Elegant Forever Bridal Boutique Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
31 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.5 out of 5 rating4.5
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Value 4.7 out of 5 rating4.7
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Flexibility 4.6 out of 5 rating4.6
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User photos
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Meghan Sent on 07/13/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Laura was fantastic to work with for my wedding! She made me feel comfortable instantly and was the ultimate hype woman throughout the wedding process. Gradys did an amazing job on my dress alterations and the dress fit like a glove with the perfect hem height for dancing and a beautiful bustle! They also helped me with a veil and alternations for my mom's dress which made the whole process that much easier. I am in love with my dress and would not hesitate to recommend Laura and her team for any of your dress or wedding needs! -
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Jenny Sent on 10/11/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5/5 Experience - a true hidden gem
Came here to find a wedding dress and left with two dresses and a veil! Thank you to the Elegant Forever team who went above and beyond from last minute scheduling to steaming my dress to always staying one step ahead.
This shop is organized, clean, and really pretty inside. I tried on a few different styles and was surprised by the variety. Elegant Forever offers exclusive designer wedding dresses, professional in-house alterations, and a truly personal experience that stands out from every other bridal shop in Frederick.
Warning - you will receive a ton of compliments on these dresses!!!!! -
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Kerry Sent on 10/11/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Customer Service + great alterations in the Washington, DC / Maryland / Virginia (DMV) Area!!!!!!!!!
From the moment we stepped into the Elegant Forever Bridal store, I knew we had found something special. I’ve visited several bridal boutiques across the DC metro area (Virginia, Maryland, and Washington, D.C.), and none of them compared to the level of care, selection, and expertise here.
Here's my breakdown:
Experience & Service: The staff greeted my friends and family by name and treated us like a VIP group with no pressure, just genuine encouragement and expertise.
My bridal consultant listened carefully to my vision (style, silhouette, fabric, and budget) and presented gowns that matched my taste (not what was easiest to sell like I sensed at another store).
I had multiple fittings with their in-house alterations team. Having alterations done on-site was a lifesaver!!! They also helped me pick accessories, veils, and undergarments to complete the look.
Dress Selection & Quality: Their bridal gown inventory is vast: from classic A-line and ballgown styles to modern sheath, mermaid, boho lace, illusion neckline, off-the-shoulder, and plus size bridal gowns. Many of the dresses were from top bridal designers, including exclusive collections I hadn’t seen elsewhere in the Washington DC / Maryland / Virginia region.
When my preferred style wasn’t in stock, they offered custom orders and helped me tailor the design to my body and preferences.
Value & Transparency: Pricing was transparent upfront (they didn’t tack on hidden fees). The team worked with my budget and even recommended alternatives that looked similar but were more cost-efficient.
Why This Bridal Shop Stands Out in the DMV / Northern Virginia / Maryland / Washington DC Area: Its prime location in the region makes it accessible from DC, Virginia, and Maryland being right off the highway.
Their positive reviews and glowing testimonials back up their reputation as one of the best bridal shops in Washington DC, Virginia, and Maryland. Thanks to the team there, I felt confident, radiant, and truly taken care of on my wedding journey!!! -
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Michelle Sent on 10/11/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Voted best bridal shop in the DMV and top bridal boutique in the U.S.
I can’t say enough good things about Elegant Forever in Urbana, Maryland. I visited so many bridal shops across Maryland, Virginia, and Washington DC, but nothing compared to this one. From the moment I walked in, I felt calm and taken care of (like family). The boutique is private, peaceful, and so beautiful.
The staff made the entire experience special. They listened to what I wanted, pulled gowns that matched my exact vision, and helped me find the one that made me tear up the second I saw myself in the mirror. It truly felt like a once-in-a-lifetime “yes to the dress” moment.
Their selection is incredible. This store has designer wedding dresses that look like they belong on a runway, but with prices that are actually affordable. The level of care, detail, and professionalism here is unmatched. You can tell the team has been in the bridal industry for decades; they’re experts in every sense.
If you’re looking for the best bridal shop in the DMV, or even one of the top bridal boutiques in the U.S., Elegant Forever is it. Gorgeous dresses, expert stylists, and an experience that feels personal, luxurious, and unforgettable. It's also very LGBTQ-friendly! -
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Dr. Sent on 10/11/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous wedding dresses and seamless shopping experience. GREAT TEAM & GREAT ALTERATIONS!
WOW! I tried four bridal shops in Maryland/DC before finding Elegant Forever. Here's why this is the best bridal boutique in the DMV:
20+ years in business - Staff actually knows fabric, construction, and alterations. Real professionals, not just salespeople.
Current inventory - They travel internationally for fresh collections. No cramped racks or outdated samples.
Private appointments - You get the entire store. No competing with other brides for attention.
In-house alterations - Everything handled in one place. No coordinating with outside seamstresses.
No pressure - They listen, show options, let you decide. Zero pushy sales tactics.
I found my wedding dress here and now use them for all my tailoring needs. Best wedding dress shop in Urbana, Maryland and in the Washington DC area!-
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Mike Sent on 07/18/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Bridan Shop in Urbana
I had a wonderful experience with Laura at Elegant Forever. This is a smaller shop but the service is much more intimate versus other bridal shops in the area. I fell in love with a dress! Also had onsite alterations on the second floor. -
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Sarah Sent on 02/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Do yourself a favor and go to Elegant Forever Bridal Boutique!!!
I truly cannot say enough great things about Elegant Forever Bridal Boutique. We arrived and were so sweetly greeted by my bridal consultant, Laura. She made it feel like we were walking into an old friends house and made us feel so welcome. She pulled out a few dresses and was so happily receptive of what I did and didn’t like. She made as all laugh and really took the time to get to know me, my story, and my upcoming wedding.
Going into my first bridal dress appointment, I was nervous about how I would look and feel in a wedding gown. Laura made me feel so comfortable, and beautiful, continuously telling me how great I looked in each gown. She was so patient with me, allowing me to try on and re-try on multiple gowns, and was just as excited as I was when I found my gown. I left with a gown, and a friend, and will look back at this experience with so much happiness for the rest of my life.
I’m not only excited to go back to Elegant Forever Bridal to see my gown in all her glory, but to see Laura once again. She made the experience so magical. Laura, from the bottom of my heart, thank you thank you thank you. -
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Justine Sent on 10/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent all around
This place was a saving grace. It was the last place I made an appointment and it did not disappoint. They were so friendly and very patient. I tried on multiple different styles until I found the one. The alterations department was amazing as well. I went back a few different times to get it altered and each time they were thrilled to see me and did such great work. My dress fit like a glove on my wedding day too. -
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Marie Sent on 09/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Experience
Laura was amazing! She was so helpful and was so willing to get my dress taken care of. She gave me piece of mind when I had a wedding dress emergency. -
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Jeannie Sent on 07/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized Care
Purchasing a wedding gown from Elegant Forever was a beautiful experience. Laura will forever be a truly special memory of this wonderful time. She took the care of my sister, the bride, very personally. Every step of the way she helped make the wedding gown selection and fittings a delightful process. Luba, the seamstress, made the gown uniquely Rebecca’s. The gown was exquisite, perfect.
After the wedding day, Laura’s care did not stop. She carefully cleaned the wedding gown. Although the hem of the dress enjoyed a bit of rain, you would never know it. The dress looks just as new as when we pulled it from its lovely garment bag to lay it out for Rebecca’s special day.
At Elegant Forever you will find Laura, a dear woman who will truly take delight in making your dreams come true.
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Alison Sent on 07/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Alterations
I purchased my dress out of state and needed alterations done on the dress. I am SO happy I chose to take my dress to Elegant Forever! Everyone there was so kind and welcoming. Due to covid and family being out of town, I attended both appointments alone and felt very comfortable and well taken care of. I almost felt like they were treating me like family! My dress was ready for the 2nd fitting within only 2-3 weeks! All kinds of alterations were put in place including adding structure to the inside of the dress, hemming, and adding a bustle. They also explained to me in detail how the bustle worked and took photos of it to help me explain it to my mom and sister to do it after the pictures were taken. I highly recommend them for alterations on your dress!
Please note that I have posted before and after photos. In the before picture, you can see that the dress does not fit well in the chest area and isn't flattering. Afterwards it looks absolutely PERFECT!
(2nd photo taken by Maddy Williams Photography) -
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Heather Sent on 01/01/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent customer service
I was a last minute bride who decided to do a small ceremony in two months and have a bigger ceremony when the pandemic ended. Laura at elegant forever was very accommodating and able to help me find the perfect dress and schedule fittings within one month. -
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Rachel Sent on 10/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
Elegant Forever is amazing!! I got my wedding dress there and Laura was a joy to work with. You can tell how much she genuinely cares about her brides. Luba was our seamstress and was also great. My dress was really intricate and needed a lot of alterations, more than initially expected because of my pickiness :) But they were patient and accommodating throughout the whole process and made sure I was thrilled with how the dress fit. Highly recommend!! -
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Hectoria Sent on 05/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Service was Awesome
I called the boutique when i was already in the downtown frederick area. I had no appt but when Laura did answer, she assured me that she could find a dress for my niece, the bride, and that she could squeeze my niece in at 1pm. Im so glad we waited because it truly was an experience. The hour is reserve only for the bride, my niece got one on one attention from Laura and jovanna. My niece thought she knew what she wanted but the expertise of laura and jo opened her to new possibilities. She said yes to a beautiful dress and we couldn't be happier. Laura was able to discount the price and throw in some extra accessories. In the end , it was almost 50% off. I'm so happy such a boutique is located in frederick, it truly was an exclusive experience where the bride was not rushed and felt heard. She is happy with her dress and i am happy with the service and affordability of it all. Thank you Laura and Jovanna. -
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Stacy Sent on 03/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elegant Forever is the best place to buy a wedding dress and do alterations!
Here’s the tea: I visited all the “top-rated” bridal shops in Washington DC and Northern Virginia. Some felt rushed, some felt stuffy, and some were like “here’s three dresses, good luck.” Then I walked into Elegant Forever and it was like walking into a Pinterest board with champagne. ✨
You get the entire boutique to yourself. No crowded fitting rooms, no random people watching you cry in tulle. Just you, your besties, and the nicest bridal consultants on the planet who somehow read your mind and your vibe.
My stylist? A literal gown whisperer. She asked what I liked, what I didn’t, and then pulled a dress that made my mom cry in 10 seconds flat. The owner made sure my alterations were perfect, not “close enough,” but “wow, you look like you stepped out of Vogue.”
Other reasons Elegant Forever wins:
They carry exclusive designer gowns (and yes, the sparkle is real).
The shop is spotless, calm, and feels like luxury without the attitude. They let me bring my own drinks and my family.
Parking is easy (looking at you, downtown DC).
If you want a stress-free, joyful, and downright fabulous experience, this is the best bridal boutique in Maryland, Washington DC, and Virginia!-
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Rebecca Sent on 11/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are anywhere close to the Frederick area, you owe it to yourself to come check out Elegant Forever! I cannot say enough good things about the boutique. The prices are very reasonable and they have a great selection of dresses. This was my first and only appointment looking for a dress. I tried on several dresses, and still wasn't finding "the one", which Laura could tell every time by my reaction. I almost gave up, and then she suggested trying on a dress with the option of having lace straps/sleeves sewn on. The second I looked in the mirror I knew it would be PERFECT. Throughout the whole process, you could tell that Laura really knew and loved what she was doing. And an added bonus, her seamstress Brenda is amazing as well! Knowing that I did not have to go anywhere else for alterations made everything a seamless process. And both Laura and Brenda made sure that I was 100% happy with everything before I took home my dress. Brenda was even able to do alterations for my Mom's outfit as well. In the end, I wound up feeling more like family then a client and would recommend to anyone to check out Elegant Forever for your wedding dress. -
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Madeline Sent on 11/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura at Elegant Forever was great! I went to several other bridal salons, but EF had amazing prices and even more amazing gowns. I fell in love with a dress that was nothing like my vision, but was the absolute right dress for me. Do not hesitate to use Brenda Choy (her personal seamstress) for your alterations. I wanted extensive alterations (slight change to skirt shape, changed a corset back to button back, added a removable long sleeve insert) and Brenda worked complete magic with my dress. They made the process easy and affordable, and it was a pleasure to go back to the salon to see these sweet ladies for fittings. -
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Danielle Sent on 09/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Laura and her team are truly taking over Frederick, Maryland! First of all, they are super easy to work with - from calling to taking your dress home/storing there for free. Also, the inventory is diverse in sizes and styles - most of the designers and collections are carried at this store. It's a small shop so it's a boutique feel which can be calm and inviting if you don't mind the small feel. Not the biggest selection on bridesmaids dress though! No groomsmen attire too! -
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Liz Sent on 05/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience at Elegant Forever. All the staff were extremely sweet, attentive and professional. They were patient with me and even scheduled a last minute next day appointment so I could come back to see the two dresses I was torn between. I felt like I was actually listened to and the dresses that were shown to me always reflected that. I never felt rushed once. Nor did I ever feel pressured. The prices were reasonable and the quality of the dresses were outstanding. I highly recommend anyone looking for a wedding dress to schedule an appointment with Elegant Forever. -
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Ashley Sent on 01/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a horrible time at a few other shops, but wish I had started here. Laura was incredible and has such a great eye! The very first dress she had me try on was the one! She makes you feel right and home and like you have known each other for years. The quality of the dresses and price was the best I had seen. So glad we found this shop! -
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Kelsy Sent on 08/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elegant Forever has a beautiful studio with very professional staff. I bought my wedding dress and was very pleased with how the owner treated my guests (mom and sister!). I tried on multiple dresses and was given all the time I needed. The previous bridal store I visited made me feel like I was short on time. I appreciate quality service when I see it!!
EVERYONE complimented my wedding gown!
A++ for Elegant Forever! -
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Elizabeth Sent on 08/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is so amazing. I love the fact that it is very warming and inviting. The dresses are so beautiful. She has something for every bride to be. I recommend this bridal boutique. The prices are so amazing for what you are looking for. I wish I would have known about this place when I got married. Love, love, love this place. -
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Tara Sent on 09/30/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are great. Beautiful dresses, decent prices, and they are very accomodating. I had a great experience with them! -
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Kathy Sent on 05/02/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
A true story. My daughter and I found the perfect dress six days before the wedding. This was not the original dress selected months ago at a posh wedding boutique in Bethesda that was not the right size from the beginning. My daughter was sold a dress that was not her real size which my sister, a dressmaker determined seven days before the wedding when she and I( mother of the bride) flew into MD. So after much stress and reflection we researched wedding boutiques in the area and found Laura, the owner of Elegant Forever. What a wonderful experience. Laura and her assistant were so very helpful and sincere in working with us. She is not about the money but the experience. We made an appointment in the morning on Laura's day off and had a dress by 1:00 p.m. the dame day. My daughter said the experience was much superior to the posh store in Bethesda. And as a mother you do not want your daughter to look back at the wedding photos twenty years later and realize she had the wrong dress. I cannot recommend this shop highly enough. And it is fairly easy to get to as it is located downtown Historic Frederick. And easy drive from the DC area as well. -
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Heather Sent on 06/20/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience at Elegant Forever! Laura was very accommodating while I debated over whether or not I'd found the perfect dress, and she was completely understanding when I wanted to come back multiple times prior to making the big purchase. I also highly recommend having Judith alter your gown! My dress fit perfectly when all was said and done. -
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Lauren Sent on 06/13/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my perfect dress!
I found my perfect dress here, it’s everything I’ve ever wanted! Thank you to elegant forever for making it happen! Beautiful shop. -
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Beth Sent on 11/03/20084.5 out of 5 rating4.5-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
I loved my dress! -
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Chelsey Sent on 09/22/20173.2 out of 5 rating3.2
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 1.5 out of 5 rating1.5
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
I started out with a great experience at Elegant Bridal, but it ended in disappointment. I went into Elegant Bridal with a dress that I bought elsewhere. It just needed alterations. Brenda, the seamstress, was very nice and knowledgeable. She knew exactly what I wanted and didn't try to sell me on anything else. While at that alteration consult, I purchased a dress garment bag for $10 because my fiance and I live in a tiny house and share a bedroom closet...I didn't want him to see my dress before the wedding! When my dress was ready for pickup, they had it in a clear plastic bag. I asked them where my garment bag was...they literally looked at me puzzled and said "honey, you never bought a garment bag from us. We don't have any record of you buying one." Are you kidding me?? If I didn't buy a bag from them, then how would I know it was $10 and pink? And I guess my mom and I are both liars since she was there with me when I bought it. And why would I save a receipt for a $10 bag that I KNOW I wouldn't return because it would forever protect my dress?? I am not upset over the $10, I'm upset because they acted like I was lying to them about a bag (that probably cost them $2). I already spent over $120 in minor alterations and I was a great customer. In customer service, the customer is always right, especially a good customer like me who got along great with them, came in early for my appointments and never caused any problems. I had even recommended them to a couple of my friends getting married. They told me I could buy another bag...why would I do that when I already bought one and my dress had been in it that whole time back and forth to them. I dropped my dress off to them in the garment bag and they returned it not in the garment bag. It's really sad that I had to leave there with my dress exposed and call my fiance and tell him to hide in the living room so I could put my wedding dress in a TRASH BAG to take it upstairs and hide it from him in our closet. -
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Breton Sent on 10/19/20173 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3.5 out of 5 rating3.5
Honestly, I was really disappointed after the wonderful things I had heard about this place. I had an appointment later in the day and from the get-go they talked about how glad they were that I was the last appointment of the day so they could go home afterwards. Ok, thanks, that makes me feel super welcome... I also have a unique (but not difficult) name and I cannot count how many times they mispronounced it even after I corrected them multiple times. Being a boutique, they didn't have multiple sizes of the same style of dress, so they were squeezing me into dresses that were too small (at a size 10 I'm not huge, but I definitely can't fit into a 4 or 6) and ended up being super unflattering and just made me feel fat. Because I said I was looking for a blush or champagne dress, they asked if I would be interested in a pop of color and I said yes. They then put me into a corseted strapless WHITE dress that had a sash of red (I told them my colors were baby pink and mint green) that would have been in style 10 years ago. However, they GUSHED over how good I looked in it; how it fixed my posture and gave me a good figure. Meanwhile I'm staring in panic at my friends because the dress was awful (for me anyways). Here I will say that it's my fault I didn't speak up, but this was my first dress appointment ever, and I didn't have the confidence to say I hated the dress and also didn't want to be rude when they were trying to compliment me. They asked me if I was "saying yes to this dress" and I almost laughed. I said no, I still had more looking to do and I needed my mother with me when I chose my dress. I still give them 3 stars because I know that other people have had wonderful times here, I'm just disappointed I wasn't one of them. -
Quality of service
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Casey Sent on 08/05/20221.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
Unresponsive
I submitted an appointment request with Elegant directly through their website 2 weeks ago for an appointment. Their website says appointments are required. I was hopeful that 3 weeks would be sufficient time to be able to get my requested appointment date. However, I have yet to hear from anyone at Elegant and will have to find my dress elsewhere. -
Quality of service
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Ashley Sent on 12/02/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
It was truly a nightmare
I had a nightmare of an experience with Elegant Forever Bridal. I brought my dress in for alterations 6 months before my wedding. During my consultation visit, Laura and her seamstress examined my dress and quoted me a price. They were very pleasant to work with and the price was reasonable. Fast forward to just 1 month before my wedding, out of the blue, Laura tells me she is assigning me a new seamstress who unfortunately charges much higher rates. Even though I had not requested any additional alterations to be made to the dress than what was originally quoted. Laura said there was additional lining in the dress she didn't see during the initial consultation, which she would have to charge me for. Laura said if I did not want to pay the hundreds more, I could take my dress somewhere else. I was completely shocked that Elegant Forever put me in that situation, especially when nothing changed on my end. Not being able to pay new high price, I was scrambling just 1 month before my wedding to finish the alterations myself alongside my grandmother. Elegant Forever refunded me only a portion of what I had payed already, not the full amount. Absolutely horrible experience. I felt that it was a bait and switch on their part. I did not ask for a new seamstress, and it was their mistake not seeing all the lining during the consultation, so I felt that since they made those changes and mistakes, they should have honored the original quote they gave me. They had six months to look at my dress. Why did it take them so long to discuss this with me? It was a nightmare. -
Quality of service
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