Hotel Baker Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.8 out of 5 rating4.8
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
Awards
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Angie Sent on 11/05/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding at Hotel Baker on 10/3
Hotel Baker was nothing short of a perfect venue. Tiffany met every expectation I had. She was able to perfectly make my vision come to life. The venue was stunning. We got so many compliments on the venue, staff and food. I could not have asked for a more perfect day.Hotel Baker's reply:
Dear Angie — thank you for taking the time out of your busy schedule to provide a generous rating and review for Hotel Baker. Your feedback is greatly appreciated and will be shared with our team. We wish you the very best on the next chapter of your journey. Cheers and have a great holiday season! Much love, The Hotel Baker Team ❤️ -
Quality of service
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Jordon Sent on 11/03/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker Wedding
We had our wedding in the Rose Garden/Rainbow Room on 10/10/2025 and could not have been happier with the turnout! Hotel Baker’s communication throughout the day was perfect. When going through some bumps before our ceremony, Tiffany was extremely helpful to solve any problem. We highly recommend this space! Dinner was great, decor was perfect, and the staff was EXTREMELY kind throughout our wedding weekend. Especially as a gay couple, we were very thankful to have a venue that was willing to create our perfect day and make it as easy as possible!Hotel Baker's reply:
Dear Jordon — thank you, thank you! We appreciate your time and your generous rating & review. We appreciate your feedback and support. We hope you stay connected and visit us when time permits. Best wishes to you and Anakin. Cheers — The Hotel Baker Team ❤️ -
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Isabella Sent on 10/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One Happy Bride!!!
Our wedding reception at Hotel Baker was an absolute dream! From start to finish, the entire planning process was smooth and stress-free thanks to Tiffany, who made everything so easy and enjoyable. Trina did a wonderful job managing our banquet the night of, ensuring every detail went perfectly, and we are so grateful to Rowena for making Hotel Baker the ideal destination for our celebration.
The staff was on top of everything, dependable, kind, and incredibly thoughtful. Our guests were blown away by the beauty of the venue. The Rose Garden was a stunning setting for cocktail hour, and the Rainbow Room was undeniably the coolest and most elegant spot for our reception. Accommodations for our overnight guests were also wonderful.
We are so thankful for the entire Hotel Baker team for helping us create such a memorable and magical evening. Highly recommend!! -
Quality of service
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Kaylan Sent on 09/11/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rehearsal dinner @ Hotel Baker
Rowena and the entire Hotel Baker team went above and beyond for us! We hosted our rehearsal dinner in the gorgeous Waterfront Room and not a detail was missed. From the moment we first sat down with Rowena to discuss details, until the very end of the night, everything was smooth and everyone was very attentive. The food was delicious, the staff members were professional, and the tables/chairs/decor were perfect. We couldn’t have asked for a better team to assist us in planning our rehearsal dinner. The patio off the waterfront room is absolutely beautiful and photogenic! Our guests loved enjoying pre dinner cocktails out there. We stayed overnight in the Baker Suite for the weekend, which was also beautiful, clean, and extremely spacious. We can’t wait to come back to celebrate our anniversary!Hotel Baker's reply:
Dear Kaylan and Joe — many thank you’s for taking the time to provide a generous rating and review of your special event at Hotel Baker. We truly appreciate your feedback. We wish you the best of everything life offers. Stay in touch and stop by for a drink at ROX when in town. Lots of Love — The Hotel Baker Team ❤️ -
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Nicholas Sent on 09/01/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue
Hotel Baker was the perfect venue for our wedding, combining historic charm with modern elegance. The waterfront room was beautifully decorated, and the river view added a magical touch to our special day. The attentive staff ensured everything ran smoothly, while the delicious food and stunning presentation delighted our guests. Overall, we highly recommend Hotel Baker for anyone looking for a beautiful and memorable wedding venue!Hotel Baker's reply:
Dear Nicholas — thank you for taking the time to provide a generous rating and review of Hotel Baker. We wish you and Krystal the of everything life offers. We look forward to your future visits to reminisce your beautiful wedding day. Stay well, The Hotel Baker Team -
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Cheeyl Sent on 08/31/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Really wonderful local charm
This is a great place to hold your event and guests can stay comfortably too. We booked the Waterfront room which includes the large patio overlooking the Beautiful Fox River and rose garden. The staff was amazing and the food and service top notch! Tiffany helped us plan a wonderful summer evening event that was perfect. Downtown St Charles is a beautiful and vibrant west suburban community.-
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+3 photos
Hotel Baker's reply:
Dear Cheryl — thank you for your time out of your busy day to provide a generous review and rating. We appreciate you and grateful for your ongoing support. Be well, The Hotel Baker Team -
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Mollie Sent on 08/09/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection.
From our very first meeting with Ro to all the back-and-forth with Tiffany, the Hotel Baker team had us feeling like wedding royalty. Every email, every detail—they nailed it. The venue? Straight out of a fairytale. The food? Let’s just say our guests are still talking about it. Thank you for making our day not just perfect, but unforgettable.Hotel Baker's reply:
Dear Mollie and Chris — overwhelming thank you for your generous rating and review. We appreciate the feedback. We look forward to your visits and a drink in the lounge, ROX. Stay well, The Hotel Baker Team -
Quality of service
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Angelica Sent on 08/04/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10 out of 10 Perfect Wedding
Words can't even describe how perfect our day was and how grateful we are to Tiffany and Trina, the banquet manager, for everything they did! I felt like they and the rest of the staff at Hotel Baker cared about our wedding as if we were family. The outdoor grounds were beautiful and the Rainbow Room looked gorgeous with the lit up floor during the reception. Our penthouse suite had a hot tub and patio on the roof with amazing views of St. Charles and after the reception we continued the celebration upstairs with our bridal party. It was 10/10 perfect! We also got amazing feedback from our guests who are still talking about our wedding weeks after. They commented that this was the prettiest wedding they have ever been to and that the level of service was top notch. We are excited to come back and celebrate our wedding anniversaries here in the future - an added plus. It will be so special to have dinner at the Rox, sit out on the patio and reminisce about our wonderful experience here with family and friends-
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+9 photos
Hotel Baker's reply:
Dear Angelica — thank you for taking the time to provide a generous rating and review of Hotel Baker. We are truly grateful for your feedback, sharing it with other couples. Your ongoing support means a lot to all of us. We wish you the best of everything life offers. We look forward to seeing you in the near future when you come visit and stay with us. — The Hotel Baker Team -
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Amy Sent on 06/19/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5/25/25 Hotel Baker Wedding!
Our wedding was on 5/25/25 at Hotel Baker and it was a perfect day!! This would not have been possible without Tiffany. Tiffany made our day run smoothly and had everything planned down to the minute. Throughout planning Tiffany answered every single email timely with full detail/explanation and provided helpful suggestions when she could tell help deciding was needed. On our wedding day Tiffany and Trina did an outstanding job to go above and beyond to make sure our day was perfect!!! Thank you so much!!!
Before our wedding we attended several Hotel Baker events such as fun weekend nights out at Rox, Breakfast with Santa and Valentine’s Day. Anytime we saw Tiffany and Trina they would always stop what they were doing and chat with us no matter how busy the day was. During our visits to Hotel Baker we met Ozzie from Rox and he is a Hotel Baker gem! He was so helpful with ideas and took time to talk to us about plans and gave suggestions along the way! We can’t wait to visit soon!
Thank you to all of the Hotel Baker staff, especially Tiffany, who helped make our wedding a perfect day we will always remember!! Hotel Baker will always be a special place to us and we look forward to visiting again!!
Hotel Baker's reply:
Dear Amy — our apologies for a late response. We want to thank you for your generous rating and review of Hotel Baker. Your feedback of the hotel staff if greatly appreciated. Thank you for your love and ongoing support of our charming, historic hotel. We look forward to seeing you soon or in the near future. Best of everything life offers wished for you! — The Hotel Baker Team
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Quality of service
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Grace Sent on 06/04/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker wedding review
The Hotel Baker in historic St Charles Illinois is a fantastic place for a wedding celebration! We had an outdoor ceremony followed by cocktails on the waterfront terrace, with reception indoors in a lovely room with a trickling water fountain! Staff was attentive, courteous, and professional. Tiffany was outstanding coordinating the whole process, as well as Trinity on the day itself. The cocktails and food served were of the highest quality!-
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+3 photos
Hotel Baker's reply:
Dear Grace — thank you for your generous rating and review of your wedding celebration at Hotel Baker. We appreciate your feedback and grateful for your love and support. We wish you only the best of everything life offers. Cheers! — The Hotel Baker Team -
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Sean Sent on 12/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
And as we sat there brooding on the world of memory, we thought of our wonder when we first picked out that hotel on the bank of the Fox River
We had a terrific wedding reception at the Hotel Baker. We had our cocktail hour in the Rose Garden and our reception dinner in the Rainbow Room. Our guests were very impressed with the hotel. In addition, the layout of the hotel and the efforts of the hotel staff allowed us to arrange seating that was enjoyable and convenient for all of our guests. The food was incomparable. We had excellent hors d'oeuvres and a meal prepared by the hotel kitchen, and the cake that was provided by Deerfield Bakers was incredible. The Hotel staff also took the courtesy of providing us with extra food and slices of cake, in our spa suite. Rowena Salas and the hotel staff were also very accommodating. They provided us with a love seat so that we could sit closer together during the reception dinner. Also, throughout our preparations the hotel staff were always incredibly helpful. The night before our wedding, we noticed that the hotel staff had already prepped the Rainbow Room, so after asking the hotel staff, they let us into the Rainbow Room that night, so that we could start our preparations for the reception early. Also, they were incredibly helpful when it came to moving and storing the materials that we brought ourselves. Finally, the beauty of the hotel so much defies description, that we will restrict ourselves to saying that, if you like art deco styles, riverside venues, and the town of Saint Charles then you will really love the Hotel Baker.Hotel Baker's reply:
Dear Sean and Marielle — thank you for taking the time to provide such an incredibly generous review AND rating of your wedding at Hotel Baker. We are happy to know you had a beautiful experience. We will share this with the team. They will be ecstatic to read your review. We do what we love and we truly love what we do. All the best to you — please stay in touch. What a wonderful gift you’ve given us this holiday season. Thank you, again. Enjoy the holidays — we wish you the best of everything in 2025 and beyond. Much appreciation for the love and support, Rowena Salas and The Hotel Baker Team ❤️ -
Quality of service
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Jeric Sent on 10/20/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Magical Wedding Experience
We could not have asked for a better venue, experience, or team to take care of us on our wedding day!
For starters, Rowena & her team are nothing but professional, caring, understanding, loving, and all around amazing. From the first email they make you feel like the most important personal and truly work hard to make sure that you have the most personalized and unique experience possible. They work well to understand your tastes and they cater their options and experience based upon those tastes and your budget.
Throughout the entire experience we never felt pressured, ignored or like a burden despite our constant questions. They have this entire experience down to a science. They know exactly what to ask and when to ensure that your day goes off without a hitch.
They provide the most amazing showcase and tasting event to meet vendors, taste the food, and just experience what it’s like to have an event at Hotel Baker.
When it comes to the actual day, they do everything in their power to ensure that you only know about the positives and have a seamless experience. Even down to texting us congratulations and making sure we had food in our room after the night.
Overall, it was a PERFECT experience and we would recommend Hotel Baker, Rowena, and her team to anyone looking to have a seamless and meaningful wedding experience.Hotel Baker's reply:
Dear Jeric and Taylor — thank you for taking the time to provide a generous rating and review of Hotel Baker. We truly appreciate all the love and ongoing support. We wish you the very best life offers as you begin your journey in Germany. Stay in touch and when visiting Illinois, stop by the hotel. We look forward to hearing all about your adventures in Europe. Stay well, The Hotel Baker Team ❤️ -
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Kelly Sent on 03/19/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Memorable & Beautiful
We held our wedding reception at the Hotel Baker. It was a beautiful and memorable event for us, our Families, and our Guests. Kelly and Ryan Karas -
Quality of service
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Jack Sent on 01/03/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Guests at wedding at Hotel Baker
We were guests at a wedding at the Hotel Baker and everything about the hotel and the event was an amazing experienceHotel Baker's reply:
Dear Jack — thank you for taking the time to provide a generous rating and review. We are happy to know that your experience as a guest was outstanding. We hope you return to Hotel Baker for a stay and visit sometime in the near future to experience what St. Charles has to offer. Happy New Year — The Hotel Baker Team -
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Katherine Sent on 11/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker
To make a long review short: Hotel Baker is an excellent venue, full of class & charm - from its beautiful architecture & stunning grounds, to the staff, service, & delicious food. At every step, care is taken to provide the best possible experience for its guests & patrons, & we can provide no higher recommendation for a place to host your event.
To those that still need a bit more convincing, please read on about our wedding experience with Hotel Baker. Hopefully it'll give you the confidence you’re looking for to choose them, or further validate your decision if you’ve already chosen!
Hotel Baker stood out to us particularly because we were looking for a space with a lot of character. We wanted a classy atmosphere & charm of its own. The Rainbow Room & the glass-block dancefloor look amazing in pictures & even better in person, & immediately drew us to Hotel Baker. That, & we were looking for an ‘all-in-one’ venue - where we could have the ceremony & reception in the same space, & stay overnight there too. Hotel Baker checked all of our boxes!
If you have the opportunity before your event, definitely try & make it to one of the wedding showcase events that HB regularly puts on. You’ll have the opportunity to meet preferred vendors, try food, & get to know what the hotel looks like & the amenities it offers. There is, of course, a formal tasting as part of your booking, but the showcase will also give you a further selection of their available appetizers in addition to samples from bakeries that offer cakes for HB’s events.
Speaking of, the wedding packages offered by the hotel will give you enough to have a fully featured event - lacking for none of the basics - even with their base level package. There are upgrade options for most aspects of the event, but one we’d really recommend going for is a room upgrade to the Baker Suite. It’s gorgeous, spacious (enough for the bridal party to get ready in, morning-of), & well worth the cost.
On our wedding weekend, from the moment we walked in the door, Rowena Salas - the hotel owner - & the hotel staff made us feel prioritized & taken care of. We never felt like we needed to fight for attention or assistance, or that our requests were a burden. Everyone involved went above & beyond to make our wedding day everything we dreamed it would be. We also wanted to extend a special shout out to Tiffany & Molly. Molly especially stepped up & coordinated our event to ‘T’, despite being a relatively new staff member at Hotel Baker. She led us through our rehearsal on the day before the wedding, & was there for the event itself making sure that things went smoothly, & did it all with the foresight & attention to detail of a seasoned coordinator.
Our event went off with hardly a hiccup, & our guests are still raving about how good the food was, how beautiful the Rainbow Room was, & how great the service was. It was really evident to us that Hotel Baker cared about making our day special, & that care was directly felt by our guests, who all had just as amazing of a time as we did. We’re incredibly proud of how the day turned out, & Hotel Baker played a huge part in why we feel that way.
I could keep going on & on about all the little things that HB did to make our day special, but part of the charm & one of the reasons we’re so enamored with the hotel are all the tiny surprising ways they found to go above & beyond for us. Those are things that you’ll need to find out for yourself, & why you absolutely should book with them!
All photos attached to this review were taken by our photographer Lauren Angela Co.
https://laurenangela.co/
@laurenangela.co-
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+12 photos
Hotel Baker's reply:
Dear Katherine and Tom -- WOW -- thank you for taking the time to provide a generous rating and review of your wedding at Hotel Baker. The wedding day couldn't have been more perfect. You both looked absolutely amazing and the photos are superb. Your love and respect for one another is truly admirable. We only wish you the very best of everything life offers. Stay connected. Stay in touch. Love you both -- The Hotel Baker Team -
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Janine Sent on 11/21/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond amazing!
Hotel Baker was beyond our wildest dreams as a wedding venue! If you’re looking for a unique venue, with beautiful gardens, the river, and spectacular dance floor this is the place. Rowena made us feel like family and we were so happy with our wedding day! The food was amazing and the grounds even more breathtaking! We couldn’t have been happier, would 100% recommend!-
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+5 photos
Hotel Baker's reply:
Dear Janine and Dylan — thank you for taking the time to provide a generous rating and review. We are so appreciative and blushing. Time flew way too fast. I still recall meeting with you July 17, 2022 at 9am for a scheduled visit. Your engagement photos were so good — I had to post your engagement and announce it to everyone who follows us on social media. They’re engaged! Then, boom — August 2023 came, you both looked amazing and sooooo dang happy. We wish you both the best of everything — stay in touch. Enjoy the holiday season. Thank you from the bottom of our hearts. — The Hotel Baker Team -
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Peter Sent on 10/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
father of the bride
i was father of the bride and saw all aspects of everything and all hotel personnel, they were terrific at all times.Hotel Baker's reply:
Dear Mr. Pete — thank you for taking the time to provide a great rating and review of Hotel Baker. We truly appreciate you. The wedding celebration was amazing and fun to watch how everyone who was there enjoy the entire event. We hope to see you when you visit St. Charles in the near future. All the best to you — The Hotel Baker Team -
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Christina Sent on 10/14/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Day!
We had our wedding and reception in the Waterfront Patio and Waterfront Room at Hotel Baker in September 2023. Hotel Baker exceeded our expectations all the way around. Not only is it a unique and beautiful venue, but the staff were friendly, communicative, organized, and proactive. The food was absolutely delicious! Our guests kept remarking on how lovely the day was. Cannot recommend this venue highly enough!Hotel Baker's reply:
Dear Christina and Brian -- many thank you's for your generous rating and review of Hotel Baker. We truly appreciate your feedback regarding your beautiful wedding -- what a perfect day overall. We look forward to seeing you when you come to visit. Best wishes always and stay in touch -- The Hotel Baker Team -
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Alexis Sent on 09/09/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Incredible Wedding at Hotel Baker
My husband and I just got married at Hotel Baker on September 1st, and thanks to the Hotel Baker staff, we had the most incredible wedding day ever. We have not been able to stop talking about how perfect everything was. Our friends and family agree!
There are plenty of wedding venues that look the same, but Hotel Baker is something special. Looking back, we couldn’t be happier with our choice to host our wedding at Hotel Baker.
We got married on the boat dock and had our cocktail hour in the beautifully manicured rose garden, which both overlook the Fox River. It was so picturesque and romantic! Our reception was held in the gorgeous Rainbow Room.
From the moment we toured the venue, Rowena made us feel important, valued, and like family. Throughout the entire wedding planning process, Rowena and Marissa were incredibly kind and accommodating. When planning a wedding, there are so many moving parts, but Marissa’s expertise, patience, and grace put my mind at ease. She and Rowena perfectly executed everything I asked for.
At Hotel Baker’s showcase event, we had the opportunity to meet their wonderful preferred vendors. We ended up choosing our bakery, photographer, day-of-coordinator, and DJ from Hotel Baker’s preferred vendors, and we couldn’t be more pleased with their professionalism and services.
It is easy to see that the Hotel Baker staff takes pride in their work. The staff transitioned between the ceremony, cocktail hour, dinner, and dessert like a well-oiled machine. It was truly so impressive! The dinner service was impeccable and our guests agreed that the food was delicious.
The Hotel Rooms are clean, beautifully decorated and updated, yet they still have a historic charm. Our room overlooked the rose garden and the Fox River– it was truly stunning and made for a quiet, romantic getaway.
We wish we could get married all over again just so that we could spend another day celebrating at Hotel Baker. We are forever grateful for the Hotel Baker staff and all they did to make our day truly unforgettable. If you are looking for a venue in a desirable location with excellent staff, delicious food, historic charm, and beautiful views, look no further. Host your wedding at Hotel Baker…. We promise you will not regret it!
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+3 photos
Hotel Baker's reply:
Alexis — thank you for taking the time to provide such a generous rating and review of the historic Hotel Baker. We appreciate it very much. Wishing you and Mathew the best of everything. — The Hotel Baker Team -
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Glenn Sent on 08/26/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What an AMAZING place to get married!
What an AMAZING place for a wedding! I had the great privilege of getting to officiate my nephew's wedding and they chose the Hotel Baker for the ceremony and reception! The wedding was outdoors off the river and all of the so many great pictures were taken in the beautiful garden out back. It's such a historic building for St. Charles and the location just can't be beat. Everyone at the Hotel Baker was incredibly accommodating, friendly, attentive and made sure that my nephew and his bride had the wedding of their dreams! I told my nephew his best decision was to pick Christine for his wife... and the second best decision was picking the Hotel Baker!Hotel Baker's reply:
Dear Glenn — thank you for taking the time to provide a generous rating and review. We truly appreciate it. All the best to future officiant duties! Sincerely, The Hotel Baker Team -
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Lalaine Sent on 08/22/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Memorable experience with delicious quality food and outstanding service
Very pleased with Hotel Baker. The beautiful gardens overlooking the river was a great venue for the wedding ceremony. The food was very delicious from the appetizers to the entrees. The servers were professional and courteous. They were very attentive to our needs. Definitely recommend Hotel Baker!!Hotel Baker's reply:
Thank you, Lalaine, for taking the time to provide a generous rating and review. Your feedback is greatly appreciated and will share with Chef, his staff and the banquet team. We look forward to having you come and visit in the near future. — The Hotel Baker Team -
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Bianca Sent on 08/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of our dreams!
Hotel Baker was the most beautiful venue we could ever ask for. The building itself is so unique and we received so many compliments from our guests. The food is fantastic and the chef/staff were so accommodating with our main course requests. We had our ceremony and cocktail hour outside and WOW! so beautiful. The rose garden is well kept and sets a perfect backdrop for photos that will last a lifetime. Our planning process leading up to the big day was also smooth. We always received timely responses to our emails and they answered every question (and we had a ton) - so thank you! Marissa Dries was our main point of contact and she was amazing. Very communicative and she was there the day-of to ensure our day went as planned. We also stayed in the Colonel Suite and it was so clean and spacious. Lastly, I want to note that the entire staff was friendly and extremely helpful - from the front desk receptionists to the bellboys to the event staff. Thank you for treating us and our guests so well!Hotel Baker's reply:
Bianca, thank you for taking the time to provide a generous rating and review. We truly appreciate you. Best of everything wished for you and Eddie — cheers to a great journey together! — The Hotel Baker Team -
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Teresa Sent on 01/01/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a pleasant and beautiful wedding!
Hotel Baker never ceases to amaze me. My husband and I attended a wedding of the son of my dear friend. The ceremony and cocktail hour on the patio were beautiful with the Fox River as the backdrop. The meal for dinner was the best I’ve had at any wedding and I have attended many. The staff was attentive, friendly and very professional. From start to finish, it was an enjoyable wedding. We also stayed the night which was a treat. We enjoyed the complimentary continental breakfast the morning after and had a chance to say our good byes to many of our friends we seldom see. Thank you, Hotel Baker for a wonderful weekend.Hotel Baker's reply:
Teresa, thank you for your generous rating and review. We appreciate your feedback. —the Hotel Baker Team -
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Webster Sent on 12/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker was the best!!!
I had the amazing opportunity to be part of a wedding this summer. The entire weekend was well planned. While the bridesmaids were getting ready, we were able to escape and play golf at a members only country club — thanks to the hotel proprietors. After lunch, we got ready and had pictures with the wedding party then off to church down the street. I loved the cocktails and appetizers, not to mention the dinner that was exceptional. The filet was cooked to perfection and you can say it’s as good as it gets. The staff was wonderful from check in to leaving the day after the wedding. The staff was attentive during the entire reception. Great place to get married or celebrate any special occasion.
Hotel Baker's reply:
Thank you, Webster, for taking the time to provide a generous rating and review. We appreciate your kind words and plan to share this with the team. Sincerely, The Hotel Baker Team -
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Sarah Sent on 11/16/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Intimate Family Wedding
We had a wondeful experience working with Rowena Salas and her team at the Hotel Baker for a small, intimate, wedding celebration. Even thought it was planned at the last minute, Rowena provided us with a lovely venue, gorgeous flowers, and a wonderful meal. It was a lovely night we will never forget! Thanks Hotel Baker!Hotel Baker's reply:
Thank you so much for taking the time to provide a generous rating and review. We appreciate you. Sincerely, The Hotel Baker Team -
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Kate Sent on 07/13/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely perfect!
Everything was flawless and beautiful, everyone had an amazing time, the food was incredible, and using the preferred vendors made everything run like clockwork and made my life simple! Kelly who coordinates is the ABSOLUTE BEST. She went above and beyond and made everything so easy! The absolute best place to get marriedHotel Baker's reply:
Dear Kate — thank you for sharing your positive experience and for providing a generous rating. We truly appreciate your feedback; we appreciate you. Best of everything is wished for you. Sincerely, The Hotel Baker Team -
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Chris Sent on 05/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charming, unique, stunning, and a great wedding package to boot!
We were absolutely blown away by our wedding event at the Hotel Baker! We had our ceremony in the gorgeous Waterfront Patio and our dinner/dancing in the Waterfront Room, and we, along with our 85 guests, are still buzzing with excitement and reminiscing about the sheer perfection of the whole evening. One of my favorite things I heard from a guest was, “this really felt like a destination wedding!” People even said they felt as if they were in Italy or France.
We fell in love with the venue right away. We were charmed by the hotel’s boutique feel, and were stunned by the Waterfront Room and Patio right on the Fox River. We booked the venue a little more than a year ago and were pleased to find the Hotel Baker staff to be incredibly professional, responsive, and accommodating. Their food is top notch, their wait and kitchen staff was very organized and efficient, and many guests commented that this was the best food they ever had at a wedding. In my opinion, their filet mignon rivals some of the very best in the Chicagoland area. In addition, their food tasting event is a class act. They invite a variety of vendors to the event, from photographers and videographers, to the cake vendors that were included in their wedding package. We ordered a cake from Deerfield’s Bakery that was as tasty as it was beautiful, and it was all coordinated seamlessly by the hotel; all we had to do was try the cakes at the bakery in Buffalo Grove and select our favorite flavors and designs. The cake was then delivered to the hotel staff who displayed it, cut it, and served it on the big day.
Throughout the process we worked with Kelly, one of the hotel’s Sales Managers. She guided us through the process of designing our wedding timeline, helped us coordinate with vendors, and made sure everything was perfect for the event. She was very quick with email responses, was always willing to meet with us in person or over the phone, and also worked very well with our day-of coordinator. She was very accommodating of our family wedding traditions and helped coordinate with the bar staff to make our specialty cocktail a huge success.
The Hotel Baker is charming, unique, and stunning, and their wedding package is incredibly convenient with its inclusion of a dedicated coordinator, food, beverage, wait/bar staff, wedding cake, hotel block, and ceremony space. We cannot recommend this venue enough!Hotel Baker's reply:
Dear Chris & Jeff — thank you for taking the time to provide a generous rating and feedback of your wedding planning experience with Hotel Baker. We truly appreciate your feedback. Though we totally agree with your comment regarding the filet, everyone must really taste to see what you’re talking about. We are a little biased. The food we serve is definitely NOT the typical banquet food that is served in many places.
Your day was exceptional - from morning ‘til night - it was a perfect day. We wish we can redo the entire celebration because the staff enjoyed every moment as well.
Best wishes to you — we hope you’ll come and visit when time permits. Stay well!
Sincerely — Team HB ❤️ -
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K. Plant Sent on 12/04/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker MADE our day perfect!
From start to finish our wedding was perfect thanks to our sales contact at hotel baker and the entire hotel baker staff. with covid changing our plans so much they were helpful and our wedding was perfect!Hotel Baker's reply:
Thank you for your generous rating and feedback. We truly appreciate your ongoing support. All the best and congratulations! —The Hotel Baker Team -
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Julie Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular
Hotel Baker was the most beautiful wedding venue with a stunning outdoor space for the perfect wedding ceremony and cocktails! The staff was extremely professional and so accommodating to work with in planning the wedding. The food was exceptional and the guests raved about it. The service was excellent and it was an overall friendly, welcoming and inviting atmosphere! The absolute perfect wedding day. -
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Yvonne Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding! Everything was perfect!!
Beautiful venue with professional and attentive staff. Outdoor area gorgeous, perfect for cake and cocktails. My guests enjoyed being inside the hotel and on the patio. Food was amazing!! -
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Carrie Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker
Hotel Baker has a beautiful wedding venue. Their professional staff is easy to work in planning the wedding. They have exceptional food and their banquet staff is very friendly, welcoming and inviting! -
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Ashley Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our amazing experience at Hotel Baker 9/18/21
Hotel Baker was such a beautiful and amazing venue. Our outdoor ceremony was perfect and so were the cocktails. The staff was professional and they made planning so easy. The food was exceptional and the banquette staff was friendly, welcoming and inviting. I highly recommend for your big day! Look no further! -
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Julie Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our intimate wedding in a perfect venue
We looked at a few others and decided upon Hotel Baker for so many reasons. The Staff was professional to work with in planning the wedding. We had a taste of the food during a wedding tasting event and every one of our guests raved about the exceptional food and excellent banquet staff. Everyone, from the Front Desk staff to the servers were friendly and welcoming. Most of all, the venue was beautiful and spectacular. We had our dream wedding and we highly recommend Hotel Baker to all.Hotel Baker's reply:
Hi Julie! Thank you for sharing your experience. We truly appreciate the time you’ve taken to provide a rating and review. Thank you for the shout out to our Chef and his creative staff — as well as the banquet team’s superb service. With the many challenges during the past year or so, the front desk personnel will be happy to hear of your feedback. Best wishes and congratulations! —The Hotel Baker Team -
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Janelle Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fairytale Wedding
From the moment we walked into Hotel Baker we knew this is where our story would begin. We were immediately greeted by the sales staff who were so professional and easy to work with. The venue is so beautiful with breathtaking indoor/outdoor space. We received so many compliments regarding the food which was outstanding. We could not have asked for a better day, it was perfect.
Thank you
Hotel BakerHotel Baker's reply:
Janelle, thank you! You’re a sweetheart. We truly enjoyed your special day. The team was happy to serve such delightful guests — all were so nice and complimentary. They couldn’t stop talking about it. Best wishes — we kook forward to a visit in the future. —The Hotel Baker Team -
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Sjd Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue, wonderful service, unforgettable day!
What an amazing day we had! The venue was perfect for our outdoor wedding - romantic, scenic, intimate and easily accessible for both our local and out of town guests. The food was exceptional, and throughout the entire process from planning to execution the staff was professional and attentive. They took my vision and made it come to life. This was a great start to what I hope will be a long and happy life with my husband. Thank you, Hotel Baker.Hotel Baker's reply:
SKD — thank you so much for taking the time to share your experience. We truly appreciate the time you’ve taken out of your busy day. We wish you the best of everything! — The Hotel Baker Team -
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Grant Sent on 10/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect day
We were married last month at the Hotel Baker and we couldn’t be happier with how everything went! First, the manager was the best to work with she was easygoing and professional from the start, and made us and all of our guest feel very welcome. You couldn’t ask for a nicer person to work with and all our expectations were met and then some. The people that work there go out of their way to meet your every need, and are on top of everything. The food was also amazing all of our friends and family were raving at how delicious the filet and gnocchi were. The venue it’s self was beautiful and historic. We we’re married in the Garden right over the water. It was my wife’s dream wedding and Hotel Baker delivered. Wonderful in every way!Hotel Baker's reply:
Grant, thank you for taking the time to write a rating and review. We truly appreciate your feedback regarding your wedding day. We wish you the very best in life - congratulations! —The Hotel Baker Team -
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Elise Sent on 08/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredibly amazing
We had our wedding at hotel baker 8/21 and cannot express how fabulous it was. The staff, venue, food, everything was 10000/10!! We had a particular vision in mind and the hotel baker team surpassed our expectations. We are glad to call them family and truly cannot thank them enough for making our wedding dreams come true!!!Hotel Baker's reply:
Elise - many thank yous for the generous rating and review. It’s been a rocky one having to change dates but the celebration was great fun the moment you all stepped onto the property. Best of everything wished for the both of you — love eternal! —The Hotel Baker Team -
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Brenda Sent on 08/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Classic Wedding Venue
Hotel Baker exceeds all expectations. With the enormous challenges hospitality is experiencing post pandemic, Hotel Baker is on point with being hospitable and respectful of guests’ needs. The wedding reception was beautiful with attentive and knowledgeable staff. The food was excellent — prepared with precise temperature for filet mignon. What a beautiful venue with outdoor spaces to enjoy. The river view is simply stunning. We cannot wait for the wedding photos!Hotel Baker's reply:
Brenda, thank you for your generous rating and review. The entire team truly enjoyed your celebration. Your family and guests were so complimentary to everyone from bellmen to housekeeping staff. Thank you! —The Hotel Baker Team -
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Kathrin Sent on 06/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our beautiful wedding day
Friday May, 21, 2021 is a day to remember for the rest of our life’s.
When a destination wedding became off limits due to CoVid the choice of a hometown wedding was made. Baker Church and the beautiful historic Hotel Baker were an easy choice to make.
The gorgeous waterfront room has so many beautiful details, the outdoor patio and Rosé-garden are so adorable and picturesque.
Our food was incredibly delicious, the staff beyond accommodating and awesome.
Jessica our sweet wedding coordinator made planing our day easy and she amazingly executed every detail of that day.
The only sad part is that the day is over but our memories will last a lifetime.
Well done Hotel Baker 👏💞🎉-
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Hotel Baker's reply:
Kathrin — many thanks for your generous rating and review. We truly appreciate your ongoing support. Best wishes for a lifetime of happiness! —The Hotel Baker Team -
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Mary Sent on 10/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience and a beautiful venue
My daughter and her fiance had their wedding reception at Hotel Baker. Danielle had great suggestions and was wonderful to work with. Hotel Baker is a gorgeous venue and the entire team was amazing. On the day of the wedding we were able to just relax and enjoy the experience.Hotel Baker's reply:
Mary, thank you for taking the time to provide a generous review regarding your experience with Hotel Baker. We appreciate it very much. Congratulations to the newlyweds! Stay well!
Team HB -
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Carol Sent on 10/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker St. Charles, IL undoubtedly the best!
Hotel Baker has it all. From our first meeting with Jessica, the sales and wedding coordinator, to her ability to execute the details the day of the wedding, she is there every step of the way. She is very responsive, knowledgeable, and professional. The gardens are beautiful and whether it’s the river, garden, patio, or indoors, there are many options and back drops for your ceremony. The staff is very accommodating, the food is wonderful, and was served hot! There was even a special touch for the bride and groom at the end of the night, when they returned to their room. All your guests will love all Hotel Baker has to offer. Perfect location!Hotel Baker's reply:
Carol — a million thanks for taking the time to provide such a generous review regarding your Hotel Baker experience. We truly appreciate your ongoing love and support. Thank you for trusting us to execute the wedding in a short period of time during these challenging times. All the best!
Sincerely, Team HB -
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Lindsay Sent on 10/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding
We had the best experience planning our wedding at Hotel Baker. Dani and Rowena were very helpful and accommodating, and made the planning of our event less stressful, given the obstacles that we faced moving forward with a wedding during the COVID-19 pandemic. Hotel Baker is a one-of-a-kind space. Our wedding felt like a fairytale.Hotel Baker's reply:
LG - thank you for taking the time to provide a review. Your fairytale wedding was simply beautiful. It was such a pleasure working with you and AG — meeting your family and some of your friends, a bonus! Wishing you both a lifetime of joy and happiness. Stay well!
Team HB ❤️ -
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Kamila Sent on 04/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly Magical venue
We had our wedding and reception at the hotel baker on 2.20.2020 and it was magical! The venue is unique and beyond beautiful. The entire staff especially Daniella and the owner Rowena Made sure that everything was perfect that night. The food is delicious. Our day was perfect and we loved every minute of it❤️ Thank you Hotel Baker.-
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Hotel Baker's reply:
Kamila & Victor - thank you for your generous review of Hotel Baker. We thank you for choosing us and delighted to know you “loved every minute of it.” It was a perfect night and so beautiful. Best of everything to you and stay well. All the best, Team HB -
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Heather Sent on 03/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely perfect!!!!
Hotel Baker was an amazing venue and even more amazing staff. They thought of everything. It was a beautiful night. Everyone in attendance thought it was magical. I wish we could do the night over again because we loved it so much. We cannot thank Rowena and all the other Hotel Baker staff from the front door men, front desk staff, wedding coordinator Dani, the event bartenders and waiters/waitresses enough. Best night of our lives!-
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Hotel Baker's reply:
Heather and Gage — best wishes always! Thank you for your generous review. We enjoyed witnessing all the love that surrounded you on 02.22.2020. Much success in your new adventure in CO. Looking forward to seeing you during your hometown visits! Stay well...
Cheers, Team HB -
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Morgan Sent on 01/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue!
I can't say enough good things about Hotel Baker!! Travis helped me throughout the whole process and everything went so smoothly the day of! He helped me put together the perfect day and I would recommend this venue to anyone!!-
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Hotel Baker's reply:
Dear Morgan,
Thank you very much for your generous review. We truly appreciate it. Best of everything to you....
Cheers, Team HB -
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Kayla Sent on 12/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
absolutely perfect
Hotel Baker made our day so special and perfect. Everything ran perfectly. We did not have an outside wedding coordinator, but Claire handled everything for us and literally made my exact vision come to life. Because the food and cake are included in the package the value is amazing and it cut down on the number of vendors/meetings we had to deal with. The food and cake were both delicious and the venue is absolutely gorgeous. We held our cocktail hour in the rose garden and I am still getting comments about how breathtaking it was. Additionally, we took most of our photos in the rose garden and it was the perfect backdrop for fairytale photos. The light-up dance floor was amazing and almost every person at the wedding was on the dance floor for the full three hours. We rented out both the suites to get ready in and they were both beautiful for getting ready in. We did the gelato bar as a late-night snack to meet our minimum and it was fun and delicious. Everyone loved the little town of St. Charles and there are tons of churches and restaurants for ceremony/rehearsal. All of our guests spent time at the Irish pub across the street. There is also a bar in the hotel that is great for a little after-party. I cannot recommend this venue enough. Professional, beautiful, and high quality.-
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Laura Sent on 12/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Wedding Venue
We had our wedding in September at Hotel Baker in Saint Charles. The Rose Garden was absolutely beautiful and so was the backdrop of the Fox River. We had our ceremony on the boat dock and cocktails in the Rose Garden which allowed our guests to mingle in a stunning, natural setting. The staff and owner all worked hard and seemed genuinely invested to make our special day the very best. The food was delicious, and the Rainbow Room created a nostalgic elegance. The lighted floor made the dancing that much more fun, and the mezzanine created a unique opportunity to have seating for everyone with a good view of the evening. There's no shortage of unique places for photo opportunities both inside and out.-
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Hotel Baker's reply:
Dear Laura — thank you very much for taking the time of the busy holiday season to provide a generous review. We are truly honored to have been chosen as your wedding venue. The wedding was beautiful — everything seemed to be in order with the excellent weather, great food and drinks, beautiful ballroom — cannot forget, a stunning bride and a handsome groom! Best wishes, Mr. & Mrs. Bauer! We wish you the best of everything! XO, Team HB -
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Mary Sent on 10/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Effortless
As mother of the bride I thought for sure I wasn’t going to be able to enjoy my daughters wedding day because I was the hostess. Nothing was further from the truth! As soon as those Rainbow Room doors opened and my husband and I were announced we enjoyed being guests at the best wedding we ever attended thanks to The Hotel Baker wedding planner Travis and the banquet staff. The day was perfection even though Mother Nature didn’t cooperate. If you are looking for easy elegance...a venue so classic and beautiful where you just show up and they do the rest! Have your wedding at The Hotel Baker. I can’t think of one complaint or disappointment.Hotel Baker's reply:
Mary - thank you very much for taking the time to provide a review. We truly appreciate your feedback. So glad to know that you had an enjoyable time as well. We look forward to seeing you again in the near future.
All the best, Team HB -
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Donna Sent on 10/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue
Had an overall great experience with my daughters wedding on 9/28/19. From the responsiveness of Claire, whom we first worked with, to the attention to detail by Travis, who took over! The food was outstanding and the wait staff was awesome! Thanks for a beautiful wedding evening Hotel Baker!Hotel Baker's reply:
Dear Donna — thank you very much for taking the time to provide a generous review. We truly appreciate your kind words. Sincere thanks, Team HB -
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Johnny Sent on 09/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent and will book more events with them in the future
We booked the Hotel Baker for our wedding rehearsal dinner on 9/19/19.
We had the pleasure of working personally with Rowena and her staff over the past couple of months going over details and specifics for our dinner. They were extremely professional and helpful in making the entire process seemingly effortless. The end result was a beautiful room, great service and absolutely delicious food for us and our guests. The courtyard outside the room was the perfect place for pictures and some after dinner drinks before heading over to Rox City grill & lounge in the lobby to continue the party. The location was perfect. ***SPECIAL NOTE : You have to try the cookies! Our guests ate the entire tray. Amazing !!!
Thank you to The Baker Hotel for making our night so special.
Love, Johnny & Ashley Karatheodore -
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Mr. A. Sent on 09/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stop your search, you’ve found the one.
Stop your search here because you have found the venue you are looking for. You will not find a better quality of service, friendlier staff, or more attention to detail anywhere else!
My husband and I had our wedding at the Hotel Baker and start to finish it was an incredible night made only possible by the Hotel Baker staff.
Travis Richards and Mike Pegahi will both make you feel like you are the most important persons in the room. They are exceptional at planning and they will take care of EVERYTHING with a light heart and sense of humor.
The food was delicious, served by the most professional wait staff, and the Chef accommodated our need for plant based meals.
We will undoubtedly be back to the Hotel Baker and hope you will choose this venue for your party. You will be overjoyed you did!
Hotel Baker's reply:
Thank you, Mr. & Mrs. Bruner for your generous review. We truly appreciate you taking the time to provide your feedback regarding your wedding. We are thrilled you were pleased with everything. We look forward to seeing you again when you come and visit.
All the best, Team HB -
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Ted B. Sent on 08/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome wedding venue!
It was perfect and highly recommend this beautiful venue.Hotel Baker's reply:
Thank you for your feedback, Ted. We truly appreciate your time in sharing your thoughts with other couples. We look forward to your future visit - best wishes!
Sincerely, Team HB -
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Hallee Sent on 07/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the Mother of the Bride . . .
Absolutely Fabulous!!!
We found Hotel Baker last spring on the Knot when our daughter became engaged after relocating to Chicago from our home in Seattle. After she mentioned that they were hoping for a venue with historic charm and near a beautiful church for the ceremony, we fell in love with Hotel Baker in St. Charles. Little did we know that the "historic charm" wasn't the only charm provided - it is the Hotel Baker staff, the food, the service and the beautiful surroundings that created the perfect weekend for the bride and groom and also allowed our family to have a wonderful reunion as they traveled in from across the country.
We cannot count how many family and friends thanked us personally for the invitation and stated it was the nicest wedding they ever attended with the best food!!! The owner and wedding coordinator were so responsive and left no stone unturned to ensure that the evening would flow seamlessly. We were left to enjoy dinner and dancing without a worry in the world and as mother of the bride, it was so appreciated.
Our reception, held in the restored Rainbow Room with architecture from the 1920's, has a beautiful balcony and a lighted dancing floor from the era. I loved that Tommy Dorsey, Louis Armstrong among others had entertained in the room and John F. Kennedy was one of the hotel's many guests. The Penthouse Suite and Baker Suite were perfect for the bridal party to prepare for the ceremony and reception and there is not a lovelier setting for photos than the beautiful Rose Garden along the Fox River.
Throughout our five day stay, the hotel staff was responsive and caring, helping with details that made a big difference. The breakfast served each morning made it so easy to have a wonderful start to the day with our visiting family. I asked how they could possibly make us feel so special -- but I know now they make everyone feel this way.
If you select Hotel Baker, I guarantee you will not be disappointed!
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Lexee Sent on 07/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Hotel Baker!
My twin sister had her reception at the Hotel Baker on July 27, 2019 and it could not have been more perfect! The staff at Hotel Baker went above and beyond in their communication with our families throughout the whole process and were so welcoming. The coordinators made sure everything ran smoothly and treated us all with care. They even provided transportation for the bridal party and gave us a mini tour of the town. All of our questions and requests were answered with the kindest responses. The Rainbow Room looked beautiful and our guests said that it was the best food they had ever had at a wedding. I really cannot say enough how much the people at Hotel Baker touched our hearts and I can only hope that when I get married some day, I have an experience as special!-
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Laynee Sent on 07/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Riverfront Wedding Venue!
We had our wedding at Hotel Baker on 7/27/19 and it was the most perfect day! The wedding coordinator and owner of the hotel worked so hard to make our vision come to life, and no detail was left unplanned. Any email or call I made to the planners was responded to almost immediately, so I felt at ease. Special accommodations were even made for us for transportation as we had a lot of out of town guests. The catering staff was also amazing and the food tasted wonderful. All of our guests said that this was the best wedding they had attended and that they loved the historic charm of Hotel Baker. People loved having cocktail hour out in the rose garden on the beautiful Fox River. Thank you Hotel Baker for going above and beyond on our special day! We felt like family by the end of the planning process.Hotel Baker's reply:
Laynee & Spencer, thank you for taking the time to provide your heartfelt and generous review. We are so grateful and appreciative. We wish you all the best life offers - come and visit us from time to time.
Stay well, Team HB -
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Lauren Sent on 07/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Historic Hotel!
Hotel Baker was the first venue that caught our eye, and the first and only venue that we toured. We booked the same day. The interior of the hotel is beautiful and still has many original details from when it was built in 1928. The rose garden behind the hotel is a beautiful space for photos and cocktails. The hotel owners and staff are amazing, genuine and kind, accommodating, and flexible. Our ceremony and reception were in the Rainbow Room which is the larger ballroom but it felt very intimate with smaller table sizes and the oval layout of the room.
I’m so glad we had our wedding here and I would definitely recommend it to anyone looking for a more unique, vintage, or historic place to get married.Hotel Baker's reply:
Lauren and Luke - thank you for taking the time to provide a heartfelt review of Hotel Baker. We truly appreciate your kind words - we enjoyed planning your wedding from beginning to end. We wish you the best of everything - please stay in touch!
All the best, Team HB -
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Melina Sent on 07/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker for a one-of-a-kind top notch event
We celebrated our wedding at Hotel Baker 6.29.19. We and our guests couldn’t have been happier with the venue and service. Everything from the pre-planning to the big day execution was exceptional. The venue itself is beyond beautiful with the English garden, riverfront location, and magical Rainbow Room. The lovely rooms our guests stayed in onsite made the event that much more seamless. The staff and management at Hotel Baker go above and beyond to make the day smooth and extremely special. They helped with all the details and our day was perfect. Will be forever grateful for Hotel Baker and their team for making our day more wonderful than we could have imagined.Hotel Baker's reply:
Thank you for your feedback regarding your experience from the beginning of the wedding planning process to the wedding day. We appreciate you taking the time to provide a generous review about Hotel Baker. We had a wonderful time planning your big event. Stay in touch. We wish you the best of everything life offers!
Sincerely, Team HB -
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George Sent on 06/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff is the best.
Such a gorgeous place to have a wedding. Every step of the process was made easy by Rowena and the Hotel Baker staff. Nothing was left to chance. The ceremony and reception went off without a hitch and me and my bride were able to completely enjoy our wedding without any worries. Can't praise them enough. Thank you Rowena and Hotel Baker!Hotel Baker's reply:
Thank you, George and Pam! Congratulations and best wishes -- we truly appreciate you for choosing Hotel Baker!
Sincerely, Team HB -
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Matt Sent on 01/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Winter Wedding
A one-of-a-kind venue that delivered on all counts!! Guests were absolutely blown away by the ambiance, decor, food, vibe, you name it... Claire B was our venue coordinator and made things go smoothly from day one up until the big day. Downtown St. Charles is a great place for out of town guests to explore, and the Irish bar across the street went over very well. I would highly recommend this place to anyone in the Chicagoland area who is looking for a ceremony/reception venue, and ESPECIALLY for a winter wedding :)Hotel Baker's reply:
Dear Matt,
Thank you for your generous review. We truly appreciate it. We hope you all are doing well. Best wishes!
Sincerely,
Team HB -
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Rebecca Sent on 12/10/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Early December Wedding!
We did our research and saw Hotel Baker had discounts for winter weddings. Best decision! Our guests had so much fun and everyone loved the venue. We did not need to supply much decor as it was already decorated for the holidays. Casey was so understanding and an awesome help! A few bumps we noticed - mainly with other hotel staff and key card issues, etc. But the waitstaff and Casey were wonderful!Hotel Baker's reply:
Dear Rebecca,
Thank you very much for your generous review. We are delighted to hear that your guests loved the hotel and had fun on your special day. Thank you for choosing Hotel Baker! Best wishes and have a great holiday season!
The Hotel Baker Team -
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Kelly Sent on 10/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at Hotel Baker was amazing! Everything was beautiful and went smoothly all night long. The garden in the back is such a lovely space! We loved having our ceremony and cocktail hour back there! We got tons of compliments from our guests about what a unique venue we chose and about the delicious food. Highly recommend!-
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Hotel Baker's reply:
Thank you for taking the time to provide a review. We truly appreciate your feedback. We wish you the best of everything in your journey! Cheers! -
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Debbie Sent on 10/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the moment we visited the Hotel Baker and met with our wedding coordinator, we knew that the Hotel Baker would be the perfect venue for our dream wedding! Hotel Baker exceeded our expectations in all areas! More specifically, the attention to detail, guidance, food preparation and service, and general flow of the days' activities were superb! As a result, our beautiful wedding was definitely all (and more) than we had hoped for! Very impressive and highly recommended to those seeking that perfect venue!Hotel Baker's reply:
Thank you very much for your generous review. We truly appreciate you for choosing Hotel Baker to celebrate your special day. We look forward to having you back to visit in the near future. Best wishes! -
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Ugi Sent on 07/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just had our wedding on July 21, 2018 in the Waterfront Room. Many family members stayed Friday-Sunday and everyone enjoyed their time at the hotel. The rooms are clean and the staff are polite. Our wedding coordinator Claire was a great help both during planning and especially on the day. I did not have to do anything since she coordinated with vendors and helped with set up. Overall a great experience and highly recommendHotel Baker's reply:
Dear Ugi -- thank you for taking the time to provide a generous review for Hotel Baker. We truly appreciate it. We are happy to hear that everything went well. We wish you the best in the years to come. We look forward to your next visit and celebrate special occasions. Thank you from the Hotel Baker Team! -
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Holly Sent on 07/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an outstanding wedding experience at Hotel Baker! From the very beginning, our event coordinator worked closely with us to plan the ceremony and reception, keeping us on track with deadlines, answering a multitude of questions, and accommodating all of our special requests. Every single member of the Hotel Baker staff was genuinely friendly and helpful. Our guests raved about the service, food, and wonderful 1920s charm of the hotel, gardens and riverfront. Compared to the exorbitant minimum costs quoted by other western suburb venues, the Hotel Baker was truly the most affordable venue for the size of our event, with the bonus of having a beautiful setting. We highly recommend the Hotel Baker!Hotel Baker's reply:
Holly, thank you for your feedback regarding your wedding. We are grateful for your generous review. We wish you much happiness. It was our pleasure to service an unforgettable experience for you, your friends and family!
Sincerely, the HB Team -
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Sharon Sent on 04/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We held our wedding and reception at Hotel Baker on 3/24/2018 - the staff (Casey especially) were fantastic; the food was amazing (especially the steak) and the venue - just gorgeous! The entire event went extremely smooth and the staff/team at Hotel Baker made our day so enjoyable - we didn't worry about anything!
Please take a look at their suggested vendors within their wedding package as all of these businesses have worked together previously, so again, helping create a flawless event!
Thank you Hotel Baker and I recommend this venue to everyone that appreciates attention to detail, wonderful service and beautiful surroundings!
Christopher & SharonHotel Baker's reply:
Christopher and Sharon, thank you very much for your feedback regarding your experience with Hotel Baker. We truly appreciate your kind words. Best of everything to the both of you!
All the best,
Hotel Baker Team 2018 -
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Vickie Sent on 02/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter was married in February 2018 and we held an intimate reception in the Waterfront room at Hotel Baker for 75 guests. Casey Pifke the hotel catering manager helped us plan it every step of the way. Casey is so charismatic and pleasant to work with! She is a model of professional efficiency and combined with her cheerful, outgoing personality made everything super easy and fun. The room had an elegant and romantic look to it. The appetizers and dinner were outstanding and everyone we communicated with was wonderful. All of our guests raved about the presentation and how great the food was. I have had a shower in the Waterfront room before and loved the service and presentation so that made me come back to host the wedding. I have a son and many nieces and nephews who most definitely will be contracting Hotel Baker in the near future!Hotel Baker's reply:
Vickie: thank you very much for the feedback you have provided. We are delighted that everything went well with the event. We look forward to hosting more special events of your family and friends. Much gratitude!
From the Hotel Baker Team -
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Carol Sent on 01/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We selected Hotel Baker as both our Daughter and now Son-in-law both grew up in Saint Charles and this landmark was a first choice... it just felt like hometown. We could have not been more pleased with this venue and more importantly, the Bride and Groom had a memorable wedding celebration and our guests were treated like VIPs, leaving the event raving about the food, service and atmosphere. We are still hearing compliments about what an awesome one-of-a-kind banquet/hotel we selected! We'll cherish these memories forever... thank you Hotel Baker!Hotel Baker's reply:
Carol,
Thank you for allowing us to host your VIPs for Rachel & Marc's special evening, it was truly our pleasure! We wish them all the best! -
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Barbara Sent on 01/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just got married here and it was a dream come true!!!!' They did an amazing job! Wish I could go back and relive my wedding night! Definitely recommend getting married at hotel baker!!!! Food was amazing and service was fantastic!Hotel Baker's reply:
Hello Barbara,
We're so glad to hear that we were able to make your dreams come true! Thank you for allowing us the honor of hosting your guests for your special day! Best wishes! -
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Kasia Sent on 12/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous service. Very romantic wedding venue.Hotel Baker's reply:
Thank you so much for taking the time to provide a review. -
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Karen Sent on 12/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker is truly the best venue to have a wedding reception. The staff are so friendly and accommodating. The food was amazing and the ambiance of Hotel Baker far surpasses any place out there. The most memorable experience in the perfect setting. If you are looking for a wedding to remember, look no further. Hotel Baker is the place!Hotel Baker's reply:
Karen, thank you for taking the time to provide a review. We truly appreciate it! -
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Mireille Sent on 12/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough great things about Hotel Baker! From their exceptional attention to detail, to listening to everyone's needs, the delicious menu items, the immaculate cleanliness, the top notch service by every staff member, to the warm ambiance and a gorgeous venue for photos. They literally have every aspect covered that we need. If you haven't already, ask for a tour, they'd love to show you what they can do to make your event magical too!! -
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Scott Sent on 12/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A historical building that is beautiful inside and out. Great food and Amazing Rooms. Recommended for a wedding absolutely! -
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Sheina Sent on 12/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff we very friendly!! The place itself was beautiful and elegant! Food was amazing! Love love loved the rainbow room..the dance floor lights up which is unique compared to other wedding receptions -
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Angelika Sent on 12/11/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THANK YOU HOTEL BAKER (and our amazingly sweet, quick to respond, accommodating Claire Belon) for truly making it the best day of our lives. We are beyond grateful for everything, down to the smallest, most thoughtful details.
1. FOOD & VENUE: Our guests are still raving about the FOOD (and how beautiful the venue was).
2. OVERALL DÉCOR, SPACE & FEEL: Our winter wedding was out of a winter wonderland story book - it was MAGICAL, CHARMING, classy and comfortable like that chestnuts by an open fire type of feeling with the decorations and your family all around
3. THE BEST TEAM: Claire was my right hand lady throughout: she was beyond patient & helpful, sent me reminders, she was sweet & kind, and fought for us to approve our requests from the start for smooth sailing after. I could have not done this without her!!
(& shout out to Michael at the front desk– I can’t thank you enough for taking the BEST care all the girls the morning we got ready & then every guest the night of our wedding (taxis, rooms and literally EVERY little request) all done with a smile on his face!! Michael, you are the sweetest human on the planet!
4. EVERYTHING IN 1 PLACE: We didn’t have our ceremony at Hotel Baker but the hotel worked for just about everything else which was soooo unbelievably convenient: Great ready room for bridal party, penthouse suite for bride pictures and stay for B&G (they left us a couple pieces of our cake and milk the night of HOW ADORBS!) && more importantly PICTURES: the rose garden, the front, the bridge, the steps inside = picture perfect
5. WEDDING PACKAGE - TOP NOTCH (and no well booze either) - included: the cake (from Oakmill Bakery!), delish menu from start to end & lots of options, hotel stay, get ready room, great photo areas, great service, , a place that allows your own vendors (DJ, etc), full tasting & vendor options, chairs, linens, free parking…. YOU NAME IT it is all included here.Hotel Baker's reply:
Dear Angelika,
Thank you very much for your generous review. We truly appreciate the time you have taken to provide your thoughts about your special day. We wish you well and thank you for choosing Hotel Baker. Have a wonderful holiday season!
Sincerely,
Team Hotel Baker
St. Charles, IL -
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Kelly Sent on 09/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married at Hotel Baker last month and it was amazing!! Our contact, Casey, was very knowledgeable and helpful throughout the entire planning process. Prior to our wedding I had read reviews in which guests said it was the "best wedding food" they had ever had... and many of our guests said the same thing!! The Hotel is beautiful, food is delicious, and the staff is professional and provide great service. Highly Recommend!! -
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Timothy Sent on 09/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Speaking as photographers, we LOVE photographing at Hotel Baker! This architecturally and historically renowned location conjures up the glamour and decadence reminiscent of the 1920’s! http://blog.twaphoto.com/old-world-elegance-comes-alive-at-hotel-baker/ -
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Irina Sent on 03/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Beyond gorgeous! The place and the staff were lovely! Very professional and I am happy with everything -
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Gina Sent on 02/19/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding last Saturday at Hotel Baker and it was complete perfection! I had dreamed of getting married at Hotel Baker since I was a little girl and it did not disappoint. From our first meeting with Casey Pifke the planning went so smoothly and she was always there for us for and was a complete professional. The staff went above and beyond and the food was delicious!! I have received so many compliments about our wedding! I wouldn't have wanted if anywhere else! We also had our bridal shower in the Waterfront Room and I hope to someday have an anniversary party there! Thank you Casey and the rest of Hotel Baker for helping my wedding dream turn into a reality!Hotel Baker's reply:
Thank you very much for taking the time to provide a review. We are so glad we could make your dreams come true! We look forward to seeing you again soon! -
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Carmen Sent on 01/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Multi-faceted venue - WILL MAKE YOUR DREAM COME TRUE. Very easy to work with - from the bell cap, front desk people, catering managers, bartenders and especially the owner Rowena. We knew this was the place for us as soon as we walked in. Everyone on the Hotel Baker team is there willing to help, no matter how small a detail. Our winter themed wedding was more of the event of the year - than a wedding. The Hotel Baker's decorations gave it the extra boost - for the picture perfect wedding. Look no further - we had our ceremony and reception in the Rainbow Room. The changing of the floor colors was spectacular! Loved the added touch to our room after the evening was done - a plate filled with goodies. FANTASTIC!Hotel Baker's reply:
Thank you very much for taking the time to provide a review. We are so happy to be able to make your dream come to life! We look forward to seeing you again soon! -
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Erin Sent on 12/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding 12-16-16 at hotel Baker and everything was wonderful. Our ceremony and reception were both held in the rainbow room which was decorated flawlessly. The food was delicious and the services was outstanding. Our coordinator, Casey, was extremely helpful and responsive throughout the entire planning process and wedding itself. Our guests and ourselves have nothing but good things to say about this place. Thank you hotel Baker for the wedding of a lifetime!Hotel Baker's reply:
Thank you very much for taking the time to provide a review. We are honored to have been selected to host your guests for your special evening! We look forward to seeing you again soon! -
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Kate Sent on 11/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We held our wedding ceremony and reception at Hotel Baker on 11/5/16. Our ceremony was held outside in their beautiful rose garden, and reception inside the rainbow room. We cannot recommend Hotel Baker enough to any couples looking for a wedding venue! Casey, the catering manager, was wonderful to work with. She was always available to answer and questions, and covered every detail. We received so much positive feedback from our guests. Thank you Hotel Baker for helping us have a perfect wedding!Hotel Baker's reply:
Thank you very much for taking the time to provide a review. We are so glad we were able to assist you with your perfect day (we can't take credit for the weather though)! We look forward to seeing you again soon! -
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Allie Sent on 09/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Hotel Baker is a beautiful reception place for your wedding! They do an amazing job coordinating everything and your guests will love the oval shaped room and rose garden on the river! Awesome vendor overall.Hotel Baker's reply:
Thank you very much for taking the time to provide a review. You feedback about your experience is greatly appreciated. We look forward to seeing you again soon! -
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Abraham Sent on 07/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day could not have been any better. Hotel Baker did an amazing job!Hotel Baker's reply:
Thank you very much for taking the time to provide a review. We are honored to have been selected to host your guests for your special evening! We look forward to seeing you again soon! -
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Stephanie Sent on 04/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was very friendly to me (the bride) and my family staying with me. We had a lot of inexperienced vendors running the day. My mother the head day-of planner and florist, my aunt the photographer along with another pro photographer and a dueling piano company having never done a wedding here before. Everyone at the hotel was extremely accommodating including my catering manager Casey, she kept everyone happy (including myself) and provided EXCELLENT service. The food was excellent and the timing was exceptional. A+ thank you for the most perfect weekend! -
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Kelly Sent on 01/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter's reception was absolutely perfect and gorgeous! Casey, the coordinator, was great to work with. The food was outstanding as was the service. Many guests stated that this was the best and most beautiful reception they had ever attended! Perfect evening. We highly recommend taking advantage of Hotel Baker's winter package. With the gorgeous holiday decorations and extras, it was more than we could have imagined doing. We also loved the bakery and florist that was recommended. -
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User2493225 Sent on 01/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place has character and is just memorable. Its an atmosphere and place that can't be replicated, so thats why I picked it. It charming and great for pictures. The staff was super fun and friendly the whole night…and even during the planning. -
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Benjamin Sent on 12/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about the staff. The reason we selected the place was the historical look and feel as well as the tremendous financial value, but honestly the service stole the show. The night was essentially perfect! -
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User2470513 Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day was by far the best day of both of our lives. Working with Amanda was fantastic. She answered all our questions immediately, went above and beyond to ensure that everything was perfect and overall is just a great person. We cannot thank the staff, owners and catering team enough. Our guests have called/texted/emailed us telling us that it was the best wedding they have ever been to. The food was amazing! Thank you Hotel Baker - we can't wait to see you all soon at Rox City : ) -
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Kristen Sent on 11/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hotel Baker was always my "dream" place for a wedding reception, and they did not disappoint! Amanda was our planner, and she was wonderful to work with! We had a Disney themed wedding, and she was truly our very own "Fairy Tale Wedding Planner"! Mike (banquet manager) was great to work with as well, and helped make sure our evening went smooth! Both went above and beyond for our big day! The food and service were just amazing and we would not change one thing! Several guests told us that this was the classiest wedding they had ever been too! Thank you again, Hotel Baker!!! -
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Angelina Sent on 11/11/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have nothing but good things to say about the Hotel Baker! We had a 13-month engagement and managed to accomplish more than we expected within that time frame. The staff was incredibly attentive and professional. The food was by far the BEST wedding food we have ever experienced and we received endless compliments about that. The bar regulated drink pours, which was beneficial to the well-being of our guests. The Managers were responsive and patient throughout the entire wedding planning process. The floor is EVERYTHING and made for perfect pictures and dancing! I honestly would not change a thing about that night. It was an unforgettable experience and I recommend it to a group of no more than 120. It was intimate and the sound was perfect for the DJ. We also got lucky and had the Waterfront Room available to use for our cocktail hour! It was the cherry on top to our perfect Black Tie affair! I definitley recommend bringing in a Photo Booth like we did too. That is the best idea for party favors and the room it was set up in upstairs was a great lounge that had access to the upper balcony of the Rainbow Room. It made it seem like the entire Hotel was ours. Such a special evening. Couldn't be more grateful for the way things turned out!! :) -
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Cara Sent on 11/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Casey and the Hotel Baker team were a pleasure to work with from start to finish. Everything was well planned, executed and explained. The venue was perfect, the vendors were coordinated and the food/drinks were amazing. It was the perfect day, a large part thanks to Hotel Baker! I would recommend them to anyone looking for a unique and reasonably priced wedding/rehearsal venue in the Chicagoland area. -
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Pat Sent on 09/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Daughter just got married there Saturday. Perfect wedding. Rose garden is beautiful day and night. Guests comments were that it was the best wedding they had ever gone been invited to attend. Classy and elegant!!! -
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Linda Sent on 05/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was exactly as we had hoped, including the weather!!! Hotel Baker did a PERFECT job! Thank you for making our daughter's wedding so special! -
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Lynne Sent on 07/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did read the reviews on Hotel Baker before I fully committed! They did not steer me wrong! Hotel Baker exceeded every expectation! Exceptional staff, Beautiful Gardens, amazing food & the Rooms are something else! Loved Loved the experience! -
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Amy Sent on 12/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Hotel Baker is such a perfect spot for a wedding! We love all things vintage, and were looking for a special place to have our wedding that did not look like a banquet hall. The Hotel Baker itself is just beautiful, we held our ceremony and reception in the Rainbow Room, and the day surpassed all of our expectations. Our Catering contact was Lena, and she took such good care of us from start to finish. And the day of our event Lena was around to help with any last minute details, and just to make sure everything was perfect. The wait staff was just amazing, taking appetizers to family and friends that were in another area during cocktail hour, just to make sure they did not miss any of the great food. During the dinner service, we were amazed at how quickly the staff served the food, and how friendly there were. And one of the biggest reasons to book the Hotel Baker is the food. This food was actually delicious, and served warm! We have all been to many other weddings where that may not be the case. We had many people come in from out of town, and they just loved staying in the beautiful guest rooms. The only downside is that this is a small hotel, and they only have 62 hotel rooms. Lena and the front desk crew did a great job trying to keep on top of how many rooms were in our block, and added as many rooms as possible to accomodate our guests. I did consider myself to be a pretty picky bride, and wanted to be in control of every details. I can honestly say that Lena and her team did everything perfectly, and I have nothing but top marks for this amazing hotel. PS - Our bridal party and guests are already asking if we can have a party there again next year too! -
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Caroline Sent on 09/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! We could not have asked for a more beautiful location for our wedding! If you don't want a typical banquet room for your reception, this is the place to go. Rowena and Mike were such a pleasure to work with. They went above and beyond to make sure our day was everything we wanted it to be. -
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Lindsay Sent on 06/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BEST WEDDING EVER! I might be biased but my wedding at Hotel Baker on June 2, 2012 was absolutely amazing! They were on top of everything and the entire affair was just wonderful! WONDERFUL! -
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Lauren Sent on 04/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Christiane was absolutely wonderful and beyond helpful at Hotel Baker. She was willing to meet at a moments notice and was very prompt with e-mails and phone calls. Planning a wedding from out-of-state was stressful, but Christiane made things as easy as possible on us. She helped make our event absolutely flawless and we can't praise her enough for the work that she did for us. She helped with the set-up, finalize food and drinks, and overall made our experience as the bride and groom unforgettable. The entire day was a fairytale, especially at the historic setting of Hotel Baker. The Rainbow Room was classy and beautiful and every last one of our guest kept commenting about how beautiful Hotel Baker was. The food and cake offered in our package was worth every cent. We loved having our event at Hotel Baker and would gladly throw another party there in the future!! -
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Ali Sent on 03/31/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had our wedding reception at Hotel Baker in the Rainbow Room this past weekend and could not rave about this place more! Christiane was our contact at Hotel Baker and was incredible with her responsiveness and willingness to accommodate our requests. We received compliments all night about how beautiful the hotel was. The weather was so nice that they were able to open the patio from the Waterfront Room during cocktail hour. Service staff was great, food was wonderful (we had the pork entree). We stayed in the Penthouse Suite that night and had a piece of cake, milk, and bottle of champagne waiting for us. We were extremely happy with Hotel Baker and would highly recommend this venue to anyone looking for a place to have your wedding! -
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Taylor Sent on 04/22/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a beautiful setting for the most romantic day of your life. The Historic Hotel Baker truly cared about our evening being perfect! My husband and I missed dessert because we were thanking all the guests for coming, and after a long night of celebrating we headed back to the master suit where fresh desserts were waiting for us to enjoy! Such a lovely surprise :) -
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