Skip to main content
Weddings
ARE YOU A VENDOR?

Five Star Banquet Hall Reviews

Five Star Banquet Hall

Five Star Banquet Hall

Long Island City, NY
3.8 out of 5 rating, 15 Reviews
View more information

Reviews

3.8 out of 5 rating
3.8 out of 5 rating
15 Reviews
75% recommend it
Write a review
  • Quality of service
    3.8 out of 5 rating
  • Average response time
    3.7 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.8 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
Write a review

Awards

15
WeddingWire Couples' Choice Awards 2020 Winner
  • A
    Ariani G. Sent on 09/16/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    I was at a party here recently. I had a really good time, good food, lots of drinks, and a lot of space to dance. Beautiful decorations and venue.

    I was at a party here recently. I had a really good time, good food, lots of drinks, and a lot of space to dance. Beautiful decorations and venue.
  • M
    Melissa P. Sent on 01/21/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Luxurious place and great experience

    We had the best experience ever for our last minute wedding. Must talk to the general manager, Karina. She literally went beyond her role to make us comfortable. Would recommend the place in a heartbeat. They were also very accommodating to our ethnic wedding which is very hard to find in wedding venues.
  • M
    Mark B. Sent on 02/19/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly Recommended!

    Mark and I are so grateful to have had the opportunity to work with Mr. Arun and Five Star Banquet Hall. Mr. Arun and his team were extremely professional and provided quality customer service. The catering was perfect! They went above and beyond the call of duty. It's because of Mr. Arun and Five Star that we even had a wedding at all! 6-weeks from the wedding we had no decorations, linen, flowers, favors, etc. For the ceremony and reception. With a few phone calls, Mr. Arun came in and saved the day! Within weeks, his staff put together a portfolio of lovely flowers, décor, drapes, etc. , and we knew we were in good hands. We received wonderful feedback from family and friends on how lovely, professional, and creative the decorations were... Especially the fresh flowers and bouquets, lighting and the crystal tree arrangements around the room! Most importantly, Mr. Arun & Five Star staff made us feel apart of their family, and made sure we were taken care of. We have already recommended Five Star to our friends! Sincere thanks and gratitude, Mark & Pamela Bernard (02/18/2019, Westbury, NY)
    • illustration stars

    Are you interested?

    Send a message
  • J
    John K. Sent on 02/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Outstanding Affair

    Thank you so so much for all the work and expertise that you put into making our wedding day really special. The venue was fabulous and many people commented on the attentiveness of the staff, the organisation and the high quality of the food. We have fantastic memories to see us into married life – thanks for your part in that!"
  • L
    Lori M. Sent on 02/19/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Michael & Lori’s Wedding Experience

    From the day we met with Arun Vasudev of Five Star Banquet Hall he understood our wedding day vision and maintained that focus for the year of planning our special day. There was in instant connection with Arun in our initial meeting and our personalities meshed very well. We walked away from that meeting feeling confident that we would be well taken care of. Our instincts proved right and we couldn’t have asked for a better Wedding Planner!

    Whether you need a full-service planner or only services on the day of your wedding Five Star will not disappoint you. We opted for a full service package because we lived and were being married in two different states. Friends and family were amazed at how calm we seemed (outwardly! ) in the planning of our destination wedding. Five Star made it easy. If you’ve envisioned your wedding day down to the smallest detail, Five Star will help you make that happen. And if you have a limited view of your wedding day, they will help you develop your vision.
    They can work with any budget. You can use your own vendors or Five Star has some great vendors to choose from. If issues arose with the vendors before, during or after our wedding, from the biggest to the smallest concern, Five Star served as our representative and advocated for whatever change was needed. They were readily available to answer any questions or concerns we had and we never waited more than a day to respond (especially important for the nervous bride!). Arun coordinated, and was present at all of the vendor meetings, and assisted us in reviewing all the vendor contracts and making sure everything was in order.
    Arun was also on hand from the rehearsal and all day of the wedding, with a timeline that ensured that everything ran smoothly. The wedding day team that worked alongside Arun were fantastic. They were extremely attentive, made sure our wedding party was well taken care of and kept them and guests on time and happy. This allowed the bride and groom to relax (as much as one could on their wedding day! ) and enjoy without worry.

    We knew that we had chosen the right Wedding Planner when we first met Arun, but our guests confirmed it by saying how good Five Star was and how they managed our wedding day so seamlessly!

    Lori and Michael
    Married November 21, 2018
  • J
    Jane Sent on 02/19/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Exceeded Expectations


    Very friendly and professional service, very good communication leading up to the day, punctual and reliable. Very happy
  • S
    Shababa C. Sent on 02/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    highly recommended

    You did a wonderful job for us and I am very grateful for the expert input you provided in advance of the big day. We had a wonderful day and that is in no small part to your work. Five Star Banquet Hall is a terrific venue and had a real ‘wow’ factor for our guests. In addition to that the service, food, lighting and indeed everything was from the very top drawer. You are an ‘Event Designer Extraordinaire'
  • S
    Steven W. Sent on 02/21/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly Recommended

    As the father of the bride, I am delighted to thank you for managing the reception so successfully. From start to finish it ran smoothly in the grand and glorious setting of your hall. All the arrangement functioned faultlessly and we found your staff courteous, welcoming and responsive. We had the most wonderful day on Saturday. All our guests without exception were full of compliments about the Ballroom and the meal Five Star Catering produced for us. Can I firstly thank you for all your help during the buildup to the day and on the day itself. Management for their professionalism, and the serving team who produced the meal so wonderfully. Please extend our very grateful thanks to them all."
  • K
    Krishna R. Sent on 02/21/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Outstanding Wedding

    I just wanted to write to say thank you so much for making our wedding day such a memorable occasion. We have had endless comments about how good the food was and the service was impeccable, being attentive but not too obvious or overbearing. Binder & Arun and the whole team combined to make it a very slick and relaxed event. We can’t thank you enough; I only wish you and the team every success for the future." Ramsaroop Wedding (bride & groom)

  • S
    Scott Sent on 09/24/2017
    3.8 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      2.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The key here is to find the right person to talk to; for us that was Mina, who was terrific. But before we got in touch with Mina, we spoke to another guy who then never answered our email and calls, and made two separate trips out to the location without actually getting the right information or being able to reserve anything.

    In the end, our group was small enough (~35) that we reserved the adjoining restaurant rather than the hall. They had told us that they would close the restaurant just for us, but there were either a few other patrons or some employees eating dinner while we were there.

    The food was great, though, and very affordable (it helps that they also let you bring your own wine without a corkage fee!). Mina was wonderful, staying past when she promised to, and accommodating requests for those with special diets even though the rest of us were eating from a buffet.
  • S
    Rose Sent on 08/02/2008
    3.3 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    I highly recommend this hall you just have to keep on top of everything.
  • W
    Wnu L. Sent on 08/11/2022
    1.2 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Shady Owners

    Arun is a scam artist. We booked an event 2 months in advance with him for his rooftop. He quoted us a price and we signed, and agreed to the terms and condition of the contract. And we paid for a $2 million insurance policy requested by him.

    2 weeks before our event Arun contacted us with some lie stating Community affairs and police chiefs reached out to him and informed him not to host our event. He said he could get around it and we could still do our event if we gave him an extra $5000. We reached out to a couple of our associates and they informed us that he regularly does this with people and companies that aren't well established.

    We met with Arun in hopes to salvage the event. He told us that our social media presence gained the attention of the community, however we never even promoted his venue once on our social media. We asked to see the complaint and he said he didn't have it, instead he show us a DOB inspection violation for his establishment.

    He said this was happening to us because the color of our skin, which i couldn't believe even came out of his mouth. I heard about racist scenarios occurring with this establishment previously but by the way Arun initially presented himself I didn't choose to believe them, he seemed like such an understanding and enthusiastic person at first but little did we know. He tried to take advantage of an up and coming racially diverse group of individuals because he seen opportunity.

    Please do not do business with this establishment, they will look to get over on you one way or another.
  • A
    Arely H. Sent on 11/07/2023
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Wedding October 28,2023

    This is the worst venue. I had paid for valet partaking turns out I did not get it and they didn’t even tell me the next day. They thought I wouldn’t realize and now they won’t refund me my money. They also hired a security who has never done the job and he did not do his job correctly. Unfortunately we took food and they threw that out. They did not let us keep it. There was also a fight and instead of them helping they wanted to clean there hands and kick everyone out. They even kicked my 6 month old baby out to the curb in the middle of the night with my sister. They have no sympathy. DO NOT BOOK HERE !!!
  • B
    Bushra A. Sent on 12/26/2021
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Avoid at all costs

    They literally have a known rapist/child molester as the manager there. The owner is aware and still kept the bastard on the job even though young girls attend eventa in this hall. DISGUSTING.
  • M
    Meharaz Sent on 11/14/2021
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Horrible, unprofessional, poor service, rude

    This is the worse place to do party. The drunk owner and The hair loss bald head manager will try to scam you. They were so unprofessional they shouldn't be running business.