Mar Monte Hotel Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
35 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
Awards
35
+8
User photos
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Featured
Lauren Sent on 10/20/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
Mar Monte was very easy to work with and we had a great time throughout the planning process, and during our reception! Sonya is easygoing and also detail-oriented, and she was a big reason we picked Mar Monte over another venue. We also went with Mar Monte due to its location on the beach and more "classic" Santa Barbara vibe (the recent remodel looks great!).
And the food was so, so good. We greatly enjoyed the tasting and had zero changes we wanted made to the final menu. Everyone was very happy with their dinners at the actual reception, and we got a lot of compliments from guests afterward!
Service was right on schedule during the reception, and staff were very attentive to our guests. I was also impressed with their cocktails! My husband and I were able to take on-the-beach photos during dinner, and we all enjoyed the mountain and ocean views from the ballroom.
We would definitely re-book if we were to do everything over again. (We had 90 guests attend, and had everyone plus a dance floor in the Pacific Ballroom, plus used Seaview for the photobooth and bar -- everything fit perfectly!).Mar Monte Hotel's reply:
Dear Lauren & Jack,
thank you for sharing your beautiful experience! It was a true joy to host your special day. Your family and friends brought such warmth and happiness, and everyone was so gracious. The incredible vendor team you assembled made this wedding a true stand-out; including Hannah Landrigan of KB Events, Kristen Smith of Veils and Tails Photography, and the gorgeous floral design by Blooms of Santa Barbara- just to name a few! We are still basking in the afterglow. It was an honor to be a part of your celebration of love and togetherness. It's weddings like yours that fill our hearts with delight. Wishing you both an everlasting "happily ever after."
With all our best wishes,
The Mar Monte Team -
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Matthew Sent on 03/16/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wedding to remember
Sonya was magnificent and brilliant from start to finish. Thank you so much for all your guidance and support -
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Kyle Sent on 12/25/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded Expectations
Sonya went above and beyond to make sure that everything was taken care. We can’t say it enough how thankful we are for everything she did to accommodate our needs and made our wedding day special. Our family and guests raved about how well everything went and how amazing she was. The hospitality of the Mar Monte staff is unparalleled. Gavin at the front desk made sure that our guests were all comfortable and their stay was to their liking. They honestly made our wedding a day to remember for everyone, and our special day one of a kind. Thank you so much for all your hard work! We will definitely be back in the future and tell everyone we know how great of a stay Mar Monte is! -
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Melanie Sent on 10/08/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My go-to for blocks
Many of my clients have hosted their wedding room blocks here and we've always had a great experience! The sales team is highly responsive and flexible with one-off requests and do their best for early check in where available. It's also a great location, central to the beach and the Funk Zone. -
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Hannah Sent on 09/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Welcome Party!
We had a welcome party on the outdoor patio off the lobby at the Mar Monte. It was so fun & beautiful, the staff was incredible, and the food/drinks were amazing. Definitely recommend!!Mar Monte Hotel's reply:
Dear Hannah,
Thank you so much! It was truly a delight to host you, Logan, and your wonderful group for such a momentous occasion. It was an honor to be part of your wedding weekend here in sunny Santa Barbara. Please keep in touch!
Warmly,
The Mar Monte Team -
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Rebekah Sent on 12/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding
I am beyond grateful for The Mar Monte helping my dream wedding come true! Patricia literally told me I’ll be able to relax and enjoy myself, that’s what I did. All around, the staff were amazing! They were kind and attentive to everyone’s needs. Planning was fun and painless because Patricia listens and is so helpful. I would absolutely have any event here! Thank you to everyone for making my dream a reality! -
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Norma Sent on 09/28/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything I hoped for and more. Much more!
We had a destination wedding in the middle of the pandemic. We expected bumps along the way-- there were none. Erin Farrell with the Mar Monte Hotel in Santa Barbara was always accessible, patient and ready to address unexpected last minute changes as they arose. Our wedding was phenomenal for many reasons. Erin and her team's planning /execution were a big part of the reason.
Incredible professionals! We are very grateful. Ken and Norma Essig -
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Cindy Sent on 03/03/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose to have our wedding at Hyatt Centric in Santa Barbara and it was the best decision ever! We live in town and have always been attracted to this hotel. It is unique, rich in history and right across from the beach. Amanda and Lorenzo were amazing to plan and work with. I had a very specific vision for everything and they were so accommodating and Amanda answered my many, many, many questions. They treated us so well on our wedding weekend; they made sure we had everything we needed to make our event as special as possible. While my girls and I got ready they brought us a mimosa bar and breakfast items. Our guests still tell us that the Hyatt served some of the best food they have ever had! The suite we stayed in on our wedding night large and beautiful. During our reception they had gone in and put rose petals everywhere and left us chocolate covered strawberries and champagne. So romantic! This place will always have a special place in our hearts. My husband and I definitely recommend getting married at Hyatt! -
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Haley Sent on 08/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having our wedding at the Hyatt was amazing. We live in San Diego so planning a wedding 4 hours away in Santa Barbara could have been extremely difficult but the team at the Hyatt is amazing. I worked mostly with the catering manager Krista who has since moved out of the area. She was incredible with countless emails back and forth and continuously offering so much more help and assistance than ever expected! When she left, Amanda, Shae, and Lorenzo took over with the final touches and communications. They are so sweet and knowledgeable and helpful. They again like krista continued to exceed our expectations with their accommodations. They assisted with the rehearsal and the wedding to make sure everything ran smoothly for us and everything was perfect! They treated us like family. I would definitely recommend the Hyatt. There are plenty of options for space. We had our ceremony on the beach and the reception inside the vista ballroom. The food is delicious! We received a lot of compliments on the food and the wedding overall. Couldn't be happier! -
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Daniel Sent on 01/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding reception at the Hyatt! It could not have gone better! Krista Kurosaki specifically was absolutely amazing. She is very detail oriented, accommodating, knowledgeable and a great person. She helped helped us plan a wonderful reception and made sure we had the perfect celebration for our wedding. As for the venue, the property is gorgeous and in a brilliant location across from the beach. The food and beverage was wonderful. The entire staff showed us a great amount of attention to make sure everything went off without a hitch. We highly recommend using this property for a special event and especially a wedding reception. Make sure to work with Krista as she is beyond amazing! - A&D -
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Jabrielle Sent on 10/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding reception at Hyatt Santa Barbara and it was just an amazing experience for us and the guests! Krista Kurosaki, the catering manager, treated me and my wife like family. From planning up to the time we had our reception, it was just excellent customer service. The bartender, the servers, all the staff who worked with us from check in to check out were very polite and professionals. The complimentary room that came with the reception package was set up immaculately! Despite the exhaustion we felt before going to bed, the atmosphere of that room was just so romantic. I highly recommend this place for anyone getting married at Santa Barbara. -
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Jaclyn Sent on 10/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Hyatt Centric Santa Barbara made my wedding weekend an absolute dream come true. From the day I toured the hotel with Krista Kurosaki to the bellman putting the last bag of luggage into my car.
Krista was so great to work with from beginning to the end. She answered every question of mine in a timely manner and never could I tell that she was annoyed with my indecisiveness. Each time I asked her a question; I expected negative feedback but never had that. She knew exactly how to ease my mind, even when I was freaking out on the cart ride to walk down the aisle, she was so calm and friendly. At the reception she even offered to snap a picture for one of my guests. She was THE best and I am truly going to miss talking and working with her.
The hotel was fabulous! We had the Santa Cruz Suite. Day one, my fiancé (now husband) and I received a bottle of wine and some cheeses. What a great surprise that was! Then on the morning of our wedding, the staff delivered my girls and I mimosas and to top it off on our wedding night, my husband and I walked into our suite to see rose petals on our bed with wine and chocolate covered strawberries. We totally got the VIP treatment. Not to mention, some of my guests were also upgraded rooms even when the hotel was booked for the weekend.
The Banquet manager, Lorenzo was also great! His staff helped us with setup and take-down. I had so many guests tell me that our wedding was the best ever. After hearing it a few times I started to ask what they liked best and some responses I got were “the chicken was delicious and not your typical wedding food” and “the wait staff was on top of it.”
I seriously cannot that your hotel, Krista, Lorenzo, and Joel enough. It’s truly bittersweet for me that the entire process is over because it was such a great experience. To anyone considering the Hyatt Centric Santa Barbara for their wedding ceremony and reception, I highly recommend it. -
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Celina Sent on 04/29/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First off Thank you so much Krista! She is amazing! She always answered all my questions, she was so organized and had everything planned out and emailed over to me. The reception was beautiful. Everything was where we had planned it to be. Her staff was great, polite and friendly. I had an amazing wedding and don't know how it would of gone with out all her help. -
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Rachel Sent on 01/31/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Krista Is amazing. She has been excellent in her communication and answering my questions about my reception. I'm so excited to have my reception in the beautiful Cabrillo ballroom overlooking the ocean. It's beyond perfect!Mar Monte Hotel's reply:
Rachel, thank you for your kind words! We are looking forward to welcoming you and your guests in June! :) -
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Neelu Sent on 07/29/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Leighann at the Hyatt - keep in mind I was a bride with very little idea of what I actually needed to think about/consider for my big day. Leighann was a pleasure to work with - easy going, great recommendations, didn't try to 'sell' me extras or go over my budget. I had two events - family/friends get together (60 people) then wedding on the beach plus reception (90 people). Both events were seamless, food was great as were the decorations. Leighann guided the bridal party, managed guests and was around right through dinner - always with a great smile! The food (server passed nibblies and dinner) were served hot (my big fear...cold congealed food) - got lots of compliments from guests.
Only watch out is that this is an older hotel (architecture is cool and quirky) definitely not what your guests will expect from a Hyatt ... I had several people complain about the rooms not being what they expected. Please set expectations... -
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Mary Sent on 03/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a top notch establishment! We and our guests were really blown away by the quality of the food, the decor, and the level of professionalism their catering staff adhered to during the event. They took care of everything down to the smallest detail. Our food tasting prior to the Big Day was almost like an event in itself. Lindy Myktiuk, our wedding reception contact and special events manager at Hyatt, was just a pleasure to work with. She was highly personable and had this wonderful sense of humor and was just a great person to work with. My husband and I never had to worry about anything during the reception all the way to finally opening the door to our honeymoon suite graciously provided by the hotel. I would definitely recommend this hotel to anyone meaning to have their wedding in Santa Barbara. -
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Patricia Sent on 09/12/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I very recently hosted a Morning After the Wedding Brunch at the Hyatt and it was absolutely fabulous. The brunch ran from 9 until Noon and it was continuously refilled and made to look fresh by the servers. The setting was lovely in a room with a balcony looking over at the ocean. The food was really delicious and the price was very reasonable. It would make a beautiful wedding venue, too. We would highly recommend it.
Pat Younce -
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Helene Sent on 07/30/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The hotel was wonderful, all staff was so accomodating, and our coordinator Sarah was the best! -
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Jenny Sent on 07/17/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was exactly perfect. -
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Dina-Marie Sent on 07/16/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything turned out so beautifully. There is no possible way it could have been more perfect. Our wedding was truly a dream come true! Thank you so much Sarah Cassesso! -
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Brittany Sent on 01/25/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Mar Monte and their staff were amazing to work with. Everyone, esp Sarah at Hotel Mar Monte were always helpful and a joy to work with. They helped made my wedding weekend in Santa Barbara PERFECT.
Thank you for making our wedding so special. I recommend them to anyone who is thinking of having their wedding at Hotel Mar Monte. -
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Bianca Sent on 10/01/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most amazing experience with Hotel Mar Monte and Sarah to be specific. This was one stop shopping. They handled almost every aspect of our wedding. I swear it must have been the most stress free wedding ever. Sarah and Lindy did an excellent job of coordinating everything so I never had to worry that things were going to get done. Its a wonderful venue. It is a very old world santa barbara feel. -
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Melissa Sent on 09/22/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was perfect! Sarah did an AMAZING job! The food was excellent! -
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Jennifer Sent on 08/22/20094.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a great experience working with Sarah and the rest of the staff at the Hotel Mar Monte. The service was outstanding! Highly recommended! -
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Shannon Sent on 06/04/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect venue + amazing hotel Coordinator
My husband and I knew we wanted to get married on the beach but didn’t want to deal with the hassle of getting city permits. When we found out the Hyatt has a package that takes care of the permits and includes chairs, altar, ceremony Dj and setup and breakdown all within their entire ceremony and reception package it was a no brainer.
Our hotel coordinator Amanda was a rockstar and made planning so easy and stress free. She is so calm and patient and seriously the perfect balance for an anxious bride-to-be. I could not recommend working with her and the Hyatt enough for a beautiful event and a great value in Santa Barbara. -
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Deborah Sent on 10/11/20104.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I looooved it! All went to plan and everything was perfect! Thanks! -
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Lindsey Sent on 07/24/20104.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have not one complaint of having Hotel Mar Monte host my ceremony and reception venue. Sarah was great to work with, they are very flexible and really focused on making you happy. My experience was outstanding. All my guests raves about the food, said it was the best dinner they have ever had at a wedding. I would have to agree, although i can't recall how the food taste because i was floating on cloud nine. I would highly recommend hotel Mar Monte to anyone -
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Hailey Sent on 09/19/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had a destination wedding in Santa Barbara. Beckie and Leighann were wonderful to work with in getting all of our details the way we wanted them. The day of the wedding Lorenzo was amazing! He attended to every need and was available to us at any time. All of our guests had a wonderful time and couldn't speak higher of the service that was provided. Thank you to everyone who made our day magical! -
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Joe Sent on 08/20/20094.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Working with Sarah at the Hotel Mar Monte was great. She went through all of our options with us multiple times--from candle arrangements to napkin folds to chair covers, etc. She worked to make sure everything was right that evening, and it was. She referred us to a great florist, DJ, and chocolate fountain company, all of which were familiar with the venue, which was perfect. We got married at a very busy wedding season in Santa Barbara and once or twice I wanted a return email faster than it came, but overall she was very responsive and definitely accommodating, even to changes the week of the wedding. I am very glad we chose to have our reception at the Hotel Mar Monte and am thankful that we got to work with Sarah. -
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Lori Sent on 10/12/20154.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
It is a beautiful place to have a wedding. It helps if it doesn't rain though. Krista was our wedding planner there and she made sure we received everything we asked for. -
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Cynthia Sent on 02/19/20254.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Intimate February Wedding
Sonya and team worked with us from the beginning to bring our vision of intimate, simple, with a touch of luxury to life. We had a beautiful outdoor ceremony with 33 people on the bocce court with a champagne greeting and then moved to the fireside room for an elegant cocktail hour, dinner, and dancing. Loved having all of our guests on site for a special weekend. Perfection!-
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+4 photos
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Jenny Sent on 12/02/20104 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful location. -
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Katie Sent on 10/02/20084 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Food was amazing, the wedding consultant (Lindy) was so helpful and sweet, beautiful location. The room we chose (Vista) had a patio outside that faces the ocean so it was great, but the ceiling was pretty low. The staff left a little to be desired... they stole some of the roses that we brought in and cut them and used them for their own floral arrangements in the room - the roses had been designated to go in the bridesmaids bouquets so we were short of flowers. The bartender didn't tell the guests that it was a hosted bar for well drinks so people would order 'stoli' and wonder why they had to pay. And the bartender put out a tip jar - unfair because a 20% gratuity was included in our bill for all alcohol, so the bartender was actually getting tipped double - VERY TACKY!!!! I was mortified. -
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User1483689 Sent on 12/26/20133.6 out of 5 rating3.6
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Quality of service 3 out of 5 rating3.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
NIce location and beautiful hotel. -
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Sarah Sent on 10/05/20091.1 out of 5 rating1.1
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 3 out of 5 rating3.0
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Flexibility 0.5 out of 5 rating0.5
DO NOT BOOK YOUR WEDDING HERE! We booked our wedding reception here and went over the contract very carefully. Only after the signing of the contract did the hotel specify that they had a minimum amount that you had to spend on food and beverage (not in the contract anywhere) and that a cocktail style reception was not possible due to the "poor reflection upon the hotel" stating that smaller food quantities would project a poor image of the food portions in the catering department. My stylish, mingling, cocktail style reception idea came crashing down and we eventually backed out of our contract at a cost of $500.00 just because of how rude they were to us. The wost part was that my family and I had booked several rooms at their hotel and they would not transfer our deposit in any way. Our service was horrible except for a few wonderful individuals who made all the difference (not management). A good value for the area but expect sub par service from most and horrible service from the wedding / catering department! -
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