Hilton President Kansas City Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.6 out of 5 rating4.6
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Flexibility 4.8 out of 5 rating4.8
Awards
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Matt Sent on 12/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience with Hilton President Kansas City!
We got married in May of 2023 and had our wedding reception at the Hilton President - we had a fabulous experience! All of the staff were friendly and helpful as we were working to make the decision on venue, all of our questions were answered thoroughly and in a timely manner. After we decided to go with the President, Maurine became our wedding coordinator and stayed in constant contact with us to make sure that everything would be exactly how we wanted it on the day, offering advice and suggestions based on her great experience in the industry that really helped us pull together our reception. We also had a very difficult personal situation come up on the day of the reception, and Maurine and all of the President staff went out of their way to help us make any changes needed to our reception to accommodate. The President went above and beyond to make our day special for us - we would highly recommend the venue for anybody looking for their wedding, and the hotel itself is wonderful! -
Quality of service
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Leslie Sent on 12/13/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream come true
Maurine and her staff were amazing, professional & prompt.
Every step was curated and Maurine painted a picture of my “dream come true,” day & she did not disappoint. The Hilton President was a perfect choice.-
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+9 photos
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Quality of service
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Richard Sent on 12/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience with the hotel and staff was great.
Maurine and the staff at the hotel were excellent to work with and made the evening a success. The food was great. We had many compliments on the dinner, the appetizers and the ball room . -
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Emily Sent on 12/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding!
My husband and I got married at the beautiful Hilton President in September of 2023. It was the most perfect day and if I could do it all over again I would! The service and professionalism with everyone at the Hilton especially Maurine Lenahan really helped make our wedding incredible. I would recommend anyone to have any sort of event at the Hilton President you will not regret it! -
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Erin Sent on 12/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the Hilton President
The event staff is fantastic! They know what they are doing and they know how to do it well. We had no issues or hiccups on our special day, it was absolutely perfect -
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Lauren Sent on 10/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hilton President is the best venue in KC!
If I had to get married again, there is nowhere in KC I would rather do it than the Hilton President, time and time again! My husband and I knew we wanted a classic, elegant, and timeless wedding and the President and their Congress Ballroom were exactly what we were looking for. The ballroom was the perfect size for our 125 guests, the room (and hotel) is absolutely beautiful, and Keyli and her team made sure everything was executed perfectly. Planning from out of state, we also loved the fact that food, bar, chairs, tables, linens, dining ware, etc. are all provided in house. It made those logistics so much easier on us and we were able to relax knowing the President team is a well oiled machine in knowing exactly what to do on their home turf! Guests also commented on how great the food was and the signature drink we were able to add was a complete hit! Keyli was amazing to plan with and truly handled every detail in making sure our reception stayed on track. She answered all of my (many) emails and questions, worked with our planner behind the scenes, and was in constant communication with us in the weeks leading up to our wedding. She even made sure to keep us on track with hitting our minimums, taking that stress off us and allowing us to simply make choices to enhance our night. We loved every minute of our reception and had absolutely no anxiety going into the night knowing that Keyli and team had it covered. In our opinion, this is the best reception space in all of downtown KC and I would book here a million times over! -
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Kathy Sent on 10/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magnificent Wedding at The President
Our daughter got married in September of 2022 and the reception was at The President. The staff, especially Keyli, was wonderful to work with and they were committed to making sure this special day met all of our expectations . The hotel takes care of so many of the details and they were wonderful partners! The evening was magical, the food and service was outstanding and the night exceeded our expectations! -
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Mary Sent on 08/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Bang for your Buck
The Hilton President is a FABULOUS wedding location. We had our reception here and it was so convenient to have everything under one roof--from the food to servers, bartenders, linens, candles, getting-ready rooms, separate cocktail hour location, and a room block so guests can go right downstairs to their rooms at the end of the night. Not to mention the beautiful hotel made for the best backdrop for wedding photos.
I was pleasantly surprised at how far each dollar went. The pricing here is comparable to other empty, industrial-style venues. Because the hotel is so fabulous already (huge chandeliers, gilded columns, stunning dance floor) I did not have to spend much money AT ALL on additional decorations, dance floor, lighting, or flowers. The beauty of the hotel speaks for itself!
The ballroom comfortably fit 200 guests with plenty of room for a band and dance floor. The room is not too big so the band acoustics were still great. It had the feeling of intimacy.
The wedding coordinator, Keyli, was very responsive, helpful, and proactive. She was kind and worked within my budget. The entire staff was professional and easy to work with. Dinner service was a breeze and the bartenders made it so there was hardly ever a line. A true five-star experience! -
Quality of service
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Adam Sent on 08/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding happened without a hitch!
We just celebrated our wedding reception in the Congress Ballroom and it was amazing. Keyli (Catering Sales Manager at the Hilton President) took excellent care of us and helped guide us through the entire process. We met several times to discuss layout, food packages, drink packages, and final details. They are a full service operation and were able to add/provide beautiful details to our wedding day! Nothing was too big or too small for them to tackle. Keyli was always quick to respond and provided great insight. Our wedding reception was about 250 people and we had a live band. The space was perfect! Filled but not packed with plenty of room of a great dance floor. Food was delicious and presentation was exceptional! We received compliments from so many guests about the beautiful space, food, and service. We recommend Keyli and the Hilton President for all kinds of events! -
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Heather Sent on 05/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The easiest planning experience and the best day.
If you are nostalgic at all, or just have a love of Kansas City like my husband and I do, then the President is a great place to get married! The hotel has so much history, and the ballroom is the most beautiful one in the city.
-Planning: Keyli knows her stuff. Every meeting we had she was prepared with questions for us and had thoughtful suggestions if I didn't know what I wanted. Every question I had was answered quickly, and she was always flexible with changes that happened along the way. She made it so easy!
-Wedding Day/Weekend: The wedding was absolutely perfect in every way. The ballroom is stunning and the staff was on it for the set up, the dinner, and the bars. Our guests had nothing but wonderful things to say about the meal and their experience. Keyli was a quiet presence however, likely running around crazy behind the scenes.
I think when you read reviews and are looking for a place to have the most special day of your life, you want it to be easy! There is so much to coordinate you want to make sure your vendors are competent and on top of things. Keyli was absolutely all of these things and I couldn't have been happier with our choice.
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Quality of service
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Andrea Sent on 06/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
We hosted my daughter's wedding reception and guests for the weekend at the Hilton President and it was a great experience. We worked with Keyli ahead of time with all the details etc and the evening was flawless. We were able to enjoy the entire reception without having anything to worry about other than the bride and groom and visiting with our guests. The service was impeccable and the timing of the event flowed beautifully. I would highly recommend the Hilton President for your event. -
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Claire Sent on 06/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect wedding venue
Our wedding day at the Hilton President was absolutely perfect! Keyli was amazing to work with. She was so incredibly organized, answered all of our questions quickly and accurately, and had great attention to detail. The ballroom itself is so beautiful and made our wedding ceremony and reception feel so elegant without having to do much at all to the space. Being able to have the ceremony, cocktail hour, reception and guest rooms all in one place was very convenient as well. Keyli and the team at The President made sure every detail was taken care of. I was amazed at how efficiently they flipped the ballroom from the ceremony to reception! All of our guests had nothing but great things to say about the food, space, and staff. I would highly recommend the Hilton President to anyone -
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Kylie Sent on 06/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
President Hilton
I had my reception at Hilton President Hotel in KC. It was a wonderful experience. The hotels coordinator was extremely profession, easy to get ahold of, and very dependable. They made the wedding planning process easy and fun. The staff that worked the event was very professional as well. I had many of my friends and family compliment me later on how well mannered they were. I highly recommend having your wedding at this venue -
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Molly Sent on 11/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding ever!
I cannot say enough about how great this experience was. I had only 5 months to plan my daughter’s wedding from out of state. The Hilton President was the perfect venue for us.
The Congress Ballroom is exquisite. The food is delicious. The guest rooms are clean, spacious and comfortable. Nicely updated. The accessible rooms are the best I’ve ever seen with spacious walk-in showers and built-in shower benches.
The Drum Room was the perfect place for our guests to spend time with family and friends in between the weekend festivities.
Marissa, the catering manager, is the best. Great communication throughout the planning process. Her meticulous attention to detail and the timeline made for a perfect day from start to finish. The evening flowed without a hitch and it sadly flew by too soon! We didn’t want the night to end.
The farewell breakfast the next morning was the perfect final touch for our out of state family and friends. Delicious food, beautiful set-up and gracious staff.
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Isabel Sent on 09/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue, amazing coordinator & team
We couldn't be happier that we chose The President for our reception venue. It was a dream come true and the ballroom is stunning. As someone who is easily overwhelmed with coordinating a million moving parts, I so appreciated that The President takes care of everything. Marissa was so helpful and attentive from day 1 and was extremely accommodating and flexible, especially when we started to make changes as close as a week before the big day. I had a lot of family stay at the hotel from out of town as well and they were all so impressed with the hotel itself. You can't go wrong choosing The President. Your guests will be wowed and your day will be beautiful. Thank you! -
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Laura Sent on 08/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic venue and staff
Marissa Pope, event planner at the President Hotel, is absolutely fantastic to work with! She is like having your own personal wedding planner. The reception was beautiful and everything ran smoothly. -
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Christy Sent on 06/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the Bride
Our daughter’s wedding reception at the Hilton President far exceeded our expectations in every way! The beautiful ballroom is the perfect place to host an elegant and fun reception! Marissa is a joy to work with and her professionalism and attention to detail are a huge reason the day was such a great success! Best day ever!!Hilton President Kansas City's reply:
It was such a pleasure getting to host this celebration for Shannon and Marty! Wish we could do it all over again ;) Thank you again for your kind words! -
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Maggie Sent on 06/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Venue with Almost Everything Included and Responsive Extremely Helpful Staff
I absolutely loved the Hilton President. The venue is gorgeous and service was amazing. I had so many compliments on how pretty the venue was and how good the food was. Something I really liked about the Hilton President is that a lot was included. Since it is a hotel they have chairs, tables, linens, napkins, place settings, food, beverage, and cake cutting service which made things easier with planning. Marissa Pope is the Catering Sales Manager and she is very sweet and helps a lot with the process along with day of coordination. She was an amazing help and extremely responsive.-
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+3 photos
Hilton President Kansas City's reply:
Aww Maggie, you are too kind! Thank you for your detailed recap of your experience! Wishing we could re-do this day all over again!! :) -
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Jan Sent on 05/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Cocktail hour and Reception Magic!
The Hilton President Kansas City was an excellent venue choice to host our daughters wedding reception! We could not have been more happy with the location, amenities, staff and more. Marissa Pope, is such an asset to this hotel. She not only met with us as many times as we requested; she filled in many of the blanks we had not even considered. From our initial viewing of the ballroom to helping us check in, getting our things from the ballroom back to our hotel room for the evening, working with all our vendors, and making sure several times that evening we had all our needs met, the staff was extraordinary. The entire wedding reception was magical and we give a lot of this credit to the Hilton and their staff. You can not go wrong by choosing the Hilton President! -
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Danee Sent on 12/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
p.e.r. f.e.c.t.
The Hilton President couldn't have been a better venue. It was literally worth every penny. Our guests RAVED about the food. Our bartenders were friendly and made great cocktails. Marissa was so easy to work with. She was friendly, receptive, and helped make our wedding perfect. The space to get ready was big and clean. My groomsmen loved the big screen so we could watch football all morning.
The ballroom is beautiful and photographs well.
I can't recommend this enoughHilton President Kansas City's reply:
It was our pleasure making your dream wedding come true! The planning process was so fun getting to know you all. -
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Lori Sent on 11/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of the bride
Our entire experience was absolutely fabulous. Our wedding coordinator was extremely professional and attentive. She handled things so the day of I could relax and enjoy the day. The president offered exactly what our daughter wanted for her classic, vintage wedding. Would recommend 100%!!!!Hilton President Kansas City's reply:
You all are too sweet! :) This was such a fun day celebrating Emily and Jeff. Thank you for letting us be a part of the big day! -
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Mary Sent on 08/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at the President could not have benn more perfect! From the first meeting with Marissa Pope- to the sevice & food quality at the reception. The friendliness & effecient staff were evident the entire weekend. All of our out of town guests loved the hotel, rooms, service, & proximity to Power & Light!Hilton President Kansas City's reply:
Thank you, Mary! We absolutely loved hosting Erin and Tyler's reception! It was such a beautiful day :) -
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Miranda Sent on 03/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved hosting our brunch wedding at the Hilton President! The Congress ballroom is beautiful on it's own, so we didn't need to a lot of extra decorations. We were planning from out of state (Illinois) and Marissa Pope, the catering manager, was amazing to work with - she was responsive, detailed, and made us feel at ease throughout the whole process. Marissa and team executed our vision perfectly, from a low lit ceremony to our sun-filled reception - the work done by her team was stunning.
Our guests are still talking about what a memorable day it was and how much they enjoyed staying at the Hilton President. We had quite a few guests from out of town and the staff handled all of our accommodations seamlessly. Our day was beautiful and everything went smoothly; we could not have been happier. Thank you for making our day so special!-
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+6 photos
Hilton President Kansas City's reply:
Thank you Miranda! We had so much fun hosting your special day. Between the donut display and the Batman officiant, it was definitely one for the books! -
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Leslie Sent on 07/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't speak more highly of the staff and exquisite ballroom at the Hilton President. They are timely in responding and true to their word in execution. I knew I loved the incredible marbled-floor, gold-detailed ballroom but it was the help of the staff with all the planning and great execution that made my wedding day an extra-special, unforgettable experience. -
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Nancy Sent on 11/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Hilton President was the venue for my daughter's wedding reception 2 months ago in September and it was wonderful. Samie, the Catering Services Manager handled the entire affair from when we signed the contract to the actual event and she was absolutely superb. She's knows this business inside and out, she's very professional, efficient and obviously enjoys what she does. We always looked forward to our meetings with her and had fun during the entire planning process. The food and service was excellent!
Many of our quests were from out of town, stayed at the hotel and everyone was happy with their accommodations. The entire staff at the hotel did a stellar job including the front desk, valets, room attendants and catering. We had a fabulous experience! -
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User1929229 Sent on 11/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing staff, organization, food, and wedding. You absolutely will not regret your decision. No question. -
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Mallory Sent on 11/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at the Hilton President in November. It was the most beautiful venue I had ever seen. The staff is great the food is fantastic. Although the price is high it was completely worth the money. GREAT PLACE! -
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Nicole Sent on 08/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough about the Hilton President, Sammie and the rest of the staff. Everything about our wedding was absolutely perfect from the day we booked the venue until all our guests left on Sunday. I truly believe that the President is the most beautiful event space in Kansas City and Sammie was a key person in making sure everything was absolutely perfect on our day. We have guests that are STILL talking about how amazing the wedding was from the food to the space. Both my new husband, myself, Dad and Mom all agree we would do everything the exact same all over again if we could. Thank you!!! -
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User1433707 Sent on 08/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything about this venue is amazing. The staff is absolutely wonderful. They are so kind and helpful with anything you need and make you feel at ease every step of the way when planning your big day. The food is excellent. The chef only serves the best. Also you can't beat the location and the history of this hotel. Wouldn't recommend any other place except The President! Thank you for making our day so extremely special and perfect. -
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Terri Sent on 06/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My son and daughter-in-law had their reception here and it was just gorgeous! The staff was warm and welcoming, and the food was excellent. The feel of the President Hotel, with it's vintage charm and stunning architecture, helped to make the day incredibly festive.
I know it's pricey, but if you want a "once in a lifetime" sort of day, this is it!
(Samie could not have been sweeter when giving me a tour ahead of time, and helping me with gift bags for out-of-town guests.) -
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Kristen Sent on 10/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue, professional and knowledgeable coordinators, delicious food. Everything went off without a hitch and Lindsay and Marilyn were fabulous to work with! -
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Amy Sent on 09/21/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The President Hilton staff exceeded my expectations by a long shot!!! They made my day absolutely amazing and stress free.. Lindsay was wonderful to work with as well as the rest of the staff. They treat you as royality!! I would recommend this venue to anyone and everyone. Thank you all so much for making my husband and I day amazing!! -
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Jessica Sent on 09/12/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved everything about the Hilton Experience. Our feedback from family and guests have been nothing but the best! they were flexible and personable. Any request they shared their advice and creative solutions. The food was amazing and the venue gorgeous...couldn't have been a better place to have our reception!!! -
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Ashley Sent on 07/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not think of a better place to have a wedding. I visited many wedding venues and found that nothing compared to the historical elegance of The President, especially the Congress Ballroom. And, the Aztec Room provided an intimate setting for our ceremony. In the months since our wedding, our guests are still talking about the delicious food, exceptional service, and attention to detail. After the reception, guests enjoyed drinks in the Drum Room and nearby Power and Light District. We really enjoyed having the entire event in one location. Special thanks to Lindsay and Marilyn and the entire Hilton President Staff! -
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Nicole Sent on 11/24/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved the entire planning process through the Hilton President Hotel. Nothing was too little or too big for them to handle for us. From the moment we went to view the Congress Ballroom to the second we wrapped everything up, we received the best customer service possible. They were very accommodating with sticking to our budget, helping our guests get their rooms, working with our other wedding vendors and taking our weekly emails/calls leading up to the big day. You will not be disappointed! The amazing Kansas City view and the great people who work there will make for a fantastic experience. -
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Ingrid Sent on 11/22/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lindsay was one of the sweetest, most helpful young ladies that we have had the priviledge to work with! She was amazing as she helped us work out the details for an Indian barrat ceremony and reception. Neither of us had ever planned such an event, and she was so eager to learn right along with our family. We had several questions, and she was always prompt with the reply. On the day of the reception, I thought she had cloned herself, because everywhere I looked, she was around! Thank You to Lindsay, for a job well done. We continue to receive feedback from our guests that the events were some of the most beautiful wedding parties that they have ever attended. Thanks to Lindsay, who kept a tight watch on our schedule! We all had a grand time. -
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Jessica Sent on 11/18/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Hilton President was an ideal location for our reception. The venue is beautiful, the food delicious, and the staff was exceptional. I'm sure that our group was a handful, but I always received service with a smile every step of the way. I was able to just sit back and enjoy my wedding day, knowing that I had hired the very best to take care of everything. I wouldn't change a thing! -
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Jeff Sent on 10/26/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Lindsay at the Hotel President and simply put, everything exceeded expectations! Lindsay blew us away! The location is immaculate, the ambience, history, attention to detail, a total dream. Our experience at the Hotel President made our wedding and we wouldn't have changed a thing! Highly, highly recommended! -
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Katherine Sent on 06/22/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks for creating a gorgeous, flawless wedding reception. Your vendor recommendations were spot on. The hotel staff was impeccable; Lindsay Sanders calmly managed myriad details regarding the reception/banquet and also the room block. The food was delicious—kudos to Teri Brazill. And of course the Congress ballroom is stunning. We wanted the reception to look classic, elegant, and timeless. The Blue Bouquet and your venue made that look come to fruition. Our photographer's husband (who is a photographer as well) said the ballroom looked like a fairy tale. Thank you! -
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Megan Sent on 06/04/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had or wedding reception at the Hilton President Hotel. Everything was absolutely gorgeous. They have the most beautiful ballroom in Kansas City! The service we received during the months leading up to the big day was phenomenal and the service the day of the wedding was even better. They made everything so easy. I did not have one worry the entire day. Everything went so smoothly thanks to their wonderful staff. -
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Katelyn Sent on 11/02/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Very professional and extremely organized. Our events coordinator paid attention to every single detail and question we had.
What a dream come true! How lucky my husband and I were to have our wedding here. Our guests were extremely impressed with the attention to fine details (i.e., opening up the ballroom, mirrored windows once dark outside to show off the city lights). Everyone loved the mezzanine level for our cocktail hour, as it still presents as a formal spot 10 levels below the grand ballroom! And I cannot give the Hilton President’s events coordinators enough praise on their attentiveness to all of our questions and request, as well as their tremendous amount of help during the night of our reception. -
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Andi Sent on 06/26/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We weren't treated like just another wedding
Marissa was a pleasure to work with from start to finish. From the first time we met with her, her professionalism and expertise far surpassed many other wedding venues we met with. She went above and beyond to help make sure our day was exactly what we had envisioned by reaching out to a local vendor to help coordinate specifics that the vendor was not originally wanting to do but Marissa made it happen. The only complaint we received was that the lack of soft surfaces within the space made it hard to hear speeches but the beautiful space was well worth it! We will be recommending the Hilton President for wedding ceremony, reception, and hotel services to any of our newly engaged friends.Hilton President Kansas City's reply:
It was such a pleasure getting to be a part of this amazing day for you and Judson! What a truly beautiful day it was :) -
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Nancy Sent on 11/19/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had my daughter's wedding at the Hilton President this past September and it was wonderful. Samie, the Catering Services Manager handled the entire affair from when we signed the contract, throughout the planning process to the day of the actual wedding. She handled every detail with professionalism and expertise. She made the entire experience very pleasant and easy and we always looked forward to our meetings with her. She knows this business and she is fun to be around!
I also would like to commend the hotel staff who were stellar. Everyone from the front desk, the valets and the catering staff did a great job.
I would highly recommend this venue and working with Samie.
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User1928994 Sent on 11/18/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Hilton President is a dream. The food is amazing, the service is outstanding, and the decor is out of this world. Our wedding coordinator,Samie, was the absolute best to work with, she is a total rock star. I could NOT have gotten through the planning or the reception with out her services. She takes care of everything. There were definitely some issues that came up during my wedding that I literally had NO IDEA were happening because Samie handled it with such grace and professionalism. I floated through the night completely happy and oblivious to any sort of issue - as it should be for a bride on her wedding day! She's a real pro, so even though you pay a lot to have your wedding at The Hilton President, Samie is well worth it! -
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Kelley Sent on 01/13/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
With the downtown tax, as well as the minimum for the room + a service charge on everything, it gets expensive pretty quickly. However, we made the leap. The ballroom is so beautiful. Food was great - guests praised the appetizers and dinner, and we had an awesome time. Samie and the Hilton catering/events staff worked very hard to stay on top of everything for us, and everyone was so gracious, authentically friendly and attentive. Along with the beautiful room (and beautiful pictures we have in the room!), we really thought the crew at the Hilton made the price worth it. -
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Marisa Sent on 01/24/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The Hilton President Hotel was the absolute perfect location for my wedding reception! They truly brought my whole vision of my wedding to life and were incredible to work with throughout the process! Lindsay and Marilyn were the epitomy of professionalism and left no detail and no questions un-addressed. We could not have been more thrilled with our reception and thanks to the President, really had our dream wedding! -
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Sharman Sent on 04/22/20124.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
They were very easy to work with. The venue is absolutely beautiful. The food was by far the best wedding food we have had. -
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User2015975 Sent on 01/20/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
What a beautiful location my son and new daughter choose for their wedding. Everyone was so nice and helpful it made it very special. WOW, what a piece of KC history as the President Hotel. All rooms were amazing. Our consultant, Sami was fantastic! From menu planning help to the rehearsal to the day and night of the wedding, she was professional, compassionate and very responsive to all we needed. She enjoys what she does and it shows! Thanks for making their special day one we will always remember fondly. -
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User1750151 Sent on 08/05/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I would highly recommend having a reception at the Hilton President. The staff is wonderful and helped plan my whole day and organize all of my vendors. The day was simply perfect! The venue is beautiful, the food is fantastic, and the staff is very attentive. It was worth every penny! Our guests commented that it was the best wedding they had ever been to! -
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Allison Sent on 06/01/20124.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
It is a beautiful venue but they get you on the extras. I wouldn't have changed anything because it was so beautiful, just a little pricey. -
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Shelley Sent on 05/24/20114.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
The Congress Ballroom (and the entire hotel) is incredible. Our wedding was everything we'd hoped for and more. The staff was wonderful, the food great and the ballroom stunning. Marilyn and Lindsay are great to work with! -
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Emily Sent on 04/06/20114.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Congress Ballroom is the most elegant wedding venue in the Kansas City area. Wonderful space and decor -
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Tara Sent on 10/09/20094.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Everyone at the Hilton President made our wedding day a huge success! They handled everything from start to finish and their staff at the reception was outstanding. We have recieved numerous compliments from our guests on the food from the reception. If I had to do it all over again, there is no other team I'd rather work with. They were wonderful! -
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Kathryn Sent on 06/06/20124.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
My husband and I had a great time working with Lindsay (and Marilyn) in planning our wedding day/weekend at the Hilton President. They are both helpful and professional. The hotel itself is one-of-a-kind with its gorgeous jazz-age decor, beautiful ballroom, and other original meeting rooms. We knew this was the place for our wedding the minute we walked into the lobby. And after talking with Lindsay and Marilyn, we felt our wedding was in good hands. :) Though the wedding weekend got hectic at times (eh, it happens...), Lindsay helped to keep all under control and worked hard to answer any questions we had. Though a few very minor snafus occurred (as is to be expected), overall it was a wonderful experience and we wouldn't change a thing. It was a beautiful day and we're happy we chose the President Hotel. -
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Alysia Sent on 05/05/20114.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The grand ballroom at the Hilton President is gorgeous and the staff is amazing. Our guests could not stop commenting on how delicious the food tasted! This venue is first class all the way! (book your wedding night in the Presidential Suite - it's worth it!) -
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Rachel Sent on 10/06/20100.5 out of 5 rating0.5
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Quality of service 1 out of 5 rating1.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0.5 out of 5 rating0.5
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Flexibility 1 out of 5 rating1.0
I unfortunately had a horrible experience at the Hilton President. Our Wedding "Coordinator" was Lindsay, and she was just awful. There were so many problems the night of the reception, my DJ had to ed up taking over everything. The food was OK. They never let people know that the reception hour was over and the meal would start, so our guests were left unattended. Lindsay was very slow to respond to any of my emails during the planning stages, and did not make me feel valued or special. Additionally, Lindsay did not do what we asked her to do for the day of the reception- the salads the way we want them, room configuration requests, not even congratulating me when she saw me. It is WAY too expensive for the poor service we received. The biggest problem was that they messed up the rooms for several of my family members and made them feel disrespected.
When I talked with them later about my disappointments, the other catering manager was rude to me and did not apologize until weeks later with a short letter.
On top of it all their honeymoon suite is awful- it has 1 tiny window, feels like a cold dungeon.
I would NEVER recommend anyone have their reception here, not until they have a change of "coordinator" staff. Yes the ballroom is lovely, but with bad organization, it is stressful. -
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Dixie Sent on 10/07/20110.4 out of 5 rating0.4
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Quality of service 1 out of 5 rating1.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 1 out of 5 rating1.0
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Flexibility 0 out of 5 rating0.0
First of all the congress ballroom is stunning and the perfect location for out of town guests. The promise made at the time we signed the contract a year before was we would feel like royality....nothing could be further from the truth. Both Lindsay and Marilyn are rude and unresponsive. Through the planning process I had to constantly correct the details on the contract. Little did I know that what was on the contract would not happen anyway. Our guests were not served the dinner we ordered, the bar did not stock the wines we ordered, the liquor ran out on the martini luge, the linens for the cocktail reception were wrinkled and did not match(these were the only linens they furnished) The night before the wedding we got a call from Marilyn informing us that the favors we had cleared with both her and Lindsay could not be used. We were told the day of the reception that the floating candles that come with our package was an upgrade and would cost us $450 more dollars. We had a guest walk in on a staff member going thru his billfold. And finally our final bill was wrong and Marilyn could not figure out that having more people on the bar than we had for dinner was a problem for me. Instead her response was well you signed the contract and that is you owe. If you pick this venue make sure you are very flexable and check your bill. -
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