Hokulani Bake Shop Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
13 reviews
Recommended by 97% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 5 out of 5 rating5.0
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Melissa Sent on 08/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious. We ordered a 6-inch cake in the toasted coconut flavor and cupcakes in Lilikoi and Strawberry Guave. The cake was AMAZING. Super moist and even better then the coconut cupcakes I have had in the same flavor. The cupcakes were also great. Hokulani never disappoints. I was supposed to receive a cupcake tower rental which never showed up the day of the wedding. My planner arranged the cupcakes in a way that I doubt anyone noticed so it wasn't a big deal. I really appreciated that when I called for a refund on the tower that never showed up they didn't give me even the slightest problem and gave me the refund right away.
I will continue to go to Hokulani whenever i am in Hawaii and I will dream about my delicious wedding cake forever! -
Quality of service
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Dera Sent on 08/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Of all the bakeries that I researched, this place seemed the most unique. Every bride can have a cake, but a cupcake cake is unique. Hokulani came up because they had just opened up a location in Kaneohe, where I previously lived, at Windward Mall. THEIR CUPCAKES ARE JUST TOTALLY DELISH.
When I bought cupcakes at other places and placed them in the refrigerator to save for the next day, they would dry up. Hokulani cupcakes DO NOT. They are still moist 1-2 days after refrigeration. One of the girls and my sister (who worked for them) said the cupcakes would be best at room temperature, but I wanted to see how the cupcakes would last if my guests wanted to refrigerate them.
I ordered the following:
7 cupcake flavors, 160 cupcakes total:
Red velvet
Lilikoi
Chocolate with buttercream
Coconut
Snickerdoodle
Salted Caramel (major favorite)
Strawberry Shortcake
8" cake:
Chocolate flavor
White Buttercream
Pearled bottom detail (no extra charge)
Hokulani does rent out tiers for you to use, but my mom bought tiers, so we did not rent. They do charge for delivery (depending on where you are; they start deliveries around 10:00-11:00am, probably because they have to deliver their cupcakes to other locations as well) and for set up (which we did not do because I let my sister do it).
Pamela and Danielle are totally nice and are so communicative! They do email really early in the morning since that's when the baking starts, so this is good for all you morning brides. They do their best to respond to you as quickly as they can. Let them know your order at least 2 weeks in advance and if you're ready to place the order, do so. If not, 1 week is all right to place a order. No contract signed. Just pay full amount within 2 bus days of ordering if rushed.
HIGHLY RECOMMEND YOU TO TRY THEM. There is no deal when buying in bulk, but they do not hike the price just because it's a wedding like most places do. Every penny is worth it!!! -
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Alyssa Sent on 05/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hokulani catered the cupcakes and cake for our wedding. They were very helpful with the planning, and were very flexible in letting us choose the design for our cake from a google image search. They recreated it exactly. Everybody loved the cupcakes as well. There was a lot of flexibility in the quantities and varieties of cupcakes we could choose. -
Quality of service
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Sarah Sent on 05/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely delicious cake and cupcakes!! Our guests loved them so much there was not even one left afterwards. -
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Charity Sent on 03/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stopped at this bakery for cupcakes for my elopement wedding since they had really great reviews on yelp. The selection was limited in the afternoon but I guess that's to be expected for such a popular bakery. We ended up with 3 different flavors and every single one was so delicious. Definitely recommend this place for cupcakes. -
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User1489764 Sent on 12/31/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want Red Velvet cupcakes, this the bakery to go to. I really love this bakery after seeing them on Cupcake Wars on thr Food network. Their red vevlet cupcake is by far the best that I tasted, especially the stuffed red velvet. We chose them to make our cake for our wedding and they did a phenomenal job. We wanted a Cherry Blossom theme design on their red velvet cake and they delivered. I was so happy on how it came out. The staff was very helpful and nice. Thank you to the staff of Hokulani Bake Shop for your services and delicious cupcakes/cakes. -
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User1305035 Sent on 08/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These cupcakes were delicious! We order five dozen of different flavors for our wedding cake, and they were a smash. We had them delivered to the venue and rented a cupcake stand from them, and everyone couldn't stop talking about how tasty these cupcakes were. We almost ran out because most people were trying multiple flavors! -
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User1203707 Sent on 06/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These folks did a great job at giving us exactly what the bride asked for. They had to deliver the cupcakes and cake and helped us figure out the best time to come so that nothing would melt. They let us put on custom wrappers and they baked everything the day of the wedding. Thanks you. -
Quality of service
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Jennifer Sent on 06/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hokulani provided not only our wedding cake, but our wedding cupcakes as well. Not surprisingly, everything was absolutely delicious. I sent them sample ideas for what I was hoping my wedding cake would look like, and they made it look like an exact replica! It was perfect. I also really appreciated that even with the wedding located on the North Shore, they still provided delivery service. It made the day so much less stressful. Everything from start to finish was a breeze. You won’t be disappointed! -
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User1424439 Sent on 07/22/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for delicious wedding cake or cupcakes, then Hokulani is your place! They were extremely flexible, professional, and nice. Our guests raved about how delicious the cupcakes (stuffed red velvet and strawberry guava) at our wedding were. We had simple cupcake toppers, cake topper, and wrappers that Hokulani easily put on the cupcakes .If you don't care about taste and want something that is more aesthetic or grand, then Hokulani may not be your place. -
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Riane Sent on 08/18/20104.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered chocolate cupcakes with cream cheese frosting as our "wedding cake." The price was great, especially compared to typical wedding cakes. The flavor was good, but nothing special. The look was also cute, but again, nothing special. They were, however, quite flexible with regards to flavors and toppings. They also generously suggested that we set up our own stand instead of charging a $60 setup fee for just 36 cupcakes. They were on time and had the correct order, I think I'm just overly picky when it comes to cupcakes, it just doesn't compare to Kara's Cupcakes or Sprinkles... -
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Holly Sent on 05/01/20124.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I opted for cupcakes instead of a cake for my wedding. They were DELICIOUS of course! Just slightly overpriced, but you do get what you pay for. They also provide a tier to display the cupcakes. You just have to return it within three days. If your wedding is on Sunday you have to pick up from the Hyatt location in Waikiki, but any other day you can get from the other locations which are a little more accessible. The only complaint I had is that I ordered 110 cupcakes and asked for an even amount of flavors of each but somehow only ended up with two chocolate ones out of 110. A little weird. But that's my only complaint! -
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Sandy Sent on 11/03/20124.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
We opted for cupcakes instead of a cake at our wedding. They turned our pretty cute! However, they were not as good as I remember them being at our tasting and they seemed to be a little bit dry. But overall the flavour was good and our guests really enjoyed them! -
Quality of service
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