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Elegant Forever Bridal Boutique Reviews

Elegant Forever Bridal Boutique

Elegant Forever Bridal Boutique

Frederick, MD
4.5 out of 5 rating, 25 Reviews
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Reviews

4.5 out of 5 rating
4.5 out of 5 rating
25 Reviews
90% recommend it
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Awards

25
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2018 Winner
  • Sarah
    Sarah R. Sent on 02/25/2024
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    Do yourself a favor and go to Elegant Forever Bridal Boutique!!!

    I truly cannot say enough great things about Elegant Forever Bridal Boutique. We arrived and were so sweetly greeted by my bridal consultant, Laura. She made it feel like we were walking into an old friends house and made us feel so welcome. She pulled out a few dresses and was so happily receptive of what I did and didn’t like. She made as all laugh and really took the time to get to know me, my story, and my upcoming wedding.

    Going into my first bridal dress appointment, I was nervous about how I would look and feel in a wedding gown. Laura made me feel so comfortable, and beautiful, continuously telling me how great I looked in each gown. She was so patient with me, allowing me to try on and re-try on multiple gowns, and was just as excited as I was when I found my gown. I left with a gown, and a friend, and will look back at this experience with so much happiness for the rest of my life.

    I’m not only excited to go back to Elegant Forever Bridal to see my gown in all her glory, but to see Laura once again. She made the experience so magical. Laura, from the bottom of my heart, thank you thank you thank you.
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    Marie Y. Sent on 09/25/2021
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    Awesome Experience

    Laura was amazing! She was so helpful and was so willing to get my dress taken care of. She gave me piece of mind when I had a wedding dress emergency.
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    Stacy Sent on 03/04/2019
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    Wonderful Range of Options and Pricing - Best in Frederick

    I had a WONDERFUL experience at this shop last week. I called and spoke with Laura over the phone who seemed very knowledgable and welcoming. I easily made an appointment for Saturday (I would call in advance as their weekend appointments do fill up fast). During the appointment time, you have the entire shop to yourself and work with a consultant to try on dresses and find the right fit. I really appreciated the one on one experience and a true expert that can understand what looks and feels best. I searched a few designers ahead of time and their selection at the store carries some top designers which I was happily surprised to see.

    One of their team members, Jovanna was really kind and helpful with me as I tried on so many dresses again and again. There wasn't pressure to buy something right away or purchase their other items they sell (veils, headpieces, under garments, soaps, candles). I actually left the appointment wanting to think over the options I had seen prior to visiting here. Laura made herself available to come back the following week to try on the dress again, which is what I needed to make the final decision on the dream wedding dress. Parking was easy and the staff again made me feel like I was part of the family.

    I called six different bridal shops in Maryland and Washington, D.C. and this place was hands down the perfect balance on professionalism, price, and high quality dresses. I 100% recommend getting your dress here!
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  • Justine
    Justine K. Sent on 10/05/2021
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    Excellent all around

    This place was a saving grace. It was the last place I made an appointment and it did not disappoint. They were so friendly and very patient. I tried on multiple different styles until I found the one. The alterations department was amazing as well. I went back a few different times to get it altered and each time they were thrilled to see me and did such great work. My dress fit like a glove on my wedding day too.
  • Jeannie
    Jeannie R. Sent on 07/27/2021
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    Personalized Care

    Purchasing a wedding gown from Elegant Forever was a beautiful experience. Laura will forever be a truly special memory of this wonderful time. She took the care of my sister, the bride, very personally. Every step of the way she helped make the wedding gown selection and fittings a delightful process. Luba, the seamstress, made the gown uniquely Rebecca’s. The gown was exquisite, perfect.
    After the wedding day, Laura’s care did not stop. She carefully cleaned the wedding gown. Although the hem of the dress enjoyed a bit of rain, you would never know it. The dress looks just as new as when we pulled it from its lovely garment bag to lay it out for Rebecca’s special day.
    At Elegant Forever you will find Laura, a dear woman who will truly take delight in making your dreams come true.
  • Heather
    Heather W. Sent on 01/01/2021
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    Excellent customer service

    I was a last minute bride who decided to do a small ceremony in two months and have a bigger ceremony when the pandemic ended. Laura at elegant forever was very accommodating and able to help me find the perfect dress and schedule fittings within one month.
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    Alison M. Sent on 07/08/2021
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    Incredible Alterations

    I purchased my dress out of state and needed alterations done on the dress. I am SO happy I chose to take my dress to Elegant Forever! Everyone there was so kind and welcoming. Due to covid and family being out of town, I attended both appointments alone and felt very comfortable and well taken care of. I almost felt like they were treating me like family! My dress was ready for the 2nd fitting within only 2-3 weeks! All kinds of alterations were put in place including adding structure to the inside of the dress, hemming, and adding a bustle. They also explained to me in detail how the bustle worked and took photos of it to help me explain it to my mom and sister to do it after the pictures were taken. I highly recommend them for alterations on your dress!

    Please note that I have posted before and after photos. In the before picture, you can see that the dress does not fit well in the chest area and isn't flattering. Afterwards it looks absolutely PERFECT!

    (2nd photo taken by Maddy Williams Photography)
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    Rachel C. Sent on 10/09/2020
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    Amazing experience!

    Elegant Forever is amazing!! I got my wedding dress there and Laura was a joy to work with. You can tell how much she genuinely cares about her brides. Luba was our seamstress and was also great. My dress was really intricate and needed a lot of alterations, more than initially expected because of my pickiness :) But they were patient and accommodating throughout the whole process and made sure I was thrilled with how the dress fit. Highly recommend!!
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    Danielle Sent on 09/22/2017
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    Laura and her team are truly taking over Frederick, Maryland! First of all, they are super easy to work with - from calling to taking your dress home/storing there for free. Also, the inventory is diverse in sizes and styles - most of the designers and collections are carried at this store. It's a small shop so it's a boutique feel which can be calm and inviting if you don't mind the small feel. Not the biggest selection on bridesmaids dress though! No groomsmen attire too!
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    Rebecca Sent on 11/28/2017
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    If you are anywhere close to the Frederick area, you owe it to yourself to come check out Elegant Forever! I cannot say enough good things about the boutique. The prices are very reasonable and they have a great selection of dresses. This was my first and only appointment looking for a dress. I tried on several dresses, and still wasn't finding "the one", which Laura could tell every time by my reaction. I almost gave up, and then she suggested trying on a dress with the option of having lace straps/sleeves sewn on. The second I looked in the mirror I knew it would be PERFECT. Throughout the whole process, you could tell that Laura really knew and loved what she was doing. And an added bonus, her seamstress Brenda is amazing as well! Knowing that I did not have to go anywhere else for alterations made everything a seamless process. And both Laura and Brenda made sure that I was 100% happy with everything before I took home my dress. Brenda was even able to do alterations for my Mom's outfit as well. In the end, I wound up feeling more like family then a client and would recommend to anyone to check out Elegant Forever for your wedding dress.
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    Madeline Sent on 11/13/2017
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    Laura at Elegant Forever was great! I went to several other bridal salons, but EF had amazing prices and even more amazing gowns. I fell in love with a dress that was nothing like my vision, but was the absolute right dress for me. Do not hesitate to use Brenda Choy (her personal seamstress) for your alterations. I wanted extensive alterations (slight change to skirt shape, changed a corset back to button back, added a removable long sleeve insert) and Brenda worked complete magic with my dress. They made the process easy and affordable, and it was a pleasure to go back to the salon to see these sweet ladies for fittings.
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    Liz Sent on 05/01/2017
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    I had a wonderful experience at Elegant Forever. All the staff were extremely sweet, attentive and professional. They were patient with me and even scheduled a last minute next day appointment so I could come back to see the two dresses I was torn between. I felt like I was actually listened to and the dresses that were shown to me always reflected that. I never felt rushed once. Nor did I ever feel pressured. The prices were reasonable and the quality of the dresses were outstanding. I highly recommend anyone looking for a wedding dress to schedule an appointment with Elegant Forever.
  • K
    Kelsy Sent on 08/06/2016
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    Elegant Forever has a beautiful studio with very professional staff. I bought my wedding dress and was very pleased with how the owner treated my guests (mom and sister!). I tried on multiple dresses and was given all the time I needed. The previous bridal store I visited made me feel like I was short on time. I appreciate quality service when I see it!!

    EVERYONE complimented my wedding gown!

    A++ for Elegant Forever!
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    Elizabeth Sent on 08/06/2016
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    This place is so amazing. I love the fact that it is very warming and inviting. The dresses are so beautiful. She has something for every bride to be. I recommend this bridal boutique. The prices are so amazing for what you are looking for. I wish I would have known about this place when I got married. Love, love, love this place.
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    Ashley Sent on 01/27/2017
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    I had a horrible time at a few other shops, but wish I had started here. Laura was incredible and has such a great eye! The very first dress she had me try on was the one! She makes you feel right and home and like you have known each other for years. The quality of the dresses and price was the best I had seen. So glad we found this shop!
  • Hectoria
    Hectoria Sent on 05/23/2019
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    Service was Awesome

    I called the boutique when i was already in the downtown frederick area. I had no appt but when Laura did answer, she assured me that she could find a dress for my niece, the bride, and that she could squeeze my niece in at 1pm. Im so glad we waited because it truly was an experience. The hour is reserve only for the bride, my niece got one on one attention from Laura and jovanna. My niece thought she knew what she wanted but the expertise of laura and jo opened her to new possibilities. She said yes to a beautiful dress and we couldn't be happier. Laura was able to discount the price and throw in some extra accessories. In the end , it was almost 50% off. I'm so happy such a boutique is located in frederick, it truly was an exclusive experience where the bride was not rushed and felt heard. She is happy with her dress and i am happy with the service and affordability of it all. Thank you Laura and Jovanna.
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    Tara Sent on 09/30/2008
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    They are great. Beautiful dresses, decent prices, and they are very accomodating. I had a great experience with them!
  • K
    Kathy Sent on 05/02/2018
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    A true story. My daughter and I found the perfect dress six days before the wedding. This was not the original dress selected months ago at a posh wedding boutique in Bethesda that was not the right size from the beginning. My daughter was sold a dress that was not her real size which my sister, a dressmaker determined seven days before the wedding when she and I( mother of the bride) flew into MD. So after much stress and reflection we researched wedding boutiques in the area and found Laura, the owner of Elegant Forever. What a wonderful experience. Laura and her assistant were so very helpful and sincere in working with us. She is not about the money but the experience. We made an appointment in the morning on Laura's day off and had a dress by 1:00 p.m. the dame day. My daughter said the experience was much superior to the posh store in Bethesda. And as a mother you do not want your daughter to look back at the wedding photos twenty years later and realize she had the wrong dress. I cannot recommend this shop highly enough. And it is fairly easy to get to as it is located downtown Historic Frederick. And easy drive from the DC area as well.

    Elegant Forever Bridal Boutique's reply:

    Kathy, thank you for the very kind words. We appreciate that you considered our shop. And I'm and very happy we could help you! Congratulations! Laura
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    Heather Sent on 06/20/2018
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    I had a great experience at Elegant Forever! Laura was very accommodating while I debated over whether or not I'd found the perfect dress, and she was completely understanding when I wanted to come back multiple times prior to making the big purchase. I also highly recommend having Judith alter your gown! My dress fit perfectly when all was said and done.

    Elegant Forever Bridal Boutique's reply:

    Heather - thank you very much for taking the time to leave your helpful and kind review. We are thankful for the opportunity to help you find your dress!! I wish you all the best! Congratulations! Laura
  • Lauren
    Lauren M. Sent on 06/13/2021
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    Found my perfect dress!

    I found my perfect dress here, it’s everything I’ve ever wanted! Thank you to elegant forever for making it happen! Beautiful shop.
  • Beth A.
    Beth Sent on 11/03/2008
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    I loved my dress!
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    Chelsey Sent on 09/22/2017
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    I started out with a great experience at Elegant Bridal, but it ended in disappointment. I went into Elegant Bridal with a dress that I bought elsewhere. It just needed alterations. Brenda, the seamstress, was very nice and knowledgeable. She knew exactly what I wanted and didn't try to sell me on anything else. While at that alteration consult, I purchased a dress garment bag for $10 because my fiance and I live in a tiny house and share a bedroom closet...I didn't want him to see my dress before the wedding! When my dress was ready for pickup, they had it in a clear plastic bag. I asked them where my garment bag was...they literally looked at me puzzled and said "honey, you never bought a garment bag from us. We don't have any record of you buying one." Are you kidding me?? If I didn't buy a bag from them, then how would I know it was $10 and pink? And I guess my mom and I are both liars since she was there with me when I bought it. And why would I save a receipt for a $10 bag that I KNOW I wouldn't return because it would forever protect my dress?? I am not upset over the $10, I'm upset because they acted like I was lying to them about a bag (that probably cost them $2). I already spent over $120 in minor alterations and I was a great customer. In customer service, the customer is always right, especially a good customer like me who got along great with them, came in early for my appointments and never caused any problems. I had even recommended them to a couple of my friends getting married. They told me I could buy another bag...why would I do that when I already bought one and my dress had been in it that whole time back and forth to them. I dropped my dress off to them in the garment bag and they returned it not in the garment bag. It's really sad that I had to leave there with my dress exposed and call my fiance and tell him to hide in the living room so I could put my wedding dress in a TRASH BAG to take it upstairs and hide it from him in our closet.

    Elegant Forever Bridal Boutique's reply:

    Chelsey, thank you for sharing your feedback. I am sorry that the issue over the garment bag took away from an otherwise positive experience with respect to the alteration services for your wedding dress. Regardless of what our records did or didn’t show on the purchase of the garment bag, looking back, we could have handled the situation in a more amicable manner. As our seamstress operates independently but also works within our boutique, this situation highlights the need for us to improve as it relates to tracking purchase specific to alterations versus those purchases made in the boutique itself. I know your wedding is around the corner and I sincerely wish you all the best. Laura, Elegant Forever
  • B
    Breton Sent on 10/19/2017
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    Honestly, I was really disappointed after the wonderful things I had heard about this place. I had an appointment later in the day and from the get-go they talked about how glad they were that I was the last appointment of the day so they could go home afterwards. Ok, thanks, that makes me feel super welcome... I also have a unique (but not difficult) name and I cannot count how many times they mispronounced it even after I corrected them multiple times. Being a boutique, they didn't have multiple sizes of the same style of dress, so they were squeezing me into dresses that were too small (at a size 10 I'm not huge, but I definitely can't fit into a 4 or 6) and ended up being super unflattering and just made me feel fat. Because I said I was looking for a blush or champagne dress, they asked if I would be interested in a pop of color and I said yes. They then put me into a corseted strapless WHITE dress that had a sash of red (I told them my colors were baby pink and mint green) that would have been in style 10 years ago. However, they GUSHED over how good I looked in it; how it fixed my posture and gave me a good figure. Meanwhile I'm staring in panic at my friends because the dress was awful (for me anyways). Here I will say that it's my fault I didn't speak up, but this was my first dress appointment ever, and I didn't have the confidence to say I hated the dress and also didn't want to be rude when they were trying to compliment me. They asked me if I was "saying yes to this dress" and I almost laughed. I said no, I still had more looking to do and I needed my mother with me when I chose my dress. I still give them 3 stars because I know that other people have had wonderful times here, I'm just disappointed I wasn't one of them.

    Elegant Forever Bridal Boutique's reply:

    Breton, thank you for taking the time to provide feedback. I certainly remember your visit and I completely understand your perspective. We work with brides in terms of options, styles and colors. Admittedly, we don't always hit the mark. There are times when we feel a dress looks lovely but it doesn't work for the bride. There are also times when we think a dress isn't working based on various factors and we are open and candid about it. I would never flatter a bride for the sake of a sale. Your note points out the need for us to be even more sensitive to these dynamics. I would not want a bride to feel any sense of pressure to make a decision in the moment. As you note, what matters is how you feel in the dress. You will know when it's the right one. You are a beautiful bride and we sincerely hope you find the perfect dress! Sincerely, Laura
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    Casey B. Sent on 08/05/2022
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    Unresponsive

    I submitted an appointment request with Elegant directly through their website 2 weeks ago for an appointment. Their website says appointments are required. I was hopeful that 3 weeks would be sufficient time to be able to get my requested appointment date. However, I have yet to hear from anyone at Elegant and will have to find my dress elsewhere.

    Elegant Forever Bridal Boutique's reply:

    Casey, I realize this reply is coming very late. But I wanted to apologize that we missed on scheduling your appointment. We normally turn around requests in a matter of days but clearly missed this mark on your request. Again, thank you for sharing this feedback and we hope you found your perfect dress. Respectfully, Laura
  • Ashley
    Ashley Sent on 12/02/2019
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    It was truly a nightmare

    I had a nightmare of an experience with Elegant Forever Bridal. I brought my dress in for alterations 6 months before my wedding. During my consultation visit, Laura and her seamstress examined my dress and quoted me a price. They were very pleasant to work with and the price was reasonable. Fast forward to just 1 month before my wedding, out of the blue, Laura tells me she is assigning me a new seamstress who unfortunately charges much higher rates. Even though I had not requested any additional alterations to be made to the dress than what was originally quoted. Laura said there was additional lining in the dress she didn't see during the initial consultation, which she would have to charge me for. Laura said if I did not want to pay the hundreds more, I could take my dress somewhere else. I was completely shocked that Elegant Forever put me in that situation, especially when nothing changed on my end. Not being able to pay new high price, I was scrambling just 1 month before my wedding to finish the alterations myself alongside my grandmother. Elegant Forever refunded me only a portion of what I had payed already, not the full amount. Absolutely horrible experience. I felt that it was a bait and switch on their part. I did not ask for a new seamstress, and it was their mistake not seeing all the lining during the consultation, so I felt that since they made those changes and mistakes, they should have honored the original quote they gave me. They had six months to look at my dress. Why did it take them so long to discuss this with me? It was a nightmare.

    Elegant Forever Bridal Boutique's reply:

    Hi Ashley, we appreciate you sharing your feedback and we are sorry for the experience you had. Unfortunately, we encountered some challenges with the seamstress that did your initial fitting and estimate. That led to some delays and then my decision to reassign your alterations to another seamstress. While late in the process, the other seamstress met with you on June 23rd. At that time, our seamstress re-pinned the dress, discussed some of the adjustments you had communicated since the initial fitting, and reassessed the level of work. This led to an estimate that was higher than our first estimate. It was not our intent to do a “bait and switch” or to upsell alterations work. That is not how we operate and that is not something I would allow as a business owner. We did our best to explain the reasons for the increase and, at the same time, I understood you did not want to pay more than the original estimate. Knowing that we would not be able to meet your needs, we refunded all payments made for the two fittings and accepted a return on the belt (as confirmed in our records and based on the text exchange with you). That refund occurred on July 1st, two months ahead of your wedding date. We do wish you the best. Laura
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