Inn at Middletown Reviews

32 | Middletown, CT
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32 Reviews for Inn at Middletown

Recommended by 98%

32
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4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.8
  • Average response time 4.8

6 User photos

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  • Molly

    Molly Hetrick · Getting married on 12/14/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Inn at Middletown

    Staff are so helpful and knowledgeable. Venue is beautiful! Newly renovated

  • E

    Evan · Married on 08/04/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our room block here for our wedding in early August. The hotel was AMAZING and they let our guests check in hours early and were overly accommodating and so friendly. Highly recommend! Also, working with Rachael Puccino was great!

  • A

    Alice · Married on 06/29/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My fiance & I became Mr & Mrs at the Inn at Middletown this past June 30th. Katelin, Jill, and Danielle were phenomenal & treated us like royalty. The venue was/is gorgeous & elegant. The food was absolutely delicious and is not your typical wedding venue fare. You will not be disappointed if you choose the Inn at Middletown as your wedding venue. It is class all the way.

    Inn at Middletown 7
  • V

    Victoria · Married on 03/16/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I rented a room at the Inn to stay in the night before my wedding and for getting ready the day of my wedding. Leading up to my special day, the event staff was very helpful and efficient through email and phone calls. Upon arrival, the staff was extremely nice and calming. I had a two room King suite and it was beautiful - perfect for taking pictures in while getting ready for my wedding the next day. The day of the wedding, we had a catered lunch of assorted wraps, fresh fruit and house made chips. Everything was delicious. The main staircase and the courtyard are beautiful and a great spot to take pictures. When returning to our room after our wedding, we were surprised to find chilled champagne and chocolate covered strawberries. The perfect ending to a perfect day. Thank you Inn at Middletown for being so amazing!

    Sent on 04/18/2018

    Inn at Middletown's reply:

    Victoria, thank you for choosing the Inn and writing a great 5 star review. We hope to see you back on your 1 year anniversary.
  • S

    Sarah · Married on 12/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Inn at Middletown was the PERFECT venue for our winter wedding. Part of the appeal was that it was decorated so beautifully for the holidays that there would be little for us to do ourselves - and we were right! Katelin in the Sales Department ensured that every detail leading up to the big day was accounted for and she was present the day of to help ease the mind of this nervous bride! She was a pleasure to work with and everything met and/or exceeded our expectations. We have beautiful memories of our wedding at the Inn and would highly recommend this venue and its staff for your wedding day.

    Sent on 01/12/2018
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    Inn at Middletown's reply:

    Thank you for your review. You are correct that we are a great winter wedding venue. And new for 2018, we will be having working fireplaces in the private meeting rooms. Hope to see you back on your 1 year anniversary.
  • D

    Darlas · Married on 09/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stayed at the Inn with many out of town guest for our daughters wedding. The bride and groom has a bridal suite. The housekeepers,front desk staff,kitchen staff,and everyone were gracious,professional,and always helpful. Would definitely stay again.

    Sent on 09/12/2017

    Inn at Middletown's reply:

    Darlas, thank you for a 5 star review. Our staff does a great job and they appreciate your kind words. We look forward to seeing you back soon.
  • J

    Jamie · Married on 08/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you to the Sales team at the Inn at Middletown, and especially to Gabby & Katelin, for being part of our wedding weekend and providing great service for our guests during their stay.

    We loved the special newlywed surprise when we got back to the hotel on Saturday - the champagne bottle and chocolate covered strawberries were delicious!! Thank you to the Inn for that surprise treat :) Our guests also loved the bar after the wedding - the bartenders were fun and had great service. The Inn at Middletown was great with sending the guests lists for the wedding block over the past few months and handing out all the welcome bags to our guests. We also held our farewell brunch on Sunday morning at the Inn for our guests and the food was amazing! Everything was perfect :) Thank you again for an amazing weekend!

    Sent on 08/15/2017

    Inn at Middletown's reply:

    Jamie, thank you for this 5 star review and taking your time to share how wonderful your wedding weekend experience was. We hope to see you back soon for your one year anniversary.
  • K

    Kathleen · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very good service with excellent attention to detail.

    Sent on 07/14/2017

    Inn at Middletown's reply:

    Thank you for your 5 star review. Make sure you stop by to visit.
  • B

    Brittany · Married on 06/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the Inn at Middletown for our out of town guest accommodations, wedding after party, and post-wedding breakfast. Gabby, their Sales Coordinator, was extremely accessible and responsive to all of my questions from booking to final details. The rooms were recently renovated and the bridal suite was perfect for getting ready and bridal portraits on our wedding day. The food at the after party and breakfast was delicious and exactly what we were looking for to provide our out of town guests with a memorable wedding weekend.

    Sent on 07/31/2017

    Inn at Middletown's reply:

    Brittany, thank you for the 5 star review. We just finished our second phase of renovations, so make sure you stop by on your anniversary to see our new look. The lobby, restaurant and meeting space is complete.
  • K

    Kristin · Married on 12/03/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We could not have been happier with the staff at the Inn at Middletown. Everything we asked for they accommodated. Food was excellent as well.

    Sent on 06/23/2017

    Inn at Middletown's reply:

    Thank you for the 5 star review. Hope to see you back on your anniversary.
  • F

    Francesca · Married on 10/15/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone had such a fantastic time!! Katelin is fantastic to work with as is the whole staff! She is so patient and knows her stuff!!

    Sent on 06/23/2017

    Inn at Middletown's reply:

    Francesca, thank you for the 5 star review. Katelin is fantastic. Hope to see you back on your anniversary.
  • A

    Amy · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I have held several events at the Inn. Several for work years ago for the Community Health Center and last Octobe 1, 2016, my wedding. Katelin LeChance has always been wonderful to work with. She is professional, flexible and very responsive.

    Sent on 07/05/2017

    Inn at Middletown's reply:

    Thank you for a wonderful 5 star review!! We hope to see you back for your anniversary and any work events.
  • L

    Lori · Married on 09/18/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the Inn at Middletown for accommodations for out of town guests, as well an as after party and post-wedding brunch! All of the staff, especially Gabby and Katelin, were helpful and quick to respond. The rooms were beautiful, the food was delicious, and the staff professional and friendly! So many of our guests commented on how lovely the hotel is and how much they enjoyed their stay. I highly recommend using the Inn at Middletown for your wedding!

    Sent on 10/12/2016

    Inn at Middletown's reply:

    Lori, thank you for the 5 star review and pointing out Katelin and Gabby. So happy to hear we exceeded your expectations and hope to see you back on your one year anniversary!!! We wish you lots of happiness!!!
  • D

    Dana · Married on 06/11/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We worked with Katelin to book our wedding block and morning after brunch. She was extremely accommodating and responsive to all our inquires. Many of our guests came from out of town (we had ~40 rooms there) and the staff were very friendly and made everyone feel right at home. They were also helpful in making our transportation go smoothly (we had 2 coach size busses for our guests). Having the Tavern downstairs was super convenient for the after-party. The brunch food was SUPERB! Thank you Inn at Middletown and Katelin for making our weekend so special!

  • C

    Caitlin · Married on 09/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had a great experience at The Inn at Middletown this past September! My husband and I used the Inn for getting ready prior to the wedding, pre-wedding photos, guest accommodations, a wedding after party at the tavern and a post-wedding breakfast. All of the staff were extremely attentive and accommodating throughout our stay. The food was delicious, the grounds were beautiful and the rooms were clean and comfortable. I strongly recommend The Inn at Middletown for all of the above listed services.

    Sent on 05/23/2016

    Inn at Middletown's reply:

    Thank you for choosing the Inn at Middletown for your special day and taking the time to write a wonderful review. We hope to see you back on your anniversary.
  • L

    Lauren · Married on 07/11/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Inn at Middletown was the perfect hotel for guest accommodations, suites for the bridal party to get ready, wedding night accommodations, and a post-wedding brunch. The staff was wonderful and made our wedding weekend perfect for all of our guests staying at the hotel. The service from pre-wedding room block status to checking-in and providing guests with hotel bags to the post-wedding brunch food and service were great.

    The morning of the wedding, my bridesmaids and I had a suite with a connecting room that provided ample room for our hair and makeup artists to get us all ready without feeling cramped. After we got ready, the Inn provided a wonderful backdrop for a few quick bridal portraits before heading to our venue for the first look and more portraits of the entire bridal party. Post-wedding, the tavern was a great place for guests to gather to continue the celebration informally.

    The staff was so polite and accommodating. It was a wonderful location for our wedding accommodations. Just remember to book early if you plan on using the Inn for your wedding! Because it services multiple wedding venues in the area, it books up very quickly!

    Sent on 07/27/2015

    Inn at Middletown's reply:

    Thank you so much for the glowing review. We are so happy that everything went so well for you over the weekend. We really specialize in social groups and want to make sure that every bride has a memorable experience with us.
  • User4365728 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you want a stress free wedding contact Katelin at the Inn at Middletown. From day one she was so competent that we knew we were in good hands. Everything was perfect for our daughters wedding last weekend. The staff went out of their way to make our guests feel so welcome. The decor was beautiful and guests are still calling to say it was the best wedding they had ever been to. The food was delicious and the service outstanding. Not one single glitch the entire weekend. Thank you Katelin and staff for making our day so special.

    Sent on 07/02/2015

    Inn at Middletown's reply:

    Thank you for sharing your experience with us. I will share your comments with Katelin and the staff as we all work hard on exceeding every guests expectations.
  • K

    Kristine · Married on 04/17/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff and everyone at the Inn were AMAZING!! They were friendly and extremely accommodating with all if my requests. My pictures came out BEAUTIFUL in part to the gorgeous backdrop that was provided by this elegant location.

    Sent on 04/19/2015

    Inn at Middletown's reply:

    Kristine: Thanks you for choosing the Inn for your wedding weekend. it was nice to see that you took advantage of the many opportunities for photos as the Inn has many of them. Congratulations on your wedding.
  • D

    Diana · Married on 11/14/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Inn at Middletown was the perfect place for our wedding. Katelin was a godsend from the very first e-mail and made planning our wedding so easy. She answered all of my e-mails (and there were A LOT of emails!!!) quickly and was so helpful in suggesting solutions to some of the things I was stressing about. I ended up not having to worry about or stress over a thing, and I was such a calm bride knowing our special day was in capable hands.
    I can not rave enough about Danielle either. She managed the food service for our reception as well as the set up and she was so friendly and enthusiastic. Service for us and for our guests was flawless and people are still talking about how good the food was five months later. Sometimes it's hard to get excited about "wedding chicken" but I would go back and order any of our wedding menu choices in a second- they were delicious! Danielle not only remembered us on a future visit to the Inn, she remembered where we honeymooned and asked us about our trip. It was so sweet of her to make sure we were always treated like special guests.
    I wouldn not hestitate to have an event here again. The service, the food, and the atmosphere were absolutely top-notch. The staff there is second to none, and you really can not ask for a more beautiful location.

    Sent on 04/10/2015

    Inn at Middletown's reply:

    Diana: Thank you for taking the time to share your experience with us. We did exactly what we try to do with all weddings and make it "Stress Free" by the time you check in. I will share your comments with Danielle as she takes pride in her job like we all do at the Inn.
  • R

    Rebecca · Married on 09/20/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the Inn at Middletown for Rehearsal Dinner, Guest accomodations (40 rooms), bridal suite, and brunch. They were absolutely phenominal for all aspects, and they helped make our wedding weekend so much more memorable. The staff went above and beyond and were all so genuine and helfpul. The service was exceptional from everyone, and the food is excellent. I would highly recommend the Inn for events and accomodations for nearby weddings-- you won't get this kind of service and experience at a chain!

    Sent on 09/28/2014

    Inn at Middletown's reply:

    Rebecca: Thank you for the kind words regarding your stay. I am so happy that you used us for multiple events and that the one stop shopping was flawless. We have a great food and beverage program and it looks like we exceeded expectations. Congratulations of your wedding.
  • Sarah

    Sarah · Married on 08/15/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My fiance and I had our rehearsal dinner at the Inn and were pleasantly surprised! The room we had dinner in (there are two rooms upstairs) was very pretty. They had some budget friendly options (food-wise), which is what we chose since we spent so much on the actual wedding. We chose from one of five buffet options and went with the BBQ. The food was delicious and the service (there was one bartender and one staff present to clean off tables, etc.) was excellent! Definately check out the Inn at Middletown as a prospective rehearsal dinner venue if you're getting married in the area!

    Sent on 09/11/2014

    Inn at Middletown's reply:

    Thank you for choosing the Inn for your rehearsal dinner. We work with all sorts of budgets and will always try and create something that excites you and your guests.
  • J

    Jennifer · Married on 12/21/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely fabulous! The staff was very attentive. Paid special attention to detail. Decorations were fabulous. Food was wonderful. Timing of everything was meticulous. Can't wait to have our 10 year anniversary party there. Plus I'm sure many other events!

    Sent on 12/28/2013

    Inn at Middletown's reply:

    Thank you for your review. Please don't wait 10 years to come back. Celebrate your anniversaries with us and we will make every year a memorable one.
  • User3901968 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely fabulous. Beautiful decor. Catered to all my guests. Only thing is I wish I had the opportunity to taste the food all my guests were raving about.

  • Georgann

    Georgann · Married on 06/30/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I just love the Inn at Middletown. We had our wedding and reception there and the staff was so amazing,Our event coordinator made sure we had everything we needed and more. The food was very unique and delicious. All of our guests were very full and happy. When we went back to the room there were flowers, champagne and chocolate covered strawberries. In the morning our wedding party and families had brunch at the Tavern and it was outstanding. Every year we come to the Tavern for Valentine's Day and our Anniversary because it is so cozy and romantic. If you would like a true New England style wedding, The Inn at Middletown is a perfect fit.

    Sent on 05/31/2016

    Inn at Middletown's reply:

    On Behalf of all of us at the Inn at Middletown, we are so happy that we exceeded all of your expectations on your very special and memorable occasion. We take a lot of pride in making sure that from the minute your family and friends checked in, to the last departure that they all experience the superior overall service and product the Inn has to offer. Hope to see you next Valentines Day.

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