First Choice Travel and Cruise Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7
Very good
15 reviews
Recommended by 94% of couples
-
Quality of service 4.7 out of 5 rating4.7
-
Average response time 4.7 out of 5 rating4.7
-
Professionalism 4.7 out of 5 rating4.7
-
Value 4.6 out of 5 rating4.6
-
Flexibility 4.7 out of 5 rating4.7
-
Charlene Sent on 02/02/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Used first choice travel and cruise for our destination wedding to St. Thomes. Would highly reccomend. -
Quality of service
-
![Jamie]()
Jamie Sent on 06/11/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful wedding and Trip!! Thank you Gayle and Gesica!! -
Quality of service
-
Ellie Sent on 03/28/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I worked with Tana from First Choice Travel and Cruise for our wedding this past January. Choosing a travel agent was harder than one would think and I believe it makes a big difference in the overall planning of a destination wedding. We worked with 3 other agencies before we met Tana and we are so thankful we didn’t settle. Tana was an absolute pleasure to work with and really went above and beyond for us. We traveled with 43 guests that she booked. More than just taking care of our travel arrangements, Tana became in so many ways my wedding coordinator. We were in constant contact from the time we met until the moment we left for the wedding. She helped my husband and I decide on a destination, resort… (We were literally all over until we met her) she aided us in deciding a date, time for the wedding and soo much more. When I say she went above and beyond for us, she certainly did.. from booking our flights to making our spa appointments for our hair the day of the wedding. She was my lifeline and such a godsend during the planning of not only a wedding, but a wedding that was in another country. She has a lot of experience as she’s worked with plenty of destination weddings, had a destination wedding of her own and has traveled to so many of the countries we were looking into. During the year we planned our wedding we booked a girlfriend getaway to Vegas thru her and she surprised us with a limo transfer! We appreciate everything she did for us and anyone who has the opportunity to work with her is quite blessed! We certainly feel so! -
Quality of service
-
Julie Sent on 03/19/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I originally was working with LaMacchia Travel Agency in Kenosha, and felt as though I was getting nowhere with them. Having met Pat Weber from Firstchoice travel & Cruise at a bridal show, I decided to email her regarding questions w/ my destination wedding I wanted to plan. Within 24-48hours she was able to get me the resort I wanted to go to, and a wedding date. I couldnt believe it, since I had been literally waiting several weeks, actually almost 2 months, to get a response from that resort with LaMacchia travel. The travel agent there was trying to get us to go with Iberostar, and I had my heart set on Ocean Blue & Sand in Punta Cana. With that being said, I called up the travel agent from LaMacchia and told her I no longer needed her services. Pat Weber took care of all my wedding, travel needs for myself and all 29 of my guests. She was great. My wedding was perfect!!! -
Quality of service
-
![becky]()
Becky Sent on 01/31/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our destination wedding in Punta Cana was a huge success! We were on a budget, and Tana helped us find a resort that would not only meet my expectations as a bride for my wedding, but also keep the cost down for both us and our guests. We could not be happier with how it all turned out, and our family and friends are still talking about their trip. Thanks again Tana! -
Quality of service
-
Patricia Sent on 11/04/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Pat Weber was wonderful to work with, she helped in so many ways. Very knowledgeable, helpful, and knows how to put a bride at ease. Any questions or concerns I had, she either answered or found the person who could help me. Thank you Pat! I had a beautiful wedding, the wedding of my Dreams, at Dreams Punta Cana! -
Quality of service
-
User866532 Sent on 07/16/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was amazed at how knowledgeable and helpful the staff at First Choice Travel and Cruise were. There are different rules for marriage in other countries that we had no idea even where to begin. The travel agents gave us great advise and a walk through step by step. We felt very comfortable talking to the agents and you could tell they really knew each destination. We also thought it was helpful learning the first hand experiences from the agents as well as past wedding couples. This advise helped make our decisions for our dream wedding! -
Quality of service
-
Kimberly Sent on 07/16/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thanks Pat Weber for helping book all 39 guests for our wonderful wedding on 07/07/12 at Grand Palladium Jamaica Resort & Spa!!! This was my 3rd time using her services and I will definitely be using her again in the near future.
Love,
Chris & Kim Smith
-
Quality of service
-
Keri Sent on 06/14/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
"Our destination wedding was stress free - what a great way to start a marriage!"
Thanks again for everything Tana,
Keri and Eric -
Quality of service
-
Stefanie Sent on 06/09/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had a great experience with First Choice Travel and Gayle. She made sure our trip was wonderful and took care of everything perfectly!!! ;) -
Quality of service
-
Ginger Sent on 06/06/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
What a great time we had on our parent's anniversary trip! Our travel agent reccommended a great vacation for our large group. There was something for everyone down to those who wanted to relax and those who can't sit still! She also set up great excursions to accomodate everyone's to do list and more. We left with a life time of memories, a ton of laughs and pictures to prove it all! She even made sure that we were set up for food allergy requirements. She went above and beyond to make this trip the best trip of our life!!!! -
Quality of service
-
Julia Sent on 04/22/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
First Choice Travel and Cruise was great to work with. We had a destination wedding and needed a travel agent to help us pick a location, hotel and help everyone book and keep everything organized. We had the pleasure of working with Mary and she did a fantastic job. She was always professional, easy to work with and quick to respond. She met with us to help us pick a location and hotel and we did all other corresponding over phone and email since we did not live nearby. She helped us to find a great resort and followed through from beginning to end. She made sure everyone was getting everything in when they needed to, she followed up with people and sent helpful reminders and information. She had me CC her on all my emails with the wedding coordinator at the resort to make sure everything was going well and I was getting all of the help I needed. They set up a web page for your guests so that they could easily find any information they needed. We will definitely be going back to First Choice travel and cruise for future vacations, we were thrilled with the prices they got us and how helpful and friendly they were. Planning a trip for 30 people is difficult and they made it easy and stress free. I would definitely recommend them to anyone, especially if you are having a destination wedding. -
Quality of service
-
Karen Sent on 08/07/20124.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
I was very happy with the service provided by First Choice Travel. The staff was very friendly and was able to get responses to my questions in a very timely manner. -
Quality of service
-
Sarah Sent on 01/25/20134.6 out of 5 rating4.6
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4 out of 5 rating4.0
Sarah did a wonderful job helping us book our wedding! She helped us narrow down a destination, got us a great deal and was very quick to answer any questions. I would use First Choice Travel and Cruise again! -
Quality of service
-
Tracy Sent on 12/03/20191 out of 5 rating1.0
-
Quality of service 1 out of 5 rating1.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
Don't buy travelex insurance this company sells to you!
We had a cancelled flight from Athens to Chicago. We called First Choice travel company, no answer. We called the emergency help line for travelex and the representative told us we were covered to go ahead and buy the replacement airline tickets to get home. After we returned home and filed a claim, a representative told us we were NOT covered. The airline cancelled the flight, we did not! We were in a foreign country with no reservations for a hotel or future flight home. So, we made a split second decision to buy last minute tickets home, which were very expensive!
After returning home we were told it was not a trip cancellation, which is a play on words by this insurance company-- Making people believe they are covered for a cancelled flight and in reality they are NOT! We thought we would be covered for cancelled flights and that is why anyone buys travel insurance. We did not need this insurance especially if it does not cover a cancelled flight! Be careful what you are buying! Needless to say, we will never use this insurance company again or First Choice Travel & Cruise In Waukesha, WI for selling me this product. I am out over 6,500.00 dollars and all the travel company told me was, "IT HAPPENS." Their customers need to know about this situation and that is why I am writing this review and sharing it with everyone I know. -
Quality of service
Are you interested?
Are you interested?