Skip to main content
Weddings

Hilton Orlando Buena Vista Palace Reviews

Hilton Orlando Buena Vista Palace

Hilton Orlando Buena Vista Palace

Orlando, FL
4.8 out of 5 rating, 58 Reviews
View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
58 Reviews
97% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

58
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
Weddingwire
4.8/5 58 reviews
Google
4/5 5458 reviews
  • S
    Stephen Sent on 05/19/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect Wedding Venue

    My now wife and I chose the Hilton Orlando Buena Vista Palace for our October 2018 wedding and we were not disappointed. This hotel situated only minutes from Disney Springs on the Walt Disney World Resort property, offers all the amenities one could ask for when planning a wedding.

    We looked at a variety of hotel ballroom spaces and they were rather traditional in setting. However, the Citron Ballroom at the Hilton Orlando Buena Vista Palace is so unique and did not deceive, as it's exquisite art deco soffits and high ceilings, makes you feel like you are in a space reminiscent of the 1920s.

    The offerings provided to us were just as amazing. For a reasonable price, we were provided chiavari chairs, colored linen options, an open bar, a space for the bride to get ready in prior to ceremony, an abundant array of food options for the cocktail hour and reception, and the list goes on.

    Our Catering Sales Manager Aubrey was absolutely fantastic and deserves high kudos for assisting us in creating our dream wedding. She was such a pleasure to work with. She answered all of our questions in a timely fashion and she even went out of her way to surprise us in securing the Presidential Suite for the night of our wedding.

    Since we had a lot of guests coming from out of town, we also decided to have the rehearsal dinner at the property as well. We chose venue 20Seven, an event space that overlooks the Walt Disney World Resort. The experience we had for this dinner was exceptional. We chose an Italian buffet featuring an abundance of offerings that did not disappoint the Italian families my wife and I have.

    The kitchen staff at this property should be commended, as the food was outstanding. Our wedding menu consisted of a Seasonal Roasted Pear Salad and Angus Braised Short Rib or Roasted Garlic Crusted Chicken. The meat was absolutely tender and the chicken did not lack flavor at all. The meal was so memorable that our guests are still talking about it!

    If you are looking for a place to have your wedding that offers an abundance of offerings that will not break your budget, then we highly recommend that you setup a site visit with Aubrey to see for yourself the wonder that is the Hilton Orlando Buena Vista Palace.

    Hilton Orlando Buena Vista Palace's reply:

    Hi Stephen and Chelsea! Thank you so much for your review. It was such a pleasure to work with you both and your families on such a special weekend! I look forward to our paths crossing again.
    Sincerely,
    Aubrey Gregg
  • Emma
    Emma D. Sent on 02/07/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing wedding venue👰🏻

    Had the most amazing day. Everything went so smoothly and everyone there was so helpful and made our day very special. I would highly recommend the Hilton as a venue for your wedding. Aubrey was brilliant and very helpful.

    Hilton Orlando Buena Vista Palace's reply:

    Hi Emma!
    Thank you so much for your review. It was such much fun working with you both and I hope you visit the Hilton Buena Vista Palace again this year.
    Sincerely,
    Aubrey Gregg
  • User2912074 Sent on 12/15/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Beautiful and spacious location
  • illustration stars

    Are you interested?

    Send a message
  • H
    Heather Sent on 11/21/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Buena Vista Palace was amazing and the perfect place for our wedding ceremony! Aubrey and her team were amazing! She was responsive and flexible throughout the whole planning process. She continually got back to any emails we sent her in a speedy manner. On the day of she was there to help us with all our needs! Our Captain of the night Orlando was also amazing and kept everything moving on schedule. The hotel was beautiful, our Guests enjoyed the lobby bar, the amazing pool with the lazy river, and the Character breakfast the next day. I would recommend it to anyone!
  • N
    Natalie Sent on 11/22/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I came across BVP when we found the 20seven venue. It was on the top floor of the hotel, and exceeded everything we ever imagined for our wedding day. The thought of watching fireworks at the end of our reception seemed perfect for us and our guests. The entire planning process could have not gone smoother thanks to the amazing team at BVP, especially Aubrey Gregg - who i amazing. She was so helpful and accommodating for all of our questions and requests. From the moment we walked into 20seven we fell IN LOVE with the view, and the overall room layout. The ability to have a 360 view of the city really provided the formal event space we wanted that met all the unique, romantic and formal ideas we had imagined. I HIGHLY recommend 20 seven to all brides who are planning a wedding with ~120 people, who wants the fancy classy reception with an amazing view of the city and Disney Springs.
  • L
    Lucy Sent on 10/19/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This venue is beautiful , we highly recommend this location for any special occasion .
    We knew from the moment we left the wedding showcase , our minds were set . We found our venue ! Aubrey , she's amazing ,made the wedding process smooth and stress free . She was efficient and extremely helpful with every email. All my quest loved the food and fabulous service . best wedding EVER ,Thanks to BVP!

    Hilton Orlando Buena Vista Palace's reply:

    Hi Lucy,

    I hope you are both doing well. Thank you for your review. Cheers!
  • C
    Carolyn Sent on 12/29/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had my ceremony here at the Buena Vista Palace out at the gazebo by the lake as well as a small cocktail reception. It was amazing. I loved my cake and the food was delicious.
  • P
    Melissa Sent on 08/31/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding was August 1st 2015 (just a month ago already!) This was a destination wedding and all guests were from Montreal, QC, Canada. I had visited all Orlando "Disney" wedding venues on a business trip in Orlando in June 2014 and the BVP was the one in the ones visited where I could see ourselves the most having our Disney wedding at. I didn't feel it was less of a "Disney wedding" because it was not with Disney Fairy Tale Weddings. I was pondering between the Swan & Dolphin and the new Four Seasons at first. The BVP was offering a beautiful ceremony area (the gazebo is just so romantic on the lake shore) with a cool breeze and a smaller, more intimate reception space for our estimated guest count of 40 people (the veranda room). Communication with Aubrey (catering manager at the BVP) was always very quick, transparent and fluid for the whole time. She is really easy to work with and furthermore, very flexible with what you have in mind in terms of food & beverage. Add-ons are very reasonably priced and she doesn't make u overspend for no reason. I was a little nervous at first when I finally decided to sign as there were not many food reviews and some hotel reviews on tripadvisor were not too great. After I signed, I sent my parents for a food tasting as they spend their Winters in FL and they said that the food was amazing. I did have the chance to go back to Orlando on a business trip by surprise and reserved a second food tasting with Aubrey and her catering team. The food was good but needed some tweaking. I was left in making a choice and Aubrey made that happen very easily. I also visited the hotel rooms and I do not know what these tripadvisor reviews are talking about... the rooms are big, clean and spacious! I do not regret in any way the choice of our wedding venue. I would recommend reviewing regularly with Aubrey on everything so you are always on the same page with your choices. If you want more details, please email me at poshmels@yahoo.com!

    Hilton Orlando Buena Vista Palace's reply:

    Thank you! We greatly appreciate you taking time to share your experience. Thank you for allowing us the honor of hosting your special day. We hope to see you in the future. Cheers!
  • S
    Shazeen Sent on 01/12/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My henna event and wedding reception were a dream come true! We could not have selected a venue that fit us better - it met all of our needs and Aubrey's service exceeded our expectations! She is prompt, warm & courteous, and professional. An overall pleasure. She met with my family and vendors on multiple occasions, to ensure that my big day went exactly the way I had always hoped. There were some last-minute hiccups that came up on their end regarding scheduling, but she worked with us to make sure that we would still get the ballrooms we agreed upon for each day, and that all of our vendors were accommodated and on the same page, to allow everything to fall into place perfectly. The venue itself is beautiful; we did all of our photos on-site, and there are plenty of nice spots inside and outside to capture these special memories. Our wedding reception was in the Empire ballroom, and it is so spacious and stunning. We were very grateful after both events, because everything flowed together so seamlessly and gracefully. My family and I cannot thank Aubrey and her team enough, for going above and beyond to make my special day as perfect as it was! Thank you so much, BVP and Aubrey, for putting me at ease through the process. I recommend everyone to consider BVP for their wedding venue!

    Hilton Orlando Buena Vista Palace's reply:

    Hi Shazeen,

    Thank you so much for your kind words. We hope you are both doing wonderful. We hope to see you again soon. Cheers!
  • User2196654 Sent on 06/25/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Aubrey and her staff were incredible. From signing the contract to the actual event you felt like royalty from the start. Aubrey was so helpful along the way and made sure everything was taken care of. The whole hotel staff (no matter their position) helped my guest at all times and made them feel welcomed. The food was incredible an my guest couldn't stop raving about it and the service they received. If you want a stress free day you need to book with Aubrey, you won't regret it!

    Hilton Orlando Buena Vista Palace's reply:

    Congratulations again. We cannot believe it has already been three months. Thank you so much for hosting your Wedding Day with the Buena Vista Palace Hotel and Spa.
  • A
    Aileen Sent on 01/12/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Buena Vista Palace was a great place to have our venue. For the price we paid and what all was included was fantastic. Aubrey was a breeze to work with! She was very flexible and very responsive to any needs or questions I had. It felt like it was too good to be true because of how easy everything was. Everything was literally everything we asked for. They also provided a bridal showcase for their location so we can choose what food we wanted. We asked for a specific plate to try and Aubrey made sure it was available for us to try. I can't thank Buena Vista Palace and Aubrey enough for how well everything went that night. Would highly recommend to any bride!!

    Hilton Orlando Buena Vista Palace's reply:

    Hi Aileen and Jermoe - It was so much fun working with you both and truly wish you all the happiness in the world. Best wishes and come and visit again :-)
  • User1493082 Sent on 01/02/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Our wedding was just beautiful at the Buena Vista Palace! The staff is so courteous and our guests raved about how awesome the set up was at the Palace as well as the food! I couldn't have pictured my wedding anywhere else! It was a perfect location next to Disney and the entire experience at the Palace certainly made my wedding memorable!

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your kind review. We are so happy to hear that you and your guests enjoyed your wedding. Best wishes to you in your new life together!
  • User1518921 Sent on 01/26/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We live in Central Florida and had great venue options everywhere! We were looking for a location that all of our guests would love for our Nov. 23,2013 wedding and find convenient since 95% of them were traveling from out of state. We selected the Buena Vista Palace because upon our first visit we felt welcomed and comfortable and it offered an outdoor ceremony space, an indoor reception space, a brunch location and rooms for guests all in one place with no additional travel needed. One big plus was that were able to have wedding discussions with Emily out of the main areas in a separate office which was a detail many other locations simply didn’t have. Emily was also fantastic. She gave us a sense of security that wedding planning and our special day would run smoothly. Emily had a showcase at the Buena Vista Palace this helped us talk with vendors that had done events there before, being a unique space we were grateful to have this opportunity to talk with experienced vendors as well as see possible event set up spaces. Both before and after we decided on our venue Emily would respond to emails promptly and was always calm, patient and professional. She put up with our indecisive moments and helped us make all the important decisions for the big day. She along with the staff at the Buena Vista Palace and my coordinator Angela Bachelor from All About the Details ensured my now husband and I were calm and relaxed throughout the wedding weekend! Our families raved about the food, location and all the details. They also loved the unique location and space that is 20Seven. We all loved that there was an area for dancing as well as quieter spaces for catching up with family and friends. My husband and I could not have selected a better venue for our wedding weekend! Thank you to the Buena Vista Palace staff especially Ms. Emily Johnson!

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your review! We are so happy that you enjoyed your entire planning process, and our wedding manager. Best wishes to you and your husband! We look forward to welcoming you back to the Buena Vista Palace soon!
  • L
    Leonardo Sent on 11/26/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Emily Johnson always demonstrates professionalism and provides flexibility at all times.

    Hilton Orlando Buena Vista Palace's reply:

    Thank you, Leonardo! We appreciate your compliments and are happy to hear that our Emily was so accommodating!
  • D
    Dominique Sent on 11/20/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This is THE place to get married!!! The whole process was so easy and stress free. We were provided the best wedding coordinator Angela Bachelor. Angela and her assistant Cassie did such an amazing job. I also would like to thank Emily Johnson for all her help. Their level of professionalism is untouched. We had such an amazing and beautiful wedding. The venue is exceptional , so gorgeous and magical. We would recommend anyone getting married to use them.

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your review. We are thrilled to hear that your wedding coordinator and the hotel exceeded your expectations! Best wishes to you and your husband!
  • S
    Sara Sent on 10/29/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Buena Vista Palace was the perfect place for our wedding! Family and friends came from all over to stay and celebrate with us. They were able to enjoy all of the amenities and had a great time! The staff was very attentive and friendly and the facilities were beautiful!! We had the ceremony at the gazebo and the weather was perfect! We had our reception up in 20Seven and everyone loved the view and the decor and it was so great to see the fireworks from up there! Thank you everyone there for making our wedding so wonderful!!

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your review! We are happy to hear that you and your guests enjoyed your beautiful event. Best wishes to you and we hope to welcome you back to the Buena Vista Palace again soon!
  • R
    Rebecca Sent on 10/04/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My fiancée and I had the pleasure of working with the Buena Vista Palace for our wedding. From the start, we found the staff to be completely professional and competent as well as warm and very friendly. The chef's worked with us on our special menu, accommodating our needs until it was just right.
    We were shown several options for our wedding, ensuring which one would be the best fit for us. Our guests said they found the rooms comfortable and the event outstanding.
    I would strongly recommend this venue for future weddings and other special events!

    Hilton Orlando Buena Vista Palace's reply:

    Thanks so much for your review, Rebecca! We really enjoyed working with you during the planning process and hope to see you and your husband back at the Buena Vista Palace sometime soon! Best wishes to you!
  • User1361249 Sent on 10/03/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had a wonderful experience for our wedding. Everything was beautiful and set up just the way we wanted. The food was awesome. The decorations provided by hotel were beautiful including the linens. The flowers provided in our package were beautiful as well. We used this florist for all our flowers for the wedding. All our guests have told us this was one of the best weddings they had attended. For our guests who stayed at hotel, they were very impressed with the rooms and the friendly staff.

    Hilton Orlando Buena Vista Palace's reply:

    Thanks so much for your review, Constance! We are so happy to hear that you and your guests enjoyed your wedding. Best wishes to you and your new husband!
  • G
    Gabriela Sent on 09/09/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would definitely recommend this venue.
    All employees are really nice & professional. They did an awesome job!

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your review! We are so happy to hear that you and your guests enjoyed your wedding here at the Buena Vista Palace. Hopefully we will see you here soon! Best wishes!
  • V
    Vanessa Sent on 08/21/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I planned my wedding from NJ so was a little nervous about how the big day would turn out. Angela Bachelor was recommended to us by Buena Vista Palace as a wedding coordinator and was instrumental in planning my day and ensuring everything went off without a hitch. Everyone at Buena Vista Palace was hugely helpful and so courteous to us and our guests from the moment we arrived to the moment we checked out. Emily Johnson, the Catering Manager, was a delight to work with and made sure that everything was covered and we were taken care of throughout the whole process; she even saved the day by quickly printing up some placecards for one of our reception tables that had been misplaced! Tina, our bartender, even went out of her way to create a special "Signature Drink" for our event! The wedding turned out more beautiful than I could have expected thanks to Emily, Angela, and the wonderful team of vendors recommended by Buena Vista Palace. I would definitely recommend this venue for any special occasion, it was well worth the cost and the service was beyond exceptional!

    Hilton Orlando Buena Vista Palace's reply:

    Thanks so much for your review! We are so happy to hear that you and your guests enjoyed your event. Hopefully we will see you at the Palace again soon! Best wishes!
  • S
    Sergio Sent on 08/16/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Emily and the Buena Vista Palace team rock! They were so attentive and went out of their way to make the evening a special one! Thank you all!

    Hilton Orlando Buena Vista Palace's reply:

    We are so happy you and your guests enjoyed your event! Best wishes to you!
  • B
    Brittany Sent on 06/28/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had our wedding reception at the Buena Vista Palace Hotel & Spa on June 15th. It was absolutely perfect! We couldn’t have asked for anything different. Emily went above and beyond to make our day that much more special. She was a joy to work with and reassured me (a stressed bride) through the entire process. Our wedding had around 150 guests, most of which were from out of town. Everyone who had stayed at the hotel was beyond impressed by the hotel as well as how friendly the staff was. We were told repeatedly throughout the night that this was the best wedding our guests had ever been to, and both of us being Italian that means a lot! If you choose the Buena Vista Palace, you will only have your expectations exceeded.
    -Brittany & Joey: June 15th, 2013

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your kind review, Brittany and Joey! We really enjoyed working with you both and are so happy to hear that you and your guests enjoyed your event. Best wishes to you both! Hope to see you at the Palace soon!
  • User1178718 Sent on 05/29/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I have no words to express how happy we were with everything. The communication was always prompt (Emily responded even when on holiday!), the understanding of being a long-distance planner, the reassurances....I can't thank you enough. And then, to top it all off, the service on the day was soooo impressive. The waiters were dressed to impress and ever so friendly. My guests couldn't have been in better hands. My first instincts won. Emily was like a long-lost friend from the very beginning and her dedication to our comfort and wedding shown through all the time. Thank you, to you and your team, for everything! PSAV uplighting was fab too! Gave a whole new meaning to picture perfect!

    Hilton Orlando Buena Vista Palace's reply:

    Thank you for your response, Myelani! We are so happy to hear that you and your guests enjoyed everything. When you get your pictures from your wedding, please feel free to post them on our Facebook page. We would love to see them. Best wishes to you! We hope to see you at the Palace again soon!
  • User1160022 Sent on 05/12/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Emily Johnson and Buena Vista Palace did a superb job hosting our Rehearsal Luncheon! Everything was spectacular from the dining set up, to the food, to the service provided. There were no disappointments and they deserve an A+ rating all around. We got way more than we paid for and we could NOT have asked for a more lovely event. Thank you Emily! I would recommend BVP for any occasion to everyone I know.

    Hilton Orlando Buena Vista Palace's reply:

    Thank you so much for your kind review! We are so happy to hear that everything exceeded your expectations. That is always our goal! best wishes to you and we hope to see you at the Palace again soon!
  • Tracy
    Tracy Sent on 05/05/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We got married in Knight's Hall Knave and had our cocktail hour and reception up in 20seven. Everything was perfect! Emily is absolutely amazing and so fun to work with, she is the reason we chose the Palace. 20seven is such a unique venue, there is nothing that compares to it. I loved the fact that from the ceremony, it was only a 20 foot walk to the elevators to take the guests to 20seven where the rest of the wedding was held. It was very nice considering some of my guests have knee problems. The food was amazing and the service was excellent! My guests were very impressed. My husband and I had such a perfect wedding. We love the Palace and love Emily!

    Hilton Orlando Buena Vista Palace's reply:

    Thanks so much for your review, Tracy! It was a pleasure working with you on your wedding day. We are happy to hear that you and your guests enjoyed the service, food and our staff. Hope to see you at the Palace again soon!
illustration stars

Are you interested?

Send a message