Hilton Garden Inn Des Moines/Urbandale Reviews

Every year since this property was built, I have personally attended numerous events at this venue (as a guest or volunteer, I was not the event planner or bride) including weddings, receptions, non-profit gala auctions, corporate meetings, banquets, etc. This venue has a great reputation and loyal, repeat customers.

In every instance, the event space (as well as the lobby and lodging space) was impeccably maintained and attractively appointed.

Everything about my experience was positive; the staff was engaged and professional, the food was delicious, the space was attractive and the parking was very convenient. I can't think of a single negative experience about this venue.

As a guest, I always have the impression that this staff is skilled and that they care about everyone having a memorable, spot-on experience. I always look forward to returning to this venue. I have yet to be disappointed.

This hotel is great to work with. They will accommodate every need you have to make the day special and easy. I would highly recommend using this hotel for your wedding reception.

Very nice accommodations, organized, event coordinator Miki and her staff were very helpful and efficient. The food and snacks were delicious. Our Conference went like clockwork. We will be back again next year :)

The staff team is EXCELLENT! Rooms are cozy and facilities are all updated and fresh & clean! Staff team is very responsive, detail orientated and strives to make every guest happy!

The staff is always extremely courteous and helpful. Hotel is beautiful, well-maintained and prices are extremely competitive.

As a meeting planner, I work with a lot of hotels. We have been holding our Annual Meeting and Fall Meeting at the Hilton Garden Inn for years now. They are nothing but professional and easy to work with. The value and price of the food & beverage and sleeping rooms is very reasonable and competitive. The easy access from the interstate is also a big bonus for our association. I have nothing but good things to say about the Hilton Garden Inn and that's why we keep coming back. I highly recommend them for meetings and receptions.

Wonderful experience. Extremely prompt, helpful, and considerate. Loved working with them and we were always so well taken care of. A completely stress free experience as a bride.

We were so completely satisfied "that is really not the word but for lack of a better word it will have to do". We were treated with such respect and so much
helpfulness. We were able to get exactly what we needed and our guests are still talking about the great time we all had. We so enjoyed the help and support we were
given and the suggestions that were presented so that we could pull this off. We would both like to say to anyone that was looking for a place and the right people
to help with any of the venue that are used for marriages to deeply consider the Hilton Gardens for there venues. They are very professional but at the same time take
the time to get to know you and to get familiar with what you need and what is important to you. We can't praise them enough, they are not only professionals at what they do they are friends that will be remembered forever.

Rose Mary Schira and her team did an excellent job in making our event a great success. They were responsive to our needs and provided great service. This property will always be our first choice.

Rose Mary and the Hilton professionals at the Garden Inn in Johnston, IA were excellent in providing us solutions and cost effective suggestions in the planning of our daughter's graduation party! I would highly recommend Rose Mary and the Hilton staff to you to help you in your event! Wonderful event!

I have been working with Rose Mary for several years and is always helpful to meet the needs of my customers. She is very flexible with my ever changing requests and I recommend working with her for any of your meeting needs.

Hilton Garden Inn did an outstanding job. I would recommend them to anyone! Rose Mary was outstanding to work with throughout the process! They were so easy to talk to and worked very hard to get everything perfect for me (the bride). The cost was great! They did not over charge and went above and beyond. The food was amazing, it came out hot, and it was very tasty. If I had to do it all again, I would without a doubt go with Hilton Garden Inn.

Excellent service highly recommend.

Fairly large space in a convenient location. Staff are very accommodating, I have been very impressed with the service I have received.

The amount of service is the best I found! Rose Mary is wonderful, thorough, and knows her stuff!

I've worked with Hilton Garden Inn in Johnston for tons of corporate travel. They are always accommodating and professional.

Very professional, exceptional services provided. I strongly recommend Rose Mary Schira for events that you plan at the Hilton Garden Hotel in Johnston, IA.

Had an amazing experience with the staff, rooms were very nice and clean, and the extra facilities were excellent!! Loved the breakfast as well.

The staff was very accommodating and flexible. Rose Mary was top notch and I had several rooms to book for several different dates. She made sure that I had all the paperwork that I needed to ensure that guest check-in was a very smooth process. She followed up several times and even popped by to introduce herself. I would recommend booking any event that you have at the Hilton Garden Inn Des Moines/Urbandale. Signed.. very happy customer!!!

The Hilton Garden Inn - Urbandale is top notch. While this was for my brother's wedding, I had the honor of assisting the bride on many detiails. The reception was beautiful and every detail was perfect. The coordinators are a step above the rest and really set this location apart from other vendors.

The staff is wonderful to work with; they are happily there to do anything they can to make your special occasion perfect for you. If you have an idea, share it with them and they will do their best to make it work.

Great location with easy access to I-80/I-35, close to entertainment. Lovely venue with outstanding service and caring staff. This site is a strong thumbs up!!!

The service we received from the very first contact with Rose Mary has been fantastic. She goes above and beyond! I would not hesitate to work with this facility. The food is excellent as well! They are very accommodating and responsive to any email or phone call.

I am a travel agent that needed meeting space and sleeping rooms for a small group with short notice. Rosemary provided excellent and quick service, I think the best I have ever received from a hotel sales rep. Thanks Again!

Everything was fantastic at the Hilton Garden Inn. They provided excellent service and were there every time we needed them. They allowed us to get in early and do our own DIY items etc and it was one less thing I had to worry about.

If you appreciate the ease of Hilton taking care of 90% of your reception needs, venue, decorations, food & bar, this is the place to go!

Everyone we spoke with, or corresponded with through email, were very courteous and professional! It's nice to know someone else is working with and for you, to take some weight of planning off your shoulders.

Hilton's head chef did a fabulous job with the food and working with us to accommodate our budget. They did a great job with the table decorations. Everything went extremely smooth at the reception and there were no problems at all.

My husband and I wanted a reception that spoke to things we liked- good food and time to enjoy everyone who had traveled to celebrate with us. Miki was great! She listened to a few different requests we had and was very accommodating with our different dietary needs.

Overall we had a great experience. As with every wedding there are issues. But they generally addressed all concerns swiftly and efficiently. For the Des Moines area, they are a very good option for brides planning on a tighter budget.