House of Bridal Reviews
Reviews
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![Tracey]()
Tracey Sent on 06/13/2025Exceptional Service You Rarely Find Anymore!
I didn’t even purchase my gown here, and yet Mady treated me like one of her own MOB's. After my mother-of-the-bride gown arrived looking completely different in color than it appeared online, I was stressed and unsure how to handle it. Mady took the time to answer all my questions, offered thoughtful and professional suggestions, and went above and beyond trying to troubleshoot what might have caused the issue.
She even helped me word a phone call and explanation to the designer—something she had no obligation to do. Her kindness, expertise, and genuine care turned a frustrating situation into a manageable one.
This is the kind of bridal salon every bride dreams of: one that puts people first, leads with heart, and delivers incredible customer service—even if you didn’t buy your gown there!
If you haven’t found your dress yet, do yourself a favor and go see Mady. She’s a true gem in the bridal world.
Tracey, MOB with ugly dress:(
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![Aimee]()
Aimee Sent on 11/18/2023Great Experience
Maddie was amazing helping me find my dream dress! -
![Becca]()
Becca Sent on 03/22/2023Beyond 5 stars
Five stars is not a high enough rating for my experience at House of Bridal and the co-owner Mady. I went into the day thinking I was just going to shop around and get ideas, but I ended up falling in love with the store, the dresses, and the experience. The first dress Mady pulled for me ended up being The One!
Mady was fantastic! I feel like she completely understood what I was looking for, my concerns, my likes and dislikes, all before I even voiced them. She was super accommodating from the start, opening on a Sunday for just me and my sizable group. With Mady's personality and helpfulness it was almost like she was my sixth member of the family hype crew! She is so knowledgeable, kind, and passionate about what she does and it shines through to make the appointment easy, comfortable and fun.
The variety of dresses available were all so beautiful, and you could tell there was something for every style. You would be hard pressed to walk out of there without falling in love with at least one dress. This is THE boutique to visit if you want a variety of options, fair prices and an appointment that is personalized to you. We never felt rushed, there was never any pressure to make the purchase. It was all about what worked best for us, which in this day and age is a rare occurrence in any industry.
This experience went from something that I figured would be one of many, to a dream experience that was everything I could have hoped for and more. For that day, in MY wedding dress, I felt comfortable, confident, and like a princess. I wish every bride this same experiance and feel sure that you will recieve it at House of Bridal.
Thank you Mady, you made my dress shopping into a memory that I will tressure forever. I wish you long lasting sucess, so that one day I can bring my bonus-daughter-to-be to your shop, so we can once again get an experiance of a lifetime! -
![Amelia]()
Amelia Sent on 01/19/2023The Absolute Best!
I was able to set up an appointment right online and filled out a brief survey of what type of dress I wanted. During the appointment, Mady took a few dresses that fit my survey and had me try them on. I loved every single one, but she had me try a style I never thought I'd love.. Thank God she did because seeing that style on brought me to tears and I ended up purchasing that dress! Extremely knowledgeable of their inventory and of all dresses. She was so honest with me and made me beyond comfortable! HIGHLY recommend!!! -
![Ciera]()
Ciera Sent on 09/29/2022Amazing service and so kind
My dress was too big and I was in a panic when my wedding was within 10 days. I hadn't bought the dress from House of Bridal as I'm from out of the area but I called them as I was getting married in the area. I was in a panic as I didn't know anywhere that might do alterations in a pinch. They were so professional and kind and gave my a recommendation immediately. If they were this kind and responsive for someone who didn't even buy a dress from them, I can only imagine the service they'd provide to someone who does buy a dress from them. I wish I had.
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