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Weddings

DoubleTree by Hilton Lisle Naperville Reviews

DoubleTree by Hilton Lisle Naperville

DoubleTree by Hilton Lisle Naperville

Lisle, IL
4.7 out of 5 rating, 37 Reviews
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Reviews

4.7 out of 5 rating
37 Reviews
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94% Recommended by couples

Awards

37
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
  • Ruth
    Ruth M. Sent on 10/12/2019
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    Beautiful wedding experience!

    My daughter ‘s wedding was last Saturday and it was just beautiful! Many of my guests told me it was flawless! Beautiful ballroom, delicious food, spacious atrium for cocktail hour, and large well appointed guest rooms for those who chose to stay over.
    I worked with Cynthia Schwartz and she and her staff are amazing! We had a large wedding of 325 guests and a large bridal party of 26. Everything was perfect! I highly recommend holding your wedding reception here.

    DoubleTree by Hilton Lisle Naperville's reply:

    Ruth,

    Thank you so much for the kind words. The wedding and your daughter were absolutely beautiful! We wish the happy couple all of the best!

    Best,
    Emily Molidor
  • Rachel
    Rachel Sent on 07/26/2016
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    I absolutely loved my experience with the Hilton Lisle/Naperville. Planning with them was a breeze, and the wedding reception was absolutely perfect. Every single person I worked with there was very helpful and genuine. I booked with Amanda, coordinated hotel room blocks with Sandi, worked with Katie & Helen the day of, but I mostly worked with Stephanie. She could not have been nicer. The month leading up to the wedding I felt I was calling or emailing her every day, but she was so sweet every time! The wait staff the day of could not have been nicer either!

    When choosing the venue a year out, I chose the Hilton because I loved that it was a hotel upstairs for guests (didn't have to worry about transportation, and how convenient!), and included the floral centerpieces, the cake, an iPad, champagne toasts, wine at dinner, open bar, a 5-course meal, and hotel room for us - I loved all of it! There was no rental charge for the room, and most other places I considered had higher prices per plate and charged extra for the centerpieces, champagne, and the cake!

    Paying for a wedding is extremely expensive… I mean we paid for dinner & all-inclusive drinks for 200 of our friends & family… but I absolutely loved my experience with the Hilton. Guests RAVED about the food, and many said it was the best food they've ever had at a wedding. Every little detail I requested was carried out beautifully, the price was reasonable, and I am so, so happy I had my wedding here!
  • User2083913 Sent on 03/31/2015
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    BEFORE THE WEDDING: I cannot say enough wonderful things about the Hilton Lisle/Naperville. I continue to be impressed by their services the closer I get to my wedding! Their annual wedding tasting for couples is unlike anything I have seen or heard of - SO much food and ALL of it was delicious! It made my job to choose the menu for my reception very difficult, but in a good way! The people I have worked with since I signed the contract close to 2 years ahead of time have all been so accommodating, flexible, and professional. It's made the job of planning my wedding almost effortless! You cannot go wrong with the Hilton Lisle/Naperville for your venue!

    AFTER THE WEDDING: My family and I cannot thank Hilton Lisle/Naperville enough for everything their team did to make my wedding day absolutely perfect!!! It was such a pleasure working with everyone. I am so impressed by how quickly and thoroughly all my questions were answered along the way, and how Amanda (Catering Sales Manager) put me at ease that all would be just as I hoped it would be! Nearly 2 months later, my guests are STILL raving about the food, the exceptional service, and said, "the wedding cake was the best they ever had!" As my husband and I are the first born on both sides of our families, this wedding is going to be tough to beat thanks to Hilton Lisle/Naperville! It truly was a perfect day!
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  • User1925286 Sent on 11/17/2014
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    We worked with Jamie to coordinate our wedding and she (along with the rest of the staff) was a joy to work with. The Hilton was a very well oiled machine and knew exactly how to make our wedding a very special day/night. They were a joy to work with from the first meeting to the next morning. The rehearsal dinner was overwhelming, in a good way! It was served buffet style, at first I wasn't sure about that, but it is that way so you can sample everything (and I mean everything) the Hilton offers in its packages. I can not say enough positive words about the Hilton and working with them to make my dream wedding!
    At one point in the night, my husband mentioned he was warm to the head table hostess and she promptly went behind us to turn the a/c down!
  • M
    Mary Sent on 09/16/2014
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    I can't say enough how happy I was with how are wedding turned out! We worked with Jamie and she was the best part of my planning process. She's very accommodating and very flexible with her clients. The Hilton provided excellent details and services for my reception. My guests thought the food was delicious! The venue was beautiful and everything went smoothly throughout the night. I'd highly recommend them to all future brides.
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    Christina Sent on 09/07/2014
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    Our venue Hilton Naperville Lisle and coordinator there Jamie Bunting were amazing! From the beginning Jamie made everything so seamlessly easily! The day of our event everything was how I imagined it to be!

    Our package also included our cake! They had a variety of options and we picked the chocolate cake with raspberry mousse with buttercream frosting. It was amazing!
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    Stephanie Sent on 04/29/2014
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    Beyond impressed with my reception! I couldn't have asked for a better time and place! The Hilton was so accommodating from making reservations, answering all questions at any time, setting up a breakfast, and finally making sure everything was PERFECT! JAIME is amazing! She was very helpful throughout the process and would be in contact immediately. During the reception we were catered to anything we needed with a personal staff member there the whole night!
  • User1376136 Sent on 10/12/2013
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    Our cake by far exceeded our expectations! We gave the Hilton Lisle a rough idea of what we wanted and they took it to another level! It was amazing, and tasted wonderful!
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    Jennifer Sent on 12/07/2012
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    Our wedding was perfect! The food was amazing and the ceremony and reception rooms were gorgeous! Our cake was amazing and the food was so great!
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    Peggy Sent on 01/05/2013
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    Jamie Bunting was professional, friendly, and very thoughtful. Food was great, room was beautiful!
  • K
    Kayla Sent on 12/17/2015
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    The Hilton was BEAUTIFUL! They catered to all of my needs as a bride and the food was absolutely AMAZING!
  • Kayla
    Kayla Sent on 06/24/2012
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    We had our reception at the Hilton Naperville/Lisle. Jamie was our coordinator and she was FANTASTIC! I cannot say enough about her! She always got back to my emails super fast and was very helpful with everything throughout the WHOLE process! She worked with us to do everything that we wanted and needed to plan our special day. The day of the wedding went PEFECTLY! The Hilton did a phenomenal job setting up all of our decorations. Everything was as I told Jamie. It looked absolutely beautiful and we had sooo many compliments from family and friends. The service that night was also above the top! The servers were great! They did everything for us and were always there if we needed anything at all. The food was also phenomenal! Absolutely delicious everything! From the salad, to the sorbet, to the main course (vodka crusted chicken, mashed potatoes and green beans almondine) and finally the cake. Everyone loved the food! I could not have asked for a better place to host our wedding reception and I also could not have asked for a better wedding coordinator than Jamie!
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    Jonathan Sent on 12/02/2011
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    Excellent organization with which to work. Jamie was great. She took care of so many details and lifted a load off our shoulders. She made the wedding reception time go so easy.
  • J&D 2010
    Jessica Sent on 10/10/2010
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    LADIES! BOOK YOUR RECEPTION HERE. YOU WILL NOT BE DISAPPOINTED. We were so pleased to have had our reception at the Hilton Lisle-Naperville. From the initial planning to the very last second, Jaime, Erin and staff were the best! Everyone was so friendly and helpful, and very responsive to all questions and concerns. The Hilton was able to accommodate some of our requests, and were flexible in letting us make a few last-minute changes.

    All of our guests RAVED about the food and service at the reception! And the cake! I cannot stop talking about the cake! Not only was it beautiful, but it tasted AMAZING! Forget the fondant ladies - their butter cream frosting is heavenly. Our Banquet Captain Jose had everything under control for dinner - he even made sure that the head table had a plate hors d'oeuvres as soon as we sat down. The wait staff was so professional, friendly and attentive - we had everything even before we asked for it!

    At the end of the evening, we went to our room where a bottle of champagne and chocolate covered strawberries were waiting for us. It was a truly elegant final touch to our special day!
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    Edy Sent on 11/03/2009
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    After visiting several venues, the Hilton was by far the best value & they were very professional & personable. We worked with Jamie Bunting who is beyond fabulous. She has such a wonderful personality & answered every single question & email that I had throughout the planning process, she was very accommodating and on the day of our wedding (9/26/29) we knew we had nothing to worry about because we knew that everything would be taken care of. When I walked in & saw our ballroom before the guests arrived, I gasped at how beautiful the entire room looked! The staff at the Hilton pay such great attention to detail, not to mention are very attentive. My sister wanted to make sure that all of our gifts were taken to our room & she said that the staff was already on top of it, we really had nothing to worry about throughout the entire planning process or at our reception. With the reception package the centerpieces are included, all you have to do is choose from the two florist options, the cake is included, you get a free night stay the night of your wedding, free breakfast the next morning AND a certificate for a free night stay on your anniversary! Silly me, did I forget to mention just how delicious the food was? We offered our guests the Boursin Chicken or the Honey-Ginger Salmon and it was all delicious. I liked that we were able to attend the food tasting because we were able to sample everything on the menu & let me tell you, it was not an easy choice! We highly recommend the Hilton!
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    Moira Sent on 10/09/2009
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    Erin was our coordinator and did an oustanding job. She was flexible and a pleasure to work with. She kept in touch and has a lovely personality. The reception turned out beautiful and the food was great. They let you choose more than one menu option, cake is included, and so are centerpieces. We were very pleased with the whole experience from start to finish. It is a beautiful hotel and budget friendly, I would recommend to everyone!
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    Lindsay Sent on 09/04/2008
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    The Hilton made our wedding reception flawless. I can't say enough about the staff, the quality of service, the decor, the food...all of it was PERFECT. If anything went wrong, I don't even know about it because they handled every last detail with precision and professionalism. I would recommend the Hilton to anyone. Jamie, their catering manager, is a genius. I totally entrusted her to make sure everything was taken care of and she did. Marcella in the dining room is amazing also. She managed our banquet room that evening and was extremely attentive to any and all of our needs. The bartenders made excellent drinks and treated the wedding party like royalty. It was just an overall great event.

    I completely credit the Hilton Lisle-Naperville for making my wedding reception memorable and exactly what I wanted.
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    Stacy Sent on 10/11/2008
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    This was the best place to have a wedding. They even give you a free night stay on your 1st anniversary!! They were so helpful and worked so well with my plans!
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    Samantha Sent on 08/12/2008
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    The Hilton Lisle was FANTASTIC! We booked with them by the day after our first meeting. The room was gorgeous and the package offered was wonderful! We got a huge room with a seperate cocktail area, our food (which was also amazing), our cake, table centerpieces(which were bouquets of flowers, not your typical single flower and a mirror), server passed appetizers, a dessert buffet, open bar, wine at dinner, and a club hotel room all for that price! The cake was beautiful, not your standard hotel provided cake. It tasted wonderful, and were even willing to accomodate a special request of confetti cake with no problems. The staff was helpful and polite. When a friend told a server I liked a particular food, they followed me around the rest of the cocktail hour!

    All in all I would reccomend it to anyone. They are a gorgeous hotel and will go the extra mile to make the bride happy. They were fantastic. I wish I could do it again!
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    Jen Sent on 10/01/2008
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    The people at the Hilton were fabulous - they were definitely willing to go the extra mile to make the day perfect. Our banquet captain even saved some of our appetizers so that my husband and I would be able to taste them since we arrived after most of them had already been eaten.
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    K Sent on 08/29/2010
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    The Hilton provided us with a wonderful reception. The food was great, the service fantastic. The wedding cake (part of the package) was amazing. Our guests are still commenting that it was the best tasting wedding cake they had ever had. We worked with Jamie and she was very nice and followed up quickly with our questions. Our reception night floor captain was Helen and she kept everything going on time and with precision. Very professional throughout - Thanks Hilton for a wonderful event!
  • J
    John Sent on 01/20/2016
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    We had our daughter's wedding at a different venue, but used the Hilton as our hotel. We worked with Amanda Daniel at the Hilton, I can't say enough about her. Though she only handled the transportation and the post wedding breakfast she made us feel like we were having the entire wedding there. The transportation vans were always on time, shuttling our guests between the church, reception and the Hilton. We thought we had about 50 for breakfast but it turned out to be 75 - no problem for the Hilton. The breakfast room setup and staff were amazing. The breakfast itself was also amazing all the food was delicious and again, the wait staff was always there to fill coffee and clean things up.

    I highly recommend contacting Amanda Daniel for your next wedding or any other event.
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    Meghann Sent on 11/07/2007
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    The Hilton was FABULOUS! They were very helpful in making sure that everything we asked for was provided to us. The food was great, the cake was great, the overall "ballroom/princess" feel that I had envisioned was created to a tee. I couldn't have asked for more!
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    Ashley Sent on 08/16/2017
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    This was absolutely the most beautiful wedding venue for fusion wedding. With the decorations the ambiance was amazing, the high ceilings are elegant, and the room makes for an easy palette to decorate. Not only was a blown away with the interiors but the staff was awesome, the hotel replied quickly to emails, knew all the questions to ask, took care of the all the details and ensured everything went perfectly. Whatever type of wedding you want, they will make it happen. I loved it.
  • Melissa
    Melissa Sent on 08/17/2017
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    Our wedding was quite a while ago, but I saw our picture I knew I had to! We got married on the Hilton January 21st and everything went beautifully! The venue was amazing, and the guests raved about the food. My husband was even served Mac&Cheese and chicken tenders per his request. The value of the venue was phenomenal. The centerpieces and the cake being included was amazing and really helped us get the best bang for our buck! We chose to add more flowers to the table arrangements but the fee was incredibly reasonable. The cake was not only gorgeous but delicious as well, it was everything I could have dreamed of. The staff the night and the day of the wedding was beyond amazing. I dropped off all the decorations and they set everything up for us. The morning of the wedding we chose to get ready at the hotel, which caused me stress, but the staff was phenomenal. I called a few days before the wedding, and they suggested renting an attached parlor room. I was so glad that I did! It was a bit expensive but worth every penny, there was so much room and made getting beyond enjoyable. They were diligent and courteous all night long as well! I was afraid there would be a perpetual line at the bar because there was only one service station but the bartenders were so fast it didn't even matter! I could not ask for a more perfect night. However, there was one flaw. The wedding coordinator was changing what seemed like every couple of weeks. It was frustrating when I would try to email and get the run around. All coordinators were helpful but it was a stressful situation. Given this, I would still choose the Hilton over and over again, everything was perfect from the beginning of our day to the end. We even had chocolate strawberries and champagne waiting for us in our hotel room.
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