8 User photos
Kasey B. · Getting married on 02/09/2022
I couldn’t be happier with Heritage Garment Preservation!! I left it to the last minute and was scrambling to find some way to preserve/clean my wedding dress after my wedding. Three days after my wedding, I moved 4500 miles across the globe and didn’t have any way to take it with me on the plane - so when I say I was scrambling, I really mean it! I did some google searching and I am SO GLAD that I found HGP. Not only did they do an INCREDIBLE job, but they were SO great with communicating and keeping me updated. I was worried about cost because the bottom of my dress also got significantly dirty on my wedding day, but HGP was very, very reasonable. I give them 14 stars out of ten!Sent on 12/28/2020
Heritage Garment Preservation's reply:Thank you Kasey for your kind words! We are thrilled that you are so pleased. It is our JOY to care for your treasure ... even 4,500 miles away :-)
Michele S. · Getting married on 10/11/2021
Very pleased with the outcome of having the remnants of my wedding gown cleaned. They took great care with the hand sewn beading. They were very friendly and professional and worth the 3 hour drive.Sent on 10/18/2020
Heritage Garment Preservation's reply:Thank you Michele for your kind review! We are so happy that you found us, drove the distance to give us the opportunity to care for your treasure. It brings us great JOY :-)
Katie L. · Getting married on 07/24/2021
Wedding gown restoration
They helped restore my mother's wedding gown from 1986 for me to wear at my wedding. The gown had some staining and discoloration but it was shipped back to me looking brand new! I cannot wait to wear it on my wedding day. They were also kind and kept in communication with us throughout the process. I can't recommend them enough.Sent on 04/15/2021
Heritage Garment Preservation's reply:Thank you Katie for your kind words! We are thrilled that you are pleased with the gown care that we provided. Much TLC went into restoring your Mother's Wedding Gown. Blessings to you and Congratulations on your upcoming wedding :-)
Michelle C. · Getting married on 07/09/2021
Heritage met all our needs
I have 2 daughters, both got engaged and planned to wed the same year. I ordered both packages for both gowns to be repaired, cleaned, preserved at same time. Before second daughter could get married the pandemic hit so we had to delay her wedding. Heritage Gown were so easy to work with. Suzanne was very professional working with me through the whole process. I would definitely recommend Heritage to all brides.
Reddick FLSent on 01/25/2021
Heritage Garment Preservation's reply:Thank you Michelle for your kind words. The HGP Team is thrilled that you are happy with the gown care provided. Your daughters' gowns are absolutely stunning!! Both made beautiful brides!!
Patricia R. · Married on 12/26/2020
Wedding Dress Restoration
I had a wedding dress from 1959. My mother wore it, I wore it and my daughter wanted to wear it. It had yellowed over the years and had brown and blue stains on it. It was silk. I sent it to Heritage Garment Preservation and Restoration and they did a beautiful job removing the stains, pressing it and getting it back to the ivory color it was.Sent on 01/06/2021
Heritage Garment Preservation's reply:Thank you Patricia for your kind words! We are thrilled you are pleased. Happy New Year to you and yours -
Tamara N. · Married on 12/19/2020
From the 80's
My daughter is getting married and just couldn't find the right gown. My dress was from 1983 and had yellowing and a few stains. Heritage cleaned it and fixed a few little things on it, and it looks perfect! With a few alterations, my daughter will have the dress of her dreams. Thank you Heritage for all you did.Sent on 06/08/2020
Heritage Garment Preservation's reply:Thank you Tamara for the kind review! We are thrilled that you are pleased with your wedding gown restoration. It brings us great JOY to know a bride is wearing the 'gown of her dreams' as she walks down the aisle.
Mary C. · Married on 10/10/2020
Cleaning of wedding giwn
They did an excellent job on my daughter’s wedding dress. They are fixed a bustle for the train.Sent on 10/31/2020
Heritage Garment Preservation's reply:Thank you Mary for the kind review! We are thrilled that you are pleased, it is our pleasure to care for your treasure :-)
Greg B. · Married on 03/22/2020
I had the best experience with them and I can’t say it enough my wife’s dress came back fabulous. There the best .Sent on 03/22/2020
Julie S. · Married on 11/08/2019
I would recommend to anyone
My dress came back looking immaculate. I would definitely recommend to anyone.Sent on 09/12/2020
Heritage Garment Preservation's reply:Thank you Julie for the review! HGP appreciates you taking the time to review us, the care provides and your satisfaction.
Karla · Married on 09/12/2019
Beyond my expectations!
Heritage Garment cleaned and preserved my gown beautifully. They made repairs where needed. Suzanne took so much time explaining the different options of preserving my gown. I also had my handbag and shoes cleaned and preserved. My gown was handled with such great care , as if it belonged to them. My gown traveled to and from in a very highly secure and professional way of tracking. Suzanne stayed with me throughout the entire process. Communication/response time was exceptional. End product is my gown, bag and shoes are preserved in a gorgeous muslin bag with a personalized label attached. I highly recommend this company to be trusted with wedding gown. You won’t be sorry.Sent on 02/17/2021
Heritage Garment Preservation's reply:Thank you Karla for your kind words. We are thrilled that you are pleased. I will share your comments with the HGP team, the ones who provide the TLC for your treasures! Blessings to you both :-)
Jo Brown · Married on 09/01/2019
Heritage Garment Preservation
Excellent service. Their staff was friendly and comforting regarding my daughter's wedding dress. Thank you!Sent on 01/19/2020
Barbara B. · Married on 07/13/2019
Their workmanship is phenomenal. I would highly recommend to use their services for all gowns.Sent on 01/04/2020
Jaimie K. · Married on 07/06/2019
Wow, just... wow.
I got married at my family farm on Kaua’i, Hawai’i. Land of red dirt, and stains that last forever. I did NOT hold back and partied the night away in my wedding dress. When I woke up the next morning and found my dress crumpled on the floor of our hotel room, now with a nice red “ombré” dye-job on the skirt, sweat and food stains, and with straps that had come undone, I was certain that it was a lost cause. I let my dress sit in my closet for a few months and decided that I couldn’t bring myself to toss it, and sent it off to Heritage Garment for cleaning. They called me after inspecting it, to make sure I knew that it would take a lot of work, and that I should t get my hopes up. I laughed it off and told her that I understood it.Sent on 04/28/2020
A few months later, my dress came back and to my surprise, it’s like new! Needless to say, I’m incredibly impressed and would definitely recommend them to anyone.
Heritage Garment Preservation's reply:Thank you so much Jaimie for the review! We are thrilled that you are happy. The team here at Heritage Garment Preservation LOVES caring for the treasures that come to us. Much TLC is given to each one, for every gown is unique and special :-)
Savannah D. · Married on 04/04/2019
Heritage was fast and easy to work with. There was very little to do on my end and they got my dress back to looking like new.Sent on 05/06/2019
Jennifer · Married on 09/22/2018
So easy & stress free
I was so nervous to get my wedding dress cleaned. I looked a bunch of local places, but just did not feel comfortable using them. I was so happy with Heritage and the work they did on my dress. They were also so easy to communicate with-- even with COVID going on.Sent on 06/09/2020
Heritage Garment Preservation's reply:Thank you Jennifer for the kind review! It was our JOY to care for your treasure ... even during COVID times :-)
Sloane · Married on 09/21/2018
Fantastic communication, pricing, and care of my wedding dress!
I had a great experience with Heritage Garment Preservation. My wedding dress had been hanging in my closet for over a year after our wedding and I had no idea what to do with it. I knew it needed some TLC - there were some stains and a few tears - but I didn't know who to send it too and I didn't want to spend a lot of money. I found Heritage online, they were popping up everywhere and had great reviews, so I pulled the trigger. The representative who worked with me was fantastic, there was great communication and she explained every step along the way. The price was very reasonable. When I got my dress back, it came in a nice box that had custom details about our wedding. I highly recommend using Heritage!Sent on 04/20/2020
Samantha · Married on 08/02/2018
I was so happy when I received my gown in such beautiful condition after being sent away to Heritage. As you can imagine, it was a little nerve-wracking to send away such a special (an expensive) gown, but I was so pleased to see how much care and detail was put into the entire process. They communicated very promptly and were always keeping me in the loop with every step of the process. It was worth every penny!Sent on 11/20/2018
Megan · Married on 07/28/2018
When I decided to wear my grandmothers wedding dress that dates back to 1953, I knew I had to find a trusted company to restore it. The dress had not been properly stored and required extensive cleaning and care. Heritage garment preservations did an amazing job restoring my grandmothers dress. They maintained contact throughout the whole process and discussed with me all plans for restoration. I couldn’t be happier and I cannot wait to walk down the aisle in my grandmothers vintage wedding dress!Sent on 01/09/2018
Martha · Married on 06/23/2018
The wedding gown was expertly cleaned, mended and wrapped quickly and sent back to us ahead of schedule. Several emails kept us informed of its progress. Very convenient and professional!Sent on 10/05/2018
Lindsey · Married on 06/10/2018
I really can't say enough about how wonderful Heritage Garment Preservation was in cleaning my wedding dress. My poor hemline had been relatively destroyed, as it poured rain on my wedding day for an outdoor ceremony, and my dyed-blue shoes bled all over it! That in addition to just the wear and tear of being outside and dancing/having the dress danced on, really made a mess of things. Adding to challenge was that the dress was a fairly elaborate lace. But I never had to worry!! HGP worked some magic on my dress, and it's honestly just like new. They were also wonderfully responsive, sending me updates at every single step of the process.Sent on 09/16/2018
AND, not knowing what I really needed (Or what they were really capable of doing) I initially just paid for the basic cleaning. When they received the dress and evaluated things, they messaged me about what the addition damage was, that they could take care of it, and a completely fair and reasonable price for the additional cleaning. It was easy and straightforward to pay the additional charge and get everything squared away. I would absolutely recommend their services to absolutely anyone needing their wedding dress cleaned!!
Nancy A. · Married on 06/02/2018
Heritage Garment Preservation
Excellent service and looks beautiful. My daughter is very happy. Thank youSent on 02/14/2019
Lisa H. · Married on 06/02/2018
Great service throughout the entire process. Friendly staff.
My daughter's wedding gown was heavy lace from head to train. I didnt know who I would be able to trust to clean and preserve the gown properly until I found Heritage Garment Preservation. Suzanne was so friendly and very knowledgable of the proper techniques on cleaning the gown. She was very thorough every step of the way. They are excellent on staying in contact throughout the entire process. I would highly recommend HGP for your gown cleaning and preservation needs!!Sent on 11/10/2020
Heritage Garment Preservation's reply:Thank you Lisa for your kind words! We are filled with JOY that you are pleased. Your daughter made a beautiful bride, and what a lovely gown. It is our pleasure to care for your treasure. Happy New Year to you and yours -
Meredith W. · Married on 04/28/2018
I used Heritage Garment to have my own gown cleaned (Rebecca Ingram Allison) and to have my Mom's gown from 1976 restored. Sending both gowns together got me a discount. They did an incredible job on both gowns. My Mom's gown was yellowed with some large brown stains from years of being in a cardboard box in the attic. After Heritage's work, her gown is good as new. I couldn't believe it. And both dresses came back safely, they even returned the garment bag I'd used for my gown which I wasn't expecting. The whole process will take a long time, but the finished result is absolutely flawless.Sent on 11/13/2018
Dale B. · Married on 04/28/2018
I reviewed a few sites and decided upon Heritage to preserve my daughter's gown. I ended up choosing the museum quality option. Chanda was the best, dealing with answering all my questions and concerns. The gown and detachable train, packaged and preserved separately, as I had requested, were delivered perfectly. I took the dress and immediately hung it in a closet and the train was packaged in a wonderful box which I was able to put under a bed. They answer your emails in a timely fashion as well as being reachable by phone. I am so happy that I chose Heritage and would not hesitate to refer them to anyone who wants to preserve their gown.Sent on 08/12/2019
Jennifer · Married on 04/06/2018
Heritage did a wonderful job cleaning and repairing my wedding gown when I married my husband the first time. They went above and beyond my expectations. Now I can wear my beautiful gown when I marry my husband again next weekend.Sent on 06/11/2018