Hilton Waikoloa Village Reviews
Reviews
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Keely Sent on 10/06/2021
Excellent Service
The Hilton team did a wonderful job taking care of any issues that arose going above and beyond to make sure our needs were met. The Officiant Dean was so very moving, and Buddha Point was the perfect venue at sunset. -
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Diana Sent on 07/06/2021Jennifer and the team made it above and beyond!!
It was a truly exquisite experience, everything was elegantly prepared, we enjoyed a private classy and very tasty dinner with a hawaiian romantic sunset.
Jennifer took care of all preparations, all was smooth and ready in time.
We met the Chef and Pastry Chef in person and the Maitre de ceremony was awesome throughout.
Amazing!
Thank you
Thank you! -
Elliott Sent on 05/22/2021
The venue was amazing and working with Jennifer was even better!
We could not have been happier with how our wedding turned out. There's honestly nothing we would change. The venue was more beautiful than we could have imagined. The reception was beautiful and the food was absolutely delicious. Working with Jennifer to set all of this up remotely while we were stateside couldn't have been easier. She was readily available to speak with us via email or telephone and she managed to always calm us down during the COVID stresses. We could not recommend this venue enough and we plan to come back as often as we can. -
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Erica Sent on 04/25/2021
1.21.21 Wedding - Daniel & Erica Dilone
Jennifer & Megan are literal ANGELS!! Our wedding planning with Hilton Waikoloa began at the end of 2019 / beginning of 2020 PRIOR to the pandemic. As many of you may have experienced while planning a wedding during Covid, there are so many uncertainties. There was a point that we thought we would need to calendar our wedding but the lovely team at Hilton Waikoloa did not let that happen! When Megan was unable to work with us towards the beginning of the pandemic, Jennifer stepped in and constantly communicated with us about when the hotel was reopening, any changes to our ceremony/reception that needed to take place for health/safety concerns, reaching out to vendors that was impossible for me to do from NY. I want to send a huge thank you to Jennifer K. she was there for me every step of the way during this process and always made me feel better and reassured me that we were in good hands. To make things even better, our experience on site was 100% more than we expected. We were treated as family from the minute we walked in to the minute we left. I also want to shout out and thank the ladies at Isle Love Weddings as well for partnering with the hotel and taking care of our ceremony/reception planning! Everything was beyond perfect and I cannot wait to come back and spend more time at this beautiful property! The food, decor, environment, drinks were PERFECT! Would highly recommend planning an event or even just coming to stay here. 10/10 ! Thank you again for EVERYTHING! - Erica & Danny Dilone -
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Ashley Sent on 08/01/2019
Great experience, beautiful location
We got married at the Hilton Palace Gardens in March and it was so beautiful! The grounds are beautiful and the staff was lovely too. Jennifer in their events department was fantastic to work with. Planning a wedding in 3 months from afar is tricky and she was so great! Very responsive and always willing to go the extra mile to ensure we were happy with everything. We would definitely recommend! -
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Melody Sent on 04/30/2019Dream Come True Wedding on 3/29/19
We were married on 3/29/19 at the Hilton Waikoloa. My husband and I cannot express how grateful we are to Jennifer Kadota, our wedding coordinator and her team who allowed us to enjoy such a beautiful dream come true wedding. There was not one problem that came up for us as Jennifer stayed with us the entire time and focused on all of our wishes. If you are lucky enough to consider a wedding here, we would highly recommend this. Not only was the cost of our wedding and reception at the KPC restaurant reasonable, but Jennifer did so much for us in scheduling all vendors and keeping it organized and on time. A big shout out to Jennifer Kadota and team for making our dream wedding come true!! -
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Gaylene Sent on 11/07/2018Memorable Wedding
Our wedding at the Waikoloa Hilton was wonderful. We held the ceremony at the Chapel on their property. The venue was beautiful and the assistance from the Event planners was fantastic. Megan Vierra worked with us to set up flowers, music, officiant and catering. Her customer service was exceptional. When Megan was out of office, she provided a point of contact to ensure we had everything we needed. Jennifer Kadota also did a wonderful job providing support.
I would highly recommend this team and location for a wedding. -
![Sandi]()
Sandi Sent on 10/20/2017The wedding coordinator at the Hilton Waikoloa Village was a delight to work with - and really listened to what we wanted. -
![Ashley]()
Ashley Sent on 12/06/2012Wonderful! Kristine and Robin did everything they could for us and made me really at ease trying to plan a wedding from 4000 miles away. Highly recommend! The resort was amazing! -
![Udayasree]()
Udayasree Sent on 12/12/2020Amazing and responsive event coordinator, beautiful location, wonderful micro wedding, great photographer and fantastic food!
I wanna give a shout out toJennifer Kadota, our event coordinator at Hilton. She was awesome. She was very thorough in thinking through everything. Starting from backup plan, If Hilton was not opened by my wedding 11/19 to seem less guest experience to find the venue and get seated etc. etc. Food was amazing at @Nui. They even added some Appetizer and Fish dish for our wedding in spite of just re opening the restaurant. Jennifer stayed till the end, made sure cake cutting goes ok! As my daughter would say “she was my amazing home girl and took care of me and a memorable wedding day for me and my husband Tony.
Isla love organized the agenda, flowers, photographer, hair makeup and crystal was amazing.
Last but not least Emily, who capture our special moments,did an amazing job and the pictures came out sooo beautifully. In spite of her pregnancy, we jumped hoops to get to the beach for pictures. she was absolutely amazing and was such a trooper. About her work, the photographer speaks thousand words.. beautiful pics and I had so much fun shooting romantic shots. Highly highly recommend Jennifer, Isla love, Emily lehnert and Nui restaurant. Our wedding was the first event after Hilton reopened in Nov 2020. Against all odds and all restrictions, these guys made my day sooo memorable. For that I am super thankful! -
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![Kelly]()
Kelly Sent on 03/01/2020Jennifer Kadota is the real deal!
We worked with Jennifer Kadota at the Hilton Waikoloa Village through the process of planning our wedding. I booked the space sight-unseen and actually didn't see the space until the day before the wedding. From my first phone call with Jennifer, I was in good hands. She knows how to work with destination brides and makes the process as smooth as possible. I wasn't looking for a traditional wedding experience and was instead aiming for something much more low-key. She was flexible and supportive, providing good advice and quick responses to my many questions. All our vendors were on the list of recommended vendors provided to us and we couldn't have been happier with everyone we worked with. We did have some issues with the hotel front desk on the day of the wedding and Jennifer immediately worked to resolve them.
The hotel itself is enormous and there are lots of options for ceremony/reception venues. We did both ceremony and reception at the Grand Staircase and loved it. I couldn't have pictured a more beautiful spot for a fancy dinner party (which was essentially what we did for our wedding in lieu of the standard dinner and dancing reception).
I highly recommend working with Jennifer Kadota and would absolutely do it again. She helped us put together exactly the wedding we wanted and was there for me from my first contact via WeddingWire through my wedding day, and was even on site for the whole event to ensure things ran smoothly. Thank you, Jennifer! -
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Kimberly Sent on 02/18/2021Fairytale Wedding!
Just had our fairytale wedding at the Hale Chapel!! Truly a magical unforgettable day!! Jennifer Kadota our coordinator was beyond amazing! Having a destination wedding is not easy but honestly because of her from the second I first emailed her to the day of our wedding she was on top of everything! She has the most calm and sweet personality yet she is extremely professional and a go getter for anything and everything you want or need! If there is a problem at all she fixes it in an instant. Excellent communication which is key!
She is a step and a half above the rest for sure!
The chapel is beautiful and the pictures came out just dreamy! You cant get a more beautiful back drop!
You wont be disappointed stressed or have a complaint if you have your wedding here..especially if you work with Jennifer! -
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