09/2011
    4.5 out of 5 rating
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    Rachel was amazing and helped me with absolutely everything to plan our wonderful wedding. I am a control freak and with as much money as you spend on a wedding it is hard to let it all be in someone else's hands. I was very happy with the overall experience. The room looked gorgeous, food was great and everyone was very helpful and pleasant to work with. We were presented with a large drink bill for the last hour that I did not agree with, so my recommendation would be to stick with the fee per person per hour.
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    Cassie Sent on 01/27/2009
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    The wedding specialists were awesome. They responded to every immediate need and had answers to your questions before you even asked them. They brought everything together for a perfect day.
  • U
    User922955 Sent on 09/05/2012
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    Lakeview was a wonderful place to have our wedding reception! They do numerous wedding a year so they have the entire process down to a science but there were a couple of things I would recommend. They do not have valet which turned out to be an inconvenience because my husband and I drove ourselves to the reception and it was raining and no where to park that was closer to the entrance. Also, the food was nothing to write home about. I understand with having a guest list as large as we did (220 guests) the food would be hard to handle but I was disappointed none the less. We paid over $75 per person and the food I feel could of used work. Lakeivew wanted to do most of the decorating themselves which worked out for us but at the same time our families wanted to be involved but it was their policy to decorate. It turned out wonderfully though and I would recommend this venue to a friend. The wedding coordinates were very friendly and very helpful!
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    Floann Sent on 05/18/2018
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    We have had all three of our daugter's weddings at Lakeview in the Reflections Ballroom over a 10 year span. We love the ambience of the library and the ballroom. The convenience of having your out-of-town guest staying in the hotel as well is a huge advantage for the celebration. We have also had the pleasure of working with Rachel Bucklew for two of those weddings and she was absolutely wonderful to work with.
  • T
    Tynetta Sent on 05/02/2018
    4 out of 5 rating
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    My Husband and I got married on April 21, 2018 of this year. I had went through 3 different wedding planners from when I started planning my wedding at Lakeview Resort. We ended up with Lauren finishing out our wedding. She was absolutely amazing very responsive and if she didn't know something she would find out the answer and get back with us. We used the Grand Ball Room for our ceremony and reception it was a great deal and it accommodated our family and friends perfectly. They did and amazing job decorating and making sure everyone was in the right place at the right time. I was so afraid that my wedding/reception wouldn't start on time and Lauren made sure everything was perfect for the DJ, Photographer, and the Videographer. We absolutely love Lauren she would be our choice to help plan anything we would have in the future. The only complaints I would have would be for the food. We had our rehearsal dinner there and our food was cold and not good we paid almost $900.00 and for the wedding reception the food was good but they ran out and had guests waiting for food to come out. We paid $15.45 for chicken tenders and fries for kids and they were freezer burnt. Otherwise everyone was amazing from Lauren, Staff, to our amazing Maitre d. I would recommend Lakeview for other weddings they would just need to do better with their food presentation.
  • U
    User2388864 Sent on 10/25/2015
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    Nice location. Wedding pictures turned out beautiful on the green. A bit pricey for the DIY bride, but overall my guests were very pleased with the meal.
  • S
    Stephanie Sent on 07/15/2014
    3.9 out of 5 rating
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    Loved the golf course! The food was not bad. We did really love our pictures we took at the resort!! Over all it's one of the best places in Morgantown, WV.
  • Amy
    Amy Sent on 06/22/2019
    3.8 out of 5 rating
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    Beautiful venue with great photo locations

    The venue is beautiful. Wee got married on the tenth tee at the gazebo and it was gorgeous! It’s a little on the pricey side, but we got lots of compliments on the food. They set up and take down everything for you as long as you label where it goes. Only thing that I had issues with was the communication. It was very difficult to get in contact and stay in contact with the coordinator. Some times it would take weeks or several repetitive emails for us to get in contact with her. I will say that communication was better these few weeks before the wedding.
  • Christine
    Christine Sent on 06/25/2019
    3 out of 5 rating
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    Perspective from a guest

    My perspective is as a guest, so that that as you may. The staff seemed on point and everything appeared to run smooth from my point of view. My comments are mostly on the details. I got to see the bride's ready room, which was a meeting room in the basement with 3 mirrors propped up on the wall. Hardly any natural lighting for putting on makeup or places to get dressed without garments being placed on furniture or floor. I know she and the groom were stressed because of this, so the bride took over their room/suite and the groomsmen ended up in another smaller hotel room to get ready. (the hotel rooms are outdated and ours didn't have micro or fridge). The decorations and table setting were all in place, but the chair covers in the reception hall were in need of replacement - multiple holes to the point I thought the covers were all dirty. The heavy appetizers were ok, but the chicken skewers were raw, and they didn't have enough kids meals to provide my daughter one, so we had to share another kid's plate in order to feed her (since the chicken was raw and inedible). I believe everything else might have been ok, but these are things I noticed as a guest.
  • R
    Rebekah Sent on 02/15/2008
    2.8 out of 5 rating
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    our wedding day was perfect because they paid so much attention to the details i wanted and everything was in place. All i had to do was show up and everything was taken care of. Planning the wedding with them was sort of a hassle because they switched hands so many times.
  • R
    Rachel Sent on 03/19/2015
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    When my husband and I first decided to use Lakeview, our experience was pleasant. Within the year of wedding planning, however, we ended up with 3 different wedding planners due to people leaving. That can't be helped, but I felt like I started over each time. I found myself repeating my requests. By the time the wedding came, I was told I still owed over $2,000 (which was wrong; I was owed a credit), they ignored the seating chart I had put together, putting my own father in the second row of tables at my wedding, and lost a handful of my place cards, leaving my guests confused and without a seat. This was just a short list of the frustrations I experienced.
  • S
    Samyra Sent on 11/04/2020
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    Disappointing

    Had my wedding here in October. The ceremony was outside and reception followed inside. The people they had catering acted like they had know idea what they were doing. I had to ask for them to bring us a cutlery set for our cake. They almost started to cut the top of our cake when we wanted it reserved. One of our guests had to find the box and put it in the fridge at the front desk. I was told all of our decorations would be packed up in totes that we had brought them in and to pick them up the following week. Nothing was packed up. The night of the wedding my husband and I were supposed to have a suite to stay in but it wasn’t cleaned so they ended up taking us in a golf cart to a condo (which was nice but how do you not have a clean room for the couple)??? The next day we noticed that there were still things from the ceremony outside. We asked the front desk who was supposed to clean it up and she was clueless and told us we could take a golfcart down and get it ourselves. Luckily, it didn’t rain that night or literally ALL of our ceremony decorations (including a cord of three strands we tied) would have been ruined. Everything was still setup as it had been the day before down there. And to top it all off, several of our centerpieces and decor from the reception is missing. Two of which were from our head table and sweetheart table which we would have kept. I’m assuming they were stolen. DO NOT GO HERE!!!!!
  • Victoria
    Victoria Sent on 05/11/2023
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    Unprofessional

    During the reception, the staff was wearing yoga pants and sweatpants. I had multiple family members say that one of the employees was stoned while they were setting up.
    We paid $5 a person for a soda bar, which we just didn't get.
    The carpet in our newly renovated ballroom wasn't stretched out and several guests tripped on the carpet.
    The bar inside of our ballroom was significantly more expensive than the bar just outside of the ballroom in the hotel. I was told this is common practice, but I feel like it should have been disclosed to us prior to booking the cash bar.
    My dad had to wipe down all of the windows in the ballroom because there was still dust from construction.
    During our complimentary champagne toast, we had a table not get any champagne.
    Water glasses were filled up once during the entire time we were there.


    Thankfully, the venue did compensate us for the soda bar and $250 off our service charge.
    Unfortunately, I has to be a Karen in order to get more than just the soda bar taken off.

    Our event coordinator was absolutely amazing and super helpful the entire process. She was amazing!

    I would not recommend them to another bride
  • N
    Nadia Sent on 07/23/2011
    1.1 out of 5 rating
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    Amanda is the worst wedding specialist ever. She was SO RUDE from day 1 to my family and I. She did not try to work with me at all, and during the detailing appointment, she kept LOOKING AT HER WATCH, just trying to get out of there as soon as possible. She acted like we were an annoyance anytime we wanted to talk to her. She told me that Lakeview did not provide things that they did in fact provide-as I later found out from Rachel, the other wedding specialist. Amanda needs a major attitude adjustment and her racist attitude towards me was definitely not hidden. When we were trying to pick a wedding date, she groaned in annoyance when we trying to decide our wedding date. The final straw was when Amanda told me I could rehearse in the same ballroom that my wedding was in and then changed her mind last minute. When I asked why I couldnt rehearse in the same room, her answer was "Ummm no sorry we can't do that". It's her favorite phrase-"Ummm no sorry we can't do that". Finally, my mother-in-law complained to the Lakeview supervisor, and we got Rachel. Rachel is absolutely amazing. She was so sweet and she did everything she could to make our day special. The Lakeview staff went above and beyond what was expected on our wedding day, and Rachel provided me with many things I had asked Amanda for but Amanda refused to provide without "a cake-cutting fee" or "a projector screen pulling down fee". All I ever heard from Amanda was "Ummm no sorry we can't do that", and it was absolutely unprofessional. Going to Amanda felt terrible. I was always SCARED to talk to her for fear of what she might change her mind on about my wedding and destroy the entire thing. Thank goodness for Rachel! She was such a blessing. I truly hope Amanda is fired asap for her rudeness and unprofessional attitude.
  • Molly
    Molly Sent on 10/10/2023
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    BEWARE! Covid Cancellation and Stolen Money

    UPDATE: It has been 6 months since my original review and 4 Years since I was promised a refund. There have been no attempts by the Lakeview to contact me or provide the refund.

    Original Review: BEWARE! Do Not Have Your Wedding or Event Here! My Fiancé and I were scheduled to have our wedding here in July of 2020. Due to the COVID-19 lockdown, this has to be postponed and eventually canceled. I tried to work with the events team and the manager to figure out how to proceed, but I kept getting switched to different people and then our calls were not answered at all. The contract promised a refund as they were not able to hold our event, and the manager confirmed this, but to this day I have not received any money back. I had to get a lawyer involved and have an order from the judge for us to be refunded, but have still not gotten any money 3 years later. This venue proceeded to dodge our attempts to reach them ever since. I Repeat: Do Not Have Your Event Here!
  • M
    Mackenzie Sent on 09/21/2020
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    COVID Cancellation Nightmare

    My wedding at Lakeview was cancelled in May due to COVID as they were shutdown. The staff was helpful initially and we looked into rescheduling and eventually a cancellation. From that point on they were a nightmare to deal with and very unresponsive. I did finally receive my refund but not without a fight. Make sure you keep good records of any communication with lakeview or payment. There have been 3 wedding planners in the time that I have been dealing with them ~1 year. I understand things are crazy with COVID but they did not handle the situation well at all. The new company that bought them seems to be to blame, not sure how things were handled previously
  • R
    Rebecca Sent on 06/14/2008
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    Well, were do I start. When we looked into having our wedding at Lakeview, it seemed like the perfect place. The amenities were endless and since we were having mostly out of town guest it worked great. The prices seemed fair for what was in the packages so we were sold as soon as we met with them. Shortly after was our first clue we had made a mistake. Our first wedding planner was Ashley, our second was Chris and our third/last was Jolene. Jolene assured us we were in good hands and that we had no reason to worry. On the wedding day disasters started to unfold. When we checked in at Lakeview Friday night we were told they needed a credit card to put on file and would not be charged because our room was compted for the event. Thought this was odd but I was tired and wanted to check in. Since there wouldn't be a charge I gladly handed over my cc. Sat morning I went to get my hair done for my wedding and in the middle revceived a phone call from the chair rental place telling me my cc is being denied. I called my cc company and Lakeview had put an authorization hold for our room. I had to leave my girls at the hair stylist and return to Lakeview to handle. After 2 hours this still was not resolved. So now I'm late getting ready and haven't seen my girls yet. Can't find Jolene to find out where I'm supposted to get ready. Finally I find her and tell her that the flowers are in route and to make sure they stay in air conditioning until ceremony time. I also ask her at this time to make sure my grandmother is transported by golf cart to the ceremony location because she cannot climb in the cargo can they use for transportation. No problem she says. So I get ready and my photographer says wheres the flowers, good question better yet wheres Jolene. Find the flowers in the Freezer, then angrily finds Jolene to ask who did that she said "I did, I was told to keep them in a cool place" yeah ok cool is not frozen. So immediately the flowers start to thaw and die. My flowers are unusable. I then ask Jolene if she took care of getting my grandmother down to the location, she assured me "yes I did myself". After the ceremony we were having pictures at another location we had reserved and yet again cannot find Jolene to take us there. Finally someone else took us. At the reception someone brought me a bill to sign off on and it was for the wrong amount. I told them I was not signing it unless it was for the correct amount. The next day we are packing up to leave and I'm missing some items. No one can find them. Finally they are found and giving back to me, then I find out that the bill they tried to get me to sign was taken to my new husband to sign since I wouldn't sign it. We do not know what he signed. Then I found out Jolene had not taken my grandmother to the location and she did have to climb in the non handicap van. Not only did things go wrong with the wedding and wedding planner, Lakeview lost half of our guest room reservations so they had to go elsewhere to stay. You best bet is to NOT GO TO LAKEVIEW.
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