Hilton Garden Inn West Des Moines Reviews

Reviews

• Bridgette L. Sent on 11/04/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Marsha is a dream to work with!

  Marsha Lappin was so easy to work with. I could tell she cared about making our day the best from the first minute I talked to her. Fay Sullivan was also so supportive. I would highly recommend her team to anyone looking for a venue. They literally think of everything and they work so hard to make your day everything you want! Bonus they have things you can borrow (several size vases and mirrors) on the day!

  Marsha Lappin was so easy to work with. I could tell she cared about making our day the best from the first minute I talked to her. Fay Sullivan was also so supportive. I would highly recommend her team to anyone looking for a venue. They literally think of everything and they work so hard to make your day everything you want! Bonus they have things you can borrow (several size vases and mirrors) on the day!

• Featured

  Rachel Sent on 12/23/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Awesome experience/customer service

  Marsha was great to work with! Very personable and knowledgeable. We liked how the ceremony and reception was at one place. They have a nice, spacious area for the cocktail hour while they do the room flip. Guests could get up and walk around instead of having to remain seated at tables. There was a Bride's room available to get ready in and hold extra items. We also liked how the ballroom was available the Friday morning before so that we could decorate. The catering service was also great!

  Marsha was great to work with! Very personable and knowledgeable. We liked how the ceremony and reception was at one place. They have a nice, spacious area for the cocktail hour while they do the room flip. Guests could get up and walk around instead of having to remain seated at tables. There was a Bride's room available to get ready in and hold extra items. We also liked how the ballroom was available the Friday morning before so that we could decorate. The catering service was also great!
• Mike Sent on 05/14/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  working with Fay and Marsha the sales and event planners at this location made our day fantastic. they were always willing to help us tweak any detail and allowed us much flexibility other venues would not. Ultimately this is why we choose to go with Hilton Garden Inn WDM. Our wedding was gorgeous and affordable compared to other metro locations for larger weddings. The best part is Hilton did all the heavy lifting when it came to reception set up and clean up ( all tables and chairs were in place and set up at 6 am the day of the event). Overall i can't say enough for this venue and more so the staff that made our wedding reception fantastic.

  working with Fay and Marsha the sales and event planners at this location made our day fantastic. they were always willing to help us tweak any detail and allowed us much flexibility other venues would not. Ultimately this is why we choose to go with Hilton Garden Inn WDM. Our wedding was gorgeous and affordable compared to other metro locations for larger weddings. The best part is Hilton did all the heavy lifting when it came to reception set up and clean up ( all tables and chairs were in place and set up at 6 am the day of the event). Overall i can't say enough for this venue and more so the staff that made our wedding reception fantastic.