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Weddings

Executive Hills Polo Club Reviews

Executive Hills Polo Club

Executive Hills Polo Club

Kansas City, MO
4.4 out of 5 rating, 4 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
4 Reviews
88% recommend it
  • Quality of service
    4.3 out of 5 rating
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    4.5 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
  • J
    Jane W. Sent on 09/23/2020
    5 out of 5 rating
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      5.0 out of 5 rating
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    Beautiful Venue

    The Executive Hills Polo Club was a beautiful venue to host our daughter's wedding this past weekend. Trisha and her hardworking team were committed to making our day stress free and our event a success.

    The girls enjoyed a fun and relaxing day in the bridal room having their hair and makeup done and preparing for the big day.
    For the outdoor ceremony, the chairs were arranged to accommodate our guests and provide social distancing during this pandemic. The grounds were in fabulous shape with a variety of gorgeous flowers and shrubs in bloom and several bubbling fountains.

    The indoor reception hall was absolutely stunning. The table decor was beautiful and again, the tables were spaced to provide comfortable social distancing.

    Brenna and Alyssa professionally took care of serving us at the bar and Avery was available to answer questions and assist with any needs.

    We loved the convenience of having the ceremony and reception at a single venue. It enabled us to spend as much time with our guests as possible. We definitely recommend this amazing venue.
  • N
    Naomi Sent on 09/11/2016
    5 out of 5 rating
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    We had our wedding here and it was perfect! Trisha was wonderful and the venue was beautiful!
  • M
    Megan Sent on 06/03/2017
    4.8 out of 5 rating
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      4.0 out of 5 rating
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      5.0 out of 5 rating
    We thought it was a beautiful space from the beginning. The owner is wonderful to work with and very helpful. She neglected a few details that would have been nice to know but nothing major.
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  • J
    Jackie W. Sent on 09/19/2020
    2.8 out of 5 rating
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      2.0 out of 5 rating
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    Unprofessional

    We had a beautiful wedding at the Polo Club. The grounds were perfect for our families and kept everything simple by having the photos, wedding, and reception all in one place-near hotels. It is also nice that there is generally only one wedding per weekend there, so you can decorate on Friday. You can also use some of their decorations-they have tons! That helped with cost. The one very unfortunate part of the experience is how the owner, Trisha Scott, behaved at the wedding and decorating. She has two wedding in one weekend and kept changing the rules and timelines etc. I ’m shocked by her behavior because she was so helpful in the planning process. She was loud, rude, stressed, unprepared, and mean to the bride, her family, and people trying to help. She was not “ready” for decorating when we showed up on Friday to decorate despite confirming in writing/text/email. She was rude and made us leave. She then disappeared for a couple of hours during the decorating process. She kept yelling at people decorating telling us what we could and couldn’t do even though those things weren’t in the contract. During the wedding she was rude to multiple people, including the brides family. By the end, multiple people were talking about how unpleasant she was making the day. Unfortunately she does not manage stress well and took it out on the people getting married. She also has not been forthcoming in getting our deposit back. Happy to be married, disappointed in her unexpected behavior.