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Hotel Tampa Riverwalk Reviews

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Reviews

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    Julie Sent on 01/04/2026
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    The most perfect day!

    Our wedding here was absolutely perfect! We fell in love with the convenience of the downtown location close to the airport and right on the river. It truly is a venue that can’t be beat. Once we saw the reception space with the private veranda overlooking the river, we were completely sold.
    Samm was one of the best parts of the entire planning process. She connected us with incredible vendors and kept everything running smoothly throughout the year and a half we worked together. During the wedding weekend, the rest of the hotel staff was just as amazing. Every family member and guest was thrilled with the service from Hotel Tampa Riverwalk as a whole.
    We’ve heard nothing but rave reviews from our guests about every interaction they had from the food and drinks to the overall event experience. We could not recommend this venue (and Samm!) more highly!!
  • Iman
    Iman Sent on 06/25/2025
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    Samantha Fairlie Made Our Dreams Come True

    We just had our wedding at the Hotel Tampa on June 15th, and we don't even know where to begin. Firstly, I need to preface by mentioning that we needed to switch our venue in under a month, as our previous venue still had not reopened after the hurricane. With a wedding of almost 200 guests, this was a very stressful and daunting task. Samm was by our side from start to finish, ensuring that this switch was seamless, and made sure everything was exactly as we had envisioned it.

    Firstly, the customer service from Samm and the entire hotel staff was unmatched! From the chef, to the valet, to the front desk workers, us and our guests had nothing but positive things to say. Secondly, the space was BEAUTIFUL!! The ballroom was spacious and had large windows with a stunning water view. Our guests (and us) loved stepping out on the terrace to see the view of the city during our event. Samm was with us the day of our wedding and felt like another coordinator. She made sure all of our requests and details were exactly as we wanted them, and everything was even better than we could've ever imagined!! The hotel rooms were extremely spacious and comfortable and all of our guests enjoyed their stay. The food at the wedding and the restaurant was SO tasty and many guests (including us) ate at the restaurant multiple times even though we had plenty of other food options nearby! Oh, and the location is right in the heart of Downtown Tampa along the water, with the most stunning views.

    Because of Samm and the Hotel Tampa, we were able to have our dream wedding and the best night of our lives!!! They made it a stress-free experience despite the crazy, last minute change. We absolutely cannot thank them enough and would recommend this hotel and venue to anyone! We look forward to staying with them again in the future. THANK YOU SAMM & HOTEL TAMPA!!!
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    Ashleigh Sent on 05/28/2025
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    A Wedding Dream Come True at Hotel Tampa Riverwalk

    Our wedding at Hotel Tampa Riverwalk in May 2025 was nothing short of magical. Choosing this venue was deeply personal for us—it sits along the riverwalk where we’ve shared some of our most cherished moments: our first date, our engagement, and many anniversary celebrations. It only felt right to begin our married life in the same place where our love story has unfolded.

    From the very beginning, Samm and Heather exceeded every expectation. Their dedication, warmth, and attention to detail made the planning process feel not only seamless but truly joyful. Samm, especially, was a light throughout this journey. She understood my vision completely, and her calm, confident presence gave me peace of mind every step of the way. What started as a professional relationship quickly turned into a heartfelt connection—Samm became so much more than someone I was planning a wedding with; she became a friend.

    The day itself was executed flawlessly. Every detail reflected care and intention, and we felt so supported and celebrated. One of the most touching gestures came at the end of the night: Samm had our cake top saved for us and left a sweet little nightcap treat in our bridal suite, complete with a thoughtful note. After a night of dancing like crazy, it was the perfect ending to a perfect day—so personal, so unexpected, and so appreciated.

    There’s not a single thing I would change. If you’re considering Hotel Tampa Riverwalk for your wedding, I can’t recommend it enough. It’s not just a beautiful venue—it’s a place where people truly care about your story, your vision, and your joy.

    With a very full heart,
    Ashleigh & Chris
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    Nicolas Sent on 01/09/2024
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    Best day ever!

    Samm and the whole team at Tampa Riverwalk Hotel worked with me and my wife to make every detail of our wedding perfect. Our wedding reception went off great without any major hitches. The Riverwalk Ballroom was a great venue. All of our wedding guests were very complementary regarding our wedding reception.
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    Holly Sent on 12/19/2023
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    Wedding Dreams came True

    Having our daughter’s wedding at Hotel Tampa Riverwalk was perfect with its central location in Downtown directly on the River overlooking University of Tampa’s gorgeous campus! From Day One Samantha Fairlie helped to make the big day be an unforgettable, special one. She was the perfect liaison between the bride, her wedding planner and all of the vendors, keeping everyone on schedule and on the same page. She acted professional and was extremely organized. Anytime we had a question, she responded quickly! During the rehearsal and wedding day, she was present and available. From the ceremony in the beautiful Riverview Room to the reception in the Grand Riverwalk Ballroom, everything went according to plan!
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    Janice Sent on 11/15/2023
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    Hotel Tampa Riverwalk

    Finding the right wedding venue is indeed crucial, but having a dedicated and reliable person like Sam to guide us through the planning and execution process made a significant difference.

    Sam played such a pivotal and positive role in ensuring a smooth and memorable wedding day for our daughter and her husband. Sam was communicative, transparent, and her attention to detail, truly influenced the success of the entire event.

    Her dedication and professionalism not only helped alleviate stress but also contributed to the seamless execution of our vision for the wedding.

    She is a great ambassador for your hotel, a skilled professional, and an invaluable asset.

    We wanted to share our positive experience and will highly recommend Sam and your hotel for future events.
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    Haley Sent on 11/15/2023
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    Amazing experience - our best day ever!!!

    We had the best experience with the Hotel Tampa Riverwalk. The wedding planning process could be stressful, but I felt calm and reassured knowing we were in good hands with Samm and the rest of the staff. Samm was extremely attentive and responsive throughout our planning and a huge help on the night of the wedding making sure everything was going smoothly. The Riverwalk ballroom was the perfect size for our guests and has the best view of the river (especially at night!). The food was amazing and the bartenders were quick, efficient, and fun. I know a lot of guests also appreciated the coffee and water station provided throughout the night. We were so pleased with the entire experience and thankful for the valet (especially Marcus), servers, bartenders, Samm, Esteban, Chef Bill, and other hotel staff who made our wedding weekend so amazing. We would definitely recommend hosting your event here!!
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    Melissa Sent on 03/01/2023
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    Amazing and flawless wedding

    After our February 2023 wedding, I absolutely recommend Hotel Tampa Riverwalk! As a stressed out Type A bride, the staff was so easy to work with and so helpful. They made our day go perfectly and I know it wouldn’t have been possible without the amazing staff here. Samm, the catering manager, was an absolute gem. She responded quickly and answer every last question I had! When it came to actual wedding day they were organized and helpful. Samm helped organize our venders and coordinated with me to get all our family photos done but still hide my dress from our general attendees. Our guests raved about the food and service and were absolutely blown away my how beautiful the ballroom was. If you are looking for a beautiful riverwalk venue with total package and great customer service, this is the venue for you!
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    Karisa Sent on 09/26/2021
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    The BEST Experience

    There are not enough adjectives to describe how incredible our experience was with the Sheraton Tampa Riverwalk Hotel for our September wedding! Everything - from setting a date, picking our menu, doing walkthroughs and the day of were flawless! Brooke Potter was an absolute blessing. Due to COVID and all of the changes that brought our way, Brooke was already 2 steps ahead of us with plans and alternatives, and was always very responsive to our needs, calls and emails. The hotel itself was able to accommodate all of our out-of-state guests and everybody had nothing but great things to say about their rooms. Our complimentary suite was perfect for the bridal party to get ready in the morning of the wedding and was cleaned up and reset for us to spend the night in after our wedding, too. Everyone on staff simply couldn't do enough and were constantly asking us (and our family and guests!) if there was anything that they could do for us. The day of the wedding went so smoothly and everything was just as we imagined it. Brooke seemed like she was in 20 places as once, always within reach that day for ANYTHING (heck, she even brought me a drink while we waited for ceremony time!). The food!! The food was SO good! Every meal was served hot, tasted fantastic and the wait staff all had smiles on their faces. It was the most beautiful day in a gorgeous venue and was everything we dreamed it would be. Thank you isn't enough for this staff and venue!
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    Victoria Sent on 09/22/2021
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    April 24 Wedding

    We booked our wedding reception at the Sheraton and we were blown away! My contact with the hotel was Brooke and she was very professional and responsive. I was booking with them 3 months prior to our wedding, since our first location cancelled, and Brooke made it stress-free. The food was amazing and the entire staff was wonderful and made sure we were happy the entire night! The set up was beautiful and everything was perfect. I couldn’t have been happier with our wedding day!
  • Shannon
    Shannon Sent on 06/02/2021
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    Above and Beyond!

    I hosted my entire Wedding Events and Party at the Sheraton on May 23 and could not have been more pleased with the entire experience! Brooke Potter was my main contact and person that I worked with for my Wedding Ceremony and Reception. She was very responsive and extremely involved in everything onsite. I actually have 9 years experience as a Director of Sales in Hotels and this girl smokes any Catering Sales Manager I have ever had on my teams in the past! She is incredible and needs a raise. For real! Chef Mert was also extremely hands on and there for anything that we needed. We spent 3 days onsite hosting multiple events with our guests that traveled to attend and everyone had a great experience. The food was very good and very hot! The Riverwalk was gorgeous at night. It was perfect! Thank you! Thank you! Thank you!
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    Cleo Sent on 03/27/2021
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    Great venue for a wedding

    My son and daughter-in-law had their wedding at this venue, and and we did the rehearsal dinner here as well. Everything was beautiful, the wedding coordinator Brooke at the hotel was so helpful and had excellent follow through, we were very pleased! The entire staff at the restaurant was wonderful, the place was beautiful and everyone was so helpful! The food was delicious as well!
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    Alma Sent on 03/23/2021
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    They were amazing!

    We booked with Sheraton based on location and reviews that I previously read on Wedding Wire. I was completely blown away with their customer service and professionalism! We worked with Brooke and she was AMAZING! We booked with Sheraton prior to the pandemic, little did we know what would come ahead a few weeks after. As a covid bride I completely panicked with all the changes and cutting back the guest list ( a decision we made on our own). Brooke went above and beyond to make sure our dream wedding still came to life! They made sure all our guest felt comfortable! The food was excellent (we got tons of compliments), the service was outstanding! Brooke put me in contact with some great vendors and also had ideas of her own on how to enhance everything. We decided to have our rehearsal dinner there as well and it was excellent, they transformed the place to fit just our style! From the setup staff, to front desk, to the chef, every single person we encountered made sure our wedding and our stay with Sheraton was flawless! We HIGHLY HIGHLY recommend the Sheraton Riverwalk!

    It’s also a great location for pictures!
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    Carly Sent on 11/28/2020
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    The Sheraton Tampa Riverwalk was AMAZING!

    Our wedding on 11/21/20 at the Sheraton Tampa Riverwalk was nothing short of perfect. My husband and I keep saying how we didn’t notice anything that went wrong! It was absolutely perfect! Having a wedding during covid was not easy but the Sheraton made it work it! We worked with Brooke and she was absolutely amazing. She was only working with us for a short time because of everything going on and quickly stepped up and made it everything we could dream of. Brooke was extremely accommodating to all changes and willing to work with us in any situation. The Sheraton provides everything from food, beverages, tables, linen to set up and clean up. When we chose the Sheraton we wanted a venue where we did not have to worry about much and that is what we got! 10/10 would recommend the venue to anyone and especially with the help of Brooke.
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    Samantha Sent on 02/19/2020
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    Wedding Reception

    We planned our wedding in Tampa, FL from Washington, DC and we had ZERO problems. From scheduling the tasting to room block to communication with vendors- Paul and his team does it all. The only outside vendors we had to coordinate were flowers for centerpieces and decoration, photographer, and DJ. Everything else was provided by Sheraton! I priced many, many venues in the Tampa area and I guarantee you will not find a better place for the value, especially in the Downtown area. Many other places were going to cost us double what we ended up spending at Sheraton, and I guarantee we wouldn't have had the experience we had for our wedding.
  • Erin
    Erin Sent on 01/08/2020
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    Most Amazing Wedding EVER!!

    We had the most amazing day!! We planned our wedding from out of town and Paul made it so seamless!!! We did not have one worry the day of the wedding, he handled and thought of everything before we could even think of it!!! I would HIGHLY recommend this location and working with Paul!!! We ended up getting married in Tampa just to have our wedding here and we don’t regret a single minute of that decision!! If you are planning on getting married in Tampa, you should definitely choose this venue!!!!!
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    Kimberly Sent on 11/25/2019
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    November 16 Wedding

    From the start, my husband and I knew we wanted to have our wedding at one location where we could hold both the ceremony and reception so that we did not need to transport guests from one spot to the other. The location of the Sheraton is convenient to most everything in South Tampa, but keep in mind that it is busy as it is downtown. There was a Lightning game the night of our wedding, but we just made sure to tell our guests to leave a little early to account for the extra traffic. As for the look of the venue, if you are shooting for an evening ceremony/reception, there really isn't a better spot than the Sheraton to view the Riverwalk at night. The whole river is lit up beautifully, and UT across the river look gorgeous at night as well. The food at the Sheraton was also fantastic, and their drink package had great options as well. The best part about the whole experience was working with the wedding coordinator Paul Sparks. I really cannot say enough fantastic things about Paul and his team. He made sure that every single detail was taken care of and coordinated the timing of set up/drop off with all our vendors for us. He also made sure all of the decor items we brought (table numbers, wood signs, photo props, jenga guest book, etc.) were set up exactly how we wanted them. You can tell that Paul really cares about his bride and groom's experience, and we sincerely appreciated the effort he put in to make our wedding special.
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    Tara Sent on 08/22/2019
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    Beautiful Venue & Amazing Coordinator!

    We had a destination wedding in Tampa & we both wanted something on the water but in the city. Sheraton Tampa Riverwalk was PERFECT. The Riverview Room was gorgeous for our ceremony & the Riverwalk Ballroom had awesome water views along with a giant dance floor for our guests. The food was great, the service was INCREDIBLE but Paul Sparks was a true standout! He was so easy to work with, especially as a we were having a destination wedding. He pulled off the perfect day for us, and his recommendations for other vendors were so great.
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    Audrey Sent on 05/21/2019
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    Awesome venue that has it all

    This was the perfect place for our wedding - it had ceremony space, cocktail hour and reception space. The catering was easy and they honestly are very hands on and help with everything. Paul Sparks, the planner throughout the process and day of planner was amazing. He helped make our day awesome! I honestly don't know that I would have changed anything. The hotel was great and also helped make sure we had a wonderful time/stay. Highly recommended!
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    Tracey Sent on 04/30/2019
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    Sheraton Tamps Riverwalk Hotel

    We had a wonderful experience with the Sheraton Tampa Riverwalk Hotel and their entire staff and I would highly recommend choosing this venue. Paul Sparks their Wedding Specialist took care of us from beginning to end. He answered every question, was very responsive to any need we had took care of every detail of our big day and helped us right through until the day of the wedding right up until the end of our event at 11:00 PM. The hotel rooms are nice, the hotel ballroom is beautiful and overlooks the water which made for spectacular sunset and evening pictures. We had breakfast for our guests the following morning in a private room. The entire staff at the hotel took care of any request that we had.
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    Susan Sent on 11/11/2018
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    All-In-One Wedding Location

    It was really wonderful to have the ceremony in the room overlooking the river and to have a cocktail hour outside by the pool . Invited quest did not have to travel any distance since they could walk a few feet into the reception. Having everything in one location cut down on the travel and anxiety on such a great day. Having Paul Sparks as the contact and event planner also saved on hiring another outside event planner. everything was perfect thanks to him and his team.
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    Susan Sent on 10/25/2018
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    Sheraton Tampa Riverwalk

    Everything was exceptional! Our event was so much more than we imagined thanks to the incredible staff at the Sheraton! Thanks to all of you!
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    Art Sent on 07/24/2018
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    We considered the Sheraton Riverwalk based on the reviews I read on-line at various Wedding / Travel sites praising Paul Sparks, the Catering and Wedding Specialist at the Sheraton.
    When you book an event as important as a Wedding and the Reception, there is always apprehension. You just hope things go as planned and promised. Paul's reviews could not have been more accurate.
    I am here to confirm that everything we read about Paul was true. He was incredible!
    Paul has been in the business for decades and was there every step of the way with patience and honest advise. We did not need a Wedding Planner, he was our Wedding Planner! The day of the event, he arrived first thing in the morning and stayed well past midnight.
    Everyone had a blast thanks to Paul and his top notch Catering and Bar Staff.
    Regarding the accomodations, from the Valet guys, the Bellmen, Front Office, Housekeeping and the Restaurant / Bars, everyone was a Pro.
    Our guests raved about how friendly and service minded everyone at the property was.
    The location is excellent and the river provides great sunset views.
    Also, they just completed a major renovation of the guest rooms and the pool area. Do yourself a favor and consider the Sheraton. We did our homework, checked over 30 properties within a 30 mile radius and there is no doubt the Sheraton is the #1 Best Value in all of Tampa Bay period! Call Paul and book your space now before everyone discovers this gem.
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    Nick Sent on 03/31/2018
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    My wife and I were looking for a venue that truly represented Tampa. After visiting numerous locations, we settled on the Sheraton Riverwalk. Not only did we think it was going to give us the most bang for our buck, but we loved several other factors too. The University of Tampa is nearby, the Riverwalk is gorgeous at night, and finally Downtown Tampa has so many things for our guests to do. We loved that the cake was included with the price, and that there were several different bar package options (I was even able to get some beer besides your normal bud, bud light, Henieken choices). The food is also phenomenal! I can’t tell you how many times my Uncle has told me since the wedding that the London Broil was some of the best he has ever had. My Dad also can’t stop talking about the Goat Cheese Stuffed Chicken and the sauce that came with it. I am pretty sure he wants to buy the sauce in bulk from the Sheraton.
    What really made the Sheraton the best choice though was Paul. From the moment we met with him, we could tell that he loves what he does. He truly goes above and beyond to make the bride and groom happy. We had visited several venues where the person in charge either told us (and rather bluntly I might add) they don’t do decorating, or don’t do coordinating. Paul does it all! He repeatedly told us that we could just drop the decorations and directions off, and he would handle the rest. My wife was slightly skeptical about this, but I just kept telling her Paul’s got it! She’s actually the one who told me to mention that she was skeptical at first, but that she became a true believer in Paul by the time the wedding was over! He even gave us his personal phone number about a month and a half out from the wedding in case my wife had some kind of emergency questions. Seriously… his middle name must be DETAILS! We really can’t say enough about how happy we are that we ended up going with the Sheraton for our cerem
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    Carissa Sent on 02/20/2018
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    We had our daughter's wedding on 2-17-18. The whole experience was a pleasure from start to finish. Paul Sparks was wonderful to work with. He answered all of our questions and provided an awesome tasting for us. The day of the wedding went smoothly. Our guests raved about the food. The venue was absolutely beautiful! If your looking for a venue overlooking the water with a beautiful view this is the place for you!
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    Kelly Sent on 06/19/2017
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    The Sheraton on the Riverwalk was so beautiful for our March wedding. We were so thrilled with the venue and would choose them again many times over. It is truly the best value for such a beautiful setting that you will find in the Tampa Bay area. Completely satisfied newlyweds :)
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    Jennifer Sent on 05/20/2017
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    We were looking for a place downtown to have our reception, and the Sheraton is by far one of the best places to have your wedding downtown. The view is beautiful especially when the sun is setting and of course at night. Paul Sparks assisted us every step of the way. He is very professional and replies quickly to questions/concerns. His attention to detail is phenomenal and is a quality extremely important for weddings! Thank you Paul for your service!! We also got the Gelato Carte and our guests really loved it!
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    Michele Sent on 04/18/2017
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    I give this venue 5 stars. A huge reason is because we loved Paul Sparks- he is the BEST! He knows what he is doing, he does so much for you and he was always so responsive. He makes it easy and simple...that is very hard to do when you are planning a huge wedding! The venue was beautiful and situated on the river and the room was the perfect size! We didnt love the hotel room, but it is an older hotel so that explains why the rooms are the way they are. Thanks Paul for helping make our wedding day one of the best days of our lives!!!
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    Camilla Sent on 03/26/2017
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    The Sheraton was the perfect place to hold my wedding. All my guest loved the food, cake and Paul was able to attend to all my needs and any demands my family had. He even accommodated my mom when she wanted to incorporate Brazilian traditional desserts and drink for the wedding. Thank you Paul. The hotel room block was hard for me to finalize in the beginning however Cherylann did come in and save the day. She was also flexible with my Father when he wanted to upgrade his room last minute even though the she confirmed with me two times prior to the wedding on his room arrangement.
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    Tara Sent on 03/23/2017
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    I had my reception here 2-4-2017 and it was perfect! Paul was attentive and answered all of my many questions. The value and location of this place are just unbeatable. Our bridal suite was exactly what we needed and wanted. There was some issues with room blocks in the beginning but towards the end Cherlyann took over and she was amazing, such a sweet lady. Paul sparks is amazing and knows exactly what he's doing. Everything was exactly how I wanted it.
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    Danielle Sent on 03/12/2017
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    We had our wedding on 3.3.17. We have been planning since about June. We looked at many different vendors and we knew, hands down, Sheraton Riverwalk was it. Paul Sparks was great and answered all 5,000 of my e-mail questions through out the process! He was extremely flexible will all of my requests. You get so much for your money here. Our night went absolutely perfect and our guests raved about the food and how beautiful the location was. We loved our bridal suite the night of, it was absolutely beautiful. The staff was extremely friendly and helpful. Cherlyann, who dealt with the room block was AMAZING!! I can’t tell you how helpful she was. So sweet. I highly recommend this as your wedding or event venue – I am 100 percent satisfied with how my night went! Thank you guys so much!
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    Angela Sent on 08/07/2016
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    We loved everything about this venue for our wedding on June 24th, 2016! Paul Sparks did an incredible job coordinating our ceremony and reception! The venue is beautiful, the staff is accomodating, the food was delicious and the price fell into our budget beautifully. Definitely consider celebrating your special day here!
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    April Sent on 06/29/2016
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    We got married on 6/11/16. Paul, the coordinator was amazing. Responded very quick with emails, and was extremely helpful with the entire process. He also was our day-of coordinator, and was the contact person for all our other vendors such as flowers, DJ, etc, and had everything set up exactly as I imagined it. Paul was also there to bounce ideas off of, and gave great advice when we needed it. He was able to help suggest some things we had never thought about and was amazing to work with. We got married in the Sheraton Riverwalk Room, overlooking Riverwalk. It was a gorgeous room, and had nice water views. The ballroom, on the other side of the pool, had great water views as well, and was plenty of room to accommodate our 100 guests comfortably. The private breezeway overlooking the Riverwalk was a great spot for pictures, especially during sunset, and was also available to us. The staff was great handling all our out of town guests, as most of them were traveling to our wedding. Rooms were nice and spacious, even for the bridal party to get ready in. The food at the cocktail hour and reception was fantastic. Everyone complimented on how great it was. I would highly recommend anyone to get married here!
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    User2557513 Sent on 03/20/2016
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    We had our wedding party and guests stay here, we had our rehearsal dinner and farewell brunch. The entire experience was perfect! The staff was great to work with and the food was delicious.
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    Ashley Sent on 11/20/2015
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    Our experience with the Sheraton was absolutely wonderful! Every detail of our wedding was so perfect, from the initial tour, to ongoing correspondence with Paul, to everything the night of the wedding. I really did not have a single complaint. The food was hot and delicious, just like at the tasting. The cake options that they provide are also delicious and everyone is so easy to work with. Everything was set up just as I had requested, and they were willing to accommodate all of my requests. The ambiance in the ballroom on the river was absolutely beautiful and all of our pictures turned out amazing. I felt so at ease about everything knowing that it was all taken care of, and I was able to truly enjoying the process of wedding planning and focus on marrying the love of my life!
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    User6928699 Sent on 11/17/2015
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    We cannot say enough about how wonderful Paul Sparks and the Sheraton were on our wedding day. Paul was organized and had everything running smoothly. Everything was beautiful and we had no problems to deal with on our wedding day. They organized everything from our rehearsal to our sparkler exit and it was fantastic. At the end of the night our gifts had been moved up to our room and there were two meals, chocolate strawberries and champagne there for us to enjoy and relax with after a wonderful but busy wedding day!
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    Private U. Sent on 11/17/2015
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    Paul is amazing, very responsive, and extremely helpful. The venue is beautiful and was very LGBT friendly!
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    Ashley Sent on 07/13/2015
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    Paul is the most AMAZING man EVER!!! Always was available to answer questions, very prompt and reliable! He kept us calm and was so helpful in finding vendors for our wedding. I never had to stress over anything because he and his team would swoop in and take care of it all!
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    Genevieve Sent on 12/31/2014
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    Paul Sparks was amazing, he made our wedding amazing. He got back to us to quickly whether it be through phone or email.
    Everyone from the valet, bartenders to wait staff were phenomenal.
    I would highly recommend getting married at Sheraton river walk.
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    User1898540 Sent on 10/31/2014
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    My friend had their wedding there last week and it was great! The room, the staff, the service, & the food were all top notch. Also, the room we stayed in was very nice. Overall, great experience at this property!!
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    User6928685 Sent on 06/02/2014
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    Paul was excellent as our wedding coordinator! The pricing at the Sheraton Riverwalk was a great value compared to other hotels in the area.
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    Anja Sent on 05/26/2014
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    We chose the RIverwalk room for our wedding of 40 guests. It was STUNNINGLY beautiful over looking the water during the sunset. The food was great! The linens décor was completely our style--contemporary, stylish and chic! Our tasting was great and the cocktail hour and reception was simply awesome! Our package, including the bridal suite, was superb--and the chocolate-covered strawberries were the biggest I have ever seen!

    Paul Sparks was a phenomenal coordinator. He was completely on the ball at all times, from the tasting, the millions of emails I send while planning from out-of-state, the days leading up, during and even after when we came after our honeymoon to gather our left over supplies.. We are already planning our vowel renewal .....and can't wait to stay there on our 1 year anniversary!
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    Brittany Sent on 04/29/2014
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    Paul Sparks was the greatest! He was so professional and organized. There was nothing he wouldn't do for us. Nothing went wrong the day of our wedding and I have Paul to thank for that! He was on top of things all night long and I didn't have to worry about a thing! He was so positive and replied to emails instantly if not the next day. He offered his personal cell phone for anything. I will absolutely recommend Sheraton to anyone looking for a venue!
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    User1082039 Sent on 02/26/2014
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    I have a great wedding in this venue. My client are very grateful. The quality and Professionalism was supperb. Food amaizing. Attentionto details, flexibility etc.
    I recommend this venue with my eye close. PAUL SPARK YOU DID GREAT. YOU ARE THE BEST.
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    Jaclyn Sent on 01/05/2014
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    Paul was extremely helpful and understanding. He was able to keep contact with me even through the holidays to make sure everything was going smoothly. I couldn't have asked for anyone better to help me plan my big day.
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    Irene Sent on 10/26/2013
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    Paul Sparks who is the catering and sales manager is simply outstanding to work with. We chose the Sheraton based on location, value and Paul's customer service skills and helpful attitude. I would recommend the Sheraton as a venue for a wedding reception without hesitation-cannot say enough good things about Paul Sparks and the event he managed. Everything occurred as planned with outstanding service.

    On the other hand, we were disappointed with the reservation process. Poor customer service-we were frustrated with the lack of customer service.
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    Amber Sent on 10/23/2013
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    I was EXTREMELY impressed with this venue and the amazing job they did to pull together this special day. I only had 4 months to plan and execute the wedding and Paul at the Sheraton really helped me through it all. He gave recommended vendors, let me visit the venue as many times I wanted, and held my hand throughout the entire process. The day of the wedding he was simply amazing. I did not have to worry about a thing. He had my vendors organized, the room put together, all the loose ends tied and I just got to relax, get my hair done, and just worry about walking down the aisle. He even helped with all my DIY stuff too. I just dropped it all off the day before and the next night it was all up and absolutely beautiful. It looked like something out of a wedding magazine. The food was great and I got so many compliments from my guests about the courtesy and helpfulness of the staff. The Sheraton's staff took my hectic day and made it perfect. They exceeded my expectations ten-fold. I would recommend this venue to any bride and groom.
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    David Sent on 07/23/2013
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    Paul Sparks is the best!! Our daughters wedding was 7-6-13 and everything was perfect!! Paul was extremely helpful in planning the reception. Any questions we had about the ballroom from uplighting, overlays, projection screen and much, much more Paul answered the same day usually within an hour or so with obvious great knowledge on each subject. Paul greeted us as we checked in with an update on the receptions progress on the draping, table set, etc. We had no worries that everything was under control, which enabled us to continue with the rehearsal, rehearsal dinner and day of the wedding completely stress free. The food was fabulous even tho we had to hold dinner 15 minutes as the bridal party was late returning from the church. All of our friends and family are still raving about what a great reception we had from the decor to food and staff at the Sheraton. Most have said they have never been to such a wonderful reception. This would be the result of Paul Sparks and the staff at the Sheraton!!! Thank you, Thank you for making our daughters reception so wonderful !!!!!
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    Samantha Sent on 07/22/2013
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    There are no words to describe how wonderful my whole wedding planning experience was with the Sheraton, especially their catering director Paul Sparks. I wanted a venue that could easily accommodate my 170 guests but didn't look like a generic ballroom, and the Riverwalk ballroom was perfect. Paul made the whole process so easy. I dropped all of my decorations off 3 days before the wedding, didn't even tell him how I envisioned everything, and walked into the reception I had been imagining in my head all year. Paul directed every vendor and aspect of my wedding and ensured that the day of the wedding was as relaxing as possible for everyone involved.
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    Mary Sent on 04/25/2013
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    If I could give them 10 stars I would! Paul Sparks and the whole staff at the Sheraton are just AMAZING! Paul really worked hard to make sure everything was perfect and that the day went smoothly. 90% of our guests were from out of state so it was important to us to find a great venue that also had the rooming covered, when we found the Sheraton we knew it was going to be the perfect place. The ballroom is just beautiful and you can't beat the views. We also did our room block there and they took great care of our guests and of us during everyone's stays. Paul is very responsive to emails and answered always of my questions in a very timely manner. He put all of my worry at ease. We had many meetings to go over the menu, setup etc and everything was exactly as planned on the day of. The food there is wonderful and no one I've talked to had a bad thing to say about it, they all enjoyed it. Overall this venue and the staff are just amazing - Paul is the best!! I highly recommend!
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    Brittany Sent on 11/12/2012
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    The Sheraton made my dream wedding come true. Every detail was covered and I never had to worry about where to be or what needed to get done. For someone with a type A personality it is very hard to let go of control, but with I felt safe putting it all in Paul's hands! The venue itself is beautiful, and l love how secluded the reception venue was. The hotel itself is beautiful and a great location. Last night was the best light of my life, and I would choose the Sheraton to host any major event!
  • Laura
    Laura Sent on 09/19/2012
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    The Sheraton was amazing with getting everything together and in order for my wedding. It was originally Renee Davis that we booked with, but she ended up having to leave and Paul Sparks took over. I was nervous at first because we went over all of the details and planned everything with Renee, but Paul was truly amazing and I couldn't have been happier to have him there on my big day. He kept everything organized and handled our family drama professionally. The entire set up for the ceremony room, cocktail hour and reception were gorgeous and everything was so organized and well run.
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    Angie Sent on 08/20/2012
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    Where do I start? First of all Paul Sparks is AWESOME! We are so happy with how he handled every aspect of my wedding event. Everyone and everything was fabulous. The Sheraton exceeded our expectations. Many of my out of town guests stayed at the hotel for our event and they too were very happy with the service provided. Thank you. We highly recommend this venue. -Alex and Angie
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    Jennifer Sent on 12/29/2010
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    The Sheraton was our one stop wedding venue... We had our ceremony and reception there, out of town guests as well as in town guests were also able to stay at the hotel. The ceremony and reception rooms were beautiful. Renee and her staff were accommodating to our every need. The food was amazing and the rooms to the hotel were beautiful. The ceremony and reception rooms over looked the channel so when the sun set everything just glowed. Renee took care of everything and the reception was decorated just as I imagined it would look in my head. The price was fantastic for all that was included, I couldn't find a better "deal" anywhere else we looked.
  • KIM
    Kim Sent on 06/04/2010
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    We were so happy that we chose Sheraton Tampa Riverwalk as the venue for our wedding ceremony and reception!!!!! We researched venues all over the Tampa Bay area with two criteria in mind: one, it had to be a hotel/resort for out-of-towners (and because we had a open bar and didn't want our guests to have to drive), and two, it had to be on some kind of waterway for aesthetic purposes. We looked at some beautiful choices along the various beaches of Pinellas County, but when we really looked at what we were getting for our money, bang for your buck, the Sheraton Riverwalk was definitely the way to go! First of all, the setting on the Hillsborough River is fabulous (with the minarets of UT in the backdrop), and the property itself has been beautifully renovated, which all made for gorgeous pictures. Secondly, Renee Davis and her team were invaluable in the planning stages, always there to answer questions or reassure. The night of the Big Event, we were treated to what I considered to be 5-star treatment the entire evening--from the time I checked into the hotel, I felt like a princess or movie star. The service and food were excellent, and the view from our bridal suite up and down the river was nothing short of magnificent. All of our guests raved afterward and asked when we are throwing another party! I woud recommend Sheraton Tampa Riverwalk to anyone!
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    User6928693 Sent on 03/03/2015
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    This was the perfect spot to have our wedding ceremony and reception. The wedding coordinator was absolutely amazing and was so helpful in so many ways. He helped me pick my vendors and they were all so great to work with and helped to make our day a perfect one. The Sheraton was very accommodating for all of our out of town guests and everything went smoothly and everyone was so nice. The views were amazing looking over the river and the ballroom couldn't have looked more perfect. I would highly recommend them to anyone looking to have their wedding in Tampa!!
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    Dorinda Sent on 03/30/2014
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    The only problem we had was trying to use the shuttle. It was unable to get us from the rehearsal dinner it broke down. Also during the wedding for cocktail hour we want to go with the wedding party less then a mile away for photos and they could not do it. So the photos we wanted to get we were unable to do. Wish we knew I would recommend not trusting it and get your own transportation. Other then that Paul did a great job.
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    User6928661 Sent on 05/12/2013
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    I was reluctant to have a ceremony and reception in a hotel until I walked into the Sheraton Riverwalk. I immediately fell in love. Paul, who acts as your wedding coordinator, is absolutely amazing. He was there for me throughout the entire process. He helped me with SOOO many things. He kept me calm, cool and collected. I had total faith in him and the Sheraton the entire time, and it was well earned. They did an outstanding job. The food was amazingly tasty, everyone loved it. The rooms were gorgeous, our pictures look fabulous. I could literally go on and on about how awesome our experience was here. I would do it again in a heart beat and recommend the venue to anyone. Marshall, who works with booking the hotel rooms for the bride and groom and their guests was so flexible and wonderful, too. Picking this venue and our florist were the two best decisions I made in wedding planning. Paul and Marshall were both available any time I had a questions or needed any advice. Paul would meet with me and my other vendors and go through the wedding plan with them. He was more than I ever thought was possible in a venue representative. THANK YOU SO MUCH SHERATON RIVERWALK TEAM FOR MAKING MY DREAM WEDDING COME TRUE!!!
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    Justin Sent on 02/02/2012
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    Venue was beautiful, food was great. Most importantly Renee was a tremendous help in making our day perfect. She was so accommodating and continuously went out of her way to make sure everything went as planned.
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    Renee Sent on 03/06/2011
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    Absolutely beautiful venue! We got married at Sacred Heart Catholic Church in downtown so this was a very close venue and ended up being perfect. We also had an incredible view of the University of Tampa, where we met, from the ballroom that we used for the reception. All of the staff at the Sheraton were very friendly and made the day unbelievable! We had about 80 out of town guests staying at the hotel and they thoroughly enjoyed their stay, especially the pool! All of our guests are still raving about the excellent food too! Renee Davis was very sweet and helpful throughout the entire planning process and did a wonderful job to make our day unforgettable!
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    User970250 Sent on 10/12/2012
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    Paul Sparks did an amazing job coordinating for us. We loved every aspect of the Sheraton, the ball room, location, food! The staff was helpful and professional. If we could do it all over again, we would definitely stay with this venue!
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    Kendall Sent on 02/19/2013
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    I had my wedding reception at the Sheraton Riverwalk Hotel in Tampa on February 9, 2013. Paul Sparks, our coordinator, was very professional and helped us plan a truly perfect wedding. He was very flexible and would spend as much time with us as we needed to plan details, such as where exactly to place the head table, where to move the bars throughout the night, the list goes on and on. I was one of those brides who attended to every single detail, and he was right there with me making sure everything was exactly what/where I wanted it to be. The food was delicious, and he coordinated with all of my vendors the day of. I did not hear about one thing that went wrong in terms of scheduling or set-up the day of the wedding. My only concern with the venue is that they were very busy (which is a good thing), and as a result we would often wait for a few days for our phone calls and emails to be returned. But in the end, everything turned out perfectly!
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    Laura Sent on 11/21/2012
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    I was searching the Tampa Bay area for a "ballroom with a view" for our reception and, surprisingly, there aren't many to choose from. After visiting the Sheraton Riverwalk in downtown Tampa, my choice was easy! When we initially signed our contract, the coordinator we were assigned at the hotel was Renee. Although professional and kind in all interactions, it was extremely difficult to get a hold of her. It would often be over a week before I would ever get a response to my emails or phone calls. It was extremely frustrating - however, she was soon replaced by Paul Sparks who was an absolute God send! Paul is definitely well trained in customer service. He made sure my wedding day was everything I ever dreamed of and more. Although the hotel is busy with weddings almost every weekend, he truly made me feel as if I was his only bride. Everything from the hotel rooms to the food on the tables was just as planned. He certainly made sure everything was perfect and flowing smoothly down to the very last detail. My friends and family raved about the food (especially the cocktail hour!) and the rooms were comfy and well-decorated - a great value for the money. I would DEFINITELY recommend this venue above many others in the Tampa Bay area. If you're looking for great quality and customer service for your wedding day, the Sheraton Riverwalk is for you!
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    Christy Sent on 02/10/2012
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    Sheraton Riverwalk has excellent wedding packages for all sorts of budgets. The coordinator Renee' was very easy to work with and is very experienced. One of the nice features of this hotel is that it is on the water so either room you choose, you'll have a great view. Great Location!
  • AmberUCF01
    Amber Sent on 11/27/2010
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    My husband and I were huge fans of this hotel from the beginning, as were my parents. We utilized the Riverview room for our ceremony and the Riverwalk ballroom for our reception. I loved the fact that the ballroom had the balcony right off of the room so the cigar lovers could enjoy themselves and not have to walk a mile to get outside. We also needed a venue where our guests could stay so they could fully enjoy themselves and the Sheraton fit all of our requirements.The food at this hotel was excellent!! We have gotten so many compliments from guests at our wedding who enjoyed both the food and the wine the hotel used during our cocktail hour and reception. The coordinator Renee is a sweetheart and did all she could to cater to our needs. She even made sure that my husband had the salad he liked at our tasting as his salad for dinner. She was a little tough to get ahold of some days but it all worked out in the end and we were thrilled with the outcome. We also had guests tell us that she kept everyone informed and organized as they filed into the ceremony, cocktail hour and reception. Our wedding was the day before Halloween and we had a few specific decorations we wanted out during our cocktail hour and reception which Renee took care for us and everything looked amazing. We did have a few hitches at our venue...1) one whole table of guests did not get their favors, 2)we did not get our champagne and strawberries in our honeymoon suite, and 3) there was a huge halloween party the night before our wedding and they booked our honeymoon suite the night before and gave those guests a late check-out so I couldn't get into my room as early as desired for pictures and hair/makeup. There is only valet at this hotel but if you get the platinum package, parking is included for your wedding guests (they do still have to pay if they stay the night but it is reduced). Overall, I would definitely recommend this hotel to future brides out there. My husband and I and all of our guests had a great time!!
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    User6928687 Sent on 06/11/2014
    4.6 out of 5 rating
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    Paul Sparks was such a delight to work with & he answered my million questions in a very timely manner.
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    User950278 Sent on 09/27/2012
    4.5 out of 5 rating
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    Paul Sparks had to take over last minute for the previous event planner here and he really did a great job. I would suggest that you either stay in the wedding suite the night before or make sure it's ready for the wedding day. I did not and we had a problem getting into a room so I could get ready. Aside from that, the staff and Paul made our day come together and took a lot of stress off of my shoulders!
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    Robert Sent on 01/10/2014
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    PAUL SPARKS AND HIS TEAM WERE VERY PROFESSIONAL IN HANDLING THE MANY ASPECTS OF OUR FUNCTION. VERY PLEASED.
  • natrnunes
    Natalie Sent on 07/09/2010
    4.3 out of 5 rating
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    My wedding was at the Sheraton Tampa Riverwalk on June 26, 2010. We enjoyed our reception very much--Renee was very flexible about arranging the room and planning the food to our liking. service by the bar attendant and waiters was exceptional. Though tasty, the food is very expensive--much more than most catering companies would charge. Still it is a BEAUTIFUL ballroom with windows that open to the River and have views of the Tampa skyline--a rarity for hotel ballrooms. Since the venue is fairly new, it is in fabulous condition! I have no regrets about having our wedding at the Sheraton Tampa Riverwalk hotel.
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    Sarah Sent on 02/18/2014
    4.2 out of 5 rating
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    Based on the review of the wedding reception the event overall was very nice. Staff was welcoming and friendly. Food was good and Paul was attentive. My biggest concern was the dance floor and it being broken. I didn't want someone getting hurt, so I was constantly looking down to make sure someone's heel would not get stuck. During the reception they had to duck tape it together. In all my years working with weddings I have never seen anything like that, it was pretty embarrassing. The venue it self was very pretty and overlooking the river. They just had a major renovation so the hotel looks great. Great value for the space.
  • S
    Sharon Sent on 05/27/2012
    3.9 out of 5 rating
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    Since we were having a December wedding, Tampa was a great location and the Sheraton Riverwalk Hotel was in a great location conveniently located near the airport, Ybor and downtown Tampa.

    The Ceremony room was beautiful which overlooked the water and The University of Tampa. The Reception room was a different story. Very long and narrow. (115x40) Figuring out how to arrange the dance floor and tables without guests feeling so far removed was difficult. So just be mindful of this when choosing and planning. The rooms were ok and the pool was nice.
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    Alison Sent on 06/17/2010
    3.6 out of 5 rating
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    I had the great pleasure of working with Renee Davis. She was always so sweet and nice to talk to. However, she needs an assistant. She is always so busy that it takes a while to get a response from her. When you to talk to her she more than makes up for it. She was always looking for ways to provide for our special needs and willing to work with our budget. The most disappointing problems I had are what happened during the night of our wedding. The most unexceptable happened during the cocktail hour, or should I say cocktail HALF hour, they ran out of food!!!! Within half hour, forty minutes there was no food left. I was mortified to have hear this. To make things worse, my Mother had explained to one of the servers that she was the Mother of the Bride and that she did not get any food and if they were going to bring out more food. The server said "No you are going in soon anyway". She didn't even offer to get her a small plate of something, anything!!! I also had other guests inquire about getting more food and they response they got was "No, we ran out". The next embarrassing thing to happen I noticed when we went to cut the cake. To cut costs, we had a regular wedding cake for all the guests to see and then a smaller filler cake that was to be kept in the kitchen for cutting and distribution with the larger cake. Well the smaller cheaper looking cake was right next to our wedding cake. How cheap do we look!!! The hotel only offers valet parking. With our package to parking was to be discounted to $6 for the event. I requested that the guests not be charged anfd that we would pay the parking at the end of the evening. Well not only were some of our guests charged but some were charged $10. Never in all my life have I ever paid to park for a wedding. Again, how cheap did we look. One word of advise.....make sure you designate some of your friends or family to go around at the end of the evening to get any personal items. I provided baskets of hairspray, spray deoderant, nail files, combs, etc and my deceased grandmothers crystal candy dishes with mints in the bathrooms for guests, my grandmothers hankerchief and any additional table decorations like candles and glass gems are all gone and nobody knows what happened to them. That was really disheartening to think that culd have happened at such a beautiful establishment, but it did.
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    User954695 Sent on 10/01/2012
    2.1 out of 5 rating
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    Yes the Sheraton is one of the most reasonable prices for Reception venues in downtown Tampa but from my initial phone call with them I should have known it was going to be a stressful experience. During the planning process the event coordinator we were originally working with mysteriously left the Sheraton. We were never notified that she left and that there was a new person in charge of our event. When my phone calls were not getting answered I called and spoke with a manager who then informed me of the change. The new event coordinator kept telling us how the other employee promised us things we weren't supposed to have but we had it in writing through emails so he had to honor it. He seemed very overwhelmed in his new position and i felt so uncomfortable i had my husband meet with the general manager of the hotel. Fast forward to the wedding weekend it was one disaster after another. We had tons of out of town guests and over half of them had room issues when they were trying to check in. The worst was when my mother who was paying for everything tried to check in and they didn't have her reservation she had to change rooms twice that weekend. Also my maid of honor had to change rooms at 3 am the night of the wedding because of housekeeping issues in her room. We also had our rehearsal dinner in the smaller ballroom which was going well until the bar just disappeared my mother in law was so embarrassed that they didn't even warn her the time was almost up she would have gladly extended the bar. Our actual wedding day was one thing after another. The event coordinator had no idea what he was doing!!! Thank god for my wedding planner who was constantly putting out his fires!! We were supposed to have 2 buffets only had 1... the seating chart was completely wrong.... He had all the tie backs on every chair wrong... If i wouldn't have had my wonderful wedding planner and amazing florist it would have been a nightmare!! Take my advice it is not worth the head ache w
  • Alexa
    Alexa Sent on 10/27/2021
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    Awful Experience 10-23-21

    At first I was working with Brooke Potter. She left due to unknown circumstances. So Crystal became my main contact and wedding coordinator. Let me start off by saying I couldn’t think of anything worse that could have gone wrong with a coordinator. If it wasn’t for my vendors, my wedding would have been an absolute disaster. She did absolutely nothing. Not quite sure what she gets paid for. I directed my entire rehearsal while she stood there. She then told me I needed to 2 door people to open the doors after the ceremony as she would not be there. My guest after the ceremony were lost and didn’t know where to go because she was no where to be found not to mention guest had to ask to be seated at 4:55 for a 5:00pm ceremony because she wouldn’t allow it. Later I saw her for bridal party enterences but after that she was gone! Then had the nerves the next day to ask me how it all went. HA you wouldn’t know because you weren’t there. After we cut the cake I had to physically go into the kitchen hallway to ask a worker to cut my cake. Save your money. Do not book here. The rooms don’t have tinted windows either and it gets beyond hot.
  • Sarah
    Sarah Sent on 12/30/2019
    1.6 out of 5 rating
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    Just Average

    When we booked this hotel for our wedding night, we had intentions of using the room for the groomsmen to get ready in the day-of, however, they wouldn’t allow for early check-in which was extremely frustrating. They were rude over the phone and their customer service was poor. The room photo online looked nothing like what we got (we got something much smaller) and when we addressed this with them in-person they basically said they “advertised all their suites using the same pic online which was really their ‘upgraded suite’” which was super deceiving. We thought we booked a true suite when in reality we got an overpriced room with a couch. The water for the shower was luke warm at best and there was a wedding onsite the day we stayed so we weren’t even able to use their facilities like the pool or outside deck. I do not recommend staying at this hotel.
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    Molly Sent on 01/13/2022
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    Terrible Wedding Venue

    I had my wedding there on 12/31/21. I would absolutely not recommend this venue with the current staff. When we signed, our contact was named Brooke. She was wonderful!! Once it switched to Crystal the service and execution was terrible. There was poor communication, unprofessionalism and lack of understanding of the importance of this event. I was introduced to Esteban two days before my wedding and his execution of the event was terrible and unprofessional. I had to go to the general manager because there were so many issues. He handled this SO poorly and he had the opportunity to make it better and didn’t.
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    Vieshnavi Sent on 04/30/2018
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    We are thoroughly disappointed and regret booking this venue for our wedding. On the wedding weekend, we arrived at the Sheraton to find the regular housekeeping staff were not working and the Sheraton’s method of handling this was to mandate “eco” service. Our guests did not receive clean towels or linens (basic services). The hotel offered a $10/night credit, which is insulting. They refunded some additional money to guests later; but that is no substitute for basic service. The venue promised to hand out welcome bags (for a fee), that contained, among other things, the custom-designed weekend schedule. When the first guests arrived and did not receive the bags, we followed up with the front desk, which promised they would be delivered to rooms. They delivered fewer than 5, and would not give them to guests when they checked in (despite having a list), nor deliver the rest of the bags despite being asked at least twice more to do so (and promising to handle it). We worked with Paul Sparks, who overpromised and failed to deliver. We were assured by Paul repeatedly we would have overnight set-up for our event at 8 AM. Paul did not clearly communicate when “overnight” began, and we found out that another event would go past midnight (followed by cleanup). When asked when we would have access, Paul was rude to the decorator and the mother of the bride. After the wedding ceremony, the groom and I arrived at lunch to find the staff shuttering the ballroom with the sweetheart table and turning away guests. Paul was of no help when we asked why guests were being directed away and the bride and groom were left to eat in the near-empty room. Full disclosure: these complaints have been discussed with the Sheraton staff. They extended a small credit for the events and a reasonable credit for the wedding block rooms. But, the banquets manager, Tiffany Hughes, was antagonistic when we lodged the complaints, on par with the lack of courtesy extended to us that weekend.
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