Kevin Jewelers Reviews
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3.7 out of 5 rating
3.7
3.7 out of 5 rating
31 Reviews
74% recommend it
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Quality of service 3.8 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.6 out of 5 rating
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Value 3.7 out of 5 rating
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Flexibility 3.8 out of 5 rating
Awards
31
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N Sent on 07/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome service. Good prices. Excellent service!Awesome service. Good prices. Excellent service! -
Quality of service
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Sarah Sent on 09/05/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly acclaimed jeweler in our area, been going their for years, and got our rings there.Highly acclaimed jeweler in our area, been going their for years, and got our rings there. -
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Kyra Sent on 11/23/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love Kevin Jewelers! We had purchased our rings, believe it or not, on Black Friday in 2006. My wedding ring is a $3000 ring, and we got it for just over $600! It's a beautiful white gold, 5 princess cut diamond ring, dainty how I like it. His ring cost me $60! Only $60! Of course, he doesn't like expensive metals, seeing as he works for a general contractor and doesn't want to risk damaging them. So his ring was a dark tungsten carbonite. Kevin Jewelers had no problem setting up a very reasonable payment plan ($60 a month), and in less than one year my ring was completely paid off. And for getting my payments in on time, with every next bill I was constantly getting freebies and discounts in the mail. All in all, they have great prices, great selections, great payment plans, and great incentives. I'd recommend them to everybody!I love Kevin Jewelers! We had purchased our rings, believe it or not, on Black Friday in 2006. My wedding ring is a $3000 ring, and we got it for just over $600! It's a beautiful white gold, 5 princess cut diamond ring, dainty how I like it. His ring cost me $60! Only $60! Of course, he doesn't like expensive metals, seeing as he works for a general contractor and doesn't want to risk damaging them. So his ring was a dark tungsten carbonite. Kevin Jewelers had no problem setting up a very reasonable payment plan ($60 a month), and in less than one year my ring was completely paid off. And for getting my payments in on time, with every next bill I was constantly getting freebies and discounts in the mail. All in all, they have great prices, great selections, great payment plans, and great incentives. I'd recommend them to everybody! -
Quality of service
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Elizabeth Sent on 08/28/20124.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I've always had a great experience at Kevin's jewelers the sales associates are always very welcoming and professional. I have, however, noticed that they don't know much about diamond quality, clarity, color or weight. I would assume that being a jewelry rep, you would at least know the basics, however, I take it upon myself to know what I need to know when I purchase from them. I bought my wedding ring when I first got married in 1992 1/4 carat, I upgraded with them to a 1/2 carat and I now proudly own a 3/4. Remember, you get what you pay for and it's as much your responsibility to know what you are buying so you don't feel cheated. I will continue to be Kevin's customer as long as I am welcomed.I've always had a great experience at Kevin's jewelers the sales associates are always very welcoming and professional. I have, however, noticed that they don't know much about diamond quality, clarity, color or weight. I would assume that being a jewelry rep, you would at least know the basics, however, I take it upon myself to know what I need to know when I purchase from them. I bought my wedding ring when I first got married in 1992 1/4 carat, I upgraded with them to a 1/2 carat and I now proudly own a 3/4. Remember, you get what you pay for and it's as much your responsibility to know what you are buying so you don't feel cheated. I will continue to be Kevin's customer as long as I am welcomed. -
Quality of service
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Woodrow Sent on 10/17/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you for delivering the heart pendant on time. My wife loved it, and our honeymoon was very special. Your salespeople were so helpful; they even helped me decide between the pendants I narrowed it down to. For all my jewelry shopping, I will always use Kevin Jewelers.Thank you for delivering the heart pendant on time. My wife loved it, and our honeymoon was very special. Your salespeople were so helpful; they even helped me decide between the pendants I narrowed it down to. For all my jewelry shopping, I will always use Kevin Jewelers. -
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User1316908 Sent on 09/06/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found the Kevin Jewelers to be great in terms of being not too crowded, with a great relaxing, no pressure atmosphere. I ended up spending hours there looking at different diamonds in a lot of detail, with a ton of help from the staff. In the end I bought what I think is the perfect diamond for me, one that was of a size and with specs that I had trouble finding elsewhere, and at a price that I still think is a great deal.I found the Kevin Jewelers to be great in terms of being not too crowded, with a great relaxing, no pressure atmosphere. I ended up spending hours there looking at different diamonds in a lot of detail, with a ton of help from the staff. In the end I bought what I think is the perfect diamond for me, one that was of a size and with specs that I had trouble finding elsewhere, and at a price that I still think is a great deal. -
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User1306644 Sent on 08/29/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
My wife and I recently had our anniversary. As usual, I procrastinated on getting her a gift. I decided to get her an anniversary band. My wife absolutely loves her ring. Kevin Jewelers made our anniversary "one to remember". If you are looking for great customer service at reasonable prices then look no further.
My wife and I recently had our anniversary. As usual, I procrastinated on getting her a gift. I decided to get her an anniversary band. My wife absolutely loves her ring. Kevin Jewelers made our anniversary "one to remember". If you are looking for great customer service at reasonable prices then look no further.
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Quality of service
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User1313813 Sent on 09/04/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kevin Jewelers has been my go-to place for jewelry since my husband and I picked out my engagement ring. They were all very patient as I kept looking around at everything! We went back for our wedding bands (2 for me and 1 for my husband) as well as another diamond band ring later. They did a great job and quick repair when I lost a diamond as well. Everything is VERY reasonably priced for its quality! Go in and check them out!
Kevin Jewelers has been my go-to place for jewelry since my husband and I picked out my engagement ring. They were all very patient as I kept looking around at everything! We went back for our wedding bands (2 for me and 1 for my husband) as well as another diamond band ring later. They did a great job and quick repair when I lost a diamond as well. Everything is VERY reasonably priced for its quality! Go in and check them out!
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Quality of service
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User1297232 Sent on 08/22/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had been searching another popular online site, but at the suggestion of a friend, checked out Kevin Jewelers - and I could not be more pleased with the results! Thanks to my friend for pointing me in the correct direction! Had the ring in-hand less than six days after placing my order, and it was absolutely perfect?I had been searching another popular online site, but at the suggestion of a friend, checked out Kevin Jewelers - and I could not be more pleased with the results! Thanks to my friend for pointing me in the correct direction! Had the ring in-hand less than six days after placing my order, and it was absolutely perfect? -
Quality of service
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User1284438 Sent on 08/13/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful service! We have had the great opportunity to do business with Kevin Jewelers on numerous occasions and it has been wonderful. Customer service was great with an outstanding and wide selection. The customer service was just outstanding. Prices are extremely reasonable and the discounts are incredible. All the folks are so friendly. Kevin Jewelers is so much better than going to any other jewelry store - great service, great prices and discounts, great people. Highly recommend - Don't miss it!Wonderful service! We have had the great opportunity to do business with Kevin Jewelers on numerous occasions and it has been wonderful. Customer service was great with an outstanding and wide selection. The customer service was just outstanding. Prices are extremely reasonable and the discounts are incredible. All the folks are so friendly. Kevin Jewelers is so much better than going to any other jewelry store - great service, great prices and discounts, great people. Highly recommend - Don't miss it! -
Quality of service
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User1263632 Sent on 07/30/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you from the bottom of my heart for helping Kevin Jewelers and I create beautiful jewels! Your time and patience are so appreciated. My rings, earrings, necklace and bracelet are breath taking.Thank you from the bottom of my heart for helping Kevin Jewelers and I create beautiful jewels! Your time and patience are so appreciated. My rings, earrings, necklace and bracelet are breath taking. -
Quality of service
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Mary Sent on 06/24/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my very picky Special Lady Friend's engagement ring here. They were patient with us as we went through _Every Single Ring In Stock_ to find her the one she liked. And when the one we finally settled on wasn't real expensive, well, they still treated us like royalty. Top notch service.I bought my very picky Special Lady Friend's engagement ring here. They were patient with us as we went through _Every Single Ring In Stock_ to find her the one she liked. And when the one we finally settled on wasn't real expensive, well, they still treated us like royalty. Top notch service. -
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User1228055 Sent on 07/05/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiancée and I went to Kevin Jewelers to look for an engagement ring and wedding bands. They were extremely helpful and knowledgeable and made us feel right at home. We had gone to several other jewelry stores but Kevin Jewelers had the best selection. They presented us many rings and we were able to easily make our selections. It was a great experience at Kevin Jewelers. I highly recommend them to anyone shopping for jewelry!!My fiancée and I went to Kevin Jewelers to look for an engagement ring and wedding bands. They were extremely helpful and knowledgeable and made us feel right at home. We had gone to several other jewelry stores but Kevin Jewelers had the best selection. They presented us many rings and we were able to easily make our selections. It was a great experience at Kevin Jewelers. I highly recommend them to anyone shopping for jewelry!! -
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User1204676 Sent on 06/18/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kevin Jewelers was by far the most helpful and lowest pressure place I visited. They answered all my questions, related well to me, and never once made me feel obligated to purchase anything from them. Their diamonds are pretty high end, but I didn't see anyone out there with comparable diamonds priced any lower. Their custom ring choices were extremely delicate, and they were able to customize my ring with a little personal touch. The whole staff was friendly and attentive. I bought the engagement ring. I couldn't have been happier with my experience with Kevin Jewelers.Kevin Jewelers was by far the most helpful and lowest pressure place I visited. They answered all my questions, related well to me, and never once made me feel obligated to purchase anything from them. Their diamonds are pretty high end, but I didn't see anyone out there with comparable diamonds priced any lower. Their custom ring choices were extremely delicate, and they were able to customize my ring with a little personal touch. The whole staff was friendly and attentive. I bought the engagement ring. I couldn't have been happier with my experience with Kevin Jewelers. -
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User1157149 Sent on 05/09/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kevin Jewelers is the best jeweler in California. They were great and their staff is very knowledgeable and caring. Their prices are right on target too, you get fantastic quality and custom design that's affordable. I purchased my engagement ring here and they helped me every step of the way, I'm so glad I went to them instead of just any jewelry store I found on the street. You cannot go wrong with Kevin Jewelers.Kevin Jewelers is the best jeweler in California. They were great and their staff is very knowledgeable and caring. Their prices are right on target too, you get fantastic quality and custom design that's affordable. I purchased my engagement ring here and they helped me every step of the way, I'm so glad I went to them instead of just any jewelry store I found on the street. You cannot go wrong with Kevin Jewelers. -
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User1171836 Sent on 05/23/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
While searching for an anniversary bracelet for my wife I found http://www.kevinjewelers.com. Their selection was much greater than the others and they had the traditional style I desired. I ordered through the website as I had a time deadline, I found what I wanted. They shipped it on schedule, it was beautiful, and it made our day. Thank you Kevin Jewelers.While searching for an anniversary bracelet for my wife I found http://www.kevinjewelers.com. Their selection was much greater than the others and they had the traditional style I desired. I ordered through the website as I had a time deadline, I found what I wanted. They shipped it on schedule, it was beautiful, and it made our day. Thank you Kevin Jewelers. -
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Mandy Sent on 11/30/20134.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my fiance's wedding band from this company, but we bought ours in Montclair. They were very friendly. They didn't make you feel like I shouldn't be in their store like some places do because I look very young. My only issue was I felt like they were trying to use sales tactics to make a sale, but they were not pressuring me. I just tend to feel that way, it is a big purchase. We did discuss it further and we got a nice price on the ring, at least $100 than other jewelers. And they were also quick to explain the guarantee on the ring, which other places tried to charge for, or didn't tell us all together. (We looked at the exact same ring at each store, all the same brand.)I bought my fiance's wedding band from this company, but we bought ours in Montclair. They were very friendly. They didn't make you feel like I shouldn't be in their store like some places do because I look very young. My only issue was I felt like they were trying to use sales tactics to make a sale, but they were not pressuring me. I just tend to feel that way, it is a big purchase. We did discuss it further and we got a nice price on the ring, at least $100 than other jewelers. And they were also quick to explain the guarantee on the ring, which other places tried to charge for, or didn't tell us all together. (We looked at the exact same ring at each store, all the same brand.) -
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Preston Sent on 10/28/20134.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I had a sensational experience in shopping for an engagement ring. So great in fact that I purchased from them as well. The helpful staff walked me through the basics of diamonds and even contributed to proposal ideas. Given the expensive purchase I was more comfortable in giving them my money because the amount of services I received was well worth it.I had a sensational experience in shopping for an engagement ring. So great in fact that I purchased from them as well. The helpful staff walked me through the basics of diamonds and even contributed to proposal ideas. Given the expensive purchase I was more comfortable in giving them my money because the amount of services I received was well worth it. -
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Andre Sent on 10/03/20134.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
My husband bought me the large baguette eternity ring and I love it! It is beautiful and sparkly and I am so pleased.
Thank you very much for sending it out so quickly. I look forward to ordering other items from you.
My husband bought me the large baguette eternity ring and I love it! It is beautiful and sparkly and I am so pleased.
Thank you very much for sending it out so quickly. I look forward to ordering other items from you.
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Quality of service
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Georgianne Sent on 09/25/20134.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I created and purchased my engagement ring from Kevin Jewelers and have been very pleased. Customer service was very helpful when I called. I received the ring 7 days after I ordered. I highly recommend Kevin JewelersI created and purchased my engagement ring from Kevin Jewelers and have been very pleased. Customer service was very helpful when I called. I received the ring 7 days after I ordered. I highly recommend Kevin Jewelers -
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User1187842 Sent on 06/05/20134.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I have always dreamed of owning a large solitaire diamond ring and I never thought it was possible until I found you guys. They found me the most beautiful diamond solitaire at more than half the cost of others. The salesperson was very upfront and very knowledge about everything they have. I felt so comfortable with her. I would recommend Kevin Jewelers to all my family and friends without hesitation. I have had so many compliments. Thank you so much for everything you did for me, I LOVE IT!!I have always dreamed of owning a large solitaire diamond ring and I never thought it was possible until I found you guys. They found me the most beautiful diamond solitaire at more than half the cost of others. The salesperson was very upfront and very knowledge about everything they have. I felt so comfortable with her. I would recommend Kevin Jewelers to all my family and friends without hesitation. I have had so many compliments. Thank you so much for everything you did for me, I LOVE IT!! -
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Robert Sent on 04/26/20134.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We love this store. Kevin Jewelers is amazing, made sure my wife's ring was perfect. We come here because we knew we would get the best diamonds at the right price, with amazing service to back it up. THANK YOU!!!We love this store. Kevin Jewelers is amazing, made sure my wife's ring was perfect. We come here because we knew we would get the best diamonds at the right price, with amazing service to back it up. THANK YOU!!! -
Quality of service
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User1690704 Sent on 07/02/20143.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
The man that helped us seemed very knowledgable about the jewelry he was selling. I thought I found the ring I wanted until he showed an even better version of it!The man that helped us seemed very knowledgable about the jewelry he was selling. I thought I found the ring I wanted until he showed an even better version of it! -
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Devin Sent on 07/07/20092.8 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 2.5 out of 5 rating
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Flexibility 3.0 out of 5 rating
They provided a service you can find at any other jewelers. Nothing amazed me, they just had the bands on sale for the price we were willing to pay. I don't think their jewlery is any better than other jewelers, just cheaper in cost.They provided a service you can find at any other jewelers. Nothing amazed me, they just had the bands on sale for the price we were willing to pay. I don't think their jewlery is any better than other jewelers, just cheaper in cost.Kevin Jewelers's reply:
Thank you for coming to Kevi Jewelers and allowing us to earn your business. In times like this, providing customers with the best prices has truely been a PRICELESS quality. Being an Independent Jeweler and still matching quality and service as our much larger competitors while proivding lower prices is what makes us different. Thank You -
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Sheryl Sent on 05/20/20122 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I too did not have a good experience with Kevin Jewelers. Although the sales people were nice they were very deceiving. I was told my ring was priced at $26,000.00 but was on sale. When all was said and done I got the ring for $7000.00. Good deal right? WRONG, they finance me through one of their finance companies at 30 percent interest. I had no idea until I received my statement. If I knew this I would never have bought the ring. 30 percent interest is ridiculous especially someone who has great credit. I will never do business with Kevin Jewelers again.I too did not have a good experience with Kevin Jewelers. Although the sales people were nice they were very deceiving. I was told my ring was priced at $26,000.00 but was on sale. When all was said and done I got the ring for $7000.00. Good deal right? WRONG, they finance me through one of their finance companies at 30 percent interest. I had no idea until I received my statement. If I knew this I would never have bought the ring. 30 percent interest is ridiculous especially someone who has great credit. I will never do business with Kevin Jewelers again. -
Quality of service
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