Fashion Island Hotel Newport Beach Reviews
Fashion Island Hotel Newport Beach
Newport Beach, CAReviews
4.9 out of 5 rating
4.9 out of 5 rating
9 Reviews
97% recommend it
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![Nina]()
Nina Sent on 07/18/2019The best wedding decision we made.
Selecting the Fashion Island Hotel as our wedding venue was the best wedding decision we made. We met Claire, the Catering Manager, early in our venue searching. After viewing about 15 viewing venues, and coming very close to signing a contract with a different venue, we ended up moving forward with the Fashion Island Hotel. The main reason was Claire's level of professionalism and exceptional service. She followed-up with me numerous times and was willing to work with us on various requests that we had. Many venues have added fees for simple requests, but Claire really worked with us to balance out costs.
Through the 10 months of planning, Claire was a critical partner. She answered every question with a sense of urgency. She was flexible and willing to work with numerous opinions from our families. She was both knowledgeable and respectful our family's cultures and traditions.
We met with Claire and her team for our food tasting about five months before the wedding. The entire catering staff was highly knowledgeable, extremely customer-oriented, and had mastered their craft. Candidly, we had a hard time making our food selections since everything was so wonderful. Ultimately, we selected the filet and the sea bass - both of which, our guests raved about. We also selected their champagne cake which was incredible!!
As our wedding day was approaching, the team went above and beyond. The front desk helped us prioritize early check-ins and room upgrades for our VIPs. Our honeymoon suite was exceptional. Our rooms for getting ready with the wedding party were fabulous. Note, almost every other venue that we viewed only included a room for the bridal party (if that), and we would have needed to purchase a separate room for the groom and groomsmen. Additionally, our rooms for getting ready was massive - perfect for hair/makeup, etc. and had the best view of Newport!
Every detail on the day of was virtually perfect. All of our vendors liked working with the team. The wait staff was highly professional and we had no issues with any of the staff the entire day.
I can't say enough good things about our experience! From what I have heard, many venues promise the world, and don't deliver on much, especially once you sign a contract. I can honestly say that was not the case with the Fashion Island Hotel. THANK YOU! -
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User2447961 Sent on 11/30/2015We recently had our wedding at the Island Hotel and I have to say the entire staff made our entire planning process so seamless and perfect! We specifically worked with Deanna Jones and she is amazing! She is extremely easy to work with, paid special attention to all details and worked with us on all our needs and our budget. She went out of her way and spent so much time to ensure everything on our special day was perfect.
The staff and service at the Island Hotel was flawless and we could not have imagined our wedding day anywhere else! Everyone is extremely kind, friendly, helpful and overall a pleasure to work with.
We will miss our weekly phone conversations with Deanna and recommend Island for anyone who is venue shopping for their upcoming wedding/event. -
User2197888 Sent on 06/25/2015Christine was very helpful and accommodating. Gave good suggestions and helped us maintain our budget
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User2197187 Sent on 06/25/2015The Cabana room is perfect for a ceremony and reception all in one location!!! Very convenient and couldn't ask for a prettier setting!
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User2197749 Sent on 06/25/2015Everything went very well thanks to the people helping us. We were extremely happy with your services
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