InterContinental Houston Reviews
View more informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
12 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
12
+3
User photos
Weddingwire
4.9/5
12 reviews
Google
4.5/5
797 reviews
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Featured
Jacqueline C. Sent on 10/05/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Prompt Response
I was looking for venues and sent out several request. The venue was very responsive and I was able to setup a tour on the same day. Prudy De Leon provided me and my Wedding Planner with excellent service. I look forward to working with him!I was looking for venues and sent out several request. The venue was very responsive and I was able to setup a tour on the same day. Prudy De Leon provided me and my Wedding Planner with excellent service. I look forward to working with him! -
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Shelley A. Sent on 07/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Property!
I worked with Carla Blanco and her team on having my wedding block at the hotel. Not only were she and her team wonderful to work with, but the hotel aesthetics and amenities were also perfect. Highly encourage anyone to host something at this hotel as the location is perfect and the events team is great!I worked with Carla Blanco and her team on having my wedding block at the hotel. Not only were she and her team wonderful to work with, but the hotel aesthetics and amenities were also perfect. Highly encourage anyone to host something at this hotel as the location is perfect and the events team is great! -
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Ben J. Sent on 11/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Reception
Carla was phenomenal with helping us plan our wedding reception. She was attentive to all the details and was extremely timely and organized. She was flexible with our needs and the event ran seamlessly. The event staff were professional and worked hard behind the scenes. I would highly recommend this venue.Carla was phenomenal with helping us plan our wedding reception. She was attentive to all the details and was extremely timely and organized. She was flexible with our needs and the event ran seamlessly. The event staff were professional and worked hard behind the scenes. I would highly recommend this venue.-
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+2 photos
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Quality of service
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Veronica B. Sent on 05/27/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Experience!
We booked my daughter's room block and wedding reception for the Intercontinental-Medical Center for May 16. When Covid forced us to postpone the reception, we decided to keep the room block and move forward with the ceremony. Carla and her team went above and beyond to make our stay comfortable and memorable. In the weeks leading up to our stay, guidelines in Texas were changing and the hotel worked diligently to ensure that the wedding weekend was extra special, despite the circumstances. The hotel staff was welcoming and accommodating. All of our guests loved the hotel and mentioned that they were comfortable and well cared for. The hotel's precautions put everyone at ease. In room dining was delicious. Working with Carla to plan the May and the August weekends has been great...she's very professional and responsive. Her experience in the industry has been really valuable and it's given us a lot of peace of mind as the planning process has changed so much this year. We can't wait for the reception in August... we highly recommend the Intercontinental!We booked my daughter's room block and wedding reception for the Intercontinental-Medical Center for May 16. When Covid forced us to postpone the reception, we decided to keep the room block and move forward with the ceremony. Carla and her team went above and beyond to make our stay comfortable and memorable. In the weeks leading up to our stay, guidelines in Texas were changing and the hotel worked diligently to ensure that the wedding weekend was extra special, despite the circumstances. The hotel staff was welcoming and accommodating. All of our guests loved the hotel and mentioned that they were comfortable and well cared for. The hotel's precautions put everyone at ease. In room dining was delicious. Working with Carla to plan the May and the August weekends has been great...she's very professional and responsive. Her experience in the industry has been really valuable and it's given us a lot of peace of mind as the planning process has changed so much this year. We can't wait for the reception in August... we highly recommend the Intercontinental! -
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Mohamad H. Sent on 11/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Venue
From the moment we walked into the Intercontinental - Medical Center, we were blown away by the design of the hotel/ballroom as well as the professionalism of the staff.
The design of the lobby was so beautiful that we wanted our guests to go through the lobby from the garage rather than going straight to the ballroom so that they can experience the beautifully designed lobby.
The actual ballroom was breathtaking. Located on the seventh floor with a large foyer and balcony to overlook the medical center. Inside the ballroom, there are beautiful candle like chandeliers which were stunning and the size of the room was great for the number of guests we had.
Above all, the best part about this experience was the staff. Every person we spoke with was more than accommodating for all our needs and requests and treated us with the utmost respect. Carla was amazing to work with throughout the process. She was always there for us when we needed her and we could not have asked for greater person to help put our wedding together. The chef made the most amazing dishes for our wedding especially when I consider hotel/wedding food to never be good.
I would recommend the Intercontinental to anyone looking for a beautiful venue and amazing staff!From the moment we walked into the Intercontinental - Medical Center, we were blown away by the design of the hotel/ballroom as well as the professionalism of the staff.
The design of the lobby was so beautiful that we wanted our guests to go through the lobby from the garage rather than going straight to the ballroom so that they can experience the beautifully designed lobby.
The actual ballroom was breathtaking. Located on the seventh floor with a large foyer and balcony to overlook the medical center. Inside the ballroom, there are beautiful candle like chandeliers which were stunning and the size of the room was great for the number of guests we had.
Above all, the best part about this experience was the staff. Every person we spoke with was more than accommodating for all our needs and requests and treated us with the utmost respect. Carla was amazing to work with throughout the process. She was always there for us when we needed her and we could not have asked for greater person to help put our wedding together. The chef made the most amazing dishes for our wedding especially when I consider hotel/wedding food to never be good.
I would recommend the Intercontinental to anyone looking for a beautiful venue and amazing staff! -
Quality of service
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Samar Sent on 06/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience!
There are many factors a bride and groom consider before deciding on a venue/hotel. Intercontinental Hotel at the Medical Center had them all! It is so elegant. The venue is AMAZING. The hotel is STUNNING. Most importantly for us, the staff is INCREDIBLE! We are so happy and thankful for picking the Intercontinental!There are many factors a bride and groom consider before deciding on a venue/hotel. Intercontinental Hotel at the Medical Center had them all! It is so elegant. The venue is AMAZING. The hotel is STUNNING. Most importantly for us, the staff is INCREDIBLE! We are so happy and thankful for picking the Intercontinental! -
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Aunce Sent on 02/08/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful, easy, magical and exactly how I dreamed this day to be
It was a magical night special thanks to the intercontinental staff and Carla the head of the team, they certainly made everything easier and nicer, very professional, caring and didn’t neglect any detail we requested, im a dentist and a perfectionist and they were really on top of things, I had many guests from out of state and they were very satisfied with service they had staying at the hotel, I strongly recommend this hotel for special occasions.It was a magical night special thanks to the intercontinental staff and Carla the head of the team, they certainly made everything easier and nicer, very professional, caring and didn’t neglect any detail we requested, im a dentist and a perfectionist and they were really on top of things, I had many guests from out of state and they were very satisfied with service they had staying at the hotel, I strongly recommend this hotel for special occasions. -
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Madiha Sent on 06/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Great experience!
I had my wedding here in March and the venue is beautiful! And everyone is so great to work with. I had no issues at all and everyone was accommodating to how I wanted everything. Carla and Cambria are the best!I had my wedding here in March and the venue is beautiful! And everyone is so great to work with. I had no issues at all and everyone was accommodating to how I wanted everything. Carla and Cambria are the best! -
Quality of service
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Tiffany Sent on 01/23/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A++++++++I am having my reception at the Holiday Inn, University Center, Oakland, right on Pitt's campus. let's talk about the WONDERFUL and FANTASTIC service we had yesterday at our tasting. We went to sample the food, thinking that we would only have samples of certain items when in fact we got a full-course meal, I'm glad we went hungry and at dinner time! Their kitchen has recently hired two new chefs and they went to an all-scratch kitchen, which means everything it made "homemade" they even bread their chicken fingers by hand, they don't come frozen!!!!!!! We are going with a sit-down dinner and will serve the following: Wedding Soup mixed greens salad (choice of ranch and raspberry vinaigrette) CHOICE OF ONE OF THE FOLLOWING: Filet Mingon (prepared medium) mixed veggies (cauliflower, red peppers and carrots) and twice twice baked potato OR Chicken Cordon-Blue, with mixed veggies and twice baked potato Dessert: Cake, cookie Table and candy buffet. I am so please with our selections, the tastes were wonderful and they ensured me that nothing will be dry and everything will be very good. I am very pleased with our service that we received from the holiday inn. They were right on the ball with EVERYTHING. I can not say enough good things about Renee and the catering staff. They met with us on Thursday to ensure that everything was just exactly the way we wanted it. We loved the holiday inn, the food, and the atmosphere. Everything was truly fantastic thanks to them!
A++++++++I am having my reception at the Holiday Inn, University Center, Oakland, right on Pitt's campus. let's talk about the WONDERFUL and FANTASTIC service we had yesterday at our tasting. We went to sample the food, thinking that we would only have samples of certain items when in fact we got a full-course meal, I'm glad we went hungry and at dinner time! Their kitchen has recently hired two new chefs and they went to an all-scratch kitchen, which means everything it made "homemade" they even bread their chicken fingers by hand, they don't come frozen!!!!!!! We are going with a sit-down dinner and will serve the following: Wedding Soup mixed greens salad (choice of ranch and raspberry vinaigrette) CHOICE OF ONE OF THE FOLLOWING: Filet Mingon (prepared medium) mixed veggies (cauliflower, red peppers and carrots) and twice twice baked potato OR Chicken Cordon-Blue, with mixed veggies and twice baked potato Dessert: Cake, cookie Table and candy buffet. I am so please with our selections, the tastes were wonderful and they ensured me that nothing will be dry and everything will be very good. I am very pleased with our service that we received from the holiday inn. They were right on the ball with EVERYTHING. I can not say enough good things about Renee and the catering staff. They met with us on Thursday to ensure that everything was just exactly the way we wanted it. We loved the holiday inn, the food, and the atmosphere. Everything was truly fantastic thanks to them!
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Quality of service
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Amna Sent on 11/15/20074.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We stayed here after our wedding. It was beautiful and everything was perfect.We stayed here after our wedding. It was beautiful and everything was perfect. -
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Tamara Sent on 01/22/20084.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They did a wonderful job and made sure that the night turned out perfect and exactly how I had planned it!!They did a wonderful job and made sure that the night turned out perfect and exactly how I had planned it!! -
Quality of service
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Whitney Sent on 12/11/20074.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
They made my wedding beautiful and the venue was perfect. The staff treated us quite well.They made my wedding beautiful and the venue was perfect. The staff treated us quite well. -
Quality of service
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