Event Essentials Reviews

Event Essentials

Madison, WI

4.4 out of 5 rating, 43 reviews

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4.4 out of 5 rating

4.4

Good

43 reviews

Recommended by 89% of couples

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Emma Sent on 12/19/2022

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Event Essentials: the place you turn to when you have LOTS of wedding rental needs

If you need rentals for you wedding, look no further than Event Essentials.

We had no idea how to plan a wedding, nor any comprehension of how stressful it would end up being. No matter how chaotic and overwhelmed we felt, Jackie was there with us through every step of the way.

Over hundreds of back-and-forth emails, phone calls and zoom-calls, Jackie's patience and kindness helped us problem-solve and create the event that we always dreamed of. Thank you for making our wedding celebrations possible.
Matthew Sent on 04/10/2022

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Incredible Vendor

Event Essentials was positively everything you could ever ask for from a design vendor and then a whole lot more. Shae didn’t just help us pick out all our table settings and decorations, she also helped us develop our day-of timeline, fully designed the layout for our ceremony and reception, and was incredibly thoughtful and friendly throughout the process. Every single detail of our design looked absolutely flawless (from the place settings to the tables/chairs to the name card layout) and we have Shae and Event Essentials to thank for that. Thank you so much!!
Lily Sent on 10/21/2021

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Beautiful chairs!

Working with Event Essentials to pick out our chairs and pick up/drop off process was seamless. Jackie was so easy to work with and had very fast response times. The chairs were beautiful and everything went perfectly!

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Mercedes Sent on 09/14/2021

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The best of the best

There truly is not a better company out there to work with when planning a special event. With a grateful heart I was able to have Event Essentials supply absolutely EVERYTHING for my rehearsal dinner and wedding. The silverware, drapery, bar tops, seating, tables, linens, center pieces, ceremony décor, etc. – you name it, they provided it. Not only did Event Essentials have the most gorgeous and generous selection of supplies to choose from, they also had the most professional and efficient people on their staff. Event Essentials staff showed up at 8am on the day of my event and worked so extremely hard. I couldn’t believe the swiftness in their extravagant set up.
Moreover, I had the pleasure of being able to have Korrine E. as my event designer. Korrine is hands down the best in the area. The production she put on completely blew me away. Not only did she run my event without a single hitch, she brought my vision to a whole new level, and my guests continue to rave about her talents. Korrine really did take the time to get to know us as a family and was extremely knowledgeable in which details to bring forth in order to capture what meant most to us. Korrine, your proactive and productive professionalism makes you one of a kind. Your talents are simply unmatched in your industry. You will forever hold a special place in our hearts. Thank you for everything 🤍
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Natalie Sent on 08/11/2021

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Great customer service

Shae at Event Essentials was so helpful and great at communication and collaboration as I worked out rentals for my wedding. I first reached out to Event Essentials to rent dessert plates. Then I needed napkins but couldn’t find the right color and Shae offered to help. I sent the picture of what I was looking for and Shae found the right color. She even sent a sample to my parents house so I could see the exact color. Shae was always there to help, even when I was last minute trying to figure out if we could get a stage for the band. She helped with the stage measurements and even helped figure out if the stage pieces would fit through a standard door. I would recommend working with Event Essentials and especially Shae. She was my partner in planning and I knew I could count on her to help.
Aubrey Sent on 02/17/2020

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Great attention to detail

I rented a backdrop and acrylic stands for my ceremony. Event essentials made the set up and tear down so easy. They even came to the ceremony space to make sure what I ordered would work in the space and made suggestions based on what they saw in the space. Very happy to have worked with them
Jasmine Sent on 09/30/2019

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Easy to work with

We needed rental chairs for our ceremony and they were so good at providing me the number of chairs I needed. They also came at the start time to set up and by the time we sat down for dinner they were already packing up. I was really impressed by how quick they are.
Kasia Sent on 06/10/2019

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Wonderful! Professional and accommodating

We used Event Essentials for our wedding this summer and were thrilled with the results! Event Essentials was very organized, professional, and accommodating throughout the entire process. They helped guide us through what we needed and wanted in our tent, and were very flexible throughout our planning as we made various changes. Our reception was so beautiful due to the work of EE. Thank you, Event Essentials!
Britt Sent on 08/07/2018

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We used Event Essentials for our outdoor wedding this summer and they could not have been better. We worked with Robert and he was awesome. They were accommodating, professional, high quality, and most importantly, fun to work with. Overall it was a great experience from all of the rentals and tent crew, to working with Robert, we appreciated everyone we worked with and loved everything we rented. Thank you for making it a very special day!
Jen Sent on 11/05/2017

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We worked with Event Essentials mostly through our wedding planner. We were planning our wedding in Madison from California which made for some difficulty but Event Essentials was quick to respond and made the long-distance coordination uncomplicated. Most importantly, the furniture we rented was stunning, fairly priced and fit perfectly with our venue look and feel.
Debbie Sent on 10/15/2017

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We worked with Event Essentials for my daughters wedding and bridal shower. Jackie was amazing to work with!! Very prompt responding to questions, reliable, professional, on time, accurate!! I could go on! Highly recommend Jackie at Event Essentials for your wedding rental needs!!
Sabrina Sent on 09/20/2016

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We rented chairs from Event Essentials for our wedding reception at Olbrich Botanical Gardens in Madison. I worked with Leah Hemling of Event Essentials to coordinate the chair rental delivery and pickup, and she was very helpful and professional. Everything went smoothly, and we are very happy with our chair rental experience. I would highly recommend utilizing Event Essentials for all of your wedding day rental needs!
User2645462 Sent on 08/11/2016

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My husband and I used Event Essentials to help complete the look of our wedding. We also worked with Korrine Engelke who help design the various elements of our wedding. We cannot say enough positive things about Event Essentials and their services as well as Korrine. They took care of everything from silverware to seating and Korrine even helped with our rehearsal to make sure that everything went as smoothly as possible. We received many compliments about the decor of our wedding and how it enhance the guests' experience. We also received many compliments from people who were not invited to the wedding but witnessed aspects of it on social media.
Alicia Sent on 10/14/2015

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Event essentials was fantastic. They also were much more reasonable than other vendors. AND when they didn't have something we wanted they went out searching for it!
Shalina Sent on 09/01/2015

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A to Z Event Essentials provided our tables, chairs, linens and chandeliers. Their products were high quality and there was a large variety to choose from. It was delivered on time and the staff at the office was helpful.
Rachelle Sent on 06/18/2015

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We used event essentials for the majority of our wedding linens and we absolutely loved them! They were reasonably priced and had such a fun selection. They were a big part of making our day gorgeous!
User2182448 Sent on 06/16/2015

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We rented linens and decorations for our wedding this past May. Event Essentials and Korrine were absolutely wonderful. She helped me and guided me through the entire process, giving me ideas and helping me make the best decisions. They worked with our budget and made sure I got everything I wanted. My venue look wonderful and exactly how me and my husband had in mind. It was such a special day and we couldn't have made it without Event Essentials and Korrine. Thank you so much!!!

Livia and Claudiu
Amirah Sent on 09/03/2014

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My table linens were great. I went to Event Essentials during their linen launch event and got an unbeatable price! I loved my cocktail hour space and dinner space - Event Essentials has everything you could every need to make your wedding a dream!
Susan Sent on 06/28/2010

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We were pleased with the services and for the products we received.
We utlized the heart shape table for the Bride and Groom to sit at for the Dinner. We also utilized the table linens and ties for the back of the chairs. We chose not to have sit covers since it is hard to move around with them. But the ties gave us the color and the elegant look we wanted. We used the Ivory Pintuck table linens with celadon green for the ties and also hot pink ties in the reception area on our high tables.
They are great to work with and with the help of our Wedding Planner Jayme Galantos with Beyond Elegant Events all went as planned.
Excellent choice for the price and quality over BBJ's linens.
Melissa Sent on 09/22/2009

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We rented napkins; they let us adjust our napkin count within a month of the wedding after our guest count changed. Professional and easy to work with.
Marla Sent on 08/04/2009

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We rented lights and they looked beutiful. Great service and convenient. Would deliver for a price, but we saved money by doing the pick up and return ourselves.
Erin Sent on 05/19/2008

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Fast, everything we expected.
Erin Sent on 05/19/2008

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Good equipment. Process went smoothly
Andy Sent on 05/19/2008

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Great rental company. They guys who delivered were very nice and prompt.
Jacki Sent on 01/06/2008

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We rented our arch and podium from them. We picked it up ourselves and it was easy to get and fast.
It was in great condition and they are really laid back on timing deadlines....plus they are very reasonably prices as far as large decorative pieces.
Amanda Sent on 08/07/2008

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I was very happy with A to Z Rental. We rented a few items to decorate the stage/platform where the head table would be (pillars, arches, etc.). The pieces looked great and added a lot to the venue for a very reasonable cost. We picked the pieces up on Friday evening and returned on Sunday afternoon and was only charged one day! Highly recommended!
Chelsie Sent on 09/01/2018

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Event Essentials was a tremendous resource for our wedding day, offering such a wide variety of rentals - from table clothes of all kinds, runners, napkins, chargers and more. The best part was that we were able to have everything delivered and picked up with no additional work needed from our family or friends. We didn't have to worry about a thing - it was so convenient and much appreciated. Additionally, Jackie was extremely professional, kind and patient. She addressed all of our questions and concerns - helping us plan our perfect day. We are beyond grateful!
Emily Sent on 12/28/2016

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Event Essentials is so great. They had so many great elements to help me create the wedding of my dreams. My account manager was professional, communicative, accommodating, and helpful. Everything was neatly packed and ready for me to pick up the week before - it was a breeze. Reasonable prices on most items. Couldn't have done it without their gorgeous pieces!
Cheryl Sent on 04/30/2015

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We received mismatched drapes for our pipe and drapes but went back to the vendor and they replaced them with matching ones. The arch was on the weak side for the rental price. It defiantly needs to be retired. Our event was indoors and we needed to wash the arch because it was dirty from a previous event. The man who helped load it said he filled the tops with foam so they hopefully will make it through another event....he mentions these break easy so don't be rough with the arch or we would buy it. We were gentle and did not have to buy it. Be careful wit the arches.
Mara Sent on 08/04/2010

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We rented chairs and an arch (since we had a backyard wedding ceremony). They were very professional and we didn't have any problems. The chairs got a little pricey, but I guess that's what you have to deal with. No complaints here.
Emily Sent on 09/28/2015

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Event Essentials was very accommodating and helped with everything I needed. I was unsure of what size tent I needed and they helped to make a floor plan and confirm that the size I was getting was just right. Everyone was very friendly and it all worked out perfectly!
Jessica Sent on 08/29/2014

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They were great! I didn't have to worry about a thing with our chair rental. It was flawless. A tad overpriced I think, but I have never rented chairs before, so I'm no expert.
Erin Sent on 05/19/2008

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They were prompt and easy to work with. They may have been a little pricy but there was not much more to choose from.
Lionel Sent on 07/26/2011

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Audio equipment wasn't working well but we were given a refund
Katie Sent on 02/16/2017

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We rented a few decorative items (table clothes, whiskey barrels, sound system, etc) for our wedding reception. We were transferred to a different representative halfway through the planning process, but our new representative was able to pick up right where the previous one had left off with no trouble at all. Event Essentials has so much to choose from and they're great to work with- we would definitely recommend them!
User1677266 Sent on 06/24/2014

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We ended up using Event essentials for some of our tablecloth rentals when we miscounted the amount we would need. They were helpful, and quick in allowing us to use their linens.
Holly Sent on 05/28/2008

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The only problem we had with them is that they told us the tent would go up in any weather and we had high winds a couple days before the wedding and told us that they couldn't put the tent up...thank god the wind died down!

The tent was beautiful - took them like 8 hours but was amazing. Came a couple days after to take down.

I would recommend the inside liner and pink lights!
Brynn Sent on 05/10/2008

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One piece of advice, if you go to talk to someone about wedding rentals, talk to the wedding specialist, the other employees don't really know what they are talking about. There are a lot of hidden charges, most of which were not disclosed to me when I received my initial quote. Unfortunately, they were the only rental place in the area for what I wanted. The upside was that the rentals (brown linens, chivari chairs), were are good quality and there was not a single snafu.
Laura Sent on 10/20/2018

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Monopoly and not very detailed

Rentals from Event Essentials are overpriced because they have a monopoly on the rental market in and around Madison, WI. We were incredibly disappointed the night before our wedding when they were short of one of the items we had ordered. Despite the contract including the number of tables we had, and having the right number of items for everything else, the staff at Event Essentials didn't notice that the numbers seemed odd or didn't add up. They didn't have enough of the item on hand so we had to pick a substitute the night before the wedding. On top of that, they were being difficult with our wedding planner and would only take calls with me, the bride, despite my having other things going on. After all of this, they made no effort to resolve the price discrepancies and charged us for the switched out items because they had no record of them being returned before the event.

I was also disappointed with the service we received when we went into their showroom to pick out items months ahead of time. When we arrived our event planner had no system for walking us through the items we might want or need and expected us to be able to parse through their offerings and know what order to choose things in. I am not an event planner, and I expect when I'm working with one that they will be more organized.
Amy Sent on 06/06/2016

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We were not happy with any aspect of doing business with Event Essentials. Once we ordered and paid a deposit for an amplification system and other decorative items for a wedding, we explored adding chairs for an outdoor wedding as well. That revealed a series of hidden fees such as extra costs for delivering at a specific time versus a 6 hour window. There would have also been extra charges for late pick up after hours which was not revealed initially either. The cost to cancel any items you've reserved is dicey and comes at a high cost (your deposit PLUS the entire amount of items that would have been rented). We weren't sure we'd need the chairs dependent on weather and there was no option to cancel without penalty. We ended up renting the sound system only and ended up picking it up and dropping it off personally. The sound system worked, but it was beat up, buttons were broken, and a speaker stand needed to be altered to make it work. In the end we had music at our event, but the entire experience was frustrating.
User2604569 Sent on 05/08/2016

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We used Event Essentials for a few items for our wedding, and to be honest the process to getting things set up and situated was not the best. They say that appointments are recommended but not absolutely necessary but when we attempted to stop by, no staff at all acknowledged us despite many walking by while we were there. I ended up submitting an online request for help/quote (due to being a bit farther from the area) and had questions and asked for recommendations on what we would need, etc, and that was completely ignored. We ended up not having the appropriate items ordered and it was our reception vendor that mentioned to us when we discussed what we had was not going to work - thankfully as it would have been disastrous. The chairs were OK - we had them for the head table only. I would not have wanted them for all guests due to scratches/scrapes and wear and tear that was visable.
Lori Sent on 06/12/2018

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Very friendly and nice at first meeting---after that, not so good. MAKE THEM give you a contract that spells everything out. My contract was signed at $600---in the end was $900. They are just full of surprises, but not good surprises. For everything, they cop out and say --- but we told you that. So then why do they even give you a contract? What good is it? Their drape was nice and pretty, but in the end they made US take it down--whose business is this????????
User2196893 Sent on 06/25/2015

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I worked with this vendor this past weekend for my wedding and was overall quite disappointed in their services. They were the most difficult vendor to work with of any of our wedding vendors, and generally quite unhelpful to my group. Leading up to the wedding, it was very difficult to get in contact with them to clarify details regarding our rental items. They mixed up our account with another couple with a similar name. There were multiple emails that went unanswered requiring a lot of work in followup emails and phone calls. On the day before the wedding we had asked multiple times to establish a delivery window for the items, and were repeatedly given vague and unhelpful information. They were hours late in delivering the chairs for our ceremony, requiring a lot of rushing around to get them set up in time for our event. Overall, this was a disappointing experience and I wish I had chosen a different vendor for the items we had used.

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