The La Belle Group Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
36 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.5 out of 5 rating4.5
+54
User photos
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Ada Sent on 11/27/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Dream Come True!
My special day was made so much more special by being at the LaBelle Group! The venue itself is beautiful, but their team made it seem like out of a fairy tale! They captured my vision perfectly and made it come to life! Every touch, every detail made my dream come true! They have the best value in town, especially for a party of 130! Phyllis and her team coordinated everything and made it look easy! You can tell they love what they do, and they do it with all their heart! If you’re looking for a wedding venue, I definitely recommend the LaBelle Group!-
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+2 photos
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Lisa Sent on 02/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best venue
Definitely best venue. They made everything go smoothly and stress free -
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Maria Sent on 12/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
I want to start by saying thank you to Phyllis, Kendall, and their team (Mandoline, Atumn, Ashlee, JR, Corrine, & others) for working so hard to make our wedding dreams come true. They did a phenomenal job with coordinating the wedding to perfection. When I say perfection, everything went exactly how Jordan and I envisioned our dream wedding. Jordan and I made the right decision to choose The La Belle Group. Planning a wedding with over 150 guests is not easy, however, Phyllis, Kendall, and their team made the whole process easy and stress free for the both of us. Phyllis & Mandoline were always available to assist us whenever we had any questions or needed help with the stressful planning of the wedding.The La Belle Group is such a beautiful and wonderful place to have your wedding at. Our guests could not stop talking about how beautiful and how fun our wedding was, thanks to The La Belle Group. We will cherish and remember this day forever – 12/04/2021. -
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Quynn Sent on 03/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely perfect!
I can not say enough to how amazing my experience was! My wedding day was absolutely amazing! The venue is so beautiful and they have different options for your ceremony location. Their team works with you so well from planning to execution. Phyllis is always quick to respond with any questions and makes phenomenal recommendations. Their catering company is awesome, we got many comments on how good the food was! They have an AMAZING group of people that work with you and make sure everything you could ever want is taken care of and most of it is included in the price. Which is so affordable! I can't thank this venue enough for making my wedding an ABSOLUTE DREAM! I could go on and on, but do yourself a favor and book this venue right now!-
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+6 photos
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Conner Sent on 08/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding venue
If you get married here considered yourself VERY lucky! Phyllis & her team are constantly booked and for all good reasons. You will not find a better venue within their price point. They decorate everything, coordinate everything, communicate constantly. It’s just all about you, your husband and your guests. Phyllis, Kendall, Jeremy and Amber were such a dream to work with. Exceeding all of our expectations!-
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+4 photos
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Leasmi Sent on 09/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most magical day!
Phyllis and her crew made my wedding day magical!! It was an amazing day & I couldn’t thank them enough for making my dreams a reality! -
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Kati Sent on 05/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
They were everything we were looking for! Answered all our questions and took the time to explains the little details. -
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Karissa Sent on 01/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend
Phyllis, Kendall and team are phenomenal. My husband and I are extremely pleased with how our wedding went! Phyllis was quick to answer any questions we had during the planning process and did a wonderful job setting up the decorations. We also got our photographer, caterer, and DJ through them and were extremely pleased with them also. The best part of this place is it fit perfectly into our budget! I can not speak more highly of this venue. -
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Jamie Sent on 11/24/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
I don’t even know where to begin, as my experience with Phyllis, Kendall & their team was exceptionally incredible. I chose this team because they took care of 90% of my wedding, which the lack of stress is worth it alone. Not to say I wasn’t stressed, I certainly was, but not nearly as much as I could’ve been!
Phyllis was nearly always available via texting/phone when I needed her. She and her team made my dreams come true, in fact, it was beyond what I had envisioned. She listened to me and he delivered! The décor, timeliness, professionalism, and ease of flow of the actual ceremony and reception were perfect.
My girls and I got ready at La Belle the day of my wedding, so I was able to sneak out here and there to see how things were coming along. I brought a few personal items for the team to incorporate. I honestly didn’t want to change a single thing. Then to see it come to life in the evening, with the glow of the strung lights… absolutely breath-taking. In fact, our friends and family have been raving about our wedding. We’ve been told how beautiful it was, how effortless it seemed, how great the food and drinks were, and how fun it was! We selected our DJ based on Phyllis and Kendall’s recommendation – another win!
The hardest part about having our wedding here was stepping back and trusting others to give us what we wanted. That’s me though, if I want something done, I have to do it myself. But, I am so happy I let it roll off and hand the reigns over (not completely, obviously, as everything was carried out with what we wanted). I have absolutely zero regrets about our wedding. Hearing what our friends and family are saying, only makes me feel better about my decision to work with this incredible team. I cannot thank the La Belle Group enough!
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Janie Sent on 10/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most amazing wedding venue EVER!
I just cant speak highly enough about Phyllis, Kendall, their staff, D.J. J.R. Malone,Jerrica with Farmore Photography and 3 C's catering. They made my dream wedding a reality! They all have the biggest hearts and truly do care about every little detail to make your day unforgettable! Some of my guests are still talking about how beautiful everything was, a week later! My husband and I will NEVER stop talking about our perfect day! If you are looking for an affordable venue with amazing coordinating staff that truly cares about your day, look no further!!-
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+2 photos
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Amber Sent on 10/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue has it all! From beautiful setup and decorations, helpful staff, and delicious food!! Their prices are unbeatable and include everything besides cake and alcohol. They even have a new package that includes highly recommended DJs. If you're looking for a stress-free wedding, this is your place!! -
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Loe Sent on 10/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kendall and Phylis are absolutely wonderful and so is their venue. I highly recommend this beautiful place for your wedding. They have everything you could need and so much more. Love love love!! -
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Laura Sent on 03/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely beautiful venue, amazing staff! Wouldn’t have changed a single thing! Phyllis was extremely helpful and responsive to every nagging question! Deserves every bit of 5 (+) stars -
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Katrina Sent on 11/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just got married at La Belle Amour on 11/11/2017 and it was absolutely perfect! I loved that they took care of everything and it all turned out better than I imagined!! It is such a beautiful location and the staff was wonderful! The owner Phyllis made sure everything was done the way I wanted and Amber and Paige were the most helpful! They were there with us the entire day, making sure we were comfortable and had everything we needed. I love that my girls and I got to get ready on site in the house on the property. It was the perfect set up! I loved everything about my wedding!!!-
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+2 photos
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Linda Sent on 11/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience even though it rained while the guest were arriving , my wedding could not have been more perfect!! Thanks to Phyllis and her team, I am happily Married with my wedding memories to last a lifetime❤️❤️ -
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Jason Sent on 11/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What can I say except WOW! Ok, I can certainly say more than that. Phyllis and team went above and beyond for our wedding. First off, in case you do not know this place, (and I am sure her other venue), is pretty much a total package. You pay per head and all you have to get is your cake, alcohol and DJ. If you're getting married and you have been shopping, STOP RIGHT HERE. The settings are stunning, you get full access to the venue for the whole day, the team is so professional and hospitable that you literally don't have to worry if you're going to have a perfect wedding; because you will. We chose La Belle Amour because it has so much character and options to choose from. Phyllis basically took us by the hand and helped construct our dream wedding. Even to the point of having back up plans, as it started to rain 2 hours before our wedding, and it turned out spectacular. Trust me when I say this venue has their stuff together and they will not take advantage of you just because it is a wedding. I cannot thank you enough for making our day perfect. -
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Natasha Sent on 11/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my wedding here on October 29 and I am was very pleased with it. Phillis was awesome to work with -
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Lindsey Sent on 10/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want to be stress free and cost effective venue this is the venue to use. They handle pretty much everything. All I provided was the cake/cupcakes, DJ, flowers, and Alcohol. It cost me 60 per person THAT WAS IT!!!The barbecue was good (I only ate a little due to talking to everyone possible) my husband however and several people informed me the food was really good.
I went I week prior to my wedding to pick out my table setting (which turned out better then I thought). There was so many other little decorations the venue provided that I did not even know about but it was beautiful. I purchased only babies breath and eucalyptus and the way the used them through out the venue was absolutely gorgeous. The photographer they provided was also amazing (Corinne Adams). Phyllis the owner is sweet and very quick to respond when you reach out to her. I will say the day of my wedding I was not stressed about a thing and completely trusted the venue crew to handle everything ( The two people that stood out to me was Stacy and Marie).
Thank you for making my day spectacular
Lindsey Kloter-
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+4 photos
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Malikia Sent on 08/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Omg! I cannot describe the wedding and reception I had with Ms. Phyllis. The venue is beyond beautiful. On my wedding day I had so many family and friends compliment how elegant and gorgeous the venue was. Ms Phyllis is like my fairy god mother now, she was a pleasure to work with and she made it so easy for payment arrangements. Corrine Corrine Corrine! She is the absolute best employee/photographer/assistant/everything you can think of that you need to make your day special! I feel like I now have a new friend in her. She made my day even more memorable because of her personality. I can't wait to potentially be added to the La Belle crew and help when I can. My day was beautiful and even with rain in the forecast Ms. Phyllis made this day happen. Mr. Kendall was amazing, his words resonated throughout the day. The guest kept coming up quoting what he said during the ceremony. He made me and the hubby feel so comfortable in preparing our ceremony and said everything we could only imagine to say to each other. It was not boring and sounded so poetic. I loved everything about my wedding, including the people involved, guest and staff included !
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Brittney Sent on 07/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THE BEST DAY EVER!!!! I got married Here in March and picking this venue was the best decision I made in the whole process because I was completely lost and stressed to the max there was just no way I could pull this off or afford any of the venues we had toured .... once we signed on with the la belle group everything changed !!! Phyllis told me she would take care of everything on her side and she did. She's a true professional and you can tell she does this because she loves it not because she has to. The place was gorgeous & everybody on her staff treated us so good . The food was the best I've ever had at a wedding. I would totally recommend this place to anyone getting married ...oh and did I mention the Bentley departure I felt like a movie star getting dropped off at the Hard Rock "BEST DAY EVER" -
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Eric Sent on 06/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter got married there in February and i cant even start to say how beautiful it was and how organized they were with so much attention to detail. They helped us every step of the way in the planning process and pulled off a completely flawless wedding. The food was amazing the staff was very attentive and on point, the photographer was great and the officient blew us away with his heartfelt ceremony. I would recommend this Venue to any couples looking to get married in the central Florida area.
Eric, -
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Amber Sent on 06/15/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married in May of 2017 at the La Belle Amour. Phyllis and her staff were amazing and extremely friendly. I didn't have a plan going into this wedding as far as decorating, so I told Phyllis a few things that i liked and the colors in my wedding and she took right over. I was incredibly pleased when i saw the outcome, it was beautiful and i was over the moon with excitment. The attention she put into the details and how she made it so perfect for my husband and I was mind blowing. The food was delicious and served hot, we chose the bbq pork. We had our ceremony inside the little chapel and it could not of went any better. Kendall is amazing and very well spoken. We were honored to be married by him. The bridal room at the venue is absolutely stunning, it made me feel like a celebrity getting ready in there. the lighting was perfect for pictures and makeup. It was the perfect place to chill with my bridesmaids to get ready. The venues photographer is AMAZING she was so sweet and very professional with a silly side. She took pride in her work, which is fantastic. She went above and beyond and made my day better with just her presence. They offer all of this for an amazing affordable price too, you only worry about the cake, dj and alcohol. My husband and I are so glad that we found this venue and decided to have our special day here. They did a exceptional job at making our wedding day the most amazing day ever. We are truly blessed to have meet them. I recommend this place to anyone i hear is getting married. -
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Ladina Sent on 05/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a great experience. The wedding was beautiful and everything went really smoothly. The staff was extremely helpful and kind all day long while getting ready and throughout the night. Great venue for a great price. -
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Tami Sent on 05/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just had my wedding on Saturday. My day was absolutely wonderful. Phyllis, the owner, is very gracious. She made sure that every detail was perfect. The staff was very friendly and attentive; they made sure that all my needs were taken care of, no matter how big or small. The tables were absolutely beautiful and every decoration and detail were all on point. If you are a bride that has a budget and you want all the bells and whistles that all brides want....you cannot go wrong with the "The La Belle Group" hosting your special day. I recommend any couple getting married to have your special day at either La Belle venue. Top notch! -
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Susan Sent on 04/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is so much that goes into planning a wedding-so many little touches, last minute details and things to remember. I can not imagine doing things any differently than using La Belle. This is a one stop venue and it is truly a stress free way to do a wedding, I rarely give anyone a 5 star rating and if i could, I would rate them even higher. My daughter chose her theme, colors, décor and shared her vision with them and they took off with it. The only thing we had to supply was the DJ and the cake. The food was delicious, the staff was friendly and so very helpful, the venue was decorated beautifully, and the whole day went off without a hitch! If you want to just show up and have fun, this is the way to go. -
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Amanda Sent on 04/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It's hard to find someone you trust to make sure that one of the most important days of your life is perfect but you have to look no further than THE LA BELLE GROUP I knew as soon as I met the owner that I was in good hands. She went above and beyond to make sure our day was perfect. The venue was decorated beautifully the staff was very attentive and the food was excellent (way beyond what we expected) overall this was the perfect day and the perfect place to have our wedding and I would highly recommend it to anyone out there looking for a venue. -
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Judith Sent on 03/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My son & daughter in laws wedding was at this venue and I just can't get over how amazing it was. We venue shopped for months and was so overwhelmed with the prices we were getting , it looked hopeless as we are not rich and couldn't possibly afford the $15,000 and UP quotes we were getting we had all but given up and then a friend of mine who had been to a wedding there recommended this place. We scheduled a tour and fell in love with the owner & her husband they walked us thru the whole process and everything was perfect. My son picked out most of the stuff as My daughter in law is not much on decorating and then phyllis and her team put together the most amazing set up I've ever seen. The bridal house was a great place for the bridal party to spend the day getting ready and it was decorated perfectly for the starting photos of the day. The photographer was amazing (Corrine) and we have since used her for some family photos and would recommend her to anyone. I think my favorite part was the food it was perfect and we added one of my sons favorite dishes his grandma makes as a surprise for him.. overall I would give this place a 10 and I'm excited to say we will be going back as my best friends daughter is getting married there in may and I can't wait to see the whole staff agin -
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Sheena Sent on 03/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t even begin to tell you how happy I am with the celebration of our wedding at La Belle Amour! The La Belle Group really made sure that I could enjoy my day free of stress. As a mother of two young children, I did not have a whole lot of time to plan every small detail. I gave the owner Phyllis an idea of what I wanted and all she told me was to not stress and that she will make the place exactly what I want. First thing in the morning on wedding day, my bridal party and I had access to the house that is on the property. It is set up very nice and the bride’s room was perfect to get ready in. The décor and set up was perfect and I appreciate all the efforts to make everyone and myself in my party feel comfortable. All of the staff introduced themselves as soon as they arrived at the venue and got right to work. All of our guests had a wonderful time and complimented the layout of the venue. It is really set up perfectly for a package deal to have the ceremony and reception in one spot! I chose to have the Italian food option for my wedding. The food was delicious! I would have gone up for more baked ziti, but I needed to mingle! I am impressed at how flexible the owners were with all of my last minute requests. The owners are fabulous and the venue was a perfect place for us to get married. I will always remember our special wedding day and I thank the La Belle Group for having a big part in that! -
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Kelly Sent on 02/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely stunning venue with amazing staff, made my dream day possible and was so affordable, they worked with me every step of the way -
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Theresa Sent on 11/23/20234.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Great Venue!
La Belle did a wonderful job! They organized everything the day of the wedding and made sure the day ran smoothly!
Their package included officiant, photography, catering, DJ, and all the decor.
It was a great venue and everyone enjoyed the day! -
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Lilly Sent on 12/11/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Quinceanera
Excellent customer service, they are the best in Tampa Bay. We are so thankful for them making our baby's dream come true. Everything was perfect, the staff, the cleanliness, the organization, the food was delicious, we loved it. Thanks for all you did for us.-
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+8 photos
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Rebecca Sent on 11/01/20184.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My Experience.
Hi, my name is Rebecca and I just want to say thank you to Phyllis and her amazing staff that they made my dream wedding come true. The venue, the food to the decorations were amazing!! If you're looking for a place to get married this place is the way to go, it's affordable and me and my husband really enjoyed ourselves along with our family and friends!! :) -
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Gabbie Sent on 06/16/20252.2 out of 5 rating2.2
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Quality of service 1 out of 5 rating1.0
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Average response time 5 out of 5 rating5.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Beautiful venue talented vendors forgetful and unpleasant owner. Brides and grooms beware.
I recently attended my sister's wedding at la belle group , and overall, it was a beautiful experience. The venue itself was stunningly decorated and provided a picturesque backdrop for the special day. The reason I feel I rated one star is the behavior of the owner Phylis on the day of the wedding. All other staff members were exceptionally professional and went above and beyond to ensure everything ran smoothly and treated everyone with grace and respect. It seems Phylis could take lessons from her staff who she constantly speaks to as rudely as she does guests and wedding party members.
A standout on the team was our day-of coordinator, Madalyn, who was nothing short of amazing. She managed numerous tasks with grace and made sure that every detail was attended to, truly enhancing the experience for my sister, the bride, and our family. Additionally, the photographer, catering staff, and DJ were all top-notch, contributing to a joyous celebration.
However, I feel it’s important to note some significant concerns regarding the owner, Phyllis. Unfortunately, her demeanor and handling of various situations leading up to and on the day of the wedding left much to be desired. There were moments where basic details needed to be clarified, which seemed unprofessional given the planning that had taken place over the past 14 months as well as during a specific design meeting held with her and the bride and groom she either was too disorganized to find the notes for or simply didn’t take them in the first place.
For instance, there was confusion surrounding the cake delivery due to a policy that hadn’t been communicated to us. On the day of the wedding, I experienced an uncomfortable interaction with Phyllis when I attempted to retrieve the ring bearer’s pillow. Instead of assisting, she reprimanded me rather than helping, which was disheartening during such a joyous occasion. She additionally apparently had an issue that myself my mom and younger entered the brides house to bustle the brides gown per the brides request.. Her overall tone and actions ranked poorly for someone who runs a business that has a heavy emphasis in hospitality. Based on her behavior alone I never would have taken her for the owner had she not identified herself as such. She was rude condescending and less than unhelpful and seemed shocked to receive the same treatment back. My suspension is once the check is cashed she’s on to the next couples wallet and couldn’t care less about the ones that have already hit her account so buyer be ware.
Moreover, our experience was further complicated by communication breakdowns about where personal items would be stored, leading to unnecessary stress as we prepared for the ceremony. It’s crucial for prospective couples to be aware that the venue operates more like a wedding factory, with potential last-minute changes that could disrupt your plans.
While the beauty of the venue and the talent of the staff made the day memorable, I do believe that the owner's conduct overshadowed these positives. For couples considering this location, especially for the price point, it's essential to weigh these aspects carefully.it is also clear why some vendors refused to contract with brides and grooms at this location.
Overall, we had a wonderful time celebrating my sister's big day, and while the venue is lovely, I hope the Phylis can take some notes from her talented staff and vendors on the appropriate conduct when dealing with guest and takes steps to ensure that she’s delivering a positive experience personally as well instead of bringing down the entire experience with her negativity and disrespect.
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Celia Sent on 03/23/20171.8 out of 5 rating1.8
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
My daughter 's wedding was done here on 3/18/17. The place was beautiful. But there were issues. They offer a stress free wedding. Which is not true
The food was awful and the appetizers were not as promised for 126 people. They only had one bathroom For our guests, they waited in a long line to use. The staff on site were nice but had no direction. The photographer was great. Did discuss with owner's who offered excuses. But doesn't cover disappointment -
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Not T. Sent on 02/03/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
This place is a scam do no book
Let’s just say really think on your contract before you book. This place is very money hungry and will not give you your money back. I repeat do not book unless you are 1000% sure. If you would like to know more details feel free to reach out to me so I can let you know my experience. -
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Jessica Sent on 06/26/20231 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Wedding scam
The La Belle Group is an absolute scam!!! Phyllis never returns your calls once you start to make payments. They take weeks to cash your checks. (If I had the means to be able to sit on monthly payments I couldn’t be going with this place. I could afford a real venue!) I ask a simple question as to when she plans to cash my checks and I get attitude back. I ask for a refund and read through the contract and she tells me there is a $1,000 rescheduling fee,(conveniently) which is not in the contract. That her property will be closed for construction for awhile and that it will be too late to schedule an ALL INCLUSIVE wedding! We paid a total of $1737.14 and all I’m asking for is $977.14 back. This place does not care about the people they are serving and that was there main selling point when we toured the venue. This plastic Barbie and her over weight Ken doll just want to steal peoples money. -
Quality of service
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