Hyatt House Virginia Beach/Oceanfront Reviews

Reviews

• Lajuan Sent on 05/14/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Hyatt House Excellent Staff

  Thank you all, I was so impressed by your hospitality, kindness and service. The Hyatt House staff was awesome Braylen straightened out room mix up issues, Geneva was accommodating and extremely helpful with the end of the evening wedding wrap up..Braylen took the time to come outside and direct the traffic that was entering the hotel. Megan was helpful with checkout and calls for service and Samantha took care of making sure the event room and rooms were taken care of.. My family was happy and impressed with the service and rooms.
  Thank you all so very much for everything. I will truly recommend to others and return...Thanks, thanks, thanks

  Thank you all, I was so impressed by your hospitality, kindness and service. The Hyatt House staff was awesome Braylen straightened out room mix up issues, Geneva was accommodating and extremely helpful with the end of the evening wedding wrap up..Braylen took the time to come outside and direct the traffic that was entering the hotel. Megan was helpful with checkout and calls for service and Samantha took care of making sure the event room and rooms were taken care of.. My family was happy and impressed with the service and rooms.
  Thank you all so very much for everything. I will truly recommend to others and return...Thanks, thanks, thanks
• Amber Sent on 01/05/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We used the Hyatt House as our room block for our wedding guests on 12/30/2017 and had a fantastic experience. We booked with Hyatt House when it was just being built. One of the big draws to this hotel is that each room has a beautiful oceanfront view. The rooms are very large and accommodating, clean, and affordable. On top of all of this, Tanisha communicated with us throughout the entire process to answer any and all questions and keep us informed as to which of our guests had booked with them. She also set up a room for my bridesmaids and I to get ready in on the day of the wedding and it was perfect! We were able to get my mom's room on the same floor as this conference room, and it made the whole day seamless. After the wedding, they even kept the bar open late to allow our wedding party to continue! We were very happy with our experience at the Hyatt House!

  We used the Hyatt House as our room block for our wedding guests on 12/30/2017 and had a fantastic experience. We booked with Hyatt House when it was just being built. One of the big draws to this hotel is that each room has a beautiful oceanfront view. The rooms are very large and accommodating, clean, and affordable. On top of all of this, Tanisha communicated with us throughout the entire process to answer any and all questions and keep us informed as to which of our guests had booked with them. She also set up a room for my bridesmaids and I to get ready in on the day of the wedding and it was perfect! We were able to get my mom's room on the same floor as this conference room, and it made the whole day seamless. After the wedding, they even kept the bar open late to allow our wedding party to continue! We were very happy with our experience at the Hyatt House!