Graystone Banquet Hall Reviews

Reviews

• 3635E19C41D9B6393A37736B699002860Abb949D Sent on 10/22/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Lewis Wedding 10-5-19

  I cannot say enough great things about this hall and the amazing women that runs/owns it! Laura was nothing short of amazing and made this a breeze. Their prices are great, the hall is absolutely beautiful and I was filled with questions the entire year that we were in contact and she never ever had a problem helping me and almost always returned my phone calls the same day. Very flexible with meeting times and very thorough when explaining everything. We also used her for chair covers and they were beautiful. Our reception was perfect because we had the perfect venue! I highly recommend Graystone and anything else wedding related that Laura has to offer. I would 100% book them again, but let’s hope I never need to LOL. Thanks for an amazing wedding reception Laura and the team at Graystone! ❤️

  I cannot say enough great things about this hall and the amazing women that runs/owns it! Laura was nothing short of amazing and made this a breeze. Their prices are great, the hall is absolutely beautiful and I was filled with questions the entire year that we were in contact and she never ever had a problem helping me and almost always returned my phone calls the same day. Very flexible with meeting times and very thorough when explaining everything. We also used her for chair covers and they were beautiful. Our reception was perfect because we had the perfect venue! I highly recommend Graystone and anything else wedding related that Laura has to offer. I would 100% book them again, but let’s hope I never need to LOL. Thanks for an amazing wedding reception Laura and the team at Graystone! ❤️
• Jessica Sent on 07/23/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Professional and Patient

  Laura, the hall manager was fantastic to work with through this process. She was able to show me the hall multiple times and give me example layouts of prior weddings. Laura was patient and very helpful through the /year and a half process I had of planning my 7/13/19 wedding.

  Laura, the hall manager was fantastic to work with through this process. She was able to show me the hall multiple times and give me example layouts of prior weddings. Laura was patient and very helpful through the /year and a half process I had of planning my 7/13/19 wedding.
• Allison Sent on 06/28/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Graystone was perfect for our reception. I loved the stage for the bridal party to set on. It was perfect size to have all 25 tables plus a huge dance floor. Laura was great to plan with. With the heavy amounts of rain we had on our wedding day, the hall did experience some flooding; however, there were people there all evening taking care of it. Our reception continued on and it did not wreck a thing! Thank you Graystone!

  Graystone was perfect for our reception. I loved the stage for the bridal party to set on. It was perfect size to have all 25 tables plus a huge dance floor. Laura was great to plan with. With the heavy amounts of rain we had on our wedding day, the hall did experience some flooding; however, there were people there all evening taking care of it. Our reception continued on and it did not wreck a thing! Thank you Graystone!
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• Kim Sent on 09/17/2018
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  Graystone was an excellent venue for the number of people we had, which was 300. It was cozy but there was plenty of space for people to dance and move around. Laura was accommodating and attentive to our needs.

  Graystone was an excellent venue for the number of people we had, which was 300. It was cozy but there was plenty of space for people to dance and move around. Laura was accommodating and attentive to our needs.
• Andrea Sent on 10/10/2012
  4.3 out of 5 rating

  4.3
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  I heard positive feedback from other people who had their wedding receptions at Graystone, so I checked them out. I thought Laura was really friendly and helpful and the cost was affordable. The staff was very friendly and the hall looked SO beautiful.

  I heard positive feedback from other people who had their wedding receptions at Graystone, so I checked them out. I thought Laura was really friendly and helpful and the cost was affordable. The staff was very friendly and the hall looked SO beautiful.
• 
  User2041926 Sent on 02/17/2015
  4 out of 5 rating

  4.0
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    5.0 out of 5 rating
    5.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    3.0 out of 5 rating
    3.0

  It was frustrating to only be in the hall a certain amount of time the night before without paying extra, even though they didn't have another event scheduled. There's rules about what you can hang without having to pay someone. They charge extra for certain caterers. The hall was a reasonable cost though and it fit everyone very comfortably.

  It was frustrating to only be in the hall a certain amount of time the night before without paying extra, even though they didn't have another event scheduled. There's rules about what you can hang without having to pay someone. They charge extra for certain caterers. The hall was a reasonable cost though and it fit everyone very comfortably.
• 
  User967590 Sent on 10/10/2012
  3.8 out of 5 rating

  3.8
  • Quality of service
    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  Had a great time, I would rent again

  Had a great time, I would rent again
• Jessica Sent on 06/27/2020
  3.6 out of 5 rating

  3.6
  • Quality of service
    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  2020 Wedding

  The rental pricing was reasonable for the size of the hall. We had a couple issues with last minute changes due to covid-19 restrictions. I know the host was fairly new, but I think she should be more knowledgeable about policies, pricing and procedures so more questions are answered upfront instead of going back and forth waiting for answers. It was already difficult to have a wedding during the pandemic with the guidelines we had to follow, but for the owner to be there harassing my guests (couples standing together) was very unacceptable! Most of the staff was friendly but there was a couple that were rude.

  The rental pricing was reasonable for the size of the hall. We had a couple issues with last minute changes due to covid-19 restrictions. I know the host was fairly new, but I think she should be more knowledgeable about policies, pricing and procedures so more questions are answered upfront instead of going back and forth waiting for answers. It was already difficult to have a wedding during the pandemic with the guidelines we had to follow, but for the owner to be there harassing my guests (couples standing together) was very unacceptable! Most of the staff was friendly but there was a couple that were rude.

  Graystone Banquet Hall's reply:

  Hello Jessica,
  You will be happy to hear that Graystone Hall is now under new management. We are very excited about what the future holds and I assure you the customer service is our top priority.