Goels Plaza Banquet & Conference Center Reviews
Reviews
4.3 out of 5 rating
4.3 out of 5 rating
10 Reviews
86% recommend it
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![Rubella]()
Rubella Sent on 08/28/2018Rating this place a five out of five, due to the fact that they care so deeply for each and every event, and they go above and beyond to make their clients happy! -
![Nil]()
Nil Sent on 07/20/2018Before I begin the review, you should know: 1) We had 440 guests at our wedding, 2) We had 500 guests at our reception, & 3) The wedding and reception were in the same room! Sounds like a logistical nightmare, right? Not at Goel's Plaza. We are so happy that we choose to have our wedding and reception here. If you have a large wedding, this place is big enough. They also do smaller weddings! This place was just perfect for us. We wanted a truly custom feel for our wedding, so their flexibility was valuable to us. When we looked at other venues, it was like everything had to be done their way. At Goel's, they ask want you would like, and if they can accommodate it, they just do. The professionalism they run the venue with shines through, so not only was the experience great for us, it was great for our guests too. We got high praise from our guests for the bartenders, and we did not even pick them. Goel’s did! These kinds of things go a long way in making your special day that much more magical. We had ample time to set up for the wedding because there were no events at Goel's the day before. So, we felt great about the wedding. Our biggest concern was what the place was going to look like when we returned for the reception. It was not until we returned that we realized that Goel's was as invested in the look and feel of our event as we were. While our guests enjoyed a cocktail hour in the hallway, we snuck into the banquet hall through the backdoor to see the event space. This was a make or break moment because I did not know what we were going to see. Literally everything was set up. There were no workers in there, just my DJ doing a sound check. They even put snacks at the sweetheart table in case we did not have a chance to eat. People often say that your wedding day is so stressful and you do not really get a chance to enjoy it. That was not our experience. We had so much fun. It was a truly magical day for us thanks in no small part to the folks at Goel's! -
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User2953214 Sent on 01/19/2017When we first decided to go with this venue we were excited and thrilled because we had to switch venues a couple months before our wedding . However our feelings greatly changed when we found out 2 weeks before the wedding our wedding rep would be working somewhere else . Management never told me when I went in for meetings I had to ask ! But what really bothered me was that so much information that we were told Yes to was changed and things started taking a negative turn since we were working with a new wedding rep . Management did not take into account that wrong information was given to us and he didn't even try to work with us knowing the correct information wasn't given . For example we were told that for extra hours for rehearsal would be $25 per hour but that night we had to get a extra hour and it was $100.00 ! And even after we paid 100.00 the rude Owner came in while our wedding party was leaving and cleaning up sayings time is up and starting cutting the lights off and on ! And even yelled at my Fiancée ! The owner is the issue at this venue the staff is amazing but everything has to go through him and he doesn't understand the needs of clients or has compassion ! And the day of the wedding he moved our cups which we were told we could leave at the bar station and no one could find them ,found out he gave us a different pack of cups (that had been opened)but couldn't tell us were our original cups were I assume he misplaced them ! But to make matters worse we paid for additional hours for the wedding since we were advised to do ,so the event could run smoothly . But we ended up not using the additional hours the owner was passive at first saying he didn't know if we could get our money back because it hasn't been done in the past and he will leave it up to the accountant . So days later he used the excuse of my dj leaving 5mins after the wedding party left to not give us our money back ! He is very stingy and selfish I don't recommend anyone here!Goels Plaza Banquet & Conference Center's reply:
Hello - We want to sincerely apologize for your negative experience in our venue. We have shared the feedback with our team and mitigated our approach where needed. While this is no excuse, we changed the event coordinator to ensure the right information was getting passed along. We want to make things right, so please let us know how else we can serve you and your guests better. We look forward to hearing from you and earning back you business.
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