Hartwood Acres Mansion Reviews

13 | Pittsburgh, PA
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13 Reviews for Hartwood Acres Mansion

Recommended by 94% of couples

4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.8
  • Value 4.7
  • Average response time 4.5

Awards

13

9 User photos

Order by:
  • K

    Kelly W. · Married on 09/01/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfecto!!

    From our first venue tour to our wedding day, we had a fantastic experience working with staff at Hartwood Acres. The venue is breathtaking (we used the pavilion, terrace and garden). Our guests loved the setting and the walkability of our events. Shaunden and Sarah were so helpful the entire time! They helped us think through locations for the cocktail hour, ceremony and reception and setup an online diagram for us to review. They made all changes we requested and were so patient! Also their help with the table scape planning and coordinating certain vendor related tasks took so much stress off our plate! Shaunden facilitated our wedding rehearsal and was so accommodating! She had answers to all our questions and was just so helpful with last minute vendor needs. I can’t say enough about how awesome it was to work her and how much stress was taken off my plate. Thank you ladies for helping make our wedding so special and stress free!!! (Photos from Lisa West who is also awesome!!)

    Sent on 01/06/2020

    Hartwood Acres Mansion's reply:

    Kelly,
    First off, thank you so much for choosing Hartwood Acres as your wedding venue! We strive to make the planning process as stress free as possible for all of our clients. We are glad to hear that we were able to help make this an easy and memorable experience for you and Eric. It was wonderful working with you both! We wish you a lifetime of love and happiness!
  • Natalie

    Natalie · Married on 08/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Hartwood is seriously the best

    Hartwood is extraordinary! Every single space is beautiful, a historic landmark that looks like a Tudor palace but was built for a suffragette? Iconic. We used the terrace, got ready in the bridal suite inside the house, had our cocktail hour in the beautiful formal gardens, and the reception in the gorgeous grand pavillion. And all things considered the venue isn't crazy expensive compared to anything approaching similar quality in Pittsburgh. I've seen weddings where the venue is pretty meh and folks make a statement wall to have one nice picture backdrop. We have the opposite problem where there are too many stunning areas to photograph, including the sculptures in the park on the way in. Deciding on where to go with your photographer is gonna be the hard part for you, which is the best possible problem to have.

    That said, the place itself is so gorgeous that people probably would excuse bad service. Like if a trained chimp was in charge of managing this place we'd have still been like "we HAVE to get married here we'll make this work". So its even more above and beyond that Shaunden and Sarah are EXCELLENT at their jobs. Warm, thoughtful, organized, deeply competent. We booked in February 2018 for our August 2019 wedding. They came in part way through after we had booked and Alexandria (the old coordinator) had left. It was so smart of the county to leverage Hartwood. Hiring two people was a great idea - Alexandria was nice, but visibly overworked. Shaunden and Sarah stepped in to the new job without missing a beat, which is great when your venue coordinator leaves 6 months before your wedding date! They ordered new chairs and tents that we could get excited about. They had great insight into running the day smoothly. These two women are leveraging the incredible potential of an already great space to the fullest extent.

    Even the couple things we were worried about as potential snags didn't become an issue!
    Because it's a historical landmark with a lot of valuable artifacts, the committee in charge of it is very understandably a little specific about using the actual house, but we had as much time in the bridal suite and other room as we needed! My (now) husband and I met at Pitt but currently live in New York and don't have much family in the area- we were worried that navigating the car trip from our downtown hotel options would be difficult for out of town guests who are unfamiliar with the ugh... lets just say quirks? of driving in Pittsburgh. We sent specific instructions to guests a few days out and literally no one had trouble getting there.
    Part of my day job is event planning (I work in nonprofit development so lots of galas and other fundraising events) so I've seen some crazy terrible and some truly amazing vendors in my time. I was blown away buy how well Hartwood works as a venue- from its natural gorgeousness to the great people managing it. So many guests commented on the beautify of the location. My mom called it spectacular, that even great photos don't do it justice in person, one of my friends even jokingly tagged the location as Pemberly on instagram, which made my day.

    We'd recommend Hartwood to anyone and everyone! (also sorry I ended up writing a novel length review!)

    Sent on 08/18/2019

    Hartwood Acres Mansion's reply:

    Natalie,

    What kind words! Shaunden and I are so pleased to hear of the wonderful experience you and Andrew had at Hartwood Acres Mansion.

    When Shaunden and I stepped into this position, our #1 goal was to meet with every couple who had been booked by the previous coordinator, to ensure them that their wedding day would go off without a hitch.

    Thank you for trusting in us, and for your patience and understanding as we transitioned into this position.

    You and Andrew were a joy to work with. We wish you all the love and happiness in the world! Congratulations again from all of us at Hartwood! xo
  • Deirdre

    Deirdre E. · Married on 07/27/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Flexible and Caring

    They helped make the day a wonderful experience! We did a lot of DIY stuff and they were very flexible with us. Sarah is amazing. I sat on berries ( go figure!) and she helped me out with a tide pen and saved the day. They went through a bunch of different floor plans with us and were able to figure something out that worked for us. It was great. Both Sarah and Shaunden are super helpful and accommodating. The team is super sweet and helpful. Would recommend to a friend.

    Sent on 09/09/2019

    Hartwood Acres Mansion's reply:

    Deirdre,

    We are pleased to hear that your experience with us was a pleasant one! Your event, from the lighting, to the band was spectacular! Thank you for choosing Hartwood Acres Mansion to host your wedding day! Congratulations again to you and Pat!
  • Amanda

    Amanda L. · Married on 06/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing venue and staff

    Everyone we worked with was so nice! I couldn't recommend them as a venue for a wedding more!

    Sent on 06/26/2019

    Hartwood Acres Mansion's reply:

    Thank you, Amanda!
    It was such a pleasure hosting your wedding. What a beautiful day you had!
    Best wishes to you and Nick begin your chapter as husband & wife!
  • Chrissy

    Chrissy C. · Married on 06/17/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful!!

    The venue was beautiful, despite the rain. We were reluctant to use the tent, but it was much prettier than I anticipated. The girls were all very helpful and too the stress off of me!

    Sent on 06/21/2019

    Hartwood Acres Mansion's reply:

    Chrissy & Brian -

    Thank you so much for the kind words. We were honored to be a part of your wedding day. We wish you both all the best as you begin this new chapter as Husband & Wife! Congratulations!
  • K

    Kaylen · Married on 07/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding 3 weeks ago at Hartwood Acres Mansion on their grass terrace. Guests are STILL talking about how beautiful the venue was, describing it as either "a lush fairytale" or that they felt like there were "at a mansion in Italy". It was secluded and private, and so beautiful it was breathtaking. Ann, who is the coordinator on the property, is so sweet and easy to work with. I highly recommend taking a look at this venue, there are lots of options for ceremony locations and you wont regret it!!

    Sent on 08/15/2017
  • M

    Marc · Married on 06/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Ann was AMAZING! she made us feel like we were priority and she did not sweat the small stuff. We were very lucky to have her support.

    Sent on 08/01/2017
  • L

    Lynn · Married on 07/19/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had an absolutely wonderful time with out wedding at Hartwood Acres. The venue is absolutely gorgeous and the staff were incredibly accommodating and helpful both prior to the wedding and on the wedding day. It is also a very affordable venue. I highly recommend it, especially for outdoor weddings.

    Sent on 08/15/2013
  • Nick

    Nick E. · Married on 06/21/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A perfect outdoor Wedding

    We decided to get married at Hartwood Acres pretty early on, and throughout the process everyone there were incredibly helpful to get things together for our day just the way we wanted it.

    The coordinators Sarah and Samantha were wonderful to work with, and seemed just as excited about our wedding as we were!

    For anyone looking for a magical outdoor wedding venue, I would recommend Hartwood Acres without doubt!

    Sent on 06/25/2019

    Hartwood Acres Mansion's reply:

    Nick and Amanda -
    Thank you so much for the kind words! We are pleased to hear of your positive experience with us at Hartwood Acres Mansion.
    Congratulations and best wishes to you both!
  • S

    Shayne · Married on 04/20/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    a beautiful wedding!

    We couldn’t have imagined a better venue for our wedding. We received numerous compliments from our guests about Hartwood and it’s impeccable grounds. Sarah and Shaunden were always available to answer any questions and to make any changes we requested. They both put me at ease. Molly was on-site the day of our wedding and she truly knocked it out of the park. She was wonderful and anticipated all of our needs before we even had to ask. We were able to bring in all of our vendors which allowed us to make our day exactly how we wanted it. It was truly a fairytale wedding!

    Sent on 10/16/2019

    Hartwood Acres Mansion's reply:

    Hi Shayne,

    Thank you for the review. We love hearing about our clients positive experience with us. We are so glad to hear that you and Scott had the wedding of your dreams! Shaunden, Molly and myself thoroughly enjoyed working with the two of you. We wish you all the best!!
  • R

    Roberta · Married on 07/03/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What an exquisite, stunning site! We made use of the Formal Garden for the ceremony, the Terrace for hors d'oeuvres and the new beautifully sited Pavilion for the reception. Ann was super helpful -- there are a lot of details that she helped us with including suggesting that we rent golf carts for our older guests. She coordinated very well with our caterer, Common Plea. We were lucky to have beautiful weather and the wedding was gorgeous.

    Sent on 08/01/2017
  • J

    Jordyn S. · Married on 07/14/2019

    4.6
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Incredibly beautiful place to have a wedding

    We loved having our wedding at
    Hartwood Acres! It was a beautiful location for our wedding! Our guest enjoyed the outdoor, open air feel with the incredible mansion in the backdrop.

    Sent on 09/05/2019

    Hartwood Acres Mansion's reply:

    Hi Jordyn,

    We are thrilled to hear that you, Travis, and your guests had a wonderful celebration here at the mansion!

    I apologize if you felt there was any lag time in our communication. We always strive to be as prompt as we can when responding to our clients.

    We wish you and Travis a beautiful life together!
  • Allie

    Allie · Married on 07/25/2020

    1.8
    • Quality of service:
      2.0
    • Responsiveness:
      1.0
    • Value:
      2.0
    • Flexibility:
      3.0
    • Professionalism:
      1.0

    Very Difficult

    We planned our wedding during Covid, so that obviously made things a lot more difficult. We were so much looking forward to having our reception at Hartwood Acres, but had an extremely difficult time getting any information about restrictions at the venue, only to find out through our caterer what restrictions would be put in place. Thankfully we got a full refund but I was very disappointed with how little communication we received as we were trying to plan our wedding.

    Sent on 08/08/2020