Favors by Serendipity Reviews
Reviews
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4.4 out of 5 rating
4.4
Good
8 reviews
Recommended by 89% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.4 out of 5 rating4.4
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Professionalism 4.5 out of 5 rating4.5
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Value 4.4 out of 5 rating4.4
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Flexibility 4.3 out of 5 rating4.3
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Megan Sent on 05/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was wonderful!!! Came exactly how it was pictured!! -
Quality of service
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Sarah Sent on 12/20/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The people at Favors by Serendipity were so helpful and knew exactly what i needed! I had an outdoor wedding and wanted to purchase fans. They helped me find the perfect color combinations and suggested I get some parasols to help with the sun. Which ended up being a life saver! I will definitely be back in the future! -
Quality of service
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Lorraine Sent on 12/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just want to thank Favors by Serendipity for all their hard work in making my Son's Wedding a success. They had everything we needed. All the favors we choose were just what we wanted and were so cute!! They were the nicest people to work with and that's rare nowadays. Their professionalism and knowledge were the best! Thank you all for a wonderful, beautiful day my son and daughter-law will never forget.
Barbara -
Quality of service
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Louisa Sent on 12/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have ordered several things from Favors by Serendipity and everything I have ordered came right on time and was exactly what I was looking for. They have great customer service and fast response to any of my questions.
I especially love the chocolate pops. You must try these for any party favor. Your not wasting your money here.
I would go to this vendor again for my next event. -
Quality of service
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Laura Sent on 04/28/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought an open heart wine cork for my favors, since we were at a vineyard. I found the particular favor online long before I ordered it and this was the lowest price I found. We ordered one to check the quality. After submitting the order I realized I wanted to add something to my order, but I didnt want to pay a second shipping. I called and sent an email and within an hour I had a response of "what did you want to add?" All i had to send was a quick email and they took care of it. No jumping through hoops like with other companies! The favors were great and everyone loved them. -
Quality of service
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Jill Sent on 08/22/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I chose to receive my shower favors unassembled to save money and assembled them myself. The assembly was as simple as they described, and the product was as shown. My only non 5-star review was the value for cost due to the fact that the candles were a little bit expensive in comparison to their size. -
Quality of service
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Alexandra Sent on 01/23/20124.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
The shipping and responsiveness was really fast. They have a wide range of products. The favors and card holders that I ordered were good quality (same as the product pictures) -
Quality of service
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Monica Sent on 04/05/20121 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
These people are absolutely unethical. Not only is their customer service appalling, but I was told that they hire local artists, get them to do design work for them and then steal their ideas and have them produced at a factory in china that pays slave labor prices for production.
If you want to feel good about the company that is behind your the most memorable day in your life... avoid Favors by serendipity at all costs!!!! -
Quality of service
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