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Embassy Suites by Hilton Phoenix Tempe Reviews

Embassy Suites by Hilton Phoenix Tempe

Embassy Suites by Hilton Phoenix Tempe

Tempe, AZ
4.9 out of 5 rating, 12 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
12 Reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

12
  • M
    Matthew K. Sent on 03/08/2020
    5 out of 5 rating
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    What a Wedding!!

    Thank you so much to Jennifer and her wonderful staff for hosting an incredible wedding for us. Food was delicious. Communication was excellent. Great value for the price. Rooms our guests stayed in were fantastic. 100% recommended!!!

    We had a very detailed and clear vision of what we wanted. Not only did Jennifer and her team take on the challenge but was excited about every step. She answered all questions we had in a very timely fashion and made us feel so confident in her talent and passion for what she does. We couldnt have been happier. Thank you so much!!!
  • L
    Linda Sent on 05/15/2019
    5 out of 5 rating
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    Better than my dreams

    I loved the way we could have the ceremony outside under the metal gazebo and then have the cocktail and reception in the A/c ballroom. The wedding coordinator Jennifer Lopez made every wish of mine come true. She made everything so much easier for me. She responded quickly to every question I had. Coordinated the rehearsal and was amazing on the wedding day itself. We had our rehearsal there in the bar and could order the food in advance. It was fun and easy to be in the same venue. All the servers were pleasant and efficient. Prices were much more reasonable than so many others. They set up the table décor just the way I had hoped. It was lovely. Food was good and presented nicely. Loved their new dance floor. Very quality friendly people there to make it my favorite day ever. If you have Jennifer Lopez helping you with your wedding , you can relax and know you are in good hands.

    Embassy Suites by Hilton Phoenix Tempe's reply:

    Linda,
    Thank you so much for the wonderful words. It was such a pleasure to be apart of your special day!
  • C
    Clara D. Sent on 09/04/2018
    5 out of 5 rating
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    We just has our wedding here and it was perfect! The food was delicious the set up was beautiful and the staff was amazing! Jennifer Lopez was out wedding coordinator and she was so great! Thank you to all of those who made our wedding day everything and more.
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  • A
    Ann Sent on 07/04/2018
    5 out of 5 rating
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    I had the pleasure of working with Jennifer Lopez. Jennifer was polite always had a smile on her face. She never got mad when I showed up early for our appointment. You can tell Jennifer truly loves her job.
  • J
    Jaiann Sent on 05/27/2018
    5 out of 5 rating
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    Our wedding was PERFECT because of Jennifer Lopez at the Embassy Suites Tempe! The food was phenomenal, the service, top notch, and we were treated like royalty from the planning stage! We were beyond happy! Thank you Jennifer for guiding and pampering us! You made our day!
  • Tara
    Tara Sent on 06/23/2010
    5 out of 5 rating
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    My husband and I just had our wedding ceremony and reception at the Embassy Suites-Tempe, and it was amazing. Ours was a bit of a destination wedding since 99% of our guests had to travel from out-of-state. We basically took over the hotel from two days prior to the day of the wedding. Darci and the entire staff was amazing. I am a very easily stressed person who had labeled and color-coded all of the wedding items; yet that weekend, I was the most stress-free I have ever been. I dropped off my box of things with Darci as soon as we arrived at the hotel. We quickly went over how/where I wanted the items, and then I did not have to worry about a thing. They set up everything perfectly. The hotel also provides a lot of great decorations. Because of a limited budget, I didn't spend any money on decorations other than the chair covers the hotel offered at an additional price. Everything from the beautiful ceremony arch and decor to the reception centerpieces were provided by the hotel at no cost. The food was amazing! We received so many compliments (Go with the seafood tortellini and beef sirloin. Awesome.) What really put the icing on the cake was the hotel staff. From our bartender during the reception, to Pam the breakfast cook, to the airport shuttle driver, everyone was so nice to all our guests and really made everyone at home. I definitely recommend this hotel if you have many guests traveling. The hotel offers a wonderful and free cooked-to-order breakfast and manager's receptions (free drinks) everyday. Overall, I could not have asked for more. Everything exceeded my expectations, and I am still receiving compliments from our guests about how great the wedding was; and I know it could not have been possible without this great venue.
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    Kelley Sent on 05/27/2010
    5 out of 5 rating
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    I can admit that because I was once in the business of wedding planning, I am a bit of a control freak. But Darci and her staff were so amazing! I never felt like I was being told no to any idea, and she always had wonderful suggestions and thoughts. The staff was extremely professional and made my day so enjoyable, even when the unexpected occured, my guests and I were not privvy to any of it. I later heard a tale from one of my groomsmen that some guests staying at the hotel were planning to crash my wedding, but he notified the staff and we never saw an unfamilar face at our wedding. I felt like we were really taken care of that night! I can't even begin to thank The Embassy Suites for making my wedding beautiful and affordable.
  • H
    Haley Sent on 07/17/2007
    4.9 out of 5 rating
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    I was so happy with that we booked the Grand Ballroom at the Tempe Embassy Suites. The food was great, the decorations were fabulous, the service was surperb! We had a last minute glitch with getting our Reception Picture DVD to the hotel and they gladly removed the AV equipment and credited the bar. Everyone associated with the bridal party was given VIP service. The rooms were great and you can't beat the free breakfast and happy hour. All of our correspondence with the events planner was great even when our original coordinator quite a month before our wedding. The hotel handled everything flawlessly. I would highly recommend booking this venue if you are looking for a location in Tempe that is a great value!
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    Andrea Sent on 11/20/2008
    4.8 out of 5 rating
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    We just had our reception here, but the service they provided was excellent, both during the reception and for all the guests that stayed there. I would recommend bringing in your own centerpiece decorations as their options are limited, but all-in-all, this was an excellent, convenient, and still affordable place to have a reception.
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    Heather Sent on 05/10/2008
    4.8 out of 5 rating
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    Our reception was here, and they were fabulous to work with. I couldn't have asked for better people.
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    Rita Sent on 11/04/2015
    4.6 out of 5 rating
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    We are planning to have our reception at Embassy Suites. The wedding planner, Jennifer Gonzales, is absolutely wonderful and flexible to work with us. Since we live in a different city and cannot make trip to Tempe every week, she has been so great in communicating and planning with us.
  • User1961271 Sent on 12/09/2014
    4.3 out of 5 rating
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    We reviewed over 20 venues before deciding on Embassy Suites and we are so glad we did. We had a few hiccups at the start while they transitioned to a new catering manager, but we were so happy to work with our contact Jennifer Gonzalez. She was a pleasure to work with and put us at ease before and on the wedding day.

    While we were planning our wedding, they began construction on a new patio Ramada, which made us a little nervous. They concluded construction within a month and it made our ceremony site beautiful.

    Having it at this hotel was fantastic for all of our out of town guests and made it easy to coordinate. The front desk was accommodating for our requests and ensured all of our guests were in a central location.

    Aside from the fantastic experience on the wedding, this was a great value for our money. We would highly recommend this location.