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Hotel Arista Reviews

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Reviews

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4.8 out of 5 rating
WeddingWire Couples' Choice Awards 2025 Winner
4.8 out of 5 rating
144 reviews
97% recommend it
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    4.9 out of 5 rating
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Awards

144
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
Weddingwire
4.8/5 144 reviews
Google
4.6/5 1188 reviews
  • M
    Mary Sent on 01/04/2025
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    Fabulous wedding experience!

    Katie at Hotel Arista made our dream wedding come to life! She was the consummate professional and helped with every detail. She was ALWAYS available for a phone call to talk through every aspect of the wedding. Her knowledge and expertise helped us navigate the planning from start to end. The final product was a beautiful wedding that was flawless from start to finish. The entire staff at Hotel Arista made the whole experience feel lux and pampered. I do not have enough superlatives to describe our experience at Hotel Arista. Friends and family are saying it was the most fabulous wedding they have ever attended!
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    Kathleen Sent on 10/30/2024
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    Perfect Wedding at Hotel Arista

    I cannot say enough positive things about Katie and the Hotel Arista staff! Our wedding was perfect and I could not have done it without Katie! She was kind, accommodating and incredibly helpful. I cannot recommend this beautiful venue enough!
  • Alec
    Alec Sent on 10/13/2024
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    Our wedding went smoothly

    The Arista team did an excellent job with making things elegant and sticking to the schedule throughout our big day. They have great food and a great staff!
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  • K
    Katherine Sent on 10/03/2024
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    Amazing wedding venue

    We had the best experience with Hotel Arista and Katie Jones. She was always responsive and extremely thorough so we knew that our wedding was well planned out and everything went off without a hitch
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    Jophie Sent on 10/02/2024
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    Once of a life time wedding

    We had the absolute pleasure of working with Katie Jones at Hotel Arista for our wedding, and our experience was nothing short of remarkable! Our wedding manager Katie went above and beyond to ensure that everything ran smoothly for our 200-guest celebration. From the moment we started planning, she made the entire process effortless, giving us peace of mind during such a busy time.

    What truly set her apart was her ability to handle a last-minute emergency without breaking a sweat. She coordinated with the catering/DJ/photographer teams flawlessly, adjusting as needed, and still managed to deliver a stunning and seamless event. Her attention to detail, calm demeanor, and quick thinking saved the day!

    Thanks to her dedication, our guests were well taken care of, and we were able to fully enjoy our wedding without any stress. If you’re looking for someone who can deliver a dream wedding with grace and professionalism, Hotel Arista’s team is the way to go. Highly recommend!
  • K
    Katie Sent on 07/08/2024
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    Hotel Arista is Incredible!!

    Choosing Hotel Arista was one of the best decisions we made for our wedding! The venue is beautiful, the staff is amazing, and the food is incredible. Katie Jones is especially phenomenal to work with! She was meticulous in ensuring every detail was exactly what we wanted. Katie is very personable and professional, she is incredible at her job and made wedding planning stress free and fun. The coordination between Hotel Arista and the other vendors was seamless. We had some wild requests and ideas but Hotel Arista, and specifically Katie; were so accommodating of all of our requests. We received so many compliments from guests about how much they enjoyed the food and how beautiful their hotel rooms were. Overall, the entire team at Hotel Arista went above and beyond to make us feel so special at our wedding and I could not recommend Hotel Arista enough!
  • Kelly
    Kelly Sent on 01/12/2024
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    Incredible Wedding Experience

    Hotel Arista is a beautiful venue

    Their wedding designer Katie Jones was amazing to work with! She was on top of communication with us and took care of our questions and concerns promptly. When we had a few guests that had concerns about allergens, she was very understanding and started telling us about the pre-cautions that could be taken. She understood our vision for the day completely and even added extra touches to the space that elevated our decor beautifully. Katie helped us put on a beautiful wedding that all of our guests were able to enjoy and made us as a couple feel so cared for!

    The hotel itself is a gorgeous venue, and they were incredibly accommodating. They took great care of our guests and their needs, adding to the experience of our wedding weekend.

    We highly recommend working with Katie and the Arista for an unforgettable wedding experience!
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    Gianluca Sent on 01/06/2024
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    Rockstar Team

    Hotel Arista and Katie were amazing to work with, they were so flexible in making sure our wedding day went exactly how we imagined it! Katie is so easy to work with and so understanding. The venue itself was phenomenal and the food is too! We got so many compliments on how beautiful of a venue it is and how great all of the food and drink were. We had many out of town guests and they loved the experience of staying on site and all of the amenities the hotel had to offer. Would 10/10 recommend working with Katie and Hotel Arista
  • Tim
    Tim S. Sent on 12/09/2023
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    The Wedding of the Century

    The natural character and charm of Arista is absolutely stunning.
    When we started looking online for venues we had some main things we were looking for good size venue great food on-site accommodations and easily accessible for travelers. Arista had all that and then some.

    When we met Katie for our planning session she was exceptionally professional, and insightful on the entire process of planning the big day. My husband grew up in the area but we live downstate and the vendor list was a welcome aid to lock in details quickly without having to make constant trips to meet with vendors or struggle hunting through thousands of listings.

    Arista has the food catered by the connected restaurant, and was exquisite. From the main courses to the appetizers and late night bites guests are still raving about how good the food was.

    The servers were excellent and bartenders took good care of our guests we felt like everyone was in good hands and we all enjoyed an incredible evening.

    Only sad part was we didn't plan in falling in love with the suite as much as we did, and didn't book for more days. The room was spacious and cozy the amenities were a perfect getaway ✨️ definitely planning to go back for a weekend getaway to enjoy the spa and suite.
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    Erick Sent on 10/10/2023
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    Hotel Arista and Katie Jones was amazing

    Thanks to Katie and the entire Hotel Arista team, our wedding was a resounding success. Everything came together flawlessly, and the final result surpassed even our most ambitious expectations. Our guests were effusive in their praise for the venue, the service, and the overall experience. Thanks again so much!
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    Jennifer Sent on 08/27/2023
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    Above and beyond

    I don’t have enough space here to give my review. So I’ll summarize by saying hotel arista was amazing! The staff is exceptional. All our guests were so happy with the way they were treated during their stay for our wedding. They helped wherever they were needed and then some. Special thanks to Gus and Katie. Gus helped us and always did so with a smile on his face. And Katie our coordinator! She made our wedding! We gave her our vision and she not only executed it but surpassed our expectations! Thank you hotel Arista and Katie Jones for making our wedding so magical!
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    Lauren Sent on 07/25/2023
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    June wedding

    We had a fabulous time working with Katie Jones at Hotel Arista for our wedding in June! Katie was so helpful with all of our planning needs and helped us bring our dream wedding to life. She helped guide us through the planning process and was very attentive with answering all our questions. The wedding day was perfect, and I knew I could trust Katie and the Hotel Arista staff to keep the wedding day running smoothly. My husband, family, and I have nothing but wonderful things to say about all of the Hotel Arista staff. The food was amazing! Special shoutout to the potato leek soup. We constantly had servers checking on us to make sure we had everything we needed during dinner. Food was brought out and cleaned up in a very timely manner. And we also hosted a day after brunch where the staff was so kind and attentive. We loved that Hotel Arista staff also took care of setting up all the decorations, programs, and favors that we brought in. And they cleaned them up at the end of the night and stored them for us until we checked out of the hotel. Many thanks to all the event staff who are truly exceptional at what they do! You can tell they are professionals that do a fabulous job hosting elegant events. I would highly recommend Hotel Arista to anyone for their wedding, I could not imagine a more perfect wedding day!
  • Nicole
    Nicole Sent on 07/07/2023
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    Incredible

    It took one visit to this venue to realize it had all that we wanted and needed. Katie Jones helped bring our vision to light. Planning a wedding isn’t easy so having Katie help made things go as smoothly as possible. The day of she was a rockstar and I couldn’t have imagined not having her there with us. The entire staff was incredible from the bartenders to the servers to the front desk. I will never forget that day!
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    139D45F6Fcd9Ef26248Fb4Fad93A2Bd79Dbee82F Sent on 06/26/2023
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    Book your wedding at Hotel Arista

    Katie and the Hotel Arista team helped bring our vision to life. Our wedding day exceeded our expectations. Throughout the planning process, we were able to count on Katie to walk us through it and answer all of our questions. My husband and I keep receiving compliments on how beautiful our wedding was and how delicious the food tasted.
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    Katherine Sent on 04/26/2023
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    A magical day that surpassed our expectations

    Our wedding a few weeks ago ended up being so perfect for us at this venue. It surpassed any expectation we had, and Katie Jones was a big part of making that happen for us.
    Planning was not without stress, but Katie handled answering all of our questions in a timely manner and was helpful in talking through any obstacles we faced. It was nice having someone affiliated with the venue who has so much experience and knowledge.
    Having both our ceremony and reception was a key part of our day running so smoothly. The staff of Hotel Arista did such a great job flipping the ballroom from ceremony to reception and they were very helpful to our separate vendors involved. Some of our vendors had already worked with Hotel Arista and all had heard of it, so that shows how well known they are for weddings.
    We do hope that Hotel Arista considers having drapery that is more pleasing to the eye to begin with, since we did have to pay a decent amount to cover their existing drapery with white drapery. Anywhere you go for a wedding venue for the most part is going to have extra charges like that though, so we made sure to prioritize what we wanted to spend more on.
    The day felt really magical and effortless, and it is extremely evident that Katie in particular puts a lot of effort in to making it feel that way. We will never forget our special day at Hotel Arista, and we look forward to celebrating anniversaries and special occasions there in the future.
  • HILL
    Hill Sent on 03/27/2023
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    The food was awful not worth it; bad treatment and talked down to me

    I had a beautiful brunch wedding there, but the food was AWFUL! Our guests and the bride and groom left hungry and complaining. The waffles were frozen and hard and the food was awful when I asked them to do something, they offered a 1 night stay (valued at $250) even though I paid over 15K for the wedding. I called for months and no response. I would not suggest this venue. The way they talked down to me as a woman of color makes me feel, all should take their business elsewhere.
  • Andrea
    Andrea Sent on 03/03/2023
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    Best of the best!

    I could probably write a book on how much I loved having our wedding at Hotel Arista! First of all, Katie Jones is a miracle worker and the best person to have on your team when planning a wedding. From start to finish, she was the most supportive person and you could tell she genuinely cared about every couple she worked with. Planning a wedding is obviously very stressful (I'm prone to anxiety anyway), but every time we would meet with Katie should would always leave me feeling confident and happy. The wedding itself could not have been any better. Not only is Hotel Arista a beautiful venue in general, but the staff are second to none! They made everything as easy as possible on us. They took care of the setup and Katie had everything scheduled perfectly based on our wedding day plan she helped design for us. Getting married in the winter can be tricky depending on the weather, but we were able to get such lovely pictures inside the hotel that it wouldn't have even mattered if we couldn't go outside. I have to give a special shout out to everyone who made our ceremony and reception possible. It was just gorgeous at every stage. And I have to say, I have never heard so many people tell me this is the best food they've EVER had at a wedding. People are still telling us that over a month after we got married! I couldn't agree more - the food was absolutely stellar. I also can't go without mentioning how my mom was getting over a cold on the day of our wedding and Katie made sure she was being served throat-coat tea (that's the GOOD stuff) the entire evening so she wouldn't have to miss the reception. I mean, I could go on forever about how wonderful our wedding experience was! My husband and I live about 5 minutes away from Hotel Arista and we originally joked about how silly it would be to get married so close to our house. Thank god we decided to check it out anyway! Because it was easily our number one choice after looking for venues. It's easy to think about the venue itself and where you want to get married physically. Obviously with us getting married in the winter, it seemed like a slam dunk to get married at a hotel where we could have our ceremony and reception all in one location. But something we admittedly hadn't thought about prior to looking for venues was the wedding planner. It's not enough to just have a venue you love, but you want the person organizing your wedding to be someone you can rely on! Katie was that person in spades. We will have amazing memories of our wedding for years to come and a huge reason for that is the fantastic the staff at Hotel Arista. Thank you for making our wedding weekend such an amazing experience!
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    Melissa Sent on 02/21/2023
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    Perfect wedding

    Katie and her team were amazing
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    Christina Sent on 11/01/2022
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    A Magical Adventure

    Planning a wedding can be stressful but we were so fortunate to have Hotel Arista as our wedding venue and have Katie guide us through the process! She was very responsive and knowledgeable to all of our questions prior to our wedding. On wedding night, she was a professional. She checked in with us through the night and even had meals delivered to some of our guests in their hotel rooms when they needed a break from the night. Everything came together so wonderfully and the staff were kind as well. Shout out to Jody the bartender who was so sweet!
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    Antoinette Sent on 09/21/2022
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    Best Wedding Ever

    We had our wedding here earlier this month and my husband and I are so glad we chose Hotel Arista for our reception venue. Every single thing was perfect- from the food, the room set up, to the overall guest experience. Our guests loved their food and had a great time at our wedding. Katie was an absolute gem to work with. She was in constant communication with us and truly made our whole wedding planning so much more relaxing than we were anticipating.
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    Amanda Sent on 07/18/2022
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    The wedding of our dreams

    My husband and I had our wedding at Hotel Arista and I cannot say enough amazing things about the venue and staff. Katie and Kristine were incredibly helpful throughout the entire process with planning the wedding of our dreams. The venue, staff, hotel and food were top notch and I truly can't recommend Hotel Arista enough to future brides - you won't be disappointed!
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    Debbie Sent on 05/22/2022
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    INCREDIBLE! 10/10, highly recommend

    Amazing experience with Katie and all the staff at Hotel Arista. The entire process was seamless, from the initial consultations to the tasting to the big day. The rooms in the hotel are also charming and our guests loved them. The convenience of having the food and cake included in the wedding package was a huge plus. Food was also delicious - we loved the grilled cheese appetizers and short rib entree. The biggest highlight was getting to work with Katie - she is organized, efficient, transparent, easy to talk to, and pleasant to work with. She was easily accessible via e-mail and phone for any questions we had, and made the process as stress-free as possible. It is clear to see why she has been so successful at her job!
  • Kim
    Kim S. Sent on 03/11/2022
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    Can't recommend enough!

    Hotel Arista was the venue for our September 2021 wedding weekend, and I would 1000% recommend it! When I say wedding WEEKEND, it’s true! We did everything at Arista from rehearsal dinner (CityGate) through reception & it was so incredible that it felt like a destination wedding (and we live in Naperville)! We felt swept up in the magic of the campus and it was such a relief to have zero travel all weekend. I was so obsessed with Hotel Arista that I booked a tour with Katie before we were even actually engaged! It was the only venue we looked at, and Katie was the sweet sweet cherry on top. Katie made me feel like one of her best friends and I trusted her wholeheartedly throughout the planning process. The week of, when my #typeA brain collided with my #bridebrain, Katie was so calm, understanding, and what felt like genuinely excited for us! Wedding night went off without a hitch and countless guests came up to us to share how well Hotel Arista had “nailed it”. It was everything I had ever hoped for, and I am so happy we get to have the memories at Hotel Arista for the rest of our lives. 10/10 highly highly recommend. PS- the ultimate grilled cheese appetizer was to die for, and I want to start a petition for them to serve that regularly at CityGate 😊
  • Tiffani
    Tiffani Sent on 01/27/2022
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    The Best Wedding Experience, hands down!!!

    Hotel Arista is the best choice for your wedding venue!!! They provided everything we needed to make our New Year’s Eve wedding extra special. There is a cute Starbucks-like coffee shop, a beautiful spa, a modern gym, a plethora of delicious restaurants and of course hotel accommodations that are unique and unmatched. Wait util you see the wedding suite and guest rooms! From our first phone call inquiry to our wedding day, we were treated like absolute royalty. We worked specifically with Michael Dubina who was creative, detail oriented, personable and professional. More importantly, working with Michael Dubina and the Hotel Arista staff was fun! If you are looking for a beautiful, modern, clean, quality venue for your wedding and a place your guest will rave about choose Hotel Arista in Naperville IL. Start your memories off the right way!
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    Donna Sent on 12/09/2021
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    Sister of groom/ destination wedding planner

    Katie J and her team were amazing! Every detail was planned perfectly. Guests to wedding flew in from all over the country so most guests stayed at the hotel. I assisted the couple with planning. So many guests came up to tell me what a wonderful hotel this was! The staff was Amazing and so helpful. Katie didn’t miss a beat and event was perfect! So much fun! Great to work with, very accommodating!
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