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Holiday Inn Lansdale - Hatfield Reviews

Holiday Inn Lansdale - Hatfield

Holiday Inn Lansdale - Hatfield

Kulpsville, PA
4.9 out of 5 rating, 36 Reviews
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Reviews

4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
36 Reviews
98% recommend it
  • Quality of service
    4.9 out of 5 rating
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    4.8 out of 5 rating
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    4.9 out of 5 rating
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Awards

36
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2020 Winner
Weddingwire
4.9/5 36 reviews
Google
4/5 975 reviews
  • M
    Mellonee O. Sent on 12/20/2023
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    Rooms, conference event, meals

    The customer service beginning with the sales staff through the event were great. We had three breakfasts and two dinners for 180 people. They took care of all our requests and the food was very tasty.
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    Patty E. Sent on 12/23/2023
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    Club Party

    Staff was very accommodating in helping planning our club party. I would recommend this hotel for a wedding or big holiday party. Rooms at hotel were very clean.
  • SAURABH
    Saurabh B. Sent on 12/12/2023
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    Excellent!

    We reserved the Elements Ballroom for our wedding reception on November 17, 2023. The services provided by the hotel on the day of the event were exceptional. We encountered no issues with the staff or the bar services. The bartender assigned to our event, Matt, did a fantastic job.
    Our event coordinator from the hotel was Diane Simms, and she proved to be a pleasure to work with from the initial stages to the conclusion of the celebration. Diane ensured that all our requests were promptly and thoroughly addressed. She even went above and beyond, collaborating with our caterer at the last minute, and the results exceeded our expectations. We were truly impressed with the outcome.
    I highly recommend Holiday Inn for venue selection, and I can't speak highly enough of Diane Simms for her fantastic work throughout the entire process.

    Holiday Inn Lansdale - Hatfield's reply:

    Thank you, Saurabh! You were such a pleasure to work with! I know that there was a lot of effort put into this event on your part and with your vendors. I'm so happy that your reception was a beautiful event!
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  • E
    Ellen K. Sent on 12/27/2023
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    Wonderfully Surprised for our epic wedding!

    We would love to share our wonderful experience we had at the Holiday Inn in Lansdale for our daughter's September 2023 wedding! We have lived in the area for our whole lives and was so wonderfully surprised how fabulous our wedding weekend turned out!
    I originally called looking for a block of rooms for many out of state guests. I happened to have the great fortune of speaking with the events/catering manager Diane, who asked if she could share their wedding packages as well as rooms info, since we were originally planning to have the event at our home. We struck GOLD!
    What I found out is that I could not host all the moving parts so easily or affordably at home as the complete package offered by the Holiday Inn! From menus, to room choices & set up, and Diane being always available to assist, to recommendations for DJs - the Holiday Inn has amazing planning options!
    Our wedding weekend went off without a hitch! Casey, the sales manager handled any and all special room requests and every guest was so pleased with the accommodations and friendly staff! The hotel is completely renovated so rethink contacting the Holiday Inn for your event!
    Our event venue was just gorgeous, spacious and well appointed! The food served was superb with many guests going back for seconds and thirds! We hosted a pre and post reception in the bar area which was spacious and had something for everyone!
    I can't say enough about our epic wedding! Thank you especially to Diane and Casey for taking much of the stress away for a perfect event! We are still talking about the great people, service and atmosphere! Call them! You will be happily impressed!
  • Tarik
    Tarik H. Sent on 12/19/2022
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    50TH Birthday Celebration

    Diane and her team at the Holiday Inn Kulpsville provided an outstanding event, service, and support for my wife’s 50TH birthday celebration. The ambiance walking into the lobby is very inviting. Words cannot paint the picture of the exceptional bar service, food, and event space set up; this can only be experienced! I vetted numerous establishments in the general area of Philadelphia, King of Prussia, Plymouth Meeting, and Kulpsville/lansdale and not only was Diane responsive the cost to host an event was very cost efficient!
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    Joan D. Sent on 10/21/2022
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    Our class reunion was great

    Our event was our 50th class reunion. This was the 4th time we used this venue and we believe it was the best one yet. Diane always responded in a timely manner and attended to all our needs. The food was very good. The staff was great. They gave us a really good room rate and many of our guests also stayed at the hotel.
  • Joseph
    Joseph L. Sent on 06/24/2022
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    Excellent Customer Service

    We love this hotel and the staff, especially Diane Simms, who went above and beyond during our ball room and hotel room booking process. He ensured everything was set up correctly, the chairs and table, music table, gift table etc. The food was very delicious, as our guest confirmed they really enjoyed it. The whole atmosphere was a blast.
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    Heather L. Sent on 10/28/2020
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    The easiest staff to work with!!

    I met the Holiday Inn staff when I was officiating a wedding in the ballroom. After seeing how professionally the wedding and reception was carried out, I decided that I would like to try my own event planning with this staff. I planned and held my 25th High School Reunion at the Holiday Inn five years ago. Everyone said that the and the experience was wonderful. As the reunion coordinator, it was up to me to plan the entire even by myself. The staff at the Holiday Inn was supportive, helpful, and made planning a breeze. Beyond that, Diane Simms, along with many others made the planning process easy and enjoyable. The reunion was incredible and went off without a hitch. The staff was anticipatory and responsive, the food was excellent, and everyone had a great time. When it came to planning the 30th High School reunion, it was a “no brainer” where I was going to hold it. I contacted Diane Simms and it was booked and planned without any hassle or anxiety. Then COVID hit…. I had to move the date because of the social distancing issues with the pandemic. Diane helped me to reschedule it and moved all my information to the new date. I heard back from my classmates and they were still uncertain about having a reunion. So, I moved the date out even further, again, Diane was supportive and helpful and moved my date again. A few months passed and my classmates said they didn’t want to have a reunion under these circumstances. I was devastated. I had put down $500 of my own money as a non-refundable deposit. I emailed Diane, beside myself, and explained that this reunion was not going to happen. The most amazing thing happened! Diane refunded my deposit. They were responsive, flexible, and always professional, and went out of their way to accommodate any and all requests. I cannot recommend Holiday Inn enough! I will not hesitate to hold my reunion there when this COVID mess gets resolved.
    Heather S. Professional Wedding Officiant – www.JBSWeddings.com 10/28/2020

    Holiday Inn Lansdale - Hatfield's reply:

    Heather- thank you for your kind words. It has always been my pleasure to work with you - whether you're officiating at a wedding here - or planning a class reunion! I know how excited classmates are to see one another and it was with great regret that you ultimately had to cancel due to the pandemic. Here's to happier times ahead!

    Best,
    Diane Simms
  • Thomas
    Thomas R. Sent on 04/20/2022
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    They are EVERTHING you want!

    Diane and the team at the Lansdale/Kulpsville Holiday Inn did everything we expected and then so much more.
    They were all very accommodating on short notice and gave us an excellent experience well within our budget.

    Holiday Inn Lansdale - Hatfield's reply:

    Thank you, Thomas! You were a pleasure to work with and I'm glad we were able to provide a venue that worked perfectly for you and Valerie. Best wishes!

    Diane Simms
  • Una
    Una Sent on 11/28/2023
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    Hospitable & Affordable

    This vendor was very hospitable, flexible and generous with their space. They are also very affordable and allowed up time to come in and decorate.
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    Riddhi A. Sent on 05/06/2022
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    Engagement Party

    Absolute pleasure working with Holiday inn. I had Diane help me with everything she was very helpful and made the process of planning my engagement party super easy. Very flexible in accommodating me and my family as we were flying in from Georgia for this party.
  • Khushbu
    Khushbu P. Sent on 10/11/2022
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    Stress Free Experience

    We had our reception at Holiday Inn in Lansdale PA. It was such a smooth and stress free experience, which I valued the most. Staff was amazing, pleasant, and accommodating. Food was great, venue was nice and clean. We worked with Diane. She is such a darling to work with. I would definitely recommend this venue.
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    Gretta H. Sent on 10/23/2020
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    Had to cancel, but...

    One of the fun parts of being a corona-bride is having to change everything about your wedding (Sarcasm). Diane and the team at Holiday Inn Lansdale rolled with our punches up to and including a full refund of our deposits due to the pandemic. We spent just about a year working with them before having to cancel our event and they were consistently on top of helping us.

    Holiday Inn Lansdale - Hatfield's reply:

    Gretta- you were a pleasure to work with and I wish you all the best as you continue your plans and your new life together!
  • Tara
    Tara Sent on 08/20/2020
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    Outstanding

    Diane Simms was absolutely amazing!!!! She was so easy to work with and was so helpful. Unfortunately, due to COVID 19 we were unable to actually have our wedding at The Holiday Inn. Diane kept in touch with us the entire time as to the restrictions that were being placed on hotels and restaurants. She understood what our vision of our perfect day was and offered some options to my finance and I. Going through this pandemic and planning a wedding has been so stressful but Diane helped to put our minds at ease. Thank you so much Diane!!!!

    Holiday Inn Lansdale - Hatfield's reply:

    Tara-

    It was my absolute pleasure to work with you. I'm sorry that plans had to change but, in today's world, you managed to keep an upbeat attitude and "go with the flow". I wish you all the best in the world! Diane Simms
  • Rida
    Rida A. Sent on 01/15/2020
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    Extremely friendly

    We worked with Diane to plan our event, and she was so professional, friendly, and accommodating throughout the whole process. Everything was seen to on the day of the event and it all went smoothly.

    Holiday Inn Lansdale - Hatfield's reply:

    Rida,

    I'm so glad to hear that you were happy with your wedding event! I worked a lot with your parents and they were a complete pleasure.

    Best wishes from the entire staff at the Holiday Inn Lansdale!

    Diane Simms
  • Laura
    Laura R. Sent on 12/22/2019
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    Marriage Celebration Party

    We had a wonderful time, great food, and excellent price! Thank you Diane and John!

    Holiday Inn Lansdale - Hatfield's reply:

    You were both a complete pleasure to work with and I'm so glad we were able to provide a memorable experience!
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    Marlaina Sent on 05/17/2019
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    We had an amazing time and so did all our family and friends.

    We were so stressed and overwhelmed and thankfully Diane and other parts of the staff helped us through it all. They accommodated all our needs all while smiling. My husband and I could not have asked for a better experience with our special day. It will most definitely be a memory we will treasure forever. Thanks guys!

    Holiday Inn Lansdale - Hatfield's reply:

    Marlaina-

    I know it's not easy to plan a wedding while "living your life". It's not like family commitments stop so you can create a seating chart!

    I'm so glad that our staff was able to help you create a stress-free day so that you could feel a bit like a princess and enjoy the event.

    A wedding is hopefully once in a lifetime and if we did our part, you'll remember the day forever!

    Best,

    Diane Simms
    Catering and Events Sales Manager
    Elements Ballroom at the Holiday Inn Lansdale-Hatfield
  • Rachele
    Rachele M. Sent on 12/29/2019
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    Our Wedding Day!

    Diane Simms, the event coordinator, made sure we had the best wedding day. She was very professional yet flexible also. She paid attention to the small details I noted and brought the venue to life. She was fantastic to work with and kept her word with everything I would ask for. The food was amazing and the head chef, John, was amazing. He was always checking in to see if both the groomsmen and bridesmaids had everything they needed the morning of getting ready and would make sure we were happy with the breakfast spreads he put together. Fantastic venue. Not to mention hotel rooms for our guests and the downstairs night bar. Perfect evening! I highly recommend this venue for your wedding! God Bless!

    Holiday Inn Lansdale - Hatfield's reply:

    Hi Rachele~

    You and Brent were so much fun to work with! I'm so glad that you enjoyed your big day and felt the whole experience was what you'd hoped. That's our goal at the Holiday Inn Lansdale-Hatfield!

    Happy New Year!

    Diane Simms
  • ELIZABETH
    Elizabeth W. Sent on 07/12/2019
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    Aaaamazing!!!!!!!

    My wedding was exactly how I wanted it. The ballroom was soooo beautiful!!! Definitely exceeded my expectations. Diane was absolutely awesome and caring. She made sure every detail was exactly how I wanted it. Chicken Marsala was one of the best that I have ever had. I am so happy that I chose the Holiday Inn Lansdale for my wedding and I highly recommend them.

    Holiday Inn Lansdale - Hatfield's reply:

    Elizabeth-

    You and Charlie are such a wonderful couple and were both so involved in the planning. I think it made for a lovely wedding and I'm thrilled that we exceeded your expectations!

    I agree that the Chicken Marsala is AWESOME!!!

    Speaking of awesome... how about that table seating/diagram you provided?!?!

    Thank you, again, for the lovely review and all the best to you and your family!

    Diane Simms
    Catering and Events Sales Manager
    Elements Ballroom at the Holiday Inn Lansdale-Hatfield
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    Wendy B. Sent on 05/17/2019
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    Great service!!

    This was such a nice venue to get married at everyone took care of us from the kitchen staff to the management it was awsome!!The food was great and everyone that came to the wedding all loved the food I would definatly recommend this venu to anyone and everyone we loved it thank you holiday inn and also to dianne simms our planner at the holiday inn and John the kitchen manager you both were so helpful and great for making our day turn out to be special thanks again!!

    Holiday Inn Lansdale - Hatfield's reply:

    Wendy,

    Thank you for providing such a nice review! I'm glad you had a great experience that will hopefully "stay with you" a long time!

    Best,

    Diane Simms
    Catering and Events Sales Manager
    Elements Ballroom at the Holiday Inn Lansdale-Hatfield
  • J
    Jenn Sent on 05/18/2019
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    Great Experience!

    I was planning my wedding completely from out of state so I needed a vendor who would be responsive and put up with the mass amount of questions I asked, down to the most minute detail. Diane could not be more accommodating. She answered every question graciously and was a pleasure to work with. Great value as well without any sacrifice in service. The food was delicious, staff was friendly and made sure I had everything I needed.
    They also don't nickel and dime you for everything like other venues who want to charge you for every extra amenity or piece of equipment. Highly recommend!

    Holiday Inn Lansdale - Hatfield's reply:

    Hi Jenn-

    I'm so glad you enjoyed yourselves! I know it's not easy to plan a wedding from "afar". I am glad I was able to provide the type of service you needed when you couldn't be in town to oversee things the way you'd have liked.

    I think our hotel is a fabulous value, as you noted, and I appreciate you remarking on that.

    I hope you're enjoying married life!!

    Diane Simms
    Catering and Events Sales Manager
    Elements Ballroom at the Holiday Inn Lansdale-Hatfield
  • S
    Stephanie Sent on 09/27/2016
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    Kate is an amazing person and so kind and really helpful with any of your questions or concerns you have. she always respond quickly to emails or phone calls she's always in a great happy mood she's just an amazing person I love her to death I am so excited to have our wedding the Holiday Inn in kulpsville it's gorgeous and the food is phenomenal and the people there are just wonderful best place by far!!!
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    Marie Sent on 09/27/2016
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    The staff at the Holiday Inn were so helpful in setting up room blocks - it was such an easy process and they were incredibly accommodating for everyone. The morning of the wedding the staff helped me to bring extra chairs to my room for the bridesmaids to get ready. The staff at the restaurant helped us to make to-go boxes so that we could eat in our room. And they organized tables for all of our guests for breakfast the morning after without us even asking. Overall a great experience! We also used the bar as an after-party for our guests, and it was perfect! The Holiday Inn had everything we were looking for, including a great staff who could help us every step of the way.
  • User2669643 Sent on 07/01/2016
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    We had the best time, from planning the wedding and reception to the final good night. Kate (the event coordinator) was the best, she never got upset or aggravated with us when we changed our mind on every thing from how we wanted the room set for the ceremony to the type of food we picked. John (the banquet manager) was great he gave us everything we needed and more. They worked together to make our day the best experience we could asked for. Everyone one of our guest said how good the food was and that all the staff was very nice and helpful.
  • Olivia
    Olivia Sent on 12/15/2015
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    We had a huge rehearsal dinner and they did a great job accommodating us. The food was great-buffet style. The facility and room was super nice. Also really convenient for the guests staying there. They did a great job handling everything and were very professional. Great place for your rehearsal dinner!
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