Hilton Orlando Buena Vista Palace Reviews

Hilton Orlando Buena Vista Palace

Orlando, FL

4.8 out of 5 rating, 58 reviews

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4.8 out of 5 rating

4.8

Excellent

58 reviews

Recommended by 97% of couples

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4.8 out of 5 rating
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Natalie Sent on 11/22/2016

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My husband and I came across BVP when we found the 20seven venue. It was on the top floor of the hotel, and exceeded everything we ever imagined for our wedding day. The thought of watching fireworks at the end of our reception seemed perfect for us and our guests. The entire planning process could have not gone smoother thanks to the amazing team at BVP, especially Aubrey Gregg - who i amazing. She was so helpful and accommodating for all of our questions and requests. From the moment we walked into 20seven we fell IN LOVE with the view, and the overall room layout. The ability to have a 360 view of the city really provided the formal event space we wanted that met all the unique, romantic and formal ideas we had imagined. I HIGHLY recommend 20 seven to all brides who are planning a wedding with ~120 people, who wants the fancy classy reception with an amazing view of the city and Disney Springs.
Vanessa Sent on 08/21/2013

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I planned my wedding from NJ so was a little nervous about how the big day would turn out. Angela Bachelor was recommended to us by Buena Vista Palace as a wedding coordinator and was instrumental in planning my day and ensuring everything went off without a hitch. Everyone at Buena Vista Palace was hugely helpful and so courteous to us and our guests from the moment we arrived to the moment we checked out. Emily Johnson, the Catering Manager, was a delight to work with and made sure that everything was covered and we were taken care of throughout the whole process; she even saved the day by quickly printing up some placecards for one of our reception tables that had been misplaced! Tina, our bartender, even went out of her way to create a special "Signature Drink" for our event! The wedding turned out more beautiful than I could have expected thanks to Emily, Angela, and the wonderful team of vendors recommended by Buena Vista Palace. I would definitely recommend this venue for any special occasion, it was well worth the cost and the service was beyond exceptional!
Beauty Sent on 12/10/2009

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The Buena Vista Palace was perfect for our special day. I wouldn't change a thing. The food, bar, rooms and service exceeded my expectations. We frequently visit the Hotel to just enjoy the atmosphere and to relax. This is the perfect venue to make sure your day goes as planned and is stress free.

Jackie Sent on 03/06/2013

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Our event was a magical evening. And every detail offered and provided was done with special detail. We wanted our guest to enjoy a wonderful meal with services included. The dinner was hot,delicious and served with great care and timing. The champagne was served right on time, the dinner courses were served promptly and coffee services came out with the cake! Remarkable! Day of set up was handled by Ryan,a staff member of the hotel,and he was so helpful even to the outside vendors! They remarked to us how helpful he was.
There were no emergencies to handle. I think because there was thorough communication all through the planning process.The planning staff was easy to reach by phone and email and they were prompt at all times
An extra note that we have noticed after the fact was how our tables were set. Dont know how you accomplish this but....all glasses,silverware napkins etc were set with precision!!! Our pictures were beautiful of Great Hall North!
The lighting,although an extra fee,was like the cherry on the sundae ! Breathtaking!!!
A destination wedding was unchartered territory for us but the Buena Vista Palace made it so easy and enjoyable
User1159201 Sent on 05/12/2013

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Emily Johnson and Buena Vista Palace did a superb job hosting our Rehearsal Luncheon! Everything was spectacular from the dining set up, to the food, to the service provided. There were no disappointments and they deserve an A+ rating all around. We got way more than we paid for and we could NOT have asked for a more lovely event. Thank you Emily! I would recommend BVP for any occasion to everyone I know.
Jennifer Sent on 11/07/2011

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Can't say enough good things about Ashley at Buena Vista Palace. We had our reception there. The ball room looked amazing! Ashley was on top of everything. He even got me some ice packs when I overheated in my dress. The communication leading up to the day was great too. Thanks!
Heather Sent on 11/21/2016

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The Buena Vista Palace was amazing and the perfect place for our wedding ceremony! Aubrey and her team were amazing! She was responsive and flexible throughout the whole planning process. She continually got back to any emails we sent her in a speedy manner. On the day of she was there to help us with all our needs! Our Captain of the night Orlando was also amazing and kept everything moving on schedule. The hotel was beautiful, our Guests enjoyed the lobby bar, the amazing pool with the lazy river, and the Character breakfast the next day. I would recommend it to anyone!
Lucy Sent on 10/19/2015

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This venue is beautiful , we highly recommend this location for any special occasion .
We knew from the moment we left the wedding showcase , our minds were set . We found our venue ! Aubrey , she's amazing ,made the wedding process smooth and stress free . She was efficient and extremely helpful with every email. All my quest loved the food and fabulous service . best wedding EVER ,Thanks to BVP!
Natalie Sent on 04/30/2012

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A huge thank you to Ben and Patti for all their help with our room blocks for the wedding. Considering we, as well as all our guests, were from out of town, we needed a great place to stay. We got that and more. Everyone was so wonderful, the rooms were clean and well furnished. All of our guests were so impressed with the hotel, its value, and its proximity to downtown Disney and the parks. All the extra perks like the spa, shuttles, and on site restaurant and bar were also great!!!
Michelle Sent on 05/28/2013

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Our wedding was beautiful! We had a great time and they made it very easy to plan.
User2914033 Sent on 12/15/2016

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Beautiful and spacious location
User1518960 Sent on 01/26/2014

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We live in Central Florida and had great venue options everywhere! We were looking for a location that all of our guests would love for our Nov. 23,2013 wedding and find convenient since 95% of them were traveling from out of state. We selected the Buena Vista Palace because upon our first visit we felt welcomed and comfortable and it offered an outdoor ceremony space, an indoor reception space, a brunch location and rooms for guests all in one place with no additional travel needed. One big plus was that were able to have wedding discussions with Emily out of the main areas in a separate office which was a detail many other locations simply didn’t have. Emily was also fantastic. She gave us a sense of security that wedding planning and our special day would run smoothly. Emily had a showcase at the Buena Vista Palace this helped us talk with vendors that had done events there before, being a unique space we were grateful to have this opportunity to talk with experienced vendors as well as see possible event set up spaces. Both before and after we decided on our venue Emily would respond to emails promptly and was always calm, patient and professional. She put up with our indecisive moments and helped us make all the important decisions for the big day. She along with the staff at the Buena Vista Palace and my coordinator Angela Bachelor from All About the Details ensured my now husband and I were calm and relaxed throughout the wedding weekend! Our families raved about the food, location and all the details. They also loved the unique location and space that is 20Seven. We all loved that there was an area for dancing as well as quieter spaces for catching up with family and friends. My husband and I could not have selected a better venue for our wedding weekend! Thank you to the Buena Vista Palace staff especially Ms. Emily Johnson!
Carolyn Sent on 12/29/2015

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I had my ceremony here at the Buena Vista Palace out at the gazebo by the lake as well as a small cocktail reception. It was amazing. I loved my cake and the food was delicious.
Jon Sent on 02/03/2011

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Angela Bachelor was AMAZING! The venue is beautiful, and the service is unparelleled!!!!!
Melissa Sent on 08/31/2015

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Our wedding was August 1st 2015 (just a month ago already!) This was a destination wedding and all guests were from Montreal, QC, Canada. I had visited all Orlando "Disney" wedding venues on a business trip in Orlando in June 2014 and the BVP was the one in the ones visited where I could see ourselves the most having our Disney wedding at. I didn't feel it was less of a "Disney wedding" because it was not with Disney Fairy Tale Weddings. I was pondering between the Swan & Dolphin and the new Four Seasons at first. The BVP was offering a beautiful ceremony area (the gazebo is just so romantic on the lake shore) with a cool breeze and a smaller, more intimate reception space for our estimated guest count of 40 people (the veranda room). Communication with Aubrey (catering manager at the BVP) was always very quick, transparent and fluid for the whole time. She is really easy to work with and furthermore, very flexible with what you have in mind in terms of food & beverage. Add-ons are very reasonably priced and she doesn't make u overspend for no reason. I was a little nervous at first when I finally decided to sign as there were not many food reviews and some hotel reviews on tripadvisor were not too great. After I signed, I sent my parents for a food tasting as they spend their Winters in FL and they said that the food was amazing. I did have the chance to go back to Orlando on a business trip by surprise and reserved a second food tasting with Aubrey and her catering team. The food was good but needed some tweaking. I was left in making a choice and Aubrey made that happen very easily. I also visited the hotel rooms and I do not know what these tripadvisor reviews are talking about... the rooms are big, clean and spacious! I do not regret in any way the choice of our wedding venue. I would recommend reviewing regularly with Aubrey on everything so you are always on the same page with your choices. If you want more details, please email me at poshmels@yahoo.com!
Stephen Sent on 05/19/2019

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Perfect Wedding Venue

My now wife and I chose the Hilton Orlando Buena Vista Palace for our October 2018 wedding and we were not disappointed. This hotel situated only minutes from Disney Springs on the Walt Disney World Resort property, offers all the amenities one could ask for when planning a wedding.

We looked at a variety of hotel ballroom spaces and they were rather traditional in setting. However, the Citron Ballroom at the Hilton Orlando Buena Vista Palace is so unique and did not deceive, as it's exquisite art deco soffits and high ceilings, makes you feel like you are in a space reminiscent of the 1920s.

The offerings provided to us were just as amazing. For a reasonable price, we were provided chiavari chairs, colored linen options, an open bar, a space for the bride to get ready in prior to ceremony, an abundant array of food options for the cocktail hour and reception, and the list goes on.

Our Catering Sales Manager Aubrey was absolutely fantastic and deserves high kudos for assisting us in creating our dream wedding. She was such a pleasure to work with. She answered all of our questions in a timely fashion and she even went out of her way to surprise us in securing the Presidential Suite for the night of our wedding.

Since we had a lot of guests coming from out of town, we also decided to have the rehearsal dinner at the property as well. We chose venue 20Seven, an event space that overlooks the Walt Disney World Resort. The experience we had for this dinner was exceptional. We chose an Italian buffet featuring an abundance of offerings that did not disappoint the Italian families my wife and I have.

The kitchen staff at this property should be commended, as the food was outstanding. Our wedding menu consisted of a Seasonal Roasted Pear Salad and Angus Braised Short Rib or Roasted Garlic Crusted Chicken. The meat was absolutely tender and the chicken did not lack flavor at all. The meal was so memorable that our guests are still talking about it!

If you are looking for a place to have your wedding that offers an abundance of offerings that will not break your budget, then we highly recommend that you setup a site visit with Aubrey to see for yourself the wonder that is the Hilton Orlando Buena Vista Palace.
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Dominique Sent on 11/20/2013

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This is THE place to get married!!! The whole process was so easy and stress free. We were provided the best wedding coordinator Angela Bachelor. Angela and her assistant Cassie did such an amazing job. I also would like to thank Emily Johnson for all her help. Their level of professionalism is untouched. We had such an amazing and beautiful wedding. The venue is exceptional , so gorgeous and magical. We would recommend anyone getting married to use them.
Ashley Sent on 10/12/2010

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BVP was beyond amazing to us. Our original venue had caught fire five months before our wedding, and we were stuck looking for somewhere else to have our wedding. The night that I contacted my vendors, my DJ had me on the phone with Angela, who is the wedding manager and we were discussing things.
They were able to work with my budget and made the wedding THE BEST it could possibly be. I think everyone was really loving the idea of the Orlando Magic theme too, so that made it even better. We had the catering manager all psyched for it and everything.

So, as far as a venue goes: We got married in the atrium. Absolutely GORGEOUS! I had a "grand entrance" coming down the elevator. The atrium is in a separate building, surrounded by rooms- so really the only downfall was that guests could watch the ceremony. That being said, Angela did a FANTASTIC job telling people to return to their rooms so that we had privacy.
We had our reception in the Great Hall ballroom. It is gorgeous! When the lights are dim, and with the awesome lighting we had. It was an amazing sight!
The food was amazing. The service was just as amazing.
And, the room we stayed in for the wedding was gorgeous! Super great view of Epcot at night time to watch the fireworks...
Everything about this place was a positive! The hotel itself is gorgeous, and it was great for our guests to be so close to Disney. A lot of them spent a day or two at the park either before or after the wedding.
Lisa Sent on 06/18/2012

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We could not have been happier with our choice of venue. Everything was perfect. The outdoor gazebo for the ceremony was absolutely beautiful and the ballroom was perfect. Emily made sure everything was taken care of and the staff at the palace could not have been more accommodating. The food was wonderful and everyone complimented us on it. Thanks to Emily and the staff of the BVP for making our wedding so special
Samantha Sent on 05/27/2012

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The Buena Vista Palace is a beautiful location and hotel! The wedding coordinator and staff were very helpful with everything we needed. The food was EXCELLENT and all of our guests were very pleased. We were supposed to have our ceremony outdoors, but we had to move it indoors due to weather. The staff helped make the banquet room look beautiful in just a sort amount of time. My husband and I were so happy to celebrate our special day at the Buena VIsta Palace!
Rebecca Sent on 10/04/2013

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My fiancée and I had the pleasure of working with the Buena Vista Palace for our wedding. From the start, we found the staff to be completely professional and competent as well as warm and very friendly. The chef's worked with us on our special menu, accommodating our needs until it was just right.
We were shown several options for our wedding, ensuring which one would be the best fit for us. Our guests said they found the rooms comfortable and the event outstanding.
I would strongly recommend this venue for future weddings and other special events!
User1361272 Sent on 10/03/2013

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We had a wonderful experience for our wedding. Everything was beautiful and set up just the way we wanted. The food was awesome. The decorations provided by hotel were beautiful including the linens. The flowers provided in our package were beautiful as well. We used this florist for all our flowers for the wedding. All our guests have told us this was one of the best weddings they had attended. For our guests who stayed at hotel, they were very impressed with the rooms and the friendly staff.
Andres Sent on 09/09/2013

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The wedding coordinator Emily Johnson was a pleasure to work with and really met every one of our needs effectively. She was very positive and professional. Even though the venue is a large hotel, it felt like our guest and us were the only ones there. The day of the event was better than expected, we really had no worries and were able to enjoy every detail our of wedding completely! I wish we would have eaten more. Their food buffet was amazing and very fresh. The staff really took care of us. We strongly recommend this venue for a wonderful event.
Emma Sent on 02/07/2019

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Amazing wedding venue👰🏻

Had the most amazing day. Everything went so smoothly and everyone there was so helpful and made our day very special. I would highly recommend the Hilton as a venue for your wedding. Aubrey was brilliant and very helpful.
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Sergio Sent on 08/16/2013

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Emily and the Buena Vista Palace team rock! They were so attentive and went out of their way to make the evening a special one! Thank you all!

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